PORTOFINO BAY HOTEL Information

[goofy!]

I don't get the distinction between Loews and Universal when making reservations. I always call Loews, and they always say they'll have to transfer me to Universal for reservations. I've never had a Loews reservation made directly by Loews.

Unless there's some policy that the suites are only reserved by Universal and that's why I'm transferred. :confused:

I don't understand it either. I do completely understand the Universal Vacations vs. Loews/Universal, but not the difference if you access Netbooker through Universal or Loews.

I always book through Loews as I was told the same thing by a LoewsFirst employee, even down to the fact that they track where both calls and online reservations originate from.

Some here have had no problems with their reservations when booking through Universal, some have been denied their LoewsFirst perks.

So, it would have been nice to hear another official Loews employee clear up the confusion.

[macraven]

i'm still waiting to hear an answer to my question.

hope we are not playing a game of tag here............:rolleyes1

[macraven]

I don't get the distinction between Loews and Universal when making reservations. I always call Loews, and they always say they'll have to transfer me to Universal for reservations. I've never had a Loews reservation made directly by Loews.

Unless there's some policy that the suites are only reserved by Universal and that's why I'm transferred. :confused:



that has been the case with me also.
so far i have had 20 something stays at loews at universal hotels.
i have stayed at all of them.

when i call loews, they transfer me to universal reservations.


you can always call back a few days after making the ressie to check and see how your ressie was put in the system.

and, i always get the confirmation email of my upcoming stay within 48 hours of making the ressie.

[goofy!]

.....and gst services recommending charging you an additional fee per night you stay with them.....

I missed this post.

I don't get it. :confused3

Guest services is recommending charging an additional fee per night when we stay with them?

Is this a new charge coming down the line? Or, since you quoted me, are you saying that Guest Services is going to charge us more?

If this is a new fee coming soon, what is this fee?

How is it charged?

I would very much appreciate it if you would elaborate a bit further on extra fees Guest services is recommending charging.

Thanks!!

[damo]

I don't get the distinction between Loews and Universal when making reservations. I always call Loews, and they always say they'll have to transfer me to Universal for reservations. I've never had a Loews reservation made directly by Loews.

Unless there's some policy that the suites are only reserved by Universal and that's why I'm transferred. :confused:

Yes, I get transferred every time as well.

[damo]

So guest services wants to charge us for using their services? That's a good way to get people not to use them. Don't you think that there are enough extra charges at the hotels already?

The hotels should be trying to get people from Disney to stay with them, not alienate them and that is exactly what is going to happen if they keep adding on fees. It is bad enough that parking was just increased and we have to pay for internet, gym usage, etc. etc.

I've been a platinum member for a long time and also a board member here since 2001 when parking was $6. We have watched prices go up and up and have listened to so many people say that they won't go because of the extra fees. It really is a very wrong direction to be taking.

[idlewoman1]

Do you think if enough of us complained by way of email or letter our voices would be heard regarding the parking fee for their guests? As it stands, they are getting an enormous amount for their hotel rooms. I live in the Chicago area and expect to pay for parking. Not at Universal though when parking fees are not an issue at Disney their competition.:confused3

[macraven]

Do you think if enough of us complained by way of email or letter our voices would be heard regarding the parking fee for their guests? As it stands, they are getting an enormous amount for their hotel rooms. I live in the Chicago area and expect to pay for parking. Not at Universal though when parking fees are not an issue at Disney their competition.:confused3

disney includes the parking for resort guests factored into the room rate.
they just don't advertise it.

i live in the chgo area also.
to stay downtown chicago, expect to pay $45 a night for parking.
what universal charges is much cheaper than other places.

[damo]

We can't really compare the prices to Disney since their deluxe hotels are always more expensive than the Universal Hotels anyways. However, people still see it as an extra charge and it turns them off.

[macraven]

i thought i missed something so i went back a few pages but saw loewsemployee did an edit on one of the posts.


Originally Posted by loewsemployee
however, money does talk and you can always bribe the frontdesk agent. sometimes they aren't fully committed but might get in trouble if they upgrade on a sold out basis (96%+) but it helps them push further to see the best that they can do for you rather then putting u in an ok room

__________________


why did you change it after it had already been copied by another poster in the thread?

i didn't know you could bribe the employees.

i always give money to front desk people that have helped me out during my stay. but then, i always tip everyone at the hotel i stay in.
when they make calls for me, or get housekeeping to do something in the room extra, i always tip for the additional service.
i thought everyone did.

i don't do a bribe, just a thank you to them for their help and having me be able to have a relaxing vacation while i am there.

[damo]

i thought i missed something so i went back a few pages but saw loewsemployee did an edit on one of the posts.


Originally Posted by loewsemployee
however, money does talk and you can always bribe the frontdesk agent. sometimes they aren't fully committed but might get in trouble if they upgrade on a sold out basis (96%+) but it helps them push further to see the best that they can do for you rather then putting u in an ok room

__________________


why did you change it after it had already been copied by another poster in the thread?

i didn't know you could bribe the employees.

i always give money to front desk people that have helped me out during my stay. but then, i always tip everyone at the hotel i stay in.
when they make calls for me, or get housekeeping to do something in the room extra, i always tip for the additional service.
i thought everyone did.

i don't do a bribe, just a thank you to them for their help and having me be able to have a relaxing vacation while i am there.

There is a big difference between a tip and a bribe. I imagine the employee was talking about a bribe since a tip is given after the service is completed? I would never feel comfortable bribing the front desk. I certainly hope that this isn't the norm because I must seem very, very cheap and I guess I can never expect to get an upgrade from the front desk.

[JerSpi]

I'll be staying at Portofino Bay from the 7th through the 10th of Feb. I signed up for Loews First, and recieved a $269 rate with two free 7-day park passes. I'm thinking about upgrading to a Club room if the price is right. Does anyone have any insight on what they may charge?

LoewsEmployee: It's quite nice of you to stop by the forums and offer to help people. Any insight on what I should do while I'm there or which rooms to request would be much appreciated!

Thanks in advance for your help!

[Motherfletcher]

:welcome: Jerspi, I doubt if we see loewsemployee again. I always ask at checkin how much it would be the upgrade to club. I've paid $50 and 60 but declined a couple of times when they said $100.

[calgarygary]

:welcome: Jerspi, I doubt if we see loewsemployee again. I always ask at checkin how much it would be the upgrade to club. I've paid $50 and 60 but declined a couple of times when they said $100.

Do you know something that we don't and maybe can't share?:rolleyes1

[Motherfletcher]

I think she was just venting. After the bribe comment I think she may be a little embarrassed. I didn't narc her out or anything.

[goofy!]

I think she was just venting. After the bribe comment I think she may be a little embarrassed. I didn't narc her out or anything.

Neither did I.

Hope he/she didn't leave because they were admonished by Loews Mgt.:goodvibes

http://www.bleedinedge.com/forum/images/smilies/welcome.gifWelcome JerSpi!!

This board is fantastic. I have been helped so much by all the great people here who really know their stuff!

We upgraded to Club at Thanksgiving for $60.00.

Let us know what the upgrade is when you get back. We are headed down the first week in March and definitely plan on upgrading.

Edited to add:
When we arrived at midnight, 3/06/08, we asked to add club. The woman who checked us in said fine and that the fee was still the same as what we paid during Thanksgiving - $60.00 per night. She added this to our room rate of $329.00 for a total of $389.00 per night.

However, when I went back to the front desk a half hour later to discuss a problem with our rate, I was told that the rate for club was actually $75.00 per night and not the $60 we had been charged.

[gopherit]

Hmmm. At $50 or $60, I would be willing to "go club" for our family of 5. That breaks down to about $10-12 per head, and I think b'fast, drinks and some evening snacks would probably make that view worth the climb.

The "view" isn't so nice at $15 or more per head, however. I'd have to really think about it... I can already see my more frugal DH now, "C'mon everybody, back to the room to get the most out of that club level!" I'm the only one who drinks, so he would probably be pushing me to "get my fill", LOL :drinking1 ... oh my, could be an interesting trip!! :crazy:

[Mrs Banks]

Hi Everyone

I have booked one night at Portofino, Club Level (I am sure I am paying too much) but I really wanted to have a special night with my family. We booked Mama Della's and are going to Blue Man's Group that night.

Are all the club rooms on the same floor? Are there any sections better than the other that I may put in a request to? Any info you may have would be great. Thank you.:goodvibes

[damo]

Hi Everyone

I have booked one night at Portofino, Club Level (I am sure I am paying too much) but I really wanted to have a special night with my family. We booked Mama Della's and are going to Blue Man's Group that night.

Are all the club rooms on the same floor? Are there any sections better than the other that I may put in a request to? Any info you may have would be great. Thank you.:goodvibes

No, you can be anywhere in the hotel and have club access. I would request West Wing.

[surfgirl]

interested in thoughts and opinions.

I've actually read through about 10 pages and gotten some good info - thanks everyone :)

party of 5: me, dh, dd7, dd6, ds4. *loved* PBH about 6 years ago. haven't been back since. We'll be there March 15-18 (week before Easter). How full will it be then ? Is that a 'peak' week?

would love a balcony. (we use it when kids are in bed). don't really care where.
- Are the only balconies with bay views ?
- What percentage of bay views have balconies ?

Willing to pay for an upgrade to bay view if high chance of getting a balcony, but if can't, would just get a standard room.
- Will we have a rollaway or do some/all rooms have daybeds or pullouts ?
- Is there a charge for a rollaway? (thus making a pullout/daybed room 'cheaper' by comparision)

a LF member, apparently I'm gold. will I have any luck at an upgrade or will this help?

fyi - have not yet made my reservation. I'm mildly confused by the Loews vs. Universal booking dilemma (sp?)

thanks experts!

[goofy!]

interested in thoughts and opinions.

I've actually read through about 10 pages and gotten some good info - thanks everyone :)

party of 5: me, dh, dd7, dd6, ds4. *loved* PBH about 6 years ago. haven't been back since. We'll be there March 15-18 (week before Easter). How full will it be then ? Is that a 'peak' week?

would love a balcony. (we use it when kids are in bed). don't really care where.
- Are the only balconies with bay views ?
- What percentage of bay views have balconies ?

Willing to pay for an upgrade to bay view if high chance of getting a balcony, but if can't, would just get a standard room.
- Will we have a rollaway or do some/all rooms have daybeds or pullouts ?
- Is there a charge for a rollaway? (thus making a pullout/daybed room 'cheaper' by comparision)

a LF member, apparently I'm gold. will I have any luck at an upgrade or will this help?

fyi - have not yet made my reservation. I'm mildly confused by the Loews vs. Universal booking dilemma (sp?)

thanks experts!

Your stay falls in the spring break timeframe, so depending on how many schools are out, it could be busy. We will be there the week before you and I noticed that they just released AP rates for our week. So, since it is only three weeks out and they just now released the AP rates, I am guessing that bookings aren't as high as expected, so keeping fingers crossed that it is not a madhouse. Although all the gardenviews are gone. Still hoping that AAA rates will soon follow, as they have actually been higher than the supersaver rate.

But, that said, crowds are never really a concern with FOTL. Even in the busiest of times, we have rarely waited over 15 minutes for a ride in the express lines.

Balconies are very few and far between. You can request one, but they cannot guarantee one. The only times we have had a balcony is when we have had the West Wing Villa Suites. I am not sure there is an easy way to secure one.

We go often enough that I fear we may be "regulars" at the PBH:goodvibes And I still don't have a clear picture of the Loews vs. Universal booking thing. One Loews person will tell you one thing, another person something else. To be safe, we always call the LoewsFirst line (1-800-Loews11) or book online through www.loewshotels.com.

The Loewsfirst people will transfer you to the Universal reservations line and the www.loewshotels.com site will send you to the Universal netbooker site, but at least there is never a question that you did book through Loews.

[Debs Hill]

I'm sure that this has been asked a million times before, but if you book a deluxe club room what are the possible locations in the hotel?!!!
Which would you recommend requesting?
Where is the lounge in relation to the rooms?
Debsxx

[surfgirl]

Goofy, thanks for the quick response... I read further back in the pages and found more info out... we decided to:

- book a garden view room and with my Gold, I was already upgraded to a deluxe (eliminates the need for a rollaway). We'll deal with the balcony/non-balcony issue when we arrive. We arrive on a Saturday (early), so I'm hoping by checking in early, we'll have luck ? If need be, we could even switch rooms on Sunday... I know the rates go down on Sunday.

I cross posted about LF - here are my questions:

As always, I have a tangential question. ( I just wanted to say tangential )

I noticed a few pages back about being a platinum member of another hotel rewards program. My dh is a platinum member of Marriott Rewards.

1) Can we request complimentary platinum of Loews First ?
2) He is also AmEx platinum... does that do anything ?
3) The Marriott is his name, the LF is my name... will they still do it ?
4) We will be there March 15-18... how do I find out if any suite upgrades are even open ? (I don't want to jump through hoops if there aren't any available...)

thanks!

[calgarygary]

Goofy, thanks for the quick response... I read further back in the pages and found more info out... we decided to:

- book a garden view room and with my Gold, I was already upgraded to a deluxe (eliminates the need for a rollaway). We'll deal with the balcony/non-balcony issue when we arrive. We arrive on a Saturday (early), so I'm hoping by checking in early, we'll have luck ? If need be, we could even switch rooms on Sunday... I know the rates go down on Sunday.

I cross posted about LF - here are my questions:

As always, I have a tangential question. ( I just wanted to say tangential )

I noticed a few pages back about being a platinum member of another hotel rewards program. My dh is a platinum member of Marriott Rewards.

1) Can we request complimentary platinum of Loews First ?
2) He is also AmEx platinum... does that do anything ?
3) The Marriott is his name, the LF is my name... will they still do it ?
4) We will be there March 15-18... how do I find out if any suite upgrades are even open ? (I don't want to jump through hoops if there aren't any available...)

thanks!

1) Yes, he may or may not get it but likely will
2) No, means nothing as far as LF
3) If he gets status match, it will be in his name - change reservation to him
4) March 2008? probably too late as it's spring break somewhere in North America

[goofy!]

Goofy, thanks for the quick response... I read further back in the pages and found more info out... we decided to:

- book a garden view room and with my Gold, I was already upgraded to a deluxe (eliminates the need for a rollaway). We'll deal with the balcony/non-balcony issue when we arrive. We arrive on a Saturday (early), so I'm hoping by checking in early, we'll have luck ? If need be, we could even switch rooms on Sunday... I know the rates go down on Sunday.

I cross posted about LF - here are my questions:

As always, I have a tangential question. ( I just wanted to say tangential )

I noticed a few pages back about being a platinum member of another hotel rewards program. My dh is a platinum member of Marriott Rewards.

1) Can we request complimentary platinum of Loews First ?
2) He is also AmEx platinum... does that do anything ?
3) The Marriott is his name, the LF is my name... will they still do it ?
4) We will be there March 15-18... how do I find out if any suite upgrades are even open ? (I don't want to jump through hoops if there aren't any available...)

thanks!

Loews will often status match other programs if you are elite.

I haven't tried it, but somebody else posted:

Call the Loews First number (1-800-Loews11)
You will need to ask about your particular status match
Then you will need to fax your latest statement that confirms your Marriott Platinum status to:
1-800-563-9714

[Disney Legend]

This seems like a friendly thread with helpful people. I did not read the entire thread but here goes. Planning on staying for a weekend at a nice hotel near Universal. This will be our first visit to Universal. Don't know much about the hotels there but PORTOFINO BAY HOTEL seems to be well liked. We will need a hotel when we check out of Disney on 12/26/2008 thru check out (at Universal) on 12/28/2008. This a short stay. Please provide any advice you wish to get a good room at a good price. Should I book now? My DW wants to check out the Universal Park. Thanks!

[Debs Hill]

OK, so having been back through the thread I think I've found out that the coneirge/club level rooms are on the 5th and 6th floors of the villa wing and the lounge is on the same level as check in?! Is that right?!!

Can someone tell me, are all the club rooms deluxe ones with the big bathrooms?
What is the view of?
Do any have balconies?

I would love to see any pictures that people have of the club rooms, the view, the pool area and the lounge!!!
Debsx

[calgarygary]

This seems like a friendly thread with helpful people. I did not read the entire thread but here goes. Planning on staying for a weekend at a nice hotel near Universal. This will be our first visit to Universal. Don't know much about the hotels there but PORTOFINO BAY HOTEL seems to be well liked. We will need a hotel when we check out of Disney on 12/26/2008 thru check out (at Universal) on 12/28/2008. This a short stay. Please provide any advice you wish to get a good room at a good price. Should I book now? My DW wants to check out the Universal Park. Thanks!

As you are going at a very busy time, make sure you stay onsite to really enjoy Universal. You mentioned staying at a nice hotel near Universal and you also mentioned the Portofino. There is a huge difference! All three onsite hotels, the RPR, HRH and PBH offer front of the line (fotl) with showing your room key in the parks. That is a huge perk especially at that time of year. Book now, monitor rates but given when you are going, expect to pay dearly.

[Babyboo]

I would love to see any pictures that people have of the club rooms, the view, the pool area and the lounge!!!
Debsx

Heres some I posted last month

http://www.disboards.com/showthread.php?t=1690763

[gopherit]

I enjoyed your photos, Babyboo - makes me excited for our June trip - HOWEVER - it now makes me wonder about the whole sleeper-sofa thing! We have a family of 5 and are booked in a PBH Deluxe 2Q room. We have been to HRH in a deluxe 2Q room and the sleeper sofa was just fine - looked like a double-sized bed once you unfolded it from the loveseat-sized couch. Are you saying that your deluxe room @ PBH did not have a loveseat / sleeper sofa? I tell ya, with a teenage son, a preteen son, and a squirmy 8 yr old daughter - DH and I really NEED there to be a sleeper sofa of some sort in there!! I suppose we could haul a cot or airmat with us, but what a pain. And 5 nights is too long to try to "rough it" - it's a vacation, after all! I will be a bit ticked if we end up paying for a roll-away....

[calgarygary]

I enjoyed your photos, Babyboo - makes me excited for our June trip - HOWEVER - it now makes me wonder about the whole sleeper-sofa thing! We have a family of 5 and are booked in a PBH Deluxe 2Q room. We have been to HRH in a deluxe 2Q room and the sleeper sofa was just fine - looked like a double-sized bed once you unfolded it from the loveseat-sized couch. Are you saying that your deluxe room @ PBH did not have a loveseat / sleeper sofa? I tell ya, with a teenage son, a preteen son, and a squirmy 8 yr old daughter - DH and I really NEED there to be a sleeper sofa of some sort in there!! I suppose we could haul a cot or airmat with us, but what a pain. And 5 nights is too long to try to "rough it" - it's a vacation, after all! I will be a bit ticked if we end up paying for a roll-away....

The deluxe room we had did have a sleeper sofa. Any room at PBH can have club status as there is not a true club floor there.

[Babyboo]

I enjoyed your photos, Babyboo - makes me excited for our June trip - HOWEVER - it now makes me wonder about the whole sleeper-sofa thing! We have a family of 5 and are booked in a PBH Deluxe 2Q room. We have been to HRH in a deluxe 2Q room and the sleeper sofa was just fine - looked like a double-sized bed once you unfolded it from the loveseat-sized couch. Are you saying that your deluxe room @ PBH did not have a loveseat / sleeper sofa? I tell ya, with a teenage son, a preteen son, and a squirmy 8 yr old daughter - DH and I really NEED there to be a sleeper sofa of some sort in there!! I suppose we could haul a cot or airmat with us, but what a pain. And 5 nights is too long to try to "rough it" - it's a vacation, after all! I will be a bit ticked if we end up paying for a roll-away....

I wouldn't worry as the first Deluxe Club room we stayed in at the Portofino had a sleeper sofa, we were a party of 5 then and had no prblems.

This time we were only a party of 4 so maybe they have some deluxe rooms without the sleeper just chairs and allocate these to smaller parties. :confused3

[bubba's mom]

Not ALL the sofas are pullouts...some are just sofas. I think they reserve the pullouts for those who have 5 booked in a room....and the non-pullouts for those booked with 4.

[goofy!]

Every deluxe we have stayed in has had a pull-out. There are quite a few, if not most, with the pull-out. Just ask for it and you will probably get it.

Loewshotels.com does not make any mention of a pull-out in their room descriptions, but UniversalOrlando states that ALL deluxe rooms have a pull-out sofa for the Portofino:

Deluxe Rooms
Deluxe Rooms These elegantly appointed accommodations offer an even larger living space at 490 square feet, plus a stylish and roomy bathroom featuring a separate tub and shower. Deluxe rooms are available with a King or two double Queen beds, all rooms with two double queen beds have a pull-out sofa.


But be forewarned, it is a twin sized pull-out in the chair, not a double or queen sofa.

[Disneysnel]

Hi,

Could someone please tell me if the rooms without balconies have windows that open?

Thanks!

[Babyboo]

No our windows didn't open.

and definately no sofa pull out or otherwise in our Deluxe room just a wing chair

[damo]

No our windows didn't open.

and definately no sofa pull out or otherwise in our Deluxe room just a wing chair

There have been a few people that have reported no pull out. If it is important, make sure you let them know.

[Disneysnel]

I notice some rooms have balconies in the pictures are those rooms all club rooms?

I HAVE to have a room that opens to the outside, I am very claustrophobic and will get panic attacks if I know the only way to the outside is way down a hall or whatever.
(Have to practically knock myself out on a plane :rolleyes: )

So, in other words - what do I have to pay for in order to have a very good chance of getting a balcony.

(I booked thru Loew's with my blue card)

Hope that didn't sound too whiny:goodvibes
Thanks

[bubba's mom]

If I am not mistaken, the balconies are attached to the suites. Portofino and Villa suites and higher.... Standard rooms don't have balconies (as most rooms at Universal Orlando do NOT have balconies). You'd have to reserve that specific room, or be lucky enuf to get an upgrade....

[damo]

I notice some rooms have balconies in the pictures are those rooms all club rooms?

I HAVE to have a room that opens to the outside, I am very claustrophobic and will get panic attacks if I know the only way to the outside is way down a hall or whatever.
(Have to practically knock myself out on a plane :rolleyes: )

So, in other words - what do I have to pay for in order to have a very good chance of getting a balcony.

(I booked thru Loew's with my blue card)

Hope that didn't sound too whiny:goodvibes
Thanks

I would give the hotel a call. Perhaps they can put you on the first floor where the rooms have walk outs to the outside.

[goofy!]

There are some bay views with balconies. They are just the step-outs, but at least the doors open and you can step out.

Friends of ours had a bay view on the third floor of the West Wing, so I know they exist.

I suggest calling the hotel directly and asking to talk to the rooms manager. Explain that you need a balcony for medical reasons and explain what you explained here. It might get you slightly better results than just putting a request on your reservation.

[Disneysnel]

Thanks guys - I will call the hotel on Monday and let you know what they say - please wish me luck!:goodvibes

[dsmom]

We have had a balcony every time we have stayed at PB. I think room 2551 was one of them- I will have to check the PB rate thread and double check. It was in the East wing top floor close to the elevator- a Great room with a huge balcony. There are quite a few balconies in the east wing. We also had a balcony in the villa wing - top floor- right over the beach pool- also a great room- I will try to find that room number also.

[Disneysnel]

Thanks Dsmom! I really appreciate it!:flower3:
I put off calling them for a week because I forgot it's President's day week and they are probably VERY busy right now.

[dsmom]

You're welcome! I went back and checked and the room numbers are as follows:

Room 2663 was in the villa wing right over the beach pool. It was top floor and a deluxe room. The balcony was a nice sized one- it had a table and two chairs in it. You could also see the MK fireworks from the balcony at night.

Room 1544 was in the East wing. This was one of my favorite rooms. It was close to the elevator- top floor. The view was beautiful- right over the bay and across from Bice and the boat dock. The balcony was huge- about 10' by 12'. The room next door also had a large balcony but was private - it had the stone wall divider between the two.

Hope you have a wonderful trip!!

[Disneysnel]

Okay, I couldn't wait any longer I called them and spoke with a very nice and understanding desk clerk (don't know if I can say his name) - who confirmed my ressie and said they it is noted on my account that I must have a door that opens - how this will work with my upgrade - I don't know but if it's a choice between the upgrade or the opening doors - the doors win, hands down - I do not want to spend my nights like this - :scared: !

Thanks so much for everyone's help - now I have another question.

I have read many reviews with horror stories about the water taxis and buses - I will have a car, is it better to drive or is it close enough to walk to the parks?

[FireandIce]

Horror stories about the boats ? They are great. You really do not need a car at Universal.

[ky07]

Horror stories about the boats ? They are great. You really do not need a car at Universal.

I agree but never heard horror stories about the boats but have about the busses and the hotels aren't that far from the parks and like fireandice said you wont need a car unless you are planning to go somewhere else:thumbsup2

[bubba's mom]

I've never heard horror stories about the boats....except maybe the length of the lines when parks close.... :confused3 We rarely use the boats because the walk is so much faster....:thumbsup2

[Disneysnel]

Thanks so much! I went and looked it up on google earth and it IS really close! I read that the the water taxis take really long and there are inexperienced drivers - stuff like that. (on trip advisor)

I am so excited - :woohoo: I can't stand it - I just wish there was as much info available on line about Universal resort as there is about WDW.

I want to know EVERYTHING:goodvibes

Now I know if the taxis are slow, we can just walk!

[bubba's mom]

Thanks so much! I went and looked it up on google earth and it IS really close! I read that the the water taxis take really long and there are inexperienced drivers - stuff like that. (on trip advisor)

I am so excited - :woohoo: I can't stand it - I just wish there was as much info available on line about Universal resort as there is about WDW.

I want to know EVERYTHING:goodvibes

Now I know if the taxis are slow, we can just walk!

You can buy Kelly Monaghan's book Universal Orlando The Ultimate Theme Park Adventure It is to Universal what the UOG is to Disney :thumbsup2

[ky07]

You can buy Kelly Monaghan's book Universal Orlando The Ultimate Theme Park Adventure It is to Universal what the UOG is to Disney :thumbsup2

::yes::

[FireandIce]

You can buy Kelly Monaghan's book Universal Orlando The Ultimate Theme Park Adventure It is to Universal what the UOG is to Disney :thumbsup2

Or you can continue to ask us. IMO this is the best source of US/IOA information anywhere.:) :thumbsup2

[bubba's mom]

Or you can continue to ask us. IMO this is the best source of US/IOA information anywhere.:) :thumbsup2

I 'meant' in addition to asking us :teeth:

[Disneysnel]

:flower3: Thanks guys! I am on my way over to Amazon now.

Had to edit to add that it is on sale right now for only 10.85!! JIC somebody else needs one!

[surfgirl]

fyi - a few pages back, I asked about my dh getting platinum status. Here's the scoop:

He is a platinum member of Marriott -- I faxed a copy of his statement to LF and they upgraded him as a complimentary upgrade.

However, there are no suites available, so my gold upgrade to a deluxe room is the best thing. I am changing the reservation to his name, though, so if someone feels nice and anything opens up, he is the one with more 'status'.

[goofy!]

Thanks for reporting back and confirming that Loews will indeed status match!

[chelliet]

We have decided to go to Universal with our DD15 and DS12 in the middle to end of July depending on my husband's conference dates in Las Vegas. We live in Texas but will be driving from the in-laws vacation place in St. Pete so we won't be so tired when we get in. Thanks for all the great advice; I've read through this whole thread (man, was that a time commitment!).

Is PBH the least busy of the Universal three? I know we would prefer the themes of PBH or RPH, and I think we're going to go Club Level for the three nights we're there.

Is staying on-site in July worth it with the FOTL or do too many people buy express passes? We will stay during the week, Mon-Thurs or Tues-Fri.

We are so excited and looking forward to enjoying the hotel and the parks.

[Sleepy]

Is staying on-site in July worth it with the FOTL or do too many people buy express passes?


As long as the Express lines are shorter than the regular lines, it is worth it to me.

[chelliet]

As long as the Express lines are shorter than the regular lines, it is worth it to me.


That sounds about right. We used Tour Guide Mike for a 2006 Christmas trip and so we are spoiled about waiting in lines. Thanks:thumbsup2

[bubba's mom]

Is staying on-site in July worth it with the FOTL or do too many people buy express passes? We will stay during the week, Mon-Thurs or Tues-Fri.



Yes...staying onsite in July is 100% absolutely worth it! You'll be glad you did.

There are people who BUY the Express Passes...but remember...they limit the number of them sold during the day AND they are only good once per ride :thumbsup2 ....whereas yours is unlimited!

[chelliet]

Okay, just found out that we need to go in August instead of July as DH has a conference smack dab in the middle. I made our reservations through AAA and got Club Level for $360 a night; we've never done Club Level and I really want to try it. Thanks for all of your advice and I know I'll be bugging you with more questions.

[MRS AR]

Loews will only honor status if it was gotten by actual number of stays at a hotel. I am gold with HH by use of the HH Amex. Loews would only give me gold not the platinum that is equal status to HH gold. But then any upgrade is good!

Does anyone know what the "local welcome" gift is for PBH? I saw pics of what they give on arrival to RPH loews first members. Just curious>

[sunshine1010]

I have a trip planned for Dec. 5-14 at the Portofino Bay Hotel. I'm excited, but since I've never stayed at a Universal resort, I feel lost.

If possible, I have a few questions that I need either answers or explanations to. I'd appreciate all the help I could get. Feel free to email me as well.

1. Does PBH have laundry facilities? I'm hoping that some have been added. I've never heard of ANY hotel NOT having laundry facilities. I saw the pics of the laundry facilities at HRH on another post, and there are only FOUR? So, that would mean that there are 4 washers/dryers for the thousands of people staying at HRH/PBH? I know RP has some too, but I would have to take a boat to City Walk, get off, grab another boat to RP --- JUST to do laundry?

2.We requested a bay view room with 2 queen beds. It seems as though most of the posts on this thread are all about Club rooms. Am I getting the 'runt' of the rooms?

3. For the bay view/2 queen bed rooms - are there ANY available with a window opening? (whether it's a window or a balcony)

4. I've read that people have gotten an Entertainment Rate. WHAT is this? HOW can I get it? The prices seem to be 1/2 of what I'm paying (224.00).

5. I've already booked through a travel agency. They got me the 224.00 rate. Is there any way I can get a better rate?

6. Does this room have an iron/ironing board?

7. Basically - what are the differences between the east wing and the west wing? And what would I get with the 2 queen bed/bay view?

8. How much do they charge to empty a fridge? I heard that they charge you to empty the fridge if you don't want to use the stuff they have, and you want to use the fridge for your stuff.

9. I have a Loew's card. I haven't received it yet, but I expect it in the next month. I'm a little confused......you can only get the 'perks' on what type of reservation? I've read that on other types of reservations (Entertainment rate), you can't.

I'd really appreciate any help you can give me.

Thanks in advance!

[damo]

I have a trip planned for Dec. 5-14 at the Portofino Bay Hotel. I'm excited, but since I've never stayed at a Universal resort, I feel lost.

If possible, I have a few questions that I need either answers or explanations to. I'd appreciate all the help I could get. Feel free to email me as well.

1. Does PBH have laundry facilities? I'm hoping that some have been added. I've never heard of ANY hotel NOT having laundry facilities. I saw the pics of the laundry facilities at HRH on another post, and there are only FOUR? So, that would mean that there are 4 washers/dryers for the thousands of people staying at HRH/PBH? I know RP has some too, but I would have to take a boat to City Walk, get off, grab another boat to RP --- JUST to do laundry?

2.We requested a bay view room with 2 queen beds. It seems as though most of the posts on this thread are all about Club rooms. Am I getting the 'runt' of the rooms?

3. For the bay view/2 queen bed rooms - are there ANY available with a window opening? (whether it's a window or a balcony)

4. I've read that people have gotten an Entertainment Rate. WHAT is this? HOW can I get it? The prices seem to be 1/2 of what I'm paying (224.00).

5. I've already booked through a travel agency. They got me the 224.00 rate. Is there any way I can get a better rate?

6. Does this room have an iron/ironing board?

7. Basically - what are the differences between the east wing and the west wing? And what would I get with the 2 queen bed/bay view?

8. How much do they charge to empty a fridge? I heard that they charge you to empty the fridge if you don't want to use the stuff they have, and you want to use the fridge for your stuff.

9. I have a Loew's card. I haven't received it yet, but I expect it in the next month. I'm a little confused......you can only get the 'perks' on what type of reservation? I've read that on other types of reservations (Entertainment rate), you can't.

I'd really appreciate any help you can give me.

Thanks in advance!

1. Not many people use laundry facilities, so don't worry too much about it.

2. Bay view with queen beds will be fine. Is it standard or deluxe? Deluxe is a bit bigger and has a shower stall as well as a tub in the bathroom.

3. You can ask for a first floor room. That will give you a walk out. I wouldn't want one of those rooms though since everyone will be walking right past your room. You can request a balcony, but it is unlikely you will get one since there are few.

4. Entertainment rates are no longer available. That was several years ago. The best rates now are AAA, annual pass and supersaver (which is available only if you stay 3 nights or more).

5. If you want a better rate, call reservations yourself and ask what rates are available for your stay. You may or may not have the best rate available.

6. Yes the room has an iron and ironing board in the closet. That is where the blowdryer is sometimes too.

7. West wing is closer to everything.

8. You can just rent a fridge instead of having them empty the mini bar.

9. Loews first perks are only available on AAA, rack and supersaver rates.


Hope that helped!

[bubba's mom]

Great job damo!! :teeth:

sunshine1010 welcome to the DIS!! We are a wealth of info here. Did you get the AAA rate? That or Supersaver will be your best rate.

Are you having a car service drop you off at the hotel? If so, you might want to buy a styrofoam cooler and ice (refillable at ice machine in hotel) to keep your cold stuff cold...cooler is about $5 at the grocery store....just some food for thought.

Also, don't forget to show your AAA card at the shops and restaurants to get your AAA discount ;)

[sunshine1010]

About the laundry --- I'm gonna HAVE to do laundry. I'll be there 9 days.

I did NOT get a deluxe room. It was going to be about $400.00 more (or perhaps 600.00 more), and I didn't want to do that.

My travel agent got me the Super Saver special. I have AAA, but it was 11.00 more a night. So, I'm assuming I got the cheapest rate available (without having an AP)......?

Thanks for the tip about the AAA for dinner, etc. I'll have to remember that.

I have no idea how I'm getting from the airport to the hotel. I'm so used to using Magical Express at Disney. Now, it looks like I'm gonna have to pay over $100.00 to just get to the hotel. Ridiculous since I usually pay $79.00 to FLY to Florida (Southwest). Any suggestions on the cheapest way to get there.

P.S. thanks for the sweet "WELCOME"!

[leahjade]

great rate - we're paying $299. Which travel agency did you use - any special codes?

[sunshine1010]

I used MAGICAL JOURNEYS (via the internet). They're great.

[bubba's mom]

About the laundry --- I'm gonna HAVE to do laundry. I'll be there 9 days.

I did NOT get a deluxe room. It was going to be about $400.00 more (or perhaps 600.00 more), and I didn't want to do that.

My travel agent got me the Super Saver special. I have AAA, but it was 11.00 more a night. So, I'm assuming I got the cheapest rate available (without having an AP)......?

Thanks for the tip about the AAA for dinner, etc. I'll have to remember that.

I have no idea how I'm getting from the airport to the hotel. I'm so used to using Magical Express at Disney. Now, it looks like I'm gonna have to pay over $100.00 to just get to the hotel. Ridiculous since I usually pay $79.00 to FLY to Florida (Southwest). Any suggestions on the cheapest way to get there.

P.S. thanks for the sweet "WELCOME"!

Anybody can get the Supersaver rate...it's available to the public. If you ditch the TA, and make the res yourself, you'll be eligible for your Loews First benefits...and with 9 stays, you'd be gold level after your stay :banana:

ETA: Be thankful you're not parking a car at the hotel...that's at least an extra $12-$14/15 per nite!

[MRS AR]

I get kinda confused about the club level rooms. We have club level reserved for May. Does the west wing have club level rooms. It seems from a map that I've seen it is the most convenient to accessing the boat lauch. Any suggestions for a room number?

[shendley]

My reasons exactly for staying on site. I've been to Disney twice now the Tour Guide Mike way and I just couldn't stand the thought of all those lines.

That sounds about right. We used Tour Guide Mike for a 2006 Christmas trip and so we are spoiled about waiting in lines. Thanks:thumbsup2

[damo]

I get kinda confused about the club level rooms. We have club level reserved for May. Does the west wing have club level rooms. It seems from a map that I've seen it is the most convenient to accessing the boat lauch. Any suggestions for a room number?

Yes, you should be in west wing or the villa wing. The rooms are all very convenient for boat launch. I wouldn't worry about it.

[bubba's mom]

Yes, you should be in west wing or the villa wing. The rooms are all very convenient for boat launch. I wouldn't worry about it.

that's our damo....always SO very helpful :goodvibes

[bopper]

I have read many reviews with horror stories about the water taxis and buses - I will have a car, is it better to drive or is it close enough to walk to the parks?

We just went this past weekend.
We had a car, but we parked it when we checked in and picked it up when we checked out. The parking deck is probably as far away as the hotels are.

We used the following methods to get to the parks:
1) Boat - comes about every 20 minutes, but doesn't run in thunderstorms
2) Bus - runs in the rain
3) Walk - helps if you go the right way! We took the long route!
4) Pedicab- nice young men pedal you to the parks for a tip.

We had no problems with any of the transportation options.

[Boardwalk III]

Hi all,

Going to be staying at Portiofino next week - we've been before but have only taken the boat to parks...what is the walking time to the parks if we choose to do that instead?

Thanks!

[goofy!]

Hi all,

Going to be staying at Portiofino next week - we've been before but have only taken the boat to parks...what is the walking time to the parks if we choose to do that instead?

Thanks!

At an average stroll pace, it is about 15 minutes to Universal. Add a few more to go to the other end of City Walk for IOA.

We have done more it quickly walking briskly.

[bubba's mom]

Didn't damo say you could cut that 15 minute time in half if you cut thru HRH parking lot?? :scratchin

[goofy!]

Didn't damo say you could cut that 15 minute time in half if you cut thru HRH parking lot?? :scratchin

I am not sure. We have never done it that way. Actually, to be honest, we rarely walk. Even though the boats are supposed to be there every 20 minutes, it seems that whenever we go to the dock, there is a boat there or you see it coming. Consequently, we always have a great excuse for sitting on our butts instead of walking.

But when we do walk, the walk is so pretty along the path that we have never tried cutting through the parking lot.

Hopefully Damo will be here soon to confirm you can cut the walk shorter by cutting through the parking lot.

[FireandIce]

You can cut the walk in half. go out the PBH driveway, cross the street, walk down the HRH driveway , stay to the right through the parking lot, and Universal is right there. between 5-8 minutes.:thumbsup2

[Boardwalk III]

Thanks everyone - I'm printing out the walking instructions to bring with me - great to know about the shortcut especially if we're walking in the middle of the day and it's high 80's!

[damo]

You can cut the walk in half. go out the PBH driveway, cross the street, walk down the HRH driveway , stay to the right through the parking lot, and Universal is right there. between 5-8 minutes.:thumbsup2

That is it!!! It is unbelieveably fast that way. Just watch out for cars and buses when you walk through the parking lot and onto the street since there isn't really a path.

http://i172.photobucket.com/albums/w35/damoporto/pbh-walkingroute.jpg

[FireandIce]

That is it!!! It is unbelieveably fast that way. Just watch out for cars and buses when you walk through the parking lot and onto the street since there isn't really a path.

http://i172.photobucket.com/albums/w35/damoporto/pbh-walkingroute.jpg

Nice work on the route map. :thumbsup2 There is a crosswalk with traffic lights between the hotels for safe passage.

[MRS AR]

Dammo where did you find the wonderful arial view?

[damo]

Dammo where did you find the wonderful arial view?

Here is the link. You can find pretty much anywhere with it.

http://maps.live.com/default.aspx?v=2&cp=28.475082~-81.467672&style=o&lvl=1&tilt=-90&dir=0&alt=-1000&scene=3909189

[MJmom94]

New to this great board. Thanks for all the info I have found so far!:surfweb:

I was just wondering -- since PBH has a club lounge instead of a club level of rooms, do they offer club access to anyone willing to pay for it? Or is there only a limited number of rooms that can get it? We'll be there in July and I am wondering how crowded it can get in the lounge.

[calgarygary]

You can expect the lounge to be busy during July. I'm not sure what the cut off is for the number of rooms that have club access but you can usually, but not always, add club status to your room.

[MJmom94]

Thanks! :thumbsup2

[TerryCRZ]

Hi everybody! I'm so glad to be back although this time I am staying at Universal rather than Disney. YAY!

Ok, so I booked 1 night at a "FL resident rate of" $199.00 a night at PBH for a garden or bay view room for May. I have read a lot lately and see that the east rooms are farther away from the dock. I also read that that is where the pet friendly rooms are. We are non-smokers and I am highly alergic to dogs. I read that all the smoking and pet rooms are in the east and thats where they will probably put us based on the price we paid.

1. My concern is if I make a request for a room closer to the dock will they consider it? this is based on question#2.

2. Also I just signed up for the Lowes Blue account and read that we might get a free upgrade at check in. Seeing the room I am currently getting, what kind of room would be the next step up?

3. We are also 5 in our party. If we do not get a deluxe room, can they really force us to get a rollaway bed or can we just bring a small inflatable?

We also have AAA and am looking for the best value possible. Does anyone know if they will allow Florida resident price to be combined with Loews card and AAA? I know this is pushing it, but a girl can dream right? PLease don't be too harsh responding as we are on a serious budget but would like a bit of "mummy dust" on our first taste of Universal resorts. LOL. Thanks guys and I look forward to your input. I am really excited to stay PBH!

Terry:flower3:

[goofy!]

Hi everybody! I'm so glad to be back although this time I am staying at Universal rather than Disney. YAY!
:yay: :yay:

Ok, so I booked 1 night at a "FL resident rate of" $199.00 a night at PBH for a garden or bay view room for May. I have read a lot lately and see that the east rooms are farther away from the dock. I also read that that is where the pet friendly rooms are. We are non-smokers and I am highly alergic to dogs. I read that all the smoking and pet rooms are in the east and thats where they will probably put us based on the price we paid.
I don't think the rate you paid determines what side of the hotel you are put on. We have paid ridiculously low APH rates and still have been placed in the West Wing.

Make sure you put on your reservation that you are highly allergic to dogs and they will not put you in a pet friendly room.

1. My concern is if I make a request for a room closer to the dock will they consider it? this is based on question#2.
You can always ask. I have found that the PBH will honor requests if they have the rooms. My experience is that they have been very helpful, especially when the room request is a medical request such as an allergy.

Have the request put on your reservation and then a couple of days before you leave, call the front desk directly and make a polite request.

2. Also I just signed up for the Lowes Blue account and read that we might get a free upgrade at check in. Seeing the room I am currently getting, what kind of room would be the next step up?
The blue upgrade is for the next level. So, if you are booked in a garden view, if available, you would be bumped to a bay view room. See AlexandNessa's thread about Loews First Perks and it explains in detail what each color gets for details.

3. We are also 5 in our party. If we do not get a deluxe room, can they really force us to get a rollaway bed or can we just bring a small inflatable?
We are a family of 5 and when the kids were younger, often brought an aerobed. We are platinum, so the sofa bed in the parlor now suffices. But w when we were blue and gold, we always brought an aerobed rather than getting the rollaway. Loews never tried to force us to get the rollaway.

We also have AAA and am looking for the best value possible. Does anyone know if they will allow Florida resident price to be combined with Loews card and AAA? I know this is pushing it, but a girl can dream right? PLease don't be too harsh responding as we are on a serious budget but would like a bit of "mummy dust" on our first taste of Universal resorts. LOL. Thanks guys and I look forward to your input. I am really excited to stay PBH!
I am pretty sure that you can't combine rates. I don't know how you would combine them anyway as each is a specific rate and not necessarily a percentage off the rack rate. So, there is no AAA percentage to take off the Florida Resident rate. It is an either/or situation. But I can tell you that it pays off to check rates often, even as often as daily. Rates fluctuate and have been known to go down close to one's departure date. If you find a lower rate, call right away and have the rate applied. As a note - also make a print out of the lower rate and ask for e-mail confirmation that the new rate has been applied. Bring printouts to check-in. If there is a problem, and it can happen, I have found that as long as you have the printout of your confirmation, they will fix it right away.

Have a great time!

[macraven]

i second what goofy said.




i have not been able to use double discounts at loews.
i do believe that is standard policy.

but, do call the hotel direct for their answer. i go yearly and policies and procedures can always change.

if you ask for a roll away, there is a nightly charge of $25 for it.
don't get it.
make a pallet on the floor for the 5th person.
ask housekeeping for extra blankets and pillows. they will bring to you what you need without charges.


hope all goes great for you!

[TerryCRZ]

Thank you both so much! I was having so many doubts about the ressie that I hardly slept last night. I get like this when the big day is approaching. I become obsessive over the smallest things but I guess that's why our vacations always turn out so well. I have you guys and this wonderful forum to thank. Disboards always comes to my rescue. I love this community. Thanks again!

P.S. I am so relieved to hear that I will not be forced to purchase the rollaway! Those things are so dang uncomfortable. I will use our full sized aerobed. I hope it fits....hehe

[goofy!]

Thank you both so much! I was having so many doubts about the ressie that I hardly slept last night. I get like this when the big day is approaching. I become obsessive over the smallest things but I guess that's why our vacations always turn out so well. I have you guys and this wonderful forum to thank. Disboards always comes to my rescue. I love this community. Thanks again!

P.S. I am so relieved to hear that I will not be forced to purchase the rollaway! Those things are so dang uncomfortable. I will use our full sized aerobed. I hope it fits....hehe

If it doesn't fit in the room, it will certainly fit in the huge bathroom! :goodvibes

[Motherfletcher]

Goofy has given you all the correct info. She rocks!:thumbsup2

[macraven]

If it doesn't fit in the room, it will certainly fit in the huge bathroom! :goodvibes





wait till you see the size of the bathroom..........


if you doubt what goofy said above, you will be :worship: her once you check it out........:laughing:

[goofy!]

Goofy has given you all the correct info. She rocks!:thumbsup2

Ah shucks, thanks :flower3:

But it is only because I answered before all of you experts. I learned from MotherFletcher and the others rockin' experts here on the boards! :goodvibes

[FeeFeeWhite]

Goofy has given you all the correct info. She rocks!:thumbsup2

Both Goofy and Motherfletcher Rock!

[minniejack]

Hey all I just found a reply from Loews about a previous reservation that I had made through AAA. Sort of irritating when you consider that they are still getting paid--it shouldn't matter how the reservations were made, in my humble opinion. Oh well, still a great hotel.

Thank you for your inquiry. Upon researching your upcoming stay at our Loews Portofino Bay Hotel at Universal Orlando we, find this reservation was booked as a Universal Parks and Resorts Package. Unfortunately, this type of booking is considered non-qualifying under the LoewsFirst Terms and Conditions Group, negotiated, third party, government, Universal PassHolder and Universal Florida residents’ rates do not qualify for LoewsFirst benefits.

To guarantee your next stay is qualifying, please book directly through Loews Hotels either by visiting loewshotels.com, by emailing this inbox with your reservations request, or by calling 1.800.LOEWS.11, our reservations line reserved exclusively for LoewsFirst members.

[goofy!]

Hey all I just found a reply from Loews about a previous reservation that I had made through AAA. Sort of irritating when you consider that they are still getting paid--it shouldn't matter how the reservations were made, in my humble opinion. Oh well, still a great hotel.

Thank you for your inquiry. Upon researching your upcoming stay at our Loews Portofino Bay Hotel at Universal Orlando we, find this reservation was booked as a Universal Parks and Resorts Package. Unfortunately, this type of booking is considered non-qualifying under the LoewsFirst Terms and Conditions Group, negotiated, third party, government, Universal PassHolder and Universal Florida residents’ rates do not qualify for LoewsFirst benefits.

To guarantee your next stay is qualifying, please book directly through Loews Hotels either by visiting loewshotels.com, by emailing this inbox with your reservations request, or by calling 1.800.LOEWS.11, our reservations line reserved exclusively for LoewsFirst members.

It actually makes sense that you wouldn't get your perks if you book through a third party travel agent because Loews has to pay the travel agent its fees. So, really, they are not getting the same money as they would get if you booked directly through them. So, the allotted funds that they would have put towards your perks actually will now go to the travel agency

It looks like, from their e-mail, that AAA booked a package through Universal Vacations for you, which is a third party travel agency.

If you won't incur penalties, you may want to look at canceling that reservation and booking everything separately by yourself, which is usually cheaper.

You can still get the AAA discount rate on the room and have it qualify. You just need to book it as a room only and not a package, and do it through Loews.

[bopper]

It actually makes sense that you wouldn't get your perks if you book through a third party travel agent because Loews has to pay the travel agent its fees. So, really, they are not getting the same money as they would get if you booked directly through them. So, the allotted funds that they would have put towards your perks actually will now go to the travel agency

.

I can see their point, but I booked a "package" on the Universal Website and still got the same denial! We had to cancel and rebook on some other place on the Universal website. Silly.

[bopper]

A picture I took a couple of weeks ago during our stay:

http://i15.photobucket.com/albums/a383/bopperbop/DSC03047.jpg

[macraven]

A picture I took a couple of weeks ago during our stay:

http://i15.photobucket.com/albums/a383/bopperbop/DSC03047.jpg

that's a picture postcard look.

beautiful!

[goofy!]

I can see their point, but I booked a "package" on the Universal Website and still got the same denial! We had to cancel and rebook on some other place on the Universal website. Silly.

Packages are always booked through Universal Vacations. On the Universal website, you can get to two different places.

If you book everything separately, ie: book your room, then go and buy tickets - you are booking through Netbooker, which is the same thing that Loews uses and is compatible.

IF you book a package, you will see Universal Vacations at the top of the screen and you know you have been sent to Universal's travel agency. This is a third party and not eligible for Loews Perks.

That is why Loews says you have to book through them to get the perks.

To really ensure your perks, you should book through www.loewshotels.com. That way there is never any question of who you booked through.

It is kind of like the old days at Disney where you had to specifically ask to be transferred to a CRO operator so you got the rooms where you didn't have to pay in full 45 days in advance.

If you didn't ask, you would be switched to a WDW travel agent who booked travel packages.

Same difference - booking a room only vs. a package.

Jodi - we need a thread on how to navigate the Universal website :teeth:

[goofy!]

A picture I took a couple of weeks ago during our stay:

Absoutely gorgeous!

[bubba's mom]

Packages are always booked through Universal Vacations. On the Universal website, you can get to two different places.

If you book everything separately, ie: book your room, then go and buy tickets - you are booking through Netbooker, which is the same thing that Loews uses and is compatible.


To really ensure your perks, you should book through www.loewshotels.com. That way there is never any question of who you booked through.


Same difference - booking a room only vs. a package.

Jodi - we need a thread on how to navigate the Universal website :teeth:


I think you just did :teeth:

You explained it perfectly!

Sounds like if you are booking package (& getting tickets with it), you're not LF applicable. If you buy your tickets separtely (on your own), then if you book thru Loews website, you're good to go :thumbsup2

[gopherit]

Just called PBH to change a date on my ressie and am glad I did - despite the fact that we are a stated "party of 5", they did NOT have anything written donw about a request for a room with a sofa bed. I *assumed* that as a party of 5 they would recognize that - I guess you know what can happen when ya assume, tho. I think $25 per day for a rollaway is pretty darn steep - steep enough that we may toy with throwing DS13's very nice deluxe scout cot in the car. At HRH the deluxes all have a guaranteed sofa bed - not the case at PBH. Some do, some don't - does anyone have a % statistic for that? We will be checking in fairly early that day so I sure hope we get what we want (i.e. a sofa bed) but it will be a Monday, so who knows where that will land us, if most folks come in for a Sat or Sunday visit and leave at the middle or end of the week. I think, if you reserve it as a party of 5, and they can't give you a sofa bed, they shouldn't charge for the rollaway. After all - what is really the difference - the rooms are the same cost, with or without sofa bed. But if you don't get one - you have to fork over $25 to get teh bed? Doesn't seem fair... but there I go, thinking all logical again... :sad2:

Tried to get APH rate for room, but AAA with Loews upgrade was still the better deal ($254 using AAA and upgrade from garden to deluxe; $269 using APH for deluxe). had to laugh, though, because agent said, "Well, it's 269 with APH, so you may want to stay with your current rate, as the APH is not much of a benefit, only a few dollars less." Huh? I had her repeat the prices and said, "You mean, more, right?" "Yes, it's 15 more. SO do you want that rate?" I think she must still be having a Monday morning, all the way into Wednesday. I declined the APH rate and said, just keep me where I am, thanks! :rolleyes:

[leahjade]

so which rooms have the sofa beds - only the deluxe - do they cost extra? We're coming with 5 people in the summer, but I won't pay $25 for those horrible cots. We did that last time and my kids all slept in the bed together anyway since it was so uncomfortable so that was money wasted.

[goofy!]

so which rooms have the sofa beds - only the deluxe - do they cost extra? We're coming with 5 people in the summer, but I won't pay $25 for those horrible cots. We did that last time and my kids all slept in the bed together anyway since it was so uncomfortable so that was money wasted.

At the PBH, only the Deluxes have the pull-out. It is an oversized chair that pulls out to a twin bed.

And, although the Universal site claims that every Deluxe has a pull-out, that does not seem to be the case. The Loews site does not make this claim, and since it is their hotel, I guess I would have to err in believing their site :)

FWIW - my kids have declared that the pull-out sofas are 100 times more uncomfortable than the rollaways. :goodvibes

[bubba's mom]

Just called PBH to change a date on my ressie and am glad I did - despite the fact that we are a stated "party of 5", they did NOT have anything written donw about a request for a room with a sofa bed. I *assumed* that as a party of 5 they would recognize that - I guess you know what can happen when ya assume, tho. I think $25 per day for a rollaway is pretty darn steep - steep enough that we may toy with throwing DS13's very nice deluxe scout cot in the car. At HRH the deluxes all have a guaranteed sofa bed - not the case at PBH. Some do, some don't - does anyone have a % statistic for that? We will be checking in fairly early that day so I sure hope we get what we want (i.e. a sofa bed) but it will be a Monday, so who knows where that will land us, if most folks come in for a Sat or Sunday visit and leave at the middle or end of the week. I think, if you reserve it as a party of 5, and they can't give you a sofa bed, they shouldn't charge for the rollaway. After all - what is really the difference - the rooms are the same cost, with or without sofa bed. But if you don't get one - you have to fork over $25 to get teh bed? Doesn't seem fair... but there I go, thinking all logical again... :sad2:

Tried to get APH rate for room, but AAA with Loews upgrade was still the better deal ($254 using AAA and upgrade from garden to deluxe; $269 using APH for deluxe). had to laugh, though, because agent said, "Well, it's 269 with APH, so you may want to stay with your current rate, as the APH is not much of a benefit, only a few dollars less." Huh? I had her repeat the prices and said, "You mean, more, right?" "Yes, it's 15 more. SO do you want that rate?" I think she must still be having a Monday morning, all the way into Wednesday. I declined the APH rate and said, just keep me where I am, thanks! :rolleyes:

Great minds think alike...this was my EXACT thought! ;)

[gopherit]

so which rooms have the sofa beds - only the deluxe - do they cost extra? We're coming with 5 people in the summer, but I won't pay $25 for those horrible cots. We did that last time and my kids all slept in the bed together anyway since it was so uncomfortable so that was money wasted.

The sofa bed does not cost extra - hence the irony that they would make you pay $25 if the room DIDN'T have one. To me - no sofa bed, gimme the cot for free, but what do I know...


At the PBH, only the Deluxes have the pull-out. It is an oversized chair that pulls out to a twin bed.

At HRH it was a loveseat that became a sofa bed, and according to the Loews folks - every deluxe at HRH has one. Makes me think HRH is simply more "party of 5 accomodating."

And, although the Universal site claims that every Deluxe has a pull-out, that does not seem to be the case. The Loews site does not make this claim, and since it is their hotel, I guess I would have to err in believing their site

FWIW - my kids have declared that the pull-out sofas are 100 times more uncomfortable than the rollaways.

Maybe the chair bed isn't as comfy as the loveseat bed, but DS had no issues with it at HRH. I guess we will soon find out! The new type sofa beds (with the memory foam mats) are actually quite nice (like the ones they have at some of the Disney resorts). Too bad they haven't moved to those.

[minniejack]

Talked with Portofino directly a couple of days ago and an agent told me that the deluxe has both a regular sofa and a pull-out sofa. You never know which you will receive until check-in--???? Hotel planners must still be having that same Monday morning:)

[macraven]

if you are driving take the air mattress for a bed.

we have one from a camping store and it is great.

we use a small air compressor to inflate the bed and can deflate it easily, then roll it up in the daytime.


it is like sleeping on a mattress if you buy the camping style one.

the roll away that you rent takes up too much space in the room imo

[chrissyc]

I just got back this morning and I had a deluxe and no pull out anything. Just 2 beds and a regular chair. So make sure you call the day before to make sure you get what you want.

[FireandIce]

Great minds think alike...this was my EXACT thought! ;)

That's true ! But fools seldom differ !! :rotfl: :lmao: :rotfl2:

[minniejack]

We stayed previously in room 2444 villa wing (deluxe) on the 4th floor. Extremely nice and convenient to club and restaurants and not too far of a walk to boat in a.m.

[bubba's mom]

That's true ! But fools seldom differ !! :rotfl: :lmao: :rotfl2:

oh let's not go THERE.....shall we :rolleyes1




:rotfl:

[FireandIce]

oh let's not go THERE.....shall we :rolleyes1




:rotfl:

Sorry Barb :guilty: You left it wide open, and I couldn't resist.:lmao: :rotfl2:

[Debs Hill]

Does anyone out there have photographs of the villa pool and hillside pool? We have only been to PBH once when my son was a baby and so we spent all our time at the Beach Pool and didn't even see the others!!! Where are they on the property in relation to the waterfront etc?
Thanks so much for your help!
Debsxx

[bubba's mom]

Sorry Barb :guilty: You left it wide open, and I couldn't resist.:lmao: :rotfl2:

i know ;)


(blaming that blonde thing :rolleyes1 )

[damo]

Does anyone out there have photographs of the villa pool and hillside pool? We have only been to PBH once when my son was a baby and so we spent all our time at the Beach Pool and didn't even see the others!!! Where are they on the property in relation to the waterfront etc?
Thanks so much for your help!
Debsxx

Here is a map of the PBH. 24 is the villa pool and 26 is the hillside pool. 25 is the beach pool.

http://www.talkdisney.com/maps/portomap.gif

Here's a picture of the villa pool

http://farm2.static.flickr.com/1108/558691888_e799208992.jpg

Pictures of the hillside pool are harder to find. It is smaller than the villa pool.

[Debs Hill]

Thank you so much, that's really helpful! The irony is that when we stayed there last time we had a bay view room on the very end corner (it appears just steps from the Hill Side Pool) and didn't even know it was there! We always went to the Beach Pool!!! ha! ha!
Debsx

[mijou]

This will be our third visit to PBH, but our first as a family of 6. We have a
Portofino suite reserved. Is this a good choice. We have stayed in a deluxe and reg room with balcony (nice) . We had club for both, but unless it has improved did not opt for it this time, any input appreciated. Thanks

[calgarygary]

This will be our third visit to PBH, but our first as a family of 6. We have a
Portofino suite reserved. Is this a good choice. We have stayed in a deluxe and reg room with balcony (nice) . We had club for both, but unless it has improved did not opt for it this time, any input appreciated. Thanks

I'm not sure how much you were quoted for the club upgrade but I think it would be well worth the typical $50-75 that most are quoted. Even though you are looking for improvement in club, which I don't think has happened, the $ saved in having a continental breakfast and beverages, especially bottled water, more than offset the cost of club for your family.

[Sharon G]

Does anyone out there have photographs of the villa pool and hillside pool? We have only been to PBH once when my son was a baby and so we spent all our time at the Beach Pool and didn't even see the others!!! Where are they on the property in relation to the waterfront etc?
Thanks so much for your help!
Debsxx

Here's a photo of the Hillside pool for ya! There was never anyone else there the couple times we used it! Bring a towel with you from one of the other pools thou. There were usually a few rolled up on a table but I would'nt count on it.
http://i217.photobucket.com/albums/cc294/sgregoire1118/Orlando031.jpg

[Debs Hill]

Thank you so much for the picture of the hillside pool, it looks lovely, very private!!!! Can you get drinks there or only at the other pools? Will have to make a stop there during our next trip!!!!
Debsx

[Sharon G]

Thank you so much for the picture of the hillside pool, it looks lovely, very private!!!! Can you get drinks there or only at the other pools? Will have to make a stop there during our next trip!!!!
Debsx

No, you can't get drinks there.

[terryfromhawaii]

Hi everyone,

We will be staying in a Portofino Suite in November. Is there a number to call or an email address to request specific room numbers? Thanks!

terryfromhawaii

[calgarygary]

Hi everyone,

We will be staying in a Portofino Suite in November. Is there a number to call or an email address to request specific room numbers? Thanks!

terryfromhawaii

terry as there are a limited # of Portofino Suites, I personally wouldn't make a room request. If you request a specific suite, that could remove you from being upgraded to a villa or hospitality suite.

[Disney Legend]

Any chance they will be lowering room rates if the Christmas season is not sold out?

[shadowryter]

Hi everyone,

We will be staying in a Portofino Suite in November. Is there a number to call or an email address to request specific room numbers? Thanks!

terryfromhawaii
I'd like to know this too...:goodvibes

[LakeAriel]

Hi everyone..I recently went to a Pasta night at our community Lodge and it was a disaster..I suggested they do it like the Trattoria del Porto at Portofino serves it, where the chef dishes the pasta and sauce and the guest serves themselves bread, salad etc. Does anyone know where I can find some info about their pasta buffet and even photo's??? I know we loved it when we were there!

[Catrinabeach]

Does anyone have photos of the 1 bedroom garden suite ? We just booked it and I'd love to see what it's like !

[bubba's mom]

Does anyone have photos of the 1 bedroom garden suite ? We just booked it and I'd love to see what it's like !


You mean a Portofino Suite? In my sig, link to 2008 trip report is there....with lots of pix of Portofino Suite (1st view is of beach pool, toward end of trip we went back and had suite w/ harbor view). The suites are the same...just different views. (Oh, and we had a king bedroom....they also have 2 queen attached to the parlor.)

[Catrinabeach]

Those were exactly what I was looking for ! Thank you !

[BurleyGirl]

We loved the Portofino Bay!!! (Don't have time for a TR right now a little later, but I will write one if anyone is interested.)

[wen8jr]

We loved the Portofino Bay!!! (Don't have time for a TR right now a little later, but I will write one if anyone is interested.)


I'd love to hear more, pics too if you have any!! :cool1:

[merliajoseph]

Looks great I am looking forward to getting mine

[Catrinabeach]

Here are some room pics we took back in August.

http://i398.photobucket.com/albums/pp64/catrina_beach/universal0382.jpg

http://i398.photobucket.com/albums/pp64/catrina_beach/universal0394.jpg

http://i398.photobucket.com/albums/pp64/catrina_beach/universal0404.jpg

http://i398.photobucket.com/albums/pp64/catrina_beach/universal0414.jpg

http://i398.photobucket.com/albums/pp64/catrina_beach/universal0424.jpg

http://i398.photobucket.com/albums/pp64/catrina_beach/universal0434.jpg

http://i398.photobucket.com/albums/pp64/catrina_beach/universal044.jpg

http://i398.photobucket.com/albums/pp64/catrina_beach/universal045.jpg

We walked around the hotel at took these at night.

http://i398.photobucket.com/albums/pp64/catrina_beach/universal048.jpg

http://i398.photobucket.com/albums/pp64/catrina_beach/universal0493.jpg

http://i398.photobucket.com/albums/pp64/catrina_beach/universal0503.jpg

http://i398.photobucket.com/albums/pp64/catrina_beach/universal0513.jpg

http://i398.photobucket.com/albums/pp64/catrina_beach/universal052.jpg

http://i398.photobucket.com/albums/pp64/catrina_beach/universal053.jpg

http://i398.photobucket.com/albums/pp64/catrina_beach/universal059.jpg

http://i398.photobucket.com/albums/pp64/catrina_beach/universal062.jpg

http://i398.photobucket.com/albums/pp64/catrina_beach/universal0633.jpg

And because we were so impressed with how this place looked I had to take these pics lol

http://i398.photobucket.com/albums/pp64/catrina_beach/universal054.jpg

http://i398.photobucket.com/albums/pp64/catrina_beach/universal055.jpg

http://i398.photobucket.com/albums/pp64/catrina_beach/universal056.jpg

[Nicole786]

Does PBH allow requests on the reservation? I'd really like to be close to the dock and lobby so if they do what should I say? Thanks!

[bubba's mom]

Does PBH allow requests on the reservation? I'd really like to be close to the dock and lobby so if they do what should I say? Thanks!

You can't be close to the dock and the lobby. You need to pick one or the other.

If you want to be close to the boatdock, you want the West Wing.

I believe the lobby area is the Villa Wing.

You don't want the opposite side of the lagoon...which is East Wing ;)

[Nicole786]

If i book a bay view room does that guarantee a room that overlooks the water where the boat dock is?

[bubba's mom]

If i book a bay view room does that guarantee a room that overlooks the water where the boat dock is?

That would get you a view of the bay....not necessarily the side of the bay the boatdock is on. You have to request west wing to be near the boat dock. The east wing is the opposite side of the bay.

[CoachBagFanatic]

Hey There, Does anyone know if you are able to ship a package to the PBH. If so, what information do they require on the package? Also, is there a charge for them to receive a package? TIA

[macraven]

yes, you can ship a package to the hotel but there is a charge or should i say there was a charge at HRH.


i just read that disney does charges on packages sent to their resorts.

i have shipped to both places but was not charged the last time i did that.
did read charges started after my last trip.



dang, they got us coming and going........:laughing:

[TigerKat]

Subbing, I'm so excited we booked PBH just hours ago!!!!!:cool1:

[BurleyGirl]

You will love it there!! Our stay there was so wonderful--a highlight of our trip! It's a top-notch resort. Be sure to catch the tenors singing from the balcony one evening!

[TigerKat]

You will love it there!! Our stay there was so wonderful--a highlight of our trip! It's a top-notch resort. Be sure to catch the tenors singing from the balcony one evening!

Oh WOW, what other tips do you have to share?

[BurleyGirl]

Have lunch outside on the piazza one afternoon. It's such a glorious feeling to sit outside within that setting--we've been to Italy, and it brought back all those memories. And, it's a great break from touring Universal. We took the boat back for lunch one day and then went swimming and then headed back to Universal for the late afternoon and evening. Great way to spend the day.

Eat gelatto at the Gelateria (I don't think I spelled that correctly, and I'm being lazy and not looking it up:upsidedow ). The times that they are open are kind of odd, so check it out so you'll know.

Shop in the gift shops. I found a great bargain on a Brighton tray I'd had my eye on back home for over a year.

Enjoy the hot tubs--both of them. The quieter one (I'm referring to the two pool areas) is nice to be away from the crowd, but the bigger one is more fun.

Take the walk from Portofino to Hard Rock. It's a nice walk.

The singing tenors was about a 15 min show, and it was really good. Great to sit outside, soaking it all in, listening with all the lights twinkling, on this beautiful Italian piazza.

The breakfast at the restaurant (I don't remember the name--it's on the piazza downstairs--they have inside and outside seating) was phenomenal!!! A wonderful buffet--best breakfast of our entire trip.

A side note about the two-day Universal tickets--it means that you can go to either Universal or Islands of Adventure two days, not that you can go to both parks for two days (in other words, you can't "park hop" with it). We made this mistake of going to Universal one morning, and then going to Islands that afternoon, thinking that we would go back to Islands the next day, but we'd already used both days' entrance in one day. We could have gone back to Universal that same day, and then Islands the next day, but not both parks in one day. (I hope this makes sense). :confused3

We were fortunate to have club level, and it was a real treat. They are so very helpful and courteous there and the food was really good. But, if you don't have club level, you'll still feel like a million bucks in this resort. It's just so nice to be surrounded by such lovely surroundings.

It truly is a wonderful resort. Can't wait to go back.:flower3: I'm happy for you that you have it all in front of you--soak it all in and enjoypixiedust:

[TigerKat]

BurleyGirl - Thanks so much for all of the great tips! I'm even more excited about this part of our trip than the WDW part...:ssst:

I am confused about the 2 park thing...I pm'd you.

[damo]

Have lunch outside on the piazza one afternoon. It's such a glorious feeling to sit outside within that setting--we've been to Italy, and it brought back all those memories. And, it's a great break from touring Universal. We took the boat back for lunch one day and then went swimming and then headed back to Universal for the late afternoon and evening. Great way to spend the day.

Eat gelatto at the Gelateria (I don't think I spelled that correctly, and I'm being lazy and not looking it up:upsidedow ). The times that they are open are kind of odd, so check it out so you'll know.

Shop in the gift shops. I found a great bargain on a Brighton tray I'd had my eye on back home for over a year.

Enjoy the hot tubs--both of them. The quieter one (I'm referring to the two pool areas) is nice to be away from the crowd, but the bigger one is more fun.

Take the walk from Portofino to Hard Rock. It's a nice walk.

The singing tenors was about a 15 min show, and it was really good. Great to sit outside, soaking it all in, listening with all the lights twinkling, on this beautiful Italian piazza.

The breakfast at the restaurant (I don't remember the name--it's on the piazza downstairs--they have inside and outside seating) was phenomenal!!! A wonderful buffet--best breakfast of our entire trip.

A side note about the two-day Universal tickets--it means that you can go to either Universal or Islands of Adventure two days, not that you can go to both parks for two days (in other words, you can't "park hop" with it). We made this mistake of going to Universal one morning, and then going to Islands that afternoon, thinking that we would go back to Islands the next day, but we'd already used both days' entrance in one day. We could have gone back to Universal that same day, and then Islands the next day, but not both parks in one day. (I hope this makes sense). :confused3

We were fortunate to have club level, and it was a real treat. They are so very helpful and courteous there and the food was really good. But, if you don't have club level, you'll still feel like a million bucks in this resort. It's just so nice to be surrounded by such lovely surroundings.

It truly is a wonderful resort. Can't wait to go back.:flower3: I'm happy for you that you have it all in front of you--soak it all in and enjoypixiedust:

The two day tickets you purchase online are good for 7 consecutive days and are park hoppers.

[BurleyGirl]

I just went thru my trip folder so that I could tell exactly which tickets I am talking about. The tickets I purchased were thru Ticketmaster, and they said they were a "two day-two park pass." I'm sure there are different kinds of tickets available. My main reason for giving this piece of advice about the tickets is so others would be aware of this situation, make sure what kind of tickets they have before they go, and not have to experience a disappointment on their vacation. Know before you go.:thumbsup2 The Universal guest relations confirmed that the way my tickets worked were for entry into two parks, either on the same day or separate days; the bottom line was that it got you into two parks, not two days' worth of entry. Sorry to be less than helpful with my bits of advice--that wasn't my intention:)

[damo]

I just went thru my trip folder so that I could tell exactly which tickets I am talking about. The tickets I purchased were thru Ticketmaster, and they said they were a "two day-two park pass." I'm sure there are different kinds of tickets available. My main reason for giving this piece of advice about the tickets is so others would be aware of this situation, make sure what kind of tickets they have before they go, and not have to experience a disappointment on their vacation. Know before you go.:thumbsup2 The Universal guest relations confirmed that the way my tickets worked were for entry into two parks, either on the same day or separate days; the bottom line was that it got you into two parks, not two days' worth of entry. Sorry to be less than helpful with my bits of advice--that wasn't my intention:)

Good to know for people purchasing from Ticketmaster. I believe someone else posted that they had trouble with ticketmaster as well and eventually Guest Services changed their tickets for them.

If you purchase your tickets directly from Universal or AAA, you will avoid this problem. It is really too bad that ticketmaster is going to ruin it for other companies selling tickets.

[ATAfamily]

Just wondering if PBH has a place to purchase a quick breakfast (continental type) like the RPR does in their Orchid Lounge area. :scratchin

Thanks.

[TigerKat]

I just went thru my trip folder so that I could tell exactly which tickets I am talking about. The tickets I purchased were thru Ticketmaster, and they said they were a "two day-two park pass." I'm sure there are different kinds of tickets available. My main reason for giving this piece of advice about the tickets is so others would be aware of this situation, make sure what kind of tickets they have before they go, and not have to experience a disappointment on their vacation. Know before you go.:thumbsup2 The Universal guest relations confirmed that the way my tickets worked were for entry into two parks, either on the same day or separate days; the bottom line was that it got you into two parks, not two days' worth of entry. Sorry to be less than helpful with my bits of advice--that wasn't my intention:)

Thanks for all of your tips and advice, you were very helpful!:thumbsup2

[damo]

Just wondering if PBH has a place to purchase a quick breakfast (continental type) like the RPR does in their Orchid Lounge area. :scratchin

Thanks.


Yes, Gelateria Caffé Espresso has continental type items in the morning. It is located in the East Wing facing the bay and is accessed from outside.

[ATAfamily]

Yes, Gelateria Caffé Espresso has continental type items in the morning. It is located in the East Wing facing the bay and is accessed from outside.

Great! Thanks Damo!:thumbsup2

[Tink_Kel]

The singing tenors was about a 15 min show, and it was really good. Great to sit outside, soaking it all in, listening with all the lights twinkling, on this beautiful Italian piazza.

Is there anywhere you can enjoy a glass of wine while you are watching the show? Thanks!

[BurleyGirl]

We don't drink, so I don't notice those things, but there are two restaurants right there with outside seating (Trattoria del Porto and Mama Della's) and maybe even another one, and I looked them up on TripAdvisor.com and found that others had ordered wine, making it a wonderful way to enjoy it!
Enjoy your little slice of heaven!! Oh, I soooo want to go back!

[bubba's mom]

You can sit outside on the piazza at Thristy Fish.

[TigerKat]

You can sit outside on the piazza at Thristy Fish.

I can't wait to do just that.....:love:

[mtblujeans]

What transportation does everyone use from MCO to the resorts? :goodvibes

[macraven]

i use car service but this year, i might use the one that does a lot of transporting with the universal hotels.

if you book a package with them to include transportation, you will see their name there.

i believe if i listed it here, it would be ******** out.

[mtblujeans]

i use car service but this year, i might use the one that does a lot of transporting with the universal hotels.

if you book a package with them to include transportation, you will see their name there.

i believe if i listed it here, it would be ******** out.Oh, ok. I didn't realize they had transportation available with their packages. Clearly, I am not being very attentive. I'll take a look....:goodvibes

[TigerKat]

Oh, ok. I didn't realize they had transportation available with their packages. Clearly, I am not being very attentive. I'll take a look....:goodvibes

I must be in the same boat you're in, I booked my hotel and don't see anything about transportation?:confused:

[bubba's mom]

I tried to post this morning...too darn slow :mad:

I'm w/ macraven. She referred us to a car service that we had no problems with. We usually hire them (w/ grocery stop) to the parks and then walk over to the Holiday Inn to the Budget there and rent a car to finish our vacation (visit family). If we didn't go anywhere else, we'd have the car service roundtrip.

[damo]

I must be in the same boat you're in, I booked my hotel and don't see anything about transportation?:confused:

There are a few travel agencies that offer packages with transportation. The packages you get with Loews and Universal Orlando Vacations, do not offer transportation.

[La2kw]

Help!
Is there a laundry room at PBR? We've stayed before, but never did laundry before.
Thanks!

[rpbert1]

No Laundry room at PBH. You will have to go to HRH or RPR

[La2kw]

No Laundry room at PBH. You will have to go to HRH or RPR

Thanks for the info. Since we don't want to travel to another resort with our dirty clothes, we'll just pack enough to last us until we get to our DVC unit which comes with a washer/dryer. We just were hoping to pack a little lighter.

[jerseyboy99]

i use car service but this year, i might use the one that does a lot of transporting with the universal hotels.

if you book a package with them to include transportation, you will see their name there.

i believe if i listed it here, it would be ******** out.

macraven, what car services are you referencing? I only need transportation from MCO to PBH and back.

[BurleyGirl]

For our one-way service from MCO to PBH in 10/08, we used MH Transportation. It was $55, and they offered a grocery stop, but we did not take it. I would use them again. I don't know if I can post their website on here without getting in trouble, but if you PM me, I'll send you their link.

[MRS AR]

For our one-way service from MCO to PBH in 10/08, we used MH Transportation. It was $55, and they offered a grocery stop, but we did not take it. I would use them again. I don't know if I can post their website on here without getting in trouble, but if you PM me, I'll send you their link.

I am planning on using a transport from MCO on our upcoming May trip. PM me the name of the service you are talking about please. Also what was the type of car that picked you up? We have a party of 5 adults so we will need something like a suv/or van. Thanks for the info.

[Rileygirl]

Hi there

friends of mine have booked three nights at Portofino Bay this August. Lucky them!

I have a question -- they have booked a garden view room - can they ask to upgrade to concierge on check in? Would that be at a discounted rate? or would it be the same as if they paid for it in advance? I understand it would depend on availability, but as they are going only for three nights, there may be a chance-- I just wondered if it was a possibility. They are undecided as what to do.

Also, they dont have a loews first card - should I tell them to apply for one before there trip? Is there any benifit in doing that now, I understand they totally changed the whole structure for loews cards, and its not worth it for one time users.

TIA

[Rileygirl]

Ok, I went back and read most of this thread, and found out that in the past, people were able to upgrade onsite to concierge -- but the last post I coulld find concerning this was at least 8 months old- do they still do this?.

Has anyone had recent experience with this? What was the cost? My friends dont drink, so it would mostly be about getting a fast breakfast, and maybe some nighttime nibblies -- the rack rate cost difference is about 120 from the garden room to the concierge room -- and they dont think that would be worth it. However, I have seen reports on this thread of the cost to upgrade onsite was anywhere between 50- and 75 bucks -- I think they would go for it then. I am hoping some of you vets will take mercy and answer this question -- pretty pretty please :lovestruc

I made them get a loews card (sign up for the program) just in case that helps in any way -- it cant hurt I guess.

Also, if they upgrade to concierge, would it change the room type they would get? I dont think it will, but I am not sure on this point. Anyone know?

TIA

[damo]

Ok, I went back and read most of this thread, and found out that in the past, people were able to upgrade onsite to concierge -- but the last post I coulld find concerning this was at least 8 months old- do they still do this?.

Has anyone had recent experience with this? What was the cost? My friends dont drink, so it would mostly be about getting a fast breakfast, and maybe some nighttime nibblies -- the rack rate cost difference is about 120 from the garden room to the concierge room -- and they dont think that would be worth it. However, I have seen reports on this thread of the cost to upgrade onsite was anywhere between 50- and 75 bucks -- I think they would go for it then. I am hoping some of you vets will take mercy and answer this question -- pretty pretty please :lovestruc

I made them get a loews card (sign up for the program) just in case that helps in any way -- it cant hurt I guess.

Also, if they upgrade to concierge, would it change the room type they would get? I dont think it will, but I am not sure on this point. Anyone know?

TIA

You are right that it is usually somewhere between $50 and $75/night for the club service. Their room will not change since since the club room where they serve the food is just that, a room, that can be accessed by anyone, not a floor like it is at the Hard Rock or Royal Pacific and many other hotels.

[Rileygirl]

Thank you, Thank you Damo! I truly appreciate the reply!:thumbsup2

[jimpossible87]

Im on my way to The PBH Sept 29th and cant wait. Its only my 2nd time there. We stayed last year in a bay view room which was very nice but it was the dead last room in the hall of the west wing and you really had to look left to see the "bay" was kind of dissappointing. The hotel itself is one of the nicest Ive stayed at in Orlando. Anyway Im a Leows first member and one of the perks says u get an upgrade which we didnt but I wasnt sure if we were supposed to ask or not. Anyway this time Ill ask. I got a deluxe room for this trip and dont have a clue what I should ask for or if I should just be ok with what I get? WHat do you guys think is the right way to do that stuff when checking in? I always feel uncomfortable asking for things.

[bubba's mom]

What level You First are you w/ Loews?

If staying at PBH, you want the west wing to eliminate the long walk around the water to/from the boat.

[commdoc]

I agree, ask for the West Wing. We were on the 3rd floor of the villas. Short walk to the beach pool, restaurants and the boat.

[mtblujeans]

Im on my way to The PBH Sept 29th and cant wait. Its only my 2nd time there. We stayed last year in a bay view room which was very nice but it was the dead last room in the hall of the west wing and you really had to look left to see the "bay" was kind of dissappointing. The hotel itself is one of the nicest Ive stayed at in Orlando. Anyway Im a Leows first member and one of the perks says u get an upgrade which we didnt but I wasnt sure if we were supposed to ask or not. Anyway this time Ill ask. I got a deluxe room for this trip and dont have a clue what I should ask for or if I should just be ok with what I get? WHat do you guys think is the right way to do that stuff when checking in? I always feel uncomfortable asking for things.I'm curious as to what you find when you ask about the upgrade. I was hoping for an upgrade, too.

We don't even HAVE any Loews properties in our state so the only time I use the You First is when we go to Orlando....every few years. :headache:

ETA: Is there transportation from USO to WDW and back?

[jimpossible87]

It is very easy to get a towncar at the portofino to take you to disney or if you like they will call you a cab. As far as I know there isnt a free shuttle. It usually costs us about $35 for a cab each way and $50 for a town car

This is only my 3rd stay with the Youfirst program so Im still the lowest level til I comlpete this one I believe. I stayed at the Potofino last year and hard rock the 2 years before that but I didnt join until my 2nd trip to the hard rock. It did say that an upgrade was one of the perks "when available" but when i go thtis time of year the place is dead so I dont see why there wouldnt be one available. We had the villa pool to ourselves the whole week last year. We were in the west wing which I did like so Im going to try for that again but I never stayed in a deluxe yet so I dont know what to expect. Do you think an upgrade would put us in concierge level or should I ask to upgrade myself to that? I can never decide if it seems worth it. Are the rooms better located?

[bubba's mom]

They won't upgrade you to club level...you will have to pay extra for that. As for better rooms, I believe they are located by the elevators.

Being the lowest level of YF (member), you really don't "get" anything.

If you have completed at least 2 stays on your membership, then you are Blue level and get: free interent, fitness center, late checkout (if available) and upgrade (if available). At that level, you are upgraded from standard to deluxe...which is just a bigger room & most times comes with a pullout sofa/large chair.

As for the room upgrades, this is how it works:

Blue members receive a room upgrade, if available, upon arrival.

Gold members receive an upgrade to a premium room, if available, guaranteed at time of reservation.
Gold members can also enjoy a suite upgrade for only $50 per night, if available upon arrival.

Platinum members receive a premium upgrade, if available, guaranteed at time of reservation.
Platinum members also receive a suite upgrade, if available at time of reservation, at no additional cost.

All of the details are outlined at their site: http://www.loewshotels.com/en/YouFirst/Benefits.aspx

[jimpossible87]

They won't upgrade you to club level...you will have to pay extra for that. As for better rooms, I believe they are located by the elevators.

Being the lowest level of YF (member), you really don't "get" anything.

If you have completed at least 2 stays on your membership, then you are Blue level and get: free interent, fitness center, late checkout (if available) and upgrade (if available). At that level, you are upgraded from standard to deluxe...which is just a bigger room & most times comes with a pullout sofa/large chair.

As for the room upgrades, this is how it works:

Blue members receive a room upgrade, if available, upon arrival.

Gold members receive an upgrade to a premium room, if available, guaranteed at time of reservation.
Gold members can also enjoy a suite upgrade for only $50 per night, if available upon arrival.

Platinum members receive a premium upgrade, if available, guaranteed at time of reservation.
Platinum members also receive a suite upgrade, if available at time of reservation, at no additional cost.

All of the details are outlined at their site: http://www.loewshotels.com/en/YouFirst/Benefits.aspx

Thanks you know your stuff...so if Im a blue member and i booked a deluxe already I shouldnt even bother trying to get any upgrades?

[damo]

Thanks you know your stuff...so if Im a blue member and i booked a deluxe already I shouldnt even bother trying to get any upgrades?

Are you going at a busy time? It might work to just book a standard room and hope to get upgraded to a deluxe at check-in. It would save you a few bucks anyways if that is important.

[bubba's mom]

At PBH, a standard room booking is garden view...with the upgrade to bay view for Blue members.

For Gold members, you book the standard and are upgraded to the Deluxe room.

Typically, you couldn't book the bay view and get the upgrade to deluxe...but you could try.

There is a sticky on the Loews hotels program upgrades...but it's outdated since Loews changed the program last summer :(

[alady89]

We just booked a standard room, as gold members. However, we were transferred to Universal to make reservations.

Also, we were told there were no more welcoming gifts. My son will be sad as he always liked his cookies and milk.

Also, was told there was no $50 upgrade available for suites at check in? Even as gold members, this did not apply for Lowes Orlando resorts.

We did receive free upgrade to deluxe room.

Is there a thread anywhere about these changes?

Thanks!

[bubba's mom]

Also, we were told there were no more welcoming gifts. My son will be sad as he always liked his cookies and milk.

Also, was told there was no $50 upgrade available for suites at check in? Even as gold members, this did not apply for Lowes Orlando resorts.

We did receive free upgrade to deluxe room.

Is there a thread anywhere about these changes?

Thanks!

Correct...no more welcoming gifts. You get free internet now.

You got the correct upgrade to deluxe for a Gold member, however, IF there is a suite available at check-in, I do believe you can get it for the $50/nite extra.

The Loews website has the benefits listed on it.

http://www.loewshotels.com/en/YouFirst/Benefits.aspx

[damo]

Correct...no more welcoming gifts. You get free internet now.

You got the correct upgrade to deluxe for a Gold member, however, IF there is a suite available at check-in, I do believe you can get it for the $50/nite extra.

The Loews website has the benefits listed on it.

http://www.loewshotels.com/en/YouFirst/Benefits.aspx

We got a fruit basket when we were there end of August. Is that a new change? It is still listed on the website.

[FeeFeeWhite]

We got only Fruit and Water in DC and Orlando this year.

[psac]

We booked Club Level, is it still good to ask for West Wing when we check in to avoid the long walk? Or is club level limited to one area? Thanks!!!

[damo]

We booked Club Level, is it still good to ask for West Wing when we check in to avoid the long walk? Or is club level limited to one area? Thanks!!!

I think they generally put you in Villa or West Wing with club.

[andee515]

Does anyone have any pics or info on the Dr Seuss Kids suite?

Thanks

[Babyboo]

Does anyone have any pics or info on the Dr Seuss Kids suite?

Thanks

http://i268.photobucket.com/albums/jj30/mjsherriff/214.jpg

http://i268.photobucket.com/albums/jj30/mjsherriff/215.jpg

http://i268.photobucket.com/albums/jj30/mjsherriff/217.jpg

http://i268.photobucket.com/albums/jj30/mjsherriff/218.jpg

http://i268.photobucket.com/albums/jj30/mjsherriff/219.jpg

http://i268.photobucket.com/albums/jj30/mjsherriff/220.jpg

[andee515]

thank you so much for the pics!:banana:

When you stayed there were the bathtub and shower seperate?

Is there a sofa or large chair in the adult room?

[ready4mouse]

I think they generally put you in Villa or West Wing with club.

I'm hijacking this question!:rolleyes: I understand that the Club rooms are not necessarily on the same floor as the club room, but how far away might you possibly be? Should I request to be on the same floor?

Also, does anyone know how many club level rooms have balconies?

[Charger]

Hi,

First post - hoping you folks can help with a few questions about this hotel. The hotel looks lovely and just what we are looking for, but I have a few questions regarding it's location etc

My fiancee and I (from the UK) are looking to spend a week here in September for part of our honeymoon. We probably won't have a car.

- I see the I Trolley service stops fairly nearby. Is is easy enough for us to walk over to the nearest stop and use this service.

- Along with Universal we'd like to visit seaworld. Is there a complimentary shuttle service to this park? If so, whats it like?

- Is it walkable to prime outlets (it looks close on google map but that might be deceptive!).

Thanks

[rpbert1]

Hi,

First post - hoping you folks can help with a few questions about this hotel. The hotel looks lovely and just what we are looking for, but I have a few questions regarding it's location etc

My fiancee and I (from the UK) are looking to spend a week here in September for part of our honeymoon. We probably won't have a car.

- I see the I Trolley service stops fairly nearby. Is is easy enough for us to walk over to the nearest stop and use this service.

- Along with Universal we'd like to visit seaworld. Is there a complimentary shuttle service to this park? If so, whats it like?

- Is it walkable to prime outlets (it looks close on google map but that might be deceptive!).

Thanks

I Trolley, is not near by, you would have to get to I'Drive, which would be quite a walk , not to mention the roads you would have to cross. maybe a taxi to Wet & Wild on I'Drive and you could get the trolley from there.

There is a shuttle to Seaworld, but i have never used it, i think it goes in the morning around 9 to 10 o'clock, and returns around 5:30, you could always get a taxi back as it would not cost a lot.


Prime Outlets is not walkable, while it does not look to far ,it is quite a bit away.

PBH is a lovely resort which i am sure you will love.

[mtblujeans]

When we last stayed, they told us it was about a mile walk away. It looks much shorter on the maps they give out.

[crazy4dis]

We will be at PBH Jan 10-16 upgraded to a Portofino Suite. I called today to request a room near the boat and was told we have already been assigned to a 3rd floor suite. I was told the third floor is ground level but she couldn't tell me anything else.

Does anyone have any idea where that would be? Does this mean the room opens out to a patio area?

Has anyone been upgraded to Club Level?

Thanks

[macraven]

some of the ground level rooms have a patio.

[Charger]

If you stay at this hotel do you get free entrance to universal parks?

[macraven]

If you stay at this hotel do you get free entrance to universal parks?

you need to buy park tickets to enter the park.

there are some hotel promo packages that include tickets but it is much cheaper to book hotel and tickets separately.

[BurleyGirl]

Staying at one of the three Universal on-site hotels enables you "front of the line" access to the rides, meaning that you get to skip to the front of the line to get on the rides, which is a really cool perk.

[bubba's mom]

We will be at PBH Jan 10-16 upgraded to a Portofino Suite. I called today to request a room near the boat and was told we have already been assigned to a 3rd floor suite. I was told the third floor is ground level but she couldn't tell me anything else.

Does anyone have any idea where that would be? Does this mean the room opens out to a patio area?

Has anyone been upgraded to Club Level?

Thanks

Portofino Suites on the 3rd floor are NOT ground level. We stay in 3333 & 3335 every year and they are on the THIRD floor. We have to take the elevator to the 3rd floor.

Ground level is floor 1 and you don't need the elevator.

Also, I don't know that I'd expect to be upgraded to Club (you can try or pay extra for it) because you were already upgraded because of your honeymoon (I'm guessing?)

[GinaBean]

Staying at one of the three Universal on-site hotels enables you "front of the line" access to the rides, meaning that you get to skip to the front of the line to get on the rides, which is a really cool perk.

I wanted to clarify that you don't actually get to go the front of the line. You get to use the express line instead of the regular lines, and you get unlimited use. You will be in line with other hotel guests and people who bought an express pass for that day. When we went, we were thought it was "front of the line", but it wasn't.

[BurleyGirl]

"I wanted to clarify that you don't actually get to go the front of the line. You get to use the express line instead of the regular lines, and you get unlimited use. You will be in line with other hotel guests and people who bought an express pass for that day. When we went, we were thought it was "front of the line", but it wasn't."

Well said! Thanks!

[damo]

I wanted to clarify that you don't actually get to go the front of the line. You get to use the express line instead of the regular lines, and you get unlimited use. You will be in line with other hotel guests and people who bought an express pass for that day. When we went, we were thought it was "front of the line", but it wasn't.

That is exactly the reason why it is called "express pass" and not "front of the line" anymore. It just caused too much confusion. I don't think it has been advertised as "front of the line" for several years now but some people still refer to it as such. Old habits die hard.

[Poly-Anna]

Charger - we did use the shuttle to Seaworld 3 years ago and it was fine. It ran like Rpbert1 said with a drop off in the a.m. and return about 5 p.m. or so. By then usually we have seen all we needed to at Seaworld - except for the evening shows. Usually we never keep a rental car at PBR because we don't like to pay to park it. With all the restaurant options at Citiwalk, we never need to leave Universal. We do WDW in a separate trip so we concentrate on Universal and Seaworld only. Have fun!

[Poly-Anna]

Rpbert1 - Saw your pictures of the Don Cesar resort on another thread and loved them. Want to know what you thought of the resort and your room because I think we have the same type room booked for May. (I can't decide between Clearwater Beach or St. Pete Beach!). Any opinions welcome.

[rpbert1]

Rpbert1 - Saw your pictures of the Don Cesar resort on another thread and loved them. Want to know what you thought of the resort and your room because I think we have the same type room booked for May. (I can't decide between Clearwater Beach or St. Pete Beach!). Any opinions welcome.

Hi Poly-Anna,
We stayed last July for a week, had a free suite upgrade with my Youfirst, room was very nice, a lot of features in the hotel are i would imagine the original . Room was lovely ,large lounge with sofa bed for DD and we had the king bed in a separate bedroom, it was where the Bathroom was, and it was quite nice as well. Hotel was georgeous and would definetly recommend it to anyone. Was talking to the manager of the pool area, as they seemed to have a problem with the size of the area and pool loungers, we where usually down at the pool quite early, around 10am, and always plenty available, but sat and Sun was quite crowded. They let you put items on the loungers ,but apparently can only be for an hour, so you would need to be back by then or they could remove the items, but never saw anyone do this.
ate breakfast there and it was very good, as well as eating at the pool, never tried the maritania , they told me i would need long trousers and no t shirts, so said i would not be eating there, as i dont dress when on vacation.
Have booked for 4 days this July again, originally was 7 days , but DD wanted to stay at RPR longer

[Poly-Anna]

Thanks for your input, I greatly appreciate it. Also the fact that you are returning this summer says alot. We have reservations at the Don Cesar and also at the new Hyatt up in Clearwater, but I'm sure I can't go wrong with either. We're Loews First members too and are going over to PBR after our beach days. Can't wait for May! Thanks again and loved your pictures! Truly worth a thousand words. :thumbsup2

[loperella]

Hi everyone!

We're heading back to US/IOA in October for our 2nd time. We're leaning towards PBH this time and I've been like a sponge trying to soak this very informative thread in. Hopefully someone can let me know if I'm on the right track purty puleez.

If we stay club level do we get a DX room? Or do we book a DX room and add CL?

Basically we'd like the larger DX room with HUGE bathroom (from what I've read, lol) and wanting the chair/sofa that doubles as a twin bed. And of course, we'd like the perks of Club. Also, West Wing is "the way to go" if we want close to pool??? Plus, a balcony would be really nice, but I'm sure there're limits, right?

Hope what I'm asking makes some sort of sense & I'll keep reading in hopes of not confusing myself anymore (than I already am!) :upsidedow

[andee515]

I was curious to know if anyone knew if there is a large bathroom in the Seuss Kids Suite?
And is there a sofa in the room? We are staying there in March and I have had some people say there was and some say there aren't

any info would be appreciated

[Poly-Anna]

Ioperella - from the Universal Website:

"All rooms with Club Lounge access are the Deluxe Room category at 490 square feet." So if you just book Club, you get a deluxe room.

We stay club level and the rooms, especially the bathroom, are very comfortable. I love the bathroom with the shower on one end and the tub on the other - very spacious. We get a room with 2 queen beds and there is plenty of room for the 3 of us. For a regular room (not a suite) PBR is one of the best in Orlando. Our other favorite is the Yacht/Beach Club.

As for location, we never make requests for the club level rooms. It's all inside so no need to walk outside to get to the lounge. Nothing is very far from the rooms. We usually get a room that overlooks the Villa Pool.

Love PBR - can't wait for May! :woohoo:

[DaddyDon]

Do they allow pets at this resort?

[bubba's mom]

Do they allow pets at this resort?

Yes...Loews is pet friendly.

[tink7736]

Hello!
Does anyone know if you can request a balcony if you book club level? I know in the past when I've booked non-club, you cannot request a balcony when making a reservation, it's first come first serve. Also wondering if we're more apt to get a balcony by booking a 2 queen room as opposed to a king. Thanks!

[bubba's mom]

The chances of getting a balcony are slim. They are for the hospitality suites and such....

There are maybe a handful of rooms w/ balconies? And, they aren't regular rooms..

But hey....request and see what happens! You never know...

[tink7736]

Thanks Bubba's mom. We are booked club level with a deluxe room, so maybe we will get lucky!

[quinnc19]

Is there free transportation to and from? Thanks! Staying in May and can't wait! :goodvibes

[macraven]

if you booked a package for UO, you can do the add on for transportation.
the fee is reasonable.

[ols386]

If we want to be near the main building where the restaurants and shops are, which area/building should we request? Is the main pool near the main building?

[brettb]

I just looked at the floor plans for the both the standard and deluxe rooms.

The toilet, double sinks, and shower are all in the same room.

Seriously?!?

Please tell me there's nearby access to clean public restrooms. My wife does not want to be showering, drying her hair, putting on makeup, or brushing her teeth in the same room while I do my morning business. Or even shortly after the fact. The Polynesian has a similar situation and I'm thinking of changing that reservation because of it....

[bubba's mom]

I just looked at the floor plans for the both the standard and deluxe rooms.

The toilet, double sinks, and shower are all in the same room.

Seriously?!?

Please tell me there's nearby access to clean public restrooms. My wife does not want to be showering, drying her hair, putting on makeup, or brushing her teeth in the same room while I do my morning business. Or even shortly after the fact. The Polynesian has a similar situation and I'm thinking of changing that reservation because of it....

Yes...it's a real bathroom with sinks, tub/shower and hopper all in the same room. The only public restrooms (aside from the pool area) are in the lobby (which are nice too).

Might I suggest travel Lysol like we do? ;) ...OR the RPR or HRH? They have sink outside the bathroom (containing hopper and shower/tub).

[bubba's mom]

If we want to be near the main building where the restaurants and shops are, which area/building should we request? Is the main pool near the main building?

The East Wing is the opposite side of the lagoon.

The West Wing is the side where the boat docks.

The Villa Wing is between the two.

Mama Dellas, Sal's are in the Villa Wing....BICE is the West Wing.

There is a pool on the East Wing and two pools between the West and Villa wing. I would have to say you can't go wrong w/ West or Villa wing. The shops, restaurants and pools (except East Wing pool) are all very close together...nothing is a far walk really...unless you are in the East Wing.

[joemo]

Off in 17 days, 10 nights at POFQ and 4 nights at PB. Never stayed there before and really excited!

I love all things Italian and having been lucky enough to visit the country twice just can't wait to stay here!

Have booked a bay view room and plan to eat at Mama Della's.

Is there anything we should do or anything experts can recomend? Don't want to miss anything.

Grazie molto!

[joemo]

Anyone??

[bubba's mom]

What are you looking to not miss?

Anything at the hotel? :confused3

There really isn't anything "don't miss" at the hotel...it's at the parks....

[Grace&Carolinesmom]

I would definitely not miss a pizza from Sal's. Great pizza:thumbsup2

[JessicaR]

Off in 17 days, 10 nights at POFQ and 4 nights at PB. Never stayed there before and really excited!

I love all things Italian and having been lucky enough to visit the country twice just can't wait to stay here!

Have booked a bay view room and plan to eat at Mama Della's.

Is there anything we should do or anything experts can recomend? Don't want to miss anything.

Grazie molto!

Portofino is my favorite.

You already have Mama Della on the list and that is definitely a dont miss. Request Joe to be your waiter, he is awesome. Sal's for a slice or a panini is great too you can even have it sent to your room. The ice cream place thats attached, The Gelateria Caffé is excellent. My kids love the gelato and I love the cappuccinos. In the AM if you dont want a full breakfast you can always grab some breakfast items there as well.

My kids love to throw coins in the fountain in the lobby. I like to shop in the gift shop off the lobby.:rotfl:

In the evening be sure to take the boat ride from citywalk back to Portofino, its beautiful.:love: Also when you get back have a cocktail at The Thirsty Fish and sit on the Piazza. Take pictures on the Vespas.

Be sure to visit the Art Gallery next to Sal's. They have some amazing and very interesting pieces. I have been collecting Frogs from the Frogman from this gallery for years.:thumbsup2
Visit the Villa pool and jump in the cold plunge pool and then the big pool - my kids seem to love to do that.:laughing: After, relax in the hot-tub that at the villa pool its usually empty.

Grab lunch at the beach pool one afternoon. Maybe rent a Cabana. We like to get a cabana at Hard Rock though. The Beach Pool slide is lots of fun and there is a hot tub hidden up behind the rocks.

Take in all the trompe l'oeil on each of the buildings - very cool and I still love looking at it 10 years later.

We enjoy having a full breakfast or the buffet from Trattoria del Porto outside on The Piazza at least one morning during the trip. The food is great and the service is excellent.

Usually at dusk dont miss Musica della Notte. The schedule changes so ask at the desk. When we were there is took place each evening. I found this description on their site.

Come and experience our daily show "Musica della Notte" (Music of the Night)! Each night at sunset Loews Portofino Bay Hotel's Harbor Piazza will come alive with a musical celebration that captures the romance and charm of Italy and the allure of Mediterranean hospitality.

Musica della Notte showcases a unique blend of classic opera, romantic and festive music, along with 'popera' favorites - the wildly popular musical style that bridges the gap between pop and opera. Three themed shows will be offered on a rotating basis Romantico Night, Classico Night, and Italian Festival Night.

Check out a Dive-In movie, usually at the beach pool one or two nights a week.

Divertiti!
Have a great vacation! Hope you enjoy Portofino as much as we do. :)
Ciao

[bubba's mom]

While these ARE all very nice things, I (personally) wouldn't consider them "don't miss". :confused3

idk...maybe it's me. The resort is nice and all, and there are plenty of things to see/eat/do, but I (again, just me), don't see how any of them are a "don't miss"?

:confused3

That said...no doubt you'll enjoy the PBH. Have a good time.

[JessicaR]

While these ARE all very nice things, I (personally) wouldn't consider them "don't miss". :confused3

idk...maybe it's me. The resort is nice and all, and there are plenty of things to see/eat/do, but I (again, just me), don't see how any of them are a "don't miss"?

:confused3

That said...no doubt you'll enjoy the PBH. Have a good time.



That OK that you dont - its my dont miss list not yours.:)

*Edited*Thinking that sounded snotty. Wasnt meant to. Just wanted to share MY thoughts with the person that was asking.

[bubba's mom]

That OK that you dont - its my dont miss list not yours.:)

*Edited*Thinking that sounded snotty. Wasnt meant to. Just wanted to share MY thoughts with the person that was asking.

Since you added " :) ", I didn't take it snotty. ;)

[keishashadow]

how'd i miss the art gallery? must check it out, we tend to skip exploring the resorts, im slowing breaking away from park-commandoism

[JessicaR]

how'd i miss the art gallery? must check it out, we tend to skip exploring the resorts, im slowing breaking away from park-commandoism

Yeah I hear you. After so many visits I take more time exploring the out of the way stuff. Here is a link - needs some updating but gives a good idea of what they offer.

http://portofinogalleria.com/contact.html

[keishashadow]

Yeah I hear you. After so many visits I take more time exploring the out of the way stuff. Here is a link - needs some updating but gives a good idea of what they offer.

http://portofinogalleria.com/contact.html
thanx:thumbsup2

[joemo]

Portofino is my favorite.

You already have Mama Della on the list and that is definitely a dont miss. Request Joe to be your waiter, he is awesome. Sal's for a slice or a panini is great too you can even have it sent to your room. The ice cream place thats attached, The Gelateria Caffé is excellent. My kids love the gelato and I love the cappuccinos. In the AM if you dont want a full breakfast you can always grab some breakfast items there as well.

My kids love to throw coins in the fountain in the lobby. I like to shop in the gift shop off the lobby.:rotfl:

In the evening be sure to take the boat ride from citywalk back to Portofino, its beautiful.:love: Also when you get back have a cocktail at The Thirsty Fish and sit on the Piazza. Take pictures on the Vespas.

Be sure to visit the Art Gallery next to Sal's. They have some amazing and very interesting pieces. I have been collecting Frogs from the Frogman from this gallery for years.:thumbsup2
Visit the Villa pool and jump in the cold plunge pool and then the big pool - my kids seem to love to do that.:laughing: After, relax in the hot-tub that at the villa pool its usually empty.

Grab lunch at the beach pool one afternoon. Maybe rent a Cabana. We like to get a cabana at Hard Rock though. The Beach Pool slide is lots of fun and there is a hot tub hidden up behind the rocks.

Take in all the trompe l'oeil on each of the buildings - very cool and I still love looking at it 10 years later.

We enjoy having a full breakfast or the buffet from Trattoria del Porto outside on The Piazza at least one morning during the trip. The food is great and the service is excellent.

Usually at dusk dont miss Musica della Notte. The schedule changes so ask at the desk. When we were there is took place each evening. I found this description on their site.

Come and experience our daily show "Musica della Notte" (Music of the Night)! Each night at sunset Loews Portofino Bay Hotel's Harbor Piazza will come alive with a musical celebration that captures the romance and charm of Italy and the allure of Mediterranean hospitality.

Musica della Notte showcases a unique blend of classic opera, romantic and festive music, along with 'popera' favorites - the wildly popular musical style that bridges the gap between pop and opera. Three themed shows will be offered on a rotating basis Romantico Night, Classico Night, and Italian Festival Night.

Check out a Dive-In movie, usually at the beach pool one or two nights a week.

Divertiti!
Have a great vacation! Hope you enjoy Portofino as much as we do. :)
Ciao

Wow thanks, thats exactly what I was looking for!

By the way bubba's mom, I do understand that its a hotel not a themepark!:rolleyes::rolleyes:

[keishashadow]

Wow thanks, thats exactly what I was looking for!

By the way bubba's mom, I do understand that its a hotel not a themepark!:rolleyes::rolleyes:

but it is so well-themed:) im trying to slow down & smell the roses next trip, since I identify with what barb stated. imo one you visit a hotel several times you can easily get somewhat complacent and for many a nice resort attached to a themepark is icing on the cake vs the focus of their vacation.

[bubba's mom]

Wow thanks, thats exactly what I was looking for!

By the way bubba's mom, I do understand that its a hotel not a themepark!:rolleyes::rolleyes:

It's a beautiful hotel, i just hope you aren't disappointed because it is only that...after saying you stayed in Italy.

Have a good time :wave2:

[bubba's mom]

but it is so well-themed:) im trying to slow down & smell the roses next trip, since I identify with what barb stated. imo one you visit a hotel several times you can easily get somewhat complacent and for many a nice resort attached to a themepark is icing on the cake vs the focus of their vacation.

Once AGAIN...posting same time as me :rolleyes:

Exactly. I feel like I've seen all I need to at PBH. Ate at MD's once. That was enough. yeah, pools are nice, but unless Bubba wants to go, we don't go out of our way to it. Like the eatin' places there too....

It's all different strokes for different folks....

Out of the 3, it is our fave resort tho. :flower3:

[joemo]

It's a beautiful hotel, i just hope you aren't disappointed because it is only that...after saying you stayed in Italy.

Have a good time :wave2:

Thanks, I'm sure we will. In the hotel we tend to just go from the room to the pool to the bar and just miss all the nice little touchs and details.

Italy's great, but I'm certainly not expecting to get my bottom pinched in Orlando like I did (repeatedly) in Rome, still I can but dream.....:woohoo:

[ADP]

Hey Gang...On the morning of March 24th I booked a reservation at PHB with an AP rate For June 18th - 21st. Of course, the next day we all learned the grand opening of WWoHP will take place on June 18th. Well, I just checked the Universal resort hotel availability today. It seems many of the room categories are gone...Club level rooms are limited for AP rates. I found that interesting. That weekend will be crazy around the resorts, parks, and even City Walk.

I'm glad I booked when I did.

[DecaturDad]

Portofino is my favorite.

You already have Mama Della on the list and that is definitely a dont miss. Request Joe to be your waiter, he is awesome. Sal's for a slice or a panini is great too you can even have it sent to your room. The ice cream place thats attached, The Gelateria Caffé is excellent. My kids love the gelato and I love the cappuccinos. In the AM if you dont want a full breakfast you can always grab some breakfast items there as well.

My kids love to throw coins in the fountain in the lobby. I like to shop in the gift shop off the lobby.:rotfl:

In the evening be sure to take the boat ride from citywalk back to Portofino, its beautiful.:love: Also when you get back have a cocktail at The Thirsty Fish and sit on the Piazza. Take pictures on the Vespas.

Be sure to visit the Art Gallery next to Sal's. They have some amazing and very interesting pieces. I have been collecting Frogs from the Frogman from this gallery for years.:thumbsup2
Visit the Villa pool and jump in the cold plunge pool and then the big pool - my kids seem to love to do that.:laughing: After, relax in the hot-tub that at the villa pool its usually empty.

Grab lunch at the beach pool one afternoon. Maybe rent a Cabana. We like to get a cabana at Hard Rock though. The Beach Pool slide is lots of fun and there is a hot tub hidden up behind the rocks.

Take in all the trompe l'oeil on each of the buildings - very cool and I still love looking at it 10 years later.

We enjoy having a full breakfast or the buffet from Trattoria del Porto outside on The Piazza at least one morning during the trip. The food is great and the service is excellent.

Usually at dusk dont miss Musica della Notte. The schedule changes so ask at the desk. When we were there is took place each evening. I found this description on their site.

Come and experience our daily show "Musica della Notte" (Music of the Night)! Each night at sunset Loews Portofino Bay Hotel's Harbor Piazza will come alive with a musical celebration that captures the romance and charm of Italy and the allure of Mediterranean hospitality.

Musica della Notte showcases a unique blend of classic opera, romantic and festive music, along with 'popera' favorites - the wildly popular musical style that bridges the gap between pop and opera. Three themed shows will be offered on a rotating basis Romantico Night, Classico Night, and Italian Festival Night.

Check out a Dive-In movie, usually at the beach pool one or two nights a week.

Divertiti!
Have a great vacation! Hope you enjoy Portofino as much as we do. :)
Ciao

Thanks! One reason we are staying at PBH is to be able to take the time to relax. If I was just planning to get up early and spend all day at the parks, I don't think I would be staying at PBH.

[bubba's mom]

Hey Gang...On the morning of March 24th I booked a reservation at PHB with an AP rate For June 18th - 21st. Of course, the next day we all learned the grand opening of WWoHP will take place on June 18th. Well, I just checked the Universal resort hotel availability today. It seems many of the room categories are gone...Club level rooms are limited for AP rates. I found that interesting. That weekend will be crazy around the resorts, parks, and even City Walk.

I'm glad I booked when I did.

I'm guessing everyone else in the world got wind of the Grand Opening date and decided to book.

See? It pays off to be a DISer ;)

[mom2aandj]

We just booked the Dr. Seuss kids' suite and I'm wondering if those are located in one particular wing, or are they placed throughout the hotel?

[andee515]

We stayed at Portofino Mar 16 - 21. Just wanted to add my 2 cents. We reserved and prepaid a Dr Suess kids suite, when we got there, surprise, none were available. This really pe'od me. I understand them overbooking regular reservations, but since this was completely paid for months in advance, they had nothing to gain by overbooking excepy making me mad......really disappointing. They put us in 2 deluxe adjoining rooms, so supposedly we had bigger rooms, larger bathrooms and more bed space. To "make up" for the switch they gave my children three small sr suess dolls and mini doodle pads and comped us a fridge for the stay. Bell services and houskeepers were amazing. front desk and concierge not overly bright. ROOMS: nice fluffly beds, large bathtubs and showers. Pool was awsome, lifeguards great. Boat to universal, very short wait, peaceful (compared with Disney monorails and busses) FOTL was awesome. although in general Universal didn't excite as that much. FOTL for restaurants is completely useless by the way, same wait either way. If you have any ? let me know

[JessicaR]

We stayed at Portofino Mar 16 - 21. Just wanted to add my 2 cents. We reserved and prepaid a Dr Suess kids suite, when we got there, surprise, none were available. This really pe'od me. I understand them overbooking regular reservations, but since this was completely paid for months in advance, they had nothing to gain by overbooking excepy making me mad......really disappointing. They put us in 2 deluxe adjoining rooms, so supposedly we had bigger rooms, larger bathrooms and more bed space. To "make up" for the switch they gave my children three small sr suess dolls and mini doodle pads and comped us a fridge for the stay. Bell services and houskeepers were amazing. front desk and concierge not overly bright. ROOMS: nice fluffly beds, large bathtubs and showers. Pool was awsome, lifeguards great. Boat to universal, very short wait, peaceful (compared with Disney monorails and busses) FOTL was awesome. although in general Universal didn't excite as that much. FOTL for restaurants is completely useless by the way, same wait either way. If you have any ? let me know

That's a shame. I would have been upset if that happened to me too. The 2 deluxe rooms do have more space (about 400 sq ft) and an extra bathroom. Nice rooms actually but not the themed kids suite you were excited about. It isn't too late to write a letter to the manager to express your thoughts.

[JessicaR]

We just booked the Dr. Seuss kids' suite and I'm wondering if those are located in one particular wing, or are they placed throughout the hotel?

I believe there are 18 Kids Suites located in The East and West Wing as well as the Villa area. I'm not sure if they are all themed as Suess.

[Skuba2]

We have had the kids suite three times in a row and I think the novelty wore off really quick. I hated having the bathroom in our room. With 3 kids it was a little annoying. To be honest, my kids would have loved the little gifts they were given.

We also booked for the Harry Potter weekend grand opening. We booked a few months ago based solely on my kids' school ending on the 16th. I am not looking forward to the crowds. We were hoping that the opening would be in spring and then the crowds would be dead by June. Ugh!!! We have a Portofino Suite I think. Hopefully it will all work out. It will be a very stressful trip just wondering if the rental car will be there, if the room will be there and if we end up getting there.

DG

[bubba's mom]

We have had the kids suite three times in a row and I think the novelty wore off really quick. I hated having the bathroom in our room. With 3 kids it was a little annoying. To be honest, my kids would have loved the little gifts they were given.

We also booked for the Harry Potter weekend grand opening. We booked a few months ago based solely on my kids' school ending on the 16th. I am not looking forward to the crowds. We were hoping that the opening would be in spring and then the crowds would be dead by June. Ugh!!! We have a Portofino Suite I think. Hopefully it will all work out. It will be a very stressful trip just wondering if the rental car will be there, if the room will be there and if we end up getting there.

DG

It won't be dead...but you at least have your room key for EP. :thumbsup2

Oh...and you'll be happy having 2 bathrooms w/ the Portofino Suite :teeth: