HARD ROCK HOTEL information

[cuddles]

No I am far from trying to make excuses for not staying there, I am just in tune with extra charges that I don't want, I have been burnt before so now I am extra careful and watch everything. I have to be, I am not rich and I am saving almost every penny for this vacation and I don't want to get to go on vacation, go to use my credit card and have it declined for reasons unknown.

That being said I am quite happy with the results after having spent the day corresponding with a lovely lady in accounting who explained to me how the holds worked and she explained to me that I could use those funds held for purchases in the park etc instead of using cash and also if I wanted I could refuse the holds at check-in and just won't have charge to room privileges in the park. I am quite pleased how prompt Universal got back to me and made me feel much more confident about staying there.

As for the poster before me who says it looks like I am making excuses? This is a forum for people to share their experiences negative or positive and maybe someone else might be in my position at check-in and be surprised by the extra chargeor may have more than the allotted amount put on their credit card for a deposit as in my case. Fortunately my negative turned into a positive.

[Debs Hill]

Please could anyone tell me what they have had as offerings in the club lounge for breakfast and evenings? Any photos? Were you impressed?!
Debsx;)

[JessicaR]

Please could anyone tell me what they have had as offerings in the club lounge for breakfast and evenings? Any photos? Were you impressed?!
Debsx;)

CL at HRH breakfast - bagels, butter. cream cheese. honey buns, cookies, cereal, milk. Coffee, juices.Hot cocoa. Honestly HR CL least impressive of the three. And yet, most impressive of my teens. :)

In the evening they were big on veggies with dips and cheese and crackers. One other item like a mexican thing. It was all OK cause we enjoyed our atmosphere. Howvere honestly, PBH and RPH blows the offerings away. :)

[Debs Hill]

Thanks Jessica. Did they have any snacks during the day, or things you could substitute for a light meal/desserts?
Debsx:goodvibes

[JessicaR]

Thanks Jessica. Did they have any snacks during the day, or things you could substitute for a light meal/desserts?
Debsx:goodvibes

They had water, soda and bags of chips, pretzels. Desserts as far as I recall were just cookies and maybe brownie like items. Honestly HRH offered the least amount of CL amenities compared to RPR and PBH.

[SmallWorld71]

CL at HRH breakfast - bagels, butter. cream cheese. honey buns, cookies, cereal, milk. Coffee, juices.Hot cocoa. Honestly HR CL least impressive of the three. And yet, most impressive of my teens. :)

In the evening they were big on veggies with dips and cheese and crackers. One other item like a mexican thing. It was all OK cause we enjoyed our atmosphere. Howvere honestly, PBH and RPH blows the offerings away. :)

I agree with Jessica about the offerings. Just wanted to add oatmeal, toast and plain croissants to the breakfast menu.

There was also fresh fruit (usually melon and pineapple) each evening along with the veggies and cheese and crackers. There were also two hot and one cold appy in addition each evening. Things like mini meatballs, eggplant, chicken wings, mini corn dogs, Texas caviar, coleslaw and the like. Nothing fancy. Beer and Wine are also offered in the evening.

[nezy]

We are planning to go to the WDW/Univ area in FEb. I have heard the great things about staying on Univ property to get the "skip the line" advantage. Other than staying at the Univ prop hotels is there another way to get a "fastpass"? The room rate we got was $300 to $339 for the time we are going. We would only stay a night or 2 as we have a time share for the rest of the trip. Therer are 6 of us-so 2 rooms. The only reason we would stay on prop is for the advantage of line priority aspecially for the Harry Potter attraction.

My question is that worth it? and is there another option?

Thanks.

[SmallWorld71]

We are planning to go to the WDW/Univ area in FEb. I have heard the great things about staying on Univ property to get the "skip the line" advantage. Other than staying at the Univ prop hotels is there another way to get a "fastpass"? The room rate we got was $300 to $339 for the time we are going. We would only stay a night or 2 as we have a time share for the rest of the trip. Therer are 6 of us-so 2 rooms. The only reason we would stay on prop is for the advantage of line priority aspecially for the Harry Potter attraction.

My question is that worth it? and is there another option?

Thanks.

You can buy a Universal Express pass. I am not sure of the price as it varies throughout the year. This would give you front of the line access. The BIG difference (to the best of my knowledge) is that it is only good for one time on each ride as opposed to the unlimited front of the line access that you get by staying on property.
Also, just so you know, there is no front of the line access for Harry Potter and the Forbidden Journey (just the coasters in WWOHP). Your best bet on Forbidden Journey is single rider which is open to anyone. Although, I do recommend going through the regular line once to see the details inside of the castle.
My Disney experience tells me that Feb. is pretty quiet with the exception of President's Week which next year is Feb. 19-27. If that is the week you are going, it may be worth the extra $ to stay onsite.

[Meredith]

First - if you are spoiled and already know about on-site FOTL passes, go for it. Otherwise, if you go in the off season, you probably will just get a glimpes of the peope who always get on b4 you and wonder why?? lol Second, HRH club was most definitely least impressive of HRH and RPR. RPR ROCKED!!! The room is HUGE! Seats always available, tables always clean, TONS of food, never had to wait for them to replenish.

RPR is BEAUTIFUL, HRH is AMAZING.. everyone please remember... these are both 4-4.5 star hotels. Those are not Disney or Universal ratings, those are global ratings. These are both amazing hotels.. park perks aside, I'd stay at either anytime!!

[ttree]

does the club lounge have outside patio? would like to smoke with morning coffee or eve beer/wine?

[SmallWorld71]

does the club lounge have outside patio? would like to smoke with morning coffee or eve beer/wine?

No, it doesn't.

[ttree]

not what i wanted to hear but thanks for the response.

[seadd67]

we where there back in July and love our stay. We where looking into staying in the CL our next trip in Oct of 2011. Thats not the kind of news i was hopeing for, i had herd good things about HRH CL, compare to say Disneys Delx resorts CL?. Is this a recent devlopment?

[Suestolar]

I just got back from spending 6 nights at Hard Rock Club Level. We had a blast. We spent the mornings at the park, had a big lunch at Citywalk or the Kitchen and then spent the afternoon at the pool. 5-7 we would go get the apps which would fill us up since we had a large lunch and then returned later for cookies and milk. Club Level was smaller than Royal Pacific but if it was crowded we just brought the items back to the room.

[seadd67]

I just got back from spending 6 nights at Hard Rock Club Level. We had a blast. We spent the mornings at the park, had a big lunch at Citywalk or the Kitchen and then spent the afternoon at the pool. 5-7 we would go get the apps which would fill us up since we had a large lunch and then returned later for cookies and milk. Club Level was smaller than Royal Pacific but if it was crowded we just brought the items back to the room.


you think the club level was worth it?

[kimkarli]

Has anyone ever gotten upgraded to club level with All Access Pass?

[Suestolar]

My rate was $215/night. I thought Club was worth it.
Last morning we at breakfast at the Kitchen since my husband wanted bacon and eggs. Much cheaper to grab breakfast at the club lounge.

[JessicaR]

My kids love HRH CL - will be there next week and so excited!:thumbsup2

[eculmone]

What is an All Access Pass? Do you mean Annual Pass? My interest is peaked? How do I get an all access pass?:lovestruc

[eculmone]

Yes, I agree with sharky. You only pay if it's used incidentals. Also, a deposit is just that, a deposit. It goes towards the total cost in the end anyway??? Geese that got me nervous for a sec. Thanks for clearing that up for everyone sharky :flower3:

[eculmone]

I'm looking for HRH info as this will be our first stay at this hotel. I'm hearing about All Access Passes and that the path is closed? When I try to find out info I'm directed to the begining of the thread but it's really old. The info is from 2002 and do I need to read all 700 and some odd posts? Is there a more current thread somewhere?

We got one of the last two queen beds for March 12th. RP didn't have any, so we jumped on this one. $295 a night :confused3 ouch. I guess it's that old real estate saying 'location, location, location'? And 'the early birds got the worm' I guess :rotfl: oh well. We are coming Dear Harry :laughing:

Anyhow, was looking to upgrade to club level but not sure if it's worth it or even available. We love Crouissant moon (sp)? And momma needs to watch her midsection... lately it has a mind all it's own:mad:

Any assistance is much appreciated. Oh yeah and how are washroom facilities? Totally enclosed or like RP one can brush teeth while other showers etc.? Thanks all :worship:

[damo]

I'm looking for HRH info as this will be our first stay at this hotel. I'm hearing about All Access Passes and that the path is closed? When I try to find out info I'm directed to the begining of the thread but it's really old. The info is from 2002 and do I need to read all 700 and some odd posts? Is there a more current thread somewhere?

We got one of the last two queen beds for March 12th. RP didn't have any, so we jumped on this one. $295 a night :confused3 ouch. I guess it's that old real estate saying 'location, location, location'? And 'the early birds got the worm' I guess :rotfl: oh well. We are coming Dear Harry :laughing:

Anyhow, was looking to upgrade to club level but not sure if it's worth it or even available. We love Crouissant moon (sp)? And momma needs to watch her midsection... lately it has a mind all it's own:mad:

Any assistance is much appreciated. Oh yeah and how are washroom facilities? Totally enclosed or like RP one can brush teeth while other showers etc.? Thanks all :worship:

The washroom are like RPR with the sink outside the toilet/shower area. Club level is available and worth it if you have a large family. Not sure which path you are talking about being closed. The normal walking path is open. You can get to it by going through the pool area or out towards the boat dock.

[eculmone]

I love this site. :banana: I turned on my computer and all these e-mails came in and viola, all my questions answered. Thank you again Damo :lovestruc I'm starting to get excited. Club level I'm not sure is for us. We are mid 40's and it's time to watch our weight... alas... life ;) Anyhow, two dieters and a tween dd who only eats pasta and chicken fingers (very boring) But was curious as to what they offer etc. I'm like the kid in the candy store. :)

Anyhow, last question if anyone out there can assist. What is All Access Pass?

ok, I lied, probably not my last question, but for now at least :love:

[SharkyGoddess]

What is an All Access Pass? Do you mean Annual Pass? My interest is peaked? How do I get an all access pass?:lovestruc

You pay a one time $25 for the all access pass, however, I would caution you to read my trip report before wasting that money ;)

[kimgof]

Our first stay at HRH will be this August. :cool1: We are only staying one night so we can get the FOTLP for the rides and enter Harry"s Park early. I only have a few of questions for those that has stayed here before.
Do you have to pay to park at the hotel? (thought I read that somewhere)
How long is the walk to the parks- we are only going to IOA .
If we drive to the parks , do we have to pay to park there?
Everyone talks about City Walk- ok don't laugh at me - what is it?
What is an All Access Pass?
How many hours do you think it would take to go through IOA? we are checking into our WDW resort that day.
Thanks in advance ! :)

[damo]

Our first stay at HRH will be this August. :cool1: We are only staying one night so we can get the FOTLP for the rides and enter Harry"s Park early. I only have a few of questions for those that has stayed here before.
Do you have to pay to park at the hotel? (thought I read that somewhere)
How long is the walk to the parks- we are only going to IOA .
If we drive to the parks , do we have to pay to park there?
Everyone talks about City Walk- ok don't laugh at me - what is it?
What is an All Access Pass?
How many hours do you think it would take to go through IOA? we are checking into our WDW resort that day.
Thanks in advance ! :)

It is $15 for normal parking at the hotel. The walk is under 10 minutes from HRH to IOA. You don't want to drive to the parks if you are staying at the hotel. It is unnecessary. City Walk is a collection of stores, restaurants and nightclubs/bars. It is the space that you have to walk through to get to the parks. It should take you 6-8 hours to go through IOA doing all rides and attractions if you are staying onsite.

[kimgof]

Thanks damo! :thumbsup2 I was just going to book the room and base ticket online and when I do that it comes up that the ticket and FOTLP are for Augutst 24th. We are checking in on the 24th and out on the 25th. However, we wanted to go to the park on the 25th. We will be driving down and want to relax at the the hotel on the 24th. If we do that, can we use the tickets and FOTLP on the day we check out? Why does it list it as the 24th? Thanks again!:)

[nezy]

You pay a one time $25 for the all access pass, however, I would caution you to read my trip report before wasting that money ;)

Could you post a link to your trip report?
Thanks

[Twinkbelle]

Hoping that some of you could help me here, had a fantastic trip staying for just the one night back in June as I was visiting around the time that WWOHP openned staying at the HRH practically paid for itself in terms of the amount of time that we saved in not having to stand in line to get into the area!

We're going back in Dec this year, and I'm thinking that it would be worth staying here again however, I can't find any room rates cheaper then $264 for 3 people for one night! I know it includes your FOTL access but that seems a lot to me for such a short time.

From past memory do they usually do offers for Dec? Or will I just have to pay up if I want to enjoy the perks!

[damo]

Hoping that some of you could help me here, had a fantastic trip staying for just the one night back in June as I was visiting around the time that WWOHP openned staying at the HRH practically paid for itself in terms of the amount of time that we saved in not having to stand in line to get into the area!

We're going back in Dec this year, and I'm thinking that it would be worth staying here again however, I can't find any room rates cheaper then $264 for 3 people for one night! I know it includes your FOTL access but that seems a lot to me for such a short time.

From past memory do they usually do offers for Dec? Or will I just have to pay up if I want to enjoy the perks!

If you are going in early December there will be some great deals coming up. If you are going at Christmas time, there won't be any deals. It is crazy busy at Christmas.

[seadd67]

We are going in Sept,the end of sept for Horror nights:cool1:. When we where there last July we did not spend any time at the resort,speacily the pool. :sad2:. We where up and to the park and back to sleep. This time really want to spend some qualty time at the resort. I seen those canbbans set up near the pool,are they worth it to rent?,even for a short time?. The Palms restraunt, the food worth the price.

[wish_upon_a_star35]

Well I am just too excited!! I just booked our Universal mini vacation. We are leaving on Feb 14 and returning on Feb 17!! Going to do 2 days at the parks and we are staying at HRH!!!

We went to Universal and WDW last June. It was way too hot and I will never go to Florida in the summer again lol!

Anyway, we still have Universal souvenier cups and popcorn buckets from last year....um...can we use those this year? :rotfl:

Also what are some of your favorite places to eat while visiting? We ate at Bubba Gumps last time and I'm hoping to eat at Bob Marley's this time, other than that, I have no idea?

And what is the hotel like??? Is it noisy? What kind of activities do they have going on there? My daughter is 14 almost 15 and I want it to be the best few days of her life!!

[Clemson Bama Fan]

We are going in Sept,the end of sept for Horror nights:cool1:. When we where there last July we did not spend any time at the resort,speacily the pool. :sad2:. We where up and to the park and back to sleep. This time really want to spend some qualty time at the resort. I seen those canbbans set up near the pool,are they worth it to rent?,even for a short time?. The Palms restraunt, the food worth the price.

I can't speak to the cabanas, but as far as The Palm is concerned, it is fabulous. It is expensive, but we have never been disappointed. It is always our last meal before we return home.

[uncw89]

You pay a one time $25 for the all access pass, however, I would caution you to read my trip report before wasting that money ;)

Could you post a link to your trip report?
Thanks

I was going to ask you the same thing! I'm curious to find out more about the all access pass!
We are going to stay at HRH Aug.12-15 and I would appreciate any info/ adivce anyone has to give. I've just started researching these threads! I've been to Uni/IOA before, but it's been at least 10 years and this is the first time I've stayed onsite. It's also the first time DS (10) has been. We aren't really into HP, but are looking forward to checking out WWoHP!
Thanks!

[goofy4tink]

I was going to ask you the same thing! I'm curious to find out more about the all access pass!
We are going to stay at HRH Aug.12-15 and I would appreciate any info/ adivce anyone has to give. I've just started researching these threads! I've been to Uni/IOA before, but it's been at least 10 years and this is the first time I've stayed onsite. It's also the first time DS (10) has been. We aren't really into HP, but are looking forward to checking out WWoHP!
Thanks!

My dd and I headed over for a day at US/IoA last August, in the middle of our WDW trip. I found that the in park 'fp' tends to change prices. I paid almost $50 apiece for ours. But my friend was there at a different time of year and paid only $25 for hers!! The price depends on park crowds that day and the time of year. You don't have to buy them before entering the parks. You can wander around, and see what the wait times are. If they're too long for you, you can buy the US/IoA FP then...there are many shops where you can buy it.

I love having the FoTL ability when we stay onsite. I figured that our two day stay/one night would cost about $250 for the night. If we stayed offsite, we would have paid about $100 for the night, then have to buy the US/IoA FPs, for both days. It was actually cheaper for us to stay onsite for that one night.

[uncw89]

What is the difference between the all access pass and the Fotl? Are they the same thing? I know if you stay on site you get the FotL, which is one of the reasons we are staying on site. Ok, the main reason we are staying on site.

[macraven]

What is the difference between the all access pass and the Fotl? Are they the same thing? I know if you stay on site you get the FotL, which is one of the reasons we are staying on site. Ok, the main reason we are staying on site.

the All Access Pass is for the Hard Rock Hotels only.
I bought my pass years ago on line.
it is valid for discounts on the Rock Shop and on line shopping.

you can sometimes obtain an upgrade with the All Access Pass at HRH.

This is a card only for those chain of hotels and HR shops.


The Fotl is a benefit for staying on site at any of the 3 hotels.
it allows the hotel resident to use the express lines at the park for the shows and rides.

the hotel key is what is shown for access in the express lines.


hotel cards and AA is two different things.

[uncw89]

Thanks! Where do you get the AA? Online or at the hotel?

[eculmone]

Thanks! Where do you get the AA? Online or at the hotel?

FYI I found SharkyGoddess' trip report and it turns out this AAP was a $25 rip off. Bubba's mom thought it was some type of 'perk' card. AND 'the one who shall be named' hee hee mcraven says it's only good at the HR hotels and online shopping. You can 'sometimes' get a room upgrade? for $25 more? Mmmm, doesn't sound like it's worth the extra mula... unless you'd like a pretty card to place in your scrapbook?

I too was researching and excited to spend $ to save $ :eek: IMHO it's better to just pay for an upgrad 'if' available. Or put the extra 25 in your pocket and get a couple souveniers instead.:woohoo:

[Clemson Bama Fan]

The All Access Card has more than paid for itself on our last 2 vacations. We used it for discounts at the Rock Shop at the HRH as well as the shop at the Hard Rock Cafe in Citywalk. We even got a discount each morning on our breakfast at the Kitchen. Not to mention the upgrade we receivced on our room at the HRH. Going back this October and will definitely benefit from more discounts.

[macraven]

FYI I found SharkyGoddess' trip report and it turns out this AAP was a $25 rip off. Bubba's mom thought it was some type of 'perk' card. AND 'the one who shall be named' hee hee mcraven says it's only good at the HR hotels and online shopping. You can 'sometimes' get a room upgrade? for $25 more? Mmmm, doesn't sound like it's worth the extra mula... unless you'd like a pretty card to place in your scrapbook?

I too was researching and excited to spend $ to save $ :eek: IMHO it's better to just pay for an upgrad 'if' available. Or put the extra 25 in your pocket and get a couple souveniers instead.:woohoo:

also stated good for discounts at the rock shops.
it is good for me on that alone as i am a pin collector.
i dropped $600 last year on pins and used the All Access card for the discount.
but, the AAA and APH also gives discounts..


i bought the card many years ago.
it was $25 and with that i received the hard rock back pack, 2 collector pins, the access card that had $25 loaded on it, and head of the line access for HRCafe.

The All Access Card has more than paid for itself on our last 2 vacations. We used it for discounts at the Rock Shop at the HRH as well as the shop at the Hard Rock Cafe in Citywalk. We even got a discount each morning on our breakfast at the Kitchen. Not to mention the upgrade we receivced on our room at the HRH. Going back this October and will definitely benefit from more discounts.

i enjoyed receiving the benefits on the card when ever i made purchases.
it was money credited put back on my card.
i always show my card at HRC for that.

i don't know if things changed much since i bought it.
sounds like different benefits on the recent cards based on what people have posted on line.

since you are staying at HRH, then you will benefit from the use of your all access card.

[goofy4tink]

Sorry, I had the wrong terminology in mind...changed my post. I meant those FP type passes you can buy right in the park that give you one ride at most attractions without waiting in the long line as opposed to the resort FoTL perks that allow you to ride as many times as you want using the fast entrance.

[eculmone]

Does anyone know if being a member of the Hard Rock club (I forget if it has a different name) saves you any money on a room?

ok, heres the scoop from the Hard Rock Hotel. You can sign up for it online at hardrock.com - Because this Hard Rock Hotel is also part of Loew's it's not that much of a savings (per the employee I spoke with on the phone). It will get you 10% off at the Kitchen restaurant and when you spend $200 at the Hard Rock Cafe you'll get $20 on the card. The card is $24.99 and once you activate it you get a $20 credit. When I confirmed with the employee I said, so I pay $25 and get $20 credit, plus spend $200 and get another $20 credit on the card right? She hesitated and said 'yes, that's right'. So 'if' your dd or ds wannabe rockstar teenager wants a hard rock hotel souvenier AND you eat enough times their to = $200 you would get a $20 bonus to spend.

She also confirmed you get no room upgrades or discounts on cabana rentals. They use to but that has stopped. Sooooo if your a big fan of Hard Rock Hotel chains throughout the world it might be fun/worth it to have this card but if you only plan on this hard rock hotel, they don't offer the same perks b/c it's part of Loew's...

So thanks for all the info. Hope that helps some who are considering this All Access Pass and Happy Valentine's day all :lovestruc

[eculmone]

OK and now to completely confuse and amaze you all :wizard:

I called again to find out what the free membership is all about... They briefly mentioned that last time...

So this lady on the phone says 'you get all the same benefits except no subscription to Rolling Stones magazine, no backpack and no $20 credit when you sign up. :confused3 I go 'what? The other lady didn't say anything about rolling stones magazine and backpack?' Then she says 'you also get a complimentary room upgrad 'IF AVAILABLE' and complimentary late check out and your 10% off at the Kitchen and Hard Rock Cafe'. And I say 'FREE UPGRADE IF AVAILABLE?' :cool1: The other lady on the phone said they do not offer upgrades. She said they discountinued that practice and the new lady (I like her) :thumbsup2 said no, it's just that they no longer offer discounts on the cabana rentals, but you still get the upgrade 'if available'.

So did I AMAZE YOU ALL??? DID I HUH HUH? :wizard:

[rea59]

I just signed up for the All Access Card. It cost me $24.95 and I got a free pin and back pack. The card also has a $20 credit loaded on it that according to what it says in the membership packet I could use on anything at any Hard Rock location including restaurants and stores.

I don't have the packet with me but I do remember seeing that mentioned $50 off cabana rentals and free room upgrades. But not sure if that was actually in the packet or on this forum. I'll have to go through the packet tonight when I get home and I'll let you know what it acutally says.

[macraven]

ok, heres the scoop from the Hard Rock Hotel. You can sign up for it online at hardrock.com - Because this Hard Rock Hotel is also part of Loew's it's not that much of a savings (per the employee I spoke with on the phone). It will get you 10% off at the Kitchen restaurant and when you spend $200 at the Hard Rock Cafe you'll get $20 on the card. The card is $24.99 and once you activate it you get a $20 credit. When I confirmed with the employee I said, so I pay $25 and get $20 credit, plus spend $200 and get another $20 credit on the card right? She hesitated and said 'yes, that's right'. So 'if' your dd or ds wannabe rockstar teenager wants a hard rock hotel souvenier AND you eat enough times their to = $200 you would get a $20 bonus to spend.

She also confirmed you get no room upgrades or discounts on cabana rentals. They use to but that has stopped. Sooooo if your a big fan of Hard Rock Hotel chains throughout the world it might be fun/worth it to have this card but if you only plan on this hard rock hotel, they don't offer the same perks b/c it's part of Loew's...

So thanks for all the info. Hope that helps some who are considering this All Access Pass and Happy Valentine's day all :lovestruc


no.
hrh is not part of the loews hotels and you first program.

people that stay on club level can receive a discount for the cabanas.
you do not have to have the all access card for that perk, just stay on club level.

OK and now to completely confuse and amaze you all :wizard:

I called again to find out what the free membership is all about... They briefly mentioned that last time...

So this lady on the phone says 'you get all the same benefits except no subscription to Rolling Stones magazine, no backpack and no $20 credit when you sign up. :confused3 I go 'what? The other lady didn't say anything about rolling stones magazine and backpack?' Then she says 'you also get a complimentary room upgrad 'IF AVAILABLE' and complimentary late check out and your 10% off at the Kitchen and Hard Rock Cafe'. And I say 'FREE UPGRADE IF AVAILABLE?' :cool1: The other lady on the phone said they do not offer upgrades. She said they discountinued that practice and the new lady (I like her) :thumbsup2 said no, it's just that they no longer offer discounts on the cabana rentals, but you still get the upgrade 'if available'.

So did I AMAZE YOU ALL??? DID I HUH HUH? :wizard:

the rolling stone mag is not really free.
you get one and then need to subscribe.
of course, this might have changed since october. just saying...

it depends on when you check in if you can receive a free upgrade.
depends on availability.
in the past at the hrh at UO, you could upgrade from a garden view to pool view.

i've stayed at hrh over 20 times and have seen changes over the years.

i believe it was about 2 years ago that when guests checked in to hrh, they would receive a "free" all access card.
that card was a tad different from the one you can buy online.



isn't it aggravating to call the place and get different answers each time. :rolleyes1

i would suggest that you write down the name of the person you speak with so when you do check in, you can mention your info came from the front desk.


i'm assuming you have been calling the hotel directly for the 2 different versions of benefits for all access card holders.

it is best to call and work with the hotel directly instead of a reservation line.

[uncw89]

Ok, so I went to hardrock.com and checked out the AAP. It looks like you get a $20 card for joining and a few other perks, including the upgrade if available. So it looks like you can use the credit towards food and merchandise. That would only make it $5, so it doesn't seem like such a bad deal, especially since you get a few other discounts. I think I might get one. I didn't see how long it's good for though.

[macraven]

i agree, that is a good deal.
my card is still valid.

i could be wrong but thought when i bought mine years ago, it was nonexpiring.

[uncw89]

I just signed up for the All Access Card. It cost me $24.95 and I got a free pin and back pack. The card also has a $20 credit loaded on it that according to what it says in the membership packet I could use on anything at any Hard Rock location including restaurants and stores.

I don't have the packet with me but I do remember seeing that mentioned $50 off cabana rentals and free room upgrades. But not sure if that was actually in the packet or on this forum. I'll have to go through the packet tonight when I get home and I'll let you know what it acutally says.

Did you sign up online?

[macraven]

Did you sign up online?

yes i did.

[rea59]

It seems to me that what you actually get depends on who you talk to and when you are actually there. Before I go I'm going to try to get a late check out (which I heard you could get with the All Access card) or a discount on a cabana. If they say no then I'm going to try again at check in. I guess it doesn't hurt to try and it seems like there are so many different stories that their rules and perks vary. At any rate the card does only end up costing $5 and you do get a free pin and backpack. I already got mine. So I think it's worth it.

[rea59]

yes I signed up online and got my card, pin and backpack in about a week.

[uncw89]

Sold! I'm going to go sign up!!!:thumbsup2

[eculmone]

It seems to me that what you actually get depends on who you talk to and when you are actually there. Before I go I'm going to try to get a late check out (which I heard you could get with the All Access card) or a discount on a cabana. If they say no then I'm going to try again at check in. I guess it doesn't hurt to try and it seems like there are so many different stories that their rules and perks vary. At any rate the card does only end up costing $5 and you do get a free pin and backpack. I already got mine. So I think it's worth it.

Your right. The story seems to change depending on who your talking to. That was the gist of SharkyGoddess's issues with her AAP :confused3

Anyhow, $5 for a pin and backback sounds good to me And we will certainly be spending more than $20 at the Kitchen so it's a deal for us as well :thumbsup2

How long did it take to get your goodies? We are leaving March 12th. Which is just 3 weeks away???:woohoo:

[eculmone]

yes I signed up online and got my card, pin and backpack in about a week.

oops should of kept reading. I got a little excited hee hee :cutie:

[adminjedi]

We are leaving March 12th. Which is just 3 weeks away???:woohoo:

From the website:
"Welcome gift, early check-in, late check-out, and room upgrade when available at participating Hard Rock Hotels and Casinos, subject to All Access membership being presented at time of making reservations."

[macraven]

From the website:
"Welcome gift, early check-in, late check-out, and room upgrade when available at participating Hard Rock Hotels and Casinos, subject to All Access membership being presented at time of making reservations."

not all hrh do the welcome gift.

[uncw89]

not all hrh do the welcome gift.

I hope the one at Universal Fl does!:)

[LMO429]

staying at the hard rock for 2 nights in oct subscribing :goodvibes

[sb043]

I just signed up for the All Access, and it was Free (however it mentions nothing about hotel perks):

---------------------------------------------------------------------
(Search Hard Rock All Access on Google - won't let me post the link)

You're Invited to Join All Access!
Become a member of Hard Rock's All Access program and receive these great benefits at Hard Rock Cafe locations:

- First available, preferred seating
- $5 initial balance to use on your first visit in Corporate Cafes
- 10% off purchases in the Online Rock Shop
- Occasional email updates
- $20 bonus balance for every $200 you spend using the card in Corporate Cafes
- 10% off food, beverage, and merchandise in Franchise Cafes

Click here to register, and please allow 4-6 weeks for card delivery. Terms & Conditions

Join Now - It's Free
----------------------------------------------------------------

[Bluer101]

I just signed up for the All Access, and it was Free (however it mentions nothing about hotel perks):

---------------------------------------------------------------------
(Search Hard Rock All Access on Google - won't let me post the link)

You're Invited to Join All Access!
Become a member of Hard Rock's All Access program and receive these great benefits at Hard Rock Cafe locations:

- First available, preferred seating
- $5 initial balance to use on your first visit in Corporate Cafes
- 10% off purchases in the Online Rock Shop
- Occasional email updates
- $20 bonus balance for every $200 you spend using the card in Corporate Cafes
- 10% off food, beverage, and merchandise in Franchise Cafes

Click here to register, and please allow 4-6 weeks for card delivery. Terms & Conditions

Join Now - It's Free
----------------------------------------------------------------


You can view perks here:

http://www.universalorlando.com/OverviewPages/Hotels/hrhoverview2.aspx

and here:

http://www.loewshotels.com/en/Hard-Rock-Hotel

[uncw89]

I signed up online last week for the all acess pass and I got last Sat. that was quick! I got the backpack, pin, and the card loaded with $20 on it. It wasn't free, but I think it will save me some money!

[macraven]

I signed up online last week for the all acess pass and I got last Sat. that was quick! I got the backpack, pin, and the card loaded with $20 on it. It wasn't free, but I think it will save me some money!

you get a much better deal with the paid access card.
actually, it breaks down to costing you $5.......

the other "free" card does not give you the extras.

[uncw89]

you get a much better deal with the paid access card.
actually, it breaks down to costing you $5.......

the other "free" card does not give you the extras.

Yeah, that was I was thinking too!:):thumbsup2

[macraven]

no way you could buy the hard rock back pack and the hrc pin for $5.......



one perk you get with the all access card is a separate check in for hard rock cafe.

you get a table before the other waiting line.

[uncw89]

no way you could buy the hard rock back pack and the hrc pin for $5.......


:thumbsup2 so true!


one perk you get with the all access card is a separate check in for hard rock cafe.

you get a table before the other waiting line.

That sounds good! It could come in handy at most HRC's!

[rrbar]

We will be going to Vegas soon and thought maybe I could sign up for the access card at the Hard Rock Hotel there. Is there any advantage to signing up at the hotel? We won't be staying there but want to visit some of the hotels in that area.

[pilferk]

staying at the hard rock for 2 nights in oct subscribing :goodvibes

Us to..though only 1 night (Oct 5th).

[macraven]

i could be wrong as things may have changed, but it is better to sign up in advance.

signing up for the all access card when you check into the hotel will not give you the $20 gift card, backpack or pin.

that program is free.



signing up online will give you those items for a charge of $25.

[roxburns]

I was in Vegas a few weeks ago and bought an All Access Pass at the Hard Rock Cafe that is next to the MGM. Then, there is also the Hard Rock Hotel but it is about 2 blocks off the strip, so not close or convenient if you are on the strip.

Shortly after I bought the AA Card and loaded it I was on a trip to Seattle and I used my AA Card at the HR Cafe in Seattle. For some reason I wasn't charged tax on my dinner, which saved me $2 -- I think the All Access Card recognized that I was from Oregon and there is an exemption at some clothing stores and restaurants for no taxes to Oregon residents.

The other positive on the AA Card is that it never expires, and you get $10 added to your card in your birthday month, so the card pays for itself depending on when your birthday is.

[kevin harrison]

i could be wrong as things may have changed, but it is better to sign up in advance.

signing up for the all access card when you check into the hotel will not give you the $20 gift card, backpack or pin.

that program is free.



signing up online will give you those items for a charge of $25.

I was given a card by a manager at the HRH, it didn't cost me anything, gives me an upgrade if available, we are getting a kids suite at $212 a night for a week. We get 20% off all meals also at all Hard Rock Hotels and cafes. The staff in London had never seen this type of card.

You any idea what type of card this is? I'm thinking staff card..

[BKMETV]

I was just looking at the benefits list for the all access on Hardrock.com and it looks like the 12 issues of Rolling Stone mag has taken the place of the backpack...too bad. Mind you they won't send the mag to me anyways since I'm outside the U.S.

[macraven]

I was given a card by a manager at the HRH, it didn't cost me anything, gives me an upgrade if available, we are getting a kids suite at $212 a night for a week. We get 20% off all meals also at all Hard Rock Hotels and cafes. The staff in London had never seen this type of card.

You any idea what type of card this is? I'm thinking staff card..

the managers do give out the free AA cards to guests.
it should be valid at all hrh.
i have no idea if it is valid internationally though.

it's not a staff card.
i have received one before but didn't need it as i already have it.

the one a person can purchase, such as the one i have, you get another card loaded with $20 credit, and can add to that with each $200 purchase.

also you would receive the special hrh pin and back pack Hard Rock Cafe.

[HLAuburn]

Just changed our April reservations from PBR to HRH and I had a couple questions...

1. Is there a place to grab a quick breakfast in the morning, something like Orchid Court at Royal Pacific?

2. What rooms/floors/buildings are "pet rooms" at HRH? My DD has a dog allergy and we want to make sure we avoid the pet rooms.

Thanks!

[ifyourhappy]

no.
hrh is not part of the loews hotels


Sorry, I may have read your quote wrong, but I was told HRH in Orlando is part of the Loews family? http://www.loewshotels.com/en/Hard-Rock-Hotel

Just trying to cover all my bases with my Loews discount.. I hate getting told conflicting information, it's so stressful! :rotfl:

[pilferk]

Sorry, I may have read your quote wrong, but I was told HRH in Orlando is part of the Loews family? http://www.loewshotels.com/en/Hard-Rock-Hotel

Just trying to cover all my bases with my Loews discount.. I hate getting told conflicting information, it's so stressful! :rotfl:

Part of the Lowe's hotel chain.

NOT part of their loyalty reward program.


hrh is not part of the loews hotels and you first program.


Bolded by me to clarify what macraven meant.

[ifyourhappy]

Part of the Lowe's hotel chain.

NOT part of their loyalty reward program.



Bolded by me to clarify what macraven meant.

AAAH ok, THANK YOU!! I didn't know what the "and you first program" was, so I just quoted the part I understood :goodvibes

I had a problem at a Loew's hotel and was given some compensation (they really go above and beyond!) and was told it could be used at a list of Loew's hotels. HRH was on the list, so I freaked when I read the 'it's not part of Loew's'... I think I need a few more courses in full sentence reading comprehension :)

[macraven]

AAAH ok, THANK YOU!! I didn't know what the "and you first program" was, so I just quoted the part I understood :goodvibes

I had a problem at a Loew's hotel and was given some compensation (they really go above and beyond!) and was told it could be used at a list of Loew's hotels. HRH was on the list, so I freaked when I read the 'it's not part of Loew's'... I think I need a few more courses in full sentence reading comprehension :)



HRH has its own program, the All Access card.
Loews has the YouFirst program for guests.

all 3 hotels have the perks for onsite guests of using the express lines at the park, enter an hour early, pool hop, etc.

thanks for the back up pilferk.
i appreciate that.

you explained it well.

[YCFAN]

I purchased the all access pass on-line and it said it would take 6 weeks to get the card. My trip starts May 9. If I don't get the actual card before we leave is there anyway to get a number or something to use or do you need to have the actual card in order to use the membership?

I guess I should have signed up a few weeks ago!:confused3

[Bethenny]

Just changed our April reservations from PBR to HRH and I had a couple questions...

1. Is there a place to grab a quick breakfast in the morning, something like Orchid Court at Royal Pacific?

2. What rooms/floors/buildings are "pet rooms" at HRH? My DD has a dog allergy and we want to make sure we avoid the pet rooms.

Thanks!
Yes there's a place for a quick breakfast. Don't remember the name but it's right next to The Kitchen restaurant, as you go out to the pool. You can't miss it. They have muffins, bagels, donuts, granola bars, yogurt, cereal. I think maybe even some fresh fruit.

No idea about the pet rooms, but I'm sure if you call the hotel and tell them of the allergy, they'll make sure you're put in the correct room.

[HLAuburn]

Yes there's a place for a quick breakfast. Don't remember the name but it's right next to The Kitchen restaurant, as you go out to the pool. You can't miss it. They have muffins, bagels, donuts, granola bars, yogurt, cereal. I think maybe even some fresh fruit.

No idea about the pet rooms, but I'm sure if you call the hotel and tell them of the allergy, they'll make sure you're put in the correct room.

Thank you! :thumbsup2

[uncw89]

I purchased the all access pass on-line and it said it would take 6 weeks to get the card. My trip starts May 9. If I don't get the actual card before we leave is there anyway to get a number or something to use or do you need to have the actual card in order to use the membership?

I guess I should have signed up a few weeks ago!:confused3

When I ordered mine online a month or so ago, I got it in the mail that same week. I think I ordered it n Sat. and got it by Fri. So, I think you will be OK. :)

[YCFAN]

When I ordered mine online a month or so ago, I got it in the mail that same week. I think I ordered it n Sat. and got it by Fri. So, I think you will be OK. :)

Thanks! Maybe I'll get it sometime next week!!!!

[TinaRN]

Does anyone know if you can present your all access pass upon check-in to get the welcome gift and or upgrade? I already made my reservations before I purchased my membership. I thought also about calling now and trying to do it. Any thoughts?

[YCFAN]

Does anyone know if you can present your all access pass upon check-in to get the welcome gift and or upgrade? I already made my reservations before I purchased my membership. I thought also about calling now and trying to do it. Any thoughts?

I'd love to know this as well. Got my card yesterday in the mail!!!! It only took less than one week to get it.:banana:

[uncw89]

I'd love to know this as well. Got my card yesterday in the mail!!!! It only took less than one week to get it.:banana:

Glad you got it so fast! Where in NC are you?
I would like to know about the upgrade thing too. I aalso mad my reservation before I got the card.

[macraven]

if you booked at a garden view, the pool view would be the upgrade.

there are no upgrades from a standard room to a suite with the AA program.

you can get the upgrade only if rooms are available at the time you check in.


show your all access card for this.
it will help.

one time i tried to upgrade at check in but no rooms available for it.

i asked to be put on a wait list for the next available room during my stay.

i was booked for 7 days there.

on day #3, i was informed an upgrade would be available and i could be moved to it later that day.
i took it.


ask about the free welcome gift with your AA card when you check in.

years past i received the special cd for that.

[YCFAN]

Glad you got it so fast! Where in NC are you?
I would like to know about the upgrade thing too. I aalso mad my reservation before I got the card.

I live in Lumberton but grew up in Maysville. I'm assuming that's UNC-Wilmington in your sign on name.:yay:

[YCFAN]

if you booked at a garden view, the pool view would be the upgrade.

there are no upgrades from a standard room to a suite with the AA program.

you can get the upgrade only if rooms are available at the time you check in.


show your all access card for this.
it will help.

one time i tried to upgrade at check in but no rooms available for it.

i asked to be put on a wait list for the next available room during my stay.

i was booked for 7 days there.

on day #3, i was informed an upgrade would be available and i could be moved to it later that day.
i took it.


ask about the free welcome gift with your AA card when you check in.

years past i received the special cd for that.



Thank you for the information. :goodvibes We are booked in the Graceland Suite so no upgrades.....:rotfl: It's good to know for the future though. I also was interested to see if we'd be eligible for the welcome gift. That's good news!

By the way, thanks for all the help and information you give on the Universal forums.:love:

[macraven]

GRACELAND Suites.........


woo.....wee................




i am sure you will get the most excellent service .......







sorry you are gonna lose out on the upgrade...............

:rolleyes1

[uncw89]

I live in Lumberton but grew up in Maysville. I'm assuming that's UNC-Wilmington in your sign on name.:yay:

:thumbsup2 You are correct!!!!:lmao:

[YCFAN]

Does staying on-site get you into the clubs at City Walk for free? Is there anything that does? I know you can buy a City Walk Pass but I thought I remembered hearing that it was included in something....maybe park to park tickets or on-site hotels? Thanks.

[macraven]

before i bought the pap back in 2004, multi day tickets had the perk for city walk admissions to the clubs.

i read somewhere that multi day tickets do give you access to the city walk clubs now.

if i am incorrect, i hope someone will come along and inform me.

[TravelCrazy1]

Just found this thread and I am leaving next Saturday for Orlando! Can I purchase the same all access pass at a local Hard Rock Cafe? I really would love to get late check-out. That is the one perk we could use for sure. I see others have received their card in a week - but I am right at that deadline now.
Thank you!

[cuches]

We are staying at HRH in October for a week. Never been there before, we usually go to Disney to a moderate or value. I booked a standard garden view room, not interested in any upgrades/club level/great view or anything...just your basic standard room. My only concern is that we are close to the pool. What should I request, to be close to the elevator? Also, is it easier and faster to walk to the park or take the water taxi?

TIA,
Tina

[edamethyst]

You will love the Hard Rock, its one of our very favorites. Get a pool view or you can request to be by the elevator. When you get off the elevator at the ground floor the pool is right outside the backdoor. its faster to just walk to the parks but the boat ride is relaxing and enjoyable to take once in a while. They also have bikes with the carts behind them that you can jump on and they will ride you over to the parks, this is probably the fastest way to go. Make sure you try the ice cream at Emack & Bolios, its the best, and the food at the Kitchen is great. We're going in August and can't wait!!!

[eculmone]

I would stay right where you are. We got a view of the parking lot and before we even unpacked we asked if we could get a little better room. For no extra $ they upgraded us to the water side. We saw the beautiful pathway and water taxi's pass us from our next 'standard' room. Our DD12 at the time fell in love with the pool and we had a blast watching that crazy dj. He was funny and entertaining. Kids and adults loved this guy. I think your in for a real treat. :flower3:

[eculmone]

p.s. if you are by the pool, that's the fastest route to the parks. Walking is minutes leisurely so no biggy and yes, we took a taxi once or twice, just cuz it was right there and it was scenic to travel that way, but not necessary. Just be aware your there during HHN which if your not a horror enthusiast, I suggest you avoid. We are not, so we stay away... very scary IMHO :scared1:

[macraven]

We are staying at HRH in October for a week. Never been there before, we usually go to Disney to a moderate or value. I booked a standard garden view room, not interested in any upgrades/club level/great view or anything...just your basic standard room. My only concern is that we are close to the pool. What should I request, to be close to the elevator? Also, is it easier and faster to walk to the park or take the water taxi?

TIA,
Tina

request to be near the elevator.

all elevators will go to first floor.
you can walk straight out to the pool from that door.


hrh has some very long corridors..............

some rooms might have a great view but you have to walk down 3 different corridors to get to your room.

if you are on the 1st floor, it doesn't matter.

lobby is on floor 3.

[mdsd8700]

We are staying at HRH in October for a week. Never been there before, we usually go to Disney to a moderate or value. I booked a standard garden view room, not interested in any upgrades/club level/great view or anything...just your basic standard room. My only concern is that we are close to the pool. What should I request, to be close to the elevator? Also, is it easier and faster to walk to the park or take the water taxi?

TIA,
Tina

You have already gotten all the great advice and tips from the experts and I certainly am not an expert but since my family and I just stayed there in mid June for two nights for the first time I just thought I would say that we loved the HRH. The hotel was lovely and the room quite nice. The staff was incredibly helpful and pleasant. We had a garden view that was down a couple of hallway but not too bad of a walk. I didn't even think to ask about an upgrade, but was pleased with what we had. Our kids are older but the pool was amazing and they had lots of games for the kids and really kept things fun and lively. It was a short junt to the parks and we never took the water taxi, the grounds were lovely and we liked walking. Our kids did the bike ride a couple of times. We were happy with our choice!

Enjoy your trip :goodvibes

[cuches]

Thanks everyone for the advise and info! We are so excited and can't wait until October :cool1: We are planning on going to the parks for a few days but also planning on vegging out at the pool for a few days. We will be there for a week and we are not renting a car but it seems like there is enough to do within walking distance that we won't need a car.

:love: LOVE the Dis Boards and all you knowledgable "Dis-ers"!:hug:

Tina

[elgerber]

Hello, I haven't had a chance to read all 57 pages here, but need some help. We will be at HRH in two weeks for the first time. We are DVC, so at Disney we always have a fridge and kitchen for a quick cereal breakfast. What is the best way to have a quick breakfast before heading out to IOA? Do they have a fridge in the room?

Thanks!

[macraven]

no fridge or microwave in the hrh rooms.

there is a mini bar but it only keeps things cool.

it is prestocked with items including candies but checked each day by hskping service.

you can rent a fridge if you wish.
the kitchen has a great breakfast.
buffet or menu.
eat inside our out on the patio.
wait staff will assist you either way.

e & b is outside of the kitchen area.
some breakfast snacks can be bought there.

you can grab something at city walk.
pastamore has a side walk up window open in the morning for take out breakfast and items.

cinnabon is open.
now that is what i call breakfast.......:laughing:

in ioa you can get bakery items in port of decision area.
at the studios, boulangerie has pastry items.

[SharkyGoddess]

We are staying at HRH in October for a week. Never been there before, we usually go to Disney to a moderate or value. I booked a standard garden view room, not interested in any upgrades/club level/great view or anything...just your basic standard room. My only concern is that we are close to the pool. What should I request, to be close to the elevator? Also, is it easier and faster to walk to the park or take the water taxi?

TIA,
Tina

We walked and took the water taxi and enjoyed both. Especially after walking in the park all day. The path is pretty quick though. Comparing the two isn't really easy since you may have to wait for the water taxi. As for the pool view rooms, they aren't loud like you would expect, at least our experience wasn't.

[springsheri]

and it's not far from city walk. it's a beautiful walk over with fragrent flowers to the city walk area. it's pretty close. nothing like disney, picture a small boutique hotel with very long hallways at time. much, much calmer than the hustle and bustle of disney.

in regard to the breakfast question, we had the club level so we would grab cereal there. My daughter had a milk allergy so they got us a fridge in the room for her, i'm sure you could order some stuff so that you could grab something quick in the room before you go.

enjoy!

[eculmone]

Hello, I haven't had a chance to read all 57 pages here, but need some help. We will be at HRH in two weeks for the first time. We are DVC, so at Disney we always have a fridge and kitchen for a quick cereal breakfast. What is the best way to have a quick breakfast before heading out to IOA? Do they have a fridge in the room?

Thanks!

We always buy a disposable cooler, milk, beer, juice, water and couple pops. Ice is free so we restock ice daily and add additional beer, juice etc. It's like camping and it's our vacation ritual to find the ice :banana: The cooler is small so remember when you buy your milk - you may be only able to add one or two additional items and just keep rotating. Ahhhh happy times :flower3:

[brazilgirl]

I´d like to know if anyone who has recently stayed at Club Level can tell me if they have added anything to their breakfast offerings ( the info on this thread posted about CL breakfast was from awhile back).

Thanks!

Kim

[mdsd8700]

Hello, I haven't had a chance to read all 57 pages here, but need some help. We will be at HRH in two weeks for the first time. We are DVC, so at Disney we always have a fridge and kitchen for a quick cereal breakfast. What is the best way to have a quick breakfast before heading out to IOA? Do they have a fridge in the room?

Thanks!

The same for us. We stayed at HR for two nights this past June and not having the fridge was the tricky situation. I know another poster suggested a disposable cooler and that would very well indeed. We however used a cold/freezer bag like you would get from Sam's. It folded up nicely into the luggage and was easy for transport. We didn't use it for more than milk and water bottles. We did put some ice into the bag as well to keep it colder but it worked like a charm. Not sure I would want to do this for more than a couple of days after that a cooler might be better. For just a short time this worked out well.

Enjoy your trip! :)

[Melanie230]

Hello, I haven't had a chance to read all 57 pages here, but need some help. We will be at HRH in two weeks for the first time. We are DVC, so at Disney we always have a fridge and kitchen for a quick cereal breakfast. What is the best way to have a quick breakfast before heading out to IOA? Do they have a fridge in the room?

Thanks!

We usually take our plug in cooler. But since this year, I am on a preventative medication and my husband is on Humira and both require a frig, we will just get a fridge at the hotel. I am told they waive the fee when it is require for medical reasons. We LOVE our cooler that plugs in...it is like have a frig with a door on top! But hauling it on the train going down is not a fun idea.

[edamethyst]

we use a collapsable cooler all the time. it flattens to the bottom of our suitcase and wen we get there we fill it with ice and usually milk and some water and just replenish the ice for the whole week...it works perfectly.

[mickeyforpresident]

Hi

We'll be at HRH next year before our 2 weeks at Disney! Can you reserve a table in any of the City Walk eateries? I know can't at Bubba Gump, but what about others?

Thanks!

[DisneyMomx7]

We stayed at HRH in 2004 and 2006.
I think we are going back next summer.
In 2004 we had a deluxe room and in 2006 a deluxe cl room.

I remember when we had the cl room there was a discount for
renting a cabana. Is that still the case? What are the prices
for cabana rentals these days?

Thanks!

[macraven]

Hi

We'll be at HRH next year before our 2 weeks at Disney! Can you reserve a table in any of the City Walk eateries? I know can't at Bubba Gump, but what about others?

Thanks!

you can't reserve a year out for the restaurants.
30 days out i know you can reserve.

if you are going in a holiday time period, maybe you can book prior to the 30 days out.

We stayed at HRH in 2004 and 2006.
I think we are going back next summer.
In 2004 we had a deluxe room and in 2006 a deluxe cl room.

I remember when we had the cl room there was a discount for
renting a cabana. Is that still the case? What are the prices
for cabana rentals these days?

Thanks!

call and you can get the rates. no idea if rates for 2012 will increase at this point.

yes, there is a discount on the cabanas when you are staying club level.

[tinkerbell3747]

First off Hello to All,

Thank you for the great information in this thread. I have a few questions about the HRH. Hoping I can get some help here. We are planning to visit US/IOA and have decided early entry and FOTL is more than worth the resort cost for your short 2 night stay.
My questions are:

1. What meal options are available @ HRH. Are there any quick service places on the property?

2. Are there any resort maps (simlar to what Disney give at check in) to see the layout of the resort?

3. Are there gift shops?

4. Is there a HRH photo thread somoeone could point me in the direction of?

Thanks so much in advance,

[pilferk]

We're going to be arriving right around dinner time at the Hard Rock.

Any suggestions for good, family friendly (2 adults, 3 kids) places to eat around the area, but not in the parks? The Hard Rock Cafe, itself, might be a bit too high energy (ie: LOUD) after a 20 hour drive. :)

Thinking about doing Bubba Gumps at Citiwalk....but wondering if there are better suggestions in the area.

[SharkyGoddess]

I find the HR restaurant relaxing, but the music can be loud at times. The HR hotel has the Kitchen restaurant that we loved, it's nice and quiet.

[angryduck71]

We went last year to Bubba Gumps -- I have one child. We loved it.

[eculmone]

First off Hello to All,

4. Is there a HRH photo thread somoeone could point me in the direction of?

Thanks so much in advance,

I only know this one. I found pics of the resort at allears.net :)

oops that may only be Disney sites? If not then yes pics are at this site. I know I saw them somewhere???

[Bluer101]

4. Is there a HRH photo thread somoeone could point me in the direction of?

Thanks so much in advance,

Here is a nice website with lots of great photos.:thumbsup2

http://www.oyster.com/orlando/hotels/hard-rock-hotel-at-universal-orlando-resort/photos/

[tinkerbell3747]

I only know this one. I found pics of the resort at allears.net :)

oops that may only be Disney sites? If not then yes pics are at this site. I know I saw them somewhere???

Here is a nice website with lots of great photos.:thumbsup2

http://www.oyster.com/orlando/hotels/hard-rock-hotel-at-universal-orlando-resort/photos/

Thanks so much! I will go and check them out. Super excited about this part of my trip

[VacaPlanner2012]

2 week vacation in July 2012. Family of five, so staying on site one night first week (HRH) and one night second week (RPR) more than pays for itself with four total days of FOTL privileges.

Current decision - Club Level or not? After looking at the food sticky on the forums and mentally adding up prices for breakfast alone, club level might be an option (it seems to run $100-$115 more per night). I think I fully understand how the CL works for the day of check-in, but what about the day of check-out? Once you check out, can you still access the CL for that day? Pools?

Just hoping that since the FOTL is good for both days, that maybe we could stop back, take a swim and hith the CL again for midday/evening snacks on day of check out. Dreaming?

[macraven]

i have stayed club at those hotels before.

you can use the club lounge until you leave the building.

once you check out, have the TM at the counter lobby give you a key for you to be able to return to the club lounge.

that hotel key card will be valid for a limited time, meaning until you leave the building to return home or where ever your next journey will be.

[penzish]

Does anyone know where the deluxe rooms are located? Are they garden view or pool view? Any info would be appreciated.

[damo]

Does anyone know where the deluxe rooms are located? Are they garden view or pool view? Any info would be appreciated.

Deluxe rooms can be both garden view and pool view.

[bubba's mom]

never mind...not awake yet!

[ciera321]

We're planning on going to US in early June for 2 nights before heading to Disney World for 2 weeks. We're celebrating DS's graduation and he chose HRH to stay the 2 nights. I'm wondering if anyone who is familiar with the resort hotels can tell me when to start looking for an AP rate? Also, will these boards be buzzing when they come out like they are when Disney resort discounts come out? I'm just not familiar with how Universal handles their discounts...Thanks!!!:)

[chimo2u]

Deluxe rooms can be both garden view and pool view.

Hmmmm, I wonder why I was told there are no pool view deluxe rooms by the assistant who is helping me with my NEXT Oct, 2012 booking....I have been offered a wonderful managers rate on a Dlx room, with an upgrade to CL (due to a room deficiency on our last CL stay in FEB, 2011)....Now, the manager assistant has been nothing short of wonderful, has me blocked off and secured for a room Next October, but when I requested a pool view room, she told me they don't have any Deluxe pool view rooms :confused3
I am wondering if she meant only no pool views on Club level??? I don't know, but I guess I am leaving it up to her to choose my room, as she said she has me booked in a room close to the club lounge (which is great!)
I got a little spoiled :lovestruc by my view last yr....it was a pool view with a wonderful view of RipRide Rockit lit up at night, Hulk, and the theme parks....great location close to the lounge too( my son's ipod/ my IPad worked on FB and we didn't buy the Wi Fi!! :) ), unfortunately it was only a standard room, and not a deluxe queen, which we need this yr. for 3 different sleeping arrangements.
Those pool views sure are lovely! :lovestruc

[LMO429]

We have a super early flight the day of our arrival. I assume if all goes well we will be checking into the hard rock around 10am. If our room is not ready do they notify you via text message or give you a phone number to call in and check if we decide to go to the parks? thanks

[macraven]

We have a super early flight the day of our arrival. I assume if all goes well we will be checking into the hard rock around 10am. If our room is not ready do they notify you via text message or give you a phone number to call in and check if we decide to go to the parks? thanks

both.

they will call you or you can call them.

if the hotel was full the night before your check in, it will be in the afternoon before they will be able to get your room ready probably.

[MrsMud]

HRH has its own program, the All Access card.
Loews has the YouFirst program for guests.

you explained it well.

Sorry to exhaust this issue further, but I hear everyone talking about this YouFirst card. Is this the same as the Loews First card? I got that several years ago and always used it at HRH, Orlando. It gave me: Early check in, late checkout, possible upgrade based on availability, and a welcome gift. YOu also accumulated points based on stays, but only if you paid rack rate. We never did, so we never accumulated points, LOL! We Usually got the famous milk and chocolate chip cookies when the kids were with us, and the wine when it was just my hubby and I. Did they replace this with the YouFirst program?

[bubba's mom]

Sorry to exhaust this issue further, but I hear everyone talking about this YouFirst card. Is this the same as the Loews First card? I got that several years ago and always used it at HRH, Orlando. It gave me: Early check in, late checkout, possible upgrade based on availability, and a welcome gift. YOu also accumulated points based on stays, but only if you paid rack rate. We never did, so we never accumulated points, LOL! We Usually got the famous milk and chocolate chip cookies when the kids were with us, and the wine when it was just my hubby and I. Did they replace this with the YouFirst program?

You First replaced Loews First.

HRH is no longer participating as it's not Loews. Use the Hard Rock All Access card at HRH.

and, just so you know, they did away with "welcome gifts".

check Loews You First site for the new perks.

[macraven]

it has to be about 3/4 years now since hrh was dropped from the Loews program.

[MrsMud]

That's too bad. We really enjoyed those welcome gifts! :lovestruc
I'll look into the All Access card. But did someone say you don't get a welcome gift with this either? Or late checkout? So do I want to spend $5 for a pin and backpack, that's what I have to consider...

[macraven]

That's too bad. We really enjoyed those welcome gifts! :lovestruc
I'll look into the All Access card. But did someone say you don't get a welcome gift with this either? Or late checkout? So do I want to spend $5 for a pin and backpack, that's what I have to consider...

the one all access you get when you check in to hrh is free.

the other all access that anyone can buy on line costs $25.
When I subscribed online about 6-7 years back, i received the membership all access card, loaded aa card of $20, collector hrc pin, sling back pack.

membership once you enroll, is for a lifetime.

i'm a pin collector.
year ago last, i spent over $800 at HRC shop on pins.
and that was with my discount.

you can get upgrades if available as a room perk.
you go ahead of all other lines for a table at hrc when you show your all access card.
by that i mean, ahead of the priority line for hotel guests......

if you are not a hrh or hrc homie like me, all of the above wouldn't mean squat to you... :laughing:

[uncw89]

the one all access you get when you check in to hrh is free.

the other all access that anyone can buy on line costs $25.
When I subscribed online about 6-7 years back, i received the membership all access card, loaded aa card of $20, collector hrc pin, sling back pack.

membership once you enroll, is for a lifetime.
hat's what I got when I joined a few months ago.

i'm a pin collector.
year ago last, i spent over $800 at HRC shop on pins.
and that was with my discount.

you can get upgrades if available as a room perk.

you go ahead of all other lines for a table at hrc when you show your all access card.
by that i mean, ahead of the priority line for hotel guests......

if you are not a hrh or hrc homie like me, all of the above wouldn't mean squat to you... :laughing:

I was able to get an upgrade to Club level in Aug. when we went!!!!!:dance3::cool1: :woohoo::woohoo:The girl at the desk said that they weren't supposed to do upgrades anymore, but she would give me one!:rolleyes:

Thanks to you and this thread for all the info! I wouldn't have known about the All Access pass.
We were so excited to get the upgrade!!! DS loved Club Level....especially the lounge!! DH and I did too!!

[lilclerk]

Is it worth it to spend a night at one of the Universal hotels if I'm going to see a show at the HRC one night of my trip? If so, which hotel would be best? I was planning on going to IoA to see Harry Potter that day anyway. I'm guessing the Hard Rock, but I'm wondering how close the cafe is to the resort.
All my excursions to Universal, and I never paid attention to the hotels.

[bas71873]

I can't remember from our trip 2 1/2 years ago...

1. Do the rooms at HRH have a mini fridge? Not looking for a stocked bar, but somewhere to stash drinks, maybe some milk?


2. I see that they now have Kuerig coffee pots. Is that new? I don't remember those last time and am excited to be able to bring a few flavors that I like.

3. Finally, assuming the rooms do have a mini fridge, has anyone ever successfully ordered from Garden Grocer or somewhere similar and had them deliver to HRH (or grocery shopped a little if you have a car)? We stayed club level last time, but just didn't get our money's worth, so in an effort to save a few bucks, I was thinking of having cereal and pop tarts for the morning, a few beers in the fridge if we want. Some snacks & other drinks. Not a whole lot, but just a few things to have in the room. We get tired of eating out all the time.


Thanks.

[ladeedeb]

Sorry, it's a mini bar. Although you may be able to fit a couple of things in it, there isn't room for much. We have been known to bring one of those throw-away cheap coolers and fill it will ice from the ice machine previously.:rolleyes1

Love the Kuerig, and if you have specific flavors you like bring them. They just have a few basic selections.

As far as Garden Grocer, don't know since we always have a car and buy at Target, Walmart on the way, or a near-by grocery store. There are many stores to get stuff at, if you have a car. There is a Publix really close to there and a couple of Walmart Superstores not too far.

Have fun! :yay:

[bas71873]

Sorry, it's a mini bar. Although you may be able to fit a couple of things in it, there isn't room for much. We have been known to bring one of those throw-away cheap coolers and fill it will ice from the ice machine previously.:rolleyes1

Love the Kuerig, and if you have specific flavors you like bring them. They just have a few basic selections.

As far as Garden Grocer, don't know since we always have a car and buy at Target, Walmart on the way, or a near-by grocery store. There are many stores to get stuff at, if you have a car. There is a Publix really close to there and a couple of Walmart Superstores not too far.

Have fun! :yay:


Thanks! We may have a car, haven't decided yet, and a styrofoam cooler might work. Thanks!

[k&a&c'smom]

the one all access you get when you check in to hrh is free.

the other all access that anyone can buy on line costs $25.
When I subscribed online about 6-7 years back, i received the membership all access card, loaded aa card of $20, collector hrc pin, sling back pack.

membership once you enroll, is for a lifetime.

i'm a pin collector.
year ago last, i spent over $800 at HRC shop on pins.
and that was with my discount.

you can get upgrades if available as a room perk.
you go ahead of all other lines for a table at hrc when you show your all access card.
by that i mean, ahead of the priority line for hotel guests......

if you are not a hrh or hrc homie like me, all of the above wouldn't mean squat to you... :laughing:

Thanks for your help with this, and all US/IOA questions.:goodvibes

As so many posters ask about this, I thought I'd post my recent experience with joining All Access ($24.95 + $1.95 s & h).:) When I joined online, these were (and still are) the benefits listed:

* $20 in All Access rewards good toward the purchase of food, beverage or merchandise at participating cafes

* Limited Edition membership pin ($12 value)

* First available, preferred seating for your cafe visits

* Late check out, room upgrades, check in gifts at participating Hard Rock Hotels & Casinos when available

* 10% off purchases in Hard Rock's online Rock Shop

* Access to special promotions throughout the year

* Personalized area on HardRock.com for members to track their All Access rewards

* Monthly newsletter email

* 12-issue subscription to Rolling Stone ($9.95 value) "click here for subscription and rebate details" (US residents only)

This is the confirmation I received after purchase:

Congratulations, xxxx You are an official All Access member! You can start using your card as soon as you get it in the mail. The card will already be loaded with $20 worth of All Access rewards that you can use at participating Hard Rock Cafes and Rock Shops toward the purchase of food, beverages, and merchandise. And don't forget to visit our Online Rock Shop, where you'll get 10% off Hard Rock merchandise you can only find online. Just login with your All Access username to enjoy this benefit today.

Thank you for signing up for our limited time offer to receive 12 issues to Rolling Stone magazine, included with your new All Access membership. Please allow 6-8 weeks for your subscription to begin.

I joined about two weeks ago, and earlier this week, I received a package with a sling-type bag and the rewards card. No collector's pin, it seems the back pack is in place of the pin. Just one card, so I'm not sure if they now only send the one, or I should expect another in the mail.

The All Access program seems a bit of a slap dash affair!:laughing: From reading here and other threads, they have at least two programs: one free with different benefits than the other for-a-fee program; the advertised swag may or may not be what you receive; the Rolling Stone mag subscription is sometimes a full year, sometimes one issue. The reservations line doesn't seem to be fully informed regarding the two - I got an odd response when I stated I would be receiving mine in the mail.:crazy:

Oh, and speaking of the magazine - the "click here" link on the website takes you to a page with a rebate form, stating you should only fill it out if you DO NOT want the magazine subscription!:upsidedow From the looks of it, you can get some sort of rebate for the portion of the membership fee that includes the mag subscription, but I don't know for sure - I like RS, so was happy to get it (if I get it, lol).

[macraven]

i recieved both backpack and pin.

try sending them an email to inquire what happened to your pin.
i have friends that ordered last year and they received both.

[k&a&c'smom]

macraven - Thanks, I'll try emailing. Since the pin was listed, but the sling bag was not, I assumed they had run out of the pins and substituted. No biggie, I just find these things humorous.:goodvibes

I am so looking forward to our upcoming HRH stay - 6 nights in May!:banana: Now, if only my adult kids can make a decision on who is going along, so that I can add an extra room before they are booked up:headache:

[malcontent]

I joined about two weeks ago, and earlier this week, I received a package with a sling-type bag and the rewards card. No collector's pin, it seems the back pack is in place of the pin.

I got both the sling bag and the pin, as well. The pin was tucked in the bag, and quite frankly, I almost missed it. Check the bag again carefully.

[k&a&c'smom]

I got both the sling bag and the pin, as well. The pin was tucked in the bag, and quite frankly, I almost missed it. Check the bag again carefully.

Oops, I have moved the bag around several times! I did not think to check inside, although I did check the packaging. I'm going to go look now, brb!

ETA: Hey, thanks!:goodvibes It was just as you suspected, the pin was down in a corner of the bottom of the bag. Easy to miss, obviously.:laughing: I'm glad I hadn't gotten around to emailing yet.:blush:

[macraven]

glad you found it!!

[malcontent]

:goodvibes

[k&a&c'smom]

glad you found it!!

Me, too, we would likely have thrown stuff into the bag and never known it was there. Thanks again, malcontent!:yay:

[eculmone]

I'm back :surfweb: it's been a while since I last posted, but March break for Canadians is looming... and I'm just thinking what if? So I went to check out room availability. I don't remember it being so expensive? Looking at $485 a night plus, plus... is this about right?:confused3

[eculmone]

Need a strategy. Want to see Big Time Rush for Mardi Gras with dd teenager. Would you suggest couple nights to take advantage of fol priviledges then hoping to hit discovery cove or sea world for a couple of days, so thinking after spending 2 nights 3 days at Universal we could do Discovery Cove, Seaworld itinery at another hotel not soooooo expensive? Does anyone have a better idea? Is it worth it compared to buying FOL seperately? All ideas welcome :lovestruc

[sydangel68]

We are staying for 6 nights in September and I can't wait.

Have booked the Deluxe Room for the extra space as it will be DH, DS8 and myself.

Is the deluxe room worth the extra $$?

Would be interested in hearing others opinion. I just figure since we are staying 6 nights, we will be glad of the extra space away from each other :rotfl:

Also interested to hear about the best places to eat, either at HRH or around?

Cheers
Angela

[macraven]

i have stayed at the deluxe rooms at hrh before.

you do have a bit more space.
the deluxe room i was in had like an alcove before the beds.

nice to have the bench in that section and the extra counter space.

i'm sure you'll like it.


is the extra space worth more money?
not really.

but i go solo and for the past few years booked a king suite at rph......
do i need the extra rooms and space?

no, but i like it. :laughing:

[eric wirral]

Hi all. Does anyone know the HRH email address?
I need to ask if they have a laundry service and if so the rates.

[macraven]

they have laundry service but it is cheaper to do it yourself.
only 2 of the hotels have self use laundry rooms.

from the web site:

Laundry, Dry Cleaning and Special Services
Our hotels provide a timely and efficient service based on the guest’s needs. Services include laundry, dry cleaning, quick pressing, and shoe shine service. If necessary, Express or Same Day Service can be requested. Hours of Operation: Available 9:00 AM to 6:00 PM; 7 days a week



Hard Rock Hotel
5800 Universal Blvd.
Orlando, FL 32819
Reservations: 1-888-273-1311
Phone: 407-503-ROCK (2000)
Fax: 407-503-ROLL (2010)



when in your room, push the star service button on your phone and they will help you schedule the laundry service pick up/info.

you can call the hotel directly to inquire about the costs involved for laundry service.

i can guarantee you, it is cheaper to do it yourself.

[eric wirral]

they have laundry service but it is cheaper to do it yourself.
only 2 of the hotels have self use laundry rooms.

from the web site:

Laundry, Dry Cleaning and Special Services
Our hotels provide a timely and efficient service based on the guest’s needs. Services include laundry, dry cleaning, quick pressing, and shoe shine service. If necessary, Express or Same Day Service can be requested. Hours of Operation: Available 9:00 AM to 6:00 PM; 7 days a week



Hard Rock Hotel
5800 Universal Blvd.
Orlando, FL 32819
Reservations: 1-888-273-1311
Phone: 407-503-ROCK (2000)
Fax: 407-503-ROLL (2010)



when in your room, push the star service button on your phone and they will help you schedule the laundry service pick up/info.

you can call the hotel directly to inquire about the costs involved for laundry service.

i can guarantee you, it is cheaper to do it yourself.

Thanks for the info

Which 2 hotels have self use laundry rooms?
Is HRH one of them?

[JessicaR]

Thanks for the info

Which 2 hotels have self use laundry rooms?
Is HRH one of them?

Yes, HRH and RPR.

[EMom]

I posted a thread on this, but I thought I might get some attention here....

I booked a pool view room at HRH for this summer. Higher floor. Normally, I stay away from pool view because of the noise, but I thought being on the upper floor might help. Will it likely still be noisy?

Here's the real issue. I wanted to book garden view, but it was not available then. But it is NOW! I'm sure the rooms will go fast, so I need info ASAP. The price difference is minimal, so that is not a factor. What is the difference in location and view for these rooms? Does garden view mean you look at gardens or could you get a building or parking lot? Which rooms are closer to transportation?

Anything else I need to consider?

THANKS!

[macraven]

I posted a thread on this, but I thought I might get some attention here....

I booked a pool view room at HRH for this summer. Higher floor. Normally, I stay away from pool view because of the noise, but I thought being on the upper floor might help. Will it likely still be noisy?

Here's the real issue. I wanted to book garden view, but it was not available then. But it is NOW! I'm sure the rooms will go fast, so I need info ASAP. The price difference is minimal, so that is not a factor. What is the difference in location and view for these rooms? Does garden view mean you look at gardens or could you get a building or parking lot? Which rooms are closer to transportation?

Anything else I need to consider?

THANKS!

garden views are all views except the pool.

i had a garden view once on club that faced the water canal.
i could see when the water taxi was coming in and then leave to catch it right away.

you could have a front of the building view which is the front lawn and drive up.
could be the back side of the hotel that angles out to the open grassy area, which leads to the water taxi.
could have a view of the employee side parking lot, but not very likely..
if you are at the other side of the building (to the right when you walk into the lobby) you are on floor #3.
that far side would have a partial view of trees and walk/roadway.
the parking lot is on ground level on that side.

i have read a couple of years back someone booked a garden view and had a view of service maintenance section. they complained and received a change in their rate to the obstructed view rate.

haven't heard since then of a problem w/ garden view.

i like garden views.
when you change your booking, you can have a note put in the ressie you prefer a garden view of foliage-water canal- etc.

at hrh, i ususally stay on floor 6 or 7.
never had an issue with the pool noise.
windows are sealed, can't hear that much of people inside the room.
i wasn't in the room that much during the day time but for night/sleeping, noise was never an issue for us.

i prefer higher floors for views.

hard to say which rooms are closer.

looking at the hrh when you enter, the left side of the building would be closer to the water taxi dock.
if you are in a far wing, you can use the stairs to leave the building.

if not, you can take an elevator down to the first floor and walk around the pool to the dock.
and, when you leave the elevator and go down the first hall to the left, you can leave the building to the boat dock that way also.

you have a couple of ways to reach that type of transportation.

the walking path can be entered by all of the above ways.

hope i have not confused you.

[EMom]

No, you didn't confuse me THAT much! :lmao: Seriously, you were quite a help.

I did fail to mention that DH is getting a hip replacement right after our trip, so he's not up for big hikes around a large hotel. Sadly, I hate being near an elevator so that is out. He plans to spend time at the pool while DD12 and I hit the parks. I was wondering if there is a benefit to pool view (easier access to pool) or if it's pretty much equal between garden view and pool view. :confused3

I must say, PBH spoiled us. We booked a standard room, they upgraded us to pool view and it was as close as could be to the dock. Very near the restaurants. Really could not have been much better. I do remember thinking that if we had been placed on the other side of PBH, he would have had a loooong walk to the dock. I think I need to access a map of HRH to help me out. :rotfl:

Thanks for your help and any more you can offer!




garden views are all views except the pool.

i had a garden view once on club that faced the water canal.
i could see when the water taxi was coming in and then leave to catch it right away.

you could have a front of the building view which is the front lawn and drive up.
could be the back side of the hotel that angles out to the open grassy area, which leads to the water taxi.
could have a view of the employee side parking lot, but not very likely..
if you are at the other side of the building (to the right when you walk into the lobby) you are on floor #3.
that far side would have a partial view of trees and walk/roadway.
the parking lot is on ground level on that side.

i have read a couple of years back someone booked a garden view and had a view of service maintenance section. they complained and received a change in their rate to the obstructed view rate.

haven't heard since then of a problem w/ garden view.

i like garden views.
when you change your booking, you can have a note put in the ressie you prefer a garden view of foliage-water canal- etc.

at hrh, i ususally stay on floor 6 or 7.
never had an issue with the pool noise.
windows are sealed, can't hear that much of people inside the room.
i wasn't in the room that much during the day time but for night/sleeping, noise was never an issue for us.

i prefer higher floors for views.

hard to say which rooms are closer.

looking at the hrh when you enter, the left side of the building would be closer to the water taxi dock.
if you are in a far wing, you can use the stairs to leave the building.

if not, you can take an elevator down to the first floor and walk around the pool to the dock.
and, when you leave the elevator and go down the first hall to the left, you can leave the building to the boat dock that way also.

you have a couple of ways to reach that type of transportation.

the walking path can be entered by all of the above ways.

hope i have not confused you.

[macraven]

why don't you call the hotel directly and talk to the person that assigns the rooms for incoming guests.

i know your trip is not within the next 2 weeks, but they could block out the room now for your dates that you need, due to a medical situation.
(limited walking)

if Mr Emom has walking, sitting, (etc) limitations due to his hip, having a room near exits to the outside would make your vacation a lot more enjoyable for everyone.

just because he won't be in the parks with the family during the day, it would be nice if he had the opportunity to be able to lounge around the pool and relax in the sunshine. he's on vacation too.

the main way out to the pool is thru the doors on first floor.
this part of the building (backside) faces the pool, parks/water canal/walkway, etc.

the lobby elevators empty out not far from those doors.
he won't have a long walk to the pool.

for room location, i always try to get my room near the elevators.
when i was at hrh, i would be about 5-6 doors down from them.

at hrh, you can have some long hallways.
one corridor can branch out to two more hallways going in opposite directions.
that is where you will encounter more walking..

noise wasn't an issue near the elevators for me.
only noise i can remember is when peeps come in late at night and talk loudly in the hallways as they walk to their rooms.

peeps talking in regular voices did not always carry over to the rooms from the hallways.

the beds in the hrh rooms are not close to the doors in that room.
the beds are closer to the windows.


if you call, the person that assigns the rooms would have a good knowledge of what walking is required to reach the outside.
they would be aware of rooms that are near exits and still have a decent view.

ask if they can block out a room now for your future trip so your husband will not encounter medical problems while on vacation.

if i were in your situation, i would do that.
i would try to work out the kinks in advance to ensure everyone in the family could enjoy the vacation together.

if you wait until you check in to find a room with a certain location for less walking, it might be too late.
those rooms might already be occupied.

[kmayer91]

:dance3:

[Brit_Jude]

:dance3:

kmayer91 - are you doing the happy dance for a reason? :dance3:

[tricia]

Just booked a Deluxe room for our trip in October and would love to hear, or see what the layout of one of those rooms are like.

[damo]

Just booked a Deluxe room for our trip in October and would love to hear, or see what the layout of one of those rooms are like.

Here is a layout and photo of the queen and king rooms:

http://www.uomeetingsandevents.com/_images/_site_content/img_premium_double_queen_rooms_HR.jpg

http://www.uomeetingsandevents.com/_images/_site_content/img_premium_king_rooms_HR.jpg

[tricia]

Thank you Damo, I kept getting only the Picture and never the layout.

[damo]

This is a great site: http://www.uomeetingsandevents.com/Hotels/Hard_Rock/Accommodations/Accommodations.asp#

[KingK12]

Extremely nice hotel to stay would recommend it to anyone. I would also say if you have some money to spend check out the Palm restaurant, it'so delicious! :thumbsup2

[kamcgrory]

We have 2 guarenteed connecting garden rooms booked for our family of 6 next month. Since 2 of my kids are ages 15 and 12, I am hoping that will be able to find their way back to the room from the pool for drinks. If the 21 year olds get lost that might be good for me. :rotfl: Should I request 1st floor rooms? I don't mind the view or the noise (heck, I'm bringing 4 kids with me, 5 if you include DH), so 1st floor doesn't bother me at all. Just don't want to be in a pet room and I thought I read somewhere that all the pet rooms were on the 1st floor. Is this correct? Maybe I should ask for 2nd floor near an elevator? If you can't tell, I'm trying to avoid having to walk back and forth with them all day. :) Thank you for all of your advise!

[macraven]

We have 2 guarenteed connecting garden rooms booked for our family of 6 next month. Since 2 of my kids are ages 15 and 12, I am hoping that will be able to find their way back to the room from the pool for drinks. If the 21 year olds get lost that might be good for me. :rotfl: Should I request 1st floor rooms? I don't mind the view or the noise (heck, I'm bringing 4 kids with me, 5 if you include DH), so 1st floor doesn't bother me at all. Just don't want to be in a pet room and I thought I read somewhere that all the pet rooms were on the 1st floor. Is this correct? Maybe I should ask for 2nd floor near an elevator? If you can't tell, I'm trying to avoid having to walk back and forth with them all day. :) Thank you for all of your advise!

these are the only rooms pets are allowed:

Pets are not allowed in the pool/lounge or restaurant areas

Pet friendly rooms include:
Loews Portofino Bay Hotel: Garden View & Bay View rooms only.
Hard Rock Hotel: Garden View rooms only.
Loews Royal Pacific Resort: Standard rooms only.

Club rooms do not participate in the program

pets are usually only on the first 2 floors.
But, i have seen them on higher floors at hrh some years back.

If you are near the elevator, you won't lose any of the kids.
they'll find their way back to the room easily.

[k&a&c'smom]

I read this entire thread a couple months back, great info, thanks to everyone who posts answers.:goodvibes I need to catch up on the last few pages, we'll be at the HRH in a couple weeks.

This may have been answered, but I'm afraid if I go to look for it I'll forget my question.:rotfl: Gettin' too old.;)

For those of you who buy a Styrofoam cooler and keep water in the room, how do you fill the cooler? I always hate to fill one from the ice makers, as that takes up so much time and uses so much ice. I noticed somewhere it was suggested to call star services for large quantities - is this still the case?

TIA!

[macraven]

yes, call star service.

[k&a&c'smom]

Thanks, macraven, you rock!!:goodvibes

[jkshel]

thanks, macraven, you rock!!:goodvibes



ditto! ;)

[k&a&c'smom]

We just returned from our HRH/PBH split, and had the most awesome time at Hard Rock!!:yay:

We sent an email a few days in advance to reiterate our requests - upper floor, near the elevator. Asked for a pool view if available, due to our All Access membership. (booked garden view) Even though the reservationist said we needed to show it at check in, they had it on our account and had already put us in a 5th floor room overlooking the pool. We had a palm tree blocking part of the view, but overall it was nice and we loved the location just a few doors down from the elevators.

We were given free wifi and health club privileges, which was great as DD loves to hit the gym a couple times a day to work off our pool drinks.;) Spent two wonderful days at the pool, service was excellent! It was great throughout the resort, and we can't wait to return.

Oh, we had dinner at the Palm our first night, enjoyed it so much we returned on our last night though we were staying at Portofino.

[Brit_Jude]

We just returned from our HRH/PBH split, and had the most awesome time at Hard Rock!!:yay:

We sent an email a few days in advance to reiterate our requests - upper floor, near the elevator. Asked for a pool view if available, due to our All Access membership. (booked garden view) Even though the reservationist said we needed to show it at check in, they had it on our account and had already put us in a 5th floor room overlooking the pool. We had a palm tree blocking part of the view, but overall it was nice and we loved the location just a few doors down from the elevators.

We were given free wifi and health club privileges, which was great as DD loves to hit the gym a couple times a day to work off our pool drinks.;) Spent two wonderful days at the pool, service was excellent! It was great throughout the resort, and we can't wait to return.

Oh, we had dinner at the Palm our first night, enjoyed it so much we returned on our last night though we were staying at Portofino.

Glad you had such a great time at Hard Rock and the service you received rocked :cool1: We were debating about the Palm for a Birthday dinner so the info on this is very timely.

[k&a&c'smom]

Glad you had such a great time at Hard Rock and the service you received rocked :cool1: We were debating about the Palm for a Birthday dinner so the info on this is very timely.

I think you will be very pleased if you choose to have your birthday dinner at the Palm. We were a little curious on our first visit, as we have so many good steakhouses in KC (we are south of there), but it was great! Everything a good steakhouse should be - great food (a good mix of steak, chops and seafood, the crab cakes were fab!), perfect martinis and the service was impeccable.

Both nights there were conventioneers having some kind of company get-together in the restaurant, so it was a bit loud, but you wouldn't know it from the attention we received. DD and I were treated as if we were their only customers, pretty impressive with so many diners in the restaurant who quite likely spent a lot more than our little table.;)

Oh, and they do give a AAA discount! Sweet!

[Pegdisneygirl]

Hi, I am planning to take my DD and 3 friends to Universal in September to celebrate my DDs Sweet 16. We have been to Disney several times, never been to Universal.
Any ideas on how to make it a memorable time for the girls? We are staying at the HRH for 3 nights, booked 2 garden view rooms. Not sure I got the best deal. Should I request specific rooms? Is there anyway to get a free upgrade or anything special for the occasion?

[macraven]

HRH has it's own loyalty program, All Access.
this program will terminate 9/30 and a new one will begin..

you can join AA online.
or you can probably get the AA when you check in to the hotel.
depends on when in september you will be there.

you can always ask at check in if you can have a free upgrade.
if the hotel is not at full occupancy, it could happen.

[patster734]

I think you will be very pleased if you choose to have your birthday dinner at the Palm. We were a little curious on our first visit, as we have so many good steakhouses in KC (we are south of there), but it was great! Everything a good steakhouse should be - great food (a good mix of steak, chops and seafood, the crab cakes were fab!), perfect martinis and the service was impeccable.

Both nights there were conventioneers having some kind of company get-together in the restaurant, so it was a bit loud, but you wouldn't know it from the attention we received. DD and I were treated as if we were their only customers, pretty impressive with so many diners in the restaurant who quite likely spent a lot more than our little table.;)

Oh, and they do give a AAA discount! Sweet!

Awesome! I grew up in south KC and Raytown is my home now.

The steaks at Emeril's in Citywalk, and Emeril's Tchoup Chop in the RPH are good too.

[kingken]

We just returned from our HRH/PBH split, and had the most awesome time at Hard Rock!!:yay:

We sent an email a few days in advance to reiterate our requests - upper floor, near the elevator. Asked for a pool view if available, due to our All Access membership. (booked garden view) Even though the reservationist said we needed to show it at check in, they had it on our account and had already put us in a 5th floor room overlooking the pool. We had a palm tree blocking part of the view, but overall it was nice and we loved the location just a few doors down from the elevators.

Oh, we had dinner at the Palm our first night, enjoyed it so much we returned on our last night though we were staying at Portofino.

hi
what email did you use as i sent the form off the website asking for a fridge for my medication but received no reply
also is there service around the pool and is the tip in the check or do you tip the server when served, thanks