PDA

View Full Version : wow....bad reviews on TA for the beach club rooms..


lisaisanurse
04-29-2011, 07:56 AM
I am surprised how many negative reviews for the beach club rooms...for that price, that is a shame.......good reviews on the pools/grounds/lobbies but yuck! My mother would have a fit, if her room was "shabby" for those prices.......lol. I think I will stay with FD @ CSR, refurb was done..less dining options but we have a car and no little ones......

vicki_c
04-29-2011, 08:08 AM
We usually stay @ BC Villas, but we stayed in a newly refurbished BC resort room a few years ago and it was beautiful. Really top-notch decor and bedding. Immaculately clean. I really don't put any stock in TA reviews for the most part, I find them to be overwhelmingly negative - or overly dramatic - for all hotels.

They had a refurb in late 2008 if I recall right.

lsenquiz
04-29-2011, 08:38 AM
I really don't put any stock in TA reviews for the most part, I find them to be overwhelmingly negative - or overly dramatic - for all hotels.

They had a refurb in late 2008 if I recall right.

I agree. Seems like some of the people that write those reviews set out to have a terrible vacation. However, I am glad that they have refurbed the boardwalk villas. I do think they waited until the last possible minute to do it. I can not wait to stay there in September and see what the new rooms look like!

DisneyMomx7
04-29-2011, 08:41 AM
We've stayed in BC rooms in 2008 (right after the refurb), 2009, and 2010. We never found them shabby at all! We are booked for 15 nights in July. It is our favorite resort.

BC has everything going for it - good rooms, great transportation, great pool and fantastic cms!

k&a&c'smom
04-29-2011, 08:53 AM
We were just there last August, and our room was in terrific shape. Loved the new decor (from 2008 renovations), even though I was not wowed by the photos before our trip. In person, the whole room is restful and lovely.

How old were the reviews on TA? Many could have been from before the refurb.

cvjw
04-29-2011, 08:53 AM
I hope more people read the bad reviews and stay away from the BC - more room for my family. It is our favorite of all of the Disney resorts.

creativeamanda
04-29-2011, 09:12 AM
I've found that a person will report a negative before they report a positive. Especially on TA. I read some of the reviews, and you know what? I have always read negative reviews about POR, but I've always found them unwarranted. So for our upcoming trip to BC, I've just ignored the TA reviews.

poohgirl6
04-29-2011, 09:26 AM
It seems like TA tends to have real complainers. Posters will often slam a particular resort and give it a very low grade for things that happen at every WDW resort: No free Wi-Fi, limited TV channels, slow or inconsistent bus service, and most of all: Room not being ready upon check-in (never mind that it's only 11am). These are WDW-wide and not the product of any one resort.

Most of the posters seem to be unfamiliar with WDW and perhaps a little research before hand would have prepared them for the peculiarities of the WDW resorts.:confused3

So, try to read between the lines and see what they're really complaining about. A dirty, run-down room is another story and although it could happen anywhere, would be concerning to me.

KatMark
04-29-2011, 09:44 AM
If I listened to everything on TA, there are several hotels/resorts I would not have stayed at, including the CSR which has become our favorite Disney resort. That being said, we are trying the AKL for a couple of nights this trip before the CSR, and next year our goal is to try the Beach Club a couple of nights before CSR. I believe a lot of those reviews on TA are business travelers and they complain more than praise.

DisneyMomx7
04-29-2011, 09:49 AM
I'm not even sure where you're getting all these bad reviews.

I just checked TA and out of the first 10 I think 8 were very positive!

There were just as many negative reviews of CSR.

I really think you need to take TA reviews with a grain of salt.

LMO429
04-29-2011, 09:51 AM
Most of the reviews of the beach club on tripadvisor are rather positive.

as far as the rooms goes I think the beach club villas rooms are in need of a refurb not at the beach club, they recently just had a renovation couple of years back.

lisaisanurse
04-29-2011, 10:14 AM
those reviews were NOT that good...I am an avid TA user/reader and I can read between the lines..............it's been pretty on the money with my travel these past 7 years....some people complain about the little things, true, when I post a review, I really like doting on the positive and if something is a minor flaw, I do portray it's just minor or personal...there were many complaints on how dingy the BCV are....bad service, things needing in repaired, sheets being horrible..(I dont take that to mean too much but surprised how many commented on that!) $400 per night, you tend to want "nicer" things...but I guess the location and the food choices itself is what your paying for......we are going to stick with CSR, we added an extra day, staying 9 nights now, we have a car because we hate buses! I found that since our child is older now, screaming kids at the end of the night in such closed quarters just doesnt say "vacation" and my hubby would down right refuse to go if he had to take a bus............lol. whatever! We always rent a car now and we find the driving to be sooooooo quick, and I haven't hit traffic, ever, even out of the parks. I see the reviews for the non villas are better!! CSR 2 adults and one adult child, 10 days, DXDP, 10 day car rental full size car, R/T airfare thru SW non stop (early arrival 8:45am), 8 day hopper passes, tickets for 2 days of harry potter, Free Dining upgraded to DXDP for 10 days (ugh!), and Pittsburgh Giant Eagle Fuel perks (free gas promo) = grand total give or take a few $$ ....$4240....AKL and WL are almost $1000 more, we may upgrade, not sure yet....

thanks for the heads up though everyone.......the villas seem to be the rooms that are in disarray.....but who knows..............:confused3

eliza61
04-29-2011, 10:31 AM
It seems like TA tends to have real complainers. Posters will often slam a particular resort and give it a very low grade for things that happen at every WDW resort: No free Wi-Fi, limited TV channels, slow or inconsistent bus service, and most of all: Room not being ready upon check-in (never mind that it's only 11am). These are WDW-wide and not the product of any one resort.

Most of the posters seem to be unfamiliar with WDW and perhaps a little research before hand would have prepared them for the peculiarities of the WDW resorts.:confused3

So, try to read between the lines and see what they're really complaining about. A dirty, run-down room is another story and although it could happen anywhere, would be concerning to me.

Really?? I totally disagree. How much research do I have to do to get a clean room? I would think that is a no brainer? WDW doesn't have peculiarities , they simple are not up to the real world standards. sorry disney deluxes are Marriots at best. There is absolutely nothing wrong with a Marriott just that disney wants to charge you 550 bucks a night for it.

Op, IMO TA people tend to be a bit more judgemental because they aren't absorbed in pixie dust as we are.

I love disney but the truth is that disney deluxes are not DELUXES!! We are paying top dollar simply for location. No way, no how can you put a 500 dollar a night disney hotel up against any real deluxe and come out with disney on top.

Now I'm reading a lot of the reviews on the villas and I think the reviews are justified. Dirty rooms? sorry guys, dirty rooms are totally unacceptable. You may give disney a free pass and say it could happen to anyone but I'll admit to be picky, when I walk into my hotel room. I want it brand spanking, sparkling clean.

So the problem is that Tripadvisor gets reviews from people who are looking at what you pay at disney and then comparing to what you would get in the real world.

I'm the opposite, I find that posters here on the Dis, tend to excuse any poor service disney gives. We are so high on pixie dust that no matter how horrible a room is we would say it was great.

If you dare to make an bad review you get flamed and usually just like the previous poster, you are told "if you had just done your research, you would know what to expect" What? I have to do research to expect a clean room? Seriously?? You have to do research to expect knowledgable, friendly staff?

DisneyMomx7
04-29-2011, 10:46 AM
I was commenting on the Beach Club Resort rooms - not BCV.

The OP never mentioned BCV in her first post - just BC.

To each their own - to me BC is so much nicer than any mod, but that's me.

I did see plenty of complaints about CSR on TA, but as I said I find so many "picky" complaints on TA that I would never base my decision about where to stay on TA alone.

eliza61
04-29-2011, 10:51 AM
I was commenting on the Beach Club Resort rooms - not BCV.

The OP never mentioned BCV in her first post - just BC.

To each their own - to me BC is so much nicer than any mod, but that's me.

I did see plenty of complaints about CSR on TA, but as I said I find so many "picky" complaints on TA that I would never base my decision about where to stay on TA alone.

I think it's nicer than the mods also. What I'm saying is that you have a different type of traveler on Trip advisor.

They are usually not comparing Disney vs. Disney. A lot of times they are comparing what the are paying for a disney deluxe (any where from a few hundred to 600 hundred a night) and then remembering what's out there at other vacation destinations.

If you are use to staying at say the Waldolf and then you have to deal with Disney conceriege, it can be disappointing. That sort of thing.

What I like about TA is that they do give the "cons" of a resort. While they may seem picky some times the little things can make a difference. No they won't ruin my vacation but if I know a resort has a small elevator or if they have thin walls, that helps me make a decision.

poohgirl6
04-29-2011, 10:52 AM
Really?? I totally disagree. How much research do I have to do to get a clean room? I would think that is a no brainer? WDW doesn't have peculiarities , they simple are not up to the real world standards. sorry disney deluxes are Marriots at best. There is absolutely nothing wrong with a Marriott just that disney wants to charge you 550 bucks a night for it.

Op, IMO TA people tend to be a bit more judgemental because they aren't absorbed in pixie dust as we are.

I love disney but the truth is that disney deluxes are not DELUXES!! We are paying top dollar simply for location. No way, no how can you put a 500 dollar a night disney hotel up against any real deluxe and come out with disney on top.

Now I'm reading a lot of the reviews on the villas and I think the reviews are justified. Dirty rooms? sorry guys, dirty rooms are totally unacceptable. You may give disney a free pass and say it could happen to anyone but I'll admit to be picky, when I walk into my hotel room. I want it brand spanking, sparkling clean.

So the problem is that Tripadvisor gets reviews from people who are looking at what you pay at disney and then comparing to what you would get in the real world.

I'm the opposite, I find that posters here on the Dis, tend to excuse any poor service disney gives. We are so high on pixie dust that no matter how horrible a room is we would say it was great.

If you dare to make an bad review you get flamed and usually just like the previous poster, you are told "if you had just done your research, you would know what to expect" What? I have to do research to expect a clean room? Seriously?? You have to do research to expect knowledgable, friendly staff?

Eliza, I was not excusing Disney resorts, nor was I stating that research = clean room. I believe if you had read my sentence immediately following the one you bolded you would have seen that I clearly stated that a dirty room was another story and would be very concerning to me.

eliza61
04-29-2011, 10:58 AM
Eliza, I was not excusing Disney resorts, nor was I stating that research = clean room. I believe if you had read my sentence immediately following the one you bolded you would have seen that I clearly stated that a dirty room was another story and would be very concerning to me.

Opps sorry, I just did not understand what doing research and room quality had to do with one another. :confused3 That part confused me.

Again sorry for the mistake.

poohgirl6
04-29-2011, 11:02 AM
Opps sorry, I just did not understand what doing research and room quality had to do with one another. :confused3 That part confused me.

Again sorry for the mistake.

No problem. :)

athens4119
04-29-2011, 11:02 AM
I have found over years of using Trip Advisor that the reviews when taken together paint a very accurate picture of a hotel. One bad review taken alone means very little, but when you begin to see a pattern there is usaully and issue that needs to be resolved.

I find that Trip Advisor members don't hesitate to share good reviews as well as bad reviews. I would suggest that when reading a bad review, it never hurts to review several of that particular member's previous reviews to see if they fall under the category of hating everything.

I have been amazed how accurate these reviews have been regarding places that my family has traveled to all over the world. Spot on in most cases.

disneydiva1313
04-29-2011, 12:41 PM
I stayed at the Beach Club for the very first time last summer. My room was fabulous! I do think the deluxe resorts are over-priced...but, I wanted to stay there and see what it was like. Other than the price, I loved everything about the resort...it was by far the best resort and room I have ever stayed in.

vicki_c
04-29-2011, 12:50 PM
To the OP - you are now starting to talk about the Villas vs. the Resort. There is a very large difference, IMO. The Villas, while I would not call them dingy or run-down are significantly less deluxe than the resort rooms in terms of both things like bedspreads, for example, and also in terms of looking "up to date." The Villas have a somewhat different theme and it's not as upscale as the resort rooms.

So my answer at the very beginning was based on the resort rooms. I have stayed in the villas numerous times though and would just say that they are not the same.

KCSherri
04-29-2011, 01:34 PM
I hope more people read the bad reviews and stay away from the BC - more room for my family. It is our favorite of all of the Disney resorts.

Amen! We're staying there in August, and again in November...can't wait!

LMO429
04-29-2011, 01:36 PM
I have found over years of using Trip Advisor that the reviews when taken together paint a very accurate picture of a hotel. One bad review taken alone means very little, but when you begin to see a pattern there is usaully and issue that needs to be resolved.

I find that Trip Advisor members don't hesitate to share good reviews as well as bad reviews. I would suggest that when reading a bad review, it never hurts to review several of that particular member's previous reviews to see if they fall under the category of hating everything.

I have been amazed how accurate these reviews have been regarding places that my family has traveled to all over the world. Spot on in most cases.

I agree...we find the majority of the reviews on a particular spot from trip advisor to be pretty consistent as well.

DisneyMomx7
04-29-2011, 01:40 PM
I just went back and checked the Coronado Springs review on TA.

Out of the first 20, 8 were either disappointed or didn't like it at all.

I'm curious why the OP would be so quick to believe the bad reviews about BC, but then disregard the ones about CS?

I would read the DIS resort threads to get more accurate reviews about either resort.

eliza61
04-29-2011, 02:08 PM
I think with any source of reviews you have to read them and apply them to your situation.

For example, lots of people here complain about the lack of food court or quick service options at the deluxes. Since I don't like food courts, that would not be a negative to me.
So when I read any review I apply the pros and cons on my situation.

That's why I actually like bad reviews because some thing that a review finds annoying might be some thing that comes in handy for my family. The same thing about "glowing" reviews. If some one tells me a certain place has the best steak they ever tasted, I'm a bit skecptical. not because they are wrong but more because I lived in an area reknowned for their beef.

You have to pick through the information.

jakeybake
04-29-2011, 02:55 PM
BC is by far our favorite on site resort. To us, there is nothing even close.

That being said it is quite obvious that all of Disney's resorts are overpriced for what you get. I mean are the All Stars rooms better than a Hampton or Red Roof Inn? In reality no, but you have to consider what else you are paying for. Free transportation from the airport and back on Magical Express. Free bus (or boat or monorail depending on which resort and level you stay at) to the parks, and most of all the convenience of staying on property. In years past the service level was also a reason to pay more but as a whole I think that has dropped a bit, though there are certainly those that are over and above anyone any place else (Teena at the BC is an example of service excellence) but I think it has crepped closer to the norm over the last 10 years or so.

I for one am more than happy to pay an extra chunk of change each night to be totally immersed in all things Disney. You can't put a price on convenience. I'll take my short walk to Epcot, my character breakfast at Cape May and the beautiful Storm Along Bay over jumping in a car and driving two + miles to get to where I need to be.

J

CR Resort Fan 4 Life
04-29-2011, 03:03 PM
The only time I ever read Trip Advisor is when I needed information about the Farfield Inn & Suites in Cleveland, Tennessee. When I want honest reviews about any of the Walt Disney World Resorts I will read the threads on here.

lisaisanurse
04-29-2011, 05:16 PM
gonna stick with CSR first choice, AKL second, WL third.....I messaged a few people who recently stayed at the BCV and BWV, they are not saying good things, bugs all over the rooms at night, holes in the window screens, stains on carpets, room needing lots of repairs (ewwwww), dirty filthy grout in BR...CSR doesnt have all the negatives about the rooms, no biggie, we added an extra night...got the car already and we really do like going all over to eat having 9 nights of DXDP, i.e. Narcoosees, California Grill, , etc......so driving is no biggie....I will drive my parents around, they have done enough for me over the years, its the least I can do, and I don't mind, we valet park everywhere we go:cool1: I actually liked the CSR when I went for breakfast at the Maya Grill 2 years ago...pool is very nice....lots of nice walking paths..I like convenience too but $1500+ dollars for the BCV over CSR just doesnt do it for me...I would rather DH go on 3 bass fishing excursions:grouphug::cheer2:.I hope he is reading this, lol.whooo hoooo, come one Monday, lol.

kaysmommie
04-29-2011, 05:33 PM
We stayed 8 nights at Beach Club resort and everything about the room was perfect and I'm a complete clean freak! The new decor in the rooms is gorgeous and not one bit shabby. Also close friends of our's stay at BCV for 2 weeks every year and they absolutely love it! One of the things I will miss while staying at Poly this year is the pretty BC rooms. I hope you enjoy CSR.

lojikal1
04-29-2011, 05:33 PM
You've got to remember that TA caters to travelers of all sorts... some may not have much dealing with WDW... and in all fairness, $400 a night is a lot to pay for what we get at WDW... even as an avid fan of Disney, I always think of what that gets me in Vegas, NYC, or Cali and shake my head... I just came back from a trip to Vegas in January where I had a luxurious 1400 sq foot suite for $300 a night...

DisneyHolidayFan
04-29-2011, 05:44 PM
Just returned from a 8-day stay at BCV and everything was fine. We stayed in a one bedroom villa for the first time and in the 15 consecutive yrs. that we have been going to WDW, this was, by far, the nicest room of all. We have stayed also in a Studio and the regular room. Never any problems! We have also stayed at BWI, BWV, GF and POR. Loved them all!! The only problem we have had in 15 yrs. was a bug one time at POR. I am sure that CSR is a nice resort but don't condemn BC if you have never stayed there. Try it, you might like it!!!:)

OThopeful35
04-29-2011, 05:49 PM
You've got to remember that TA caters to travelers of all sorts... some may not have much dealing with WDW... and in all fairness, $400 a night is a lot to pay for what we get at WDW... even as an avid fan of Disney, I always think of what that gets me in Vegas, NYC, or Cali and shake my head... I just came back from a trip to Vegas in January where I had a luxurious 1400 sq foot suite for $300 a night...

Oh my goodness, I am really going to miss our yearly vegas trip this year. We usually stay Concierge at The Palazzo or Wynn:lovestruc but we are going to have lots of fun at Disney!!:banana:

iheartdisney
04-29-2011, 06:06 PM
If you are researching online, and this is my rule of thumb for rooms on TripAdvisor and everything else on Amazon, disregard the 5 star and the 1 star reviews, because the honest truth will be somewhere in the middle.

Adlergray
04-29-2011, 06:39 PM
Just use common sense when reading through the TA reviews. Even the people who say this is my only negative review seem to have an ax to grind. It is a vent site, there vacation may have been horrible and it had nothing to do with the room, everything just bothered them at that point. Other people are just nuts. I don't know if I;m allowed to do this so sorry if I'm not but I just find this so out there and hilarious
TA review-

I had no kleenix in the room. Silly, right? At first, I thought that was normal. I figured it was some sort of "green" thing. So, we used toilet paper. The turn-down service was just that: They turned down the bed and left chocolates. They didn't straighten anything up. They didn't update the amenities. Nothing. Just turned down the bed, left chocolates and they left. The last night...they didn't even leave chocolates.

And, speaking of just leaving: The cleaning crew left everything. The towels where they were, the dirty plates. Everything. I don't know if it is a Disney thing but they didn't touch anything. Not even to clean it. After day two (2) I figured that if I put everything in a pile in the middle of the floor, the cleaning crew would take it.

And, the amenities. Let's talk about them. Oh wait. I can't. During my four-night stay, I got one set. This is when I arrived and that was it. By the last night, we were rationing soap. Thank goodness we travel with our own shampoo.

Now, before you start thinking that I was on the phone whining to the manager, think again. I never complained to the manager, not once during my stay.

Why?

Because, the Animal Kingdom Lodge knew that I was paying $435.00 a night for my room. And, they knew it was sub-standard when they put me in it. The only complaint I made was when I first checked in. I called and verified if this was really my room. I asked them to check. They said yes. I asked if my room had been inspected and they said yes. The woman said that they had "stringent" quality controls at the Animal Kingdom Lodge.

Okay. Then, I didn't have to call the manager to tell them it was sub-standard. They apparently already knew it since they had quality controls in place. And, since I was paying $435.00 a night for a room, I was pretty sure that my room was at the top of the list for quality control.



...All I can see is the pile of dirty plates and towels in the middle of the room for a couple days...why would you not call and complain???

eliza61
04-29-2011, 06:51 PM
...All I can see is the pile of dirty plates and towels in the middle of the room for a couple days...why would you not call and complain???

LOL. Im not sure why they didn't complain. but have you seen what happens here when people make a complain. You get what I call the "standard" responses.

1) You are in Disney, you're not there for the room (or evidently the food, because you get that excuse for bad food.) lol

2) I don't let things like that ruin my vacation. You're too picky.

3) You're at Disney, not every one gets to go to disney. You should be genuflecting just for the pleasure of being here, no matter how youre treated.

I'm being a little tongue in cheek, don't take me too serious

MissionMouse
04-29-2011, 08:11 PM
I am surprised how many negative reviews for the beach club rooms...for that price, that is a shame.......good reviews on the pools/grounds/lobbies but yuck! My mother would have a fit, if her room was "shabby" for those prices.......lol. I think I will stay with FD @ CSR, refurb was done..less dining options but we have a car and no little ones......Looking at the numbers on TA, I find 88% of the review to be positive reviews. Doesn't look like an issue to me, nor did we find any issues with anything at the resort other than pool hoppers who were quickly escorted from the pool when we stayed there last year.

iheartdisney
04-29-2011, 08:21 PM
LOL. Im not sure why they didn't complain. but have you seen what happens here when people make a complain. You get what I call the "standard" responses.

1) You are in Disney, you're not there for the room (or evidently the food, because you get that excuse for bad food.) lol

2) I don't let things like that ruin my vacation. You're too picky.

3) You're at Disney, not every one gets to go to disney. You should be genuflecting just for the pleasure of being here, no matter how youre treated.

I'm being a little tongue in cheek, don't take me too serious

While you are being tounge in cheek, there is a gigantic difference between complaining on a fan-based message board and complaining to management for subpar service!
There in lies the problem! I don't know why so many people, especially here, post that they had a bad experience and now that they are home, want to email management about it. It doesn't make sense to me!
If you go to a resturaunt and order your steak well done, and they bring it out rare, do you tell the waiter right then, or do you eat the steak, and then go home and post a negative review on steakhouse.com (I am making that website up, I hope!)

Lillian Gracey
04-29-2011, 08:25 PM
According to the TA reviews, all hotels are terrible. :lmao:

mickey&minniealways
04-29-2011, 09:06 PM
We went to Sandals in Antigua for our 25th aniversary. After reading the TA reviews we were seriously wondering if we made a monumental mistake. We had a wonderful time and couldn't understand were these negative reviews were comming from. We ran into a couple who did nothing but complain about the place. The other couple we were with turned to them and asked if we were all staying at the same resort. You really do have to take the TA reviews with a grain of salt. Some people like to complain about everything. In fact I tend to think they are not happy unless they have something to complain about.

CathieArms
04-29-2011, 09:12 PM
I am surprised how many negative reviews for the beach club rooms...for that price, that is a shame.......good reviews on the pools/grounds/lobbies but yuck! My mother would have a fit, if her room was "shabby" for those prices.......lol. I think I will stay with FD @ CSR, refurb was done..less dining options but we have a car and no little ones......

We stayed at BCV in '09 and found the rooms and mousekeeping to be spectacular. We'll be returning in 6 weeks. It's not the newest, but it's absolutely beautiful and fits our tastes perfectly.

Sue M
04-30-2011, 01:13 AM
Our first stay on property was CBR. We booked there because we loved the beachy theme. This was before the renos. I read many reviews on TA about dirty rooms, musty smells, etc. I really worried about our choice.

We go our room, and it was immaculate, and our mousekeeper kept it so. She was wonderful, and left us towel animals, new soaps, shampoos etc every day.
Our room didn't look worn at all. When we heard they were renovating, we were surprised, because we loved our room & didn't see anything wrong with it.

Lucky for us, we've never gotten dirty rooms, and always have had good mousekeeping.

As for paying $400 a night :scared1: yikes. That wouldn't be me. I stay at deluxe, yes, but we go in value season, Jan & August when I'm on school breaks, and there are usually discounts out. I'd never pay that a night. I'm equally happy at POR. there are things I love about each Disney resort I stay at.

Aliceacc
04-30-2011, 07:02 AM
I take ALL reviews and recommendations, whether for resorts, movies, or anything else, with a grain of salt.

Each person on the SAME VACATION can have a different experience. My "quaint" can be my sister's "tacky." My "EEWWE!!" can be my husband's "What's wrong??"

Other people's experiences are just that: THEIR experiences.

I do my research-- on the concrete stuff, not on other people's experiences-- and go with my gut and am seldom disappointed.

eliza61
04-30-2011, 09:37 AM
While you are being tounge in cheek, there is a gigantic difference between complaining on a fan-based message board and complaining to management for subpar service!
There in lies the problem! I don't know why so many people, especially here, post that they had a bad experience and now that they are home, want to email management about it. It doesn't make sense to me!
If you go to a resturaunt and order your steak well done, and they bring it out rare, do you tell the waiter right then, or do you eat the steak, and then go home and post a negative review on steakhouse.com (I am making that website up, I hope!)

Actually I do both. The problem imo is that people here (generally, not all the time) don't want to hear negatives about any thing at the world.

If some one ask me about Le Cellier, I'm going to give my honest opinion about my experience. Once again I've found on these boards if you say "the food was mediocre" people will always say "well you don't go to disney for the food" or "if you had used the ddp it wouldn't have been so bad" which blows my mind because when I eat out any where I expect good food. when I go to mcdonalds I expect good mcdonalds food and no matter how I pay for my steak, I expect it to be cook properly. What does disney say "well they only paid 20 bucks for a steak, they don't deserve to have their food prepared well" :confused3

Now I will totally admit that disney is wonderful, most of the time with correcting most problems but if I had the problem like a dirty room in the first place, why would you want me to lie and say it was all good? That's why I trust tripadvisor waaay more than the dis boards for reviews. The dis is better on information but for well balanced reviews? sorry imo we are no where near "fair and balanced"

So generally if some one post a question about a resort that I found was sub par, I just skip because as in the words of Jack Nickolson "You can't handle the truth". LOL