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fabfive
03-10-2011, 01:23 PM
A family member about a year ago passed away and left us a time share in Hilton Head Island. This is new to my husband and I. We have 1 week deposited and deposted the 2010 week. We put in a request for the first or second week of July about 7 months ago. We have not heard anything yet. I have called several time and I always get the same answer. NOTHING IS AVAILABLE. This is getting very frustrating. We only have a short window for vacation. We already have rented a friend's condo for one of the weeks and need the time share for the second week. Our friend is flexible. I need advise on how to get a unit. Are their any "tricks" I need to know? Please help. We would be so grateful. :worship:

chalee94
03-10-2011, 02:29 PM
A family member about a year ago passed away and left us a time share in Hilton Head Island.

which HHI resort? and for what week?

We have 1 week deposited and deposted the 2010 week. We put in a request for the first or second week of July about 7 months ago. We have not heard anything yet. I have called several time and I always get the same answer. NOTHING IS AVAILABLE. This is getting very frustrating. We only have a short window for vacation.

We already have rented a friend's condo for one of the weeks and need the time share for the second week. Our friend is flexible. I need advise on how to get a unit. Are their any "tricks" I need to know?

one of the "tricks" of timesharing is flexibility. if there's only one week that will work for you, that makes it tougher (since a lot of other people may be asking for the same week.)

if you don't have flexibility in when to go, there are a couple of things to consider:

1) you need to plan far ahead - when you deposit your week, request as far out as possible (a year or so usually).

2) are you trying to trade like-for-like? if you own a winter week in HHI, you simply aren't going to have much trading power since most people don't want to go to HHI in the winter (or the kids are in school). if you are constantly asking for a lot more than you are offering, you may find timesharing frustrating.

it is sometimes possible to trade a 1BR for a 3BR...or a mediocre resort for a great one...but usually something else has to give (you are offering a summer week and looking for a shoulder week during the school year...or you are booking something that becomes available a few weeks out.)

3) is brand priority working for you or against you? if you are trying to request a marriott (or starwood) resort in II, any marriott villas that become available for trade will first be held for marriott owners for a period of time. so getting a marriott with an unbranded timeshare during a peak time will be tough. if you are trading a marriott for a marriott, or starwood for starwood, you improve your chances. (but a winter HHI marriott week will still lose to a summer marriott week if both want the same marriott trade.)

4) can you at least be flexible on location? if you want to trade into hilton head in july...or harborside at atlantis at most times, you will find that the owners there of those periods often just rent their weeks rather than deposit them. so you're not going to find them for trade no matter how much you are offering in return. someone else has to trade out for you to trade in.

generally most experienced timesharers would caution you not to buy or accept a timeshare week that you wouldn't be able to use yourself on a regular basis. the trading game comes and goes...trading power and opportunities can vary widely over time. you should definitely evaluate whether there are ways to take advantage of your timeshare that you can use (orlando is overbuilt, for example, so trading there is usually easier if you can at least be flexible on which resort) or whether you just need to unload it soon to avoid paying fees on something that won't work for your situation. you should also check out TUG as that is a great place to learn about timesharing...but don't expect the impossible...

DisneyAndRedSox
03-10-2011, 02:54 PM
I own with II, it is an older resort and my unit is a studio so I have very little trading power. I always have to do a flex-exchange- I wait until 59 days out and then I can choose anything available. Since I travel off season I never have a problem, I always get 2 bedrooms at Marriott's in Orlando- but just the other day for fun I looked around Easter week (everywhere) and there was NOTHING! This year I am going to try to do a non-Orlando vacation in August - so this will be interesting to see what I get.

FYI, Interval runs offers- book a getaway and get a bonus certificate, renew your membership early and get a bonus week... DON'T DO IT! They have taken me everytime! You ask them what the restrictions are ("none" of course) then 2 weeks later you get a certificate and it has crazy restrictions. Right now I have 2 certificates and probably won't be able to use them.

fabfive
03-10-2011, 03:10 PM
A family member about a year ago passed away and left us a time share in Hilton Head Island.

which HHI resort? and for what week?

We have 1 week deposited and deposted the 2010 week. We put in a request for the first or second week of July about 7 months ago. We have not heard anything yet. I have called several time and I always get the same answer. NOTHING IS AVAILABLE. This is getting very frustrating. We only have a short window for vacation.

We already have rented a friend's condo for one of the weeks and need the time share for the second week. Our friend is flexible. I need advise on how to get a unit. Are their any "tricks" I need to know?

one of the "tricks" of timesharing is flexibility. if there's only one week that will work for you, that makes it tougher (since a lot of other people may be asking for the same week.)

if you don't have flexibility in when to go, there are a couple of things to consider:

1) you need to plan far ahead - when you deposit your week, request as far out as possible (a year or so usually).

2) are you trying to trade like-for-like? if you own a winter week in HHI, you simply aren't going to have much trading power since most people don't want to go to HHI in the winter (or the kids are in school). if you are constantly asking for a lot more than you are offering, you may find timesharing frustrating.

it is sometimes possible to trade a 1BR for a 3BR...or a mediocre resort for a great one...but usually something else has to give (you are offering a summer week and looking for a shoulder week during the school year...or you are booking something that becomes available a few weeks out.)

3) is brand priority working for you or against you? if you are trying to request a marriott (or starwood) resort in II, any marriott villas that become available for trade will first be held for marriott owners for a period of time. so getting a marriott with an unbranded timeshare during a peak time will be tough. if you are trading a marriott for a marriott, or starwood for starwood, you improve your chances. (but a winter HHI marriott week will still lose to a summer marriott week if both want the same marriott trade.)

4) can you at least be flexible on location? if you want to trade into hilton head in july...or harborside at atlantis at most times, you will find that the owners there of those periods often just rent their weeks rather than deposit them. so you're not going to find them for trade no matter how much you are offering in return. someone else has to trade out for you to trade in.

generally most experienced timesharers would caution you not to buy or accept a timeshare week that you wouldn't be able to use yourself on a regular basis. the trading game comes and goes...trading power and opportunities can vary widely over time. you should definitely evaluate whether there are ways to take advantage of your timeshare that you can use (orlando is overbuilt, for example, so trading there is usually easier if you can at least be flexible on which resort) or whether you just need to unload it soon to avoid paying fees on something that won't work for your situation. you should also check out TUG as that is a great place to learn about timesharing...but don't expect the impossible...

Our week is in September. I would think that would be a good trade. We are in the Marriott properties. I have asked for any property. We are not being picky. We have a 2 bedroom. We are a family of 5 we are not asking for a 3 bedroom. Do I keep calling? What should we do? We are at Harbour Pointe.

ChisJo
03-10-2011, 03:21 PM
My parents always had the same problem with their property with II. They got so frustrated with the inability of trading that they literally gave up their timeshare. They were promised the world with II, and they were so unhelpful with everything, my parents in the years that they had their timeshare were only able to trade it once, and they tried every year.

fabfive
03-10-2011, 03:22 PM
That is depressing to hear.

DisneyAndRedSox
03-10-2011, 03:37 PM
LIke I said earlier, I have zero trading power- I have always gotten a 2br at Marriott Grande Vista or Harbour Lake when I travel in Jan, Feb (not Pres week), Labor Day through mid November and December (before Christmas). I even saw a 3br at the brand new Marriott Lakeshore Reserve last Sept. It is possible there are units during the holidays but I have never really looked much- I wouldn't be caught dead at Disney during peak times. There is hope!

DisneyAndRedSox
03-10-2011, 03:38 PM
Our week is in September. I would think that would be a good trade. We are in the Marriott properties. I have asked for any property. We are not being picky. We have a 2 bedroom. We are a family of 5 we are not asking for a 3 bedroom. Do I keep calling? What should we do? We are at Harbour Pointe.

What about if you deposit a week with Marriott and not II, isn't easier to trade then to another Marriott property?

fabfive
03-10-2011, 03:40 PM
Maybe I will call again and beg.

fabfive
03-10-2011, 03:41 PM
They told me I had to deposit with II?

chalee94
03-10-2011, 03:46 PM
Our week is in September. I would think that would be a good trade.

well...not exactly.

here is a link to the interval website (http://www.intervalworld.com/web/cs?a=1503&resortCode=MGO&parentResortCode=MGO)- go to the link (or go to any other hilton head resort on the II site) and click on the "Travel Demand Index" for hilton head. the summer weeks are the absolute highest demand (july starts in week26), while in sept (week 35-39ish) the demand drops off to below average. the weather is still great but most people just can't go in september.

We are in the Marriott properties. I have asked for any property.

this definitely helps if you have a marriott and are asking for a marriott- the downside is still the demand. 1) many summer HHI owners can rent their weeks for cash and don't deposit them into the trade pool and 2) owners of platinum marriott weeks from other marriott resorts will still be in line ahead of you if you both want july in hilton head for what few weeks get deposited.

but you would be ahead of non-marriott owners and there are eight marriott timeshares in HHI, so it's not impossible.

if you've deposited your week and requested as far in advance as you can, that's a good start. calling can't hurt (although if something comes up, i think the fees for using the call center are slightly higher than online. keep checking online to see if something comes up. (some crazy timeshare people are up at 3am looking to see if anything great got deposited that didn't match immediately to a request - i can't recommend that but if you were up already...;) )

not sure if it's an option or it's already on your request list, but you might consider trading down in resort quality to offset the trade up in season. (sometimes II doesn't allow that though, to prevent disappointed marriott owners from complaining).

you're asking for a very tough trade IMO. it's not completely impossible but definitely tough. something might become available at the last minute if you can wait it out but the odds are against you...hope it works out.

chalee94
03-10-2011, 03:47 PM
What about if you deposit a week with Marriott and not II, isn't easier to trade then to another Marriott property?

marriott owners trade through II - marriott does not have a separate internal trading service for weeks owners. (they get a discount on the trading fee when trading marriott for marriott but that's it.)

chalee94
03-10-2011, 03:51 PM
My parents always had the same problem with their property with II. They got so frustrated with the inability of trading that they literally gave up their timeshare.

i've had great success with II, but you definitely need to have an understanding of "like-for-like" and be willing to make trade-offs.

chalee94
03-10-2011, 03:55 PM
LIke I said earlier, I have zero trading power- I have always gotten a 2br at Marriott Grande Vista or Harbour Lake when I travel in Jan, Feb (not Pres week), Labor Day through mid November and December (before Christmas). I even saw a 3br at the brand new Marriott Lakeshore Reserve last Sept.

as i said before, orlando is overbuilt. if you can travel when the kids are in school (or at the very last minute), you can definitely trade up for orlando in both villa size and resort quality.

but hilton head in the summer is another issue entirely, i'm afraid.

fabfive
03-10-2011, 04:03 PM
I just called and added any of the Marriott Resorts to my list. I need to check with my husband to see if he would be willing to trade down and pay the extra fee. I am hoping to learn how to work this system as possible. Unfortunately the person :littleangel: who gave us this timeshare passed away and she was the one who had all of the knowledge. :confused3

hsmamato2
03-10-2011, 04:12 PM
have you tried looking at the TUG board? lots of info there for various timeshare companies-

fabfive
03-10-2011, 04:14 PM
where is the tug board? Is it on here. I will look.

chalee94
03-10-2011, 04:25 PM
I just called and added any of the Marriott Resorts to my list. I need to check with my husband to see if he would be willing to trade down and pay the extra fee. I am hoping to learn how to work this system as possible.

i would recommend joining TUG.

http://tug2.net/

if you pay the annual membership fee, they give you access to resort reviews and a "sightings" board where other members post stuff that they run across that's available on II and RCI. (it's useful to see what has been deposited in the past and when during the year...plus you never know when something will pop up that you might want to trade for.)

but you can still read the TUG forums and post for free. link to forums: http://tugbbs.com/forums/

look around the marriott forum there to keep up with what is going on (the marriott timeshare spinoff from marriott corp is currently the big news).

in a worst case scenario, a gold season marriott still has value if you need to dispose of it. but hopefully if you get a better understanding of how the system works, i think you might start to find timesharing more enjoyable and less stressful.

fabfive
03-10-2011, 04:28 PM
Thanks for the link. I will check it out. We pay two different bills so I guess we would be a member of this site. I will check it out.

GrnMtnMan
03-10-2011, 05:00 PM
I have family in Hilton Head and a timeshare at Harborside, so I'll add my two cents: a September week in HHI is not a good trader. Schools are all in session and your resort might be nice, but it is not oceanfront. That makes it a less desirable places on HHI.

Sorry for the tough love, but you'll be better off if you know where you stand.

If you can't use your week yourself in the future, you're probably better off renting it for whatever you can get or selling it.

swilshire
03-11-2011, 09:06 AM
I've learned most of what I know about timesharing on the TUG board. It will help you maximize your ownership, but you may never be able to trade into your narrow timeframe on HHI. Why not search for another fun trade between your home and HHI for the second week? Though it's pretty late to get anything good for this July. Maybe you can start planning now for next year.

And since you're on the Disboards and probably love Disney, the info above that you can always trade into Orlando is very true for future reference.

Sheila

swilshire
03-11-2011, 09:09 AM
I just called and added any of the Marriott Resorts to my list. I need to check with my husband to see if he would be willing to trade down and pay the extra fee.

Leaving the Marriott system does not necessarily mean a "trade down". There are many, many nice resorts that are not Marriotts. The higher exchange fee is a small price to pay to get a high demand week in a popular area.

Sheila

mdsoccermom
03-11-2011, 09:35 AM
Maybe I will call again and beg.

Beg for what? If there is no availability, there is no availability.

We are Platinum Marriott owners. I put in a request for HHI - all Marriotts - ages ago for this summer and nothing was coming up. We could have looked for other resorts, but decided to go to Orlando instead. Flexibility is key. With a timeshare, you can never bank on going to one very particular destination during one very particular week.

We use our timeshare extensively, but are able to because we keep our options open. Like someone else said, if you have to leave the Marriott system, you are not necessarily trading down at all.

fabfive
03-11-2011, 10:59 AM
The fee for leaving the Marriott system is only $50.00. Are they any resorts we should stay away from in HHI if we leave the Marriott system. Sorry for using the term trade down but that was the phrase the lady on the phone used.

Thanks Sheila, we do plan on using our week in Disney. Our daughters will be marching in the parade in Disney next year and we plan on going to watch. Also, it will be the first time in a long time that we get to go by ourselves because they will be with school. We can't believe we are almost empty nesters.

swilshire
03-11-2011, 11:54 AM
The fee for leaving the Marriott system is only $50.00. Are they any resorts we should stay away from in HHI if we leave the Marriott system.

I don't know the answer because I've only stayed in two HHI timeshare resorts and liked them both, but the $15 I pay every year for my TUG membership is worth it to me for the timeshare reviews alone.

You can find reviews other places, like TripAdvisor, but you often find people with an ax to grind or that aren't accustomed to the kinds of resorts we get as timeshares. I have hated places with good TripAdvisor reviews and loved others with bad ones. With the TUG reviews, while there will still be differing opinions, I can usually get an idea of whether I would be likely to enjoy the resort.

By the way, my favorite Marriott timeshare is the Custom House in Boston, but you probably couldn't get into there in July either. It's pretty readily available at some times of the year.

Sheila

fabfive
03-11-2011, 01:05 PM
By the way, my favorite Marriott timeshare is the Custom House in Boston, but you probably couldn't get into there in July either. It's pretty readily available at some times of the year.

Sheila Thanks for the Boston tip. I have never been there so that would be a good place for me and DH to go. I also want to take my DDs to NYC to go shopping some time. Any recommendations there?

swilshire
03-11-2011, 02:00 PM
I also want to take my DDs to NYC to go shopping some time. Any recommendations there?

Sorry. Never been to NYC.

There are a couple of timeshares there, but I think the are RCI only, not II.

Sheila

chicagoshannon
03-11-2011, 02:14 PM
can you just keep an eye on it online? We haven't had a problem trading yet (although we own in Vegas and set our own week and so far have only traded for Orlando). We always do everything online.

ccgirl
03-11-2011, 02:46 PM
If you want a certain week timeshare requires planning. I usually plan my vacations a year out.

As far as trading power....

Is your week considered a 'red' week? Orlando is red all year long.

When did you deposit your week? Depositing early maximizes your trading power. If you only deposited your unit 120 in advance that would decrease your trading power.

Are you looking at just Marriott resorts?

I assume you have an Interval International membership? Go on their website and do a search for all of Orlando and see what comes up.

I would not limit myself to just Marriott properties. There are many great properties that are not a Marriott.

Trading down means trading for a unit that is smaller than yours or trading for a unit that is not rated as well as yours.

My resort is a 2 BR gold crown resort. So, if I were to trade for anything smaller than a 2BR or a unit that was not a gold crown that would be a trade down. It has nothing to do with who owns the property.

Don't worry, you will get the hang of it! ;)

fabfive
03-11-2011, 03:24 PM
We are trying to get into Hilton Head Island. Actually I did put my request in back in July/August of 2010 for July 2011. Went I did my request, I was given some unclear (on my part) information. We were told that there is a geographic rule in HHI so we could only pick Marriott properties. But when I called yesterday, I was told there were others to choose from. So I changed my request to put in for any Marriott properties not just 4 or 5. Now I am in the wondering if I should pay the extra $50.00 and open our request to any????? I am going to look at the website mentioned above to learn more.

ccgirl
03-11-2011, 03:34 PM
We are trying to get into Hilton Head Island. Actually I did put my request in back in July/August of 2010 for July 2011. Went I did my request, I was given some unclear (on my part) information. We were told that there is a geographic rule in HHI so we could only pick Marriott properties. But when I called yesterday, I was told there were others to choose from. So I changed my request to put in for any Marriott properties not just 4 or 5. Now I am in the wondering if I should pay the extra $50.00 and open our request to any????? I am going to look at the website mentioned above to learn more.

Sorry. I misunderstood. I thought you owned at HHI and were trying to trade for Orlando. When you deposited your week with II, how far out did you do it? Did you deposit it in July 2010 as well?

Why would you have to pay $50 more to look at other resorts?

If I am reading your entry, you are trying to get a week at the resort you own; correct? Did you call the resort you own rather than trying to trade thru Interval?

I just looked on Interval's website and there are a total of 28 properties in HHI that are in the resort directory.

Since you own in September, you may not have enough trade power to get a summer week.

For example, if you look at the Demand Index your week is a demand of 9 out of 20. The summer weeks, however, are a 20.

That doesn't mean you can't trade for a summer week, it is just very unlikely.

fabfive
03-11-2011, 03:46 PM
It is our 2009 week. My dear mother in law had deposited that week prior to her sudden death. She passed in February 2010 so it was before then. It is the 2009 week that we are trading. They told me yesterday that I paid the exchange fee of $109 for the Marriott properties and that if I opened it up to all properties it would be $159.00. I would have to pay the difference.

I have not called the resort we own in. I didn't realize you could do that. We own in Harbour Pointe. At this point, we don't care where we stay (within reason, of course). When the miscommunication happened, we requested Marriott Grand Ocean, Monarch, Barony and Surfwatch. We thought that was all we could request. As of yesterday and with the help of our friend here on Disboards, I found out that I could request all Marriott resorts. Now I am wondering if I should open it up to the non-Marriott resorts as well?

I believe next year we will be looking in Orlando. It will probably be in April. I e-mailed the band director to find our the exact dates so we can request a trade. We stayed a few years ago on a friend's condo at the Marriott Grand (I think that was the name of it). They gave us 3 one bedroom (studios) for the one we traded. It was great because we brought two other families with us.

ccgirl
03-11-2011, 04:17 PM
It is our 2009 week. My dear mother in law had deposited that week prior to her sudden death. She passed in February 2010 so it was before then. It is the 2009 week that we are trading. They told me yesterday that I paid the exchange fee of $109 for the Marriott properties and that if I opened it up to all properties it would be $159.00. I would have to pay the difference.

I have not called the resort we own in. I didn't realize you could do that. We own in Harbour Pointe. At this point, we don't care where we stay (within reason, of course). When the miscommunication happened, we requested Marriott Grand Ocean, Monarch, Barony and Surfwatch. We thought that was all we could request. As of yesterday and with the help of our friend here on Disboards, I found out that I could request all Marriott resorts. Now I am wondering if I should open it up to the non-Marriott resorts as well?

I believe next year we will be looking in Orlando. It will probably be in April. I e-mailed the band director to find our the exact dates so we can request a trade. We stayed a few years ago on a friend's condo at the Marriott Grand (I think that was the name of it). They gave us 3 one bedroom (studios) for the one we traded. It was great because we brought two other families with us.

Okay...now I get it.

Okay....we only do the $159 trades. I guess if the $50 won't break you I would open it up to all to get a better chance. However, you may want to look at rental opportunites as well. The TUG website has a rental area. Unfortunately, you just may not have enough trading power. Orlando, however, is much easier to trade into. They are just saturated with timeshares. We traded for the Marriott Harbour Lakes in Orlando and it was awesome!

As far as calling the resort....you can't do it this time since the week is already banked with II. The next time you don't want to use your week (and would rather a different week) don't deposit it with II. Call the resort directly and see if they can do something for you. Again, because you own a week that is not in the highest demand you may not be able to get a summer week (the highest demand).

Sorry for the loss of your MiL.

fabfive
03-14-2011, 08:37 AM
Before I call and spend the money, if I open it up to all the II properties, is there any to stay away from?

fabfive
03-28-2011, 10:46 AM
Just an update, we got confirmed for the 2nd week of July at Marriotts Harbour Pointe. YAY. :banana: We now get to stay for two weeks. :cloud9: