PDA

View Full Version : Loews Card ?


Pages : 1 2 [3]

macraven
02-23-2009, 06:25 PM
if you received the letter last late june/early july about the gift from Loews, then you are in the system under the status level in that email from them.

in that email, it stated what your status would be with the new youfirst program from the old Loews first program.

mayerobeyer
02-23-2009, 06:27 PM
if you received the letter last late june/early july about the gift from Loews, then you are in the system under the status level in that email from them.

in that email, it stated what your status would be with the new youfirst program from the old Loews first program.


Yeah, I'm not sure what I've done with that letter. It was a while ago so I just figured everything would be good. We'll see what happens when they email me back.

So, what has changed with the programs? I looked at the benefits and fundamentally it looks the same.

macraven
02-23-2009, 06:45 PM
to keep your present status, the number of stays has changed.

it is no longer how many nights you stay at the Loews hotels but the number of different stays/reservations you have in the calendar year.


before the new program, a person could stay a specific nights in a year to keep platinum status. Now with You First, you have to have a specific number of stays a year.

Each year you don't meet the mininum, you are reduced the next year to the next lower status.

For me, I am only going to make 2 trips and stay at the Loews hotels this year.
Since I will fall short of the # of separate stays required, I will be dropped down to gold status for the year 2010.

mayerobeyer
02-23-2009, 07:09 PM
to keep your present status, the number of stays has changed.

it is no longer how many nights you stay at the Loews hotels but the number of different stays/reservations you have in the calendar year.


before the new program, a person could stay a specific nights in a year to keep platinum status. Now with You First, you have to have a specific number of stays a year.

Each year you don't meet the mininum, you are reduced the next year to the next lower status.

For me, I am only going to make 2 trips and stay at the Loews hotels this year.
Since I will fall short of the # of separate stays required, I will be dropped down to gold status for the year 2010.


That's silly. How do they handle if you book multiple rooms under one reservation? Not really fair if you ask me. You should get credit for each room as a separate stay.

bubba's mom
02-23-2009, 07:46 PM
The new You First sux. :mad:

They screwed the leisure traveler and geared toward the business traveler.

Yeah well...after I get to Blue level, I'm staying at the cheapest onsite hotel I can find. We only stay onsite for the FOTL anyway....we are out havin' fun, not in the room (except to sleep & shower). ;)

macraven
02-23-2009, 08:24 PM
That's silly. How do they handle if you book multiple rooms under one reservation? Not really fair if you ask me. You should get credit for each room as a separate stay.



Loews has already stated that the youfirst member can only use their card for one room at a time.
if you book several rooms for a group, you will only get credit for the one room you are in.

and the thing about booking only one room for one night then check out and check in to the other loews hotel the next night, won't work.
it won't count as 2 stays on the new program.

i already thought i would do it that way, but was told by
Loews, it would not work and count for 2 separate stays.

i am not fond of the you first program.
too many of us earned our status by the number of nights we stayed at a loews hotel each year, not by the number of separate stays.

mayerobeyer
02-24-2009, 03:14 PM
Well, just got a confirmation email from Loews that I am indeed a Platinum member. I think I'm going to take my card with me on the trip just in case.

macraven
02-24-2009, 03:16 PM
Well, just got a confirmation email from Loews that I am indeed a Platinum member. I think I'm going to take my card with me on the trip just in case.

woo hooooooooo

you're all set now!

mayerobeyer
02-24-2009, 03:24 PM
Yep, the parentals are going with us this trip. I always get a kick out of watching my mom and dad scream on Popeye when they get absolutely drenched. Hopefully, the 80 degree forecast is somewhat accurate.

laurisuk
02-25-2009, 01:25 PM
The Loews card costs nothing, not even postage.

Laurabearz
02-25-2009, 01:48 PM
i am not fond of the you first program.
too many of us earned our status by the number of nights we stayed at a loews hotel each year, not by the number of separate stays.

I know... i will loose my gold status next year. Which looking at the benefits means no more cookies for me lol I am not sure what a Custom-created destination packages is, so that's no loss and I book far enough in advance that the guaranteed availability isn't all that important.


Eligibility 0-1 stays 2-4 stays 5-9 stays 10+ stays
Membership Rewards® bonus points 250 500 500 750
Special Partners Offers .........................Yes Yes Yes Yes
Free Internet ......................... No Yes Yes Yes
Free Fitness Center Access ......................... No Yes Yes Yes
Free Room Upgrade* .........................No Yes Yes Yes
Late Checkout** .........................No Yes Yes Yes
Guaranteed Availability*** .........................No No Yes Yes
Custom-created destination packages............. No No Yes Yes
Special Welcome ......................... No No Yes Yes
Credit valued at $100 ......................... No No No Yes


Still it sucks :-(

bubba's mom
02-25-2009, 02:32 PM
The Loews card costs nothing, not even postage.


Actually, since it became YouFirst, they don't even issue cards anymore.

ky07
02-25-2009, 02:47 PM
Actually, since it became YouFirst, they don't even issue cards anymore.
::yes:: ::yes::

FeeFeeWhite
02-25-2009, 08:28 PM
I am going to live it up Platinum while I can, but I will not be able to get it any more. I will then just go the the cheapest rates and be happy with saving money instead of having more room and cookies! At least my pocketbook will be happier, but I am not sure if I will! Loews Platinum has been great!

CindyWho
04-29-2009, 06:38 PM
I know I've read it here somewhere but can't find it now that I need it:
What can you use the $100 platinum credit on?
Thanks, Cindy Who:)

macraven
04-29-2009, 07:02 PM
I know I've read it here somewhere but can't find it now that I need it:
What can you use the $100 platinum credit on?
Thanks, Cindy Who:)

food and beverages at the rph and pbh

Disney*All-Stars*
04-30-2009, 12:27 PM
Just found out that the Loews YouFirst in no longer a part of HRH (even though they are still on the their website) HRH is still a Loew's hotel without the benefits. They joined All-Access and as of right now can't tell me what the benefits are. They are working on a point system so they say. My stay at HRH this July will get no awards as of right now. Anyone else know anything about this?

macraven
04-30-2009, 04:31 PM
HRH pulled out of the Loews program july 08.

when you would pull up the loews you first site, it was stated there.


when you use your all access card, you get points on it that can be redeemed.

i have had the card for some years now.
i like the program

MinneTinK
05-13-2009, 11:50 AM
I'm going to RPH in June for 3nights with my boyfriend. My dad is a lowes you first member, would I be able to use his card/number or do I have to sign up for my own? thanks!

jessirae
05-13-2009, 12:05 PM
I just signed up yesterday for the Lowes You First benefits. We have ressies to stay at RPR 6/25-6/30 already booked and paid for :worship: Should I call RPR and give them my Lowes You First # now, or do I give them the # at check-in? What benefits (if any) do I get being a first time user?

I am very new to this and I am sure this has been asked a million times already sorry... THANKS!!!!!!

NashvilleTrio
05-13-2009, 02:23 PM
Should I call RPR and give them my Lowes You First # now, or do I give them the # at check-in?

You should call and have them add your YouFirst number to your reservation.

JohnsPrincess
06-30-2009, 11:58 AM
I'm also wondering what benefits first-timers receive. The RPR site says that:

Youfirst is Loews Hotels' way of acknowledging and thanking our most loyal guests in ways that are personal and meaningful to them. Some of the benefits of YouFirst include:

Complementary in-room internet for Blue,Gold, and Platinum levels
Room upgrade, based on availability for Blue, Gold, and Platinum levels
Complimentary use of fitness center for Blue, Gold, and Platinum levels
Late check-out for Blue, Gold, and Platinum levels
American Express points (when paying with an American Express card)
Special partner offers

I'm guessing that the lowest level is Blue?? Or is there a lower level?? So a first-timer would get the free in-room internet, free use of gym, upgrade if available, and late check-out?

Bluer101
06-30-2009, 01:17 PM
I'm also wondering what benefits first-timers receive. The RPR site says that:

Youfirst is Loews Hotels' way of acknowledging and thanking our most loyal guests in ways that are personal and meaningful to them. Some of the benefits of YouFirst include:

Complementary in-room internet for Blue,Gold, and Platinum levels
Room upgrade, based on availability for Blue, Gold, and Platinum levels
Complimentary use of fitness center for Blue, Gold, and Platinum levels
Late check-out for Blue, Gold, and Platinum levels
American Express points (when paying with an American Express card)
Special partner offers

I'm guessing that the lowest level is Blue?? Or is there a lower level?? So a first-timer would get the free in-room internet, free use of gym, upgrade if available, and late check-out?

You have to have at least 2 stays to become a blue member.:thumbsup2

JohnsPrincess
06-30-2009, 06:03 PM
Oooh...well...boo. LOL. We live in Tampa (usually) and don't stay at the parks all that much...and usually at Disney. My husband is NOT going to be happy if he has to pay to use the gym... :headache:

Hedy
07-02-2009, 09:27 AM
Actually, since it became YouFirst, they don't even issue cards anymore.

Thanks, I was just coming on to ask if I need a card.

FireandIce
07-17-2009, 10:16 PM
Does anyone know what would happen, if say, I booked a trip as a Platinum member tomorrow for a date in 2010, when I would drop to gold.

Would I still get to keep the suite? Would I get food and beverage credit etc... ?

Any help would be greatly appreciated

macraven
07-17-2009, 11:51 PM
Does anyone know what would happen, if say, I booked a trip as a Platinum member tomorrow for a date in 2010, when I would drop to gold.

Would I still get to keep the suite? Would I get food and beverage credit etc... ?

Any help would be greatly appreciated

after re-reading the loews youfirst rules again, i am assuming that you can't expect to be keep the platinum level benefits in 2010 even if you book in 2009.

if you book while at platinum level and then drop to gold level january 2010, i would think they would let you book a suite but the hotel just might charge the $50 per night for that 2010 stay.
you would at least have the suite reserved in advance if you booked this year.
you wouldn't get the $100 food and beverage credit once you are gold.

if you don't have the required number of stays in for 2009 to keep platinum level, you are dropped down to the next level, gold, on january 1st of the new year.


now that is based on what the rules and regulations are presently on the loews site.

you never know if we are going to be "gifted" again for next year.
what a joke that was !!


if that happens, who knows what they will allow....
they changed the program around so much, it is not worth it to even start up with it.
and for those, such as you and myself that have been members since the program started, we are all out of luck.

i did make the required stays last year in order to keep my platinum status for the new program, but know i won't for this year.

i'll be gold next year.

if you drop to gold next year, you won't get the food and beverage credit.
it lists that gold can get an upgrade if available at time of reservations made.
a gold member can upgrade to a suite for $50, assuming per night.

this is from the website:

All upgrades are applicable to certain room and suite types only and subject to availability.
Blue members receive a room upgrade, if available, upon arrival.

Gold members receive an upgrade to a premium room, if available, guaranteed at time of reservation.
Gold members can also enjoy a suite upgrade for only $50 per night, if available upon arrival.

Platinum members receive a premium upgrade, if available, guaranteed at time of reservation.
Platinum members also receive a suite upgrade, if available at time of reservation, at no additional cost.

** 3 hours beyond the regular check-out time, if available.
*** Gold members are guaranteed reservations with 48 hours notice; Platinum members are guaranteed reservations with 24 hours notice




the "catch" with the guaranteed reservations time period is only going to happen if they have a room available.

the same with the late check out.
in past years, the platinum only gave me a 2 hour check out mainly due to the fact i had a suite and it was during the HHN time period. the hotel was fully booked and needed my room asap.

for other years, i did get the late check out.
last year i received a 4 hour late check out.


it is difficult to predict what loews is going to do with the youfirst program for 2010.

you could go ahead and book as a platinum member.
who knows if they will let you slide or enforce the rules.
that is, if the rules stay the same for next year.

with the report of posters, the rumor is that AP and other third party bookings will be allowed for hotel stay credits soon.
the website doesn't reflect that yet but a poster said they have it in writing it will be allowed for their stay.

i'll stay with the onsite hotels until my perks run out.
after that, i'm going with what is best financially for me.



i know.
i'm not much help on your question.

FireandIce
07-18-2009, 09:28 AM
Thank You Mac ! You were helpful.:thumbsup2

I am indeed going to book 2 dates before I drop down to gold next year, and see what happens.

I will take a chance , and put the ball in their court.Then I will rely on my gift of gab and charm;) to keep the perks.

macraven
07-18-2009, 11:01 AM
at the very least, you will have secured your suite.

you book at platinum level which guarantees you an upgrade at the time of booking.

then when january rolls around, and if they do drop the platinum members down to gold for not fulfilling the number of stays, your suite has already been secured.

the $50 upgrade charge at gold level, well, let's wait and see if they do charge you for that.

FeeFeeWhite
07-18-2009, 05:55 PM
Does anyone know when it changes? I think I remember something in the small print about a change at the end of June or some type of rolling date.

If in DC please visit the Loews there. They took very good care of me. They take great care with everyone there no mater what level you are.

macraven
07-18-2009, 06:07 PM
Does anyone know when it changes? I think I remember something in the small print about a change at the end of June or some type of rolling date.

If in DC please visit the Loews there. They took very good care of me. They take great care with everyone there no mater what level you are.

the Loews you first site states the the levels are from Jan 1st to Dec 31st.

in the email that was sent out last December to all members, it also stated those were the eligibility periods that determine the level members were on.

it further stated that if a member does not maintain the number of stays each year, they will be dropped down a level in January.

macraven
07-18-2009, 06:19 PM
something is not right.

the site was not upgraded to reflect the change of rules from December 08.

that has to be confusing as the emails that were sent out December 08 stated the benefit year is based on the calendar year starting January.

Also, some posters on other threads have it in writing that the stays booked with the AP and other discounts are valid for credit.

The website doesn't reflect that.

whatever..........you can't keep up with their rules.

this is what is on their website now:


Terms & Conditions
Rules and regulations of YouFirst membership.
Loews Hotels (“Loews)” may change the YouFirst Program (the “Program”) rules, regulations, benefits or processes, and special offers at any time without notice, Specifically, among other things, Loews may change or terminate partner affiliations, requirements and rules for earning YouFirst benefits, quality of each benefit provided per stay and per year, continued availability and benefits types.

YouFirst benefits and points awards are based on completion of a qualifying stay at participating Loews-branded Hotels. A qualifying stay is one at any standard rate published by the hotel.
Group, volume corporate, Government, Government Group, Advance Purchase, F.I.T. and consortia rates do qualify under the terms of the YouFirst Program. Third party, Universal Passholder and Universal Florida resident rates do not qualify, nor do rates through any other discount program, coupon, complimentary or promotional offer.

The Hard Rock Hotel at Universal Orlando does not qualify for YouFirst benefits.

A stay is defined as all consecutive nights at one hotel, even if the Member checks out and checks back in during those dates. The Member must reserve the room in the Member’s name and stay overnight. Stay credit for YouFirst is for individual travel only. Only one Member per room will receive credit for each stay. Requests to divide or consolidate folios after the stay will not be accepted. Membership benefits apply for the Member only and are not transferable.

Loews reserves the right to modify or limit the availability including, among other things, imposing blackout dates and limiting special offers, guaranteed availability, or upgrade benefits.

Free fitness center access where fees apply. 50% off resort fee where applicable. Food & Beverage credit not valid at restaurants in Universal Studios® Theme Parks.
Loews reserves the right to terminate the entire Program with six months’ advance notice to all then-Active Members, and immediately upon notice to all then-Active Members in the case of a termination relating to the substitution of a similar replacement program. You will be considered an “Active Member” so long as you have stayed in a Loews Hotel during the previous twelve months.

American Express® and Membership Rewards® points will be awarded once per stay. American Express® and Membership Rewards® are registered trademarks of American Express Company. For complete details about these programs, please visit:www.membershiprewards.com.

To earn Membership Rewards® Bonus Points from American Express®, the guest must be enrolled in both the Membership Rewards® program and YouFirst at the time of stay. Member must provide their 15-digit American Express® Card number in their YouFirst profile. Reservations must be made in the name of the YouFirst member and reservations must be charged to the same eligible Membership Rewards enrolled American Express Card indicated in profile. Bonus points based on qualified stay. Bonus points will be credited to the Membership Rewards® account within 10-12 weeks after completion of a qualifying stay. Individual terms and conditions, as well as annual Membership Rewards® program fees, apply for certain Card products. For more information on the Membership Rewards® program, visit www.americanexpress.com/rewards or call 1-800-AXP-EARN. Bonus ID-7403.

Membership in YouFirst is free and available to individuals residing in countries that legally permit participation in frequent stay programs. YouFirst members will be responsible for any applicable taxes earned in the form of points from American Express®, or any other benefits earned under the Program.
Fraud or abuse concerning membership privileges and benefits is subject to appropriate administrative and/or legal action by Loews, including termination of YouFirst benefits, and revocation of membership. In addition, we reserve the right, in our sole discretion, to immediately discontinue membership of any individual member, if such member acts in a manner inconsistent with local, state, or federal laws or ordinance, or in a fraudulent or abusive manner; otherwise misuses the benefits of membership; or fails to pay any valid bill or account when due to any branded Loews hotel. Nothing contained in these Membership Rules shall limit Loews, or any hotel, in the exercise of any legal or equitable rights or remedies.

Loews makes no warranties or representations, either expressed or implied, and expressly disclaims any and all liability (including consequential damages) with respect to the Program or any goods or services provided through the Program.

Neither Loews nor our Program partners are responsible for requests or correspondence lost or delayed in the mail or via electronic mail. Loews is not responsible for, and reserves the right to correct, any pricing or typographical errors, errors of description, or errors regarding participating properties or partners.

Membership levels are as follows: Basic membership begins upon enrollment; Blue Membership requires two (2) qualifying stays; Gold Membership requires five (5) qualifying stays; Platinum Membership requires ten (10) qualifying stays.

Qualification for Membership Levels will be determined based on a rolling 12-month cycle, beginning July 15th, 2008 (the YouFirst Program Launch Date). Meaning, a Member must stay at a Loews property 2 times within any 12-month period following 7/15/08 to earn Blue status, 5 times within any 12-month period following 7/15/08 to earn Gold status, and 10 times within any 12-month period following 7/15/08 to earn Platinum status.

If a Member does not earn enough qualifying stays during the 12 months following a change in status to progress to the next level of membership or to maintain the Member’s existing level of membership, the Member will be downgraded to the next-lower level of membership on the 1-year anniversary of that change in status (12 months after earning status). For example, if a Member earns Gold status on October 1, 2008, but does not qualify for Gold status as of September 30, 2009 (has not had at least 5 qualifying stays in the most recent 12 months), that Member would be downgraded to Blue status as of October 1, 2009.

Benefits will also be provided on a rolling 12-month schedule. Per the example above, the Member would begin enjoying Gold benefits as soon as he earned Gold status on October 1, 2008 and would continue to enjoy those benefits for the following 12 months, until September 30, 2009. If, at that time, he has not had at least 5 qualifying stays in the most recent 12 months, the Member would be downgraded to Blue status and begin enjoying Blue-level benefits for the following 12 months.

In the event a member does not remain an Active Member (as defined above) that membership may be cancelled at the sole discretion of Loews.
All interpretations of these membership Rules, Terms and Conditions shall be at the sole discretion of Loews.

bubba's mom
07-27-2009, 11:51 AM
something is not right.

the site was not upgraded to reflect the change of rules from December 08.

this is what is on their website now:


Terms & Conditions
Rules and regulations of YouFirst membership.

YouFirst benefits and points awards are based on completion of a qualifying stay at participating Loews-branded Hotels. A qualifying stay is one at any standard rate published by the hotel.
Group, volume corporate, Government, Government Group, Advance Purchase, F.I.T. and consortia rates do qualify under the terms of the YouFirst Program. Third party, Universal Passholder and Universal Florida resident rates do not qualify, nor do rates through any other discount program, coupon, complimentary or promotional offer.


mac...the site is updated as I was there Friday (I think?).... It now DOES say Universal Annual Passholder IS a qualifying rate...as is FL resident....


from their site:

2.YouFirst benefits and points awards are based on completion of a qualifying stay at participating Loews-branded Hotels. A qualifying stay is one at any standard rate published by the hotel.

Qualifying Rates include: Consortia, Volume Corporate, AAA, AARP, Government, Package, Group Association, Group Corporate, Group Government, Advance Purchase, Florida Residents and Universal Passholders.

Non-qualifying Rates include: Internet Third Party, as well as rates through any other discount program, coupon, complimentary or promotional offer. The Hard Rock Hotel at Universal Orlando does not qualify for YouFirst benefits.

FeeFeeWhite
07-27-2009, 09:12 PM
If my BF is getting into town way before me, can she check in for us if she is on the ressie? I am trying to retain my Plat. benefits and want to make sure the room is in my name!

macraven
07-27-2009, 09:24 PM
yea brab, i know.
everything changed.........again....:laughing:

macraven
07-27-2009, 09:28 PM
If my BF is getting into town way before me, can she check in for us if she is on the ressie? I am trying to retain my Plat. benefits and want to make sure the room is in my name!

i'm not sure.
i don't know if you will be the one that has to check in or not.
since you hold the ressie, why wouldn't she wait until you arrived and you both check in together?

i have had to show an id when i check in.

tony67
10-29-2009, 10:44 AM
In case you have not received it yet I go the e-mail from Lowes saying I needed to complete 9 stays to keep my platinum status after December 31st.

I have 2 accounts we deal with and I received the email for each account a few days apart.

So for those that were wondering it seems they will really downgrade us this year.

It was a good run while it lasted. I got several years out of it so I really can't complain.

I really wish Lowes had more hotels so I could keep my status.

Laurabearz
10-29-2009, 11:18 AM
I got the email saying I need 5 more qualifying stays when I have had three stays this year alone, so I should only need 2 more stays... (which isnt going to happen, but hey, I want credit for my three!! lol)

FeeFeeWhite
10-29-2009, 08:59 PM
During my travels recently I have stayed at I Prefer resorts when a Loews is not available. They seem very much alike.

Calgary DISHeads
11-21-2009, 12:48 PM
When I booked our stay I was told I was a blue member and could request an ugrade at check in - which I'm great with.

However, I was just checking Loews site and it says that blue is when you have stayed 2+ times, we have only stayed once. When you do a booking does it count as a stay :confused3

I just don't want to get my hopes up as to the potential of an upgrade - and then be shot down at check in.

If we do get an upgrade would it be into a suite as we are already staying club?

macraven
11-21-2009, 02:47 PM
When I booked our stay I was told I was a blue member and could request an ugrade at check in - which I'm great with.

However, I was just checking Loews site and it says that blue is when you have stayed 2+ times, we have only stayed once. When you do a booking does it count as a stay :confused3

I just don't want to get my hopes up as to the potential of an upgrade - and then be shot down at check in.

If we do get an upgrade would it be into a suite as we are already staying club?

yes, two stays qualify you for the blue status.
since you are staying club, there isn't an upgrade, based on the Loews youfirst site, you could get.

peeps usually book the cheapest rooms and then, if they get the free upgrade, do not pay the additional costs for it.

since pbh is large with many rooms, i'm sure some loews members and blue status members do get the upgrade if the room is available.

the platinum status homies can get the free upgrade of a suite.
gold can pay an extra night fee for the suite upgrade at check in time if one is available.

since you are going during December and i don't know if the date is during the peak rate season, i can't give you much advise.
if you are going when the hotel has a high occupancy rate, you might not be able to get any specials. member status doesn't give a peep very much.
blue also has limited perks to it. member status does not get free internet while blue will.

i guess it all depends on how the TM at the check in process wants to handle your situation.
maybe a room on the same floor as the club lounge?
a better view?

i really can't speculate how they will handle your request.

they could hold firm to the loews youfirst rules.

this is from the loews youfirst website.


All upgrades are applicable to certain room and suite types only and subject to availability. Blue members receive a room upgrade, if available, upon arrival. Gold members receive an upgrade to a premium room, if available, guaranteed at time of reservation. Gold members can also enjoy a suite upgrade for only $50 per night, if available upon arrival. Platinum members receive a premium upgrade, if available, guaranteed at time of reservation. Platinum members also receive a suite upgrade, if available at time of reservation, at no additional cost.

Calgary DISHeads
11-21-2009, 02:56 PM
I haven't actually stayed twice - only once yet I was told that I am blue?

I've never got a free upgrade anywhere, anytime so if I do it will be a very pleasant surprise.

I emailed the club level concierge about making some dining ressies and she asked if we celebrating anything special and we are, our 20th anniversary, so maybe that will help.

I'm not so sure about the club lounge being on a different floor, I've never had that anywhere I've stayed - both RPR and HRH club are booked full for the time we are there so don't have the option of anything else.

macraven
11-21-2009, 03:00 PM
I haven't actually stayed twice - only once yet I was told that I am blue?

I've never got a free upgrade anywhere, anytime so if I do it will be a very pleasant surprise.

I emailed the club level concierge about making some dining ressies and she asked if we celebrating anything special and we are, our 20th anniversary, so maybe that will help.

I'm not so sure about the club lounge being on a different floor, I've never had that anywhere I've stayed - both RPR and HRH club are booked full for the time we are there so don't have the option of anything else.

first let me say, happy early anniversary!

you never know if the TM's at pbh will throw mummy dust your way.
all you can do is ask and if they have the room you want available, it is up to them to make it happen.

when you check in, ask them if you can have a free upgrade as you are there to celebrate the special day.

i have stayed at all 3 hotels on site.
hrh and rph have the club rooms on the same floor as the club lounge.

at pbh, they do not.
your hotel key will be coded to show you are a club guest.
you might not be on the same floor as the club lounge.

Calgary DISHeads
11-21-2009, 03:37 PM
thank you!

would it be worth asking? do the deluxe rooms on the main floor have good views or are we better off further up?

I did request a main pool view close to the club lounge - I was also told you can't request a balcony until you check in.

Anything else I should request?

Thanks so much for your great help, I really appreciate it :flower3:

macraven
11-21-2009, 03:50 PM
pbh is a very large hotel.


check out a map of the hotel and that might give you a better idea of what location you want for your stay.

some homies want to be near the boat shuttle dock while others want something different.

it sounds like your preference is to be near the club lounge.
i don't blame you on that one.

if you enjoy having your snacks in your room, it could be a good hike from your room to the lounge and back.

check out the thread that is a sticky about the pbh room assignments.
it is the third thread from the top.

you will get other opinions there on what room numbers were favored by prior guests.
you will get some insight to views of certain room numbers.

it is worth it to look at all 9 pages of that thread as you will see some pictures of the view from rooms by pp.

macraven
11-21-2009, 03:55 PM
to answer your first question, yes, it is worth it to ask .......


don't be shy about inquiring.

they just might make your day!!

the worse thing they can say is no.

but, you can tell them that you would be willing to move rooms at any time you are there in case an upgrade for free becomes available.

Calgary DISHeads
11-21-2009, 08:58 PM
You have no idea how much I appreciate your advice :flower3:- honing in on the "if they say there is no upgrade now, put me on a waiting list" :thumbsup2 love it!!

Also appreciate the advice on looking at the PBH assignments, as per my previous comments I am used to staying on same floor as CL lounge so room location was important.

My motto in life is "worst thing they can say is no" :santa:

Have to be honest though, due to CL location I'm thinking about pursuing availability at HRH and RPR....

damo
11-21-2009, 10:58 PM
I find that calling the hotel a few days before you go and asking some questions and talking really sweetly to them helps a lot in your room assignment. Call and say you were concerned that they didn't get your room request and just wanted to make sure, blah, blah, blah....we're coming from Canada where it is really cold, blah, blah, blah. etc.

We've stayed quite far from the lounge and it really isn't a big deal. You get used to finding your way through the hotel to the lounge.

christophfam
01-10-2010, 07:58 PM
I know I've read it before, but can't seem to find it. What is the upgrade from a waterview room for a party of 4 at RPR? I'm Loews Blue so I'll be asking at check-in and I'm wondering what to expect.

macraven
01-11-2010, 12:07 AM
I know I've read it before, but can't seem to find it. What is the upgrade from a waterview room for a party of 4 at RPR? I'm Loews Blue so I'll be asking at check-in and I'm wondering what to expect.

there is no upgrade for that.

if you book garden view, the free upgrade is a pool view if they have that room available when you check in.

waltslostnephew
01-12-2010, 10:30 AM
Hello I am thinking of staying at one of the Universal On-site hotels for 1 night. I will be arriving early in the morning and want to spend two days at the two parks. Will I be able to use my express pass, even though I am just staying one night at the hotels. Thanks

Disneyhappy
01-16-2010, 10:58 AM
Hello I am thinking of staying at one of the Universal On-site hotels for 1 night. I will be arriving early in the morning and want to spend two days at the two parks. Will I be able to use my express pass, even though I am just staying one night at the hotels. Thanks

Yes! You can use your express pass on day of check in and check out. Your room key card will be your express pass.

loperella
01-24-2010, 08:14 PM
I applied for the loews first many mos. ago---like last summer; I got a number but not any kind of physical card or anything. Was I supposed to get something in the mail or does it even matter as long as I have the membership #?

ky07
01-24-2010, 08:35 PM
I applied for the loews first many mos. ago---like last summer; I got a number but not any kind of physical card or anything. Was I supposed to get something in the mail or does it even matter as long as I have the membership #?
I think as long as you have your number it doesn't really matter but I did recieve a card in the mail

bubba's mom
01-24-2010, 09:18 PM
When they switched from Loews First program to the current You First program, they discontinued giving out cards.

Just when I was expecting my platinum card too... :mad:

That's okay...as long as you have a number...or, they at least have you in their system.. ;)

patster734
03-07-2010, 11:48 PM
Has anybody else been downgraded since they changed their system? I was Gold last year, but when I went to book my October trip, I was informed that as of December, I was dropped to Blue.

eculmone
03-08-2010, 02:51 AM
yep. Turns out this Loews card is not really worth anything. I called them as I too had 'no' privlidges and said I stay every year so whats the deal??? They told me you have to have stayed more than 2 times since you joined to enjoy benefits. Huh? I said I joined Jan.2009 and stayed March 2009 and now I'm staying again March 2010 that's 2 stays right? Wrong. Since I joined Jan. 2009 my second stay would have had to occur prior to Jan. 2010 to qualify? After Jan 14th, 2010 (my join date) My eligible stays reverted to Zero. Sooooooooooo my question to the Loews first people - so do I qualify for anything? Answer "Sorry, no":sad2:

Last year when I joined and it was my very 'first' stay, I got a room upgrade and turn down service and daily paper - so why wouldn't I get that at the very least as my 'first stay' again was my next question. Guess my answer from the lady?:confused3 Nope, zero to one you get nothing. After the completetion of your second stay I would qualify for a free upgrade 'if' available. How wrong is that? I use to pride myself on getting little incentive goodies/perks but Loews you first is nothing to me. I turn my back on them. I'm paying $1,000 US to stay at Don Cesar 3 nights; and roughly the same for the RP thereafter 2 hotels, 2 stays right? No no no that's not how it goes. IF I stay one more time I qualify for 'blue'. That's $2,000 in their pockets without so much as a turn down or paper? Hmmmm not a very smart way to make 'loyal' friends that's all I can say:confused3

bubba's mom
03-08-2010, 09:27 AM
If you stay at DC and RPR within the same year, that IS 2 stays. Each time you 'check in' to a Loews Hotel, it's a "stay".

(even if it doesn't get you anything)

cieslack
03-09-2010, 04:30 PM
They currently have a promotion that offers immediate upgrade to Blue if you stay at a hotel not at Universal on a Sun-Wed. It appears from the fine print that you will be upgraded to Blue status as a result of a stay before April 30. My interpretation is that you will get Blue status on the first stay and for the year following that qualifying stay. That is just my read on it.

eculmone
03-10-2010, 05:01 AM
man, that would be great if your right, but I called the you first membership and spoke to the receptionist who went over in detail with me. Yes, when my 2nd stay is 'complete' I then move up to blue status. SOOOOOOOOOOO, When I arrive at RP next week I will have ONLY completed ONE stay!!:confused:

So my second stay at RP will have no benefits, but if I stay again this year I get a free room upgrade... How generous

Oh well, I'm still happy to be on vacation:cool1: Just have no incentive to be loyal to Loews.

I'll call again to see if that promotion is something the clerk forgot to mention?

Anyhoooooooo, 3 days and IM NOT HERE! YEE HAW!!!:thumbsup2

eculmone
03-10-2010, 05:09 AM
Let me add that thanks to Bubba's mom :worship: I called and requested your room which is a standard and no additional fees. She was really nice, and I did read that they make every effort to accommodate requests, so I'm hoping we get lucky. We do however have a late check in as we will be in Bush Gardens till close 6pm so we won't arrive until 7ish and I might be SOL?

I'm just so excited. Watch, I'll blink and it'll be over. Vacations are like that, I plan all year and then poof:wizard: they are over

bubba's mom
03-10-2010, 09:24 AM
The incentive for us to stay onsite at Universal is the Golden Express Pass key. 2 of the 3 hotels are Loews...Hard Rock is just another option.

While it does stink (not the word I'd use) the YouFirst doesn't cater to the vacation peeps, as long as you stay onsite, you won't miss your hotel benefits. The REASON for staying onsite is the Express Pass...not the hotel perks...at least for us anyway. The hotel perks were/are just a bonus.

and, you're welcome for whatever I helped you with eculmone :confused3

patster734
03-10-2010, 11:11 AM
The incentive for us to stay onsite at Universal is the Golden Express Pass key. 2 of the 3 hotels are Loews...Hard Rock is just another option.

While it does stink (not the word I'd use) the YouFirst doesn't cater to the vacation peeps, as long as you stay onsite, you won't miss your hotel benefits. The REASON for staying onsite is the Express Pass...not the hotel perks...at least for us anyway. The hotel perks were/are just a bonus.

and, you're welcome for whatever I helped you with eculmone :confused3



:thumbsup2

That and not having the hassle of driving back to the hotel in the evening. I can now have a drink, or two, or more at Citywalk since I won't be driving. I almost like that convenience more than the Express Pass! ALMOST! ;)

eculmone
03-10-2010, 06:48 PM
The hotel perks were/are just a bonus.

and, you're welcome for whatever I helped you with eculmone :confused3



Hey Barb, you spoke about staying in room 1733 standard room and loved your view of IOA and being close to the walkway... in another thread. :thumbsup2 and for that I thank you very much :)

I agree, the Express pass is exactly why we stay onsite as well. I will mention my Loews membership at check in and see if that might qualify for some type of perk?:confused3 It can't hurt to ask I always say ;)

damo
03-10-2010, 06:58 PM
I find that very few hotel rewards cards get you much these days. As long as I can get free internet, I am happy.

bubba's mom
03-10-2010, 07:34 PM
Hey Barb, you spoke about staying in room 1733 standard room and loved your view of IOA and being close to the walkway... in another thread.

1733 is the end room (last room at the end of the hall)...coveted on the DIS. I tried for that room but couldn't get it. So, we ended up in 1729...which was 2 doors down from it...still good.

Somewhere I mentioned 1733 and lower odd-numbered is highest floor and facing IOA w/ waterway view.

Took a picture of the evacuation map on the door and got room #'s & all..dunno where it's mentioned tho?

eh..no matter. You're not going for the hotel, you're using them for Exp Pass.

eculmone
03-11-2010, 04:38 AM
I find that very few hotel rewards cards get you much these days. As long as I can get free internet, I am happy.

Now that would be a perk as dh is self employed and checks into office daily. I know they offered free internet in main lobby at PBH but dh likes to sit in his p.j.'s, drink his coffee and 'make it happen' back home. so we pay for it in our room :goodvibes I use to think the blackberry and internet were excellent tools while on vacation. But, I've come to realize it's a love/hate thing. Sometimes I say 'so are you here with us or not? :hourglass

I also realize that without those tools, we'd probably be sitting at home... So as I said love/hate

Bubba's mom, I'll keep the odd number 33 or thereabouts rule in mind. I did say 1633 if my first choice was gone. Well, here's hopin.:cloud9:

CRSTEPHE
03-13-2010, 02:49 PM
What can the Rewards Points be used for? I'm Gold so I'm supposed to have 500.

pilesoflaundry
07-22-2010, 12:53 PM
I hate to bump an old thread but I still have questions after reading many of the pages.

If the current year ends on December 31st and my first stay is this December does that mean I start over with zero stays in January 2011?

Second question: Do they still honor other hotel membership perks? Anyone they don't honor? We are goldpoints members at County Inn and Suites (forget the main chain that owns them) and they always give complimentary internet in the room, any chance we could get that?

We are staying club and the gym is free but is net in the room? I can't figure that out. I know there is free wifi in the lobby but we have gotten spoiled with it in the rooms staying at SOG and Country Inn and Suites.

I can't believe a 2.5 star hotel has free net but not a Lowes hotel. :confused: Yes I know we get express pass free and we can walk to the parks and that is the main reason we are staying onsite but we are going to be in the room quite a bit and net is nice.