Dolphin Holiday Cancellation Policy

[Mazzy]

I rang the Dolphin a couple of weeks ago to extend my stay and they said they would send me confirmation by post. I didn't take much notice of this, as in the past I have NEVER recieved this confirmation! :rolleyes:

However, this morning, the confirmation dropped through the letter box! Very surprised, to say the least, and it was really nice to get something from WDW! :D

Something which took me by surprise was when I opened it as found that the cancellation policy is 15 days - apparently this is a Holiday Cancellation Policy which I didn't even know existed, I thought the cancellation policy was 5 days.

Has anyone else booked in the Dolphin/Swan during the Holidays been told about this 15 day policy, as no mention was made of this when I booked.

TIA :D

[Trekker]

I'm not sure of the cancellation policy, but just wanted to point out that the Swan and Dolphin are not Disney owned and that may be why the policy is different.

[NancyIL]

The Swan/Dolphin have a 5-day cancel policy - so I'm guessing it is a change for the holidays.