View Full Version : Big Brother may be watching you in your rental car.

Tony P. IL.
08-13-2002, 09:28 PM
Here is a story worth reading. It was in the Chicago Tribune this past Sunday in the Travel section.
If you are a car renter check this out.

whois figment
08-13-2002, 09:51 PM
Could you give brief summary of article? The link says it is subscription based.

Tony P. IL.
08-13-2002, 10:17 PM
I will email you the story.

08-14-2002, 01:18 AM
Could you give brief summary of article? The link says it is subscription based.

The subscription is free, join and read.

08-14-2002, 01:22 AM
I guess this will teach people to read their contracts.

08-14-2002, 01:25 AM
or us cpunks/cpunks. It works on most of these subscription papers.

08-14-2002, 08:45 AM
Here is most of the article

Big Brother may be watching you in your rental car.


A flurry of lawsuits filed in the last few months claims a Budget Rent a Car licensee in Tucson used satellite technology to track renters who took cars out of state--and penalized them thousands of dollars under a policy that charged $1 per mile if the car was taken beyond the boundary. The suits allege invasion of privacy and fraud, among other claims.

In one case, company employees allegedly told a renter which hotels he and his wife had stayed in, according to the couple's attorney, Lynne Trenery. The renter "was just shocked that they knew the names," she says.

The Budget licensee, Consolidated Enterprises Inc., has denied most of the allegations in court filings; its attorney declined to comment. The nationwide Budget Rent a Car company has tried to distance itself from the licensee, saying it does not endorse tracking renters or charging extra for going out of state.

The company's parent, Budget Group Inc., recently became the second major car rental corporation in a year (ANC, parent of Alamo and National, was first) to file for Chapter 11 reorganization. Budget said it is continuing normal operations.

The Tucson cases follow a notorious one last year in which a New Haven, Conn., rental company allegedly used the same technology to fine renters who drove faster than 79 mph. Earlier this year Connecticut's consumer commissioner ordered the company to stop the practice and refund the fines.

The cases spotlight rental companies' embrace of telematics technology, which includes using the Global Positioning System (GPS) of satellites and wireless devices to transmit location data. A popular use is on-board navigation systems that help direct drivers to their destinations. But a lesser known and growing application by rental companies is to track vehicles, which has troubling implications for consumers.

The company that made the devices used in New Haven and Tucson is AirIQ, based in the Toronto suburb of Pickering.

The AirIQ OnBoard system uses a small unit that is a combined computer processor, GPS receiver and wireless transceiver. Using signals from a system of 24 orbiting satellites, it calculates the vehicle's position and transmits it to AirIQ's operations center in Pickering, which can map it within seconds. Rental companies access the data from the Internet.

Most of AirIQ's customers use the system to find stolen vehicles, says Miguel Gonsalves, vice president of marketing. But it can do other things: monitor the car's speed, calculate mileage, notify the owner when the car has crossed a state line or other boundary and, by connecting to the car's operations, disable the starter and even remotely open locked doors.

Gonsalves declines to say how many units AirIQ has sold to rental car companies. But he says it deals with most major ones and has sold more than 25,000 units total to various types of customers.

He also says he doesn't know how many rental car companies use the system for matters other than theft control. "We can't as a business dictate how things are used," he says.

Budget Rent a Car spokeswoman Jennifer Sullivan says her company has AirIQ units in some luxury vehicles and others with a high theft rate. "We only use it for theft recovery, and the GPS is only turned on when the vehicle is missing," she says of Budget's corporate-owned outlets, which rent 80 percent of the fleet. She says she thinks most licensees have the same policy.