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View Full Version : Prebooking Palo/Excursions/Spa and Final Payments


winotracy
05-26-2010, 10:45 AM
The final payment dates for this cruise are September 27 (staterooms in categories 4-12) and September 10 (categories 1-3).

Keep in mind if you are a previous cruiser, you can book excursions, Palo, spa reservations sooner than September 28, but only if you are paid in full.

Concierge & Platinum Castaway Club members (11+ sailings) - August 14, 2010
Gold Castaway Club members (6-10 sailings) - August 29, 2010
Silver Castaway Club members (1-5 sailings) - September 13, 2010
New cruisers - September 28, 2010

Our payment team can only process payments on these reservations on weekdays before 8:00 pm because this is a group and the Groups Department is only open on weekdays. If you wish to be able to do your prebooking on a weekend, please make sure your payments are received no later than 3:00 pm on Friday to insure that payment is applied before the Groups Department closes for the evening.

The reminder notices you will get from our office will be for the due date of September 27 for all staterooms and September 13 for all suites. We will not send out notices to remind you to pay in full before the date above for prebooking so if you want to make sure you are paid in full earlier, you should mark a date in your calendar that you want to make payment by. I would recommend that you make payment no later than Thursday evenings if you want to be able to book over the weekend so if there are any problems with your payment, there is time to remedy it before the weekend.

georgemoe
05-26-2010, 10:58 AM
Thanks for the info Tracy!

Dodie
05-27-2010, 11:40 AM
Can you remind us of the numbers of past DCL cruises that qualify you for which level, Tracy, or point us toward that information?

Thanks.

winotracy
05-27-2010, 11:42 AM
Can you remind us of the numbers of past DCL cruises that qualify you for which level, Tracy, or point us toward that information?

Thanks.

I'll edit my post above.

jeanigor
06-03-2010, 02:41 PM
This isn't about pre-booking, but it is in regards to Palo and Shore Excursions.

If we don't participate in our shore excursion, we are still charged for it, correct?

What about Palo? Say we happen to nap through dinner or get projectily ill? Are we still charged?

winotracy
06-03-2010, 03:41 PM
This isn't about pre-booking, but it is in regards to Palo and Shore Excursions.

If we don't participate in our shore excursion, we are still charged for it, correct?

What about Palo? Say we happen to nap through dinner or get projectily ill? Are we still charged?

You must cancel your shore excursions 3 days prior to the cruise or you will be charged for them.

With Palo you must cancel 24 hours prior to the dinner or you will be charged for it. If you are projectily ill and quarantined to your room by medical staff my bet would be that you could get out of it :rotfl2:

jeanigor
06-03-2010, 03:42 PM
You must cancel your shore excursions 3 days prior to the cruise or you will be charged for them.

With Palo you must cancel 24 hours prior to the dinner or you will be charged for it. If you are projectily ill and quarantined to your room by medical staff my bet would be that you could get out of it :rotfl2:

**note to self** do NOT have six *******tini's the day of Palo......

winotracy
06-03-2010, 03:44 PM
**note to self** do NOT have six *******tini's the day of Palo......

Or ask Tracy to make sure you wake up to get to Palo :lmao:

teskak
07-31-2010, 11:12 PM
Have John the Genius & Pete the Legend finalised the program for the cruise?

Will we know what is scheduled for when before the booking window opens for any shore excursions etc?

winotracy
08-01-2010, 08:04 AM
Have John the Genius & Pete the Legend finalised the program for the cruise?

Will we know what is scheduled for when before the booking window opens for any shore excursions etc?

No and not likely. The booking window opens for some at 120 days which is in less than 2 weeks.

DVCsince02
08-01-2010, 11:33 AM
Thank you, Tracy!

GraceLuvsWDW
08-15-2010, 04:52 PM
Tracy,

Can we mail in a check for our payment?

If so, what address do we mail it to?

Thanks!

winotracy
08-15-2010, 06:30 PM
Tracy,

Can we mail in a check for our payment?

If so, what address do we mail it to?

Thanks!

You can but you must leave plenty of time for the payment to come to our office, be processed and then be forwarded to DCL and processed. We recommend at least 10 business days.

Checks should be payable to Disney Cruise Vacations and mailed to

Dreams Unlimited Travel
301 Keystone Avenue
Blackwood, NJ 08012

disneyfan19712006
08-16-2010, 02:39 AM
I think we will book our Palo brunch and see what happens. Tracy, whenever you get the info I know you will get it out as soon as possible. Thanks for the reminders.

disneyholic family
08-17-2010, 06:19 AM
i can't believe how close it is now!!!! :woohoo: :woohoo: :woohoo:

jeanigor
08-19-2010, 10:36 AM
Can I have my memory refreshed? Can we have a Palo dinner and a Palo brunch or is it one or the other....(I'm super hungry and can't stop thinking about food.......)

winotracy
08-19-2010, 10:37 AM
Can I have my memory refreshed? Can we have a Palo dinner and a Palo brunch or is it one or the other....(I'm super hungry and can't stop thinking about food.......)

You can have one of each.

jeanigor
08-19-2010, 10:38 AM
You can have one of each.

Are you reading my mind? How can you be that fast?

winotracy
08-19-2010, 10:48 AM
Are you reading my mind? How can you be that fast?

I'm here for you Todd :) :goodvibes

TXYankee
08-19-2010, 11:21 AM
What night is Pirate night? I think I might want to Palo dinner that night.

What days do they have Brunch? I could skip Nassau for good food!

winotracy
08-19-2010, 11:25 AM
What night is Pirate night? I think I might want to Palo dinner that night.

What days do they have Brunch? I could skip Nassau for good food!

Brunch is only on the day at sea. Pirate night is usually the night we are in Castaway Cay, but is always subject to change.

jeanigor
08-20-2010, 12:18 PM
This isn't Palo or anything, but how would we go about attending a martini tasting?

DisneyTaylors
08-20-2010, 12:26 PM
This isn't Palo or anything, but how would we go about attending a martini tasting?

Hey Todd, :wave2:

My understanding is that you have to book that at Guest Services once you get on the ship. Please correct me if I'm mistaken Tracy. :)

- Bill

winotracy
08-20-2010, 12:34 PM
Hey Todd, :wave2:

My understanding is that you have to book that at Guest Services once you get on the ship. Please correct me if I'm mistaken Tracy. :)

- Bill

Exactly!!

TXYankee
08-20-2010, 12:47 PM
This isn't Palo or anything, but how would we go about attending a martini tasting?

Todd,

DH is a gin drinker...bring a glass and an olive to our room and we'll do a tasting!

jeanigor
08-20-2010, 12:54 PM
Todd,

DH is a gin drinker...bring a glass and an olive to our room and we'll do a tasting!

Can I skip the olive?:goodvibes

TXYankee
08-20-2010, 01:07 PM
Can I skip the olive?:goodvibes

Skip the glass too., if you want. We can sip Tangueray from the bottle.

jeanigor
08-20-2010, 01:10 PM
Skip the glass too., if you want. We can sip Tangueray from the bottle.

Ha-cha-cha-cha-cha!

BriarRosie
08-21-2010, 01:35 AM
This isn't Palo or anything, but how would we go about attending a martini tasting?

Hey Todd, :wave2:

My understanding is that you have to book that at Guest Services once you get on the ship. Please correct me if I'm mistaken Tracy. :)

- Bill

Yep, I am planning on going to Guest Services to book one of the tastings. I missed out on the only other Disney cruise because I didn't know I was able to book farther in advance and was shut out. I hope this time I can attend.

Can I skip the olive?:goodvibes

Nah, just hand the olives to me. Mmm.

jeanigor
09-09-2010, 09:06 AM
Bumping with hopes cruisers will check out Tracy's first post and acclimate themselves with the date that is appropriate for them.


Oh and its coming quick!

ADP
09-09-2010, 08:38 PM
Ask Tracy,

Is our money fully refundable up to Sept 27th, or only at the 90 day mark Sept 12th? We are in the process of speaking to Anna's teachers and wanted to see exactly how much time remains.

winotracy
09-09-2010, 08:52 PM
Ask Tracy,

Is our money fully refundable up to Sept 27th, or only at the 90 day mark Sept 12th? We are in the process of speaking to Anna's teachers and wanted to see exactly how much time remains.

Your payments are fully refundable for non-suite rooms up until the end of the day on September 27.

WebmasterKathy
09-09-2010, 09:01 PM
Skip the glass too., if you want. We can sip Tangueray from the bottle.

Oooh, can I bring some tonic and limes?

k5jmh
09-09-2010, 09:05 PM
Oooh, can I bring some tonic and limes?
Like

winotracy
09-09-2010, 09:16 PM
Oooh, can I bring some tonic and limes?

Tonic, no limes.

starwood
09-10-2010, 06:57 AM
Anyone know why Palo brunch is only showing tables for 1-2?

winotracy
09-10-2010, 07:01 AM
Anyone know why Palo brunch is only showing tables for 1-2?

One of two reasons. If you only have two in your party, that is all they will show. The other reason would be the only have tables for 1-2 remaining.

jeanigor
09-10-2010, 07:38 AM
One of two reasons. If you only have two in your party, that is all they will show. The other reason would be the only have tables for 1-2 remaining.

Sorry, y'all but I kinda hope this lasts until Monday.

TXYankee
09-10-2010, 09:57 AM
Sorry, y'all but I kinda hope this lasts until Monday.

I Am worried that the Palo Brunch will be all booked be the 28th, when I can book. Do they ever hold back some reservations that can be booked on the ship?

Any one who can book now want to book me a Palo Brunch for two?

jeanigor
09-10-2010, 10:00 AM
I Am worried that the Palo Brunch will be all booked be the 28th, when I can book. Do they ever hold back some reservations that can be booked on the ship?

Any one who can book now want to book me a Palo Brunch for two?

Don't know if they hold any back or not. But it isn't as easy as an ADR that you can make in someone else's name, unfortunately.

winotracy
09-10-2010, 10:21 AM
I Am worried that the Palo Brunch will be all booked be the 28th, when I can book. Do they ever hold back some reservations that can be booked on the ship?

Any one who can book now want to book me a Palo Brunch for two?

Yes, they do hold some back for those that don't have internet access. When you get onboard go immediately to the location (usually Wavebands) where they are booking Palo (it will be noted on your information sheet given to you at check in).

You cannot book for someone else. You can only book for your room and rooms linked to your room.

Also keep in mind that there is only one Palo brunch session on this sailing. Missing Palo brunch will not ruin your cruise. Many, many people will not get to do this.

TXYankee
09-10-2010, 10:32 AM
Yes, they do hold some back for those that don't have internet access. When you get onboard go immediately to the location (usually Wavebands) where they are booking Palo (it will be noted on your information sheet given to you at check in).

You cannot book for someone else. You can only book for your room and rooms linked to your room.

Also keep in mind that there is only one Palo brunch session on this sailing. Missing Palo brunch will not ruin your cruise. Many, many people will not get to do this.

Thanks Tracy. Missing the Palo Brunch may not ruin my Cruise, but it may break my Italian Husbands heart! He is not on the Cruise for the Dis, he is on it for the food, drink and Spa!

jeanigor
09-10-2010, 10:36 AM
Thanks Tracy. Missing the Palo Brunch may not ruin my Cruise, but it may break my Italian Husbands heart! He is not on the Cruise for the Dis, he is on it for the food, drink and Spa!

You mean he isn't coming to be part of the Royal Court? I understand not wanting to be a Lady-in-Waiting, but not even a Chamberlain, Falconer, or Groom of the Stool?

TXYankee
09-10-2010, 11:35 AM
You mean he isn't coming to be part of the Royal Court? I understand not wanting to be a Lady-in-Waiting, but not even a Chamberlain, Falconer, or Groom of the Stool?

What do you call the man who brings pleasure to a Lady in Waiting? DH can be one of those!:woohoo:

jeanigor
09-10-2010, 11:38 AM
What do you call the man who brings pleasure to a Lady in Waiting? DH can be one of those!:woohoo:

Raul? Your DH is Raul?

TXYankee
09-10-2010, 11:48 AM
:hippie:Raul? Your DH is Raul?

Just keep your hands off my Raul!

TXYankee
09-10-2010, 12:44 PM
Tracy,

What is the cancellation policy for Palo's and Spa services?

Thanks

winotracy
09-10-2010, 12:47 PM
Tracy,

What is the cancellation policy for Palo's and Spa services?

Thanks

Your safe in assuming 24 hours for each.