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Nancy1801
03-05-2001, 04:51 PM
This will be my first stay at a Disney Resort (BWV) as a DVC member. In the past, when planning a stay at any of the other Disney resorts, I had always faxed a letter to the Room Controller approx. 4 days prior to our arrival date requesting certain things (room with a balcony, room on 1st floor, etc.). When staying with DVC points, can I still do that? And if so, then to whom do I fax my request letter? the same room controller that I would have sent any other resort stay request?

3/99 -- Disney Institute
11/99 -- Poly
5/00 -- Beach Club & Old Key West
11/00 -- Dixie Landings
5/01 -- Boardwalk

Firefighter Mickey
03-05-2001, 05:08 PM
You can do that, but I'm not convinced it matters.

In general, it's my understanding that room requests get serviced in the following order:

By date - oldest reservations first
HCA for medical reasons
Smoking preference
All other requests

The best thing is to note the requests that you have when you make the reservation.

BobH
03-06-2001, 05:47 AM
I got the impression on this board that Disney only attached 2 of your requests to the reservation. For example I requested second floor, non-smoking and a particular building area. The agent took my requests, but when I got the paperwork only the non-smoking and the second floor requests were put on the paperwork. Does anyone have any experience with this?

ParkFreak
03-06-2001, 07:44 AM
I just got my confirmation for VWL. I made 3 requests - non smoking, upper floor and pool/lodge view. Only the first two were on the confirmation letter.

-Craig
http://albums.photopoint.com/j/Thumbnail?u=1387288&a=10474593&p=36318991&Width=100&Height=100&Sequence=0
Next trip: 9/01 at VWL!!

Firefighter Mickey
03-06-2001, 07:46 AM
I've always seen all of our requests show up. Last time the list was:

non-smoking
ground floor - medical
near other people in this party