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andrews_dad
04-09-2010, 08:25 AM
Took my 4Runner in for a state inspection. They said I needed a new serpentine belt, a couple of small lightbulbs replaced (the ones over top the lic plate to illuminate it), wiper blades, and some brake pads plus the cost of the emissions test and state inspection/stickers. Toss an oil change on top of that. Their estimate?? About $850! :scared1: I started looking at the itemized estimate. About $20 in labor to replace the two lightbulbs?? :rotfl: Yeah, right. Over $25 in labor for wiper blades?? Come on, people! Give me a break!

Told them NOT to touch it. Of course they try to pressure me on the state inspection not passing and the serpentine belt being a hazard. Drive to to a local shop. All of that work is now done. Final bill? $226.93.

My3kiddos
04-09-2010, 08:34 AM
Took my 4Runner in for a state inspection. They said I needed a new serpentine belt, a couple of small lightbulbs replaced (the ones over top the lic plate to illuminate it), wiper blades, and some brake pads plus the cost of the emissions test and state inspection/stickers. Toss an oil change on top of that. Their estimate?? About $850! :scared1: I started looking at the itemized estimate. About $20 in labor to replace the two lightbulbs?? :rotfl: Yeah, right. Over $25 in labor for wiper blades?? Come on, people! Give me a break!

Told them NOT to touch it. Of course they try to pressure me on the state inspection not passing and the serpentine belt being a hazard. Drive to to a local shop. All of that work is now done. Final bill? $226.93.

Dealerships are a total crock! I took my car in for some warranty repairs and the guy tried to tell me I was due to have my transmission serviced. I only have 30k miles on my car. I asked him why I would need to have the transmission serviced when they had just replaced the transmission in it 5k miles ago and the manual said the transmission wasn't supposed to be serviced until 100k. The guy just looked at me crossed eyed and said OH.

wdwmaw
04-09-2010, 09:15 AM
Dealerships are a total crock! I took my car in for some warranty repairs and the guy tried to tell me I was due to have my transmission serviced. I only have 30k miles on my car. I asked him why I would need to have the transmission serviced when they had just replaced the transmission in it 5k miles ago and the manual said the transmission wasn't supposed to be serviced until 100k. The guy just looked at me crossed eyed and said OH.

I think you went to the same GM dealership we went to a few years ago :scared1:

OT- we will be in the world the same time frame, gotta love fall break:woohoo:

Luv2Scrap
04-09-2010, 09:16 AM
I did the same thing last fall with my Camry. Had them do the repairs that were covered under warranty, and brought it elsewhere for the rest - cost me half the price!

2luvmickey
04-09-2010, 09:43 AM
I want to vent about a Firestone dealer in my area.

I bought tires from them, and always had my oil changes and rotations done there. Well, last visit they told me the tires were shot (after 25,000 miles) and I needed new brakes.

Took the car to another place and guess what? Brakes and tires were okay! Needless to say, I will never go back to Firestone again. On the other hand, our local Toyota dealer has always been fair and upfront with us. But, I make it a practice to call places to get a "ballpark" estimate on work needed.

Is it really such a stretch to be honest? :sad2:

wendylovesdisney
04-09-2010, 09:47 AM
You have to remember that you are paying for a certified Toyota tech doing the work, not just someone who can turn out to be a hack later. Everything has to have a charge associated with it for the system, but not every Toyota dealer will charge to replace a light bulb.
Now having said this, yes my husband is a Toyota tech and he tells me he sees cars brought in all of the time from other non dealer shops that have to be fixed that either a) were reportedly fixed but not even touched or b) totally hacked to bits by someone who did not know what they were doing. Toyota makes a mistake on your Toyota, Toyota covers it, Joe Blow from the down street messes up your car, not covered.

I loveStitchnippyjon
04-09-2010, 09:52 AM
I want to vent about a Firestone dealer in my area.

I bought tires from them, and always had my oil changes and rotations done there. Well, last visit they told me the tires were shot (after 25,000 miles) and I needed new brakes.

Took the car to another place and guess what? Brakes and tires were okay! Needless to say, I will never go back to Firestone again. On the other hand, our local Toyota dealer has always been fair and upfront with us. But, I make it a practice to call places to get a "ballpark" estimate on work needed.

Is it really such a stretch to be honest? :sad2:

DD had the same experience with Firestone. She took her old car in for the State inspection, and they said it wood need $1400 in repairs to pass!:scared1:
Took it to a local garage and after they eliminated all the UNNECESSARY stuff, it cost under $400!:woohoo:

wdwmaw
04-09-2010, 10:02 AM
You have to remember that you are paying for a certified Toyota tech doing the work, not just someone who can turn out to be a hack later. Everything has to have a charge associated with it for the system, but not every Toyota dealer will charge to replace a light bulb.
Now having said this, yes my husband is a Toyota tech and he tells me he sees cars brought in all of the time from other non dealer shops that have to be fixed that either a) were reportedly fixed but not even touched or b) totally hacked to bits by someone who did not know what they were doing. Toyota makes a mistake on your Toyota, Toyota covers it, Joe Blow from the down street messes up your car, not covered.


I do want to support this fact. We tend to forget about what we are getting. The mechanics are certified and should get more pay then a local mom and pop, not to say one is better than the other. It is like a para legal compared to a lawyer, an RN compared to a LPN,a midwife compared to an OBGYN, or a teacher compared to a teaching assistant. The pay is compensated to the level of training.

I also want to say that the parts you are getting is totally different. My DH works on lots of things and he can get parts at 3 different places here in town, like Advance Auto parts. He always says that if you spend a little more the part will last 2-3x's longer.DS put a battery in his truck last winter form one of the places DH hates to go to. DS had a friend working there and thought he got a great deal, Well lesson learned, the auto place had to replace the battery a couple of times under watanty before we just went to a different auto parts place, spent a little more and haven't had a problem since.

OT-I support Toyota workers, thank you:thumbsup2

Grumpy's Gal
04-09-2010, 10:08 AM
my toyota had a noise about a month back and so I went to my dealership. Explained that it was making a noise that was not normal (I had no idea what it was) and could they look at it.

The response was "we're so busy with the recalls right now, it will be several days until we can look at it, if then."

really? "if then". So I thanked them and went somewhere else.

bored
04-09-2010, 10:18 AM
They don't call them stealerships for nothing. PS - some of the worst mechanics I've ever dealt with had the ASC and were certified blah, blah, blah. Just like anything else having some title after your name doesn't = great at what you do.

PrincessKsMom
04-09-2010, 10:25 AM
Love, love, love my Toyota dealer. Always polite, helpful, get follow-up emails and phone calls from the service department. Worked with my insurance company when my car was hit by a drunk driver and didn't charge me a penny above my $500 deductible. Told me they'd wait to get paid by my insurance company.

bonoriffic
04-09-2010, 10:29 AM
Sit in the waiting room of the dealer you are considering. Listen to how they handle and deal with existing customers. In 30 minutes you'll probably know if they are fair and honest or just looking to squeeze every dollar from you.

For example, while waiting for my car to be done I overheard this conversation. Well we found the problem, and it is X. It looks like it was done some place else. You might want to check if it is under warranty there first, otherwise we can fix it and it will cost $Z.

That exchange there convinced me to do all my service at that dealership. Loyalty also has advantages when it is time to buy a new car. Performing all your service on the car at the dealer is a huge profit potential, and a negotiating point.

andrews_dad
04-09-2010, 10:38 AM
They don't call them stealerships for nothing. PS - some of the worst mechanics I've ever dealt with had the ASC and were certified blah, blah, blah. Just like anything else having some title after your name doesn't = great at what you do.

Stealerships! That seems about right. Just for a simple oil change and tire roatation you are looking at a huge bill. A place like WalMart Tire and Lube will do it for 1/2 the price.

If I need a heart surgeon, I'll go to a specialist that charges a pretty penny. If my son gets pink eye at daycare, I don't care if it is some med-school drop out who later got his degree online or in some 3rd world country that calls in the script. Maybe the dealer "expertise" will shine in complex fixes, but light bulbs, oil changes, wiper blades, and brake pads ain't rocket science.

daughtersrus
04-09-2010, 10:46 AM
If I need a heart surgeon, I'll go to a specialist that charges a pretty penny. If my son gets pink eye at daycare, I don't care if it is some med-school drop out who later got his degree online or in some 3rd world country that calls in the script.

Wow!
:scared1:

Mrs. Charming
04-09-2010, 11:07 AM
Took my 4Runner in for a state inspection. They said I needed a new serpentine belt, a couple of small lightbulbs replaced (the ones over top the lic plate to illuminate it), wiper blades, and some brake pads plus the cost of the emissions test and state inspection/stickers. Toss an oil change on top of that. Their estimate?? About $850! :scared1: I started looking at the itemized estimate. About $20 in labor to replace the two lightbulbs?? :rotfl: Yeah, right. Over $25 in labor for wiper blades?? Come on, people! Give me a break!

Told them NOT to touch it. Of course they try to pressure me on the state inspection not passing and the serpentine belt being a hazard. Drive to to a local shop. All of that work is now done. Final bill? $226.93.

Wow, I'll take $20 to replace some light bulbs, and $25 for wiper blades! :lmao: It's amazing the crap that people (dealership and non-dealership) try to pull!!

ceecee
04-09-2010, 11:15 AM
I felt the same way at our Ford dealership....every repair was at least $1000.00. I did get some work done at Jiffy Lube and quickly learned my lesson they replaced it with a part that didn't fit and I ended up with $1500 of repairs because of it. We did finally switch dealerships and the second one seemed a lot less expensive, we got a quote of $1800 at the original and $1300 at the second. Of course we had to pay $50 just for the quote!

Cheshire Figment
04-09-2010, 11:17 AM
I took my 2009 Edge to my local Ford dealer for servicing. I knew from their warning me that the cost for the replacement wiper blades is about $52. So I bought two Michelin blades at Wal-Mart and brought them with me when I went for service; they installed the blades for me at no charge.

DisneyAndRedSox
04-09-2010, 11:18 AM
Same experience at our local Toyota dealership last spring. I have never had any work done there, but I got a coupon in the mail for a cheap oil change. They told me the front tires needed replacing (they said it would fail state inspection), serpentine belt was worn and battery would go dead any time. They wanted a fortune for all the repairs, but told them just to change the oil replace the rear wiper blade (b/c Rav4 rear blade is not avail at any retail stores.) They actually didn't charge me labor for the blade! LOL

1- tires were fine, we replaced them 6-7 months later before the winter, and even then they would have been fine for a few more months
2- serpentine belt was about than 1/2 the cost at my independent mechanic (less than $100)
3- there is a battery that got a great review from Consumers, only available at Walmart so we took the car there. Before they would sell it to me they wanted to test the battery, it was fine. That was 11 months ago. Car sits at Boston Logan airport M-Th everyweek, sometimes for 2 weeks straight. Battery was fine all winter! This reminds me that next time I go to Walmart to take the Rav so I can get it tested again-lol!

Last summer our other car needed a light bulb and my dad could not get it out at all. I took the car to the BMW dealer expecting it to be a fortune, it made me sick thinking of what they were going to charge. Turns out when you arrive the greeter at the service department pulls out the old bulb, sends you in to the parts department with the dead bulb so they can see the part #, buy a new bulb and bring it back to the guy and he puts it in for n/c. I was (pleasantly) shocked! I was out in less than 10 minutes and I think it was less than $25 total at the parts department!

andrews_dad
04-09-2010, 11:21 AM
[QUOTE=DisneyAndRedSox;36184755]Same experience at our local Toyota dealership last spring. I have never had any work done there, but I got a coupon in the mail for a cheap oil change. They told me the front tires needed replacing (they said it would fail state inspection), serpentine belt was worn and battery would go dead any time. They wanted a fortune for all the repairs, but told them just to change the oil replace the rear wiper blade (b/c Rav4 rear blade is not avail at any retail stores.) They actually didn't charge me labor for the blade! LOL

1- QUOTE]

I've had this at my Toyota dealer, too. Tak eit in for Oli Change and they come out with a list of recommended work that will run you $500-1000 bucks. I wanted th oil changed. I think those coupons for cheaper oil changes are the bait to get you in the room.

01spirit750
04-09-2010, 11:30 AM
I guess I have bad luck with dealers, luckily I am a mechanic and only use the dealers for warranty work.

Here are some of the non warrantied work I was told I needed:
Case 1- Dealer advised that we needed a new water pump and that only their mechanics could do it, due to having to practically removing the motor.
I replaced the pump on a Sat morning in less then 1 hour, which included stopping and going the autoparts store to get some gasket sealant.

Case 2. After having warranty work done, dealer advised that the car needed tires and front brakes which meant it was too dangerous to drive. I knew the tires needed to be replaced and declined on both. Pulled the pads on Saturday and they were still like new (over .25" of material left).

ShannonMB
04-09-2010, 11:58 AM
Stealerships! That seems about right. Just for a simple oil change and tire roatation you are looking at a huge bill. A place like WalMart Tire and Lube will do it for 1/2 the price.

If I need a heart surgeon, I'll go to a specialist that charges a pretty penny. If my son gets pink eye at daycare, I don't care if it is some med-school drop out who later got his degree online or in some 3rd world country that calls in the script. Maybe the dealer "expertise" will shine in complex fixes, but light bulbs, oil changes, wiper blades, and brake pads ain't rocket science.

:laughing: Love this post!

dis-happy
04-09-2010, 02:50 PM
The certified mechanic at the Honda dealer almost killed off half my family. My dh had taken the car in to have something done to it (can't recall what it was now but it was more than just an oil change). He then drove 3 hours to the beach house with my dd in the car with him. Shortly after arriving there, we took the car to run an errand and some major part of the car fell off the bottom. The mechanic had failed to tighten the part into place. We had it towed to the local dealer at the beach and it took a week for them to fix the car, plus they had to pay for our rental car in the meantime. But if that piece had fallen off while my dh was driving on the highway at 70 mph I'm sure it would have ended in a major deadly accident.

After that we moved on to an independant repair place that came recommended on the Car Guys website. Better prices, no upsell, great mechanics.

daughtersrus
04-09-2010, 02:59 PM
I took my 2009 Edge to my local Ford dealer for servicing. I knew from their warning me that the cost for the replacement wiper blades is about $52. So I bought two Michelin blades at Wal-Mart and brought them with me when I went for service; they installed the blades for me at no charge.

Back in the 60's-80's, my dad used to own his own gas station/repair center. He said that customers often did this and he likened it to buying a steak at the grocery store and taking it to the restaurant from them to cook it for you. ;)

DH works at a Lincoln/Mercury dealership. They will have customers bring in parts and they will install them. Depending on what it is and what other work is being done, they may charge them. Most techs at a dealership are being paid "book time" so if the customer isn't charged, the tech isn't paid.

melancholywings
04-09-2010, 03:21 PM
I have the worst luck.

In college I went to Goodyear for the battery to be replaced and they wanted to replace a lightbulb for $200. They claimed that it was because it required a special tool. I took the car to shucks and bought that special tool which was a phillips head screw driver and a $10 light.

My MIL had purchased a new car from a Ford dealership. Drove it around a couple of years before gifting the car to us. Right before she gave it to us she had the dealership replace a chipped windshield. They didn't seal it right, and it rained on us and ruined all the electrical 'stuff'. The car was completely messed up - you had to open the trunk to turn it off. It was the only way the engine would stop even though the key was turned off. The dealership refused responsibility and she ended up having to call up to a Ford CEO to get them to fix the car. No one messes with a Marine Drill Sargent Grandma.

Then we had to take our Chevy Venture back to the dealership to have some free recall thing done to the Onstar system. While there they broke the whole system. A wire was 'suddenly' cut though no one knew how it could have happened. We had to fight with them to fix what they broke and to get us a rental while they ordered in the parts.

I trust the old grizzled, sailor talking mom and pop mechanic over the dealerships. At least with him you expect a lower level of quality control.

melancholywings
04-09-2010, 03:24 PM
The certified mechanic at the Honda dealer almost killed off half my family. My dh had taken the car in to have something done to it (can't recall what it was now but it was more than just an oil change). He then drove 3 hours to the beach house with my dd in the car with him. Shortly after arriving there, we took the car to run an errand and some major part of the car fell off the bottom. The mechanic had failed to tighten the part into place. We had it towed to the local dealer at the beach and it took a week for them to fix the car, plus they had to pay for our rental car in the meantime. But if that piece had fallen off while my dh was driving on the highway at 70 mph I'm sure it would have ended in a major deadly accident.

After that we moved on to an independant repair place that came recommended on the Car Guys website. Better prices, no upsell, great mechanics.

I take back my comment. You have the worst luck with dealerships. I can't even imagine how scary that is.

mrsklamc
04-09-2010, 04:22 PM
Toyota has some nerve expecting to be paid anything for anything after the people they've killed. Couldn't pay me enough to drive one.

LoraJ
04-09-2010, 05:42 PM
I love my Toyota dealership for the most part. I had something done on my Corolla and there seemed to be an issue with the repair. I brought it right back and they resolved it at no charge of course. My friend had a similar issue after going to a mechanic and brought it back and they denied having anything to do with the issue and wanted to charge them to fix what they messed up.

Sometimes I feel like they are charging me for things I don't need, other times they don't pressure me for anything. Like one time they told me my battery would need to be changed within a certain time frame, but did not try and talk me into doing it there and then. Now that I am under warranty, I am sure it will be hassle free for a while.

And they sent me a birthday greeting today. I thought that was nice. :)

cm8
04-09-2010, 08:18 PM
I have the worst luck.

In college I went to Goodyear for the battery to be replaced and they wanted to replace a lightbulb for $200. They claimed that it was because it required a special tool. I took the car to shucks and bought that special tool which was a phillips head screw driver and a $10 light.

My MIL had purchased a new car from a Ford dealership. Drove it around a couple of years before gifting the car to us. Right before she gave it to us she had the dealership replace a chipped windshield. They didn't seal it right, and it rained on us and ruined all the electrical 'stuff'. The car was completely messed up - you had to open the trunk to turn it off. It was the only way the engine would stop even though the key was turned off. The dealership refused responsibility and she ended up having to call up to a Ford CEO to get them to fix the car. No one messes with a Marine Drill Sargent Grandma.

Then we had to take our Chevy Venture back to the dealership to have some free recall thing done to the Onstar system. While there they broke the whole system. A wire was 'suddenly' cut though no one knew how it could have happened. We had to fight with them to fix what they broke and to get us a rental while they ordered in the parts.

I trust the old grizzled, sailor talking mom and pop mechanic over the dealerships. At least with him you expect a lower level of quality control.
:eek:, Guess they thought that they could get over on you:mad: !
You MIL showed them:rotfl2:, serves them right!!

aduck126
04-09-2010, 08:24 PM
Land Rover is the worst! They somehow make it so no other mechanic will work on their cars (cant even get an oil change) so you are forced to go there to get stuff done. I just got an oil change and it cost 150.00! I really need new wiper blades and I can't even get those in the store, they only sell the land rover special ones at the dealer for 100.00, 50.00 a wiper. I went and bought just the wiper part itself at walmart and actually taped it on the plastic area, haha. And the car is a piece of crap on top of all that so moral of the story is...DONT BUY A LAND ROVER

aduck126
04-09-2010, 08:32 PM
speaking of horrible car stories one time i had my tires changed at some quicky tire change firestone place and as i was pulling away about to turn onto a very busy street i notice my car is kind of rattling then all of a sudden BOOM my tire falls off and goes rolling right into the street! thank god nobody was injured. The mechanic forgot to put the lugnuts back on!!!!! then they dont even discount the tire the give us a coupon for a free oil change! we took my car into the Ford delaership the next day because it cant be good that the entire weight of it fell on the axel and you could see that the bumper was actually bent in. The estimate was 800.00 and the guy was actually arguing with us, saying that we have to go get 5 seperate estimates!!!! when the lawyer called he decided to pay the original estimate.

Serling126
04-09-2010, 08:48 PM
So how do you know who to trust??? Some people have great luck at mom and pop places and would never trust the dealerships, while others have had their cars torn apart by the smaller places and would never take their cars anywhere but the dealership!!

I need to take my van in for a "check up" as it just rolled over 70k miles, I don't know any small operations that are trustworthy, but I am afraid that I am going to pay an arm and a leg at the dealer... what to do??:confused3

Good Morning Dewdrop
04-09-2010, 10:32 PM
Normally our Toyota dealorship is great - they just change the oil and don't give us any crap.

One time when dh took it in they gave him a list of like 5 things that "urgently" needed to be taken care of. I told dh to call my dad and ask him. Lo and behold, dad said that all of the 'urgent' problems were somehow magically related to the fact that the weather had just changed from regular fall to very cold and not to do anything to the car. Amazingly that was back in the late fall and our car is still running just fine. The battery that was "almost dead" still starts the car without any problems! I can't remember what other problems they mentioned but apparently they weren't all that urgent afterall!

daleswife
04-10-2010, 12:22 AM
I had a problem with the Pontiac dealership a few years ago, went in to have the remote programed for the keyless entry and they came out and said the ignition switch was broken...went out and I couldnt even turn the KEY!!! THEY BROKE IT thinking I would just say oh well fix it.....So I called my ASE Master Mechanic Husband and he came and fixed it and said a few choice words to them and we went home. and OHHH the look on their faces when i told them Id call my hubby!!! was priceless!!!

I hate dealerships.

DisneyAndRedSox
04-10-2010, 06:43 AM
I had a problem with the Pontiac dealership a few years ago, went in to have the remote programed for the keyless entry and they came out and said the ignition switch was broken...went out and I couldnt even turn the KEY!!! THEY BROKE IT thinking I would just say oh well fix it.....So I called my ASE Master Mechanic Husband and he came and fixed it and said a few choice words to them and we went home. and OHHH the look on their faces when i told them Id call my hubby!!! was priceless!!!

I hate dealerships.

Don't get me started on programming a key remote! Last year I was shopping for a used car and I found a Santa Fe, but it only had one key and no remotes. So I called Hyundai, they wanted almost $100 just to program the remote and the remote was just as expensive. Take 2 minutes on Google and you can find the directions to program it for free!

apnep
04-11-2010, 04:43 PM
I usually just take mine into the dealership knowing they are going to tell me I need to get 40 extra things done and I'm due for a "xxx mile service" on my vehicle. I listen politely and then look them frankly in the eye and tell them, "Look, I'm broke and I can't spend $1000 on XYZ. What do I ABSOLUTELY need to get done today so I don't die while driving the car?"

That always prompts a more genuine analysis of what truly needs to be done on the vehicle. "Well, look, you can wait on all that other stuff but I really think you should do ABC."

Also, if I'm concerned about what they are telling me, I'll call up 2 or three other mom and pop shops or other dealerships and ask tons of questions to learn more. Only then will I make a decision about getting the work done.

Ang

01spirit750
04-12-2010, 10:18 AM
How about this...

I had my truck for about 13 months (bought new) but it only had 7k miles and I had to take it in for some warranty work. The service writer told me I really needed to have the 15k factory service done.

I don't think so.

A word of advise; always read the actually service you will be getting for those expensive 15k, 30k, etc factory services. Most likely it will just be an oil change and air filter change (less then $20 work of parts) and then a lot of checking and inspections.

If the dealer finds that you need extra repair work, have them give you a written quote. (Sometimes they don't want to do this). Then take the car to a local independant shop and have them inspect / check the car (without telling them about the dealers recommendations).

You can always take the car back to the dealer to have the work done.

arihillfarm
04-12-2010, 11:21 AM
I took my 2009 Edge to my local Ford dealer for servicing. I knew from their warning me that the cost for the replacement wiper blades is about $52. So I bought two Michelin blades at Wal-Mart and brought them with me when I went for service; they installed the blades for me at no charge.

Advance Auto Parts and Auto Zone will install wiper blades for free if you buy them there and really, it's pretty easy to do yourself. Takes all of a minute per wiper blade. The only time I took them up on the their offer to change the blades was when it was pouring rain and the store manager told me to go sit in the car while he changed them. I thanked him profusely. :)

-Astrid

arihillfarm
04-12-2010, 11:22 AM
Don't get me started on programming a key remote! Last year I was shopping for a used car and I found a Santa Fe, but it only had one key and no remotes. So I called Hyundai, they wanted almost $100 just to program the remote and the remote was just as expensive. Take 2 minutes on Google and you can find the directions to program it for free!

You can usually find the remotes for sale on Ebay too, pretty cheaply.

-Astrid

arihillfarm
04-12-2010, 11:35 AM
Land Rover is the worst! They somehow make it so no other mechanic will work on their cars (cant even get an oil change) so you are forced to go there to get stuff done. I just got an oil change and it cost 150.00! I really need new wiper blades and I can't even get those in the store, they only sell the land rover special ones at the dealer for 100.00, 50.00 a wiper. I went and bought just the wiper part itself at walmart and actually taped it on the plastic area, haha. And the car is a piece of crap on top of all that so moral of the story is...DONT BUY A LAND ROVER

I'm not sure what you mean about no other mechanics can work on Land Rovers. We had one and both DH and I were able to do work on it. :confused3 It had plenty of electrical issues but my hubby loved it anyway, LOL! While he was deployed, I drove it and did the routine maintenance on it and it was pretty easy. Definitely one of the easiest vehicles I've ever changed oil on (BMW wins that contest hands-down though). Auto Zone usually has some kind of oil change special going on with a filter and 5 qts. of synthetic oil for $29.95. I'd buy the oil filter wrench (these are pretty cheap) and catch pan (cheap also) and save the $120 difference (every 3-4 months no less) for the next Disney trip. You can recycle the oil at the auto parts store. It's at most, a 10-15min. job and that includes letting the engine run a little bit to warm the oil up so it drains better. :goodvibes If you don't want to deal with this, find a neighbor kid or family member who is good with cars and pay them $10-15 to do it and buy the kit at Auto Zone. You'll still be saving over $100 each time.

-Astrid

nowellsl
04-12-2010, 11:37 AM
So how do you know who to trust??? Some people have great luck at mom and pop places and would never trust the dealerships, while others have had their cars torn apart by the smaller places and would never take their cars anywhere but the dealership!!

I need to take my van in for a "check up" as it just rolled over 70k miles, I don't know any small operations that are trustworthy, but I am afraid that I am going to pay an arm and a leg at the dealer... what to do??:confused3

Ask around (friends, co-workers) who they use. I've used the same mechanic for at least 25 years or longer and I recommend him all the time. I dread the day he retires!