Pete- please tell me the pool manager from the Royal Pacific finally called you back

[Schrute Farms]

And if so update us on what he said.

There is no way I as a human, much less a father would stay at a resort that played that trash at the pool.

[dizneedoll]

I posted in the Universal Show thread that I had wanted to stay at RPR but after hearing about the garbage they played at the pool, that I would find another hotel near Universal or just forget the whole thing and stick with Disney. I'll be interested in hearing any updates from the manager as well.

[baby1disney]

What happened?? I've been away so I don't know what everyone is talking about.

[FireDancer]

What happened?? I've been away so I don't know what everyone is talking about.

I imagine they played something like uncensored Eminem at the pool area. I didn't listen to the Universal show which is where I assume this is from.

[Schrute Farms]

What happened?? I've been away so I don't know what everyone is talking about.

It is in the Universal Show which got released on Monday. Give it a listen when you have time, it had alot of good content.

Cliff Notes- Pete, Teresa, and Teresa's youngest daughter were at the pool at Royal Pacific. A DJ came on shift at the pool and played several vulgar songs. Pete complained to the DJ and pretty much was blown off.

Pete then complained to a manager, who spoke to the DJ and the song selection was changed to something less vulgar. The manager later dismissed it by saying we just play a top 40 song list and kids can hear this on the radio anytime they want.

[WaltD4Me]

It is in the Universal Show which got released on Monday. Give it a listen when you have time, it had alot of good content.

Cliff Notes- Pete, Teresa, and Teresa's youngest daughter were at the pool at Royal Pacific. A DJ came on shift at the pool and played several vulgar songs. Pete complained to the DJ and pretty much was blown off.

Pete then complained to a manager, who spoke to the DJ and the song selection was changed to something less vulgar. The manager later dismissed it by saying we just play a top 40 song list and kids can hear this on the radio anytime they want.

I was so shocked when Pete said the manager told him kids can listen to it on the radio anytime they want. Stella is only eight! I'm sure she isn't hiding in her room listening to the "ho" song. If an offensive song comes on the radio a parent can change the station...they don't have that option at the RP pool. I would have been upset too. :sad2:

There are so many other fun/upbeat songs that a DJ can play that aren't offensive, why include the offensive stuff? You can easily still play alot of popular music without offending anyone. It just isn't necessary.

[WebmasterPete]

Nope - I've left two messages and have not received a call back. I'm not calling again. It's pretty apparent to me why that music could be played in the first place, why there was debris in the kiddie pool, why there was garbage around the pool grounds - THE MANAGEMENT SUCKS.

Pete

[miss missy]

Nope - I've left two messages and have not received a call back. I'm not calling again. It's pretty apparent to me why that music could be played in the first place, why there was debris in the kiddie pool, why there was garbage around the pool grounds - THE MANAGEMENT SUCKS.

Pete

Wow. As a parent I would be sooo flipping out at that kind of music being played there :mad: Uggg to the stupids of the world!!!

[tmli]

If this was at the Royal Pacific...I can imagine what the Hard Rock will be like. We were planning on taking my 8 year old neice with us this summer and staying for a couple of nights there.

[bannermouse]

The Royal Pacific is a beautiful hotel and it is a shame that the management doesn't keep the grounds/pool up and the music more family friendly. Hopefully someone in management from Universal will hear about Pete's reveiw and take action to correct the problems. If not, shame on Universal.

Bannermouse

[GenieCat]

Do listen to the show (great as always), but the review can also be read in the Blog which is linked at the top of the page.

From reading this review and past posts on the boards, it is apparent that families with young children are not their target market. With the exception of Seuss Landing, most of the park attractions, and the shops and restaurants at City Walk are better suited to older children, teens and young adults.

[Racey]

I havent listened to the show yet, so apologies if i'm not getting the point .....

There is no excuse for playing vulgar lyric'd songs with the amount of songs out there whic ARE suitable, BUT .... would your child actually take notice of the particular vulgar word when they are running round, shouting and laughing with each other?

there is no excuse for the lack of management skills though! Just an initial contact saying they were investigating the matter would be sufficient in my opinion.

[TeriofTerror]

I would think that the theming of that resort would lend itself well to some tropical music -- fun and relaxing, and perfect for lounging by the pool. I would be disappointed to hear Top 40 there; it seems like an intrusion on the environment. Does that make sense?

[metalis4ever]

Nope - I've left two messages and have not received a call back. I'm not calling again. It's pretty apparent to me why that music could be played in the first place, why there was debris in the kiddie pool, why there was garbage around the pool grounds - THE MANAGEMENT SUCKS.

Pete

I am shocked beyond belief that the Manager still has not returned your call, clearly he was just going through the motions in calling you because he was told to. I too love Universal and will be staying at RPR for 2 nights in April before heading over to Caribbean Beach but I've got to say that if the grounds look like the way you described them I will not hesitate to complain until I'm blue in the face....After all if enough complaints make it up to the top of the ladder it's bound to come tumbling down to this Manager who clearly has no passion for his job never mind customer service......

[teskak]

The DJ & the manager may have not known who you were at the time you complained about the music

BUT surely Orlando as a town dependant on tourism must have some idea of the identity of the main bloggers / podcasters and their marketing people listen to the episodes like you have said Disney managers listen (and remove the sad little crab cakes from the menu)

If the manager does not pay attention to these channels then he is a muppet

[ADP]

If the manager does not pay attention to these channels then he is a muppet
:lmao:
Hey! What's wrong with the Muppets?!? :):):)

[*NikkiBell*]

The DJ & the manager may have not known who you were at the time you complained about the music

BUT surely Orlando as a town dependant on tourism must have some idea of the identity of the main bloggers / podcasters and their marketing people listen to the episodes like you have said Disney managers listen (and remove the sad little crab cakes from the menu)

If the manager does not pay attention to these channels then he is a muppet

Personally, I feel that the DJ and manager should have listened to Pete regardless of his affiliation. If a guest makes a valid complaint, it should be addressed. I'm shocked that the management at RP ignored Pete's concern. That's just ignorant if you ask me.

[Becx N Gav]

Do listen to the show (great as always), but the review can also be read in the Blog which is linked at the top of the page.

From reading this review and past posts on the boards, it is apparent that families with young children are not their target market. With the exception of Seuss Landing, most of the park attractions, and the shops and restaurants at City Walk are better suited to older children, teens and young adults.

The audience may change with Harry Potter opening - even if they have a target audience there are plenty of songs of that genre which don't include obscenities or they can be bleeped out.

Personally I don't like that sort of music and knowing that was what they played would put me off staying there (well loud music in general in that setting) - if I want to go to a club I will but to have it at the pool? Not my idea of a relaxing time.

I'll be staying at Disney :thumbsup2

[catycatcat4]

I wonder how many kids have picked up these songs and started singing them? i know my siblings sing pretty much any song they hear and like.


BTW the song mentioned on the show was don't trust me by 303 not child appropriate at all.

[eeyorethegreat]

The DJ & the manager may have not known who you were at the time you complained about the music

BUT surely Orlando as a town dependant on tourism must have some idea of the identity of the main bloggers / podcasters and their marketing people listen to the episodes like you have said Disney managers listen (and remove the sad little crab cakes from the menu)

If the manager does not pay attention to these channels then he is a muppet

Personally, I feel that the DJ and manager should have listened to Pete regardless of his affiliation. If a guest makes a valid complaint, it should be addressed. I'm shocked that the management at RP ignored Pete's concern. That's just ignorant if you ask me.

I agree with Nikki here. It doesn't matter "who Pete is" the point is the music that was being played was inappropriate. Pete pointed this out. Essentially, mamagement didn't care. That is not acceptable. It doesn't matter that He is Pete of WDWinfo and Disboards, it doesn't matter, he was a paying customer who had a very valid complaint. The response that the kids can hear it on the radio is not acceptable either. Know what? I have 4 kids ages 10-15 and they do not listen to that on the radio. You know, maybe my kids are not the norm given their ages but if it isn't acceptable at home, it isn't any more acceptable on vacation. And like was metioned on the podcast, if anyone believes that junk goes over kids heads, particularly young kids, you are kidding yourself. I teach Pre K and it is amazing the things that kids will repeat because they have heard it on the radio, on TV, in the movies etc. I gotta say it isn't cute or funny to hear things like this come out of the mouths of babes.

We are staying at RPR in August. We wanted FOTL and with a family of 6 it makes more sense to stay onsite for that priveledge than to buy the express pass. After hearing Pete's review, I have to say I am concerned about what our experience will be like particularly at the pool area (which is something they are looking forward to). If they have never heard Pete's complaint before, they had better be ready to hear it again. I hope any other families that stay there with kids follow Pete's lead snd speak up. I sure hope management gives Pete a call back.

[Cherinva]

That kind of music is NOT acceptable for younger children under any circumstances.

[jeanigor]

That kind of music is NOT acceptable for younger children under any circumstances.

I am by no means a young child, and I would find it offensive to play it in public. Some people's decency filters need to have a recalibration. Just because you CAN play something doesn't mean you SHOULD.

Way back when, Pleasure Island played 'Disney-fied' versions of songs even though it was a 18+ only crowd. (Before they opened the island up to whomever wanted to stroll through.)

[WebmasterPete]

I never go anywhere touting what I do for a living, unless its in casual conversation and someone asks. Especially when I'm doing a review, I try to stay under the radar as much as possible. I'm looking for the same experience my site visitors, listeners and clients will have and trying to recreate that experience as closely as possible.

This experience at the pool really stayed with me, and cast a cloud over the rest of the review. I had to fight hard not to let it effect my opinion of the rooms, staff (other than the pool), food, etc. I try to be unbiased and sometimes that's hard to do, especially when you have an experience like that.

I'm incredibly disappointed that this manager hasn't called me back. I really expected much better form Loews - they are well known for their level of service and I hope this isn't an indication that its slipping.

Such a shame, because everything else was great. But, as I said on the Universal show, that's like saying "other than that Mrs. Lincoln, how was the play?"

Pete

[lugnut33]

The manager not calling back should not surprise anybody.

Couple of things in the past that have happened. Dreams U. was going to do a podcast cruise that involved RC and Universal. I was totally psyched to do that. Well, Pete pulled the plug on it because the people from RC wouldn't work with Dreams U. and wouldn't return phone calls. So I wrote a big letter to RC demanding they answer back. I got nothing. Guess I'll never be going on a RC cruise.

Recently in a discussion thread some Dis'ers were complaining about the removal of benches from Epcot. I wrote up a letter to them and sent it through the Disney World website. Lo and behold, about 3 days later, somebody called to discuss with me my concerns. I totally did NOT expect a phone call from somebody at Disney.

Guess which company makes me feel like my opinion is being heard and that they care about me as a customer?

[lugnut33]

Hey, I really like the show!!! And I like pie

[Schrute Farms]

.... would your child actually take notice of the particular vulgar word when they are running round, shouting and laughing with each other?



Kids hear things and repeat it. Even if they don't know what they are singing at the time it will influence them.

I as a 35 year old man don't want to hear that crap while relaxing at the pool even if kids are not around. This is a "family" resort in Orlando, not the Rehab Party at the Hard Rock in Vegas.

My company is tentatively planning a national meeting at the Portofino Bay in the fall. I was considering bringing my family. During the day when I am in meetings they would probably spend a good bit of time around the pool. After this I guess the will remain at home unless I see something that makes me believe Loew's is addressing things.

[Kaler131]

If this was at the Royal Pacific...I can imagine what the Hard Rock will be like. We were planning on taking my 8 year old neice with us this summer and staying for a couple of nights there.

We stayed at the Hard Rock last summer and never had a problem with the music. They were very family friendly. Unless they use the same dj....you should not have a problem (hopefully!!)

[Zdog]

And just to add to the response Pete received from the DJ/Manager: there's a little agency called the FCC that prohibits vulgar lyrics from the public airwaves, and stations face a hefty fine for doing so. Public complaints lead to the initiation of FCC investigations. I'm guessing songs like that (sorry, my musical tastes tend to fall in the 60s to 80s range, since most hip hop music sounds like crap to me:rolleyes1) are played at clubs, not on the radio, and certainly not poolside at a family resort.

[FireDancer]

And just to add to the response Pete received from the DJ/Manager: there's a little agency called the FCC that prohibits vulgar lyrics from the public airwaves, and stations face a hefty fine for doing so. Public complaints lead to the initiation of FCC investigations. I'm guessing songs like that (sorry, my musical tastes tend to fall in the 60s to 80s range, since most hip hop music sounds like crap to me:rolleyes1) are played at clubs, not on the radio, and certainly not poolside at a family resort.

The FCC would not have jurisdiction over something played on a closed system on private property. The same rules that would apply in a club would apply at a family resort. Of course that doesn't make it a good business decision but it also isn't an FCC violation. Public airwaves doesn't mean the public that is on your private property can hear them. It means you are distributing the content via FCC regulated channels.

[dizneedoll]

I would think that the theming of that resort would lend itself well to some tropical music -- fun and relaxing, and perfect for lounging by the pool. I would be disappointed to hear Top 40 there; it seems like an intrusion on the environment. Does that make sense?

Makes total sense. That's exactly what I was thinking...why are they even playing top 40 to begin with if it's a Polynesian type theming?? I wouldn't want to hear loud music by the pool period. Vulgar music makes it 10 times worse.

The audience may change with Harry Potter opening - even if they have a target audience there are plenty of songs of that genre which don't include obscenities or they can be bleeped out.

Personally I don't like that sort of music and knowing that was what they played would put me off staying there (well loud music in general in that setting) - if I want to go to a club I will but to have it at the pool? Not my idea of a relaxing time.

I'll be staying at Disney :thumbsup2

Yup, you nailed it.



I've really been on the fence about whether or not to include Universal in my December travel plans. I've never been there and I'm a HP fan so it seemed like a perfect time to include a couple of days for IOA. But now I'm really taking a wait and see position on the whole HP thing. I want to see how this all plays out and what others report back about it before planning on giving them any of my precious vacation days. It doesn't sound like the onsite hotels are right for us, I'm hoping maybe Portofino might be more up to par.

[vegetablegirl]

Like someone previously mentioned, the songs played on the radio are "radio versions" with modified lyrics. The DJ should have at least played these "safe" versions.

But, they'd have to make completely different lyrics to the whole song to make some of them appropriate

[BriarRosie]

Like someone previously mentioned, the songs played on the radio are "radio versions" with modified lyrics. The DJ should have at least played these "safe" versions.

But, they'd have to make completely different lyrics to the whole song to make some of them appropriate

I agree that the idiot playing the music was probably playing an uncensored version of the song. I don't like rap music, so I would have been turned off hearing it at the pool area, period.

I think this issue should be escalated to Loew's itself. I'm sure they'd be interested in hearing how their specific resort management team dropped the ball. And how a guest was treated poorly by two different employees.

[Zdog]

The FCC would not have jurisdiction over something played on a closed system on private property. The same rules that would apply in a club would apply at a family resort. Of course that doesn't make it a good business decision but it also isn't an FCC violation. Public airwaves doesn't mean the public that is on your private property can hear them. It means you are distributing the content via FCC regulated channels.

Not suggesting pool music is subject to the FCC, which of course it isn't. But Pete said the DJ claimed this is music that can be heard on any top 40 station. If its vulgar, you wouldn't. Perhaps its being played in clubs, but again, a club is for young adults, not kids, and certainly not kids playing in a pool at a resort.

[Halloweenqueen]

I can understand they have a target audience, but then you advertise/warn patrons about the DJ event.

We go to Las Vegas with our kids. The music at the pool during the day is always the "clean" versions of songs. The hotel staff actually closes the pool in the evenings and makes it an adult only area.

The manager's excuse is wrong. Most top 40 songs are the clean versions played on radio.

[disneygirl 17]

I have to say I had been contemplating go to Universal and IOA on my next trip to FL (end of this year) but I have to say...this is turning me against it. First the resort has poor taste in management etc.... and then they made a bad decision with the Harry Potter opening. You can only get in if you have the package (for the first month or so). Seriously!!!

[Poohbug]

After staying at RPR for the first time in January, I have to say Pete's review is right on.

Some differences: We are a family on five and we were in a standard room because I am too cheap to upgrade. I need my money-we are a family of five. I thought the room was a little tight. I would end up putting the stroller in the bathroom-it was huge(the bathroom that is). Not bad, but a little crowded. The room and beds were very nice.

The pool area was beautiful. We only went swimming in the middle of the day-it was a little cool. I only heard the music on the weekend and only in passing. I didn't notice the songs but it was really, really loud. The pool seemed to have an adult feel. Maybe it was the people sitting around in business clothes having beers?? It was off season, I'm sure there are more families there in the summer.

The biggest problem we had was communication. The washing machine was broken-the only one not taken. After calling management they said someone would be right down to look at it. I had my two oldest waiting to go swimming. We waited and waited and waited. I wish they had just told me where another laundry was since they were going to take their own sweet time to look at it. Never did fix it and never did let us know where else we could find a washer-we just had to wait for a machine to open up.

The next night we get everyone in bed, I take a shower then climb into bed. Five minutes later, I hear sounds coming from the floor above. Sounds like a big metal marble rolling around over our heads. Then more construction sounds-I know a sawzall when I hear one. After a bunch of run around the front desk finally reveals that they had to fix a water pipe. In the middle of the night. And did not tell us they would be working above our heads or that we would not have water for hours.

Of course after complaining they offer to move us-this is about midnight and our two youngest are still asleep but the oldest is awake from the noise. Well, I am not waking a sleeping two year old.

They have a lot of nice and competent employees but management really need some work.

[Disneybridein2k3]

Personally, I feel that the DJ and manager should have listened to Pete regardless of his affiliation. If a guest makes a valid complaint, it should be addressed. I'm shocked that the management at RP ignored Pete's concern. That's just ignorant if you ask me.
I totally agree, Nikki. First and foremost, Pete and Teresa were customers just like everyone else. If not for customers, they wouldn't have a business. The point was, the music being played was inappropriate for children and from the sound of the review, that was their main audience at the time. If a customer calls a manager to address a concern, a GOOD MANAGER should LISTEN and handle the issue at hand regardless of who the customer is in the real world (owner of the DIS or just you or me). Clearly that wasn't done here.

I wonder how many kids have picked up these songs and started singing them? i know my siblings sing pretty much any song they hear and like.
Unfortunately, it happens all to often. :( We have a 4 year old and were discussing daycare issues with friends who said they had to change daycare centers because the teacher at the center was playing Low from Flo Rida (and teaching the kids the dance). Kids hear it and repeat - they are like sponges.

I think what was most disappointing about the review is that when it began, I was really excited about how great the rooms sounded. I squealed when I heard they had a Keurig in the room! (I know, I'm easy to please - got it) The beds sounded fabulous! And the prices sounded great considering the front of the line access. Even though I wasn't planning a trip to Universal, I was thinking maybe it was time to plan one. But that is when the review took a turn for the worse. See, even though I have a 16 year old that might be their target audience, I also have a 4 year old. So I guess they really aren't looking for guests like my family considering the way they address family issues like the pool (not to mention no consideration for family-priced food options and that way over-priced self-parking!!! -- Good grief - it was cheaper to park in Vegas!) We often give Disney a hard time for being too big for their britches and doing things basically because they can. It seems like maybe RP has taken a few of the WRONG pages from Disney's best practices.

[sjsjbrook]

my first thought was just because it was a top song, doesn't mean it was appropriate to listen to at a family pool in florida at 4pm.

I am glad you said something Pete. If I was there and the manager of the pool said that to me, I would have gone over his head. However you did something much better. Told the world.

I am planning to visit Universal for two days on my next trip for the first time. I have young children and that kind of music would not be appropriate for them, I would question it for my older teen as well. I definately will not stay at that hotel. I had plan to spend the afternoon at the pool with the younger children while my husband took the older children to the park.

Well I am definatley staying away, it makes me madder that they can't even bother to return your phone calls.

[kaligal]

Pete, I think you're getting old. I am familiar with this as I'm right there with you...but am frequently told by kids and young people at work that I'm old or prudish or just silly.

I don't even like the way Disney is encouraging children to shake their ***** for them. "C'mon let me see you shake your tail!" and to shake their "groove things."

I like the "Shake your groove thing" song, but was disgusted that they were encouraging kids to do that...and with those words. I also don't think children should be conditioned to shake their *** for anyone who wants to see it...sorry, their "tail," (even worse.)

I like the music and dancing, but was disgusted by the words and the "c'mon, shake it for me" thing. Blech.

But I was told by almost everyone that I'm wrong. And I think I'm getting old.

I would not care for any song about a "ho", I don't think. :faint: But, honestly, Disney is one step away from putting this crap in their parades.

That pimp song won best song. The world is changing and it's laughing at anyone with any sense of modesty or what was once thought of as decency.

I have yet to hear this stuff at PBH, but I'm usually at the little quiet pool (which Uni actually keeps for adults, unlike Disney, where people are free to make up whatever definition they like for "quiet", including, "it means 'no slides'"), so I think you'll have better luck there.

[LoodlesNoodles]

I was thinking of splashing out and booking a stay at one of the Universal hotels for a couple of nights, but the poolside thing put me off.
I hate music being played at the poolside, if want to listen to music bring an ipod, if you don't? great, you don't have to.
Whilst sunbathing, I would rather not listen to any songs about any 'ho' and I'm 20! :sad2:

[k5jmh]

I am very tempted to call the Loews NYC office and talk to my peers there and find who this dude was. FWIW, The hotel business is probably the smallest percentage of the Loews Corporation.

[wishspirit]

I was thinking of splashing out and booking a stay at one of the Universal hotels for a couple of nights, but the poolside thing put me off.
I hate music being played at the poolside, if want to listen to music bring an ipod, if you don't? great, you don't have to.
Whilst sunbathing, I would rather not listen to any songs about any 'ho' and I'm 20! :sad2:

I agree and I'm 21!

Seriously, these songs, however catchy they may be, are damaging. They teach the degradation of women and that all they are good at is to be judged on their appearance and promiscuity. I admit I am a feminist (even that word has been dragged through the mud enough for people to have a complete misrepresentation of it), and I think these songs not only effect how men see women, but also how women see themselves.

Definitely not cool for around a family pool!

[eeyorethegreat]

Pete, I think you're getting old. I am familiar with this as I'm right there with you...but am frequently told by kids and young people at work that I'm old or prudish or just silly.

I don't even like the way Disney is encouraging children to shake their ***** for them. "C'mon let me see you shake your tail!" and to shake their "groove things."

I like the "Shake your groove thing" song, but was disgusted that they were encouraging kids to do that...and with those words. I also don't think children should be conditioned to shake their *** for anyone who wants to see it...sorry, their "tail," (even worse.)

I like the music and dancing, but was disgusted by the words and the "c'mon, shake it for me" thing. Blech.

But I was told by almost everyone that I'm wrong. And I think I'm getting old.

I would not care for any song about a "ho", I don't think. :faint: But, honestly, Disney is one step away from putting this crap in their parades.

That pimp song won best song. The world is changing and it's laughing at anyone with any sense of modesty or what was once thought of as decency.

I have yet to hear this stuff at PBH, but I'm usually at the little quiet pool (which Uni actually keeps for adults, unlike Disney, where people are free to make up whatever definition they like for "quiet", including, "it means 'no slides'"), so I think you'll have better luck there.

I agree and I'm 21!

Seriously, these songs, however catchy they may be, are damaging. They teach the degradation of women and that all they are good at is to be judged on their appearance and promiscuity. I admit I am a feminist (even that word has been dragged through the mud enough for people to have a complete misrepresentation of it), and I think these songs not only effect how men see women, but also how women see themselves.

Definitely not cool for around a family pool!

You're not "old" you just have a higher expectation from the entertainment indistry than many others do. You know, we wonder why "kids are the way they are today" and why socoety is full of ills. Turn on the TV, listen to the radio, go to the movies play a few video games. All these things have an effect on the way people behave. The entertainment industry needs to be more responsible with what and how entertainment including music poolside is presented. Some of the stuff out there really sickens me. As a parent I try to set a good example for my children. That doesn't make me a prude or old just a responsible adult who wants her children to grow up to behave like decent human beings. Unfortunately there seem to be fewer and fewer people who will stand up for that decency like Pete did.

[metalis4ever]

You're not "old" you just have a higher expectation from the entertainment indistry than many others do. You know, we wonder why "kids are the way they are today" and why socoety is full of ills. Turn on the TV, listen to the radio, go to the movies play a few video games. All these things have an effect on the way people behave. The entertainment industry needs to be more responsible with what and how entertainment including music poolside is presented. Some of the stuff out there really sickens me. As a parent I try to set a good example for my children. That doesn't make me a prude or old just a responsible adult who wants her children to grow up to behave like decent human beings. Unfortunately there seem to be fewer and fewer people who will stand up for that decency like Pete did.

Although I agree with Pete and others that "adult" music is not appropriate for a public setting such as the RPR pool...I must disagree with you and others who have expounded the notion that music like this has some how lead to the degradation of society...I hate to tell you but contemporary American Society is a much better Society than any other time in American History.... No segregation, women have the right to vote, no "glass ceiling", no burning "witches", no slavery, no Civil War, no Native American genocide, no Japanese American concentration camps and the list goes on and on. Now that's just American Society, World History is a whole other beast of hatred, oppression and dark, very dark times. My point is that we as a Society are way more educated than those past so a few off color, demeaning or patriarchal lyrics in a song aren't going to have an impact on our children if we take the time to educate them with our world view of right and wrong... :thumbsup2 Trust me I listen to Norwegian Black Metal and I've never had the urge to burn down a Church.....although the thought pops into my mind every time I ride Malestorm :lmao: Completely kidding of course.... but my point is would I expect to hear "adult" music in that setting no, would I say something yes, but lets not go overboard here people it barely ruins a vacation never mind society as a whole.....

[richard_andmel]

Not only was the music ridiculously inappropriate, but how does it fit the theme of the resort??? I guess I'm too used to AKL and other WDW resorts...

[wishspirit]

Although I agree with Pete and others that "adult" music is not appropriate for a public setting such as the RPR pool...I must disagree with you and others who have expounded the notion that music like this has some how lead to the degradation of society...I hate to tell you but contemporary American Society is a much better Society than any other time in American History.... No segregation, women have the right to vote, no "glass ceiling", no burning "witches", no slavery, no Civil War, no Native American genocide, no Japanese American concentration camps and the list goes on and on. Now that's just American Society, World History is a whole other beast of hatred, oppression and dark, very dark times. My point is that we as a Society are way more educated than those past so a few off color, demeaning or patriarchal lyrics in a song aren't going to have an impact on our children if we take the time to educate them with our world view of right and wrong... :thumbsup2 Trust me I listen to Norwegian Black Metal and I've never had the urge to burn down a Church.....although the thought pops into my mind every time I ride Malestorm :lmao: Completely kidding of course.... but my point is would I expect to hear "adult" music in that setting no, would I say something yes, but lets not go overboard here people it barely ruins a vacation never mind society as a whole.....

As someone who is both a feminist and studies history as a degree, I am going to have to respectfully disagree. To say that there are worse areas of history is to suggest we are currently in a 'golden era', and I can promise you in history there are no 'golden eras'. Just because there has been change, does not mean it is always positive change, or that we shouldn't strive for more communication and understanding within society.

I still believe there is a glass ceiling, and real issues about how women are portrayed within society. These lyrics reinforce behaviour which is glamorised in films and television, and supported by the often unsupervised access of young people on the internet (if you get my drift). This all comes together to create a very narrow projection of what people should be, both male and female, which can be incredibly damaging.

I do agree that good parenting is key to negating these influences, however parents are already on the back foot with many of these issues. Many parents believe it is ok to have 'sexy' written on the behind of a pair of trousers of a 7 year old girl, and that is there decision to make. However it all contributes to a society which is both obsessed and disgusted with itself.

You say that although you listen to metal, you don't have the urge to burn down churches, which is what most people who listen to metal feel. However if this was combined with church-hating adverts on TV, shows based around setting alight to religious objects and a society that says that behaviour is sometimes ok, you might just consider it. (Slightly overdramatic I know, but I am trying to use your example)

However back to the topic at hand, no way should music like that be played in a pool open to the public before say 9pm at night (the UK time of the watershed), and it should be advertised as such, so people know what they are taking their children to.

[Hewolf]

I totally agree that music like this should not be played at a place where children are going to be present. When their is so much more music that could be played why bother offending people and play music that is not child friendly.

While this may go off topic I think Disney should keep children from the pool area after 9 P.M. When I went their this past may on my honeymoon it sickened me how many children were swimming at 11:P.M. There is no reason a child as young as 2 should be up swimming at that time. I often would hear parents tell their children that they had to get up at 7 or 8. How can you expect your child to behave and not be exhausted when they are getting such little sleep at night?

[trivial]

What a mystifying situation, to have them playing inappropriate and family-unfriendly music at the resort. But then for the manager to fail to do anything about it, and in fact excuse it... what a stupid, stupid mistake they've made. You'd think once they realize that [presumably] thousands upon thousands of people have heard the review, they'd be on the phone right away. Stupid, stupid, stupid.

[metalis4ever]

As someone who is both a feminist and studies history as a degree, I am going to have to respectfully disagree. To say that there are worse areas of history is to suggest we are currently in a 'golden era', and I can promise you in history there are no 'golden eras'. Just because there has been change, does not mean it is always positive change, or that we shouldn't strive for more communication and understanding within society.

I still believe there is a glass ceiling, and real issues about how women are portrayed within society. These lyrics reinforce behaviour which is glamorised in films and television, and supported by the often unsupervised access of young people on the internet (if you get my drift). This all comes together to create a very narrow projection of what people should be, both male and female, which can be incredibly damaging.

I do agree that good parenting is key to negating these influences, however parents are already on the back foot with many of these issues. Many parents believe it is ok to have 'sexy' written on the behind of a pair of trousers of a 7 year old girl, and that is there decision to make. However it all contributes to a society which is both obsessed and disgusted with itself.

You say that although you listen to metal, you don't have the urge to burn down churches, which is what most people who listen to metal feel. However if this was combined with church-hating adverts on TV, shows based around setting alight to religious objects and a society that says that behaviour is sometimes ok, you might just consider it. (Slightly overdramatic I know, but I am trying to use your example)

However back to the topic at hand, no way should music like that be played in a pool open to the public before say 9pm at night (the UK time of the watershed), and it should be advertised as such, so people know what they are taking their children to.

Before careening completely OT I made some calls today and spoke to a customer service representative of Loews and she assured me that "Loews strives to provide a family friendly environment at all of their properties" ....yeah about that, I politely suggested that maybe they should send someone from Corporate down to RPR....I'm sure they wouldn't mind :goodvibes She just kind of slightly laughed a little and thanked me for my concerns and told me to enjoy my future stay....

I specified Norwegian Black Metal because that is the only sub-genre of Metal that contains a huge number of pro-church burning lyrics as they have their reasons as kind of a pay back to the Church for coming in and murdering their ancestors who refused to convert and destroying their Ancient Religion and culture....That aside my point was that hearing someone sing about that isn't going to influence me into doing it unless I already had the thought in the back of my mind.....That thought isn't in the back of my mind because my Parents did their job....Music often reflects the negative aspects of this world in order to bring it to light which is what 95% of Metal does so maybe I used the wrong example with the whole Norwegian Black Metal reference because they sing within a Historical context, it would be like I don't know a Native American Band singing about taking back their land...so it's different....I should have given the analogy more thought before making it in my prior post...my apologies...:goodvibes

I do agree with you to a point..From an Anthropological persepective we are living in a Patriarchal society virtiually every society that has ever existed in which the majority of it's population believes in a Religion in which the Deity is Male was/is patriarchal because it is justified through that very belief.... So is the "glass cieling" still there sure but even you as a feminist must admit that it is a lot higher up than it was even 20 years ago.... But I do agree with you that women are portrayed as objects in our Society and this song definitley carries on in that tradition, however as previously stated if parents do their job in combination with the educational system doing it's job little johnny or jane wont accept these lyrics as ardent truth.....I;ve said it once and I'll say it a million times Education, good and truthful Education is the key to progress.... Which quite honestly could use some help in this Country just look at the statistics we rank second to last out of all industrialized nations in the acceptance of Scietific Theories ..second only to Turkey , yeah woo hoo we out smart the former Ottoman Empire...Go USA :woohoo: :rotfl: ....btw there's no such thing as gravity only intelligent falling :lmao:

Do I think that we are living in a "Golden Age" absolutely not, do I think that we a re light years from where we once were as a society absolutely. The change has been astonishing over the past 300 years... But to say that music is in someway preventing growth and change for the better in our Society is a proposterous notion....Progress happens despite many obsticles Religions, Governments, Wars, Violent television prgrams and video games, music etc.....The funny thing is that we are chasing our shadow as we will never be as content as our ancient ancestors who lived before the invention of the plow when they were living in egalitarian societies...no matrriarchy, no patriarchy just us.....But then again we wouldn't have Disney and quite honestly I wouldn't be willing to give up Disney for peace and harmony in the world :lmao:

[dwaters]

"Don't Trust a Ho" is pretty good advice actually. :)

From this thread and the blog it was made to appear that the song was full of F-Bombs and other vulgar words. "Ho" while certainly not appropriate for 7 years olds, it's not exactly obscene
I'm familiar with the song and find this part more offensive--
"Hush girl, shut your lips,
Do the Helen Keller and talk with your hips"

The song is only three minutes long, so by the time you got up out of the pool and walked over the the DJ, it would be close to over, then on to a new song.

I have a six-year-old daughter and can only imagine her giggling, splashing around and doing cannonballs into the water and not much noticing the background music and lyrics, even if it was loud.

It seems like much ado about nothing, but maybe you had to be there.
I could tolerate one bad song if it meant getting to spend time at a resort hotel in sunny and warm Orlando with my family.

[dpuck1998]

"Don't Trust a Ho" is pretty good advice actually. :)

From this thread and the blog it was made to appear that the song was full of F-Bombs and other vulgar words. "Ho" while certainly not appropriate for 7 years olds, it's not exactly obscene
I'm familiar with the song and find this part more offensive--
"Hush girl, shut your lips,
Do the Helen Keller and talk with your hips"

The song is only three minutes long, so by the time you got up out of the pool and walked over the the DJ, it would be close to over, then on to a new song.

I have a six-year-old daughter and can only imagine her giggling, splashing around and doing cannonballs into the water and not much noticing the background music and lyrics, even if it was loud.

It seems like much ado about nothing, but maybe you had to be there.
I could tolerate one bad song if it meant getting to spend time at a resort hotel in sunny and warm Orlando with my family.

Why should you have to tolerate one bad song at a family friendly resort?

[jeanigor]

"Don't Trust a Ho" is pretty good advice actually. :)

From this thread and the blog it was made to appear that the song was full of F-Bombs and other vulgar words. "Ho" while certainly not appropriate for 7 years olds, it's not exactly obscene
I'm familiar with the song and find this part more offensive--
"Hush girl, shut your lips,
Do the Helen Keller and talk with your hips"

The song is only three minutes long, so by the time you got up out of the pool and walked over the the DJ, it would be close to over, then on to a new song.

I have a six-year-old daughter and can only imagine her giggling, splashing around and doing cannonballs into the water and not much noticing the background music and lyrics, even if it was loud.

It seems like much ado about nothing, but maybe you had to be there.
I could tolerate one bad song if it meant getting to spend time at a resort hotel in sunny and warm Orlando with my family.

Shows how out of it I am. I didn't even realize what the song was. The word 'ho' is tweaked by local stations here to sound like 'her'. Not super fond of the lyrics, but I enjoy the tune.:rolleyes1

[disneygirl 17]

It seems like much ado about nothing, but maybe you had to be there.
I could tolerate one bad song if it meant getting to spend time at a resort hotel in sunny and warm Orlando with my family.

The point is at a family friendly resort you shouldn't have to tolerate inappropriate music. You should be able to enjoy the pool without putting up with that music.

This whole situation isn't about what I find appropriate or the "Golden Age" - it is that they offended Pete - he spoke with them about his concern and they brushed him. No matter what the complaint they should have at least given better customer service and returned his phone call.

[dwaters]

Better stay away from the Snow White Ride in Fantasyland.
It has the "Heigh-Ho" song, which has the word "Ho" in it. :duck:

Just bein' a wiseguy.

While we may not agree about the song, I will concede that Pete should have received a better response from both the DJ and the management.


I've never been to Universal, but from the comments I often read, people come away disappointed with a lot of aspects of the park and resorts there.
Disney has set the bar so high with their customer- I mean "guest" -service that it's hard for other places to live up to the expectations people now have for what a park should be.

[mommyceratops]

I am a parent of a 6 and 9 year old and I really watch what songs they listen too. Probably to much. But we keep it clean and usually listen to CD's where I can control what songs are on them or Radio Disney in the car.

I am also a substitute teacher and had two 8 yr old girls sing me "Tick Tock" by Keisha (sp) last week. I was floored, listening to them talk about brushing their teeth with Jack Daniels. They knew it word for word. It was not cute but made me feel a little sick.

At a family resort I expect them to edit their lyrics or blank them out like they do on the radio.

[Thunder Monkey]

No matter what you do, no matter how much you TRY to censor your child, unless you lock your kids uo in a cellar somewhere, no matter what they will hear these songs somewhere either at a friends house or at the mall. i agree that the dj and the manager should have been more respectfull when this was brought to their attention. but there is really no point in arguing over it. it wont change. so long as there is radio and the "top 40's" list, i believe what the manager called it. all you can do is explain to your kids that talking to or treating anyone like it is said in any of these song is not right and hope they listen.

[Mike2023]

As someone who is both a feminist and studies history as a degree, I am going to have to respectfully disagree. To say that there are worse areas of history is to suggest we are currently in a 'golden era', and I can promise you in history there are no 'golden eras'. Just because there has been change, does not mean it is always positive change, or that we shouldn't strive for more communication and understanding within society.

I still believe there is a glass ceiling, and real issues about how women are portrayed within society. These lyrics reinforce behaviour which is glamorised in films and television, and supported by the often unsupervised access of young people on the internet (if you get my drift). This all comes together to create a very narrow projection of what people should be, both male and female, which can be incredibly damaging.

I do agree that good parenting is key to negating these influences, however parents are already on the back foot with many of these issues. Many parents believe it is ok to have 'sexy' written on the behind of a pair of trousers of a 7 year old girl, and that is there decision to make. However it all contributes to a society which is both obsessed and disgusted with itself.

You say that although you listen to metal, you don't have the urge to burn down churches, which is what most people who listen to metal feel. However if this was combined with church-hating adverts on TV, shows based around setting alight to religious objects and a society that says that behaviour is sometimes ok, you might just consider it. (Slightly overdramatic I know, but I am trying to use your example)

However back to the topic at hand, no way should music like that be played in a pool open to the public before say 9pm at night (the UK time of the watershed), and it should be advertised as such, so people know what they are taking their children to.

I am sorry if I miss understood something, but did you just say most people who listen to metal want to burn down churches?

[wishspirit]

You say that although you listen to metal, you don't have the urge to burn down churches, which is what most people who listen to metal feel.

I am sorry if I miss understood something, but did you just say most people who listen to metal want to burn down churches?

Sorry if that wasn't clear, I don't believe people who listen to metal want to burn down churches. I live with two guys who listen to nothing but metal, and the church down the road is still there! :rotfl:

[dpuck1998]

No matter what you do, no matter how much you TRY to censor your child, unless you lock your kids uo in a cellar somewhere, no matter what they will hear these songs somewhere either at a friends house or at the mall. i agree that the dj and the manager should have been more respectfull when this was brought to their attention. but there is really no point in arguing over it. it wont change. so long as there is radio and the "top 40's" list, i believe what the manager called it. all you can do is explain to your kids that talking to or treating anyone like it is said in any of these song is not right and hope they listen.

I disagree, I know they will hear it, but a family resort isn't the place. If they hear it at a friends so be it. At a so called family resort it isn't appropriate. Saying they are going to hear it somewhere else doesn't make it okay to play everywhere.

[WebmasterPete]

"Don't Trust a Ho" is pretty good advice actually. :)

From this thread and the blog it was made to appear that the song was full of F-Bombs and other vulgar words. "Ho" while certainly not appropriate for 7 years olds, it's not exactly obscene
I'm familiar with the song and find this part more offensive--
"Hush girl, shut your lips,
Do the Helen Keller and talk with your hips"

The song is only three minutes long, so by the time you got up out of the pool and walked over the the DJ, it would be close to over, then on to a new song.

I have a six-year-old daughter and can only imagine her giggling, splashing around and doing cannonballs into the water and not much noticing the background music and lyrics, even if it was loud.

It seems like much ado about nothing, but maybe you had to be there.
I could tolerate one bad song if it meant getting to spend time at a resort hotel in sunny and warm Orlando with my family.

If it had been only one song, I probably wouldn't have mentioned it - but this was the fourth one in about an hour that was played. Others included lyrics like "slap that ***", something about ripping off a bikini and other assorted pleasantries. This was not about one song - it was about several - the 'Ho' song was the one that pushed me over the edge.

Pete

[dpuck1998]

If it had been only one song, I probably wouldn't have mentioned it - but this was the fourth one in about an hour that was played. Others included lyrics like "slap that ***", something about ripping off a bikini and other assorted pleasantries. This was not about one song - it was about several - the 'Ho' song was the one that pushed me over the edge.

Pete

Still no word from them Pete? I assume at this point they aren't calling back. Shame...

[Mike2023]

Sorry if that wasn't clear, I don't believe people who listen to metal want to burn down churches. I live with two guys who listen to nothing but metal, and the church down the road is still there! :rotfl:

Cool cool, just checking. ;)

[trivial]

No matter what you do, no matter how much you TRY to censor your child, unless you lock your kids uo in a cellar somewhere, no matter what they will hear these songs somewhere either at a friends house or at the mall. i agree that the dj and the manager should have been more respectfull when this was brought to their attention. but there is really no point in arguing over it. it wont change. so long as there is radio and the "top 40's" list, i believe what the manager called it. all you can do is explain to your kids that talking to or treating anyone like it is said in any of these song is not right and hope they listen.

I agree that it's good to talk to kids about things they hear that are inappropriate. But the resort also has responsibilities to their guests. We're talking about a family resort playing inappropriate music. They shouldn't. Guests have a right to complain, and it isn't unreasonable to expect management to acquiesce. That kids might hear the songs elsewhere is entirely beside the point. Kids might see someone naked elsewhere, but that doesn't mean management should be fine with nudity at the pool at a family resort.

I'm afraid I don't agree with a fatalistic attitude that there's nothing one can do about it, and so best to do nothing. Pete was right to complain and bring it to management, and management was dead wrong in their response.

[FireDancer]

This is my take on it (not that anyone cares but when has that stopped me :goodvibes). I am pretty much as against censorship as anyone can be from a governmental standpoint. I could care less about the word 'ho' and don't personally think it needs censored.

I, however, am in the minority and the Royal Pacific is not the government, it is a business. I wouldn't leave the resort because they censored music but there are those that would leave because they didn't censor it. It is a business decision and the smart business decision is to err on the side of caution in a family setting. If this hotel was in an adult focused area then it probably wouldn't make sense to censor the music but that just isn't the case. If I were the manager, as much as I am against censorship, I would only play the radio edit of songs. It only makes sense in the situation they are in.

Of course if 'ho' is allowed on the radio this all goes out the window but I don't care enough to look up the FCC list of banned words.

[lugnut33]

Would it have made it any better had they played:

Smoking In The Boys Room
Rock You Like A Hurricane
Love In An Elevator
Cherry Pie


I do agree that if I'm at the pool with my kids I don't want to hear songs abour Ho's, nor do I want to hear the ones I've mentioned above. However, I mention them because they are familiar rock songs from the past, but each of them has some pretty raunchy lyrics.

If I'm by the pool I'll just take some nice tropical tunes to set the mood.

[TeriofTerror]

Would it have made it any better had they played:

Smoking In The Boys Room
Rock You Like A Hurricane
Love In An Elevator
Cherry Pie

Well yeah; I like those!
JK
I go back to my original statement that some nice tropical music would fit the theme well, and is what I want to listen to when lounging by a pool in Florida anyway.

[dpuck1998]

Would it have made it any better had they played:

Smoking In The Boys Room
Rock You Like A Hurricane
Love In An Elevator
Cherry Pie


I do agree that if I'm at the pool with my kids I don't want to hear songs abour Ho's, nor do I want to hear the ones I've mentioned above. However, I mention them because they are familiar rock songs from the past, but each of them has some pretty raunchy lyrics.

If I'm by the pool I'll just take some nice tropical tunes to set the mood.

Get us a steel drum band!!

[Leigha]

I actually emailed both the RP and their headquarters. I told them I had stayed there before but certainly didn't appreciate the way the situation was handled with another guest. I don't let me kids (20 and 16 by the way) listen to such things on the radio when they're with me so I certainly wouldn't want it forced on me any other time.

I received the following reply from an "Assitant Front Office Manager": Thank you for your e-mail. We share your concern and can assure you that
have we addressed this issue. Our commitment is to provide a
family-friendly, Four Diamond and more experience for all of our guests. We
look forward to welcoming you back to 'the islands' at Loews Royal Pacific
Resort with a warm aloha and a most pleasant stay. Please let me know if
you have anyu further questions.

Best Regards

I have not received a reply from their headquarters. I do hope they take it seriously!

[eeyorelvr09]

I have to say I had been contemplating go to Universal and IOA on my next trip to FL (end of this year) but I have to say...this is turning me against it. First the resort has poor taste in management etc.... and then they made a bad decision with the Harry Potter opening. You can only get in if you have the package (for the first month or so). Seriously!!!

Are you planning on staying there, Nicole? I took Pete's review as a complaint of someone who was staying on property at Universal. We are going in October just for a day trip. I do not think that Pete's review was complaining about the parks, but rather the resort. I have not second guessed going to the parks, but I would not stay at a Universal resort just because I wouldn't be able to tear away from Disney.

I think Pete is right on about complaining about the atmosphere not being suitable for children. This is supposed to be a relaxing resort and playing
music that is loud and obnoxious does not cut it. I would have checked the availability at another hotel and checked out if I could find enough rooms at another facility.

[disneyholic family]

We stayed at the portofino bay,
in concierge, and had a very bad experience when we checked in.... So bad in fact that it was very hard to overcome the bad feeling for the rest of the 2 day stay...

[ADP]

We stayed at the portofino bay,
in concierge, and had a very bad experience when we checked in.... So bad in fact that it was very hard to overcome the bad feeling for the rest of the 2 day stay...
Wow! Sorry to hear that.

[BriarRosie]

We stayed at the portofino bay,
in concierge, and had a very bad experience when we checked in.... So bad in fact that it was very hard to overcome the bad feeling for the rest of the 2 day stay...

Yikes. I had a 2 day stay a few years back, sometime around when The Mummy was doing "soft opening" testing. I thought the resort was impressive that I'd stay there again. I'm sorry you had a horrible experience there. :sad2:

[disneyholic family]

Wow! Sorry to hear that.

Yikes. I had a 2 day stay a few years back, sometime around when The Mummy was doing "soft opening" testing. I thought the resort was impressive that I'd stay there again. I'm sorry you had a horrible experience there. :sad2:

It's like Pete said, when you have 1 or 2 really bad experiences in a hotel, it makes it difficult to think objectively about the rest of the stay...
in truth, most of the staff was very nice...
but the reception staff was unbelievably bad....at least during our stay...
and they're sort of the face of the resort....

it was a shame, since our room was lovely and the hotel is lovely and the concierge lounge and staff were good...
but that threw a shadow on it all...

but we were really only staying there for the front of the line priviledges...so it was fine for that...
but i felt a bit stupid that we had spent so much money for concierge (we're sort of spoiled that way), and then had such a run in at the desk..

i wouldn't discourage anyone from staying there....as i said, the other staff were good...and it is a pretty hotel...and we enjoyed taking the boat over to the park....

[ericafny]

Pete I am actually not surprised the manager didn't call you back. I filed a complaint two years ago with Universal management regarding a food service worker at IOA and I am still waiting for them to contact me about it :confused3 The only thing Universal did was add my email to their promotional mailing list and now I get promotional emails from Universal.

I still go to the park but that experience colored my views on Universal management and how they treat their guests.

[lodgelady]

As one of those Disney families that plan to venture over to Universal for Harry Potter this fall, we were planning to book a night or two at this resort, so your info is very helpful. You were right to complain.

[BriarRosie]

Pete I am actually not surprised the manager didn't call you back. I filed a complaint two years ago with Universal management regarding a food service worker at IOA and I am still waiting for them to contact me about it :confused3 The only thing Universal did was add my email to their promotional mailing list and now I get promotional emails from Universal.

I still go to the park but that experience colored my views on Universal management and how they treat their guests.

Universal resorts are run by Loew's, which is completely separate from Universal. It's similar to having problems at the Swan or Dolphin and having issues at Epcot. The complaints are handled by two different companies.

[mapmakerj]

I am shocked to hear of Pete's experience. We have stayed at the RPR three times now and never once heard any offensive songs being played at the pool and the only time there was debris in the pools was right after an afternoon storms with some high winds. I would certainly have complained if offensive songs were being played around the pool but I did not hear a single one during the total of 15 nights we have stayed there, most recently 5 nts. last June. I just read previous posts of people reconsidering their stays due to this one bad trip and I just want to make the point that all places, including our beloved Disney, can have an off day (bad judgement, cranky managers, poor housekeeping,etc.) but I don't want anyone to think that what Pete experienced is the everyday norm.

[dpuck1998]

I am shocked to hear of Pete's experience. We have stayed at the RPR three times now and never once heard any offensive songs being played at the pool and the only time there was debris in the pools was right after an afternoon storms with some high winds. I would certainly have complained if offensive songs were being played around the pool but I did not hear a single one during the total of 15 nights we have stayed there, most recently 5 nts. last June. I just read previous posts of people reconsidering their stays due to this one bad trip and I just want to make the point that all places, including our beloved Disney, can have an off day (bad judgement, cranky managers, poor housekeeping,etc.) but I don't want anyone to think that what Pete experienced is the everyday norm.

Maybe you just got lucky and that wasn't the norm? I'm not saying that is the case, but lots of people have reported similar issues at this resort at many different times. I had my own issues here and never heard back from management.

[mapmakerj]

I wasn't referring to the managment issues reported (we didn't have any dealings with management so I can't speak to those), I was talking about the music issues that were making some parents question their upcoming trips. Other then Pete's post, I haven't seen any others guests post about that specific problem, other then it being loud.

[dwaters]

If it had been only one song, I probably wouldn't have mentioned it - but this was the fourth one in about an hour that was played.
Pete

Oh, OK Pete. Thanks for clarifying.

Sounds like the deejay forgot who his audience was.

[dwaters]

Would it have made it any better had they played:

Smoking In The Boys Room
Rock You Like A Hurricane
Love In An Elevator
Cherry Pie



I've never been on Aerosmith's Rock and Rollercoaster at Hollywood Studios.
Is this one of the Aerosmith songs they play?

[dpuck1998]

I've never been on Aerosmith's Rock and Rollercoaster at Hollywood Studios.
Is this one of the Aerosmith songs they play?

Yes, but they changed the words to "love in a roller coaster"

[jeanigor]

Yes, but they changed the words to "love in a roller coaster"

They Disney-fied all the questionable lyrics.

[RichmondTiggerFan]

Have you heard back from Royal Pacific yet? (just curious)

Last week, I listened to the episode where you described your experiences at RPR. It sounds like the DJ forgot where he was & thought he was in Las Vegas.

[hockeymomNS]

First of all, I agree with Pete and his actions 100%. As my kids get older, each vacation is even more precious (no cell phones, texting, friends etc). I love our family time together and would not want that music being played.

That being said, I think it is now about a customer with a complaint that has been ignored and was made to feel insignificant at the time. Orlando is a big place with lots of hotels, I would think each guest would be made to feel a little more "listened to".

[dpuck1998]

Can't wait to see the new "ticker" for RPH Management incompetence :)

[trivial]

Pete, I think by now it's safe to say that management is well aware of your complaint and who you are. They have no doubt discussed this screw-up internally, and have apparently decided to lay low, stay quiet, and hope that you go away.

Major kudos to you for not letting that happen. Keep on them and do not let up. I can't wait to hear what they have to say for themselves when they inevitably respond, although I suspect we'll hear some predictable, sophomoric, BS PR.

Shame on you, Loews.

[eeyorethegreat]

Pete, I think by now it's safe to say that management is well aware of your complaint and who you are. They have no doubt discussed this screw-up internally, and have apparently decided to lay low, stay quiet, and hope that you go away.

Major kudos to you for not letting that happen. Keep on them and do not let up. I can't wait to hear what they have to say for themselves when they inevitably respond, although I suspect we'll hear some predictable, sophomoric, BS PR.

Shame on you, Loews.

Yes, they my know who he is but they don't know WHO he is- Pete doesn't go away that easily. :woohoo: I love that Pete will pursue this not just to get an answer for himself but for all of us here!:thumbsup2

[Poohbug]

At this point the original problem of the inappropriate music is mute. Having management that just doesn't care is a bigger problem.

This could have been handled in so many better ways. The DJ could have apologized and played a different song. That would have been the end. The pool manager could have apologized and talked to the DJ to play different music. That would have been the end. The hotel manger could have called and/or returned Pete's call, apologized and the subject would have been dropped. As it is-none of this was done and here we are still talking about it.

We did not hear any music about a "ho" while staying at RPR but we did actually see a couple of "working women" when returning to our room one night. They were with a couple of older gentlemen and while I am not 100% sure that they were professionals both Dh and I thought the same thing. I don't think the kids really knew what was going on. They didn't say anything and I am not about to bring it up. I have stayed at quite a few hotels/resorts and I have never seen that before.

[kaligal]

At this point the original problem of the inappropriate music is mute. Or moot. ;)

I have to admit that I didn't know what song Pete was talking about and learned on this thread.

I like that song. :blush: Wouldn't play it at a 5yo birthday party, but I like it. A lot.

I downloaded it now that I know what it is called ("Don't Trust Me.")

But liking a song and feeling it is appropriate for kids are two different things. I don't really think it is a good song for the kiddos. Yet, I actually get more ticked off with Disney and their "Shake your groove thing, c'mon let me see you shake your tail" than I do with Uni playing Top 40 music. I expect wholesomeness from Disney and not so much from Uni.

Still and all, Pete deserves a response for how he was treated.

I tried for over a year to get Disney to refund the water view that I paid for but did not receive. Eventually I gave up.

Good for Pete for hanging in there.

[Poohbug]

Oh yes, moot.;) Thanks Kaligal.

I almost put moo. If anyone remembers Joey on Friends, they will remember moo. :)

[kaligal]

I remember Joey, but not moo. Refresh me?

I was a Blossom fan. :faint: