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View Full Version : CRO won't send me a confirmation...?

JDY
08-03-2002, 03:38 PM
Why, if you book a room through a travel agent, will CRO only send a confirmation to the agent and not to the reservation holder? I just called and asked for a confirmation and was told that I could not receive an actual copy only the agent could.

I confirmed everything over the phone and am not worried about anything. I just like having that piece of paper for peace of mind.

Just wondering...
CarolMN
08-03-2002, 03:43 PM
Because technically, the TA "owns" that reservation. Disney will only allow the TA to change or cancel a reservation made by a TA. I'm sure it has something to do with the commission schedules and the way payments are made.
eeyore0062
08-03-2002, 04:09 PM
Because technically, the TA "owns" that reservation. Disney will only allow the TA to change or cancel a reservation made by a TA. I'm sure it has something to do with the commission schedules and the way payments are made.


Which is precisely why we never use a Travel Agent. I like everything in my hot little hand, so I know it is correct. I never have liked going through a middle man when I am capable of doing something for myself.
LisaNJ25
08-03-2002, 04:24 PM
Just ask your TA to send your a copy. I use dreams unlimited and they automatically send me a copy of it.

Lisa
helenk
08-03-2002, 06:58 PM
In '99 we used a TA at AAA because CRO had no rooms at the GF for the dates we wanted. The agent provided us with a copy of the confirmation they rec'd. It had our confirmation # on it and the building request we made as well. I am sure that if you asked the agent they would provide a copy for you.
ga9497
08-03-2002, 08:16 PM
I use www.ourlaughingplace.com OLP Travel and I have always had my confirmations mailed to me when they receive them.

Even when we make multiple changes they send us each one that they receive.
webray
08-04-2002, 07:46 AM
Your TA should be able to send you a confirmation.

This is why I never use a TA either...just not worth it.
JDY
08-04-2002, 08:38 AM
I know my TA can and will send me a confirmation. I was just curious as to why CRO would not...that's all.

I'm using DU and I think they are great. I used DU not because I was not capable of doing it myself but rather for ease and convenience.

I think it was well worth it. No phone calls to make, saved me SEVERAL hundred dollars, made all my PS, and submitted my room requests....

Thanks for the responses...:D :D :D :D :D