PDA

View Full Version : Great member service CM today


Connears
03-20-2010, 09:54 PM
Called today to add 2 nights at HHI after our xmas week trip to OKW today. Had a great CM who was accurate and very pleasant. After I got the confirmation # for the HHI nights she said, do you want the date you can make adrs for your xmas week OKW stay? I said sure and she said 6/29 which was what the online calaculator had said when I chekced it before. I have been a member since 1994 and have always had great service from MS. I have heard others who have not, but it must be a minority or I think I would have encountered troubled sometime in the past. She was great!

Connears

shellybaxter
03-20-2010, 10:04 PM
Thanks for sharing your great experience

robert@dvcstore
03-21-2010, 02:54 PM
It's too bad that the great cast members do not get recognized enough. We usually hear about the unpleasant experiences and do not hear enough about the pleasant/exceptional guest service that most cast members perform. :thumbsup2

Thank you for your post.

Robert

Connears
03-21-2010, 04:17 PM
Very true..I have had nothing but great service at MS and will make a point out of tooting their horns more often.

Connears