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tigger137
02-12-2010, 04:39 PM
Does anyone know an e-mail address I could use to contact Karl Holz or his office? I have an issue with DCL and am extremely tired of getting the runaround from the general DCL 'guest communications' people.

Any help would be appreciated.

SplashMountainManiac
02-12-2010, 06:00 PM
I have tried in the past many times to find the email for anyone at DCL besides the main guest contact email and I have never had any luck. They are very secretive with their email addresses. One thing you can do is note on your emails to DCL that you request that the email be read by a supervisor. If the supervisor is no help reply asking for their manager. Its company policy that if you ask for a manager you get a manager. Also once I sent an email to DCL and addressed it to Tom McAlpin, the president at the time, and it was read by his office manager instead of reservations or customer service. So it is possible to get close to K. Holz.

Traveling Tinkerbell
02-12-2010, 07:21 PM
If you have a Linkedin account, you can possibly contact Karl Holz through this site. He has an account. The web address is www.linkedin.com

truck1
02-12-2010, 07:24 PM
210 Celebration Boulevard
Kissimmee, FL 34747-5013
(407) 566-7010


Disney Cruise Line Contact Information: Disney Cruise Line 210 Celebration Place Suite 400. Celebration, FL 34747-4600 (800) 511-1333 ...


I dont know how Id get to his email addy, but this is the physical adress of the headquarters in Celebration.Not sure if either of the phone numbers will help but I would think that a regular letter would make it to someone that can help you with your situation.

3minnie's1mickey
02-12-2010, 07:26 PM
I have an email address to the executive offices if you want that

tvguy
02-12-2010, 07:33 PM
Despite the universal use of e-mail, I still find a good old fashioned snail mail letter is more effective when dealing with businesses.