How does Dining Plan show on your online ressie?

[2Tiggies]

This may not be the right place to post, so please feel free to move.

I booked my Disney package through Disney UK. I have finally managed to retrieve my reservation on the US website (after a call to technical support :lmao:).

The worrying thing for me: it shows as one adult and one child. Although this is technically correct, anyone who remembers my rant in November with Disney UK, I upgraded DD from child to adult dining plan because we are on QSDP and wth her allergies, it spares us the wait for special catering because she can order and eat plenty of things off the adult menu (I know, I know, I alwas say don't because it is way too much food as is, but this was purely for conveneince as dietary specials at CS can take more time than TS). My grievance with them (Disney UK) was that they charged her as an adult not only on park ticket, but on flights, accommodation, flight supplements and absolutely everything. EXPENSIVE! Basically came to over £500 (currently around $750) in total for the change! To change back I have to cancel and rebook, subject to availability and a £270 cancellation fee (around $450)

Anyway, it's not that I want to change as the whole point of QS is we like to be free and on the move. I am already paying OOP for 6 TS on top of that and it was my decision and one that still suits me.

I phoned Disney US and they looked up my ressie but the guys said they don't have any info except our names, check in/out dates and resort. I asked what would happen if we get there at 7.30 pm and they have her as a child and she gets the child Dining Plan and he said he doesnt know, but recommended that I get it sorted before I go as he would be concerned. I am a bit .... okay very ....concerned as this cost me A LOT more to upgrade her than it should have. Disney UK is clueless and keep telling me "You seem to know more about this than I do ...." :scared1:

I am definitely loading my credit card and booking there for next year while we are in the US! Any level headed (because I don't think I am right now) advice would be welcomed. I basically want to know what it shows on the screen for those of you who book directly through Disney when you retreive your reservation online.

Mine shows:
Arrival date, resort and says Magic your Way package, but says nothing about the Dining Plan or park tickets being adult or child. Is this because she is still a child for the room ressie?

To clarify, I couldn't "change" her age because the airline needs to recieve accurate info which is why I couldn't book her as a 10 year old on the initial reservation. I had to wait for my confirmation and then ring back and upgrade.

Sorry for the ramble. I hope this makes sense. Why, oh WHY did I not just do what works for us and pay OOP for her meals/share mine with her?!?! It would have been SOOOOO much cheaper.

[Jareds_mommy]

ours looks like this for 4 of us 2 adults to kids


04/28/2010 FEATURE
QUICK SERVICE MEALS
1 PER PERSON, PER NIGHT [ 1, 2, 3, 4 ]


04/28/2010 FEATURE
SNACKS
1 PER PERSON, PER NIGHT [ 1, 2, 3, 4 ]


04/28/2010 FEATURE
TABLE SERVICE MEALS
1 PER PERSON, PER NIGHT [ 1, 2, 3, 4 ]

[Jareds_mommy]

and the top looks like
**Guest 1 (AD)
**Guest 2 (AD)
**Guest 3 (8) /MSTR
**Guest 4 (5)/MISS

[2Tiggies]

Thanks. I had better get this checked out. How strange that the same website gives information in such a different format. It could be the way the information was passed on to Disney (??) I do understand that my daughter is considered a child for accommodation purposes, but simply because it doesn't specify any further details, I am slightly concerned. Oh well, back to the phone lines I guess. Just that the DISers usually know more than some of the CMs. I have been given some very ..... er, lets just call it interesting :rotfl2: :lmao: :rotfl: information by the CMs over the phone in the past! It really depends who you are lucky enough (or not) to speak to.

[2Tiggies]

This is how mine displays:


Disney's Port Orleans Resort - French Quarter
Disney's Port Orleans Resort - French Quarter
Check-In Date: Saturday
Oct 2, 2010
14 nights, 15 days
Adults 1
Children 1

Itinerary Details
Check-In Date: SaturdayOct 2, 2010
Check-Out Date: Saturday Oct 16, 2010
Package Package Type:Magic Your Way Package Plus Quick-Service Dining
Guest(s): Our names

The itinerary information above may not be complete. Please refer to your reservation confirmation for complete details.

[ancestry]

I do know, as you found out, that you can not just upgrade your child to an adult for the dining plan unless you upgrade her to an adult all across the board (room, tickets, etc.). If you want an adult dining plan then you need to purchase adult priced tickets and will pay the additional adult resort fees if you have more than two adults in the room. I.E. either the child is considered a child across the board or is considered an adult across the board.

Personally understanding your situation with food allergies, I probably would have skipped the dining plan and paid out of pocket for food as it would have most likely been cheaper to do that than to incur all of the adult charges to upgrade the child to an adult for everything.

That being said I have two children. My reservations list the kids as kids (like the above posters) by indicating Master (MSTR)/ and Miss for the boy/girl kids. If your reservation has your daughter listed with those prefixes then she is listed as a child and will not have the adult plan. If she doesn't have those prefixes than she most likely will be considered an adult.

However, to be safe, I highly suggest that you get something in writing that clarifies that your daughter is being considered as an adult so you don't get to Disney and realize that there is a mix-up.

Good Luck!

[taximomfor4]

I do know, as you found out, that you can not just upgrade your child to an adult for the dining plan unless you upgrade her to an adult all across the board (room, tickets, etc.). If you want an adult dining plan then you need to purchase adult priced tickets and will pay the additional adult resort fees if you have more than two adults in the room. I.E. either the child is considered a child across the board or is considered an adult across the board.

Personally understanding your situation with food allergies, I probably would have skipped the dining plan and paid out of pocket for food as it would have most likely been cheaper to do that than to incur all of the adult charges to upgrade the child to an adult for everything.

That being said I have two children. My reservations list the kids as kids (like the above posters) by indicating Master (MSTR)/ and Miss for the boy/girl kids. If your reservation has your daughter listed with those prefixes then she is listed as a child and will not have the adult plan. If she doesn't have those prefixes than she most likely will be considered an adult.

However, to be safe, I highly suggest that you get something in writing that clarifies that your daughter is being considered as an adult so you don't get to Disney and realize that there is a mix-up.

Good Luck!

THis is not necessarily true. Children over age 9 are priced as adults but counted as children for room occupancy (used to be called juniors, but not sure it's noted like that on the reservation anywhere). We absolutely never pay extra for an extra adult in the room, because we have adult-priced children, not extra adults.

Our reservation definitely uses the "MSTR" and "Miss" for all 4 of our kids, even though only 1 is child-priced. In another part, the ages are listed...it's where it says WHO "Guest 1, Guest 2, Guest 3," etc are.

[2Tiggies]

THis is not necessarily true. Children over age 9 are priced as adults but counted as children for room occupancy (used to be called juniors, but not sure it's noted like that on the reservation anywhere). We absolutely never pay extra for an extra adult in the room, because we have adult-priced children, not extra adults.


That was my understanding. Persons under 18 are considered children from the resort perspective. Children under 10 are considered children for park tickets and dining plan.

I knew she would need an adult park ticket to upgrade the dining plan and I was quite happy with that. What I did not expect was to receive an invoice after they changed it showing that she was now a full paying adult - across the board including flights. Three months ago I could have cancelled and rebooked and probably would have come out better off financially and still have got what I wanted. However there are now no flights available for our departure dates and if I cancelled and lost the £270, I would end up unable to get to WDW in the first place. Anyway, that is all done now and my main focus is making sure that she gets what I have paid for.

Our reservation definitely uses the "MSTR" and "Miss" for all 4 of our kids, even though only 1 is child-priced. In another part, the ages are listed...it's where it says WHO "Guest 1, Guest 2, Guest 3," etc are.

My ressie doesn't have titles in it. What I copied and pasted in my other post in red is what is there - nothing taken away from it.

I hate it when I think I have everything organized and then something like this happens .....

[Luv2Roam]

Please refer to your reservation confirmation for complete details.

What does that read?

[Jareds_mommy]

we booked our flight separate and any one over 2 pays an adult rate, the seat price is the same no mater who is in it.
If the child in on a knee and under 2 they are free if the child is under 2 and you want a seat then you pay an adult rate then too
we upgraded DS to an adult last time for we just paid the upgrade for his ticket
and I just looked on our old paper work and it said the same thing as the one above but said 10 beside his age
Then when we booked this time we had told the CM what we did and asked if we had to keep DS as an adult now and she said no not at all and changed him back. She said she understood about upgrading him for the adult meals she has one that easts like a moose too.

the room rate should not matter on the age of the child it is per room per night charge like we are going for 15 nights and can only get the package for 14 so have to pay a room only night it is $139 and that wouldn't matter if there was one person or 4 people in the room

[2Tiggies]

What does that read?

:rotfl2: Yes I did see that and did refer to my paper reservation details. On paper it lists the package components and prices at "2 x ...." for everything, including the adult park tickets. But the dining plan just says Quick Service Dining at the top of the page and doesn't say anything about adult or child - but it does have my child's age as 8 at time of travel. I guess I'll need to call them and ask them to send me an email or written confirmation that they have put DD on an adult Dining Plan and take the paper with me. I am just wondering how much a confirmation issued in the UK is going to help me when I get to the resort.

Thank you to all of you for being so helpful. :goodvibes

[Luv2Roam]

I wish I had one of my old reservation confirmations to compare against yours, as I have had a DDP and QSDP, and always for 2 adults. And I cannot recall exactly how it was worded. I don't recall if dining was listed as AD 1,2. Or just listed the type of dining, period.

[2Tiggies]

Thanks. I have the same problem in cross referencing as I used to book through a travel agent and every travel agency has its own way of showing the price breakdown/package components. The reason I posted on here was to compare apples with apples since the one I am questioning now is the one on the US Disney web page (mydisneyreservation.com). Guess what I am going to be doing in my lunch hour tomorrow ....:rotfl2:

[taximomfor4]

Thanks. I have the same problem in cross referencing as I used to book through a travel agent and every travel agency has its own way of showing the price breakdown/package components. The reason I posted on here was to compare apples with apples since the one I am questioning now is the one on the US Disney web page (mydisneyreservation.com). Guess what I am going to be doing in my lunch hour tomorrow ....:rotfl2:

If it helps you at all, when I check my reservation using the WDW website, it doesn't even mention Dining at ALL (we have QSDP). It does, however, show on my emailed confirmation. I got that from CRO 1-2 days after making my reservation.


Woah. I just checked my emails (kept them all so far). We'd originally booked POP, and THAT confirmation email has every detail and included feature of the MYW QSDP package. 2 days later, I changed us to ASMu Family Suites. THAT confirmation just has very, very basic info. I can't find listed package components anywhere. Our reservation # stayed the same, so I hope that means the package components stayed the same??

I might call CRO and ask for a mailed copy, just in case. I don't want to print out Pop Century confirmation info to bring with me in case of problems, it won't do mee much good at ASMu, lol.

[2Tiggies]

Thanks Taximomfor4. It is very confusing, isn't it (and it shouldn't be!)

I called the CRO again last night and spoke to someone else and he felt I should have something in writing just in case. The department supervisor was off duty already so he said to call back again today.

I used my lunch hour very constructively and spoke to a lovely lady from Disney UK who said she would also be concerned. The supervisor there is gong to ring Disney and speak with their booking agent at WDW who deals with Disney International to ensure that this is confirmed. I also asked them to send me an amended invoice with a note on it stating that I purchased DD an adult dining plan and an adult park ticket. On top of that, I asked for a letter to me, mailed to display my name and address on their WDW letterhead confirming the same and that they had clarified the situation with Disney in the US. Looks like I may be checking in with plenty of paper.:rotfl2::rotfl2: I also asked (I seem to be very demanding today) for them to print out a breakdown of our tickets, as on my invoice and itinerary, it only states the combined price for both our tickets together. I certainly don't expect the poor CM at the resort to know how many £££ they charge for an adult and for a child ticket, especially with the prices fluctuating weekly with the exchange rate.

How did you get on with your inquiry?

Oh, and off topic, but are those lovely Irish dancers in your signature you and your girls?

[taximomfor4]

Thanks Taximomfor4. It is very confusing, isn't it (and it shouldn't be!)

I called the CRO again last night and spoke to someone else and he felt I should have something in writing just in case. The department supervisor was off duty already so he said to call back again today.


How did you get on with your inquiry?

Oh, and off topic, but are those lovely Irish dancers in your signature you and your girls?

I am having a new confirmation sent, hopefully it will have the entire breakdown. Just for peace of mind.

And the Irish dancers are my 3 dancing daughters. My son doesn't dance, he tried but it was NOT his thing!