Who is your "Guide"

[dhudson1]

Alot of post mention their DVC guide. Is this your original salesperson? What if your salesperson is no longer there? Who do you contact for add-ons? What is the meaning of life? Why I am askinf so many question?

<font color="#FF0000"><font face="Comic Sans MS"><font size="3"><center>Darryl</font>
<font size="1"><marquee>71 Offsite, 72 Offsite, 81 Offsite - Honeymoon, 83 Offsite, 84 FW Tent, 85 Poly, 90 Offsite, 91 Offsite, 92 Offsite, 93 CBR, 94 Offsite, 96 ASM, 98 CBR-Bought DVC @ BWV, 99 BWV & OKW, 00 OKW & FW Cabin, 01 BWV in July</marquee></font></font></font><IMG width="125" height="122" SRC="http://members.aol.com/robert1958/private/Disney.jpg"></center>

[NancyDVC]

Hi,
I have been a member since early 1992. I am now on my 4th or 5th guide. My first (and frankly my best) guide was promoted. My next 3 left DVC and each time I was assigned a new guide. Usually the new guide will contact you just to let you know that he/she is your new guide. Just call DVC and they can tell you who your guide is. Have fun adding on! :)

NancyDVC

[dhudson1]

I've never had a guide contact me, guess I better call. Want to talk about an addon

Thanks

<font color="#FF0000"><font face="Comic Sans MS"><font size="3"><center>Darryl</font>
<font size="1"><marquee>71 Offsite, 72 Offsite, 81 Offsite - Honeymoon, 83 Offsite, 84 FW Tent, 85 Poly, 90 Offsite, 91 Offsite, 92 Offsite, 93 CBR, 94 Offsite, 96 ASM, 98 CBR-Bought DVC @ BWV, 99 BWV & OKW, 00 OKW & FW Cabin, 01 BWV in July</marquee></font></font></font><IMG width="125" height="122" SRC="http://members.aol.com/robert1958/private/Disney.jpg"></center>

[Paul in CT]

We are on our fourth guide since we joined in 1995. Each time the previous guide left or was promoted, the new one called us to let us know. Usually, we are contacted by our guide to inform us when the point cost is going up in case we want to add more points. :)

On my last visit to WDW, I stopped by the BW DVC office to see the VWL mock up rooms. Because my guide was at lunch they "hooked me up" with another DVC CM to give me the whirlwind tour. It was very nice, but quick, and they even had GOOD coffee, lemonade and cookies for us while we waited. :D I counted at least four different parties while I was there at mid-day who were interested in DVC.

Paul in CT

[dtheboys]

ron Braumbugh( I think thtt's the spelling)is the BEST GUIDE disney has!!

[Disnydad]

Our guide when we bought seemed like a nice fellow and we felt good with the info he gave us. However, we had a couple of qlitches before closing and I made two calls to his voice mail, but never heard from him again. I finally called MS and they directed my call to accounting and got the problem straightened out. I do not feel obligated to ask for him again if I want to add points. :rolleyes:

Don, DVC/VWL 2000

No frogs were riveted during the construction of this post.

[Basser]

Julie Hughs is our guide. We fined to be very helpful and a pleasure to work with.

http://www.dreamsunlimitedtravel.com/images/official_logos/keywest.gif

[BobH]

Bettie Pleasant. She has been there quite awhile. She is very low key, reliable and professional.

[Ms. WDW]

Julie Hughes for us too! She is a pleasure to deal with and extreemely knowledgeable. ;)

Linda
Poly -'76,'78,'82,'85,'89
'90,'93,'95,'98,'99
DVC/BWV - 8/00, 07/01

"I won't grow up, I won't grow up"

[GAIL HAYDEN]

I joined in '92 and have had the same guide. His name is Randy Kruger.

Gail

Offsite - 88
CBR - 89 & 90
PO - 91
OKW-92,OKW-93,OKW-96, OKW-97 2X'S,OKW-98 2X's
OKW-99 2X'S,OKW-00 2X's OKW-01 1X
Jamaica-SandalsInn 98&00

[vacationlover]

My guide is also Randy Krueger - He's been with Disney since the beginning. We were very pleased w/him since he got us our OKW points even after they sold out and at the old price of $67 - with the use year we wanted. He really came through for us and got us exactly what we wanted. But my understanding is that I won't be dealing much w/him now and in the future as MS handles everything from here.

[MaryAnnDVC]

Anyone have "Hassan"?

[FanofDis]

Does anyone have Linda Streetman?

http://home.att.net/~mickeymousemania1/mickeysun.gif

[RoutemanDan]

Humberto Santos is our guide, and was a real pleasure to deal with. :cool:

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<font size=2><font color=Navy><align=left> DVC'ers Click Here</font>

[TriciaT]

We have Byron Helgeson. So far he's been great. :)

Tricia

Always dreaming of Disney
CBR 8/96
AS Sports 11/98
AS Movies 3/00
WL 7/00

All future trips as a DVC member!

Hoping for....
GF 6/3-6/6/2002 for 10th anniversary
and
WLV 12/16-12/27/2002

[sixcats]

I have Linda Streetman. I just spoke with her today! She was first assigned to us I guess when we made our first DVC inquiry back in 97. They looked her up for us again when we bought in 98. She's very nice and professional and made buying a breeze!


;)

Debbie

http://www.geocities.com/sixcats1/clip1.gif

[GCM13]

We have Byron Helgeson too. He was real good about returning phone calls promptly and answering all our questions.

[StephenKay]

We met our guide when we toured the DVC at Bwv in Sep 00, We decided not to buy on the spot but to wait until we finished financing our car a few months later, we told David a few days before we left property. He must have thought thats the last we shall hear from them, but I promised to buy in JAN and that is what we have done...

Stevie KAY CBR 98
Inverness All * M 00
Scotland

[princess angel]

Our guide is Kim Moore. We joined in 1997, and he's still there, just spoke to him a couple of months ago! He's really nice, couldn't be happier!!! :)

Laura :) :) :)

4/97 - offsite (Hyatt)
6/98 - GF (honeymoon)
12/99 - Grand Floridian
9/00 - Grand Floridian
1/01 - Grand Floridian
4/01 - AKL, BWV & Poly
7/01 - Yacht Club
9/01 - BWV or OKW
1/02 - running Disney's 26 mile marathon!!

[Lesley]

We had Celeste Chaffaut...spoke with her on the phone a few times (was very good about calling us, etc...) but she was unable to make the time we had set up to tour and we ended up with Mary McCarthy. Mary was supposed to call us back about something while we were there and didn't....and we haven't heard from her since our purchase back in Aug. :( I'm considering getting a new guide if we add on.


Lesley


1979 Contemporary
1992 Off-site
1994 Carribean Beach
1999 Fort Wilderness and Coronado Springs
2000 Polynesian and Old Key West
2002 Boardwalk Villas

[NFalzon]

People list their guides--but no one seems to have mine!

Does anyone have Kelly Jo Williamson?

Toured with her in 1997--didn't buy. I bet she was a tad surprised when we called a year ago to join!

Nick

[dhudson1]

Hey, my first hot topic!

<font color="#FF0000"><font face="Comic Sans MS"><font size="3"><center>Darryl</font>
<font size="1"><marquee>71 Offsite, 72 Offsite, 81 Offsite - Honeymoon, 83 Offsite, 84 FW Tent, 85 Poly, 90 Offsite, 91 Offsite, 92 Offsite, 93 CBR, 94 Offsite, 96 ASM, 98 CBR-Bought DVC @ BWV, 99 BWV & OKW, 00 OKW & FW Cabin, 01 BWV in July</marquee></font></font></font><IMG width="125" height="122" SRC="http://members.aol.com/robert1958/private/Disney.jpg"></center>

[Niagara2]

We also have Linda Streetman who we got as we were refered to her by a friend who also owns DVC. She has kept up on us and our friends. We have even run into her and her husband at Orlando restaurants. She is very good at what she does and personalizes her service. I call every now and then to say hi when in Orlando. She always returns calls and offers help and advice. We have done add ons with her with ease. How Linda can remember all of us, 0ur kids, our jobs etc. is an art and something that makes her successful I am sure. Linda had a baby a few years ago, with one in college too I think!!!! and is still able to take care of her clients. If you need a friendly, helpful guide - ask for Linda!

[ceejay13]

Chris Faletta, but we have still never met.

[nhmomx2]

Carol Ann DeAngelo...nothing but spectacular as far as I'm concerned. She's gone above and WAY beyond the call of duty. And we too have never met :)

http://disneyclipart.simplenet.com/Movies/Pinocchio/Jimminy_Cricket/jimminy06.gif

"Give a little whistle" - Jiminy Cricket
WDW- '76(Poly) ,'77(Poly) ,'79(Poly),'81(Poly),'83(Poly),'85(Poly),
'87(Poly),'89(X2-Poly/GF),'90(CBR),'96(FW),'97(Cont),
'98(FW),'99(FW), 9/00(BWV), 2/01 (OKW) and 8/01 (BWV)

[dvcdudes]

Our Guide was Larissa Prendergast. She was very nice. She did tell us some of the borderline stuff (5 in a studio, etc.) was ok but all in all she was not pushy and was very informative and patient.

DVCDUDES
Owner BWV Feb 2000
http://www.fortunecity.com/oasis/stlucia/476/HTMLobj-313/aniGif.gif

[Deb]

Patti Douglas. Very nice and helpful, too.

[AZKathy]

Patti Douglas for us, too! We thought she was great! :D

http://w1.511.telia.com/~u51102888/anims/cartoon5/pooh_anm.gif
<font color=fuchsia>DVC/OKW '97</font>
<font color=fuchsia>OKW June5-8; VB June 8-11; OKW June 11-20, 2001</font>

[twinglefam]

Anyone have this guide? Also, I remember reading a post that mentioned getting lunch on DVC after a tour...? Yes, No, Maybe?

Here we go...........

[A1A1]

Kim Moore is the absolute best. No pressure, very honest. Calls you right back. Gives good advice.

He helped me get my third add-on. Was on the waiting list at BWV, and he encouraged me. Couldn't believe I got it. I wasn't gonna do the wait list at all.

He is like a friend now. Would really suggest anyone interested in in DVC info call him.

[Minnie*Mouse]

We had Byron Helgeson too! I thought he was great. I didn't know about the these boards when we purchased, but after learning the importance of the home resort and 11 month window, I am really thankful Byron talked me out of buying into HHI. After learning about that, he's on the top of my list. Very honest and great to talk to.
M*M

[WDWLVR]

Julie is our guide as well and I think she was very helpful to us. We ordered the video and then waited about 5 months before deciding to buy. We finally made up our mind and decided to buy while we were visiting in late '99. Julie worked with me to have all the paperwork done and the closing was a breeze. We got to take the tour as a confirmation and then did the paperwork!

Mary
GOH '76
DVC '00

[NJmouse]

We also had Patti Douglas in '99. She was terrific :cool:

[DisneyHumbug]

I have Susie Botcher, who always returns my calls promptly!!!
She called yesterday to tell me my deed was recorded. Does anyone know how long will it take to get the papers so I can be official?

FW 86,90,93,94
DxL 95,96,96(Apr&Aug),98
CR 00
CSR 01
OKW 01 can't wait!

[hpygrll]

Our guide is Jim Mccoy. He is great!!!!

[ParkFreak]

We have Mary McCarthy. When we called last October for an add on, we found out that she was still on maternity leave! Wow! Anyway, Kelly Jo helped us and she was great also. We sent Mary a happy new baby card and got to see some picutres of the new kid when we went in January.

-Craig
http://albums.photopoint.com/j/Thumbnail?u=1387288&a=10474593&p=36318991&Width=100&Height=100&Sequence=0
Next trip: 9/01 at VWL!!

[gonzalj1]

Bert has been an awsome guide. He's never left us wanting or waiting for a call back. We'll definitetly use him when we purchase at BCV...

[Doctor P]

Judy Kaufman here. She has been very helpful and energetic!

http://www.dreamsunlimitedtravel.com/images/official_logos/keywest.gif

[Dennis the WDW Menace]

Byron has been our guide since we called him cold in 1993. We saw an advertisment for DVC on the Disney planning video and just called the number. Byron answered and gave us all the info. We bought the first 190 points without even seeing the property, but we have been to WDW many times before and thought that we could not go wrong. Now with 500 points we have more than we could have dreamed and enjoy our trips "Home".

[bres@westernMA]

It has been a few years but Larissa was our guide. She was very personable, helpful, not pushy at all. My wife called upon her for some help after our sale and as I recall she was as helpful as before the sale.
Our experience with her was totally positive.

[SusieJ]

Judy Kaufman for us. Outstanding! Knows so much about everything Disney. Wonderful, up-beat personality and always returned every one of my phone calls. I highly recommend her!

Susie J.
Greendale, WI

http://www.geocities.com/TheTropics/Resort/4382/minnie9.gif

[mickg7dyd]

Hi,
Thought I had better give my guide a mention,
He is James Moore,a real nice guy.
Mick

[slimplaw]

Our guide was Betty Prikryl. Nice person to work with. She returned calls we made during the time we were in Orlando.

[diskat]

We had Tony Heard as our guide March 2000 on a tour. He was very patience with our phone calls and questions until we decided to buy. (only about 3 weeks had to convince dh). Never heard from him again. :cool: :cool:

[pluto109]

tom jenkins is ours..he is great..

[Lhargus]

Our Guide is Doug Rapp. We are very happy with the superior level of service he has provided. We are new members. Before our main contract even closed we decided to do an add-on and he was very helpful and understanding.

[rsinj]

.

[GB]

Have only met him when I toured but he was very informative and not pushy at all. I knew I wanted to join before I even took the tour and signed up on the spot. Will be calling him to be wait listed for an add on soon and will let you know how it goes.

Gina

[Princess Tess]

I haven't seen Dave's name up here, has anyone else had him? He's a doll. Very thorough but not pushy.

[Mitch and Jeff]

We also had Kelly Jo and I'm sorry to say that I was not impressed at all. I called Member Services and had myself switched to Susan Schell out of Hilton Head, and she is wonderful to work with.

[jimh13432]

Byron Helgeson also! He's a great guy and very helpful. Actually he told me I was his longest sale. Met him in 1992 (I think) at OKW and took the tour, unfortunately financially wasn't the right time to buy.
May of 2000 my wife and I were WDW celebrating our 25th anniversary and strolled by the DVC offices at BWV and who do you think we saw....Byron Helgeson. Closed the deal that day! Since then we have also picked up an add on!

[MDM]

Carol Ann DeAngelo. I first contact her through a friend who is a DVC member. We talked on the phone but I didn't buy at first. We wait 3 years then visited WDW and took the tour. Met with a DVC Rep and it was Carol Ann. She said once you have spoken to a Rep, you are logged into the computer and assigned that person. When you visit and take the tour, you are shown "the ropes" by that person.

MDM
DVC Member 2000
Wonder Cruisin February 2002 ;)

[ez]

Patti Douglas.She was nice and thanks to this board, she didn't have to sell us, I knew we were buying and all the info down to my interest rate and how much I was selling back for magical beginnings. My husband didn't say one word the entire time we were there. He knew I had it under control. She was also my uncles guide, thats how we got her, I guess.

[antnee]

Mayra Ramirez ( I think that was her last name) we tried to stop by and see her on our last visit but she was out that day

http://www.wdwinfo.com/sites/family/dvcis.gif

[Rob Mixon]

We joined DVC in 1995 and have had the same guide ever since. Greg Cootz is our guide and we think he is great. He is very low pressure, as I am sure everyone is, but really knows his stuff. We have called many times with questions and even if we get his voice mail he calls back promptly. We recently bought another add-on and he made it effortless as usual. He even calls on occassion just to check on us and see if we nee anything. We are very pleased with Greg.
:)

[Olaf]

We have Susie Botcher too. Very helpful and patient with our questions.

Steph
DL - 1966
DL - 1970
WDW - 1973 - Contemporary
WDW - 1975 - Day trip
DL - 1988 - Day trip
WDW - 1993 - CBR
WDW - 1995 - SOG
WDW - 1997 - SOG
WDW - 1999 - SOG
WDW - 2001 - SOG & PO

http://members.aol.com/vltdisney/aniportrait.gif

[PKK/MJK]

When we first purchased in 1993, our guide was James Thomas. He was wonderful!! We used him for two add-ons. We would always stop in to say hi when we were at DVC and he always had time for us. He left around 1999, I think, and we miss him. Don't know the name of our current guide. Did anyone else have James Thomas?

Phil and Mary Jo
http://members.aol.com/_ht_a/vltdisney/dvclogo.gif
WDW--82,83,85,87,89,93,95,96, 97,98,99,00,01
DVC/OKW

[sumessefui]

I called to inquire about the DVC in 1996, and Byron Helgeson was assigned to me. He was great, and we bought over the phone without ever taking the tour. He always gets back to us whenever we call him. On our first trip to OKW he stopped by the room to see us since we never had met him in person.

[Geubux]

Our first meeting was with Rhonda, sorry, don't remember her last name, in Sept 98. When we went back to view again in Dec 99, we had Greg Cootz. I told him i just wanted updated info and had no intention of buying, he said,"No Problem". I got updated and realized that the points per night did not change (duh on me) and the MB was too good to pass up. We signed all the paperwork and were still out in about the same time frame as other 'high pressure' time shares that we didn't buy.

76 - offsite
98 - Ft Wilderness Cabins
99 - CBR
00 - HH DVC
4/01 offsite
12/01 BWV

[Rhonda]

We haven't purchased yet - but we're very close! And, Jim's been with us the whole way - he's great!

- Rhonda :-)
Camping Board Co-Moderator
rhonda@wdwinfo.com

[Mary Anne]

We too had Hassan. Joined while on the 7 day disney cruise last August. Joining on the cruise was wonderful, the DVC was there all week answering any questions we could have had.

[dianthus]

He's a good guy! He called us last October just in case we wanted an add on at BWV, as inventory was going to be gone soon. We were interested, but we were going on the Disney cruise the next week. He said no problem, I'll take care of everything. He hooked us up with his colleague who was going to be on the ship & our 100 pt. add-on was set in about 5 minutes, while cruising on the Magic. Thanks Byron!

[Pooh Bear Dad]

Hassan processed my purchase 2 days ago. Very nice guy.

Scott

[poopie]

Betty Prikryl

Wonderful guide. Really no pressure. We contacted her and said we were intrested next year Jan 2001 she called us in 2000 and told us that she knew we wanted BWV and that they were selling out. We still hemmed and hawed for a month or so later (we really wanted to join on our vacation)
She called us one last time and said they were almost gone and she just wanted to let us know and that she wouldn't bother us again, she was just concerned because she knew we only wanted BWV.
We bought and sure enough a week or so later they were sold out.
We were really glad she kept us informed that they were selling out.

nothing but great things to say about her.

Rachael

All-Star Movies 1/99
Dixie Landings 2/00
DVC Members BW 12/00
Contemporary 01/01
DL/DCA 6/01
BWV,Wonder,AKL 1/02-2/02

[maddiemom]

Our guide is Megan Butler. I haven't seen anyone else mention her name. I actually haven't spoken with her because my DH has been making all the calls. We bought into DVC without touring or anything. She will be giving us a tour when we go down for a weekend trip in May. Anybody else have Megan??

http://disneywonder.tripod.ca/clippoohcirclefriends.gif

[Peggy Sue]

Kelly Jo Williamson.

Have a wonderful day!

[DVC Chris]

Linda Scolaro...

Very nice person, Extremely helpful and knowledgeable....

WL, 9/00
Treehouse Villa, 9/98
BWV, 12/95
Treehouse Villa, 7/94
Polynesian 93
Yacht Club 92
Royal Plaza 92
GF/ CBR 91
Hilton/ CBR 90
GF 89
Off Site: 88

[BobH]

Very Very professional, low pressure but she provided all the information necessary to illustrate what a good deal the DVC can be.

[cseca]

Used to be David Semrau, but he's gone and we got a new one. Ron Brumbaugh.

[RAD]

Tony Heard's our guide. Have never received any communications from him that he initiated on his own (aka a thank you note for a referral I sent him that ended up purchasing would be nice).

[Tanya]

Our guide/salesperson was great and I don't even see his name here..... Gib McCain.
He was really nice but I haven't been in touch with him for awhile... I don't even know if he is still there.

Tanya

DVC Member !

[drclaws]

Absolutely wonderful to have done business with!

Dave

[tonyboy]

I just bought VB through Susan Schell. She was a wonderful person to work with. I had so many questions about the process (including some "What if a hurricane blew down a property") and answered them all and or got back to me so fast with an answer. I'm sure she was tired of me calling for about a week on various questions but never once hinted that she was. She was great! I would highly RECOMMEND her!

[OKW Gram]

My guide is Caryn Anderson. I bought in 1997 and
have added points twice (the 2nd add on is taking
place now). Caryn has been wonderful with each
transaction. I guess I'm somewhat surprised that
I didn't see her name mentioned before as I know
she has been there since at least 1997. If anyone
is having any problems or looking for a new guide
I would recommend Caryn very highly.

[jennybobenny]

Larry Hope is our guide. He's very nice, but we've never met and have only spoken when I called to get information for an add-on at BWV. I think our original guide was James Thomas. He left shortly after our original purchase so I don't remember too much about him, although I was sorry to hear he was no longer with DVC.

http://www.wdwinfo.com/sites/family/castle_moonlight.jpg
<font face="Class Garmnd BT"><font color="ff69b4"><big>Jennybºoº benny</big></font>
<font color="9400d3">~~DVC Member~~
Onsite: Poly '76, Contemp '98, BWV '99, CBR '00, BWV '00, CBR '01
Offsite: '74 '80 '82 '88
Next trip: BWV~June '01, ASM/BWV~Nov '01</font>
<a href="http://people.ne.mediaone.net/jsmith12/jillian&kylecharacterpage.html">Jillian & Kyle's Disney Character Website</a></font>

[marlogood]

We had Larry Hope also...we make sure we stop in or at least call him each time we visit. He was great and keeps us up to date on what's new.

[jcodespoti]

we also had Larry Hope good guy. I have A call into him about an add on. With so many members now i wonder How many Guides they have?


Joe In CT

[TraciMcRee]

We cold-called Byron and I'm looking forward to many years with him. It is great to see he has such good reviews! (I'm not sure I'd want as many people as are on the Dis boards reviewing my work.) We are filling out the paperwork for 210 pts at OKW and faxing them today! Soon we'll be members too.

Traci

[rbuzzotta]

We don't have a guide!!! We bought through The Timeshare Store. The name Jim McCoy does sound familiar. We did tour VB a few years back but were busy building a house and couln't buy then. Does Jim McCoy work out of VB? If so, I recall he was very nice.

Rosemary
Off-site every year since 1985
PO '96, '97, '99
Coronado '00
WL '94, '00
CB '98
VB '97, '98, '00
DVC member '00 OKW
DxL '97, '01
BWV '01