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mickeyforpresident
11-29-2009, 01:54 PM
I remember reading a while back alot of disgrunted people regarding Virgin's luggage allowance. What is it and what was the issue. On my booking and on a email ive received from Virgin it says economy is 2x23kg - this is good isnt it?

wayneg
11-29-2009, 01:58 PM
When did you book?
If you booked before 25th Nov 2009 then you are entitled to 2 x 23kg
If you booked 25th or after then you only get 1 x 23kg.

http://www.virgin-atlantic.com/en/gb/passengerinformation/baggage/index.jsp

2Tiggies
11-29-2009, 02:20 PM
That is correct. I have emailed Virgin to find out about what happens if you upgrade to a different cabin class though - as an existing booking (i.e. before 25 Nov) do you get the upgraded pre 25 Nov allowance or the new one ...:confused3. I know it isn't specifically what was asked but since I should be getting the info I will post the verdict in case it is helpful .... to anyone;)

mickeyforpresident
11-29-2009, 02:24 PM
Well - isn't that interesting !! I booked on November 14th 2009, so I guess im one of the lucky ones!!!

2tiggies - id be interested in your answer too!!:thumbsup2

wayneg
11-29-2009, 02:29 PM
Hopefully won't matter to us, even our 25 night trips we only take 1 bag each usually around 18kg pp. It was nice to have the extra just incase we bought anything out there or given gifts. One year we brought 6 Disneyland plates home from bought for us by a friend, quite a bit of weight in them.
Might have to buy some cheap scales to make sure we are under in furture.

T16GEM
11-29-2009, 03:12 PM
Might have to buy some cheap scales to make sure we are under in furture.

A lot of people buy cheap fishing scales from Walmart to check with :goodvibes

2Tiggies
11-30-2009, 05:06 AM
A lot of people buy cheap fishing scales from Walmart to check with :goodvibes

I bought proper luggage scales (pretty much the same thing as the fishing scales although supposed to be more accurate - don't know if there is a difference. I picked them up for around 5. The hardly weight a thing and once I had used them when we were all packed, I popped them into the hold luggage and that was it. I have to say, they have always been accurate within around 100g when I weigh in at check in. Not bad for a fiver!;)

disney_princess_85
11-30-2009, 06:05 AM
Do Virgin allow you to purchase extra luggage allowance?

wayneg
11-30-2009, 06:08 AM
Do Virgin allow you to purchase extra luggage allowance?

Yes upto 10 bags per person. More than that you need to contact Cargo services.

http://www.virgin-atlantic.com/en/gb/passengerinformation/baggage/extra.jsp

wayneg
11-30-2009, 06:10 AM
Or you can go upto 32kg instead of 23kg for a fee.

disney_princess_85
11-30-2009, 06:22 AM
Thanks Wayne. I don't think DBF and I will cope with just 23kg each so it looks like we'll have to purchase extra allowance at 32 per bag.

2Tiggies
11-30-2009, 07:00 AM
Thanks Wayne. I don't think DBF and I will cope with just 23kg each so it looks like we'll have to purchase extra allowance at 32 per bag.

It is cheaper to pre pay it online than to do it at the airport. Trick is trying to work out more or less how much you are going to bring back.


Well - isn't that interesting !! I booked on November 14th 2009, so I guess im one of the lucky ones!!!

If you log onto your booking on the virgin website it should confirm your 2 x 23 kg.

Mrs Doubtfire
11-30-2009, 02:33 PM
I have a letter from Virgin confirming the 2 x 23kg allowance as we don't go for quite a while & thought it would save any problems at check-in.:)

2Tiggies
12-03-2009, 03:50 AM
I have a letter from Virgin confirming the 2 x 23kg allowance as we don't go for quite a while & thought it would save any problems at check-in.:)

I did the same - made sure I got an email addressed to me stating the above.

Just to report back on the upgrade allowance question, Virgin got back to me and this is what they said:

Thank you for your email.

The baggage allowance will depend upon the date on which the bookings is made. As you have made the booking before before 25th November 2009. If you upgrade to premium economy, the old baggage will be applicable.

Thank you for contacting Virgin Atlantic.

disney_princess_85
12-03-2009, 08:42 AM
It is cheaper to pre pay it online than to do it at the airport. Trick is trying to work out more or less how much you are going to bring back.

Yeah, 32 is the pre-pay price, it's 40 at the airport. :scared1: Oh well, it will just have to be done I guess! Last time we only JUST made the 46kg each so we'll definitely need to buy extra.

mackay_j
12-03-2009, 09:34 AM
princess 85 - what do you take on holiday??? there are 4 of us, and we manage on 4 cases under 23kg, and thats with all our xmas presents and a decorated (with lights of couse ) tree!!

disney_princess_85
12-03-2009, 09:44 AM
princess 85 - what do you take on holiday??? there are 4 of us, and we manage on 4 cases under 23kg, and thats with all our xmas presents and a decorated (with lights of couse ) tree!!

:rotfl:

It's what we bring back, not what we take. Saying that, I don't understand why our cases ended up so heavy, we only bought clothes etc. I guess things add up. One of my cases was 10kg on the way out and 22kg on the way back!!

2Tiggies
12-04-2009, 03:31 AM
:rotfl:

It's what we bring back, not what we take. Saying that, I don't understand why our cases ended up so heavy, we only bought clothes etc. I guess things add up. One of my cases was 10kg on the way out and 22kg on the way back!!

I fall into the same category. That is why when I upgrade, if I can't get the same class for both trips, I always try and get the better class (read: more luggage allowance) on the way back. In April I stopped in at the Levi Store at Premium Outlets and they were selling ladies' Levis for $12. That was already 23 kg of allowance alone ...... :lmao:

2Tiggies
12-04-2009, 03:35 AM
princess 85 - what do you take on holiday??? there are 4 of us, and we manage on 4 cases under 23kg, and thats with all our xmas presents and a decorated (with lights of couse ) tree!!

Perhaps I could learn a lesson from you about moderation and self-restraint. If I had to do Christmas presents, even without the tree, plus all the shopping, I would need to make enquiries on that cargo that Wayne mention - for more that 10 extra cases .....

PJB71
12-04-2009, 08:04 AM
Hi

Just thought i'd give you all a laugh!!;)

We are traveling as a family of 6 and are taking 12 bags with us!!!:rolleyes1

But we have got a birthday, anniversary, christmas, and a cruise, got 2 bags just with FE stuff in them so it's allowed - that's what im telling DH anyway!!!!!!:rotfl2

tttessa
12-08-2009, 03:27 AM
WOW - you folks take lots of luggage!!:eek:

We are a family of 4 -with 2 girls aged 7 and 8 and we still managed with 2x 20kg cases on the way out (villa with laundry room!) and an extra cheap case on the way back for all the DS games/t-shirts etc - how do you transport it all!! Do your arms end up 10" longer at the end of a trip??:rotfl:

Tessa

musketeer
12-08-2009, 11:03 AM
Hmmmm i booked with VH before the 25 nov but still not got a straight answer been told by VH that i am entitled to 2 bags but VA are saying that because my flight locator was added to the booking on 1st dec that i can only have 1 bag.