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View Full Version : Just Back from the Grand Floridian *UPDATE* Picture Link Added


CaliforniaDreaming
07-12-2002, 06:21 PM
Click Here to View Some of My Vacation Pictures! (http://photos.yahoo.com/bc/floridianroyalpalm/lst?&.dir=/WDW+Resort+Pictures/July+2002+WDW&.src=ph&.begin=9999&.view=t&.order=&.done=http%3a//photos.yahoo.com/bc/floridianroyalpalm/lst%3f%26.dir=/WDW%2bResort%2bPictures/July%2b2002%2bWDW%26.src=ph%26.view=t)

Just returned from the Grand Floridian! My family and I had a great time! We stayed in the Sago Cay building, with a lagoon view.

We arrived before noon on our arrival day, and were greeted by Mike at the front desk. He was a wonderful CM (and, “rescued” me later that day). Our room was not ready, and it never was until about 3:30. I, of course, called every half our to check on the status. Later found out that the room was ready since 2PM, but of course was not keyed in as clean. Around 3:15, I was stuck on hold at the house phone beside the front desk, and Mike was working the station beside it. I didn’t want to bother him as he was checking in other guests, but he turned to me and said “your room is ready.” He remembered me from earlier. Great, great CM. He got a bellman for me (I think his name was Witt), and off to Sago Cay we went. Sago Cay is “designated non-smoking” and it seems like all the guestroom floors in the resort have a “designated non-smoking floor” sign on them. I found a few problems with our room – I think it’s time for a little renovation. One problem was the drapes. They were broken (looks like someone pulled the little spokes off that connect them to the pole). I called three times to try to get those fixed. Never done. Drain in bathtub was backed up, called three times and finally talked to our housekeeper and she fixed it. We went through three remotes for the TV during our stay (they’d stop working). The room also looked a bit beat up. The wood furniture was knicked and had some chunks off of it. The one bedspread had a hole in it, the other had a red beverage stain on it. The daybed matress had a broken spring in it. The locks on the sliding glass doors weren’t in too good of shape. The bolt lock was loose (it would wiggle) and the J-bar lock really didn’t fit into the slot (you’d really have to push to get it in). We got a refrigerator, and it seemed no matter what setting it was on, it would still freeze the drinks (something I really didn’t care about – so I didn’t say anything about it).

One problem I saw on my last stay at the Grand Floridian (January) was valet parking. Well, this time it improved. Sometimes we’d have to wait a minute or two for the car to be taken from us, sometimes there were valets waiting for us (they began to recognize us). On July 4, after fireworks, the valet area was full of people waiting in line for their cars, complaining about having to pay $6 to park for 45 minutes. The line was huge! Of course, we were trying to head over to Goodings, and weren’t happy to wait in this line of “outsiders”. We were able to get some “priority” over the other people waiting. The car was pulled up a couple minutes later. It really was a mad house! Also, one night we pulled up and a CM came right over to take the car. Well, a Ford Explorer pulled up beside us, and the people got out. The guy went over to the valet and said “I’m staying in the Royal Palm, I need valet.” The valet told him to hold on. The guy then said, “But, I’m Royal Palm, my car needs parked before their’s”. I kinda just glared at the guy, and the valet took the guy’s Explorer. Didn’t stay around to “babysit” the car (Cadillac Seville SLS). Also on my last trip, I noticed that at turndown they’d only give you 3 chocolates. This time we’d get 4 placed on the one bed, some nights along with the little card with a saying on it. Some nights we’d even get a fifth chocolate.

The housekeeping, turndown, and resort staff were pretty good. Rosemary at the Gasparilla Grill is very pleasant and friendly, always was great to be greeted by her when I stopped in for a drink or something to eat. Joaq was also very friendly, he always greeted us around the resort. Bob at the front desk was a character in himself.

I got the opportunity to try out the new pool (finally!). I really liked the new slide. The pool is pretty neat, but I’m still not sure why they put a rock formation there. I think this pool is open from 10AM-8PM, but one night while trying to get pool towels (the courtyard pool was out of them – around midnight) the pool just had a “no lifeguard on duty” sign up, so we went in the pool for a few minutes (with the ducks). There were a couple other people that went in for a couple minutes as well. The courtyard pool was as busy as always. Even at midnight – 1AM.

Rented a couple Pontoon Boats from the Captain’s Shipyard. I hated how the water mice would zoom around me, I think they wanted to be hit. Also, when going through the channels, please stay to the right. You’re in America, we walk and drive on the right!

For the sake of not having to write a trip report, I’ll include some info about the rest of my stay here.

Theme Parks
They really weren’t that busy until Wednesday (nice downpour in the morning! We went to Celebration and looked at some homes instead of going to the parks in the morning, MGM in the afternoon wasa busy). I was surprised. I expected the “worst” – aka New Year’s Eve crowds. The longest we waited was 40 minutes, and that was for Test Track. Most lines were around 20 to 30 minutes. We also went to the Tuesday e-ride. It was busy! Had to wait 15-20 minutes for the rides. You could tell that there were some minor cutbacks resort wide, and it took away a little of the magic. It was just like something was missing. Plus, there was a lot of rain, so that can make things miserable.

One “problem” in the parks I noticed was in Epcot. They just aren’t prepared for first aid. During a downpour, I was trying to exit the park (Canada to the main gate) and was pushed by another guest. There I was, in Epcot, on the cement, in a couple inches of water, belly down (anyone push down someone at Epcot during a storm a couple days ago?). Blood all over my legs, hands scraped up. Went into Mouse Gear – they have no first aid, sell no first aid products, and wouldn’t call anyone over from First Aid to assist. They said that First Aid was all the way at the other side of the park – so out of Epcot I went. Onto the monorail to the TTC (no first aid at the monorail station, either - ???), then the monorail (both monorails were standing room only – didn’t even get a chance to sit down) to the Polynesian, then to the Grand Floridian. Got to walk down the Grand Staircase with the blood on me, and go into Sandy Cove and make my $10 purchase of First Aid items. Back to the room, and got cleaned up. Thanks for the help, Disney. Luckily, I can tough things out like that, and it really didn’t bother me to “parade around Disney” like that. It just kinda upset me that I couldn’t get it taken care of earlier.

Didn’t notice too many Brazilian tour groups, they must not have all arrived yet. Thursday it did seem like there were a few more groups there. I did notice a lot of rude people, though. Loved how people would send one person into the line, then right before you board the ride you have 10-15 people infront of you. And, don’t tell me “No hablo ingles,” I’ll just shoot something out in Spanish to you.

Restaurants
We had lots of good meals during our trip. Click Here to View My Post on the Restaurants Board (http://www.disboards.com/showthread.php?s=&threadid=230841).

Resort Hotels
During our trip, we had the opportunity to visit the Polynesian, Contemporary, Wilderness Lodge, Animal Kingdom Lodge, Fort Wilderness, the BoardWalk Inn, the Beach Club & Villas, and Port Orleans French Quarter. Drove through the All-Star Music, Port Orleans Riverside, and Coronado Springs. We visited the French Quarter to see what we were missing to stay at a Deluxe. We decided it was just a glorified All-Star, but still with a not so good location. Probably would only pay $15-$20 a night extra to stay at one. Guess we’re spoiled with the deluxes. I really liked the Beach Club Villas, it was a good addition to the resort.

It may seem like we didn’t have a good time and I’m complaining a lot, but we really did have a good time. Just had to look past all the “not so good stuff” and enjoy ourselves. Sometimes the simple things are what we enjoyed most!

If you’ve made it this far, you’re probably wondering where I’ll be staying next trip. I do love the Grand Floridian, it is a beautiful resort and the staff was great to me. However, with some little problems and a new opinion of the Grand Floridian clientele, I probably won’t be staying there next time (I miss it already, though!). I’m not saying I’ll never stay there again, but I just won’t stay there my next trip. We’ve decided either the BoardWalk Inn or the Yacht/Beach Club will be where we stay next time. Not sure if we’ll do concierge or not, I’ll have to see what kind of prices I can get. I’m also not sure when we’ll go back, it might be December 2003 or January 2004. I would really like to try the Yacht Club since it will be renovated soon, but then again the Beach Club would be more newly renovated! Hopefully I’ll be able to see some pictures of “new rooms” at both places and make my decision.

BTW, anyone have the address for the GF General Manager?

4merlurkerchris
07-12-2002, 06:31 PM
Welcome Back!!! I wonder if we were there some of the same days!
Chris

Tinkbell
07-12-2002, 06:36 PM
Wow! There were a lot of things wrong in the room. I hope you had the castle view and that made up for everything.:D What's up with the guy with the "Royal Palm Club" attitude? Pretty snobby, I'd say. :rolleyes: Sorry to hear about your fall in Epcot. I needed to have some first aid there a few years ago and I remember it being quite a hike from where I was. They need a couple of locations there. I'm envisioning you walking down the beautiful GF staircase with blood dripping from your poor knees :earsboy: Thanks for the report and Welcome back!

TigrLvsPooh
07-12-2002, 06:40 PM
Hey Cali D! ;) Your experience at the GF was similar to mine last October. I don't know when we'll stay there again... probably not until they renovate. ;)

Laura booked YC concierge for us... I'm so excited! :D I'll give you my full report when I get back, I bet you'd like it there. ;)

Glad to have you back! :D

blanche
07-12-2002, 07:41 PM
i'm in shock about your room. i thought all the rooms were renovated a short time ago when they changed the decor. could they have gotton so bad in such a short time? do you think yours was just the exception or did you get the impression that all the rooms have deteriorated?

LvsTnk
07-12-2002, 07:44 PM
Welcome home....I think thanks for the report LOL. Laurie :D

CaliforniaDreaming
07-12-2002, 08:17 PM
Well, Sago Cay was the first to be renovated - in 1999. I stayed in Big Pine Key in January, and it was in pretty good condition, much better than the room in Sago (they were identical with the exception of the room theme). I'm not sure if all of Sago is not-so-good or not (I didn't take the time to examine any other rooms).

Janet2k
07-12-2002, 08:38 PM
CaliforniaDreaming, I am surprised by the condition of your GF room. Yikes! I hope I never get a room like that, especially at one of the deluxe resorts. I was feeling a little blue this week because I cancelled my GF Grand Plan (due to the fact that my husband & son will be staying on the West Coast while my daughter & I head to WDW for vacation). But after having read of your so-so GF stay, you actually made me feel better that I will be staying elsewhere. Thanks (I think that's a backhanded compliment, but a compliment nonetheless, hee hee).

Okay, where are your PHOTOS?! I wanna see some PHOTOS!!

CaliforniaDreaming
07-12-2002, 08:54 PM
I just wanted to add that we did have a "Grand Stay" and I already miss the GF. It really is a nice resort, I'm thinking we just got a not so nice room. It didn't bother me enough to be asked to be moved, we did have a great view of the castle. And, the staff was so nice to me, I'd stay at the GF again. (oh, please don't make me book a trip right now to return!)

JulesMom
07-12-2002, 09:08 PM
Thanks for the report!

We hope to stay at GF in 2004 for DD's graduation trip.

Janet2k
07-12-2002, 09:09 PM
I agree, the GF is a gorgeous resort (except for your room!!). I was just reading about Steve's Poly stay. Yikes. I'm glad you didn't experience anything like that on the 4th over there at the GF.

CaliforniaDreaming
07-12-2002, 09:19 PM
The 4th was crazy! I have never seen so many people in the resort! They were all out infront of Conch, Boca, and the front of Big Pine. No one infront of Sago. There were tons out by the marina, and what looked like a wedding reception going on on the terrace beside the marina (the sunken one). We ate at Narcossees, so we could have watched them from the Narcossees desk, but we watched them from our room instead.

lvs_eeyore
07-12-2002, 09:27 PM
Here is the name and the address you were looking for.

Georgina Sussan, GM of Grand Floridian
4401 Grand Floridian Way, Lake Buena Vista, FL 32830

pixiechick
07-13-2002, 08:09 AM
Cali-
glad to hear you had a good time, in spite of some of the not so good stuff. The image of you in Epcot is not a good one!:( Remind me to carry some extra bandaids!

It is amazing that such a beautiful resort could have so many problems in a room. Your experience proves how even a great resort can have a bad showing. Maybe because of occupancy they used rooms they ordinarily wouldn't??:confused:

Come on, do an Epcot resort next time. The location can't be beat!:)
Glad you're back!

Patio
07-13-2002, 08:38 AM
Happy to have you back, Cali!!:)

TammiMcMan
07-13-2002, 09:17 AM
Cali-
We had a not so pleasant stay at the GF in July of 2000. It's taken me 2 years, but we're headed back down in 2 weeks and I've got my fingers crossed that it will be much better. As to writing to the GF general manager, I did that back in 2000 and she was pretty much no help at all. I tried twice to contact Susanna and each time she had someone else call me back. Not to get into too much detail, but he only made things worse. Anyway, I would suggest writing to Al Weiss and just cc'ing the GF general manager. He is the president of WDW resorts. The address is P.O. Box 10000, Lake Buena Vista, FL 32830.

Tammi

DisOrBust
07-13-2002, 09:23 AM
It still amazes me that WDW Flagship resort can have so many faults that remain untaken care of. I know its beautiful BUT I have to say I personally have read to many trip reports that have told of subpar rooms and CMs, especially at the concierge level. For the rack rate which is high by any 5 star standards you should not have experiences like this. I would love to stay here but not until I see more positive reports.

BibbidiBobbidiBOO
07-13-2002, 09:30 AM
Like I told Tikiman, you sound a bit like Cuthbert in DixieAmos(aka Veronica) posts!:) The bleeding knee was pitiful, as was Tikiman's remarks about GF valets :eek: Glad you were able to enjoy your trip anyway :D ! I still plan to stay there one day.;)

MJS
07-13-2002, 09:51 AM
Welcome back! Thanks for the trip report! To be blunt, I think that the GM of the GF should be fired. You know about our recent stay there. Ugh! :rolleyes:

I agree with you about what we started calling the "yahoo" factor at the GF. We spent about two weeks at the RPC, and some of the guests were a hoot! So self-important and obnoxious! Yikes! Many of the CMs at the GF are great, and while we did not find the resort/CMs stuffy (ignoring the RPC crew for a minute), some of the guests would give Niles Crane a run for his money!

Thanks again for the report!

CaliforniaDreaming
07-13-2002, 09:56 AM
Call me stupid, but I'm ready to go back! LOL Despite my problems with the room, the staff more than made up for it. They truly made me feel welcome. I stayed there seven months ago, and didn't have the room problems, so I'm really not gonna worry about it. I would like to send a letter to either the GM of the GF or the President of Disney Resorts, just to try to improve the situation so others don't experience the same things I did (well, the room condition - not the staff).

But, I think it will be the Yacht Club next trip. I think I like the "action" over in that area better (but, what would I do without being able to sit on my balcony and look over at the castle?).

MJS
07-13-2002, 10:44 AM
You could get a picture of the castle for your room at the YC!;) By the way, what were your impressions of the BWI?

CaliforniaDreaming
07-13-2002, 10:47 AM
I really liked the BWI. Got a few nice pictures of the outside of it (they are somewhere between all the other pictures, LOL!).

Nice thought about the castle picture --- I took a bunch! (just like the BWI pictures, they are somewhere between all the other pictures! LOL)

I wanna go back NOW!!! ;)

nancel.5
07-13-2002, 10:50 AM
We were at the GF from 6/23-7/2 so we just missed you. We had a beautiful room in the Boca Chica building.this was our first trip to WDW and obviously our first stay at the GF. We couldn't have been more thrilled. Dh and I and DD's 9 and 4 and Ds 7 had nothing but positive things. Everyone we met was wonderful and our room was in great shape. I'm sorry to hear about the difficulties that you had. We had a chance to visit a couple of the other resorts and saw nothing that we liked as much as the GF. Although we didn't get to the YC/BC we heard lots of great things about both from people we talked to both at the GF and in the parks. Now that we have been,both Dh and I have no doubt that we will be back to Disney ,the kids are already planning. Nancy

ead79
07-13-2002, 03:31 PM
Glad you had a good trip, Cali! I can't believe that Royal Palm guy! Some people are such jerks. :rolleyes:

CaliforniaDreaming
07-13-2002, 05:00 PM
I'm putting up some of the pictures I took. Most are of the Grand Floridian, but I'll try to get some other put up as well!

4merlurkerchris
07-13-2002, 05:32 PM
Thanks for posting your great photos!!
Chris

CaliforniaDreaming
07-14-2002, 09:33 AM
Glad you liked the photos! ;)

wdwnut61
07-14-2002, 12:27 PM
I'm sorry to hear about your troubles with your room condition and the jerk from RPC. I am glad you didn't let it spoil your vacation. Thank you for the link to your pictures. I especially liked your ones of the Tower Club at CR. The refridgerator pic was great. It was good to see the size and where they placed it in the room. Your view of the castle was spectacular. Keeping my fingers crossed for the same view.;) .

I still can't believe what happened to you at Epcot. I'm glad your were not more seriously hurt. I'm also happy to read despite what happened that you're ready to return.:D

Thanks again for the pics and WELCOME BACK!:Pinkbounc
:bounce: :Pinkbounc :bounce: :Pinkbounc :bounce: :Pinkbounc

BounceyOne
07-14-2002, 12:46 PM
We will be at the GF in 30 more days. We are staying RPC does this mean I can act pompous too? (being sarcastic) And get my car parked first, it is a ford explorer after all.

Glad to have you back!

CaliforniaDreaming
07-14-2002, 12:52 PM
Originally posted by BounceyOne
We will be at the GF in 30 more days. We are staying RPC does this mean I can act pompous too? (being sarcastic) And get my car parked first, it is a ford explorer after all.

Glad to have you back!

My Cadillac was far nicer than that Ford Explorer. :cool: Ahh, that guy didn't know who he was dealing with. When he said the "I'm staying in the Royal Palm Club" I felt like saying to him "I never would have guessed from looking at you." :D ;) I could never be a Disney CM! LOL

BounceyOne
07-14-2002, 06:58 PM
It's the Eddie Bauer edition, does that count?

MJS
07-14-2002, 07:51 PM
Having recently stayed at the RPC, I cannot believe that you are considering driving a Ford to the GF;) Only imports for RPC guests!;) On the other hand it is also acceptable to have a limo with a driver.

On a serious note, have a great stay at the RPC! I do not know what type of room you requested, but we LOVED our deluxe room!

CaliforniaDreaming
07-14-2002, 08:53 PM
Originally posted by BounceyOne
It's the Eddie Bauer edition, does that count?

Doesn't make a difference to me. Now, if you pulled up in a Bentley or Rolls Royce, I could understand your vehicle being parked before my Cadillac Seville. :cool:

minster22
07-15-2002, 08:42 AM
Cali-D....Thank you for the detailed report from your stay at the GF.Your experience with the condition of the room made me feel sick in the stomach....you seem to put your heart and soul into sharing the grand beauty of the GF ! After reading your GF pages and with some help and suggestions from you a few weeks ago, my best friend and I are staying a the GF for 4 nights prior to moving over to the BWI {our very favorite resort}.Our big trip is not until 2004 but will be well worth the wait. Did you spend much time around the Boardwalk area? The Inn is very beautiful in a very similar way the the GF but in a smaller and more charming scale.You also get the wonderful asset of being able to do sooo many things right from your hotel area.I know many people prefer the YC/BC side but for us the Boardwalk area has the best of all worlds...lots of stuff to do, great restaurants {Flying Fish is awesome}clubs, walk to 2 parks and then the more relaxed and quiet beauty of the inner courtyard and pool on the Inn side. Thank you again for all the sharing you do about the GF...it is much appreciated!!

CaliforniaDreaming
07-15-2002, 11:00 AM
We spent an evening at the BWI and BC, really liked both! I can't wait to try them! I was thinking about staying at the YC or BC since they'll be newly renovated. I do prefer the way the BWI looks from the outside, though. :) I guess I'll have to make the decision when the time comes!

BounceyOne
07-15-2002, 11:06 AM
If you like how the BWI looks from the outside, BC?YC is the perfect place to stay. You geta view of the outside of the BWI :)

CaliforniaDreaming
07-15-2002, 11:10 AM
I would like an upper floor unobstructed water view room(s) where ever I do choose to stay in the Epcot Resort Area!

CaliforniaDreaming
07-16-2002, 12:22 PM
I just wanted to add a little note for anyone who this may affect. On a couple days, in the afternoon, out by the valet desk was a little podium that said "Concierge Check-in" on it, and a concierge was standing there with a list of all the arriving concierge guests. I think they did this just the days there were a lot of concierge check-ins, because I didn't see it every day. I also noticed concierges going out to the valet area to escort guests either to the Royal Palm Club or Sugar Loaf. So, they do now have the "meet and greet".

:)

TammiMcMan
07-16-2002, 12:40 PM
We're going to be at the GF in 10 days and it would be so exciting for the kids to be "met" in the valet area. Speaking of valet, did you use this service? I seem to remember in the past that you could have it charged to your room during your stay. Do you know what the current rate is? And also, if you're paying for concierge at one disney hotel, does it still entitle you to valet parking at the others? We like to park at BW when we visit Epcot. The international gateway always seems a bit quieter and checking out the nightly activities on the boardwalk is alot of fun after Epcot's closing. Before you give me the info on valet, I will be happy to take the RPC oath ~ "I promise not to turn into a pompous windbag and demand that my car be taken before anyone elses" ;)


Tammi

CaliforniaDreaming
07-16-2002, 12:54 PM
;)

Yes, we used valet everywhere we went. It was $6/day. They charged it to our room. We gave $2 everytime they took or brought the car (yes, people say you should only tip when they bring the car, but it's just our preference to reward everyone who does a service). Once you get your parking pass for the day, you can valet everywhere but Downtown Disney free of charge. Concierge guests are still required to pay for valet if they use the service.

BounceyOne
07-16-2002, 03:29 PM
Just an FYI, disney frowns upon parking at the BWI to visit epcot. They do stop you at the gate and ask for ID.

CaliforniaDreaming
07-16-2002, 03:38 PM
Originally posted by BounceyOne
Just an FYI, disney frowns upon parking at the BWI to visit epcot. They do stop you at the gate and ask for ID.

As of last week, we were waved thru every resort guard station. They saw our GF parking pass, and did not ask for any ID or why we were there. All we got was a wave thru (didn't even have time to roll down the window before we got the wave).

On my New Year's trip, we were stopped, asked for ID, and asked for a reason why we were there. Boy, have things changed!

TammiMcMan
07-16-2002, 05:51 PM
Thanks for the info Cali. I already have my tipping envelopes all set up for the week. Daily mousekeeping and turn-down service will have their own each day and now I have one for both valet pickup and dropoff service.

As for parking at BWI, we've always been waved through when they saw our resort parking pass. I hope we don't run into any problems this time. We love getting there early and enjoying a light breakfast at the Boardwalk Bakery.

Tammi

JulesMom
07-16-2002, 07:25 PM
Thanks for the great pics. Jules & I are staying at GF in June 2004 to celebrate her HS graduation. It looks fabulous!

CaliforniaDreaming
07-18-2002, 03:22 PM
Originally posted by JulesMom
Thanks for the great pics. Jules & I are staying at GF in June 2004 to celebrate her HS graduation. It looks fabulous!

Hope you two have a great time!!!

CaliforniaDreaming
07-19-2002, 12:01 PM
Originally posted by TammiMcMan
We're going to be at the GF in 10 days and it would be so exciting for the kids to be "met" in the valet area. Speaking of valet, did you use this service? I seem to remember in the past that you could have it charged to your room during your stay. Do you know what the current rate is? And also, if you're paying for concierge at one disney hotel, does it still entitle you to valet parking at the others? We like to park at BW when we visit Epcot. The international gateway always seems a bit quieter and checking out the nightly activities on the boardwalk is alot of fun after Epcot's closing. Before you give me the info on valet, I will be happy to take the RPC oath ~ "I promise not to turn into a pompous windbag and demand that my car be taken before anyone elses" ;)


Tammi

Tammi, I sent you a Private Message (PM).

DisneyLisa
07-19-2002, 08:33 PM
Originally posted by CaliforniaDreaming
Yes, we used valet everywhere we went. It was $6/day. They charged it to our room. We gave $2 everytime they took or brought the car (yes, people say you should only tip when they bring the car, but it's just our preference to reward everyone who does a service). Once you get your parking pass for the day, you can valet everywhere but Downtown Disney free of charge. Concierge guests are still required to pay for valet if they use the service.
Cali-D: I read this on the DIS before leaving, however, we just got back from the GF today & found that they waited for a tip each time we dropped off the car (I had planned to tip for both anyway, but I though it was kind of interesting that they seemed to expect it when most people have said they only tip at pick-up).

CaliforniaDreaming
07-19-2002, 08:43 PM
Oh, Lisa! Welcome Home! So, tell me about your trip!!! Which room were you in?

:)

DisneyLisa
07-19-2002, 09:17 PM
You know I should be unpacking ;) but oh well.

We were in Big Pine Key, Room 9304 (gardenview). We had a lovely view of the pool & main building and only realized on day 4 that we had a great view of the fireworks each night.

Thankfully (after reading your report), our room was lovely. Our only complaint was that we could hear EVERYTHING in the rooms around us. We could even hear someone in a room (somewhere) have a "p" & flush the toilet (multiple times each night)...we were not impressed with that at all...we found the rooms at the BC last year to be much quieter.

The only other comment I'd like to make is that I wasn't impressed with the housekeeping service. Don't get me wrong, there was nothing "wrong" with it...just not what I expect from a "4+ star" hotel. One day we returned to find the face cloths "pocketed" in a fan in the hand towel (you must know what I mean). The rest of the days they were just hanging there, crooked most of the time. Most days the curtains were crooked & the bedspreads were not tidied at the sides...I just expected a little more attention to "detail" at the GF (we had it at the BC & at other more-expensive non-disney hotels). I wasn't expecting anything like those animal things people talk about, just the type of thing you get in any other nice hotel (we had fancier towels at the Hampton Inn on our trip down). Although I found the resort absolutely beautiful, the housekeeping was very plain (but I still tipped both the day & night housekeeping staff).

CaliforniaDreaming
07-19-2002, 09:39 PM
Welcome home! Looks like our stays overlapped a little.

Our room in Sago Cay was pretty quiet. And, had an awesome view. Okay, I really miss the place!!!

Did you like the way your room was decorated? I stayed in the Alice theme in January (we had the blue walls, not wallpaper; which did you have?).

Where will you be staying on your next trip?

DisneyLisa
07-19-2002, 10:48 PM
We had the wallpaper & our next trip will be Poly or GF. We went over to the BC & found it so busy& hectic...I guess it's crowded with the new Villas. It didn't appeal to us anymore. DD really wants to try the POLY so that's probably where we'll stay.

Chattyaholic
07-20-2002, 07:16 AM
I can't imagine paying all that money to stay at the Grand Floridian and then having so many things wrong with the room!! I had hoped to stay there on our next trip, whenever that may be, but now I'm not so sure! We stayed at the Contemporary on our last trip and everything was wonderful there. I didn't notice any "wear and tear" in the room at all. We had a beautiful view of Cinderella's castle from our balcony too, it was GREAT!! :D

wdwfan
07-20-2002, 08:28 AM
Cali, I'm so glad that you had a great time!:D We just returned from a stay at the Beach Club Villas. They were lovely!!:D I'll start working on a report. We were in Disney from July 6 - 14. When were you there?
I have always wanted to try the Grand Floridian, and I took a look around there when my daughter was at the Wonderland Tea Party. Although it is beautiful, I think I'll continue to stay at the Epcot resorts. We, my husband and I, just love Boardwalk Inn. We really liked staying at the Beach Club Villas, but still Boardwalk remains our favorite. We've had the Boardwalk view and courtyard view. Boardwalk view is fabulous, although we heard the horns from the water taxis. The courtyard view is also very nice, and very peaceful. I think we'll take the Boardwalk view next summer. You just can't beat it!! Especially if you like sitting out on the balcony.

CaliforniaDreaming
07-20-2002, 06:59 PM
Hi wdwfan! Glad you had a good time! I sent you a private message. :)