Am I just out of luck?

[sorcerormickey]

I have been emailing and emailing Milesource for over 4 months now trying to get points for purchases I made thru their site. All I need are these points then I can cashout and be done with them. I have never once received a reply. I have emailed all different areas of MS too. Is there any hope that I will see my miles?

[figment27]

MS owes me over 1000 points for purchases since early April. I have also emailed, and called, many times. I received one automated response. They requested I email my receipts to them. Unfortunately, I long ago deleted them from my computer after printing the receipts. They did not provide me with a snail mail address or fax number to send the hard copies of these receipts even though I emailed requesting the information. Again, NO response.
At this point, I know I will not reeive the points. I have resolved never to purchase merchandise through any reward site again.
Sorry I cannot offer you a more positive reply.
Figment

[Mish19]

Milesource.com
302 Fifth Avenue
Suite 800
New York, NY 10001
(212)629-3069 phone
(212)629-3369 fax

Here's their contact information. Luckily my job at work is research companies on the internet, LOL.

Hope this helps!

[Baileymouse]

I gave up on milesource almost a year ago because of the same nonsense. I use mypoints and I don't have problems getting credited.

Good luck, I hope it works out for you.

[figment27]

Thanks so much for the address and fax number. I new line of defense! Hopefully, I will get my awardmiles. I will let you know how it turns out.
Thanks again,
Figment

[sorcerormickey]

Thanks! I am going to try the fax # too. They will be getting another not-so-nice note from me!