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View Full Version : Upgraded from 1 night at CBR to 3 nights at CR!


TifffanyD
09-27-2009, 07:37 PM
Hey all,

Just wanted to share a weird experience. We checked in yesterday for one night stay in Disney. Got to Caribbean Beach around 8am and checked in but then the CM went back to talk to his manager and came back with the news that we were upgraded to the Contemporary. Great!!

We went to the Contemporary and at check-in they said we were staying until Tuesday. Huh? We said we were checking out the next day so the CM went in the back and fixed it. Then she said our balance due was $143.98. I told her we were paid in full and on a package so she went in back and came back saying we would just ignore that. It sounds like this was for our dining since we were on one night of deluxe.

Anyways, just thought it was weird the way their system works and the way they dealt with this. If we had the time off, we probably could have stayed 2 more nights with the deluxe plan (not that we would have been that sneaky).

Anyone else ever had something this odd happen?

TifffanyD
09-27-2009, 08:20 PM
oops, this was supposed to go on the resorts board

seashoreCM
09-27-2009, 08:59 PM
Caribbean Beach might have been overbooked that night and they might have tried to offer you an upgrade to make it not look like an overbooking.

CR Resort Fan 4 Life
09-27-2009, 09:05 PM
I have never heard of that happening before, however congragulations on getting that upgrade to the Contemporary.