PDA

View Full Version : Virgin Atlantic Check In


Lilybee
08-31-2009, 09:20 AM
Silly quesiton but....... :lmao:

What are the advantages of Online Check-In ?
:confused3

team harris
08-31-2009, 10:25 AM
We flew with BA this year and did the on-line check-in. If Virgin work the same, it meant that you could chose your seats 24hrs before flying. We printed out our boarding passes and it seemed to save us time at the airport. Bit nervous on way back as did not take laptop with us, but Guest Services at Disney Hollywood Studios came up trumps for us, booking our seats and printing our boarding passes, again saved time and disappointment of not sitting together on way home.

Danauk
08-31-2009, 10:44 AM
We do on line check in mainly because it saves time at the airport, especially on the way back when there are several Virgin flights checking in at the same time and the line can be quite long. There is never usually a line at bag drop so it is quite quick.

Lilybee
08-31-2009, 10:49 AM
Virgin looks a little different. I can't check in online at the moment but when I log onto my flight details, it already shows my seats. I supose different airlines work differenty :confused3

Thanks

Danauk
08-31-2009, 11:00 AM
When you do on line check in you can change your seats if there are some available (more seats open up once check in starts). When we flew a few weeks ago I noticed that there were 3 seats together free nearer the front of the plane (these seats were not available when I paid for our tickets) so I moved DH and I onto 2 of those seats (left the window one free), when we boarded we realised the flight wasn't full and we had a spare seat next to us which was great. On the way back we managed to change our seats again at on line check in to a set of 2 seats at the back of the plane so again we had more room.
Like I already said though, on the way back the best thing about on line check in was going to the bag drop and skipping the very, very long line at regular check in.

Lilybee
08-31-2009, 11:48 AM
Lovely, thank you :woohoo:

Obi Wan Kenobi
08-31-2009, 12:40 PM
Virgin's online checkin if you are on the earlier flight out of Gatwick is your first time to checkin and secure your seats. Twilight checkin only opens at 12 midday so as OLCI opens at 24 hours before your scheduled takeoff time, then you ahve the first pick of all released seats before Twilight opens.

kevin harrison
08-31-2009, 12:49 PM
Would I be correct in saying that you can only book certain seats using OLCI? If not surly people would all be booking Bulkheads and exit seats?

Obi Wan Kenobi
08-31-2009, 12:52 PM
Would I be correct in saying that you can only book certain seats using OLCI? If not surly people would all be booking Bulkheads and exit seats?

Yes, hence my comment "all released seats" :goodvibes

Lilybee
08-31-2009, 12:59 PM
Virgin's online checkin if you are on the earlier flight out of Gatwick is your first time to checkin and secure your seats. Twilight checkin only opens at 12 midday so as OLCI opens at 24 hours before your scheduled takeoff time, then you ahve the first pick of all released seats before Twilight opens.

Can I just clear this up then....

When I log onto my reservation. It shows we have seats 73 A & C in PE. I have not checked in yet as we can't.

If we just do normal check in 3 hours before. Are we still likely to get those seats which shows us already in them ?

Thanks :cheer2:

Obi Wan Kenobi
08-31-2009, 01:04 PM
Can I just clear this up then....

When I log onto my reservation. It shows we have seats 73 A & C in PE. I have not checked in yet as we can't.

If we just do normal check in 3 hours before. Are we still likely to get those seats which shows us already in them ?

Thanks :cheer2:

Possibly yes, possibly no.

Any request for a specific seat id purely that, a request. If you turn up 3 hours before the flight to checkin, there is the possibility that those seats will have been moved to other seats to accommodate other passengers.

If you carry out OLCI then those seats are reserved under your booking.
HOWEVER nothing is set in stone and they can still be chenged right up to boarding teh aircraft, but the possibility of that happening is much, much less

Obi Wan Kenobi
08-31-2009, 01:11 PM
now, this is NOT to scare you, but on busy flights with all airlines it can and does happen.

All airlines overbook seats based upon computer preditcions of how many will fail to turn up, with buisness type flights showing more percentage of overbooking than holiday flights (Known in the trade as Bucket and spade flights) but on the B & S flights they still overbook.

So you can have the scenareo that your particular cabin is overbooked and all passengers turn up or checkin.

The good side; If you are the last to checkin there is the possibility of being upgraded to UC, though travellers on full fare tickets, then Flying Club Gold Card holders, then silver Card holders then red card holders will be ahead of you in the queue

the bad side: If the UC cabin is full, then you will be downgraded to economy and the cost of then ticket difference will be refunded, or you will be transferred onto a different flight either Virgin or an alternative airline in whatever cabin they have available (Normally economy)

Lilybee
08-31-2009, 01:21 PM
Wow, Ok, I really wasn't expecting that :scared1:

Looking at previous posts, you have something to do with airlines ? :confused3

Do YOU think it is better to do online check in or just turn up early and do it old school ?

If we check in online, what happens with our bags ? I suffer from slight OCD so if its not what I have done before ( i.e check in at desk, get asked the quesitons, see my bag go off into the abyss ) then I will worry about my luggage. :sad2:

team harris
08-31-2009, 01:35 PM
Would I be correct in saying that you can only book certain seats using OLCI? If not surly people would all be booking Bulkheads and exit seats?

Don't want to mention BA in this thread again, but when our online check-in was done for us at Disney Hollywood Studios, we got two exit seats.

All that leg room was tremendous!:cool1: Luck or Disney Magic I guess!

Obi Wan Kenobi
08-31-2009, 01:36 PM
Wow, Ok, I really wasn't expecting that :scared1:

Looking at previous posts, you have something to do with airlines ? :confused3

Do YOU think it is better to do online check in or just turn up early and do it old school ?

If we check in online, what happens with our bags ? I suffer from slight OCD so if its not what I have done before ( i.e check in at desk, get asked the quesitons, see my bag go off into the abyss ) then I will worry about my luggage. :sad2:

Lilybee,
I used to have a lot more to do wth airlines than sadly I do today ( thank you Mr Bankers and that other "gentleman" not allowed to talk about on these forums) :mad:

I would always recommend OLCI first.
You can do this at home 24 hours before your flights scehuled take off time (Unless you have a child who is not in their own seat)

You do this on the Virgin Atlantic web site (have you done your ESTA AND API by the way??)
And then when you turn up at Gatwick you can either
a) get rid of your luggage at twilight checkin the day before between 12 noon and 9pm
or
B) Get to the airport at least 3 hours beforehand and go to the bag drop/Checkin desks and dispose of your luggage then.

I say at least 3 hours as the queues can be long for the checkin desks, then the security lines can also be long to get airside.

Lilybee
08-31-2009, 01:52 PM
Lilybee,
I used to have a lot more to do wth airlines than sadly I do today ( thank you Mr Bankers and that other "gentleman" not allowed to talk about on these forums) :mad:

I would always recommend OLCI first.
You can do this at home 24 hours before your flights scehuled take off time (Unless you have a child who is not in their own seat)

You do this on the Virgin Atlantic web site (have you done your ESTA AND API by the way??)
And then when you turn up at Gatwick you can either
a) get rid of your luggage at twilight checkin the day before between 12 noon and 9pm
or
B) Get to the airport at least 3 hours beforehand and go to the bag drop/Checkin desks and dispose of your luggage then.

I say at least 3 hours as the queues can be long for the checkin desks, then the security lines can also be long to get airside.


Damn those ''bankers'' :mad:

Ok, that makes a little more sense. It sounds as though it is easier to do the online check in. Do they put those sticky tag things on at the baggage drop off point ?

Thanks again for your help :yay:

Obi Wan Kenobi
08-31-2009, 02:17 PM
Damn those ''bankers'' :mad:

Ok, that makes a little more sense. It sounds as though it is easier to do the online check in. Do they put those sticky tag things on at the baggage drop off point ?

Thanks again for your help :yay:

Yes, all luggage going into the hold has to have a barcoded tag on it, so when you go to Twilight checkin/bag drop they will print the lables off and attach to your bags.

Have you done both ESTA and API?

Lilybee
08-31-2009, 03:11 PM
Yes, all luggage going into the hold has to have a barcoded tag on it, so when you go to Twilight checkin/bag drop they will print the lables off and attach to your bags. - So we can still go to the normal check in point to drop the bags off ?

Have you done both ESTA and API? - Oh yes. Done the API on the Virgin Site and authorized entry on the ESTA.

Howellsy
08-31-2009, 03:28 PM
I booked with Continental but am flying with Virgin, shall I check in on the Continental website or the Virgin one? I have reservation numbers for both, but my eTicket is Continental so I'm assuming them..?
Also, if I check in online going to Orlando, do I also have to check in online on the way back? I won't be able to print my boarding passes when I'm there (unless I can find internet access and a printer).

Thanks if anyone can help :)

Lilybee
08-31-2009, 06:14 PM
I booked with Continental but am flying with Virgin, shall I check in on the Continental website or the Virgin one? I have reservation numbers for both, but my eTicket is Continental so I'm assuming them..?
Also, if I check in online going to Orlando, do I also have to check in online on the way back? I won't be able to print my boarding passes when I'm there (unless I can find internet access and a printer).

Thanks if anyone can help :)


As far as I am aware. Online check in is only optional so you do not have to do it. Although, I cant help you on the other subject. Maybe, Obi can help. :confused3

Howellsy
08-31-2009, 06:37 PM
As far as I am aware. Online check in is only optional so you do not have to do it. Although, I cant help you on the other subject. Maybe, Obi can help. :confused3

Yeahh I'd prefer to do online check-in so we can get seats together, but I have no idea which airline to check in with :confused3 AT the airport, I have to go to the Virgin desk, but the eTicket I've been sent is Continental's. How confusing these codeshares are!

Andrew DEREK UK
08-31-2009, 07:56 PM
Well currently in Orlando on VS0028 Tuesday, on line check in showed as available since 17.55 but it will not allow me to complete the process saying I must go to the airport, (will go to Downtown Disney tomorrow) but its funny it allows me into my booking, not the seat map, but not on-line check in.

I am in PE, maybe its oversold???

The check in list shows my flight is available.

I did pre select seats months ago, and of course flew out a few weeks back, we shall see.

Lilybee
08-31-2009, 08:02 PM
Well currently in Orlando on VS0028 Tuesday, on line check in showed as available since 17.55 but it will not allow me to complete the process saying I must go to the airport, (will go to Downtown Disney tomorrow) but its funny it allows me into my booking, not the seat map, but not on-line check in.

I am in PE, maybe its oversold???

The check in list shows my flight is available.

I did pre select seats months ago, and of course flew out a few weeks back, we shall see.

Did you do online check in on the way out ? How did you find it ?

zippy99
09-01-2009, 03:33 AM
I went online ages ago and selected our seats as 4 together across the middle.

Are these not guarenteed then? Will I have to go online and check in to confirm them?

I must confess I booked seats at the back for the outward journey - I have since found these are not great seats so if I can change these it will be great.

Howellsy
09-01-2009, 04:09 AM
Yeahh I'd prefer to do online check-in so we can get seats together, but I have no idea which airline to check in with :confused3 At the airport, I have to go to the Virgin desk, but the eTicket I've been sent is Continental's. How confusing these codeshares are!

Just an update - I've rung both Virgin and Continental and they've told me that you check in online with the flight operator, so I'll be checking in on Virgin's website. I just thought I'd post in case anyone has a similar problem in the future :)

I'm off to the hotel in Gatwick in 2 hours!!!
And we fly in 25 hours, 6 minutes - not that I'm counting or anything :banana:

Andrew DEREK UK
09-01-2009, 05:58 AM
Did you do online check in on the way out ? How did you find it ?

I checked in on the way out without issue, I called the USA Virgin reservations line last night who also said they couldnt get in on line but the website may be busy and try later, I explained I have tried for four hours, they did confirm the seat numbers from pre allocation, trying this morning, 6am here, its still the same blocked so off to DTD.

Obi Wan Kenobi
09-01-2009, 06:27 AM
I checked in on the way out without issue, I called the USA Virgin reservations line last night who also said they couldnt get in on line but the website may be busy and try later, I explained I have tried for four hours, they did confirm the seat numbers from pre allocation, trying this morning, 6am here, its still the same blocked so off to DTD.

The flight is very full
Zero seats available in Economy, only two showing on ticket class for PE
UC has one seat spae
the seat map is showing all economy full and the same for PE
UC one seat only free 9A

Lilybee
09-01-2009, 06:27 AM
Just an update - I've rung both Virgin and Continental and they've told me that you check in online with the flight operator, so I'll be checking in on Virgin's website. I just thought I'd post in case anyone has a similar problem in the future :)

I'm off to the hotel in Gatwick in 2 hours!!!
And we fly in 25 hours, 6 minutes - not that I'm counting or anything :banana:

We are both very very jelous :guilty:

But only 6 days of work left. And now we can say we go to Mickey's house THIS MONTH :banana:

Lilybee
09-01-2009, 06:29 AM
I went online ages ago and selected our seats as 4 together across the middle.

Are these not guarenteed then? Will I have to go online and check in to confirm them?

I must confess I booked seats at the back for the outward journey - I have since found these are not great seats so if I can change these it will be great.

Looking at what I have been told on here. They are only 'guestimates' I think to make sure you have those seats then you have to book in as early as you can so the online check in helps ! :)

Enjoy !

Lilybee
09-01-2009, 06:31 AM
The flight is very full
Zero seats available in Economy, only two showing on ticket class for PE
UC has one seat spae
the seat map is showing all economy full and the same for PE
UC one seat only free 9A


Oh well Andrew Let us know when you get home. Sounds as though you may have to extend your visa ! :rotfl2:

epcot.girl
09-01-2009, 02:24 PM
I'm off to the hotel in Gatwick in 2 hours!!!
And we fly in 25 hours, 6 minutes - not that I'm counting or anything :banana:

We must be on the same flight! VS027? I'm writing this from my cabin at Yotel :thumbsup2 :rotfl:

Andrew DEREK UK
09-01-2009, 03:37 PM
The flight is very full
Zero seats available in Economy, only two showing on ticket class for PE
UC has one seat spae
the seat map is showing all economy full and the same for PE
UC one seat only free 9A

Oh well Andrew Let us know when you get home. Sounds as though you may have to extend your visa ! :rotfl2:

Thank you both cant type much on my laptop on battery at MCO, our flight is just coming up to gate 83 from London 4.35pm is said to leave at 6.40pm tonight, 45 min delay,

Checked in at DTD at 8.30am, long queues, the PE seats have been moved a bit a set of 4, one row forward so we have the exit doors in the bump.

So thats ok, no reaosn for not getting on to online check in, bar saying the site was very busy.

bod diddy
09-01-2009, 03:50 PM
I'd like to check in online, but won't have access to a printer. Do you have to print the boarding pass before you get to bag drop, or can they do it for you?

Danauk
09-01-2009, 05:42 PM
I'd like to check in online, but won't have access to a printer. Do you have to print the boarding pass before you get to bag drop, or can they do it for you?

You don't have to print your boarding pass, they can do that at bag drop. On the way back we do on line check in but have not printer and they just give you your boarding card when you drop your cases off.

bod diddy
09-01-2009, 06:46 PM
Brilliant, thanks.

pumpkin mom
09-02-2009, 11:34 AM
Hi, last year I did on line checking in with virgin very easy no problems checked my seats, ordered childs meal etc. went straight to bag drop at the airport ( printed my own boarding card) my husband was not convinced it would work and worried all the way to the airport!!! happy to say it worked a treat.

Andrew DEREK UK
09-02-2009, 12:00 PM
OK just to close this on my said, the flight left 45 mins late last night went up via New York and surfed the jet stream making it a bit bumpy but arrived 5 mins early.

We had exit row seats and the ones behind, presume they took us offline when deciding on that, PE was full on families UC said they had a seat but they wouldn't break anyone up, we had a passenger on the flight attendants seat near PE Kitchen.

Others did check in on line I saw the slips at embarkation