View Full Version : Attraction Tickets Direct - great customer service !

kevin harrison
08-27-2009, 05:54 AM
ATD has Discovery Cove on sale at 507, this was 2 ultimate swims and 1 ultimate non swim.

I found a cheaper place on the web and they price matched down to 484.

I then got a call saying that because my son is over 2, I had to purchase another non swim. They had not added this at the original purchase. I then got a call later on saying because it was there mistake they have arranged for my son to get in for free !!

I am very happy with them for this, I didn't even ask for them to do this.

08-27-2009, 06:02 AM
We have used them in the past and found them to be very good. :)

08-27-2009, 09:43 AM
I used these for my upcoming trip and think they're fantastic.

I got a refund of one of my tickets because of a mistake on their part without losing out on going, so I got a free day at Clearwater with the dolphins. :D

08-27-2009, 09:45 AM
They sound great! I've never used them but I will definitely consider them for future trips.

strawberry blonde
08-27-2009, 11:03 AM
We always use them. Last time I searched for the cheapest deal and when I phoned ATD, I told them the cheapest price I had found and on what website. They checked it whilst I was on the phone and said yes they would price match. Tickets came two days later. :goodvibes