Please report your 2 Bedroom BCV layout here!

[Terry S]

Well, I am really disappointed to hear that one of the lucky people staying at the new BCV this week reported that their 2 bedroom layout was different from what the guides told us and what we were show in the model. I would like to try and get an idea as to how many actually have the door between the 2nd bedroom and LR in the foyer like we were told.

So, could you please post if your door to the 2nd bedroom was in the front of the room by the foyer or towards the back, by the sliding glass door like BWV and VWL. Also it would be great if you could let us know if this was a dedicated room or lock-off and the room number so we don't get repeat numbers. Thanks all!

[DebbieB]

Another question - if you have a dedicated 2 bedroom is there no kitchenette in the second bedroom? Extra sink instead like OKW's dedicated 2 bedrooms? The model was a lockoff, so of course the studio portion included the kitchenette.

[stephcm]

I have a feeling the placement of the door has to do with whether the unit is a dedicated 2 bedroom or a lockoff...
What do you all think?
http://www.disgalaxy.addr.com/Characters/Mickey/animickey/mapmickey3.gif

p.s. I think I learned how to put in a picture!!! Now how do I get it to be on all of my posts???

[stephcm]

After re-reading a post on the AOL boards, I think that maybe the "dedicated" 2 bedroom is the one with the door by the slider and not the entrance.
Here is a quote from that post...

>>>>Our 2 bedroom dedicated has the
door to the second bedroom in
the living room area next to the TV.>>
What do you all think?

[jk1]

Our 2 bedroom dedicated has the
door to the second bedroom in
the living room area next to the TV.

Not all the dedicated 2 bedrooms have this configuration. In fact, those with this configuration are in the minority.

[Stinson]

DebbieB

In our dedicated 2 bedroom, there is not a kitchenette in the second bedroom.

[Dumbo]

Stinson,

In your BCV dedicated 2 bedroom what is the bedding configuration in the second bedroom. Is it two queen beds or a queen bed and a pull- out sleeper sofa?


Dumbo

[jk1]

All BCV 2 bedroom villas have a queen bed and full-size sleeper sofa in the 2nd bedroom.

[Boardwalk Tigger]

I was told that in the 2 bedroom dedicated rooms there would be two queen beds ( not a queen couch bed).

[chris1gill]

I think there is some confusion going around because the BCV's (as well as WLV's) offer 2 two bedroom configurations...

In the dedicated 2 bedroom, the second bedroom has two queen beds...

[Terry S]

I am pretty sure (based on numerous times asking my guide) that all dedicated two bedrooms have 2 queen beds in the 2nd bedroom. What I am looking for in this post is how many of the two bedrooms, dedicated or lock-off have the door to the second bedroom in the back of LR close to the sliding glass doors?

[stephcm]

Am I right in assuming that the dedicated 2 bedrooms at BCV have 2 queen beds? I was never told that, but I like it!!!
Have we come to any conclusion on which rooms have the door at the entry and which have it at the back by the slider?

[Stinson]

The second bedroom of our dedicated 2 bedroom has a queen bed and full-size sleeper sofa.

As for the entry to the second bedroom, I like the arrangement we have with the door to the second bedroom next to the balcony sliders. This allows me to keep an eye on my kids while I am in the living room. Being on the 5th floor, I like to know when they go out to the balcony from the second bedroom. Also, there is a closet in the foyer that could not be there if the entry to the second bedroom was in the foyer.

Overall, I like the floor plan to our villa.

[Dumbo]

Originally posted by Stinson
The second bedroom of our dedicated 2 bedroom has a queen bed and full-size sleeper sofa.

Stinson,

Thanks for this info. It appears then that all the 2 bedrooms at Beach Club Villas, whether a dedicated or lock-off, have a queen bed and a sleeper sofa in the second bedroom.


Dumbo

[Terry S]

Well so much for what my guide told me. I guess since he knew that I wanted the room to have 2 queen beds, he told me that as long as I requested a dedicated 2 bedroom I would get 2 queen beds. I guess its another story of a salesman telling you what you want to hear.

[stephcm]

I'm really confused,and a little agitated now. So many conflicting stories. I am calling my guide today (or Monday) to see just what the deal is here. Are there ANY units with 2 queen beds in the second bedroom? How many units DO have the door to the second bedroom in the entry? I know that this is really no "big" deal, but I hope DVC guides are not beginning to just tell us what we want to hear just to sell!!!!

[RweTHEREyet]

I myself would prefer that a dedicated 2-bedroom have 2 beds rather than having a sleeper soaf. You don't need a sofa in a bedroom when there is one in the living room. I would prefer having ther more comfortable bed.

I don't remember where I got the idea, but I, too, thought that the 2-bedroom dedicated ones were having the 2 queens in the second bedroom.

[stephcm]

with an awesome woman named Andrea who called BCV directly, and they have told her that NONE of the 2 bedrooms have 2 queen beds...
She is putting in my requests now for high floor, Epcot view, and that second bedroom door in the foyer! And get this...
when she pulled up my ressie, one of my requests was a "very quiet area", which I NEVER requested!!!!!! What's up with that?????

[dizfanz]

I just don't get it guys? What are the pros/cons of this door location into the 2nd bedroom? What do most prefer, just for future reference?

Jeff

[Terry S]

dizfans... I liked the location of the door because it seemed like it had more room that way, what I am more upset about than that is the fact that I asked my guide on numerous ocassions if there were going to be 2 queen beds in the dedicated 2 bedrooms and he told me, yes there would be. I even asked him to find out the number of dedicated vs lock-offs so I would have an idea of my chance at reserveing one, he told me 78 dedicated and 74 locks-offs so I figured there would be a good chance I would be able to request and get a room with 2 queen beds. Now I am finding out that none of the 2 bedrooms have 2 queen beds in the 2nd bedroom. I just don't understand why you would need a sofa in the second bedroom of a dedicated when there is a couch in the Living Room! I feel as if my guide told me this information just to get me to purchase!

[Terry S]

Well, I just called MS as well and to give my guide the benefit of the doubt, every piece of information she could pull up said the dedicated 2 bedrooms have 2 queen beds. So she called the Beach Club and was told the same thing, none of the 2 bedrooms have 2 queen beds in the second bedroom. She could only assume there was a plan change somewhere along the line. I am really upset by this and I am going to write to the Membership Statisfaction Committe and let them know.

[Cris]

I really wish they would have put two queen beds in the dedicated bedroom.

[chris1gill]

Geez, what were they thinking?

Providing dedicated 2 bedrooms, only to put a couch & a bed in the second bedroom? UGH...

[Terry S]

Cris and others, I spoke with a few people today and no one knows for sure why there isn't 2 queen beds, someone thought that it might be an oversight (not sure about that) but everyone I spoke with told me to write a letter, they said the more people who write letters the better possiblity that when they replace the couches, they will replace them with queen beds instead.

[chris1gill]

Please tell me you are kidding... an oversight? How does one go about making that kind of an oversight, I'd like to be a fly on the wall in that meeting!!

Well, I'm not a BCV owner, but I'd write a letter... The logic about the whole thing just escapes me!

[sloneta]

did they say to which address letters should be written? I will be more than happy to send one off as we, too, were told the dedicated two bedrooms would have two queen beds.

[Terry S]

Yes, I thought the oversight comment was kind of interesting as well! On whos part was this an oversight?

Anyway, If you are disappointed at the fact that there are not 2 queen beds in the dedicated 2 bedroom as we were told the address to write the letter is:

Disney Vacation Club
200 Celebration Place #490
Celebration, FL 34747
Attn: Member Satisfaction Committee

[Dean]

I'm a little surprised that since they put 2 Queens in the dedicated 2 BR units at WL, I suspected they would do the same at BC. As it turns out, it's much cheaper to equip and maintain a room with 2 queens with regular bedding compared to a pull out. A good pull out mechanism is very expensive. At Grande Ocean, they just wen through and changed out all the rooms that would accomodate 2 Queen beds replacing the pull outs. Saved about $250 or so per unit if I remember what I was told at the owners meeting.

Actually, the mix up doesn't sound that far fetched. If someone took the number of 2 BR units and ordered that many pull out fulls instead of just the number of the lockouts, they're stuck. There's also the possibility that they did this on purpose since BW is that way.

[Terry S]

Dean, everyone I talked with at MS as well as my guide today told me that DVC really thought that they had come up with a good comprimise at VWL so they were continueing this at BCV. As you know all of the 2nd bedrooms at OKW have 2 queen beds and all of the 2nd bedrooms at BWV have a queen and a sofa. At WLV they tried this concept of having the 2 bedroom dedicated with 2 queen beds and the 2 bedroom lock-offs with a bed and sofa and it got really positive feedback so the plan was to do this at BCV. No one I spoke with at DVC actually beleived me, they all had to call over at BC themselves. I actually think what you are saying might be possible about ordering all 152 couches so they just had to use them. Either that or that got a really good deal on the couches if they ordered the larger number.

[jmhillrph]

OK, here's my letter-- want to critique/suggest changes before I send it in:

DVC Member Satisfaction Committee,

I am glad to be a new member of the Disney Vacation Club and look forward to many years of richly enjoyable vacation experiences. I would like to commend my guide, Randy Krueger, for his helpfulness and patience in guiding me through the purchase process—he could not have been more friendly and professional.

Though I have not yet seen the Beach Club Villas in person, I have via internet postings looked at quite a few pictures—it appears to be both elegant and comfortable—I look forward to bringing my family “home” at the first available opportunity.

I have, however, learned of an issue that is both puzzling and discouraging. It is being reported that NONE of the 2 bedroom units, NEITHER lock-offs NOR dedicated units, contain two queen-size beds in the second bedroom—this despite the fact that the promotional literature upon which mine and others purchases were at least partly based represented that SOME units would contain two queen-size beds in the second bedroom. I would draw your attention to the written description provided in the document Introducing Our Newest Resort: Disney's Beach Club Villas-- “Two-bedroom vacation homes feature… either one queen-size bed and one double-size sleeper sofa, or two queen-size beds in separate bedroom.” It is my sincere hope that the facilities will be brought into line with the description upon which our purchase was based. Thank you for your attention to this matter.

Regards,

[Terry S]

Wow! That sounds much better then the letter I wrote! Wish I could go get it out of the mail now! Honestly, that sounds really good, and if they get enough feedback such as this, maybe they will do something, if not now, then at least in a couple of years when they replace the furniture! Thank you!

[Stinson]

For what it's worth, I have two kids sleeping on the BCV sofa-bed right now, as they have been for the last 5 nights, and they don't seem to mind.

[kem330]

A pull out is fine for kids, but I made my reservation for a dedicated 2BR for my adult children. Last year at BWV only one could sleep on the pull out, it simply is not comfortable for 2 adults. I would have reserved an extra studio if I'd known and now it is too late!

[mooses41]

I agree a pull out kind of stinks for adults. :( :(

[Mickey527]

I just got back today from BCV. We had a 2 bedroom dedicated. the room was #478. Don't ask for this one unless you really like walking. It was the farthest away from the lobby. But right next to the fire stairs. Lugging the groceries up 4 flights was not fun but the elevator was a long walk to it, and then a long walk to the room.
The room had one door entryway which brought you into a small foyer. On the left was the double room with a queen bed and a queen sofa pull out. where the kitchenette is in a studio was closets. Lots of closet space. This room had a medium size balcony, large TV and double sink. The bathroom had a tub and shower.
The living room kitchen was arranged nicely, but the padding on the bench seat next to the table was hard. this room had another sofa pull out, and a small balcony. they need to have some hooks or towel bars somewhere for the dish towels and pot holders. I didn't have pot holders in my room, and I called down for some but they were never delivered. And no paper towel holder. We had a roll on the counter that we brought from home.
The master bedroom is arranged just like the WL master bedroom. The shower seemed larger. I also liked the fact that the toilet had a door. It made it seem quite a lot more private.
there are no towel bars in the shower, and nothing by the sink in the master tub area. there are also no soap dishes on the sinks and the soap gets ugly sitting on it. also, they should have some kind of shelf or somewhere to put your leg when shaving. It is hard to hold your leg up in the air and shave at the same time. Not a big problem for most of you guys, I know, but it is to those uf us with nicks on the legs. No hooks on the doors for clothing or housecoat either.
Our master bedroom had a medium sized balcony also.

I met a woman who was staying in a handicapped room. It was on the 2nd floor. I don't remember the number, but their balcony was HUGE. I think next time I will ask for that one. Oh, and by the way, she was the only person who decorated her balcony for the 4th. I wish I had thought of that, it looked great. Peggie

[ncligs]

Mickey527,

Thanks for the report. Was wondering what you thought of having a pull-out sofa in the 2nd BR?. We were down there this past week(OKW) and viewed the models in rm 106 and 108 at the BCV's.

[manning]

If you are going to write a letter of complaint to the member satisfaction commitee, may I suggest the following format. This was taught to us in a specialized business letter writing coarse our company paid for. The idea is to tell them in the first paragraph what you want and in the second paragraph the reason why they should do it, and how it reflects on them. The letter should be short and pleasant. The following is only an example. Please do not use it as a form letter. It would lose its effectiveness.


Dear Sir

I believe an error has been made and should be corrected immediately. The sofa beds in the second bedroom of the dedicated two bedroom units should be replaced with a queen size bed.

When we bought at the Beach Club we where told there would be two queens in the dedicated two bedroom units. It is hard to believe that placing sofa beds in all of them was an oversight. It also does not reflect favorably on the name “Disney”. I feel that I have been misled.

Sincerely


Glad you brought this up. I don't recall this being mentioned when we bought, but we didn't think to ask.

[Mickey527]

I was not happy with the pull out in the 2nd bedroom, I also had older children with me. And two of them did sleep on the sofa. they said it was ok, but the bed was much more comfortable.
I asked for the 2 bed room also and they said all had the pull out. Not what they had advertised.
But we did enjoy the location of the resort, not the room location.
Peggie

[stephcm]

I just typed up my letter of complaint to Member Satisfaction.
I am going to mail it today. I think that if enough of us write or email to complain something may get done, at least when they go to refurbish.
I was wondering if there was someplace we could email our letters as well? I looked on the official DVC site, and couldn't find anything. Anyone know?
Okay, guys, get typing!!! The more complaints, the louder we sound!!!!
;)

[DVC1996]

I haven't gone back and reread all the posts so I apologize if I missed something. I just wanted to comment that all previous DVC owners should have known the configuration of the rooms at BCV way in advance. I recieved an announcement and sales brochure showing the configuration of the rooms last fall or early winter ( can't remember the exact date....sorry). This brochure or packet of info would have went out to all current DVC members at that time. Anyway.....the room layout pictures clearly shows that there would be a bed and a sleep sofa in studios and in the 2nd BR of the 2 bedroom units. Soooo.......I can't honestly say I was deceived since I knew this all along and I am really surprised to find out that others thought they were getting two regular beds in the 2nd BR. Where and when were buyers deceived? Did they show 2 regular beds in the model units at WDW instead of the bed and sleep sofa combination? Regardless.....it seems buyers would have received some literature which showed the room layouts. I sincerely feel bad for those of you who thought you were getting two beds and now find out that isn't the case. I'm also surprised that current members on this board didn't clarify this to potential buyers. Lightbulb..... I've got a feeling maybe the vacation guides are saying you get two queens in the 2nd BR which sorta leaves the impression there are two regular beds. Obviously, I'm confused about what is really going on.
ADDENDUM: Just got out my guidebook and the dedicated two bedrooms at VWL show two queen-sized beds. Maybe the guides are as confused as I am with the various layouts at the different resorts. Just food for thought.

[Terry S]

Harriet.... I have copied this from a post previously by jmhillrph where it states there was a written document that stated this :

I would draw your attention to the written description provided in the document Introducing Our Newest Resort: Disney's Beach Club Villas-- “Two-bedroom vacation homes feature… either one queen-size bed and one double-size sleeper sofa, or two queen-size beds in separate bedroom.”

Also, there was no mistake by the Guides or MS, my guide clearly knew what I was asking when I asked if there would be 2 queen beds instead of a one queen bed and a sleeper sofa at BCV? There could be no miscommunication there. When I spoke with MS last week the women I spoke with told me that it said right in the screen in front of her that 2 bedroom lock-offs would have a qeen bed and sleeper/sofa and that the 2 bedroom dedicated would have 2 qeen beds in the 2nd bedroom at BCV. No miscommunication there either.

The VWL have 2 qeen beds in the 2nd bedroom on the dedicated units and this seemed to go over very favorable with the membership. This is why they decided to go with this same type of configuration at BCV.

[DVC1996]

Terry,

I hope you got my e-mail. It seems there appears to be conflicting advertising information being circulated.

Here's a recap of my e-mails:
I got out my vacation guide and the lay-outs at VWL do show 2 queen beds in the dedicated two BR. I posted this info on the AOL DVC board for Stephanie when I found it since it surprised me. Do you have the brochure ( folder type) that I received? BTW....I have two of these since I picked up another one on the April DVC 10th Anniversary Cruise. On the front it says "We're pleased to welcome Disney's Beach Club Villas to the neighborhood. Opening Summer 2002. On the next part page is has the 2002 Vacation Points and at the bottom it says you can book your reservations beginning March 6, 2002.
The next page shows the lay-outs for a studio, one-bedroom , and two-bedroom vacation home It also has a photo of the living room of a one BR and two BR and the master suite too. If you look at the lay-out you can see that there is a queen bed and queen sofa bed in the 2 BR. The next page ( again this is a folder type thing)
says Come Home to the Magic of a Simpler Time and shows a nightime picture of Stormalong Bay and a WDW map showing the location of the new resort at the bottom. The back page has a listing of services, dining, shopping, and recreation.
The brochure indicates this is advertising material. BTW....there is no written description of the bedroom layout. Under 2BR it justs says:
DVD player, linens, towels, washer and dryer, master suite with a whirlpool, a complete kitchen with major appliances, dishware, dishwashing supplies and a start-up supply of bath soap, shampoo, laundry detergent, and coffee. My point is this.....did they send out different advertising material to different folks?

[chris1gill]

Harriett,

I just wanted to say we are also long time DVC'ers. I know that there are two queen beds in all the studios & dedicated second bedrooms. BWV's are different of course, there are NO dedicated second bedrooms, so, of course all second bedrooms are the studio units which all have 1 bed & 1 couch.

Now, when WLV's were built, they were a combination of the two, some dedicated two bedrooms & some lock-offs. All of the second bedrooms come with two queen beds. Nowhere in any literature on WLV's was this configuration shown or mentioned, but the fact remains, the dedicated second bedrooms have two queen beds.

It makes complete sense to expect when the next DVC resort came online with dedicated two bedrooms, that the second bedroom would also have two queen beds. What sense would it make to have a dedicated second bedroom with a bed and a couch? As I said, BWV's were designed to offer all lockoffs for two bedroom units.

The guides were reporting long ago (Fall timeframe) that BCV's would have the same second bedroom configuration for the dedicated's as WLV...

Just wanted to recap what each resort offered...

[wdwsos]

Originally posted by DVC1996
The brochure indicates this is advertising material. BTW....there is no written description of the bedroom layout. Under 2BR it justs says:
DVD player, linens, towels, washer and dryer, master suite with a whirlpool, a complete kitchen with major appliances, dishware, dishwashing supplies and a start-up supply of bath soap, shampoo, laundry detergent, and coffee. My point is this.....did they send out different advertising material to different folks?

Harriet,

I have both the brochure that you mentioned (thick folder type paper) and the one quoted above in jmhillrph's email (regular glossy paper). The one which has the description of the 2-br units as having the possibility of two queen size beds was sent earlier. If I remember correctly, it went out with material for prospective new buyers. (I occasionally request a copy for friends who are timid about contacting a guide.) Both brochures have the artist's rendering of The Breezeway and have it titled as The Drawing Room, so they must have been printed in the early stages.

The room layouts on both show the sofa bed in the second bedroom. The wording really does have them covered - just by saying that the second bedroom will have *either* one queen-sice bed and one double-size sleeper sofa, *or* two queen-size beds, could really mean that they hadn't made up their minds yet at the time of the printing. Same with not knowing what to call the Breezeway/Drawing Room. ;)

I don't mean to make light of this - I know it's a big issue with some of you (especially the fact that it's a double bed rather than a queen), and writing the letter will at least let DVC see this. I'm just not expecting anything to happen too soon.

Dotti

[Terry S]

Harriet... Dotti answered your question, the brochure was a glossy brochure, I think it was sent out to give to other prospective buyers for referral purposes.

Dotti... I understand what you are saying, but I took the statement in the brochure to mean that both configurations would be available and that you would get either one of the 2 configurations based on availability at the time of the reservation. I don't beleive that when DVC created this brochure they weren't sure what they were going to do at the time, especially since everyone I talked with told me that the dedicated 2 bedrooms would have 2 queen beds.

chrisgill1... thanks for the clarification. I agree, it just doesn't make sense, why have the dedicated units if you don't have the queen beds? To save on the cost of a microwave and a fridge? To save on the cost of an extra door? and if they are trying to save on cost, the beds are cheaper then the sleeper/sofas, so I just don't get it?

Obviously there was a change from the original plan, not sure if someone accidentally ordered 150 couches for all the 2 bedrooms or they just got a real good deal on the couches if they ordered a large number or what, but it was definatly different than the original plan, that I can gaurantee.

[DVC1996]

Hi Dottie! I was just wondering if the glossy flyer you mentioned had the wording in bold letters THIS ADVERTSING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING SALES OF TIME-SHARE PERIODS printed on it? If it does....then could this help legalize the argument that some customers were misled? BTW....the two bedroom dedicated at Vero has the queen bed and sofa combination too but HH has two queen-sized beds. I was thinking that maybe the vacation guides are having a hard time keeping all this straight. I know I am <g>

[wdwsos]

Originally posted by DVC1996
Hi Dottie! I was just wondering if the glossy flyer you mentioned had the wording in bold letters THIS ADVERTSING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING SALES OF TIME-SHARE PERIODS printed on it? If it does....then could this help legalize the argument that some customers were misled

It does, Harriet.

And Terry, I agree with you 100% that they originally planned on having the two queens in the dedicated two-bedrooms. I was only saying that they have many ways out if they want to CT(their)A, even those that are the most absurd. ;)

Dotti

[Terry S]

Harriet.... When I spoke with my guide yesterday, he was quite upset. His words were "I pride myself on giving correct and honest information, and I know what we were all told is that the 2 bedroom dedicated units at Beach Club Villas would have 2 queen beds, I have told this to many people and it really upsets me that I have now given them wrong information. I am going to speak with our manager and let him know this!" He was not confused one bit as to which resort he was referring to, he was giving me the information he and all the other guides were told.

When I spoke with the MS rep yesterday I asked if the dedicated 2 bedrooms at Beach Club Villas had 2 queen beds or not she asked me to hold on while she pulled it up on her screen, she then said "Yes, it says right here on my screen that the dedicated two bedrooms at Beach Club Villas have 2 queen sized beds". There was no confusion. Just a change from the original plan.

Dotti.... Got ya now! Sorry about that!

[DVC1996]

Terry.....I really don't know how DVC management determines these things. BTW....Vero, my home resort, has the queen bed and sofa combo in the dedicated 2 BR units. So, if I am correct, BWV, Vero, and BCV have the queen bed/sleeper sofa in all the 2 BR units. OKW, VWL, and HH have two queen sized beds in the dedicated 2 BR units. Of course.....OKW has queen sized beds in the studios too as well as the inn rooms at Vero which is why I prefer these accomodations. I like the extra bed in the studio too :D Maybe we should write DVC now insisting on two beds in the 2nd bedroom ( and maybe the studios.....I like:p ) at the new DVC resort planned for Downtown Disney:)

[chris1gill]

I think it is safe to assume the new Downtown Disney resort will have two queen beds in the dedicated second bedroom.

I just wanted to say again, that you cannot say that the BWV's have a couch & queen in their second bedroom WITHOUT further saying that there are NO dedicated two bedroom units at BWV's... that's a very important distinction to make. That is the point of this thread, providing dedicated 2 bedroom units without providing 2 queen beds in that second bedroom. HH definitely has the dedicated second bedroom & as stated, it has two queen beds... Unfortunately, I don't know if Vero has dedicated two bedroom units or if they just provide the 2 bedroom lockoff like at BWV's.

Suffice it to say, that DVC learned after previous years experiences that they should offer dedicated two bedrooms. The change was made with VWL because of members wishes... It is absurd to think they changed their minds once in the final stretch of building BCV's....

[chicago641]

Hey everyone get writing,there is power in numbers!:mad:

[DVC1996]

Originally posted by chris1gill
I just wanted to say again, that you cannot say that the BWV's have a couch & queen in their second bedroom WITHOUT further saying that there are NO dedicated two bedroom units at BWV's... that's a very important distinction to make. That is the point of this thread, providing dedicated 2 bedroom units without providing 2 queen beds in that second bedroom. HH definitely has the dedicated second bedroom & as stated, it has two queen beds... Unfortunately, I don't know if Vero has dedicated two bedroom units or if they just provide the 2 bedroom lockoff like at BWV's.

DVC's definition of a "dedicated unit" appears to mean that it cannot be converted into a one-bedroom unit and a studio which is locked-off. Vero is my Home Resort and my Component Site Offering Statement from 1996 on pages 4 &5 describes a two bedroom vacation home as 2 bedrooms and 2 baths; a two-bedroom vacation home-locked off as one bedroom and studio vacation home possible but not dedicated ( 2 BR/2Bath) and a suite vacation home as one bedroom/1 bath. AT THAT POINT IN TIME ( 1996), they had declared 8 dedicated two-bedroom units into ownership and 16 of the two-bedroom -locked off.

[chris1gill]

Harriett,

Thanks for that info. So, in your experience at Vero, have you seen or stayed in the Vero dedicated 2 bedroom units? If so, did they have 2 queens or 1 queen and 1 sofa? I'm sure the lock off units have the later... but what do the dedicateds have? I'm glad to see Vero does indeed have the dedicated units, we had one in HH, it was very nice to have the two beds!

[DVC1996]

Originally posted by chris1gill
Harriett,

Thanks for that info. So, in your experience at Vero, have you seen or stayed in the Vero dedicated 2 bedroom units? If so, did they have 2 queens or 1 queen and 1 sofa? I'm sure the lock off units have the later... but what do the dedicateds have? I'm glad to see Vero does indeed have the dedicated units, we had one in HH, it was very nice to have the two beds!

Chris.....we always either get a Beach Cottage or stay in the inn rooms. We like the inn rooms better because you get the two queen-sized beds plus an ocean-view. You also get the mini-frig and microwave like a studio The reason I haven't stayed in the 2 BR is because there are not two beds in the 2BR units according to the info and lay-outs I have gotten. I haven't actually gone and checked this out for myself because I felt my info was reliable. However, if someone else has actually stayed in a 2BR at Vero with two queen beds in the 2nd BR then please let me know. This is why I think DVC's definition of "dedicated unit" does not necessarily mean there will be two beds in the 2 BR. It just means it isn't a lock-off.

[chris1gill]

Hi Harriett,

Well, I think this would be an important answer to have... It appears that BCV *Might* be the only resort that has 2 bedroom dedicated units that have a queen & a sofa...

So far

BWV's No dedicated 2 bedroom units
OKW - 2 queen beds (all studio's & dedicated units)
WLV - 2 queen beds in dedicated & 1 queen, sofa in lock off's
HH - 2 queen beds in dedicated & 1 queen, sofa in lock off's
BCV's - well we all know...
Vero - 1 queen bed & 1 Sofa (just like BCV's...)

Now, this leads me to my next question, I'd be curious to know which opened first? HHI or Vero? If Vero opened first, then HHI, that would just mean that all units built after Vero had the dedicated 2 bedroom units with 2 queen beds... it would be an oddity that DVC would revert back to using the Queen bed/Sofa combination, if the previous 2 (HH & WL) had 2 queens...

I find the whole topic pretty interesting... Other than to say I like having the 2 queens...

(Almost forgot to mention, Thanks to Harriett for checking, I modified the list to represent the Vero configuration)

[DVC1996]

Originally posted by chris1gill
Hi Harriett,

Well, I think this would be an important answer to have...

Chris......just also wanted to post here that I called the front desk at Vero and they stated that the 2 BR had the bed and sofa combination.

[PamOKW]

October 1995 -- Vero opens
March 1996 -- HHI opens

[DVC1996]

Originally posted by PamOKW
October 1995 -- Vero opens
March 1996 -- HHI opens

:D OKW - 2 beds
Vero - Bed/sofa
HH - 2 beds
BW- Bed/sofa
VWL- 2 beds
BCV- Bed/sofa

Hmmmm.....if the pattern continues then the villas at Downtown Disney should have two beds:D

[chris1gill]

Harriett,

I think you have to take BWV's off your list, either that or indicate that it doesn't have dedicated units... so that would leave you with the following...

All of the DVC resorts WITH dedicated 2 bedrooms.... In order of construction...

OKW - 2 beds (built 1991)
Vero - Bed/sofa (built 1995)
HH - 2 beds (built 1996)
VWL- 2 beds (built 2000)
BCV- Bed/sofa (built 2002)

It is indeed an oddity isn't it :rolleyes:

[Terry S]

Has anyone talked to anyone and gotten a real explanation as to why there is not 2 queen beds in the 2nd bedroom of a dedicated at BCV?

[chicago641]

I e-mailed 2 days ago to dvc members site and was promised a reply within 3 days.Iam still waiting.

[stephcm]

HI Everyone,
I just wanted you to know that I just hung up from Jackie at DVC.
She wanted me to know that it was "their intent" to have 2 queens in the dedicated 2 bedroom units at BCV, and that it was as much of a surprise to them as it was to us when it didn't happen. She said there was a miscommunication somewhere along the lines, not sure where, and they are taking steps to rectify the situation. She should it will be a few months! Isn't that great????
I am really impressed that she got back to me so quickly. I just mailed my letter on Monday!
So it did pay to voice our concerns, IMHO. Who knows? If no one had complained, perhaps they would have just let it go!!!
Jackie also said she is sending me an email that I can forward to all of you - oh wait! It's here already!!
Here it is:

<font color=red>July 11, 2002

Dear Stephanie,

It was great speaking with you.

It was our intention that the second bedroom of the 78 dedicated 2-bedroom
Vacation Homes at DISNEY'S BEACH CLUB VILLAS would have two queen-size beds.
When the furniture was placed in the rooms, it became apparent that this was not
the case, so we undertook steps to rectify the situation. Additional queen-size
beds and bedding are being ordered for the second bedroom of the dedicated
2-bedroom Vacation Homes and we plan to change out the rooms as soon as the
custom-made furniture and bedspreads, wall sconces, etc. have been received. We
apologize that this situation occurred, and are working to provide the bedding
that we had originally intended for these rooms. We will provide updates as to
the furniture replacement schedule on the member web site (dvcmember.com)

Sincerely,
Jackie Lueders
Member Satisfaction Manager</font>


GOTTA LOVE THAT DVC!!!!!

[stephcm]

about the placement of the door to that 2nd bedroom, to see why some are in the front and some by the sliders. If anyone else gets a phone call, could you ask, just for curiosity's sake?
Thanks!

[Terry S]

Woo Hoo! Thanks for posting Steph! This is such good news. I do wonder if no one would have said anything, if it would have been done!

[RweTHEREyet]

Wow, this is great news. While being so very excited about my add-on, I was getting very disappointed about the 2-bedroom thing. I wonder just how long it will take them to receive everything and actually make a change. That might make a difference in where some folks book their vacations.

[DVC1996]

Stephanie,

This is great news and thanks for posting:p I sure hope they have the new furniture by next spring.

[Lesley]

I wonder what they'll be doing with all those sofabeds? Putting them in storage? I guess they will need them eventually!

We just returned from WDW on Tuesday and didn't get a chance to view the models at the BCV...though we were at the BC several times, it was always after 5! From the outside they look nice, though I'm not a huge fan of the turquoise color they used....a peach or pink color would have looked better next to the blue of the main hotel. Can't wait to get a look at the inside of one on our next trip!

[chris1gill]

YES!!! That is awesome!!!

[chicago641]

I recieved a e-mail and phone call too from dvc member services.The news was basically that which is posted abouve,that a mistake was made and they plan to switch back to 2 queen sized beds.I really like their honesty...to bad other companies are not as forth right with their investers! Oh I asked when change will be made and will post response when recieved.

[Terry S]

I received a call also, I was told that it will take a couple of months since the bedspreads are custom made.

[Boardwalk Tigger]

I was told that the slider doors that people are talking about at the BCV are only in ten units and that they had to do so because of the physical location of those particular units. :bounce: :bounce: :bounce:

[BCV23]

Great news for our family of 5! Also good to know that only 10 units have the second door by the sliding glass door. Thanks!:Pinkbounc :bounce: :Pinkbounc

[lawgs]

glad to hear you got response....

sent a certified letter to rilous carter about the "vwl handicap" issue on june 28 by certified mail
and it still has not been delivered ...since they need a signature on certified and no one seems to be signing for mail at disney ( or so it seems )

they have record of it being mailed in buffalo.....but nothing since

by sending it certified , thought it would make it easier to track and make sure they got it...as of today at noon ......all it says on the tracking screen is that it was accepted in buffalo june 28, 2002 at 8:50 am and is not dlivered yet since no one has signe off for it

[Terry S]

I was told by Jackie that there are 15 of the rooms with the 2nd bedroom door next to the slider. 5 Lock-off 2 bedrooms and 10 Dedicated 2 bedrooms. She did mention that it is because of the physical location of the bedroom as well, possibly a store room located next to it or a corner location.

This wasn't as big of a concern for me, the bigger concern was the queen beds and that is being rectified. I am so excited.

[HookdonWDW]

I posted this on another board, and wanted to get feedback here too:

Okay, maybe I just have a suspicious mind, but let me share my thoughts with you... I'm glad that they are rectifying the situation, BUT, who is paying for this fix? How many of you think our dues will be increased to offset the costs of this "mistake" ? After all, someone has to pay for all the new items and the retro-fitting of the rooms...

[mooses41]

This is great news
:D

[Lesley]

Those costs should be paid by the developer.... though someone may want to clarify this with someone at DVC to be sure members aren't footing the bill.

[Maistre Gracey]

First of all, I am very happy for all the BCV owners that this worked out well.

As another poster mentioned, they will need the sofa beds at some later replacement date, so storage seems like a good idea. This would also solve the problem of how to pay for the queen beds. :cool:

[DVC1996]

Hopefully, DVD will absorb the cost since it was their mistake. Otherwise, members should only be held responsible for refurnishing of units that are declared memory inventory. Does anyone know the number of dedicated two-bedroom units and how many are member inventory at this point in time?

[Terry S]

There are 78 dedicated 2 bedroom units. I don't know how many are declared.

[PamOKW]

I don't think the costs will be passed to the members. I'm sure they'll work something out since the furnishings will eventually be used. Maybe they could even be recovered for use at BWV or VWL.

I'm glad they are rectifiying this but doesn't it seem like a very odd mistake? I don't understand how no one noticed that the furnishings were being ordered wrong and they didn't notice anything on inspection. Maybe they did make an error and wanted to see how it went over before they decided whether or not they could let it stay.

I guess DVC knows the members are always watching and making sure things are as promised. :) Glad to hear it's working out.

[Johnnie Fedora]

Sorry to be repetative, but I glazed over a little while scanning this thread. It will be only the dedicated two BRs that will be "corrected" to have 2 queens.......right? So it will be just like VWL.

[Terry S]

Yes, Johnnie you are correct.

[stephcm]

This must mean our dues won't go up, don't you think?

<font color=red>Stephanie,

I'm glad to hear that everyone is enjoying the great news. It was always our
intent to have two queen size beds in the dedicated two bedrooms at DISNEY'S
BEACH CLUB VILLAS. You can be assured there is no additional cost to our
Members.
</font>

[Terry S]

Steph, I assumed that would be the case, but its good to hear it from DVC. Thanks!

[RweTHEREyet]

More good news. thanks for the update.

[TeresaNJ]

I just returned tonight from the BCV. Sorry if I'm repeating info, as I didn't read through all the posts, but we had a dedicated two bedroom, and it was located to the right of the foyer. Also, it did not have a kitchenette in that bedroom, and it did have one queen bed and a sleeper sofa.

[Laurabearz]

I am soo tickled about this.... Wooo Hoooo! First and foremost I am happy for Terry.... I know this was a major bummer for you esp since your so heavily invested in BCV. We just have a measely 170 pts there, but we were also bummed.... :rolleyes:

[Laurabearz]

Originally posted by stephcm

<font color=red>July 11, 2002

Dear Stephanie,

It was great speaking with you.

It was our intention that the second bedroom of the 78 dedicated 2-bedroom
Vacation Homes at DISNEY'S BEACH CLUB VILLAS would have two queen-size beds.
When the furniture was placed in the rooms, it became apparent that this was not
the case, so we undertook steps to rectify the situation. Additional queen-size
beds and bedding are being ordered for the second bedroom of the dedicated
2-bedroom Vacation Homes and we plan to change out the rooms as soon as the
custom-made furniture and bedspreads, wall sconces, etc. have been received. </font>


One thing that bothers me about this statement... If they need to redo the wall sconces then this is more than a mistake of ordering too many couches... the whole interior of each dedcated was done wrong... meaning the interor decorators didnt take into consideration the two queens in the dedacated villas and set up the exsisting decor (sconces) to fit the one queen and the sofa bed.

DOes that make sense?

Still I am thrilled to see them put the two queens 'back'

[sgtpet]

This is great news. It shows that fighting back works. Congrats to everybody who called. I am curious how such an error occured. Maybe due to the fact the BCV opening date was pushed up several months so they rushed and didn't pay attention to the original plans.

I think DVD should eat the cost.

[DVC1996]

Originally posted by sgtpet
This is great news. It shows that fighting back works. Congrats to everybody who called. I am curious how such an error occured. Maybe due to the fact the BCV opening date was pushed up several months so they rushed and didn't pay attention to the original plans.

I think DVD should eat the cost.


As to when they knew......they must have known at the latest early spring. I went on the DVC 10th Anniversary Cruise in early April and the advertising literature at that time showed the layout in the 2nd BR as the bed/sofa combo. I honestly think they would not have changed it if not for all the complaints from both buyers and the CMs.

[Terry S]

Thank you Laura! and thank you everyone! Yes, this was a major bummer for us, we purchased with the knowledge that our son and daughter would both have a bed of their own to sleep in. So I am very happy about this change and appreciate everyones support very much! Hopefully I will acutally be able to get a dedicated 2 bedroom each time???? I always make our reservations at the the 11 month window so I am pretty sure I will be able to get the dedicated 2 bedroom each time (I will keep my fingers crossed). Thanks again everyone!

[SamanthaL]

Maybe they will be all set for November?:rolleyes: .