An FYI

[dogodisney]

Just wanted to let anyone who might be interested that reservation made over the phone can now be checked online.
I was just able to pull mine up. After they made the changes to the website I kept trying and getting a message that the booking engine was down. So I kept on checking and lo and behold I was able to retrieve my ressie. :banana:

Okay so it may not be a big deal to some but me and my anal ways like to be able to check on these type of things. :p

[AllieKat]

This is awesome news! Thanks so much for sharing! It drives me crazy to not be able to check my reservation online.

[damo]

You can just go into your YouFirst profile and your reservations will come up too.

[RACEFAN9]

I just went and looked my reservation for Oct. up and there it was.It sounds funny but to just see your name with a room held makes it seem real.:cool1:

[traceycooper]

anyone got a link to where you can do this - thanks :)

[damo]

anyone got a link to where you can do this - thanks :)

https://www.loewshotels.com/en/Profile/ReservationsLogin.aspx?returnUrl=https%3a%2f%2fwww .loewshotels.com%2fen%2fBooking%2fMyReservation.as px

[dogodisney]

I went through the Universal Orlando site.

[Bren's Mom]

Thanks for this info...and good thing I checked!

When I called them to make a rate change they said my initial deposit would be credited and the new (lower) deposit amount would be charged. Looking at my account I realized that I should check my credit card records. I was never credited the higher amount, nor charged the lower amount. All that would be fine if my account reflected the higher deposit amount, i.e. showed a lower balance due. But it did not, it showed I paid the lower deposit amount...making me owe more than I really do at this point given the status of the credit card.

Soooo...a couple of e-mails back and forth to customer service later and it's all straightened out.

[maggieb9975]

:sad2:mine isn't there. When I go to Loews site it says I don't have a ressie...maybe because it is too far away Oc 2010?

[dogodisney]

When did you book it?

[maggieb9975]

When did you book it?

July 31

[maggieb9975]

I e-mailed them and asked if there was a problem....Thanks

[TraceyL]

Thanks for this - we booked a Military rate over the phone & haven;t been able to check my ressie online. Have just been online to check and discovered we;ve been upgraded :cool1:

Mummy dust rules !!:woohoo:

[dogodisney]

July 31

I e-mailed them and asked if there was a problem....Thanks

Hmmm.... I thought that maybe you had just booked it.
Have you heard back yet?

[dogodisney]

Thanks for this - we booked a Military rate over the phone & haven;t been able to check my ressie online. Have just been online to check and discovered we;ve been upgraded :cool1:

Mummy dust rules !!:woohoo:

Lucky you! :goodvibes

[maggieb9975]

Hmmm.... I thought that maybe you had just booked it.
Have you heard back yet?

Yep, Talked to reservations and they told me I could not access my ressie because I booked by phone but everything is fine...very annoying now that others can do it...oh well, at least I know my ressie is OK:)

[dogodisney]

Well that's odd because I booked by phone too. :confused3 I even booked through Universal and not Lowe's.
Are you a Lowe's First member? I am but I didn't give my membership # when I booked. Maybe being a member has something to do with it. :confused3

[maggieb9975]

Yes I am a Loews member and when I go to the Loews site either choice..sign in as Loews member or look by reservation number brings up the notice that I DON'T have a ressie...grrr...

If I go to Universal site same info...no ressie!

[damo]

I had booked by phone as well and could view my reservation online.

[macraven]

i can't view mine on line either.

i booked by phone so i could use the platinum upgrade for a suite.

the reservationist at loews told me my ressie could not be checked on line due to the upgrade.
:confused3

i have checked occasionally online and still can't bring it up.

[SIZE="1"]i called them so many times that they sent me another email to confirm my reservation.....[/SIZE :laughing:

[damo]

Maybe it is only for a certain length of time out? 3 months or something?

I booked a standard garden view but was upgraded to a deluxe pool view. What showed on my online reservation was the garden view. I did book by phone. The day of my reservation, however, I received an email with my reservation showing a deluxe pool view. There were no suites available for my platinum upgrade but I was thrilled to get the deluxe pool view.

[traceycooper]

i booked by phone a couple of weeks ago for Aug next year & using the link on here i found the booking :)

[damo]

i booked by phone a couple of weeks ago for Aug next year & using the link on here i found the booking :)

lol. So there really is no rhyme or reason for the ressies not being online.

[dogodisney]

lol. So there really is no rhyme or reason for the ressies not being online.

Hmmmm..... Is Disney in charge of it? :lmao:

[macraven]

Hmmmm..... Is Disney in charge of it? :lmao:

:laughing: