Suite Upgrade $35

[RLMS56]

Has anyone actually gotten this? We leave tomorrow and will be spending the last 3 days of our 10 day trip at HRH. I am booked w/the Entertainment rate.

[joannab]

Hi! We just returned from a great vacation at HRH. Had a poolview standard room booked at entertainment rate of $140. We checked in Sunday evening and was told that $35 upgrade was available on club level. But when we saw the room, the kids were disappointed because it was obviously just a standard room with a parking lot view. They really wanted the larger room and didn't appreciate the club level ammenities. So I called the desk and was told that all regular suites were sold out but they did have a kids suite on the 5th floor which we gladly changed to. It was HUGE compared to the standard room we just changed from and at only $175 per night, it was a steal. I hope you get as lucky!

[RLMS56]

Thanks for the reply. We have a deluxe room booked. Having 2 teenagers we need the extra room and they wouldn't appreciate the kids suite! I was told that all club level only has standard rooms. Does anyone know if that is true?