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View Full Version : Coral Reef needs a VEIWING window


SnowandMittens
06-14-2009, 09:46 AM
I don't know about you guys, but the last time that my Dbf and I ate at Coral Reef, we were given one of the AWESOME tables, up next to the tank.

I know that they do try to honor seating requests, but the family that sat in the booth across the aisle from us was INSANE!

I understand little kids, about 5 years old or so, will sometimes be a handful and run around and be loud, and we were fine with that. It was only when she pushed BEHIND my chair and climbed up to see the fish, standing ON our table, did we start to have a problem. We very kindly spoke up to the parents to let them know that we had an additional guest, whose shoes were on the same table as our wine and food, and they brushed it off, saying a kid should be able to see the fish.

"Not on our table..." I said, and they finally came a got her. Throughout the rest of the meal, kids would come, without asking, and push my chair in to get between the two tables so they could see the fish. To people who haven't eaten here, there is HARDLY any room between the tables in front of the window. They were physically pushing me into my food.

There were a few families that very nicely asked if we wouldn't mind if their kids could get a closer look, and we obliged them with no problem... they asked.

The kicker is when I left to use the bathroom, the DAD of the first little girl of the post was standing where my chair was supposed to be. He had moved my chair so he could take pictures of the sea turtle that decided to lay in front of the table. My bf looked mad, but I had enough by this point. I asked him to move so I could continue eating my dinner, and when he ignored me, I told him that I really didn't want to cause a scene, but I was paying just as much for food as he was, and he was in my space. I ended up getting a manager and Disney security had to escort them out of there.

It was a nightmare, and when we were reliving it on the plane ride home, something novel hit me....

Why, oh why, don't they just take away two tables from one of the windows so that the kids can get an up-close look at the fish.

I'm aware that they can go into the seas to do this, but it would have probably saved our entire meal.

Anyone else think this is a good idea? Especially ones that were harassed just because of their table placement?:confused3

donald&daisy
06-14-2009, 10:02 AM
Wow. That is beyond rude. I wouldn't have dealt with it at all after the feet on my table. My Dbf and I have had a table right next to the tank as well and I know what you mean about it being close quarters. Really, I think it is easier to see sitting a bit further back. And there is a viewing window...its called the Living Seas and its right next door, lol. I would have had to ask the staff to step in if my warnings weren't heeded. There is no reason to act like that. I expect a certain amount of craziness, espcially at places like Ohana or Crystal Palace, but the Living Seas I expect to be a bit more sedate. Sorry for your experience.

Telcogirl
06-14-2009, 10:02 AM
WOW! The audacity of some people never ceases to shock me. I am sorry you had such an eventful dinner.

The Coral Reef is one of of our favorites. We have never sat at the tables close to the glass like you did.

You have a great idea about a viewing area. You should send it in!

SnowandMittens
06-14-2009, 10:05 AM
In hindsight, I probally would have been more agressive about the kids coming up. I probally would have stopped them and said something to the parents the first time.

The food was great, and after they left, we didn't have any problems with the kids. We have an ADR for September and I'm hoping nothing like that happens again, because I'm going to be assertive about it!

Thanks for understanding... some people just don't get that being selfish and inconsiderate can ruin a night.

inkedupmomma
06-14-2009, 10:07 AM
My son is one of those out of control kids, and I can tell you with certainty, that I would NEVER let my son do that! That is called bad parenting! I am not one to judge another parent, but good grief, this kid was on y our table.. I wouldn't let my child on our own table, let alone on somebody elses:scared1: I am so sorry for you to have gone through that! I woulda poked the dad with my fork or something:lmao:

Anywho, I agree, they should have a viewing spot for the children! I know you can see it in the other area, but it is part of the fun of eating there.

I hope the food was good at least..so many people have bad food experiences there, and we love it!

disneykc9691
06-14-2009, 10:13 AM
I have eaten here a few times in the past. last year my family was given a tank side table and yes people do come up to take pictures which is very rude. i had the seat right next to the tank and the sea turtle was sitting next to me and everyone thought it was the coolest thing and wanted a picture but we never encountered rudeness of that level. I hate when parents don't watch their children in public places like that.

PalmettoPrincess
06-14-2009, 10:21 AM
WOW!!!! That is crazy! I'm sorry you had a bad experience as well, but I'm glad that you're still going back! [I love the Coral Reef too!] I've had a table right near the tank before and never had a problem, of course I don't think there were many kids in there at the time. Still, we have another reservation for Aug to eat there, and I will definitely keep this in the back of my mind! It amazes me how rude some people can be, but especially at WDW!!!! People with children are not the only ones that wish to have a nice time!

SnowandMittens
06-14-2009, 10:59 AM
I loved Coral Reef's steak and the food was pretty amazing. Our server, bless his heart, just looked mortified the entire time.

I'm kicking myself for not saying something sooner, but we knew it wasn't our servers fault that people can't behave.


It's reminding me of that picture of the family with their feet in Cinderella's fountain.

TDC Nala
06-14-2009, 11:04 AM
This is the reason that if I ever eat there, I will request a table away from the aquarium.

am also pleasantly surprised to see that Disney security actually asked that family to leave the restaurant.

3girls4me05
06-14-2009, 11:11 AM
I am in shock! I ate there with my family and we were on the tier up from the tank level. We could see just lovely from our seats and my children were not allowed to get up at all (well except when one had to go potty). Seriously, people are ridiculous! I would have also been more aggressive and when that child went to climb on my table I would have stopped him and lifted him right down. Yes, I know that is putting my hands on someone else's child but I would have turned to the parents with a sicky sweet smile on my face and said "Sorry, I was afraid he was going to fall and get hurt".
I don't think Coral Reef has to add a viewing window..people need to have their children under control.

bubblycoconut
06-14-2009, 11:36 AM
I'm sorry to hear that. I can't believe that someone let there kid climb up on your table. That's awful. :sad2: Some people are just really rude and inconsiderate. I'm glad they were finally escorted out of the restuarant.

We ate there in 2007 and had a booth away from the tank and had no problem seeing. It didn't even cross my mind to take our son up to the front for a picture. He was able to see the tank from inside the living seas before we had dinner so he was all set. Luckily he was happy viewing the tank from our table once we got to the restuarant. :goodvibes

Lilo'sMommy
06-14-2009, 11:51 AM
I'm so sorry that happened to you! As a mother of 2 boys that are often out of control (hopefully only in the privacy of our home), I was so embarrassed for those parents!:headache: Personally I would have left the restaurant before I let my kids act like that. :confused3 I'm glad that you stood up for yourself and that management and security backed you up. Hopefully the family learned their lesson and it won't happen to anyone else!

oybolshoi
06-14-2009, 12:03 PM
So sorry to hear about your experience at Coral Reef. Unfortunately there are a lot of inconsiderate people in the world, both with children and without them, and it's a real shame that another family seemed to think their wants were somehow more important than your dinner.

I was pleasantly surprised to read that the restaurant asked them to leave - that's something Disney needs to do more often with unruly guests of all ages.

You have a great attitude about the whole thing, so good for you! :hug:

princessjane
06-14-2009, 12:15 PM
that's got to be one of the rudest dining incidents I've heard about. I would have been totally furious and the inner Redhead in me would have totally lost it. You did the right thing by calling a manager. I agree, they do need a viewing area.

jennipooh
06-14-2009, 12:31 PM
WOW...that's crazy.

Maybe the other family was one of those that "paid a lot for their vacation" and thought that gave them the run of the place. As opposed to you two who weren't even entitled to your own table! Thankfully, we mostly just hear about these people on the DIS. So sorry you had such an uncomfortable experience.

We loved Coral Reef and both tables we had there were the front row of the next tier up from the tank and I felt that we had a wonderful view. I remember thinking that there couldn't have been a bad view in the place.

My son is 10 now and has always been "all boy", active, friendly... but still I would never allow him up from his seat at home or at a restaurant. Not at any age. Of course, I think my son is the cutest, funniest, most interesting kid in the universe... but that doesn't mean I expect others to want him on their table!!!

Again...that's just crazy!! And the other family was escorted out ... I can't imagine what a scene that was.

As for the viewing window...it sounds like it might help control families like you dealt with. But as a mom, I feel that it would be rude to allow my child up from the table during a meal other than a buffet, and I might be uncomfortable with him going back and forth the entire meal. I would also wonder how much the foot traffic would impact those around it.

SnowandMittens
06-14-2009, 01:17 PM
I do see your point about not wanting your child up and about during the meal... I think it would be a great way to exit the restraunt... guiding them past a window that is not occupied by a table so whomever wanted to spend a little extra time there, and not walk back into the Seas, could do so.

I was also suprised that Disney auctually backed us up on this as well... I wrote a letter thanking the server, who tried his hardest and gave us a free bottle of champange after they left (that helped diffuse the situation... haha.) and the manager, as well as the security guards, who helped them leave.

1hero2princesses
06-14-2009, 01:24 PM
Sadly the behavior of people just never surprises me anymore. That was some really rude people with really bad parenting. We ate there last September with a 5, 3 and 17 month old. We we up on the tiered tables. It never even occurred to me to let my kids go to the tank. They could see fine where they were. There is clearly no room in between the tables to go to the tank. It would be like deciding to go sit on someones lap in the movie theater because you thought they got better seats. We are hoping to go again this fall. I am not sure if I would even want a tank table. You definitely did the right thing informing the manager when they refused to be polite and leave.

Shazzie B
06-15-2009, 07:03 AM
It would be like deciding to go sit on someones lap in the movie theater because you thought they got better seats. .

Might try this next time I go:rotfl2:

Glad your meal wasn't too spoilt:goodvibes

ElizabethB
06-15-2009, 08:10 AM
We've dined at a table next to the aquarium several times. We've had children come up to see better and adults take pictures. We don't mind. And, happily, no one has ever stood on our table!

I know I'll be flamed for this, but the DDP is bringing people into the restaurants these days who don't really belong there. They ought to be eating at Pecos Bill's!

Fortunately for us, the food has declined so much in quality, we won't even go to Coral Reef anymore. Our last meal was about 9 months ago. It was dinner. The steaks were only so so. We were not impressed.

We've also given up on lunch.

Dramatic views of fish don't make up for bad food.

Shazzie B
06-15-2009, 08:19 AM
I know what you mean -unfortunately manners seem to have taken a nose-dive.

If you can't teach your kids to sit and eat in a civilised way what hope is there?

RMulieri
06-15-2009, 08:20 AM
sorry you had to deal with that! I am a mother of a 5 yr old and would never, ever,ever let her run around and climb onto peoples tables :scared1: That was just bad parenting with an inflated sense of entitlement

ROEDISNEY
06-15-2009, 08:37 AM
How rude! I would have been pissed! I definately think they should have a lil area for KIDS not parents. You were very right on how you handle it. I know my DH would have freaked on this one with every right to. Ppl no common sense. It's always about them. No consideration for others. So not nice.

DCDisney
06-15-2009, 08:55 AM
It seems like this is something that happens hourly at CR (not to the extent of standing on the table though). I agree having an area to watch would make things better all around but it would cost $$$$. We sat in the 2nd tier a few times and I honestly would not want to sit tankside because I saw so many little kids pushing next to tables and picture takers. Even diners who pushed their chairs out to prevent kids from walking behind them still seemed to end up with kids hanging off the front of their tables and that is not something we could tolerate at all. I do have kids but we insist on them not bothering others particularly during an expensive meal. It bugs my kids now as much as us seeing kids misbehave in restaurants.

caroline1851
06-15-2009, 10:08 AM
What a great idea the OP had about removing a few of the tables and having a viewing area!
We went with our 2 little ones but were seated at the tank so we didnt have a problem. I cannot imagine allowoing my kids to invade someone's dinner like that just to look at fish! tHat's terrible. No one did that to us, thankfully!

DisneyMim
06-15-2009, 12:08 PM
WOW!! Although I will say that it doesn't surprise me. Rude people are everywhere and a lot of them are under the very false assumption that because they paid a lot for their vacation they should be able to do whatever they want. I have news for them, we ALL pay a lot for our vacations.

That being said....we love Coral Reef, it is one of our favs. Yes I agree about the viewing, there should be an area where people can view the fish up close, but really you can see just fine in most areas of the restaurant. Way back, when the place was built I don't think Disney ever thought that the restaurant would be so popular, it is really quite small. Taking out 2 tables would work for a viewing area, but would just make ressies even harder to get. I don't know what the answer is. We usually don't get a table that close, but we always watch the kids (and adults) trying to push their way like you said happened to you. Just go into the living seas I want to say to these people. It reminds me of when my children were small and we went to the character meals. I would hate it when other children came up when it was clearly MY children's turn with the characters and the parents would push them to get to the characters. So sad. I never had a problem with my kids because my husband and I taught them from an early age to behave. A lot of parents don't want to take the time today. I would suggest to you to ask for a table away from the tank. Trust me you can still see the fish. Hope next time is better!!

Enjoy The Magic!!

CanadianPaco
06-15-2009, 12:14 PM
I couldn't imagine allowing DD to act like that! It is amazing! I am glad to hear security acted on it!

Kae
06-15-2009, 12:23 PM
This is the reason that if I ever eat there, I will request a table away from the aquarium.

am also pleasantly surprised to see that Disney security actually asked that family to leave the restaurant.

Second level in the middle is a great spot.

Kae

MHSweb79
06-15-2009, 12:35 PM
One problem with the viewing area idea is that little kids running around loose create a safety hazard, especially with servers carrying trays of hot food. A viewing area would only increase the number of kids on the loose.
And there's no way Disney wants to give up the income generated by two tables, especially since there's tons of free viewing right next door.
How 'bout adding Crush to the Coral Reef? (Like Remi over in France.) "Duuuu-de.. get your stinking feet off the table, man...... Like wow, so ruuuuude....."
The moral of this particular story is to speak up right away and firmly set your boundaries. Get a manager involved if necessary. There's no need to be made uncomfortable because some parents won't control their children.

shasess
06-15-2009, 12:47 PM
Wow! just plain rude!

flipflopmom
06-16-2009, 08:36 AM
I have found that kids will do WHATEVER is allowed, and parents often allow tooo much! We got out often, and my girls know expectations! (Now that I've said that, they'll be on Disney overload and act up!) If I encounter this when we go next month the Kindergarten teacher in me will come out, I will tick some parent off, my Dh will get loud if they retaliate, and we will end up being the ones kicked out!:lmao:

jrc-elpaso
06-16-2009, 09:09 AM
That's when the "Mom" in me would surface - and I've learned how to use my "Mom" voice pretty well. I also think I've turned into a "grumpy old lady" and I just don't put up with stuff any more. If I embarrass the parents so much the better (although unfortunately the parents sometimes don't have the common sense to be embarrassed). I saw one post recently where the parents said they always tell their children that we have to pack our manners - I thought that was a cute way to let the kids know that manners count while on vacation too.

SnowandMittens
06-16-2009, 10:18 AM
And that was the delimena... I mean, we knew that the kid was old enough to kind of know better, but it really wasn't her fault... it was the parents.

Thats why when I spoke to the child I was firm, polite, and I addressed the parents first.

Oh, I came up with a dozen different funny ideas after we left.... like standing on their table....

hahahahaha.

Tinkerbell3014
06-16-2009, 11:05 AM
WOW! I can't believe some parents are worse than their children. This kind of behavior is totally unacceptable. I also think that parents should teach their children manners no matter where or what they are doing!

pooh's honey
06-16-2009, 11:17 AM
OP, I love that idea!

My husband and I ate a Coral Reef in Ocotober for our honeymoon. It was one of the meals I was looking forward to the most. We got a table right next to the window and right in front of the sea turtle. Most of the children and adults were fairly nice and asked before coming up. But some people! Ihad some guy glued to my right side for about 10 minutes taht couldn't seem to grasp that we were eating and that our server couldn't even get in to give us the next course.

I have to blame the parents. Although I have no children myself, I know that if I ever acted like what you described my mother would have me out that door so fast my head would spin.

CanadianPaco
06-16-2009, 03:22 PM
Having money or not having money. On the DDP or not. It simply about having manners. Respect costs nothing.

SnowandMittens
06-16-2009, 03:42 PM
Amen.

Piglets Mommy
06-16-2009, 04:00 PM
One problem with the viewing area idea is that little kids running around loose create a safety hazard, especially with servers carrying trays of hot food. A viewing area would only increase the number of kids on the loose.
And there's no way Disney wants to give up the income generated by two tables, especially since there's tons of free viewing right next door.
How 'bout adding Crush to the Coral Reef? (Like Remi over in France.) "Duuuu-de.. get your stinking feet off the table, man...... Like wow, so ruuuuude....."
The moral of this particular story is to speak up right away and firmly set your boundaries. Get a manager involved if necessary. There's no need to be made uncomfortable because some parents won't control their children.

:lmao::lmao: at the red.

We noticed the same thing in 2007. We were in the large circular booths across from the tank, which turned out to be great....we could see the tank, but didn't have people crowding us. We felt bad for people with the tank side tables..sounds great on paper, but kids (and even adults) would push their way up to the tank, making it hard for people who were seated there to enjoy their meal. My kids who were 3 and 6 at the time said they wouldn't want to deal with that.

Beauty & the Best
06-16-2009, 04:18 PM
I'm surprised this happens so much at Coral Reef. They really should do something about people walking right up to the glass.

There's another restaurant that has an aquarium. It's called...the Aquarium :)and it's owned by Landry's. We've eaten there many times and though there are always children dining, diners stay in their seats and you aren't disturbed if you have a table right up to the glass.

We ate at Ohana one night and Wishes started. Many children got up out of their seats (some with adults accompanying them) to watch wishes from the window, thus blocking the view for anyone behind them. The staff at Ohana promptly asked those people to go back to their tables - problem solved.

I don't know why they adopt a different attitude at Coral Reef. As OP's have posted, you can view the aquarium as long as you like in the Living Seas.

Spacepest
06-17-2009, 04:45 PM
Wow, you all handled this better than I would.

I have extreme issues with strangers coming up and bothering me while I'm eating. One time I was eating at a Disney theme restaurant (Blue Bayou in California) and a child snuck up behind me chair and decided she was going to stand and lean over me so she could get a better view of the river next to me. Not only did I scream in shock when she touched me, but I started flailing my arms in the air WITH A STEAK KNIFE AND FORK STILL IN THEM. She was lucky she wasn't stabbed...but she was so scared by cutlery waving through the air and yelling that she did at least stay at her own table after that. That's just bad parenting. And I can't be the only person with issues like this...there are plenty of people with worse issues than me (especially those with sensory deprivation issues and the handicapped) for whom a stranger crawling over them would be a disaster.

I'm in agreement, they could put a small viewing area, or at the very least, put a rope around the tables to prevent people from climbing over the diners!

maxiesmom
06-17-2009, 08:42 PM
I know I'll be flamed for this, but the DDP is bringing people into the restaurants these days who don't really belong there. They ought to be eating at Pecos Bill's!



That is not a nice thing to say! Many people who are not on the dining plan lack manners. And many people who have money lack manners.

I'm not sure why you assume the table walkers were on the dining plan. And even if they were, that doesn't mean they lack money. The richest people are those who know how to get the most out of their dollar.

missminniemouse
06-17-2009, 10:22 PM
I don't think a viewing area would help. If the fish they want to see is in another area of the tank, people will still push in wherever they want, ignoring the viewing area altogether.

The thing that really gets me about these people who want to take pictures next to the tank is that 95% of them will use the flash on their camera, which only produces a big glare spot on the picture. Most people won't get a good picture of what they want because they have no clue how to use their camera. So, they inconvenience someone and don't get a good picture anyway.....doesn't make any sense to me. These are the same people that use the flash to take pictures of fireworks. I'd like to know what they think the flash is bouncing off of and lighting up?

We had a table next to the tank once and encountered some people wanting to get a closer view, but never had a bad experience like the OP. I don't understand parents that let their children act this way. My children have been going to WDW since they were each a little over a year old. Even at that age, their manners were far better than what the OP encountered. ::MinnieMo