Has anyone used the Planet Hollywood 15 buck voucher?? I have questions..

[edk35]

Can you use it along with other discounts? I think Planet Hollywood gives an AP and/or DVC discount. Can these be used together?? Are you limited to when you use it...lunch/dinner? Thanks

[dmart82]

last time we went and was on the ddp and was short 1 adult meal credit and they would not let us use the voucher towards the adult meal..... i asked if we could put the one adult on another bill and use it that way and was told no........ not sure if that helps but it might:thumbsup2

[edk35]

last time we went and was on the ddp and was short 1 adult meal credit and they would not let us use the voucher towards the adult meal..... i asked if we could put the one adult on another bill and use it that way and was told no........ not sure if that helps but it might:thumbsup2


Interesting. I guess we can just use it. I think the DVC discount would be less than the 15 bucks anyway.

[TooBoyz4us]

We will be on the DDP, and I was thinking about ordering two appetizers and using our $15 voucher to pay for them.
Can that be done?

If not--I may not eat at Planet Hollywood.

[aubriee]

On the voucher it states that it can not be used in conjunction with any other discount and that it can not be used in conjunction with the DDP. At least they did last year.

[lynn71092]

We used ours for the appetizer sampler and drinks :drinking1:drinking1with no problem.

[NorweJenNY]

So do we basically have to plan on using the voucher for a meal that's completely paid for OOP (and be pleasantly surprised if we can use it jointly with only some DDP credits)? Can we order two entrees and share between 4 people? Is there a minimum purchase to make the voucher useable?

[2disneyboys]

I also have questions... we are getting to DTD the day before we check into POP and of course already have the voucher sent w/ our travel documents. Can we use the voucher the day before we check into our hotel? I didn't see any use during this period dates so just wondering????

[edk35]

I also have questions... we are getting to DTD the day before we check into POP and of course already have the voucher sent w/ our travel documents. Can we use the voucher the day before we check into our hotel? I didn't see any use during this period dates so just wondering????

Oh that is a good question too. I was told by one CM that we had to use the vouchers by midnight on check out day. Then another one told us that we had 14 days to use it. Do you know about that????

[livndisney]

Last year I thought I saw something that said you had to show a valid KTTW when using the PH coupon. We tried to to use the "free" souvineer coupon last year and was told it is only free if you buy something. Basically it had a bunch of strings attached LOL.

[aubriee]

I received my pkt for my May trip just the other day. I just went and got it and the Planet Hollywood $15 Meal vchr says:

'Redeem this voucher at Planet Hollywood located in the downtown Disney West Side to receive a credit of $15 valid for food and nonalcoholic beverages only. VIP seating is available from 11am-6pm. Voucher and Resort ID card are required for redemption. Voucher is nontransferable. Dine in only. Lost or stolen vouchers will not be replaced. Voucher is not valid with any other offer, discount, or promotion and may not be redeemed for cash in whole or in part. Offer subject to change without notice. Not valid to be used in conjunction with the Disney Dining Program. Voucher must be redeemed on or prior to check-out of the resort hotel. Valid one certificate per room. Valid for travel 1/1/09-1/15/10. Voucher not valid for future stays.'

Then it has a bar code and my name on it.

[NorweJenNY]

I received my pkt for my May trip just the other day. I just went and got it and the Planet Hollywood $15 Meal vchr says:

'Redeem this voucher at Planet Hollywood located in the downtown Disney West Side to receive a credit of $15 valid for food and nonalcoholic beverages only. VIP seating is available from 11am-6pm. Voucher and Resort ID card are required for redemption. Voucher is nontransferable. Dine in only. Lost or stolen vouchers will not be replaced. Voucher is not valid with any other offer, discount, or promotion and may not be redeemed for cash in whole or in part. Offer subject to change without notice. Not valid to be used in conjunction with the Disney Dining Program. Voucher must be redeemed on or prior to check-out of the resort hotel. Valid one certificate per room. Valid for travel 1/1/09-1/15/10. Voucher not valid for future stays.'

Then it has a bar code and my name on it.

Thank you... that just answered a lot of questions on this thread!

I'm still hoping to be able to purchase simple meals to share... or does anyone suppose you could use it for just appetizers and desserts, but no entree? I like the extra option to throw in to our dining plans, but after already paying for the DDP, I'd rather not pay for much more food OOP besides!

[61292cna]

If we had a Fairly late ADR, do you think it would be wrong to just get desserts & use the voucher?

[Joan S.]

If we had a Fairly late ADR, do you think it would be wrong to just get desserts & use the voucher?
Hi, I think this is a GREAT use for the voucher!! As long as they consider dessert "FOOD" you are good to go! ;) Joan

[lucas]

Can it be used at the bar (do they have a bar??) for a smoothie, non alcoholic daiquiri, or non alcoholic speciality coffee?

If not, we may just have to get dessert - all of our meals are already planned! :)

[wako]

We used ours for the appetizer sampler and drinks :drinking1:drinking1with no problem.

Do you remember how much that was, or what your OOP cost was?

[lucas]

Can it be used at the bar (do they have a bar??) for a smoothie, non alcoholic daiquiri, or non alcoholic speciality coffee?

If not, we may just have to get dessert - all of our meals are already planned! :)

Anybody?

P.S. Hate to quote myself, but leaving in a few days! :banana:

[61292cna]

Thanks! Hadn't thought of drinks. :idea:

[thorphin]

While we're talking about PH vouchers... has anyone used their mechandise voucher to get a "keepsake souvenir"? I'm curious what it is and if it's worth my time. Livndisney mentioned that you had to buy food to get the souvenir, which seems odd since that stipulation isn't mentioned on the voucher.

If purchase is required, can you use the $15 food voucher to qualify as your "purchase" needed to redeem the mechandise voucher?

Guh. So complicated.

[aubriee]

While we're talking about PH vouchers... has anyone used their mechandise voucher to get a "keepsake souvenir"? I'm curious what it is and if it's worth my time. Livndisney mentioned that you had to buy food to get the souvenir, which seems odd since that stipulation isn't mentioned on the voucher.

If purchase is required, can you use the $15 food voucher to qualify as your "purchase" needed to redeem the mechandise voucher?

Guh. So complicated.

We have never had to make a food purchase in order to redeem the merchandise voucher. Every time we've used it though it's only been a little PH key chain.

[tinkerbelle8878]

I also had a question with the $15 food voucher-

Can you use it for something, like and appetizer & a soda that would total under $15? So its like a free meal? Or is there a minimum you must spend?

I checked my package info and it doesn't state anything that says it can't be used in this manner. Then again it says that the souvenier is free. No mention of purchase of anything with it. So if they're pulling a 'free' with purchase on a silly keyring, I can see them trying to stop us from using it and not spending any actual out of pocket money.

I'll use the voucher if its not costing me anything extra but I really have no interest in Planet Hollywood otherwise.

[lucas]

I also had a question with the $15 food voucher-

Can you use it for something, like and appetizer & a soda that would total under $15? So its like a free meal? Or is there a minimum you must spend?

I checked my package info and it doesn't state anything that says it can't be used in this manner. Then again it says that the souvenier is free. No mention of purchase of anything with it. So if they're pulling a 'free' with purchase on a silly keyring, I can see them trying to stop us from using it and not spending any actual out of pocket money.

I'll use the voucher if its not costing me anything extra but I really have no interest in Planet Hollywood otherwise.

That's what I want to do, too. Hope it is possible.

[aubriee]

I also had a question with the $15 food voucher-

Can you use it for something, like and appetizer & a soda that would total under $15? So its like a free meal? Or is there a minimum you must spend?

I checked my package info and it doesn't state anything that says it can't be used in this manner. Then again it says that the souvenier is free. No mention of purchase of anything with it. So if they're pulling a 'free' with purchase on a silly keyring, I can see them trying to stop us from using it and not spending any actual out of pocket money.

I'll use the voucher if its not costing me anything extra but I really have no interest in Planet Hollywood otherwise.

That may depend on who your server is. I go down to WDW several times a year and only go to PH if I'm going solo that trip. The first couple of times I used one, I ordered just a burger and glass of water and it was no problem. I just had to pay the tip. The third time I tried to use one, I told the waitress I had the $15.00 voucher, she asked to see it, then let me order my burger and water. Afterwards she then tried to tell me I had to order something else (dessert or something) because the total had to be over $15.00. I told her I didn't think so and she should have told me before letting me order, besides that is not stated on the voucher. I then left the voucher on the table and walked out. The fourth time I used one, I was allowed to order my burger and water again with no problem.:confused3

[wdwmom0f3]

I don't know why they have to make this so complicated. I normally just trash mine but I thought about just getting a dessert with it this time. I bet they wont do it.

[61292cna]

:dance3:

[tinkerbelle8878]

I don't know why they have to make this so complicated. I normally just trash mine but I thought about just getting a dessert with it this time. I bet they wont do it.


They're probably making it so complicated because of what's called a 'bait and switch'. They figure most of us won't go to PH without this free 15 dollars and then once they get us there, they want us to actually spend money once we've eaten.

That being said, they've clearly written some kind of legal mumbo jumbo on the certificate and it says no where that purchases must exceed $15. If I was the poster who ordered the burger and water and had a problem, I would've asked to speak with the manager. It could then even be escalated to guest services or whoever is overseeing these restaurants and certificates at the Disney Company. Let PH deal with them not the customer who is merely using part of the package that they paid for.

It really does sound like more trouble than its worth and if memory serves PH is not exactly near Ghiradelli's and that area of DtD that I'd stick too. And I've read really good things about the Earl of Sandwhich and would rather spend my calories there.

I wish that Disney would scrape the free keychain and this certificate and give me one of those $12 refillable mugs instead. It even saves them $3 and I'd get more use out of it. Most of the package extras are useless to me and I just wanted the 4/3 deal anyway. There's only two extras that really seem like a good deal and that's only if you're a solo traveler: the mini golf and the arcade.

[thorphin]

Most of the package extras are useless to me and I just wanted the 4/3 deal anyway. There's only two extras that really seem like a good deal and that's only if you're a solo traveler: the mini golf and the arcade.

The Photopass certificate seems like a good one, except for some reason, my documents were missing that certificate. :(

[aubriee]

They're probably making it so complicated because of what's called a 'bait and switch'. They figure most of us won't go to PH without this free 15 dollars and then once they get us there, they want us to actually spend money once we've eaten.

That being said, they've clearly written some kind of legal mumbo jumbo on the certificate and it says no where that purchases must exceed $15. If I was the poster who ordered the burger and water and had a problem, I would've asked to speak with the manager. It could then even be escalated to guest services or whoever is overseeing these restaurants and certificates at the Disney Company. Let PH deal with them not the customer who is merely using part of the package that they paid for.

I wish that Disney would scrape the free keychain and this certificate and give me one of those $12 refillable mugs instead. It even saves them $3 and I'd get more use out of it. Most of the package extras are useless to me and I just wanted the 4/3 deal anyway. There's only two extras that really seem like a good deal and that's only if you're a solo traveler: the mini golf and the arcade.

I didn't even bother to speak to a manager. I simply ate my burger and handed her the voucher. It was after I had already eaten that she decided I had to buy something else in order to use the voucher. I simply told her the voucher did not say that and that I had used them already for previous trips that same year. I then stood up and walked out. She didn't try to stop me.

I agree I wish they would give us free mugs instead of the PH stuff. I also don't use the minigolf or arcade vouchers either. I currently have trips booked for May, Sept/Oct, and Dec. I plan on finding some kid down there to give the arcarde vouchers to.

The Photopass certificate seems like a good one, except for some reason, my documents were missing that certificate. :(

In order to get the photopass voucher you had to book online. People booking over the phone did not get them this year. Which way did you book? There's been a few threads about this, but I can't seem to find one right now.

[thorphin]

In order to get the photopass voucher you had to book online. People booking over the phone did not get them this year. Which way did you book? There's been a few threads about this, but I can't seem to find one right now.

Yeah, I've been involved in those threads, so there's no need to hash it all out again here. Basically, I booked online, changed my resort via phone, kept the same confirmation number, but didn't get the voucher. I was told by two CMs that I didn't get the voucher because I booked 4+3. I'm going to speak to concierge at my resort when I check in before giving up and admitting, hey it's only $15.

[61292cna]

:confused3 Any other ideas floating around out there? :confused3

[lucas]

Just got back from a long weekend at WDW. We went to Planet Hollywood and asked at the outside stairs if we could use the voucher at the bar for a non alcoholic drink. They said yes and waved us on before the line.

At the bar we showed the bartender the voucher and asked if we could order a non alcoholic Pina Colada. He then asked another bartender and the answer was yes! No questions asked and they were all very nice about it. It was huge and very delish!

(At the gift shop at the bottom of the stairs, we got a free key chain.)

[ashleyrm]

Just got back from a long weekend at WDW. We went to Planet Hollywood and asked at the outside stairs if we use the voucher at the bar for a non alcoholic drink. They said yes and waved us on before the line.

At the bar we showed the bartender the voucher and asked if we could order a non alcoholic Pina Colada. He then asked another bartender and the answer was yes! No questions asked and they were all very nice about it. It was huge and very delish!

(At the gift shop at the bottom of the stairs, we got a free key chain.)


Good to know! We are booked using the AP with dining plan for next weekend so we'll give that a try, and let everyone know what happens. We originally booked at Port Orleans Riverside and then changed resorts to Port Orleans French Quarter and Disney sent us two separate envelopes so we have two of everything. We have 60 minutes of arcade time (which we likely won't use), 2 free photos, 2 $15 Planet Hollywood vouchers, etc.

I am hoping that we can each use one of the vouchers to play a round of miniature golf! It can't hurt to try!

[catne]

Good to know! We are booked using the AP with dining plan for next weekend so we'll give that a try, and let everyone know what happens. We originally booked at Port Orleans Riverside and then changed resorts to Port Orleans French Quarter and Disney sent us two separate envelopes so we have two of everything. We have 60 minutes of arcade time (which we likely won't use), 2 free photos, 2 $15 Planet Hollywood vouchers, etc.

I am hoping that we can each use one of the vouchers to play a round of miniature golf! It can't hurt to try!

Do us all a favor, and report back on if you were allowed to use two vouchers on the golf at a time. We'll have two vouchers (have 2 rooms, but only the DD & her BFF would be interested in playing so could send them with both vouchers if they'll take two from one party)

[61292cna]

:dance3: :dance3: :dance3: :dance3: :dance3:

[5boyz]

I too am curious about the 2 vouchers....we have a split 4/3 ressie and will receive 2 of everything....I have always ditched the Planet Hollywood Vouchers. I thought maybe this year we would go there for DD birthday so was wondering if I could use both vouchers. So is this free Key Chain with the merchandise voucher or just something they give you? My Maiden name is Hollywood so I could give them to my parents....:rotfl2: Also would my 2 kids be able to use the 2 arcade vouchers at the same time?

Thanks all!

[wdwmom0f3]

Someone asked if this could be used the day before you check in to Disney. Does anyone know or do we have to show our room key? I would like to use it the night that we drive down, but if not, it's no big deal. :)

[aubriee]

I received my pkt for my May trip just the other day. I just went and got it and the Planet Hollywood $15 Meal vchr says:

'Redeem this voucher at Planet Hollywood located in the downtown Disney West Side to receive a credit of $15 valid for food and nonalcoholic beverages only. VIP seating is available from 11am-6pm. Voucher and Resort ID card are required for redemption. Voucher is nontransferable. Dine in only. Lost or stolen vouchers will not be replaced. Voucher is not valid with any other offer, discount, or promotion and may not be redeemed for cash in whole or in part. Offer subject to change without notice. Not valid to be used in conjunction with the Disney Dining Program. Voucher must be redeemed on or prior to check-out of the resort hotel. Valid one certificate per room. Valid for travel 1/1/09-1/15/10. Voucher not valid for future stays.'

Then it has a bar code and my name on it.

Someone asked if this could be used the day before you check in to Disney. Does anyone know or do we have to show our room key? I would like to use it the night that we drive down, but if not, it's no big deal. :)


Read the above quote. It was taken directly from my PH voucher. Also the dates of my resort stay are printed at the top of the voucher on the upper right hand side so they know the dates of your stay.