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View Full Version : Ugh I keep getting locked out of the DCL website!


Gretel
01-20-2009, 09:51 PM
I am trying to make excursion reservations for the Feb 28th cruise and it keeps locking me out! I have already had to call them to unlock me once. Anyone else having trouble or is it just me?

crafty91
01-21-2009, 12:55 PM
I am seriously about to scream! I was just getting ready to write the exact same thing! I have been locked out 5 times now already. I supposedly have to wait 30 minutes before trying again. The site doesn't know what to do if the excursion is full or only has a different time. The %$#@ system still thinks I'm logged in when I'm not!:badpc: I guess I'll eventually get it all done, though one excursion at a time I guess.:confused3

outahere
01-21-2009, 01:29 PM
If you get locked out, be certain to clear the cookies on your PC, before you try to access the site again. The DCL web site drops a cookie on your PC when you log in, and that may be why it still thinks you're logged in.