What does everyone love about OKW, because I can't find anything to love...

[np4gp]

So, I have heard from a lot of people that they love OKW and I am trying to figure out WHY??

Checked in to OKW studio on Monday morning after 3 separate stays at SSR. I feel like I downgraded to a glorified motel room...the walls and ceilings are SO thin. The people above us right now sound like they are marching instead of walking! We seem to hear everything that moves, every word that's said. The grout on our bathroom floor and the bathroom tile is severly neglected (sticky and an old band aid behind the door when we first got to our room) and the air conditioner vent was COVERED in dust and cobweb looking collections of "ick". We called guest services about both cleanliness issues and it was remedied the next morning.
When we pulled in, the buildings looked beautiful but the inside did not match at all. The carpet has big stains and I was "lucky" enough to find a little black hair in one of the bedsheets (which was immediately stripped and we used the other bed - which creaks with every toss or turn, but at least the sheets were clean). Room 4410 for anyone interested. Close to a pool and a bus stop, which is nice - but there is nothing I can say positive about this resort...Flame me if you wish - but I will choose to stay at home rather than check in here again if another resort is not available next time we wish to travel.
Oh, and I got a little pizza flyer shoved through the side of our door and it actually made it all the way inside of our room. I thought it was private property and couldn't imagine Disney allowed this sort of thing! I did call guest services about that too.
Anyway, I felt like I had to vent and I would also be interested in hearing what it is that others love so much about this place.

[M-I-C-K-E-Y]

popcorn::

[culli]

Just an FYI any of the house keeping or Pizza thing could happen at any resort. I have not stayed at OKW yet so I can't comment on that, but sorry it didn't work out for you. I hope you still had a good time as regardless of the issues.

[spruce]

I love that avatar eating popcorn.....once I saw that, I realized I didn't want to be part of the show so.....to the OP, what works for some, does not work for others. We've stayed at every DVC resort except Hilton, they all have had great stuff and they all have had flaws. There are none that we won't go back to.

[Sabor]

#1 - The true Advantages to OKW over the other DVC resorts are in the 1 BR and higher rooms.

To me a Studio is a glorified Hotel room no matter where you stay except for SSR than it's a glorified motel room because of the exterior concrete hallways.

If you have a car no resort is more convenient to park at.
If you have kids no resort offer the spacious accomadations as OKW
If you have kids then most likely Laundry will be done, Full size Units in it's own seperate room , not in a closet that puts you in the way when using
If you are on a budget you probably have to do some cooking, on a long stay OKW has a normal size fridge that can actually hold all of your groceries.
In OKW 2 people can be in the kitchen at the same time.
I can stay here more days with my points than anywhere else.
Largest patios and balconies , that are the quietest in all of WDW many with great golf course views - very relaxing
The pools at OKW are way less crowded than any other in WDW. The one at Turtle Pond is the best kept secret- a decent size quiet pool.


All of the OP complaints are maintenance or housekeeping issues that I have encountered at BWV and BCV - so they exist everywhere.

[jekjones1558]

Before your OKW stay ends, ask to see a 1 bedroom. Then you will see something to love about OKW.

[M-I-C-K-E-Y]

I love that avatar eating popcorn.....once I saw that, I realized I didn't want to be part of the show so.....to the OP, what works for some, does not work for others. We've stayed at every DVC resort except Hilton, they all have had great stuff and they all have had flaws. There are none that we won't go back to.

popcorn:: :goodvibes popcorn::

[oakmanner]

popcorn::

[La2kw]

So, I have heard from a lot of people that they love OKW and I am trying to figure out WHY??

Checked in to OKW studio on Monday morning after 3 separate stays at SSR. I feel like I downgraded to a glorified motel room...the walls and ceilings are SO thin. The people above us right now sound like they are marching instead of walking! We seem to hear everything that moves, every word that's said. The grout on our bathroom floor and the bathroom tile is severly neglected (sticky and an old band aid behind the door when we first got to our room) and the air conditioner vent was COVERED in dust and cobweb looking collections of "ick". We called guest services about both cleanliness issues and it was remedied the next morning.
When we pulled in, the buildings looked beautiful but the inside did not match at all. The carpet has big stains and I was "lucky" enough to find a little black hair in one of the bedsheets (which was immediately stripped and we used the other bed - which creaks with every toss or turn, but at least the sheets were clean). Room 4410 for anyone interested. Close to a pool and a bus stop, which is nice - but there is nothing I can say positive about this resort...Flame me if you wish - but I will choose to stay at home rather than check in here again if another resort is not available next time we wish to travel.
Oh, and I got a little pizza flyer shoved through the side of our door and it actually made it all the way inside of our room. I thought it was private property and couldn't imagine Disney allowed this sort of thing! I did call guest services about that too.
Anyway, I felt like I had to vent and I would also be interested in hearing what it is that others love so much about this place.

You are judging an entire resort after one stay in one room? Did you ask for housekeeping to reclean your room? Did you ask for a cleaner room? Did you inform the housekeeping manager? OKW has had housekeeping issues the past two years, and they won't get any better if guests don't complain about them. We have been staying at OKW since '94 and have never had the sort of experience you have had. We have had some very sloppy housekeeping however. OKW is the original (and oldest) DVC resort. Once SSR has been around as long as OKW, you'll start seeing similar issues there.

[Sully]

I do agree with the thin walls and hearing noises from the other rooms. The dirty room should have been taken care of immediately. SSR seems to have more solid insulated walls. On another point, what is the deal with the pizza advertising slipped under the doors. We had one at SSR last November. Isn't this private property. We are going back to SSR in February and if we get another flyer under our door, I am taking it to the front desk and asking the manager about it.

[M-I-C-K-E-Y]

popcorn:: There's nothing quite like a spirited thread on a very cold, somewhat boring winter's eve... popcorn::

[LisaS]

So, I have heard from a lot of people that they love OKW and I am trying to figure out WHY??In our case it is the 1BR villas that make OKW a very special place to stay. They are HUGE! yet cost fewer points than the 1BRs at other resorts. They are very nicely decorated. The jacuzzi tubs are larger than those at the other WDW DVC resorts. Instead of a balcony off the living area with two chairs and a small drinks table there is a large veranda with a real table and four chairs so you can eat meals out there. It is such a treat to have breakfast out on the veranda!

We have only stayed there twice but both times our 1BR villa was clean and in good repair. The OKW studios don't appeal to us because if we are going to stay in a studio we would rather have a bed and a sofa rather than two queen beds. But for a reasonable number of points you can upgrade to a 1BR villa that is so large it feels luxurious! Take jekjones1558's advice and ask to see a 1BR villa and then you'll see why so many of us love staying at OKW!

[mvc1997]

#1 - The true Advantages to OKW over the other DVC resorts are in the 1 BR and higher rooms.

To me a Studio is a glorified Hotel room no matter where you stay except for SSR than it's a glorified motel room because of the exterior concrete hallways.

If you have a car no resort is more convenient to park at.
If you have kids no resort offer the spacious accomadations as OKW
If you have kids then most likely Laundry will be done, Full size Units in it's own seperate room , not in a closet that puts you in the way when using
If you are on a budget you probably have to do some cooking, on a long stay OKW has a normal size fridge that can actually hold all of your groceries.
In OKW 2 people can be in the kitchen at the same time.
I can stay here more days with my points than anywhere else.
Largest patios and balconies , that are the quietest in all of WDW many with great golf course views - very relaxing
The pools at OKW are way less crowded than any other in WDW. The one at Turtle Pond is the best kept secret- a decent size quiet pool.


All of the OP complaints are maintenance or housekeeping issues that I have encountered at BWV and BCV - so they exist everywhere.

I'll second that!!

"In OKW 2 people can be in the kitchen at the same time." :lmao:

That's sooo true! We laughed out loud when we read that!:rotfl:

[Granny]

Anyway, I felt like I had to vent

Mission accomplished! :thumbsup2

popcorn::

[buzz5985]

Last summer I was able to get 2 2BR villas at OKW and save 80 points compared to the point cost at all the other resorts. .

[Pootle]

Housekeeping issues happen everywhere .... and the older resorts are naturally likely to come in for more criticism as things show wear and tear.

I've had more than 30 OKW stays - many in studios - all on the ground floor and only once have I had any real noise issues. And my hearing is very sharp.

Vent away if it makes you feel better. I hope all your future stays at SSR are perfect ;)

[Beth]

In OKW 2 people can be in the kitchen at the same time.



...Yep - Rich would be proud of this statement... :)

[Fastpassme]

I'm sitting in the living room of our 2 BR right now (3232) chuckling. Our home resort is Wilderness, but I love OKW! Our unit feels like a small apartment. With 2 boys, we love the extra place. My husband and older son will be playing golf here later in the week, so that's convenient. I like being able to park right outside. Our unit was spotless and is very quiet. I understand your disappointment, though. We tried Beach Club once because everyone raves about it and hated it. We requested non-smoking and got a smoke drenched, yucky room. They brought a smoke-eater in that barely helped. The halls had stained, worn carpeting. The main pool closed so early that we only got to use it for a few minutes. I do judge the whole Beach Club by that one stay, which isn't fair, but why would I want to try it again?:confused3

[DisDaydreamer]

With all the heated and unnecessary bashing of SSR over the years I am a little surprised that an SSR owner would so generally bash another resort based on a single experience. :confused3

I would be a little worried at this point that Diane has NOT responded. :scared:


Just kidding. I have learned to ignore wild complaints about VB and let other "not as attached" members respond.

[Cee]

I've stayed in OKW studios and like the two bed deal. One of them did creak a bit and at times the room felt a bit musty. I felt that those things paled beside all this beautiful resort has to offer. :goodvibes

[dianeschlicht]

With all the heated and unnecessary bashing of SSR over the years I am a little surprised that an SSR owner would so generally bash another resort based on a single experience. :confused3

I would be a little worried at this point that Diane has NOT responded. :scared:


Just kidding. I have learned to ignore wild complaints about VB and let other "not as attached" members respond.

LOL! I saw it, but it's been too darned cold here to do much responding! I'm sitting in my office right now where it is only 61 degrees, but it's still better than the -28 my outdoor thermometer says, and a whole lot better than being out in those temps with the windchills in the -45 range.

OKW studios are not really my favorites either. That's why we always stay in 1 bedrooms or larger. Frankly NONE of the DVC studios fit the bill for me. I even think the OKW studios are far better than the layout at SSR, BWV, BCV, or VWL. I absolutely HATE that multi door issue with the bathroom/dressing room area at the other resorts, and even an OKW studio layout is superior to those.

Now for my Richyams imitation....
At least at OKW you can't sit in the living room and still reach your beer in the fridge without getting out of your chair!

We love the space, theme, Florida look, Townhouse style, easy access to your own unit (studios excluded here), and the magnificent views and calm and quiet at most of the villas.

Sure, there will always be a villa here or there that is need of rehab (hey, most houses are like that after 16 years), but for the most part, OKW does a good job of keeping up with that. Sometimes we encounter a less than detail oriented housekeeper who can't understand a word we say, so she can't fix it, but in too many stays there to remember, I can honestly say that has only happened once or twice.

I would never chastise an entire resort for one bad stay either. We stayed at SSR once....only once...it was okay except for that blasted door arrangement to the bathroom, but there's nothing that can be done about that except to stay at OKW, AKV or now BLT.

[jodifla]

Sorry you got a bum room.

The glory of OKW is in the one bedrooms and higher. We leave shortly for an 8 day stay at OKW in a 2 bedroom...CAN'T WAIT!!!!!!!!!!!!!!!!!!!!!!!!

[december14disney]

This past stay at Port Orleans Riverside we got one of those pizza advertisements. Glad to pay that over the overpriced room service at Disney! :rotfl2: :confused3

[crk1971]

OKW was the first DVC resort we stayed at and we loved it, and that was why we bought into DVC because of that Memory. Then I forced the wife to try SSR and she had read the negative reviews as well but she loved that resort after the stay, then last year we stayed at the AKV, and now that is our next place to purchase points, needless to say she loved that place. This trip which I leave for in the morining at 5am (BLAH) we are driving down and staying at OKW 1br as their are 5 of us now, a 4yo and twin 2yo and this place will accomodate us nicely. We will be at OKW for 5 nights then switch to SSR studio (shrinkage) for 4 nights. But I can say we were one of the INFAMOUS SSR people who found crap in the sofa! So needless to say I will be presenting the white glove before all check-ins. I like OKW because it is nice and mellow.

[MinnieFan4ever]

I have not stayed at OKW yet, but would like to give it a try. We have friends that live in Florida who don't do Disney. (I know, gasp, and we are still friends with them.) Anyway, we thought OKW would be a great place to stay with them. They love to cook and BBQ.

Does anyone know when OKW is up for rehab?

[dianeschlicht]

I
Does anyone know when OKW is up for rehab?

OKW is constantly undergoing rehab. In the 12 years we have owned, I don't think we have ever had a trip there when at least on part wasn't being rehabed. They will close whole buildings at a time to do interior rehab, and some of the minor things like exterior painting etc will be done while guests are still there. Once we were there about 2 years ago when they had one whole section of Turtle Pond buildings closed for rehab, including the parking areas, interiors and landscaping!

[RCharnay]

WE just got back from 6 days in a 2 bdrm in the South Pointe area and we loved it. okay, there was a stain on the carpet and a few scratches on teh coffee table but-the view from the veranda was to die for! WE got up early every morning just to sit outside and watch the birds flying by the 3rd story and catching fish from the river. I find OKW to be so relaxing. I enjoy running around the parks but even more I enjoy retreating to OKW and just sittin' around watching the day go by-boats pass, joggers chug by, kids running to the pool. And I love to park right outside my unit. WE don't drive much at WDW but it's nice to se the car and be able to run out when you need something.
I haven't tried all the others yet, but I do love OKW.

[spiceycat]

Checked in to OKW studio on Monday morning after 3 separate stays at SSR. I feel like I downgraded to a glorified motel room...the walls and ceilings are SO thin. The people above us right now sound like they are marching instead of walking! We seem to hear everything that moves, every word that's said. The grout on our bathroom floor and the bathroom tile is severly neglected (sticky and an old band aid behind the door when we first got to our room) and the air conditioner vent was COVERED in dust and cobweb looking collections of "ick". We called guest services about both cleanliness issues and it was remedied the next morning.
When we pulled in, the buildings looked beautiful but the inside did not match at all. The carpet has big stains and I was "lucky" enough to find a little black hair in one of the bedsheets (which was immediately stripped and we used the other bed - which creaks with every toss or turn, but at least the sheets were clean). Room 4410 for anyone interested. Close to a pool and a bus stop, which is nice - but there is nothing I can say positive about this resort...Flame me if you wish - but I will choose to stay at home rather than check in here again if another resort is not available next time we wish to travel.
Oh, and I got a little pizza flyer shoved through the side of our door and it actually made it all the way inside of our room. I thought it was private property and couldn't imagine Disney allowed this sort of thing! I did call guest services about that too.
Anyway, I felt like I had to vent and I would also be interested in hearing what it is that others love so much about this place.

so sorry you have noisey neighbors.

would you consider a room change? if so call the fd and say your room is unacceptable to you - and list the reasons (like in this thread).

see if there is a better studio that you can change too.

would you consider the third floor - so you would be at the highest point.

Sometimes if you are below a GV - it has wooden floors and yes it is very LOUD.

if noise from the connecting 1-bedroom is bothering you - go to the pool bring back two towels. open the connecting door - but down a towel - make sure it gets into the cracks. close and lock the connecting door back.

then put the other towel on the outside of your door - it won't stop all the noise - just some of it.

happen to love OKW - but even I got tired of the bad service - so sold my OKW to buy BLT.

call the front desk and tell them your room is unfit and then if they can't help you - demand (you have to demand at OKW lately) to speak to a manager.

now had to go to the front desk to do this - could not get one over the phone.

he/she (can't say at OKW - they have 12 mangers between both resorts it shares with SSR - now that is a system bound to fail - big time fail.) will at least try to make you happy.

then do me a favor and other owners of OKW - when you get back right a complaint letter to DVC. Until enough member actually complaint to DVC - OKW will never improve.

so sorry.

Only can say too bad you didn't try it back in the 90's or even early 2000's.

now I agreed - OKW is going downhill and fast. Sorry to say this about my one time favorite and I mean favorite resort. We loved the place - preferred it above all the other DVC resorts. Now....:rolleyes1

this was one of the best DVC resorts. Now it is the worst - my opinion.

happen to love studios! they are nicer than the hotel rooms and cheaper than the 1-bedrooms.:banana:

[KAT4DISNEY]

We had a dedicated 2 bedroom in Dec for our first DVC stay and absolutely fell in love with OKW. To us it felt like Hawaii - very tropical, lush and secluded. Because DH had to use a scooter this trip we were on the first floor and we both had concerns about that (actually, they placed us in bldg 62 with the elevators, but on the first floor - cracked me up) but we never heard a sound from any of the neighbors unless we happened to be out on the balcony at the same time they were - and that only happened once.

The 2 bedroom was amazing - it was bigger than most places I've lived in! I also had zero complaints about the condition of the room(s). We'll definitely have more stays at OKW.

We then moved to BCV and actually the rooms there showed greater wear (but still nothing I would complain about) even though they supposedly had just been rehabbed. I really don't think our room had been yet even though I've read several times they were working from the top down and we were on the fifth floor.

[WDWLVR]

Each resort isn't for everyone. We stayed at OKW back in 2004 and I honestly was disappointed. We then went back in 2006 and had a great time. I'm really glad we gave OKW a second chance.

I still prefer my Boardwalk home but I would not hesitate to book at OKW again.

[Sammie]

I have to agree that DVC studios are not the best of what DVC has to offer. Deluxe rooms to me are much better than any DVC studio.

What is best about DVC and OKW you find; as others said, in a one bedroom or larger unit.

As to OKW the resort, love the decor of the buildings, the quiet, restful atmosphere, Olivia's, the main pool with the very cool slide, the otters, the walkway to Downtown Disney parking close to my unit, the landscaping, the music.

As to housekeeping cleaning issues, someone has complained at one time about every Disney resort, sadly housekeeping is lacking at Disney lately, so that is not an OKW exclusive problem.

[Sabor]

...Yep - Rich would be proud of this statement... :)

Yep .. Rich was one of my favorite posters , and at the time of only OKW and BWV at WDW , I would always be there to second his opinions ( had a different screen name with 1,000s of posts back then that got lost somehow)

[jekjones1558]

Let's not forget the bargain GVs. They are what prompted us to add-on OKW points.

[LisaS]

I have to agree that DVC studios are not the best of what DVC has to offer. Deluxe rooms to me are much better than any DVC studio.One exception might be AKL/AKV. AKV studios are larger than AKL hotel rooms. You lose the large closet but gain a kitchenette. You lose the second queen bed/bunk beds but gain a couch which makes the room more spacious and comfortable, particularly if you don't need to use it as a pull out. You don't have the option to get a king bed however. Having stayed at AKL a few times we found our AKV studio very familiar and more functional and comfortable due to the kitchenette and the couch.

[BEASLYBOO]

Fell in love w/ OKW in 1998 and it grows and grows with each stay. The lush landscaping, the tropical music, the Grand Villas, the 2 bedrooms, the laundry room, the relaxed atmosphere, the quiet pools... well, I could go on and on!:love:

Different strokes for different folks, I personally don't care to stay at SSR again nor at BCW and I don't much like the noisy environment of BWV but at the end of the day, if my favorite resort isn't available I'll stay anywhere they make room for me. This summer the kids wanted BWV, not my personal choice but hey, so be it!

The resorts each have their own charm and though I've had minor issues at all of the resorts, M&M's between the sheets in the pull out at AKV, Lipstick ( let me point out that it wasn't mine)on my BCV coffee cups, and dirty carpets @ BWV but none of these issues would stop me from staying there again. As previously stated, all of the resorts are under some sort of constant refurbishment and as long as maintenance and housekeeping deal with those issues on a timely basis when they occur, I have no gripes.

In the end, the more OKW disatisfied customers there are, the more room for me!:yay:

[Mickeygolf]

I miss Rich too. He could tell you exactly why OKW was far superior to every other DVC property. And all the other DVC owners would bite every time. He could get people so riled up it was amazing. I could just hear him snickering as he typed.

My favorite thing was already posted by Diane "BWV are the best because where else can you reach into the fridge from your balcony for another beer" or something along those lines. He was a classic.

OKW is THE original DVC and that will never change...

[spiceycat]

OKW is THE original DVC and that will never change...

now that everyone can agree with - still remember when Riche had to confess he was actually staying in BWV....

1-bedroom are great - but hey folks nothing is wrong with studios. when you have to take a studio or not go - you take the studio.

go too often to get 1-bedrooms.

[DebbieB]

I agree the studios are nothing special. But the 1 bedrooms and larger are spectacular! I never considered DVC until I stayed in a 2 bedroom with friends. I also love the water views. My Mom loved OKW (she has since passed), she loved watching the rabbits, ducks & birds in the morning.

http://im1.shutterfly.com/media/47b5db35b3127ccecb49c916b5d900000010O08AZOGTFq4ZtA e3nwQ/cC/f%3D0/ps%3D50/r%3D0/rx%3D550/ry%3D400/

http://im1.shutterfly.com/media/47b5db35b3127ccecb49e518b5c100000010O08AZOGTFq4ZtA e3nwQ/cC/f%3D0/ps%3D50/r%3D0/rx%3D550/ry%3D400/

[LisaS]

I agree the studios are nothing special. But the 1 bedrooms and larger are spectacular! I never considered DVC until I stayed in a 2 bedroom with friends. I also love the water views. My Mom loved OKW (she has since passed), she loved watching the rabbits, ducks & birds in the morning.I agree about watching the animals and birds! We had a water view on our last stay and there was no need for an alarm clock because there was one particularly loud duck who woke us up every morning. What a great way to wake up in the morning! We also had a great blue heron just feet away from our balcony most days.

http://photopost.wdwinfo.com/data/747/81115Heron_at_OKW.JPG

[DisDaydreamer]

I agree about watching the animals and birds! We had a water view on our last stay and there was no need for an alarm clock because there was one particularly loud duck who woke us up every morning. What a great way to wake up in the morning! We also had a great blue heron just feet away from our balcony most days.

http://photopost.wdwinfo.com/data/747/81115Heron_at_OKW.JPG

You are speaking to my heart... We have a rooster in our neighborhood and I am sure it irritates some, but I just love hearing that creature announce daybreak... even on the weekends. :)

[starbox]

I have to agree that DVC studios are not the best of what DVC has to offer.

I disagree - studios give you a couch and a bed instead of two beds. For me, psychologically, being in a studio with a couch does not have that "hotel feel". Staying in studios has allowed us to squeeze as much as 32 nights in Disney resorts out of our points. To me - that's the best DVC has to offer in terms of bang for your vacation buck. :thumbsup2 :thumbsup2

To the OP - OKW is not our favorite resort, but I had the best mousekeeping of any DVC trip at OKW. The canal view rooms have great balconies, and the pool slide is one of the best.

[M-I-C-K-E-Y]

We have a rooster in our neighborhood and I am sure it irritates some

There's some "roosters" on the DISboards as well... ;)

[lisaviolet]

This is why:

http://i229.photobucket.com/albums/ee41/lisaviolet/WDWfamilyadventure082.jpg

And not everyone was there yet!

I actually double my space on vacation in a one bedroom OKW suite. :lmao: I live in a small downtown condo.

But the balcony - for me hand's down - that wonderful balcony!

And this was taken from the boat -

http://i229.photobucket.com/albums/ee41/lisaviolet/WDWfamilyadventure058.jpg

http://i229.photobucket.com/albums/ee41/lisaviolet/WDWfamilyadventure059.jpg

[bonrea]

#1 - The true Advantages to OKW over the other DVC resorts are in the 1 BR and higher rooms.

To me a Studio is a glorified Hotel room no matter where you stay except for SSR than it's a glorified motel room because of the exterior concrete hallways.

If you have a car no resort is more convenient to park at.
If you have kids no resort offer the spacious accomadations as OKW
If you have kids then most likely Laundry will be done, Full size Units in it's own seperate room , not in a closet that puts you in the way when using
If you are on a budget you probably have to do some cooking, on a long stay OKW has a normal size fridge that can actually hold all of your groceries.
In OKW 2 people can be in the kitchen at the same time.
I can stay here more days with my points than anywhere else.
Largest patios and balconies , that are the quietest in all of WDW many with great golf course views - very relaxing
The pools at OKW are way less crowded than any other in WDW. The one at Turtle Pond is the best kept secret- a decent size quiet pool.


All of the OP complaints are maintenance or housekeeping issues that I have encountered at BWV and BCV - so they exist everywhere.

DIT TOE!!!.... COULDN'T HAVE SAID IT BETTER!

If you found so many problems with the room when you went in, demand a different room right away. Don't hesitate to request better accommodations and service. If you don't they will not know you have a problem.

popcorn::

[Simba's Mom]

...Yep - Rich would be proud of this statement... :)
You know, I was just thinking about him "complaining","Yeah, but you need more than one paper towel to clean that kitchen."
As a PP said, the biggest plus for me at OKW is that huge balcony where everyone can sit around the big table with their feet up. And I love being able to park right in front of my villa-truly feels like we're coming home when we come back.

[OneMoreTry]

So, I have heard from a lot of people that they love OKW and I am trying to figure out WHY??

Checked in to OKW studio on Monday morning after 3 separate stays at SSR. I feel like I downgraded to a glorified motel room...the walls and ceilings are SO thin. The people above us right now sound like they are marching instead of walking! We seem to hear everything that moves, every word that's said. The grout on our bathroom floor and the bathroom tile is severly neglected (sticky and an old band aid behind the door when we first got to our room) and the air conditioner vent was COVERED in dust and cobweb looking collections of "ick". We called guest services about both cleanliness issues and it was remedied the next morning.
When we pulled in, the buildings looked beautiful but the inside did not match at all. The carpet has big stains and I was "lucky" enough to find a little black hair in one of the bedsheets (which was immediately stripped and we used the other bed - which creaks with every toss or turn, but at least the sheets were clean). Room 4410 for anyone interested. Close to a pool and a bus stop, which is nice - but there is nothing I can say positive about this resort...Flame me if you wish - but I will choose to stay at home rather than check in here again if another resort is not available next time we wish to travel.
Oh, and I got a little pizza flyer shoved through the side of our door and it actually made it all the way inside of our room. I thought it was private property and couldn't imagine Disney allowed this sort of thing! I did call guest services about that too.
Anyway, I felt like I had to vent and I would also be interested in hearing what it is that others love so much about this place.


Whew!! I'm glad that hasn't happened to me in all my stays there.

[ILoveMyDVC]

because it's the real Disney Vacation Club :rotfl2:

[DisDaydreamer]

because it's the real Disney Vacation Club :rotfl2:

The Original....

[np4gp]

Well, I knew some people would certainly have their opinions about my thoughts...but WOW - 4 pages?? LOL. There was no intent of "bashing" OKW. My question of what people love about the place was an actual question and not a sarcastic way of saying - y'all are crazy. :angel:

We just got home, and after talking to quite a few other DVC members at OKW - I know that we will eventually have to give it another shot - but NOT in a studio and it will probably be if there is no other resort and we are really desperate for a Disney stay. As we were told about a dozen times in the buses or waiting at a bus stop, the studios are not the glory of OKW. I cannot disagree with that. I think my husband and I just prefer a different feel in our resort. We have been to Key West many times and lived in Florida for 30 years and I guess the "OKW feel" doesn't really do anything for us. Perhaps we are "Florida'd" out.

PS. Building 23-26 were closed off, assuming they were doing some refurbishing...

Now -
We did talk to guest services the night we got in about the air vent and the tile. It was taken care of the next morning. Unfortunately, the tile was not cleanable. The stickiness was gone and the old band aid was gone, but the dark spots were not. I guess the tile was just old and dingy.

I did not call about the sheet. It was easily fixed by just taking it off and avoiding that bed...lol

We did not ask for another room because I don't like to be trouble...and honestly, moving would not be worth it when trying to pack up a 2 year old and his things, as well as our own. We made the best of our room - put towels down on the floor when our son was down there playing, slept on the other bed, and spent as little time in the room as possible.

On the positive side - the front desk people were really really nice, as were the people in the gift shop and Goods to Go. Even though the people who answer the phones when you call guest services were not so nice. I got the feel that they felt bothered by a phone call.

The store does have some of the better DVC merchandise that I have seen in our visits to other resorts. We have gone to the other resorts just to check them out and see which ones we want to try next...

We do know that you get more bang for your buck, so to speak, at OKW. We never need more than a studio and so I am going to be more inclined to choose a studio and use more points at a place I like, even though I might be able to get more nights if I went with OKW.

I have another question - does anyone know if the AKV Kidani value studios are going to be along the same lines as the OKW studios - like, same layout (just wondering since they are both the same points value)? At AKV, what is the difference between value and standard - is it just the view?? We could care less about view really - just an added perk if ours is nice. In fact, we didn't even look out the window this week...so, not a big deal.

Anyway, I know people love OKW and I knew I would get some good replies that would actually answer my question and give me something to consider when thinking about going back, and I knew I would get some of the feisty OKW lovers who would think I was being :snooty: - :flower3: It's all good.

We are back to SSR in a couple months, hopefully BW or BC at the end of the year and AKV right after that. I look forward to having more experiences to compare to this most recent one.

[bookwormde]

Thanks for the info on 23-26, We are doing a GV HH in June (which is building 25) so maybe it will be “refreshed”

Also there are no value class units at Kidani, just standards and savanna view

bookwormde

[starbox]

I have another question - does anyone know if the AKV Kidani value studios are going to be along the same lines as the OKW studios - like, same layout (just wondering since they are both the same points value)? At AKV, what is the difference between value and standard - is it just the view?? We could care less about view really - just an added perk if ours is nice. In fact, we didn't even look out the window this week...so, not a big deal.
.

AKV value studios are significanly smaller than sv studios - and the space is lost in the main living area. There's a storage bench-type thing in a regular studio along the wall with the wardrobe - that's gone in a value and all the rest of the furniture is pretty much pushed up against each other. They also have a reverse set-up with the bed against the window and couch as you walk in (which does open the room up a bit psychologically).

I stayed in a value AKV studio for 4 nights last spring break (with just my 2kids) and it was fine for the three of us. The view was great - we were very close to the pool. It is a bit challenging to figure out where to put the coffee tables and cushions once the sofa is unfolded.

After staying in the value studio, I actually called and cancelled a AKV value I had reserved for June when DH would be joining us. IMHO - it would be too small for four. I actually switched to OKW :goodvibes

[pinnocchiosdad]

As they say, " to each their own". But I too don't get it. My 1st DVC trip was OKW and after hearing how big the room were I was totaly disappointed. There was only one place to eat and that was so-so. It was a long walk from our room to the reorts ameneties. When I retire and spend several weeks at a time at WDW and have my car with me, I think I will appreciate OKW more. But for now I'll stay elsewhere. JMHO.

[Kmango]

Well, I knew some people would certainly have their opinions about my thoughts...but WOW - 4 pages?? LOL. There was no intent of "bashing" OKW. My question of what people love about the place was an actual question and not a sarcastic way of saying - y'all are crazy. :angel:

We just got home, and after talking to quite a few other DVC members at OKW - I know that we will eventually have to give it another shot - but NOT in a studio and it will probably be if there is no other resort and we are really desperate for a Disney stay. As we were told about a dozen times in the buses or waiting at a bus stop, the studios are not the glory of OKW. I cannot disagree with that. I think my husband and I just prefer a different feel in our resort. We have been to Key West many times and lived in Florida for 30 years and I guess the "OKW feel" doesn't really do anything for us. Perhaps we are "Florida'd" out.


I totally understand that. Until I moved to Florida, I didn't really have any strong feelings about OKW one way or the other. But now it just doesn't do it for me, not because of anything that's wrong with it, just because it doesn't feel different. I live in a condos-in-Florida atmosphere. I don't want to vacation in one too. However, I can see why people from non-tropical places would love the atmosphere of OKW.

[Kmango]

I have another question - does anyone know if the AKV Kidani value studios are going to be along the same lines as the OKW studios - like, same layout (just wondering since they are both the same points value)? At AKV, what is the difference between value and standard - is it just the view?? We could care less about view really - just an added perk if ours is nice. In fact, we didn't even look out the window this week...so, not a big deal.

I'm fairly sure that there are not going to be value studios at Kidani. The difference between value and other rooms at Jambo is size, a result of having to shoehorn rooms into an existing space. In the new building, all rooms will be either Savannah view or Standard view.

[jekjones1558]

I totally understand that. Until I moved to Florida, I didn't really have any strong feelings about OKW one way or the other. But now it just doesn't do it for me, not because of anything that's wrong with it, just because it doesn't feel different. I live in a condos-in-Florida atmosphere. I don't want to vacation in one too. However, I can see why people from non-tropical places would love the atmosphere of OKW.

ITA with this thinking. We are from the frozen tundra and VWL doesn't really turn us on, even at Christmas. Even the dark wood at AKV kind of bothers us. We like a lighter decor when at WDW. Isn't it great that we have so many DVC choices so we can ALL have what we like! :goodvibes

[DVCSAMNH]

Just returned yesterday from a stay at SSR. When we opened the door to our room on the first day at 4PM the place literally looked like a bomb went off in it. From what I could tell the mousekeeper who had been working on the room had stripped and remade the bed and emptied the garbage but that is as far as she had gotten. Trash cans were literally thrown all over the room as were sheets, pillows, sofa cushions, etc... Well, you get the idea. This room was released for occupancy like this. We grabbed a mousekeeper who was in the hall who grabbed another and they took about 20 minutes finishing the room while we waited in the hallway.

If a supervising mousekeeper had to go through each room before it is released, this problem and the ones that the OP experienced probably would not happen. I am at a loss why this is not standard operating procedure with DVC. Just make it SOMEBODY'S job.

[Muushka]

I think my husband and I just prefer a different feel in our resort. We have been to Key West many times and lived in Florida for 30 years and I guess the "OKW feel" doesn't really do anything for us. Perhaps we are "Florida'd" out.

This is exactly why OKW is not our home resort.

However, I cannot throw the baby out with the bath water. While I don't consider OKW as my kind of resort, there is something that OKW has that my beloved VWL does not have. Room for guests other than my husband and I.

We have booked OKW for 2 events (my big birthday (for 8, 2 BR plus studio) and our family reunion- for 4 plus 2 not staying in the room with us, but included in plans). I appreciate the size of the 2 BR villas. My guests could spread out, we could all eat in comfort and nice large patio to enjoy. You won't get that anywhere else.

This is what we love about OKW.:cheer2:

Unless we didn't properly plan (last minute) or were short on points, we wouldn't do an OKW studio.

[Chuck S]

If a supervising mousekeeper had to go through each room before it is released, this problem and the ones that the OP experienced probably would not happen. I am at a loss why this is not standard operating procedure with DVC. Just make it SOMEBODY'S job.


At large resorts, like SSR or OKW, where there could easily be 100 units turnover a day (substantially more on Fridays and Sundays) and each unit takes even only 5 minutes to inspect, that is 500 minutes, or 8 1/3 hours of nothing but inspecting. And probably longer for larger units. That would be a minimum of 2 full time supervisory positions, probably 3 to 4, to be added to payroll and dues.

[DVCSAMNH]

At large resorts, like SSR or OKW, where there could easily be 100 units turnover a day (substantially more on Fridays and Sundays) and each unit takes even only 5 minutes to inspect, that is 500 minutes, or 8 1/3 hours of nothing but inspecting. And probably longer for larger units. That would be a minimum of 2 full time supervisory positions, probably 3 to 4, to be added to payroll and dues.

It seems like it would be worth it if we could avoid a whole bunch of room redos and changes. Maybe after a while it would pay for itself. They would have needed just 2 seconds to realize that they need to haul one mousekeeper's butt back into our room!

In these economic times, some serious oversight might help trim the staff to only the best of the best.

[Chuck S]

It seems like it would be worth it if we could avoid a whole bunch of room redos and changes. Maybe after a while it would pay for itself. They would have needed just 2 seconds to realize that they need to haul one mousekeeper's butt back into our room!

In these economic times, some serious oversight might help trim the staff to only the best of the best.


I don't kow, if those supervisors even make only $30K per year, at 3 for the minimum for OKW, or SSR, it would be hard to see how it would "save" nearly $100K per resort per year to offset the cost.

[DVC92]

At large resorts, like SSR or OKW, where there could easily be 100 units turnover a day (substantially more on Fridays and Sundays) and each unit takes even only 5 minutes to inspect, that is 500 minutes, or 8 1/3 hours of nothing but inspecting. And probably longer for larger units. That would be a minimum of 2 full time supervisory positions, probably 3 to 4, to be added to payroll and dues.

Just do it and keep the rooms "well" maintained. That is simply the way it should be. No ifs, ands, or buts. Based on the total number of points at OKW, the cost would be totally insignificant.

[Muushka]

Just returned yesterday from a stay at SSR. When we opened the door to our room on the first day at 4PM the place literally looked like a bomb went off in it. From what I could tell the mousekeeper who had been working on the room had stripped and remade the bed and emptied the garbage but that is as far as she had gotten. Trash cans were literally thrown all over the room as were sheets, pillows, sofa cushions, etc... Well, you get the idea. This room was released for occupancy like this. We grabbed a mousekeeper who was in the hall who grabbed another and they took about 20 minutes finishing the room while we waited in the hallway.

If a supervising mousekeeper had to go through each room before it is released, this problem and the ones that the OP experienced probably would not happen. I am at a loss why this is not standard operating procedure with DVC. Just make it SOMEBODY'S job.

We recently had a similar experience at VWL (but not nearly as bad as yours). I wrote to member services about what I found when I walked in the door and suggested that the person responsible for the room needs to leave it and return to it. All of our problems that we saw (except for the half loaded dishwasher) would have been caught had they just walked back into the room and took a quick peek.

I got a call from them and they said that my suggestion was a good one and hopefully this would be SOP.

I can understand mistakes, we all make them. But in our room there were 4 very visible and one not so.
This room should never have been released either.

[Simba's Mom]

Well, I knew some people would certainly have their opinions about my thoughts...but WOW - 4 pages?? LOL. There was no intent of "bashing" OKW. My question of what people love about the place was an actual question and not a sarcastic way of saying - y'all are crazy. :angel:


That's OK, the people who love OKW do seem to have a reputation;) I remember one time I stopped by a DVC Sales booth and got chatting with the salesperson. When I told her that we own at OKW and DH doesn't want to stay anywhere else when he's at WDW, I can still remember her exact words-"Oh, yes, those OKW owners! They're sort of .......[looking for the correct word] fanatical!"

[La2kw]

Well, I knew some people would certainly have their opinions about my thoughts...but WOW - 4 pages?? LOL. There was no intent of "bashing" OKW. My question of what people love about the place was an actual question and not a sarcastic way of saying - y'all are crazy. :angel:

Funny, but these lines sound like bashing to me.:confused3

"So, I have heard from a lot of people that they love OKW and I am trying to figure out WHY??"

"I feel like I downgraded to a glorified motel room."

"Close to a pool and a bus stop, which is nice - but there is nothing I can say positive about this resort."

"I will choose to stay at home rather than check in here again if another resort is not available next time we wish to travel."

These lines are probably the ones that got some of us OKW lovers so riled up!:goodvibes

[jade1]

OKW is a very good resort IMO. We just like the others even better.

[patsal]

The one bedroom is as large as my living room, dining room, kitchen and half my family room put together.

The full sized laundry room leave room to do laundry, full loads, and a place for kids to change so no one is left waiting to get ready.

The full sized kitchen table without the dorky bench is awesome and much more like home for eating.

Parking in front of a condo unit is so much easier than a large far away parking lot or valet parking IMHO.

Full sized laundry rooms at all pool locations makes staying in a studio easier for laundry purposes than BCV and VWL (not sure about others as I have never tried it)

Personally I hate wandering through beautiful lobbies in my bathing suit, at OKW I never have to do that!

The best thing about DVC one size doesn't have to fit all, so if you don't like a resort you have many other choices!

[VLee]

Quote:

Oh, and I got a little pizza flyer shoved through the side of our door and it actually made it all the way inside of our room. I thought it was private property and couldn't imagine Disney allowed this sort of thing! I did call guest services about that too.


I just can't imagine...If this had happened to me, I don't think I could have slept all night, probably would have worried about that flyer so much that I don't know if I would have made it to the parks the next day...heck, I might would have just canceled the whole trip...maybe even sell my DVC!
:rotfl2: :rotfl: :sad2:

[dvc at last !]

ITA with this thinking. We are from the frozen tundra and VWL doesn't really turn us on, even at Christmas. Even the dark wood at AKV kind of bothers us. We like a lighter decor when at WDW. Isn't it great that we have so many DVC choices so we can ALL have what we like! :goodvibes

I agree... I also think SSR is too dark ... and it reminds me of home...
I love, love and love OKW !


:cool1:

[M-I-C-K-E-Y]

I just can't imagine...If this had happened to me, I don't think I could have slept all night, probably would have worried about that flyer so much that I don't know if I would have made it to the parks the next day...heck, I might would have just canceled the whole trip...maybe even sell my DVC!
:rotfl2: :rotfl: :sad2:

:rotfl2: :rotfl2: :rotfl2: :rotfl2: :rotfl2: :rotfl2:

[melimel2100]

I checked into a 2 BR at OKW on Sunday 1/11 and it was FILTHY...my first time staying there after numerous times at SSR and BW..I have to say I was extremely disappointed! I felt it was old and musty! Not up to DVC standards at all! I do not plan on staying there ever again. I liked the size of the rooms but felt that they were not well cared for. I know they are older but that does not mean that they have to stop washing the curtains, etc. I was SO disappointed. The walls are superthin and we even had beer pong tournaments being played above us. I will give Guest Services credit, they took care of that matter VERY quickly! We were in Bldg 37...way in the back...GROSS! Oh yeah, I got 2 pizza flyers stuck under my door...

[MiaSRN62]

There was only one place to eat and that was so-so.

Well, there are actually two places (and sometimes 3) : Olivia's , Goods to Go and sometimes the Turtle Shack is open.

But I wonder if the pizza fliers are from so many people ordering out ? I think once they get into the resort to deliver food to a villa, they feel they can just drum up some more business with those fliers. Disney is, in part, responsible for this. They don't offer enough food options at OKW. Honestly, since Olivia's discontinued take out (several years back) and Goods To Go closes at 10 pm (should be open until midnight---particularily during busy seasons when the parks are open late).....I know we've been forced to order offsite for food delivery. Maybe the nearby pizza places are catching on that OKW guests are desperate for food :rotfl: ;)

But overall, we really like OKW....the HUGE balconies on the 1 bedrooms and up are simply awesome ! We can literally fit our family of 5 out there all at the same time. We enjoy playing board games or whatever. Love the laid back "neighborhood" feel of the resort with the white picket fences. My kids rank the slide as probably the best on property. We stayed at BC in 2005 and the kids felt, that while the slide was long, it was slow !
And as a side note....my kids prefer OKW when we book studios. The girls don't mind sharing an actual queen sized bed vs a double size sleeper sofa. OKW studios have saved us alot of whining on part of dd's :rolleyes: Even when extra adults come, noone ever wants to sleep on the sofa. It's always "flip a coin" time. So it's nice that at least one DVC offers 2 "real" beds as an option.

We love the water views from our balcony most of all :

BLDG 34 :
http://i15.photobucket.com/albums/a400/MiaSRN62/Old%20Key%20West/100_2096.jpg


BLDG 62 :
http://i15.photobucket.com/albums/a400/MiaSRN62/Old%20Key%20West/cwnDm9YBuXh61bMA3Ly9aMmEg.jpg


BLDG 45 :
http://i15.photobucket.com/albums/a400/MiaSRN62/Old%20Key%20West/47b7cf28b3127cce98548a8baa930000-1.jpg

[np4gp]

As far a the comment about there only being one place to eat - I guess I should have mentioned that we were on QSDP and so, I should have said instead that the one counter service restaurant they have had VERY limited offerings and was not open long enough. I suppose I was spoiled by the CS restaurant at SSR.

As far as the pizza flyers go - I have two issues with that...

1) It is tacky and I was surprised that Disney had allowed it to happen. I can admit though, that I didn't think about the delivery drivers being in there to make deliveries and taking the opportunity to do a little advertising. Even still, I am fully immersed in Disney when I am there and I guess I am just a snob who doesn't like my vacation home to look like my car windshield when I go to leave a shopping center...

2) They came right through the door and into my room - I was in the room, alone with my two year old in hours past dark. My husband had to run out to school for the evening and I, by nature, do not like to be home alone with my son at night. I would love to think that all Disney property is super safe, but I am sure it is not immune to security risks. Which left me concerned that something could be slipped through my door so easily - something like a credit card by someone who knows how to pop open a door lock...Now don't misread this - I am not saying I was scared that the big bad pizza delivery company was sending out murderers and rapists to OKW.

PS. forgive me for having not looked up the crime statistics on Disney before leaving on my vacation so I could feel more at ease - but I do live in Central Florida and I know that our area as a whole has had a serious increase in violent crimes over the past several years. Knowing that, no matter where I go, I am entitled to a concern for my family's safety and the intention of always being aware of my surroundings ;)

[HGLightlyj]

So, I have heard from a lot of people that they love OKW and I am trying to figure out WHY??

Checked in to OKW studio on Monday morning after 3 separate stays at SSR. I feel like I downgraded to a glorified motel room...the walls and ceilings are SO thin. The people above us right now sound like they are marching instead of walking! We seem to hear everything that moves, every word that's said. The grout on our bathroom floor and the bathroom tile is severly neglected (sticky and an old band aid behind the door when we first got to our room) and the air conditioner vent was COVERED in dust and cobweb looking collections of "ick". We called guest services about both cleanliness issues and it was remedied the next morning.
When we pulled in, the buildings looked beautiful but the inside did not match at all. The carpet has big stains and I was "lucky" enough to find a little black hair in one of the bedsheets (which was immediately stripped and we used the other bed - which creaks with every toss or turn, but at least the sheets were clean). Room 4410 for anyone interested. Close to a pool and a bus stop, which is nice - but there is nothing I can say positive about this resort...Flame me if you wish - but I will choose to stay at home rather than check in here again if another resort is not available next time we wish to travel.
Oh, and I got a little pizza flyer shoved through the side of our door and it actually made it all the way inside of our room. I thought it was private property and couldn't imagine Disney allowed this sort of thing! I did call guest services about that too.
Anyway, I felt like I had to vent and I would also be interested in hearing what it is that others love so much about this place.

Not trying to discredit your post about OKW. I stayed in a SSR studio that was absolutely in awful condition -carpet worn and torn - and haven't stayed there since so I guess it can happen at any of the resorts. I will give SSR another try sometime. I love OKW and don't remember having a bad room. Maybe I have been lucky. I usually request top floor. :goodvibes

[MiaSRN62]

1) It is tacky and I was surprised that Disney had allowed it to happen. I can admit though, that I didn't think about the delivery drivers being in there to make deliveries and taking the opportunity to do a little advertising. Even still, I am fully immersed in Disney when I am there and I guess I am just a snob who doesn't like my vacation home to look like my car windshield when I go to leave a shopping center...

2) They came right through the door and into my room - I was in the room, alone with my two year old in hours past dark. My husband had to run out to school for the evening and I, by nature, do not like to be home alone with my son at night. I would love to think that all Disney property is super safe, but I am sure it is not immune to security risks. Which left me concerned that something could be slipped through my door so easily

I agree too np4gp......
I think it's tacky and soliciting shouldn't be allowed as well. I hate having to call an offsite place to deliver food because we're not left with any choice. I wish disney would offer more but instead they encourage the calling of local area takeouts and I'd bet they're not aware of the fliers. I have an offsite timeshare set up exactly like OKW. It's a larger (bigger than OKW even), spread out resort with 2-3 story buildings with no elevators. I've owned there since 1994 and always had ALOT more food options on that property available and room service to boot. So not only did Olivia's discontinue the take out.....but with Goods closing at 10 pm and Turtle Shack never seems to be open when I'm there......this is probably something I can say about OKW I don't particularily like. But the good things at OKW pretty much outshines negative things like food options for us.

[bsusanmb]

When DH and I toured the open house in the grand villa at SSR, there were some OKW owners there. Their comments to us were that they love OKW...it is home to them, and it is the Keyes...as intended to be. We bought at SSR and VWL. We prefer SSR as it has always been quiet...can't hear anyone next door or above. We stayed at OKW in a one bedroom and were impressed by the size of the villa. Well laid out. Of course, the carpet and furniture were not as new as SSR and kind of worn, but like someone else pointed out, SSR will be this way when it gets older. Personally, we aren't thrilled about the food choices at SSR or OKW.

We stayed in a studio at BCV and the mattress was so badly worn that the springs were sticking me in the back. We called and a new mattress was delivered immediately. If management doesn't know about a problem, they can't fix it. I am amazed that some maintenance issues aren't reported by the housekeeping staff, but oh well.

We have had housekeeping issues at VWL and SSR, but once reported they were taken care of promptly.

[OneMoreTry]

DVC is not 5 star and they don't claim to be. If someone wants perfect -- absolutely perfect -- they need to stay at a ritz carlton or similar property.

Isn't it the ritz that is starting a time share, or is it another similar chain? I have received flyers from yet another program that advertises very high end vacation resort properties on a point system, but the prices are beyond what I am willing to pay.

[DVC96]

As to the pizza fliers - we've stayed at OKW at least once a year since "96. We always receive the pizza fliers, but I believe they are for delivery of pizza from the Food Court at Port Orleans.

[melimel2100]

I don't want perfection, I want a clean room. I expect a clean room when I check in. I own a stake in DVC and I wouldn't have guests in my house in the condition in which I found my room.