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View Full Version : Problems with 800 number?


Claire L
01-08-2009, 09:46 AM
I keep getting the engaged tone, anyone else getting the same??

Claire ;)

PAcpl
01-08-2009, 09:54 AM
I was getting the same. Then when I finally got through I got a message that the system used make dining reservations is down and to call back tomorrow.

I was checking on a wait list so I proceeded through the steps and was holding. Then I found out the wait time was about 20 minutes, so I hung up. This is the second time I have called within 2 weeks and the wait time was over 15 minutes. What gives? :confused3

crazywig
01-08-2009, 10:04 AM
This is the second time I have called within 2 weeks and the wait time was over 15 minutes. What gives? :confused3

People are making their reservations for next December, this is always a huge call volume time of year.

Chuck S
01-08-2009, 10:21 AM
As the previous poster indicated, this historically is pretty normal for this booking season.

browniemtb
01-08-2009, 10:24 AM
On top of December booking the MS person I spoke to said they are fielding a lot of RCI requests. I guess these type of requests to trade out are time consuming. They also had 120 people on hold when I was speaking to her........

PAcpl
01-08-2009, 10:28 AM
People are making their reservations for next December, this is always a huge call volume time of year.

Ahhhhhhhhhhhh, it all makes sense now.