Do you tip housekeeping at DVC? [Archive] - The DIS Discussion Forums

sparkyboy

11-07-2008, 08:20 AM

You need a 4th choice: It Depends

We also always strip the beds and load the dishwasher and start it, clean counters, take out trash..... but we still always leave $5 or so (for a 5 day stay).

This last time, no tip. We arrived to a kitchen floor that was very sticky. The prior occupants probably spilled soda or something. And apparently our housekeeper had 2 problems. First problem, she must be hard of hearing and did not hear the noise when you walk on the tile floor. And 2, she didn't bother to mop the floor between guests. I used a towel to wipe up the stickiness and the towel was black. No tip for that housekeeper!

You must have had the same Mousekeeper that we had on our arrival day in Sept. because our floor was sticky, crumbs under the coffee table and dirty sheets on the sofa sleeper. We did not leave a tip last trip but did have left tip on previous stays.

dvcdisney

11-07-2008, 08:26 AM

We always do. I am one of those who have mousekeeping envelopes ready. But I do not put any money into it until I use it. This means that although I do tip, the amount tends to depend on the quality of work.

I do feel good about acknowledging great service, so it's important to me to show my appreciation. I do like the fact that sometimes they leave a thank you note. This to me show their appreciation as well.

(On a side note, I always leave an envelope with a tip for the Bell Service/ME who bring in our luggage from the airport in case we are not there. On our last vacation, they had written a little note saying how much they appreciate the thought. And I really appreciated it. When I spoke to bell services when they took down the baggage for us, he mentioned that they rarely see a tip envelope for them when they bring it from the airport. So we thought that maybe this is one of the reasons that we had such a problem getting our luggage (6 hours+) a few vacations before. It was so strange that as soon as we called to check on it, it arrived at our door in 5 mins.:confused3 but I guess this is another story - sorry for going on a tangent:) )

dvcdisney

11-07-2008, 08:39 AM

You must have had the same Mousekeeper that we had on our arrival day in Sept. because our floor was sticky, crumbs under the coffee table and dirty sheets on the sofa sleeper. We did not leave a tip last trip but did have left tip on previous stays.

We had experienced the same thing (at another hotel - not Disney) a few years back. And in that case, I did not tip them. I just couldn't understand how housekeeping could have gone through that room saying it's fine and ready for the next guest:sad2: . And I was under the impression that most hotels have a supervisor to check these rooms before it is offered to the next guest. Is this not correct?:confused3

Muushka

11-07-2008, 08:44 AM

You must have had the same Mousekeeper that we had on our arrival day in Sept. because our floor was sticky, crumbs under the coffee table and dirty sheets on the sofa sleeper. We did not leave a tip last trip but did have left tip on previous stays.

Yup, September! Was it OKW by any chance?

I have to add. As an owner, I cannot imagine creating such a mess and just leaving it, unless it happened as they were cleaning out the refrig when they were leaving.:sad2:

jlewisinsyr

11-07-2008, 10:04 AM

Most definately and one should...doesn't matter the frequency of the service, just that the service is provided. Now, if the service is poor, that is a matter of discussion.

BCV513

11-07-2008, 10:55 AM

Not at DVC. That's why I pay my dues.

If I'm at a regular hotel, I tip when I check out

jlewisinsyr

11-07-2008, 10:58 AM

Not at DVC. That's why I pay my dues.

If I'm at a regular hotel, I tip when I check out

But you're paying for housekeeping at a hotel too, it's in your room rate. It would seem your logic is flawed.

As a DVC member you should realize that the normal "housekeeping" fee is built into the room rates, and thats part of the reason they are not offered to DVC daily, to keep the dues down.

CarolA

11-07-2008, 11:03 AM

CraftyMouse

11-07-2008, 11:06 AM

Most definately and one should...doesn't matter the frequency of the service, just that the service is provided. Now, if the service is poor, that is a matter of discussion.

Housekeeping is not a tipped position. There is no need to tip Disney housekeepers, but anyone may do so if they wish.

JimC

11-07-2008, 11:11 AM

Not at DVC. That's why I pay my dues.

If I'm at a regular hotel, I tip when I check out

Disney does not consider housekeeping a tipped position, but many do it anyway. The norm elsewhere is $1/person/night in less expensive hotels and $2/person/night in upscale hotels. There are no norms for timeshares but a $1/person/night for trash/towel service and $2/person/night for full cleaning seems reasonable. Tips should be left in your room on a daily basis if in a hotel or on cleaning day if in a timeshare. Different housekeepers may attend your room each day. Leave your tip so that it is obvious to the housekeeper of its purpose.

Chellymouse

11-07-2008, 11:12 AM

I don't tip mousekeeping either. I agree that is why we pay dues. We also pay for housekeeping service and they are not paid a wage that requires them to be tipped. I tip bell services (frequently) and have not had any problems.

JimC

11-07-2008, 11:14 AM

Also, we do not tip as we don't take the T&T service. Our stays now are five nights and it seems wasteful to get new towels for one night.

sparkyboy

11-07-2008, 12:09 PM

Yup, September! Was it OKW by any chance?

I have to add. As an owner, I cannot imagine creating such a mess and just leaving it, unless it happened as they were cleaning out the refrig when they were leaving.:sad2:

no, it was as WLV. I did contact member services after we returned because my calls to front desk and housekeeping went unanswered.

Muushka

11-07-2008, 12:17 PM

no, it was as WLV. I did contact member services after we returned because my calls to front desk and housekeeping went unanswered.

VWL!!:scared1: How dare they????

I didn't call housekeeping because we had our family arriving and it was just easier to do it myself.

backyardponder

11-07-2008, 12:50 PM

jlewisinsyr

11-07-2008, 01:07 PM

I always tip (unless there was a problem). These are folks who, for the most part, work very hard to make our vacation more enjoyable. I can afford to buy DVC, buy airplane tickets, and buy theme park tickets. I have no problem leaving a tip for someone who probably doesn't make too much on this job.

Those who your recognize day to day also tend to be those who recognize you...

The whole "tipping" position drives me crazy. As a person who lives in NY and travels to NYC a lot, there are some expected "norms", regardless of how the position is qualified as.

I have a question for everyone...do you tip the person who delivers your paper, picks up your trash, your super (this isn't very common outside NYC and other large cities, so I expect some confusion), parking attendant, etc? Maybe not daily/weekly, but at least around the holidays?

ILuvCrush

11-07-2008, 09:47 PM

Anal Annie

11-07-2008, 10:02 PM

Those who your recognize day to day also tend to be those who recognize you...

The whole "tipping" position drives me crazy. As a person who lives in NY and travels to NYC a lot, there are some expected "norms", regardless of how the position is qualified as.

I have a question for everyone...do you tip the person who delivers your paper, picks up your trash, your super (this isn't very common outside NYC and other large cities, so I expect some confusion), parking attendant, etc? Maybe not daily/weekly, but at least around the holidays?

:lmao: My first job was a paper route when I was 10! Had it all the way into HS, then turned it over to my little brother at some point. That was in WV in the '70's - things have changed...we no longer have a paper carrier that walks around with papers folded up in a bag slung over their shoulders. I went out of my way to always put the papers inbetween the screen door and heavy door so they wouldn't get wet or blow away. If they didn't have a screen door I put it under the mat. So you bet I wanted my tips every week!! Now the carriers drive thru in the middle of the night and sling the darned thing into the driveway. But yes, I still tip them a little something so hopefully they'll put it in a plastic bag when it's raining (or :eek: in the PAPERBOX that's on the mailbox pole)!

As far as tipping...I am not quite up on all the etiquette but we tip delivery people, the trash people (at the holidays), hairdressers etc. For DVC Mousekeeping - we only leave $1 pp for T & T day if our stay is that long. I mean, they're only dumping the trash & setting out a new stack of towels. Nobody is sticking their face in the toilet to clean it or scrubbing the tub. We will leave a little more on our check-out day for whoever does the "real" cleaning.:goodvibes

MiaSRN62

11-08-2008, 01:08 AM

I always tip (unless there was a problem). These are folks who, for the most part, work very hard to make our vacation more enjoyable. I can afford to buy DVC, buy airplane tickets, and buy theme park tickets. I have no problem leaving a tip for someone who probably doesn't make too much on this job.

I agree 100% backyardponder....we always tip housekeeping.........
Most people tip hairdressers for instance, and they make over minimum wage.

while it's a personal decision, many sources do saying it's proper ettiquette to tip housekeeping :
http://www.preferredconsumer.com/food_drink/articles/tipping_basics.html

http://www.findalink.net/tippingetiquette.php

http://www.goodhousekeeping.com/family/etiquette/hotel-service-tipping-apr05

While not all, the majority of web sites I found suggested tipping the hotel housekeeper was appropriate. But it is at each individual's discretion. We tip the guys from the furniture store who delivered our new living room couches and tables even.....so I'll definitely leave a tip to those who clean up after me, scrub my toilet and make my bed etc

DISNEY FIX

11-08-2008, 04:13 AM

JaxFLBear

11-08-2008, 05:54 AM

I have a question... its sorta off topic, but related to the general discussion. How expensive is it to pay for daily housekeeping, when staying on points??

I'm still processing my paperwork, so I wasn't sure where I could find out:confused3

Thanks
Paula
Current rates from the member website:
Pay As You Play
With Pay As You Play service, you'll be provided with the following amenities free of charge at the start of your stay. After that, you may purchase more for the following fees:
Toiletries Package, $5.00 - 1 facial soap, 1 bath soap, 1 shampoo, 1 conditioner, 1 shower gel
Coffee Package, $3.00 - 1 package of coffee, 8 sugars, 8 creamers, 8 artificial sweeteners
Towel Package, $6.00 - 4 bath towels, 2 hand towels, 4 washcloths, 1 bath mat
Laundry Detergent (only in One-, Two-, and Three-bedroom Vacation Homes), $1.00 - 1 box

Additional Full Cleaning Rates:
Studio/Inn Room - $30.00 per day requested
One-Bedroom - $45.00 per day requested
Two-Bedroom - $60.00 per day requested
Three-Bedroom - $75.00 per day requested

Additional Trash & Towel Rates:
Studio/Inn Room - $15.00 per day requested
One-Bedroom - $20.00 per day requested
Two-Bedroom - $25.00 per day requested
Three-Bedroom - $35.00 per day requested

Note: Rates are subject to change

ILuvCrush

11-08-2008, 07:33 AM

Thanks Michael!!

The single towel package isn't very much to cover 4 days for 8 people in a 2br.... I guess I'll be looking at a 2nd one of those at least:confused3

Paula

jlewisinsyr

11-08-2008, 07:49 AM

Thanks Michael!!

The single towel package isn't very much to cover 4 days for 8 people in a 2br.... I guess I'll be looking at a 2nd one of those at least:confused3

Paula

I've always assumed, although I'm sure someone can speak about this a little more, that if you have a two bedroom, your basic allotment is twice as many towels as the studios (three times as much with a Grand Villa). It wouldn't make sense otherwise.

So if this holds true, and they give you twice as many, you'll have a towel for each person, which will be replaced on day 4. It's similar to what you probably do at home.

debbiepump

11-08-2008, 09:55 AM

No I don't. If staying only a day past the 'tidy' service, just call housekeeping and cancel and do ourselves. Not a biggie to us to throw our towels in with a load of whites if we're washing, can take out our own garbage, but then there are only 2 of us and no kids.

CraftyMouse

11-08-2008, 10:09 AM

I've always assumed, although I'm sure someone can speak about this a little more, that if you have a two bedroom, your basic allotment is twice as many towels as the studios (three times as much with a Grand Villa). It wouldn't make sense otherwise.

So if this holds true, and they give you twice as many, you'll have a towel for each person, which will be replaced on day 4. It's similar to what you probably do at home.

Each unit has the number of towels that occupancy permits. So...STs and 1BRs will have 4 towels/washcloths 2BRs will have 8T/8W and GVs will have 12T/12W.

ILuvCrush...why not just throw your towels in the washer as needed? We often have 8 in a 2BR and have never needed to purchase extra towel packs. We tend to use our towels for a few days and then wash them ourselves. If you prefer clean towels every day then you can wash them more frequently.

apurplebrat

11-08-2008, 10:38 AM

We always tip. We make our tipping envelopes before we leave home. We tip on T&T, full service day and when we chechout. If we call for extra pillows we tip the CM that brings those. We add in tipping to our budget.

a Really Bad Egg

11-08-2008, 10:39 AM

Yep...we tip...just because we want to...no worries if others don't feel the same.

:thumbsup2

MiaSRN62

11-08-2008, 10:47 AM

I don't tip mousekeeping either. I agree that is why we pay dues.

I agree our dues go towards paying for housekeeping services, but it's not like mousekeepers at the DVC resorts make any more money than the mousekeeper at the other non-DVC resorts. And in my humble opinion, housekeepers perform some of the nastier and more thankless jobs in WDW. They clean up dirty diapers, when kids get sick all over the beds or on the floors, just plain filth left by other guests....toilets and bathrooms that are left yucky.....I won't even tell u specifically what was being cleaned up by a mousekeeper on one of our visits. It was not a DVC stay, but rather at POP. We were told our room was done and proceeded over. We got there, and found the mousekeeper still cleaning a filthy room---let's just say, used personal hygeine products were being removed from bedding. Thankfully they were stripping the whole bed and providing all new sheets/comforters....it was bad....just gross.........

I also had friends in college who cleaned hotels/motels in NJ during school breaks and they could tell u some stories of how bad cleaning some rooms can be.

I just think these Mousekeepers see everything.....and if I can afford to vacation and dine in style, it's no biggie for me to throw a few dollars their way. Minimum wage working in a wdw gift shop, or being a restaurant hostess or a customer service rep, is alot different than making minimum wage and cleaning up after people imho.
I appreciate what they do to make my stay more enjoyable. But I still respect it's a personal decision for those that decide to tip or not........

Sammie

11-08-2008, 10:50 AM

I don't tip housekeeping because I do not require any services above the initial cleaning of our unit.

We do not get towel and trash service. We launder our towels, and sheets if needed, take out our own trash, wash dishes and put them away before we leave. We also vacumn daily and keep things very clean while there. We bring a bottle of 409 Spray to keep counter tops and such clean and wiped down.

I am sure our unit is cleaner when we leave than when we arrived.

Maybe they should tip me. ;)

If we had a situation where the housekeeper performed a special service during our stay such as an emergency cleaning, or the bringing of additional supplies etc. then yes definitely I would tip. Same policy for non DVC resorts.

CraftyMouse

11-08-2008, 11:08 AM

And in my humble opinion, housekeepers perform some of the nastier and more thankless jobs in WDW. They clean up dirty diapers, when kids get sick all over the beds or on the floors, just plain filth left by other guests....toilets and bathrooms that are left yucky.

I agree that the housekeepers clean up a lot of nastiness. If we ever needed them to clean up an out-of-the-ordinary mess, such as you describe above, I would definitely leave a tip, however we have never needed that kind of service. We take out our own trash, vacuum and clean the unit as needed and help prepare the unit for the next guest at the end of our stay (stripping beds, etc.). We usually cancel the trash and towel service and have only had stays long enough for a full cleaning a couple of times so we never feel the need to tip.

MiaSRN62

11-08-2008, 11:27 AM

If we ever needed them to clean up an out-of-the-ordinary mess, such as you describe above, I would definitely leave a tip, however we have never needed that kind of service. We take out our own trash, vacuum and clean the unit as needed and help prepare the unit for the next guest at the end of our stay (stripping beds, etc.). We usually cancel the trash and towel service and have only had stays long enough for a full cleaning a couple of times so we never feel the need to tip.

We do this alot as well CrafyMouse....they must love folks like us :)
But I guess I'm always thinking about the people they cleaned up before me---in order to make my villa nice for my stay. I see alot of people don't tip, so I guess I tip to thank them for providing me with a nice/clean/fresh villa upon our arrival (because it's almost 50/50 whether the people before us left a tip).....as well as thanking them with a tip for cleaning up after we leave (even though we rarely leave much of a mess). But ya know, this is just us and how we feel about it. I understand other peoples' feelings on the subject.

TiffanyW1

11-08-2008, 11:43 AM

We have never tipped, but that is because we have had housekeeping issues ever single time we have stayed DVC (BCV, WLV, and AKV)

FOTM_Ring_Bearer

11-08-2008, 07:52 PM

We always leave a tip. Maybe we've been lucky, but we've never walked into a villa that wasn't clean. I think the mousekeepers work very hard to get those villas cleaned as quickly as possible. It's just our way of saying thank you.

wisbucky

11-09-2008, 08:14 AM

DH and I tip every visit. Just about on every trip we call or catch one the housekeepers in the hallway and ask for maybe an extra packet of coffee or maybe another scrubbie for the kitchen. When they bring it right away we always give them a few bucks. On trash and towel day we leave a tip on the counter along with maybe a request and a big thank you. If we dont have a request we still leave a tip and a big thank you.

These folks who work in housekeeping make very little money. They are working this job to put food on the table and/or support children. We are very fortunate to be able to take vacations like we do and the money we make buys more than just food and clothes. I look at this way, out of all the money we spend while at WDW giving $10.00 or so to housekeeping is not going to break me but may just provide a struggling family with a little something extra that they may otherwise never get.

My parents were very poor while I was growing up. They worked to put food on the table. I wore hand me down clothes and only got a toy at christmas and my birthday. When my parents received cash as a gift for helping a neighbor or others the money was immedaitely put towards extremely needed items. And these items consisted of socks, soap, bathroom supplies and etc. If you have never had to grow up under these conditions you really cant comprehend how an extra $5 or $10 can make a difference for the week.

Muushka

11-09-2008, 09:08 AM

We have never tipped, but that is because we have had housekeeping issues ever single time we have stayed DVC (BCV, WLV, and AKV)

This surprises me. We have stayed at DVC twice a year, sometimes 3 times a year since 2001 and this is the only time we did not leave a tip. I guess we have been very lucky. I hope you have not been members long!:goodvibes

Jaaron2

11-10-2008, 01:16 PM

We always tip. 5 dollars for every towel animal left:rotfl2: Just kidding.

Once when we came back from being out mousekeeping took all my sons stuffed animals and created a scene with them. We just got such a kick out of it! We figure if we get good service we should pass along the appreciation.

psimon

11-10-2008, 02:12 PM

If they come in and do a good job we will tip them a little, sometimes they go above and beyond even though it is just that 4th day of service.

What do you define as a "good job"?

We were there on day 4 when the maid came in. She took the dirty towels (as she is supposed to do), took the trash (as she is supposed to do), left clean towels and empty trash cans (as she is supposed to do).

So.... does that qualify as a good job, or just doing her job?

---Paul in Southern NJ

Muushka

11-10-2008, 02:18 PM

I guess I will tip for them just doing their jobs. But I want to make their jobs a little more pleasant and to let them know that I appreciate what they do.

Leaving a dirty sticky mess all over the kitchen floor is not doing their job. It is just YUCK!

DVC-Don

11-10-2008, 03:26 PM

Somtimes, it's rare.

BlakeNJ

11-10-2008, 04:29 PM

BlakeNJ

11-10-2008, 04:30 PM

What do you define as a "good job"?

We were there on day 4 when the maid came in. She took the dirty towels (as she is supposed to do), took the trash (as she is supposed to do), left clean towels and empty trash cans (as she is supposed to do).

So.... does that qualify as a good job, or just doing her job?

---Paul in Southern NJ

That is doing her job but wouldn't you leave a tip for a regular hotel stay? After all, they are just doing their job too, right?

shovan

11-10-2008, 04:32 PM

We do leave a small tip for trash & towel service. Lots of people have mentioned not tipping when they arrive to a less than clean room. If a room is not acceptable when we arrive I always call & have them take care of the problem.

DisDaydreamer

11-10-2008, 04:35 PM

Behaving myself and just voting #2. Not getting involved in discussion. :)

dvcbnd

11-11-2008, 08:02 AM

Yes, we do leave a tip. IMO, I feel that people tend to work harder if they feel that their hard work is appreciated. :goodvibes

dvcdisney

11-11-2008, 12:17 PM

Where did you leave the ME luggage tip? I always wonder if those guys/gals ever see a tip. Seem as if there would be a better way to get them a little extra cash.

I actually make sure the envelope is large and the writing is large so it catches their eye. I make sure they know it's for them by writing "To Magical Express/Bell Service - Thank You". In most cases (1 bedrooms), I leave it in front of the mirror at the vestibule. So as soon as they open the door, it's directly in front of them. In the AKV (Jambo) room, we left it prompt up with something on the kitchen island.

Out of 10-12 times we have done it, I believe it was only once that they didn't see it. My husband called to find out who brought it up, but they said that they didn't know and that we should just keep it and utilize their service on the departure day so that we can give the tip. So we did. :)

dianeschlicht

11-11-2008, 02:27 PM

Housekeeping is not a tipped postion IMHO. Tipped positions are those where the employee is paid less then minimum wage on the assumption they will get tips. Or those where the employee goes above and beyond.

So I don't tip.

Yep, same here. If it was to be a tipped position, Disney would say it is. Disney specifically says it is NOT a tipped position.

bobbiwoz

11-11-2008, 04:52 PM

I tip because I appreciate the work they have done to make my stay enjoyable. It's a Thank you from me.
Bobbi:goodvibes

wisbucky

11-11-2008, 04:53 PM

Yep, same here. If it was to be a tipped position, Disney would say it is. Disney specifically says it is NOT a tipped position.

Disney can define a tip position as they wish. Which means they expect those positions to be given tips. However as the definition of a tip is (a small present of money given directly to someone for performing a service or menial task), I prefer to give tips here and there as I feel are deserved. However as DVCBND said people will work harder when they feel others appreciate what they do, plus it shows in their performance.

I wonder how many folks here get a Christmas bonus each year. If you knew this year you were not getting a bonus would feel less appreciated all of a sudden.

MiaSRN62

11-11-2008, 06:57 PM

If it was to be a tipped position, Disney would say it is. Disney specifically says it is NOT a tipped position.

While I respect everyone's feelings on this issue, and I fully realize nothing I say will change that, I don't base whether I tip or don't tip because someone (ie Disney) says it's expected or not. And alot of reputable sources that I provided links to in a previous post, do say that hotel housekeepers should receive a tip. So who do we believe ? I think it's up to how the individual feels on the matter. I feel it's what each of us wants to do or feels comfortable doing.

I tip many people from time to time during the year that aren't officially tipped positions. Those who comes to mind : hair stylist, mail carrier, my vet's office staff, our trash men, the teenager who played host at my dd's birthday party at Happy Tymes, the guy who washed and detailed my car , the delivery guys from JC Penney who delivered my living room set........I just prefer to show my appreciation to those I feel have done something to make my life easier/better/more enjoyable etc during the year. Alot of times it's people who I feel have a difficult or thankless job in direct proportion to what they earn per hour. And a tip can be money or a gift.

So I'm sure pretty much of all of the above are not dictated/designated tipped positions, yet I choose to see past that......and of course, not everyone chooses to do the same and this is their perogative. I think alot of tipping (who is and who is not), is about choice and perhaps even on a case by case basis as wisbucky stated. I wouldn't tip a waitress who blatantly ignored us during a meal or who was rude---and this exact thing happened to us at a Friendly's over the summer in FL. We specifically told her we were in a hurry (had to get to a meeting at my dd's school) and she literally spent the majority of the time we were in there outside the restaurant on her cell phone. We sat for like 10-15 min waiting for the check before we got up and asked to pay with the manager. She specifically knew we needed to eat and get out of there quickly and the restaurant was not busy. So in her case, she didn't even try to do her job to the best of her ability. And I agree....we wouldn't tip housekeeping if they ignored calls for services or did a poor job cleaning. But I have not encountered that at a disney hotel (DVC or non) to date.

DisDaydreamer

11-11-2008, 07:20 PM

.

Once in a while you make perfect sense.... :rotfl:

Kidding, you always make sense :flower3:

jekjones1558

11-11-2008, 08:51 PM

I just wanted to thank the OP for this thread. Tip threads on this board sometimes have made me feel like an oddball because I think good mousekeepers deserve a tip. I now know I am far from alone!

mikron

11-12-2008, 09:54 AM

We only stay for 2-3 days, we live 80 miles fron Disney and visit a lot. We never see the same people cleaning, who gets the money if you tip.

BEASLYBOO

11-12-2008, 10:33 AM

I tip!

HGD24

11-12-2008, 12:21 PM

I don't base tips on how the room looked when we entered it for the first time. It may not be the same housekeeper cleaning up after us that cleaned up after the prior occupants. Instead, I see tipping as a way to say thank you to the person cleaning up after us. We're not at all messy and do what we can to make the housekeeper's job easy and quick, but they're still cleaning up after us and deserve a little thank you. That's how we feel anyway.

horselover

11-12-2008, 04:14 PM

(On a side note, I always leave an envelope with a tip for the Bell Service/ME who bring in our luggage from the airport in case we are not there. On our last vacation, they had written a little note saying how much they appreciate the thought. And I really appreciated it. When I spoke to bell services when they took down the baggage for us, he mentioned that they rarely see a tip envelope for them when they bring it from the airport. So we thought that maybe this is one of the reasons that we had such a problem getting our luggage (6 hours+) a few vacations before. It was so strange that as soon as we called to check on it, it arrived at our door in 5 mins.:confused3 but I guess this is another story - sorry for going on a tangent:) )

I'm sorry to say this never even occured to me (although I have only used ME once). I did tip when they came to pick-up the luggage at check-out but totally forgot about check-in. That is a really good point & if I use ME again I will leave an envelope for bell service. They work hard & deserve the tip.

As far as tipping mousekeeping we've only had one DVC trip so far & it was only 3 days. Since we didn't see or use them for anything I didn't feel it was necessary to leave a tip. If I stayed for more than 4 days I would leave something on the 4th day.

*KeepMovingForward*

11-23-2008, 08:42 AM

No, we do not tip when staying on points. I'm usually very generous, but sometimes I start to feel like I have to tip everyone I encounter and it just gets out of hand. I still tip the bellman, valet, etc. If maid service were provided each day of my stay or we were at a non-DVC room, I'd tip daily.

starbox

11-23-2008, 12:31 PM

We stay in studios, and tip on T&T day (5$). If the room was really clean when we checked in, I will call to find out who cleaned it and leave 10-20$ @ the front desk for them as a thank you.

jcemom

12-20-2008, 12:48 PM

Where did you leave the ME luggage tip? I always wonder if those guys/gals ever see a tip. Seem as if there would be a better way to get them a little extra cash.I thought I read, back when ME started, that they were paid extra for the delivery of the luggage since they wouldn't be getting a tip. I can't recall where I read that though. I've always wondered about it myself but never thought to leave a tip somewhere in the room where they would see it. I wonder if they really go get paid extra to compensate for the loss of tips or if it's my imagination that I saw that somewhere. :confused3

jblrn2b

12-20-2008, 04:27 PM

VWL!!:scared1: How dare they????

I didn't call housekeeping because we had our family arriving and it was just easier to do it myself.

I don't understand?! Aren't we already paying for "Disney Service". If something was wrong when checked in I would expect them to fix it. Just because we "own" doesn't mean we should get inferior service - I believe we should get extraordinary service. What do other's think? I am scared as a new DVCer because I have heard about this inadequate service a lot. I expect the room to be clean when I enter. Why is it easier to do it yourself? I don't want to settle thats why I bought DVC.

PS I am not beating up the poster! I just want what I paid for.

Muushka

12-20-2008, 04:34 PM

I don't understand?! Aren't we already paying for "Disney Service". If something was wrong when checked in I would expect them to fix it. Just because we "own" doesn't mean we should get inferior service - I believe we should get extraordinary service. What do other's think? I am scared as a new DVCer because I have heard about this inadequate service a lot. I expect the room to be clean when I enter. Why is it easier to do it yourself? I don't want to settle thats why I bought DVC.

PS I am not beating up the poster! I just want what I paid for.

In my case, what's not to understand? It took me 10 minutes to clean a very sticky dirty floor. If I knew for a fact that someone would have come right over and cleaned pronto, I would have called housekeeping. But from experience, it could be up to an hour for them to arrive. By then my family would be just arriving. In this case, it was easier to do it myself. Some battles are worth fighting, this one wasn't.:thumbsup2

Muushka

12-20-2008, 05:04 PM

I just wanted to add that we have checked into DVC resorts probably 25 times now, and this is the first time I would call our villa unsatisfactory. I would not be afraid of DVC, but I don't enter a villa looking for dirt. I enjoy my stay much more that way!

Laneychris

12-21-2008, 07:29 AM

We don't use the mouse keeping, I feel like I can do a better job even if I am on vaction. I like to know my kids can walk barefoot and I feel good about it.

cobbler

12-21-2008, 08:56 AM

Most of the time no we don't because we haven't stayed long enough to get a full cleaning, only trash and towel.

We gather up the trash and towels for them and leave them near the door so they are easy to grab, when we return the baskets do have new liners in the but aren't put away and new towels are usually just left in a bunch on the table so for that, we don't tip.

wedance6

12-22-2008, 12:00 AM

No, because they never do anything more than change out our towels. How hard is that? They even left them for me to do one day at SSR, since we were taking a nap when they came

wedance6

12-22-2008, 12:03 AM

I don't understand?! Aren't we already paying for "Disney Service". If something was wrong when checked in I would expect them to fix it. Just because we "own" doesn't mean we should get inferior service - I believe we should get extraordinary service. What do other's think? I am scared as a new DVCer because I have heard about this inadequate service a lot. I expect the room to be clean when I enter. Why is it easier to do it yourself? I don't want to settle thats why I bought DVC.

PS I am not beating up the poster! I just want what I paid for.

WE were not satisfied at SSR with most of the lamps and behind the beds, and the top of the fridge being dusty and dirty, so we called them, and they came right over within an hour or so, and cleaned. AKL was spotless on the other hand, much cleaner resort.

MiaSRN62

12-22-2008, 05:57 AM

wedance says :No, because they never do anything more than change out our towels. How hard is that? They even left them for me to do one day at SSR, since we were taking a nap when they came

Mousekeeping won't come in if you're asleep ? This has happened to us before and we just call when we awake or the next day and they do our trash, towels, replenish paper plates/cups if we're in a studio etc. Our most recent stay was at VB in Aug. On T&T day, they changed the trashcans, supplied us with fresh towels, made our beds and even wiped out the sink and cleaned the toilet (I knew this because the water was blue with disinfectant when we came back from the beach). We also received new soaps. They replaced all the paper plates we had used the previous days as well. So we appreciate this service and tip accordingly. It certainly doesn't break our bank to leave a couple dollars for them.

"how hard is that" you ask ? Mousekeeping enables you to vacation in a clean villa when you check in and they also clean up after you (change bed linens, trash, vacuum, srub toilet/tub/sinks) after you checkout. So respectfully, I take issue with your statement wedance ? If you choose not to tip, that is your perogative. But to make a statement like "how hard is that"....that is what I really don't respect. :confused3

ClarabelleCow

12-22-2008, 06:45 AM

Honestly, I don't tip at hotels or DVC, Unless - they previous maid/houskeeper left an envelope stating exactly who worked in the room. If I personally have interaction with someone then yes I will tip. As far as ME, I was told the same thing that they get paid extra because of the lost tips. I'm on vacation, I pay all my dues/fees, the last thing I want to do is run around worrying about who got tipped and not. Also we are not those sloppy types, we always pick up, I have the kids tidy up, we don't leave until the room is tidy, the dishes are running and the counters are wiped down and the remote is where it is supposed to be!!! Hate coming in late at night and can't find the remote!!!! haha Our other timeshare has daily housekeeping, I usualy tip 10.00 a day, (and sometimes more) it's a 3 bedroom unit. And they are great, whenever we leave the unit, they sweep in and clean it top to bottom, and on many instances, we have left for dinner, and they have come back in and tidied up, replaced towels, etc. None of it is necessary, but just what they do! And certains times when "royality" is staying on our floor, we get flowers in the room, wine, and other goodies!

RumpleMom

12-22-2008, 06:59 AM

We leave a tip at the end of our stay, with smaller bills, thinking that it can more easily be shared by co-workers, since we don't see who was there on T&T day.

We tip because we want to encourage better service in the future- positive reenforcement you know.

wedance6

12-22-2008, 11:56 PM

Mousekeeping won't come in if you're asleep ? This has happened to us before and we just call when we awake or the next day and they do our trash, towels, replenish paper plates/cups if we're in a studio etc. Our most recent stay was at VB in Aug. On T&T day, they changed the trashcans, supplied us with fresh towels, made our beds and even wiped out the sink and cleaned the toilet (I knew this because the water was blue with disinfectant when we came back from the beach). We also received new soaps. They replaced all the paper plates we had used the previous days as well. So we appreciate this service and tip accordingly. It certainly doesn't break our bank to leave a couple dollars for them.

"how hard is that" you ask ? Mousekeeping enables you to vacation in a clean villa when you check in and they also clean up after you (change bed linens, trash, vacuum, srub toilet/tub/sinks) after you checkout. So respectfully, I take issue with your statement wedance ? If you choose not to tip, that is your perogative. But to make a statement like "how hard is that"....that is what I really don't respect. :confused3

No...really how hard is it to leave towels and soap. I pay for the room to be clean, that is their job to have it clean before someone arrives for their stay. Like the previous post said, we pay plenty already with dues, etc. Now if they were to go above and beyond then I could see leaving a tip. 20 years ago people never tipped the hotel housekeeping, it's just a new custom.

MiaSRN62

12-23-2008, 01:51 AM

never mind.........

Mattsmommy

12-23-2008, 06:50 AM

We always leave a tip for TT, full cleaning, and checkout. The housekeepers work very hard. I don't like to clean especially while I'm on vacation.

MinnieVanMom

12-23-2008, 10:03 AM

When preparing to go to Disney I have to go to the bank and get $100 in $5 and then about $20 in $1.

Yes, we own and DVC, fly using FF miles, don't pay for extra bag fees and I buy AP each year.

It seems that once I arrive everyone has their hand out. I am really starting to resent it. I don't mind tipping for exceptional service but it seems that it starts with the ME driver who hands us our stroller and then put his hand out and waits. For putting the stroller under the bus??? Then the bell service stands there at our door with hand out for driving us to our "home". I thought is was their job? We don't have luggage because it arrives later via ME. Then there is the mousekeepper who makes cute little animals for DS so I must give her $5 for each time she does that. Then if we have a transfer, we again tip the van driver, the baggage check to get them to the van, then the next to get them to the room. Etc, Etc, Etc.

Ok, tipping is polite but I wish people didn't just expect and almost demand a tip for just doing their job.

kristenrice

12-23-2008, 11:28 AM

I did not tip on either of our 2 previous DVC stays and I do not plan to on any of our future stays either. We only stay 5-6 nights so all we get is a T&T service. Unless they forget to do it, I don't see how you differentiate "good" service from "bad" service....it's just "service".

I don't tip flight attendants, cashiers, my dentist or his hygienists, the drive thru server at McDonald's....the list goes on. These are workers who do the job that they are paid to do. Is it unglamourous sometimes? Sure, but it's their job. I work in EMS. I see and deal with things far more disgusting than a dirty toilet. Should I expect a tip because someone vomited on my stretcher and I have to clean it now? Surely, the next patient should also tip me because I took the time to wipe off the barf and apply disinfectant. (PLEASE NOTE: This is dripping with sarcasm and hyperbole)

Now, of course I tip servers, bartenders, taxi drivers and bell services. As far as I know, those folks are paid less than minimum wage and are dependent on tips. If people feel inclined to leave a tip four mousekeepers, good for them. I, for one, do not feel that it is necessary to tip someone for doing their duty.

TheTazDev

12-23-2008, 01:13 PM

We always tip housekeepers.....I certainly don't understand how the previous poster can lump in CM's who clean up after people (toilets, vomit, dirty diapers etc) to make our stay in our villas a pleasent one, on the same level as a dentist for crying out loud. Someone who most likely drives a BMW or Mercedes and make a couple hundred thousand a year ? Even Hygienests make a nicer salary than a housekeeper.
Do people tip hair dressers ? They make at least minimum and I see the majority of people tip them as an example ? And to lump yourself as an EMS health professional into the same category as someone like a housekeeper ? My wife is a nurse. She considers herself a professional health care provider. She would never expect a tip (and I don't think housekeepers EXPECT one either as another poster suggested.....but it's just a nice gesture imho & I am sure they are thankful for it).

Wow...some people never cease to amaze me. Of course, it's all free choice. If you don't feel it in your heart or gut to leave a dollar or two (is that really going to break the bank after you are spending hundreds/thousands for rooms/meals/tickets/souveniers) for the housekeepers while you're out and able to afford a very nice vacation at WDW (in part due to the mousekeepers)...well then.....there's nothing more to say really......

delmar411

12-23-2008, 03:39 PM

I don't normally tip but I told DH to leave them $10 this past trip as we had to leave a lot of food behind and while we did leave a note stating that the housekeepers could have anything they wanted to keep, they would have to take the time to take it out of the room and such so I wanted to make sure I compensated them for the extra effort. But since I was stuck in the room waiting for our last load to dry I stripped all the beds, got all the towels together, gathered all the trash and put it outside. I'm sure our room was done in a flash! LOL

dizzneebabe

12-23-2008, 04:20 PM

Housekeeping is not a tipped postion IMHO. Tipped positions are those where the employee is paid less then minimum wage on the assumption they will get tips. Or those where the employee goes above and beyond.

So I don't tip.

I've always felt exactly the same. I was a waitress/bartender for years and made less than minimum wage, so most of my income was tips! I know I could be blasted from some of you folks, but that's my opinion. Housekeepers are part of a union and those wages are negotiated on their behalf (IIRC).

jekjones1558

12-23-2008, 05:09 PM

Tipped positions are those where the employee is paid less then minimum wage on the assumption they will get tips.

This is not exactly true at Disney, at least. Bell service workers and mousekeepers both make about the same in wages, at least to start (found this on Disney's employment website). Neither is below minimum wage.
Tipping in the U.S.A. has become more a matter of custom and discretion than hard and fast rule. I think you would be hard pressed to find 2 people in this country who tip the same in every situation. So I respect the decision of those who choose not to tip mousekeeping and I expect the same respect for my decision that mousekeepers deserve tips. Besides, where would the debate be on these boards if we didn't have tipping threads on a regular basis? ;)

MiaSRN62

12-23-2008, 09:11 PM

While tipping is discretionary....you either believe in it or not, here are some guidelines (and housekeepers are listed). So while some here feel it's not a tipped position.....others feel the exact opposite as evident from these articles and guidelines (just for information reasons if anyone chooses to read them) :

http://www.findalink.net/tippingetiquette.php

http://hotels.about.com/od/hotelsecrets/a/tipping_2.htm

http://www.betidy.com/trivtip.html

http://b.casalemedia.com/V2/67072/117553/index.html?www.essortment.com/all/propertippinge_rmuv.htm

(from this article) :
At a Hotel: It is standard to leave the maid a few bucks for tidying your room. If you have additional needs such as more towels, soap, an extra toothbrush, etc. thank the maid with an additional dollar or two. When checking in and out of a hotel, remember the bellhop with a gratuity of a dollar per bag, unless, once again, you have particularly large or heavy bags.

Overall, think before you tip. You don't want to regret the decision to be stingy at a later date. Like when you're hair's a mess and you really need the stylist to squeeze you in for an appointment, but you left such a small tip last time, that she won't make the time to make you look amazing this time.

http://www.123etiquette.com/tipping-etqiuette-tipping-guidelines.html (from this article) :

Now here is a TIP on who to TIP!

Hotels

Gratuities to hotel staff vary from location to location, usually depending on the size of the metropolitan area. Typically, however, you should give bellhops at least a dollar for each bag they carry (more if the bags are especially large, heavy, or awkward to carry), and more if they go above and beyond the call of duty to make your stay more pleasant. The standard tip for the maid is $1 to $10 per night. This, of course, depends a lot on the mess you make, the price of the room, and the extra services you request. The standard amount for the concierge is $5 to $10 depending on how helpful he or she was. If the concierge suggested and made reservations for you at a great restaurant, then you might tip more. Tips are not usually necessary for the doorman or the desk clerks, unless they do something out of the ordinary that you really appreciate.

There were many other resource sites indicating how much to tip hotel housekeepers, but I'll stop with the ones I've listed....otherwise this post will get pretty long..........

OneMoreTry

12-24-2008, 07:22 AM

The messier we leave the condo, the more I tip.

wedance6

12-28-2008, 01:36 AM

[QUOTE=kristenrice;29289336]I did not tip on either of our 2 previous DVC stays and I do not plan to on any of our future stays either. We only stay 5-6 nights so all we get is a T&T service. Unless they forget to do it, I don't see how you differentiate "good" service from "bad" service....it's just "service".

I don't tip flight attendants, cashiers, my dentist or his hygienists, the drive thru server at McDonald's....the list goes on. These are workers who do the job that they are paid to do. Is it unglamourous sometimes? Sure, but it's their job. I work in EMS. I see and deal with things far more disgusting than a dirty toilet. Should I expect a tip because someone vomited on my stretcher and I have to clean it now? Surely, the next patient should also tip me because I took the time to wipe off the barf and apply disinfectant. (PLEASE NOTE: This is dripping with sarcasm and hyperbole)

Exactly!!! If we are tipping mousekeeping, how come no one tips your local janitor at the office, or park district for keeping the toilets clean. The mousekeepers are paid based on not recieving tips, as is most all other jobs. I like that you said you don't tip the attendant at the drive thru.
How come I don't get a tip when someone's child pees all over the costumes that they are dressing up in my dance class, and I have to take them home to wash. Again, unless they go above and beyond, which I have not expirenced yet, why should we tip someone who is doing their job just like everyone else in this world.

Oh the otherhand we never leave our room a disgusting mess, like some people might, and then if that's the case the mousekeeping should get an extra tip for the additional cleaning.

kristenrice

12-28-2008, 10:15 AM

Oh the otherhand we never leave our room a disgusting mess, like some people might, and then if that's the case the mousekeeping should get an extra tip for the additional cleaning.

ITA! :thumbsup2 If my kids (or DH:rolleyes: ) make a mess that I am unable to clean myself, I will certainly tip for the extra service. If I encounter something that requires housekeeping to perform over and above their job requirements, I will compensate them appropriately. I do not feel any obligation to tip them for coming in and emptying my trash and giving me clean towels. It's a 5 minute detail that I pay for through my maintenance fees.

I see so many posts of people complaining about the lack of cleanliness in their unit upon arrival. Is this related to people not tipping housekeeping or housekeeping just not doing their job?:confused3 If you arrive and find a villa that requires some cleaning and you call housekeeping, should they be tipped for that "extra" service? IMO, they should have done it right the first time. What if they were tipped by the previous occupants upon check-out, then they did a sub-par job of cleaning and the new occupants called them to fix the problem? Hmmm...another tip in order? That's not really incentive to do it right the first time is it? Sorry, I am not trying to offend anyone. I guess I am just thinking out loud again.:hippie:

50 years Too!

12-28-2008, 11:11 AM

Since they cleaned the place for you before you came, I give $20 for a two bedroom (I throw away all "stuff", start the dishwasher and pick up first). If we get towels midpoint I tip $5.

Deb

Ksp

12-28-2008, 01:57 PM

We often tip; if we are only there for 4 days, I probably won't tip. We always empty trash, wash dishes, gather dirty towels together, etc. before we leave. If we are there long enough for a full cleaning day, then I will usually leave a tip. I like the towel animals :goodvibes

wedance6

12-28-2008, 09:18 PM

ITA! :thumbsup2 If my kids (or DH:rolleyes: ) make a mess that I am unable to clean myself, I will certainly tip for the extra service. If I encounter something that requires housekeeping to perform over and above their job requirements, I will compensate them appropriately. I do not feel any obligation to tip them for coming in and emptying my trash and giving me clean towels. It's a 5 minute detail that I pay for through my maintenance fees.

I see so many posts of people complaining about the lack of cleanliness in their unit upon arrival. Is this related to people not tipping housekeeping or housekeeping just not doing their job?:confused3 If you arrive and find a villa that requires some cleaning and you call housekeeping, should they be tipped for that "extra" service? IMO, they should have done it right the first time. What if they were tipped by the previous occupants upon check-out, then they did a sub-par job of cleaning and the new occupants called them to fix the problem? Hmmm...another tip in order? That's not really incentive to do it right the first time is it? Sorry, I am not trying to offend anyone. I guess I am just thinking out loud again.:hippie:

BRAVO!!!!!! :woohoo: :cheer2:

MiaSRN62

12-28-2008, 11:30 PM

kristenrice : I see so many posts of people complaining about the lack of cleanliness in their unit upon arrival. Is this related to people not tipping housekeeping or housekeeping just not doing their job? If you arrive and find a villa that requires some cleaning and you call housekeeping, should they be tipped for that "extra" service? IMO, they should have done it right the first time. What if they were tipped by the previous occupants upon check-out, then they did a sub-par job of cleaning and the new occupants called them to fix the problem? Hmmm...another tip in order? That's not really incentive to do it right the first time is it? Sorry, I am not trying to offend anyone. I guess I am just thinking out loud again

wedance6 : BRAVO!!!!!!

Well, Kristenrice....you may have gotten a "bravo" from wedance, but no BRAVO from me...... http://i15.photobucket.com/albums/a400/MiaSRN62/clip%20art/22163.jpg:sad2:

I think the housekeeping troubles are far outweighed by the good jobs they do. Most people rush to report negative experiences so it's what we tend to hear about or remember.
We have consistantly gotten great service and rooms in great condition...as have our friends and family over the past 15 year. Most years we visited 2-3 times/year. Honestly, there was ONE experience that I heard from a friend who visits WDW as much as we do, and that was at POP. And POP greatly made up for the issue ( I believe it was 2 free dinners). But that is ONE incident in 15 years of trips---going 1/2/3x a year.

I think some people (not insinuating present company of course), just look for reasons not to tip. They try to rationalize things to suit their beliefs or feelings. And that's the beauty of free choice. We each are free to do what we feel in our heart and gut.

But the mousekeepers are not paid great for doing a tough job. I've witness mousekeepers that are 50+ years old lugging vacuum cleaners around or huge piles of linen up flights of stairs etc. Anyone who cleans up after me (washes out sinks that we've brushed our teeth in.....and bathtubs where we've showered all week......, scrubs toilets etc), is deserving of a buck or two from me. We're talking a couple bucks here for people who are making our vacations a much more enjoyable experience.

jekjones1558

12-29-2008, 04:30 AM

MiaSRN62,
Bravo! It is the fact that mousekeepers serve us in such personal and private aspects of our vacation that earns my tip. Very different from tip jar at a fast food place, for instance. Mousekeepers are always so appreciative of any verbal recognition as well. There are few other times at WDW when my money brings more smiles--and that includes money spent on I!

bobbiwoz

12-29-2008, 05:26 AM

...

I think some people (not insinuating present company of course), just look for reasons not to tip. They try to rationalize things to suit their beliefs or feelings. And that's the beauty of free choice. We each are free to do what we feel in our heart and gut.

But the mousekeepers are not paid great for doing a tough job. I've witness mousekeepers that are 50+ years old lugging vacuum cleaners around or huge piles of linen up flights of stairs etc. Anyone who cleans up after me (washes out sinks that we've brushed our teeth in.....and bathtubs where we've showered all week......, scrubs toilets etc), is deserving of a buck or two from me. We're talking a couple bucks here for people who are making our vacations a much more enjoyable experience.

These are the words that ring true to me. Thank you for expressing what I couldn't!

Bobbi

jcemom

12-29-2008, 09:02 AM

I do usually tip housekeeping, but I can understand why some are saying they don't. Housekeeping is not a tipped position, they earn more than minimim wage. Are they well paid employees? I don't know what their pay is but I'd guess they're not well paid. Do they work hard? Most of them seem to.

The woman working at the convenience store I was in yesterday isn't well paid either though, and I'm not expected to tip her. The man who gave me my order at the Taco Bell drive through isn't well paid and I don't tip him. The cashier at the grocery store isn't well paid and I don't tip her either. Should I? Because they work hard and they're not well paid?

That line of thinking makes me understand why some don't tip housekeeping. Just because they're not well paid doesn't mean you should tip someone, right? If I went around tipping everyone I encountered who wasn't well paid then I'd be broke myself.

I used to work for minimum wage -- a convenience store clerk, at a movie theater concessions stand, at a fast food place -- and never received a tip. I worked hard and got all the dirty jobs that no one else wanted when I was newly hired. Still, I never got a tip. :rotfl:

So, I will probably continue to tip housekeeping, and others who don't feel they should probably will continue to not tip housekeeping. I can see both sides of the argument.

MiaSRN62

12-29-2008, 11:11 AM

jcemom says :Housekeeping is not a tipped position

I guess we can keep going back and forth on this....but go to post #36. MANY sources state housekeeping is a "tipped position". I mean many. And reputable ones at that.

jcemom says : The woman working at the convenience store I was in yesterday isn't well paid either though, and I'm not expected to tip her. The man who gave me my order at the Taco Bell drive through isn't well paid and I don't tip him. The cashier at the grocery store isn't well paid and I don't tip her either. Should I? Because they work hard and they're not well paid?

Difference with all these positions is that they are not particularily doing a PERSONAL or private service for us (as jekjones also pointed out). THese people you mentioned are not cleaning up YOUR personal mess....your toilets/sinks/tubs etc while you are on vacation so you can have an enjoyable time.

I mean if you and others do not see the difference, that is fine. But there definitely is one. Housekeepers are attending to your special needs while you vacation. Otherwise, we'd all have to scrub our own bathrooms at DVC and clean everything....the kid at the Taco Bell could care less if I buy the Nacho Bell Grande from him. Housekeepers do a more personal service and it is considered a tipped position by many sources if you read through some of the links I provided. And I could have cited many more sources but I limited it to those in post 82. Maybe you and others don't feel it's a tipped position PERSONALLY, but many others do state it is. So I guess it's discretionary at best. But one cannot say it's not a tipped position imho when you see all these other guidelines out there that suggest what is customary to tip ?

But if you still feel the drive through guy provides the same service as the housekeeper who cleans your villa---then nothing else I say could convince you or others differently. Thanks for listening.

tjkraz

12-29-2008, 11:35 AM

We usually do tip. (I say "usually" only because it's not something that is done as religiously as tipping a waitress, valet, etc., but we do try to remember.)

It's not that I feel tipping housekeeping is required, but a few dollars at the end of my $$$ Disney trip isn't going to break me. Hopefully it will help make someone else's day special.

I didn't read thru the entire thread but I cannot imagine that tipping is expected. I've never heard of it being universally expected in the hospitality industry. And Disney housekeepers do not make sub-minimum wages like waitstaff and many other tipped positions. Yes it's a dirty job but so are many others.

So we do usually tip and are very comfortable with that decision. But I do not look down my nose at anyone who decides not to tip. That's their prerogative.

MiaSRN62

12-29-2008, 11:44 AM

I've never heard of it being universally expected in the hospitality industry.

Not sure if you read through any of the sources I cited in post 82 Tim ?

And no, housekeepers do not make subprime wages---but do people tip hair stylists as an example ? I always do as does just about everyone I know and they don't make below minimum either ? But again ....free choice.
To clarify, some sources used terms, when referring to tipping housekeepers, such as "customary", "standard" or "discretionary" if you read through some of those links. So I guess one could choose to believe or agree with whatever they choose. That is fine. No way everyone is going to be on the same page with this ever.

jcemom

12-29-2008, 04:46 PM

I guess we can keep going back and forth on this....but go to post #36. MANY sources state housekeeping is a "tipped position". I mean many. And reputable ones at that.

Difference with all these positions is that they are not particularily doing a PERSONAL or private service for us (as jekjones also pointed out). THese people you mentioned are not cleaning up YOUR personal mess....your toilets/sinks/tubs etc while you are on vacation so you can have an enjoyable time.

I mean if you and others do not see the difference, that is fine. But there definitely is one. Housekeepers are attending to your special needs while you vacation. Otherwise, we'd all have to scrub our own bathrooms at DVC and clean everything....the kid at the Taco Bell could care less if I buy the Nacho Bell Grande from him. Housekeepers do a more personal service and it is considered a tipped position by many sources if you read through some of the links I provided. And I could have cited many more sources but I limited it to those in post 82. Maybe you and others don't feel it's a tipped position PERSONALLY, but many others do state it is. So I guess it's discretionary at best. But one cannot say it's not a tipped position imho when you see all these other guidelines out there that suggest what is customary to tip ?

But if you still feel the drive through guy provides the same service as the housekeeper who cleans your villa---then nothing else I say could convince you or others differently. Thanks for listening. I tip them because people say I should, and because I'm nice. If I continue to think too much about it I just may stop tipping them.

The woman at the convenience store cleans far dirtier toilets than what I leave behind when I stay at DVC or any other hotel. My family is pretty darn neat on vacation. Have you ever visited convenience store restrooms? Blech. :sad2:

The employees at gas stations, convenience stores and fast food places do clean dirty toilets. If I go in there and make a big mess (I don't, but if I did) then they would be cleaning my personal mess. No?

Housekeepers are doing me a service while I'm on vacation because it's their job. One they are paid to do. Just like the bus driver, the CM who checks me in, the CM who makes my reservation, the CM who works at the turnstiles, the custodial staff cleaning up at the parks, all of them. They all make my stay more enjoyable but I don't tip them all.

I don't think that just because their jobs require them to be in close personal contact with my stuff that I owe them extra money. Let me reiterate, I DO tip housekeeping. I don't think I should feel obligated to tip them because they clean my toilet. Disney pays them for that. If they don't like it they can go work at the convenience store up the street. They'll clean toilets there too and never get a tip, nor a higher salary. I'm not saying they don't deserve tips, just that the reasoning you gave is not flying with me. They clean my toilet therefore they deserve a tip. I don't think so.

I tip because I spend a lot of money on vacation and an extra $20 isn't a big deal. I tip because I know when I worked an untipped position and got an occasional tip it was very much appreciated. I tip because I like to be nice. I tip because I don't like to feel like a cheapskate. All of those reasons. Not just because they are doing their job. ;)

MiaSRN62

12-29-2008, 05:10 PM

Let me reiterate, I DO tip housekeeping. I don't think I should feel obligated to tip them because they clean my toilet. Disney pays them for that. If they don't like it they can go work at the convenience store up the street. They'll clean toilets there too and never get a tip, nor a higher salary. I'm not saying they don't deserve tips, just that the reasoning you gave is not flying with me. They clean my toilet therefore they deserve a tip. I don't think so.

Jcemom,
Just to clarify....I never said anyone was obligated to tip anyone.....never. I simply stated what I did as guidelines (via various resources and sources). I also stated various specifics as a way to show how I,personally, differentiate between tipping my DVC mousekeeper vs my dentist, the taco bell guy or all the other professions some of the posters listed. I don't see them all in the same category. That's all.

Jcemom.....if you read all my posts....I repeatedly state everyone has free choice to do what they feel in their heart/gut. :thumbsup2 :) I'm pretty sure I repeated this several times over and over. I won't get into other points you made....let's just say we can agree to disagree over a couple issues. ;)
But I didn't want you to make it out like I insinuated anyone was obligated to tip because that's just not true. Never said or hinted that. Some online sources stated it was "standard" or "customary". I just cited those resources---those were not my words. I'm guessing your post was directed at me because you quoted me. Maybe it wasn't, but it came across that way. Peace :hippie:

jcemom

12-29-2008, 05:29 PM

Oops. Nope, didn't mean to insinuate that you ever stated everyone should feel obligated to tip or anything like that. The first part of my post was in response to yours, but not that part. That was just sort of tacked onto the end. I was typing my post in bits and pieces while doing other things. I shouldn't multitask, LOL. :rolleyes1

jana

12-29-2008, 05:48 PM

We do tip mousekeeping ( when we remember doesn't always happen) . It's a tough job and the pay is very poor.

I'm not sure it's fair to say that people look for reasons to excuse themselves from paying tips. While that may be true in some cases I think there are a lot of misconceptions. Hopefully I can shed some light on things and if people choose not to tip, that's their choice and right.

1) Mousekeepers earn about $7-7.25 per hour. Disney and other hotel chains can get away with that low wage because the tradition and expectation ( both from the employers and the employees) is that those low wages will be supplimented by tips.

2) At Disney Mousekeepers are expected to clean 16-20 regular hotel rooms per day ( That's bloody hard work), usually at DVC resorts they would do less rooms because some of the units are MUCH bigger.

3) Mousekeeping is a "grey area" for Disney as far as tips are concerned. Unlike restaurant servers where usually the tip is documented and reported (paid by credit card) most tips are cash and left in the room. It isn't designated as a "tipped" position because the paperwork would be vast, costly and impossible to track. HOWEVER unlike many other Disney positions where the CM is obliged to refuse tips, mousekeepers are allowed to accept tips. So to say mousekeeping is specifically not a tipped position isn't strictly correct. It is a position where tips are traditional, not guaranteed and due to the logistical auditing challenges Disney leaves it to the employees to make sure their tax returns are done correctly. IMHO it has much more to do with the employer not having to do paperwork than it does about whether tips are part of the position or not.

4) DVC mousekeepers get the same pay as regular Disney mousekeepers. If you think it is right to tip one, then you should tip the other. The amount you tip may reflect the different duties they perform. IMHO preparing a studio for a 4 day stay is about 30% of the work a daily clean for a regular room is for the same length stay, a 1 bed unit is about 50% of the work, a 2 bed about 80% and a 3 bed probably triple the work. Granted we don't get daily mousekeeping, but the units are a MUCH bigger initial job.

5) If DVC becomes known as a "non or low tipping" area of Disney it will get harder and harder to keep the good mousekeepers. The quality of the rooms cleanliness will decline, perhaps more importantly how quickly they become available will also decline.

I find the whole tipping situation a very odd one. I understand the history behind it, rewarding good service, however I think those good intentions have been high jacked. Partially when Uncle Sam got involved and started deciding they would tax people in tipped positions on the assumed amount they were tipped and partially when corporations saw it as a way for them to wriggle out of having to pay their staff a living wage. Generally tipping in many traditional areas has become expected not as a reward for exceptional service, therefore the level of service has declined, undermining the intentions/benefits of the system.
Saying that I believe, generally mousekeepers work harder than most people who do a similar job for other companies and most of them genuinely REALLY need their tips in order to be able to make ends meet. IMHO a mousekeeper is more deserving of a $20 tip for looking after my room for 3-4 nights than a buffet "server" is of a $40-50 tip for bringing a couple of sodas for the kids, taking the tops off a couple of bottles of wine, removing some dirty plates and bringing me a coffee with my bill.

ont/ohana

12-29-2008, 05:58 PM

I like your statement Jana,
We always tip. Where we live min wage is over 8.00 and I know most can't live on that. I tip the pizza person, bell services, airport porters, ME drivers, etc.. I know it's only a couple of dollars, but when I figure i'm spending thousands, $25 a week in combined service tips is not bad, and it might make someone smile:)

MommaX03

12-29-2008, 06:34 PM

I tip on the 4th day or the day I check out, whatever is sooner. It is only right. Mfs do not include tips to housekeeping. My dad raised a family on a minimum wage because he was tipped for good service. I almost always find my room in excellent shape from a housekeeping perspective. Good service like that deserves a tip.

tmcm650

12-29-2008, 07:03 PM

I agree...it does depend...great service or something "above and beyond" gets a better tip, otherwise it's only what we'd tip the housekeeper for a single night at a hotel.

Muushka

01-11-2009, 07:10 PM

On our recent trip BCV (yes left a tip) VWL (no did not leave a tip), we had some problems at VWL.

This is the email I sent while there:

We are currently at VWL (room 2502). I don't usually complain about room conditions unless there are more than a few things wrong. This trip, we walked into a dirty dish towel sitting on the mirrored shelf in the entry way to the villa, not a pretty sight. Then the dishwasher had not been emptied. The dishes were clean at least! The cupboard doors (2) were left open, the pot holder is filthy and the pillows on the bed were pitched there, not in any particular logical way.

While these things may seem minor, and each by themselves are not worth mentioning. But as I prepare to write out my maintenance fee check to the tune of $1400, it causes me to be more than a little irritated.

Perhaps the people taking care of the rooms should return to the rooms to see what the owners look at when they arrive.

Thank you for listening. Sincerely.......

I received a call from Member Satisfaction today. She agreed with my idea that perhaps the people cleaning the rooms should return to them to see what the guests see. She also asked if I had reported the problems to the staff at VWL. I told her no, that each, by itself, was no big deal. But the total picture was not good. She understood and thanked me for taking the time to write.

I am not sure what good it did, but she made me feel better about what happened and what may become of it.

Moeluv4u7

01-11-2009, 08:00 PM

Our first trip will be in April- I figured, if our room is great when we get there at the end of our 4 day stay we may leave a small tip- Mainly, I bring my own sheets, pillows, and such as well as towels- We also bring toiletries to last us and an extra roll of TP- We keep trash bags with us and when we check out anywhere (to this point regular hotels 3 star or better) I have all trash bagged and ready to throw out and any dishes provided washed...
I travel with business about 4 times a year and we have, before owning DVC stayed on vacations for weeks at a time where Housekeeping/ maid service was provided daily- Daily service gets a daily tip and by the end of our stay could end up I have put out from $25- $70- as well as a thank-you tip upon leaving... I don't intend to leave that much as we stay at the resorts- Every 4 days service to replenish trash bags and towels and change linens... & then when we leave to clean the room for the next guest... I guess I feel we aren't that messy, I take my linens off and pack them up and the beds stay stripped, towels are usually never used (unless for hands or to assist in eating, I have my kids sit on them on the floor) Even if we don't use them I throw them with the pile of other linens- Every guest should get CLEAN, fresh linens and towels so to make sure I just make sure they are with the linen pile to go to wash...
I don't want to feel as though we've slighted housekeeping at DVC but I don't see how we should tip great, a little or not at all for cleaning the room after we leave- They really didn't "service" us throughout the entire stay-
Again we will probably leave something but it will be based off of how well the room was clean when we get there- not what they will do when we leave- Am I wrong?

Muushka

01-12-2009, 08:05 AM

I don't think you are wrong. That is how we tip also.

MiaSRN62

01-12-2009, 11:54 AM

Moeluv4u7 says : Again we will probably leave something but it will be based off of how well the room was clean when we get there- not what they will do when we leave- Am I wrong?

I don't think anyone is right or wrong whether they tip lots or none. Rather some of us just look at it differently from others. I, personally, tip differently than you. But whatever you feel is right, then that is up to you. I'm not going to judge anyone. I've pretty much explained how I feel in several other posts in this thread. So I leave it at that. Peace :hippie:

dianeschlicht

01-12-2009, 01:56 PM

I think of all the things I do to make the mousekeeper's job easier as a tip. I pull apart the beds so they are ready to receive the clean linens. I fold the bed spread and blankets and make sure all the towels are draped over the edge of the tub making them easy to gather for the laundry. I put all dishes in the dishwasher and start it. I also wipe down the counters and dispose of any left over used soaps etc. I clean out the fridge and remove any opened and unused foods. I bag up all the garbage, and take it down to the trash and recycle on my way out.

It seems to me that those are all things that save the mousekeeper a LOT of time and energy, and that should be sufficient for a tip.