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View Full Version : Can I have 2 reservations for the same night?


PookaJean
10-08-2008, 07:21 AM
I have a week long trip booked at Pop and now have the opportunity to stay for 1 night at AKV. Can I keep my room at Pop and just stay the 1 night at AKV as long as I paid for the night? I would be leaving most of my stuff in the room at Pop and just bringing an overnight bag to AKV.

rlduvall
10-08-2008, 07:55 AM
I have a week long trip booked at Pop and now have the opportunity to stay for 1 night at AKV. Can I keep my room at Pop and just stay the 1 night at AKV as long as I paid for the night? I would be leaving most of my stuff in the room at Pop and just bringing an overnight bag to AKV.

Are both reservations in your name? I think that is key. There was a recent thread where a dis'er did this exact thing [both reservations being in his name] . . . and they cancelled their Pop room; assuming they had checked out - misplacing their belongings in the process. I'm not saying this would happen to you . . . but it could.

Also, recently I tried to have 2 reservations for December so I could decide which resort I would rather stay at. The CM put me on hold to see if I could do it. I was told no, because supposedly Disney doesn't allow 2 reservations for the same timeframe; they look at the name and address. Of course, with Disney every CM gives a different answer.

shyjade
10-08-2008, 07:58 AM
I agree with PP. If you do this, make sure you get reassurance from the Pop management that your room will remain untouched, and perhaps put the "privacy please" hanger on your door. Whatever you do, make sure you communicate the situation to to the Pop staff. Good luck!

lov2b@disney
10-08-2008, 01:50 PM
I had an 11 night resi for our wedding/honeymoon. And for the night before the wedding I booked a separate room--was never told I couldnt ,the room was paid for and when I went to check in they did not have my reservation--even though they had my money!! They did find me a room. Make sure you keep your resi numbers and confirmation sheets with you when you go.

maxiesmom
10-08-2008, 02:50 PM
The only sure way you can do this is to make 3 seperate reservations. One for the first part of your stay at the Pop, one for you night at AKV, and then another one back at the Pop. You would have to check in and out 3 seperate times.

After reading the post rlduvall mentioned, I wouldn't risk just leaving stuff in one resort room, and going to spend the night at another. That OP ended up with their dining cancelled, and personal items lost. Disney does not allow you to book 2 different resorts on the same night, and they apparently mean it!

PookaJean
10-08-2008, 05:23 PM
What if the other ressie is in my husband's name? He is listed as a guest on my Pop ressie and I am the main ressie holder. Also, does it make a difference between Disney CRO system and DVC system?

nhl66pens
10-08-2008, 05:32 PM
I'd be really careful about this. Someone just posted something about this in the past week or two. They had booked one resort for 10 days and another for 2 or 3 in the middle of the trip. After they had checked in at the 2nd resort, the manager at the first resort noticed (somehow) they had checked in and checked them out of their room. All of their belongings were missing and they had a problem using their ktw at restaurants. If I can find the link I'll edit this and post it.

rie'smom
10-08-2008, 05:47 PM
Make 3 reservations. The poster the others referred to had stuff taken fromt eir room. I really, really wouldn't take the chance.

maxiesmom
10-08-2008, 07:25 PM
What if the other ressie is in my husband's name? He is listed as a guest on my Pop ressie and I am the main ressie holder. Also, does it make a difference between Disney CRO system and DVC system?

Nope, doesn't make a difference.

Is it really worth risking loosing your room reservation, and maybe some of your stuff?

PookaJean
10-08-2008, 07:29 PM
Thanks for all the replies. I have decided not to do it. I am just too nervous that it would end up ruining my vacation.

nhl66pens
10-09-2008, 08:30 AM
I found the post regarding the problem another person had with 2 reservations: http://www.disboards.com/showthread.php?t=1961953. I know you've decided not to but you might want to read this anyway.

:hippie:

Booyakasha
10-09-2008, 09:56 AM
Why don't you cancel the room at pop if you don't need it? It seems to me that is an expesive way to store luggage. Disney will move your stuff for you for free,

B.

TessieA
10-09-2008, 11:33 AM
I just don't understand. The room is paid for, why should Disney care. I wouldn't want to book three different reservations. If someone is willing to pay for an extra room for a night, they should be allowed to do so.

m&pForever
10-09-2008, 12:16 PM
We had booked a 2nd room at a different resort for our last night,
We left the kids in the first resort and we spent the night at the 2nd.
We had no problem but maybe because it was the last night.

bytheblood
10-09-2008, 12:18 PM
If they are in two different names, yes you can. You cannot have them both under your name.

steph0207
10-09-2008, 12:44 PM
I'm a bit confused on this also. We have two room reservations for eight people our Grand Gathering in December. We are celebrating my in-laws' 30th wedding anniversary. We are all sharing a room for the week to save money, but the night on their anniversary, I wanted to get them a room at a deluxe hotel. Can I not do this? If I put the name under someone else's name that is in our room, but is not the main contact will they allow it?

I was really wanting to do this surprise, but it seems i can't now.:sad1:

maxiesmom
10-09-2008, 01:05 PM
I just don't understand. The room is paid for, why should Disney care. I wouldn't want to book three different reservations. If someone is willing to pay for an extra room for a night, they should be allowed to do so.

I don't know why for sure Disney cares, but they do. There resorts, there rules.

Well, I do remember one of the reasons. People used to book multiple resorts, and then just stay at the one they decided they could afford, thus keeping other people who actually wanted to stay at those resorts from reserving those rooms. Sure Disney wants their rooms rented, and they want actual people in those rooms. People who would spend money at the gift shops and restaurants. So Disney started the one resort reservation rule.

maxiesmom
10-09-2008, 01:06 PM
I'm a bit confused on this also. We have two room reservations for eight people our Grand Gathering in December. We are celebrating my in-laws' 30th wedding anniversary. We are all sharing a room for the week to save money, but the night on their anniversary, I wanted to get them a room at a deluxe hotel. Can I not do this? If I put the name under someone else's name that is in our room, but is not the main contact will they allow it?

I was really wanting to do this surprise, but it seems i can't now.:sad1:

I'm confused. Are you saying you have 8 people sharing one room?:confused:

steph0207
10-09-2008, 01:12 PM
I'm confused. Are you saying you have 8 people sharing one room?:confused:

Sorry if I wasn't clear.

No, we have 2 rooms, 4 people per room for the entire week. I wanted to make a reservation for my inlaws on their anniversary night so they can have time for themselves, but it's looking like I'm not going to be able to do that.

ElizabethB
10-09-2008, 01:13 PM
We've carried two reservations at two different resorts before and switched back and forth between the two rooms. It's a delightful luxury to have a room near MK and another one near Epcot! Great for parking, too. We've never bothered to advise anyone that we have two rooms. We haven't had a problem. And, the two reservations have been in the same name and for the same time period.

Go ahead and book your in-laws into a room at a deluxe for their anniversary. Book it in their name. They shouldn't have a problem.

In our experience, Disney doesn't care what you do with a room, so long as you pay for it and don't break the law. We stayed at Pop during Free Dining last month. We saw plenty of housekeeping bags on room doors -- indicating the room was paid for but no one was staying in it. And, if you don't use a room for a night, it sure makes the housekeeper's job easy the next day.

maxiesmom -- the op says clearly she has 8 people in two rooms.

I'm not sure why the poster on the other thread had such problems. Sounds like an inexperienced CM. That's my only concern about WDW these days. There is so much turnover of CMs that no one seems to know much anymore. I've noticed that WDW has now brought many Eastern Europeans over to be lifeguards at the pools. There is obviously a severe labor shortage, worsened - no doubt - by extremely low pay and difficult working conditions.

maxiesmom
10-09-2008, 01:19 PM
We are all sharing a room for the week to save money, but the night on their anniversary, I wanted to get them a room at a deluxe hotel.

This phrase was what I found confusing. Thanks for clearing it up!

In spite of what other posters may have experienced, Disney policy is that you only hold one room resrvation at a time. Maybe sometimes they don't catch on, and there are no problems. But if Disney does notice, they can (and are within their rights) cancel one of the reservations. Not a chance I would want to take, but I guess some do.

ElizabethB
10-09-2008, 02:55 PM
Maxiesmom -- Why is it within Disney's rights to cancel a fully paid reservation? Is that written somewhere or is it just your opinion? If it's written somewhere, I'd be interested in seeing it.

When we had two rooms, one room was Club Level at a deluxe resort. The concierge knew we had two rooms at two resorts and saw no problem whatsoever. Upon checkout, she happily printed out our room charge summaries from both resorts so we could doublecheck them. She also made some adjustments to the other room charges at our request. No problems at all.

So, it was not a matter of Disney "not catching on". Disney employees knew and didn't care.

If the rule about two rooms is written down somewhere, I'd be interested in seeing it! It can't be much of a rule if Disney's own employees are unaware of it and not following it!

Perhaps the issue here is holding two reservations versus holding two rooms. Disney may not like people to doublebook their stay if they're going to cancel one room just before arriving (although Disney's cancellation policies certainly permit that).

As for paying for two rooms, Disney does not care.

maxiesmom
10-09-2008, 06:40 PM
Sorry, I am not computer savy enough to copy the post for you here, but if you go look at Dreams Unlimited own facts about Disney resort reservations it does state that Disney has the right to cancel if they have decided you did something fradulent. So yes, it is written, I'm just not knowledgeable enough to copy it here.:guilty:

Call and ask any CM about making 2 different resort reservations for the same time frame. And they will tell you no. They don't want rooms sitting empty, they want people in them who will spend money. Makes perfect business sense.

carmiedog
10-09-2008, 07:59 PM
Sorry, I am not computer savy enough to copy the post for you here, but if you go look at Dreams Unlimited own facts about Disney resort reservations it does state that Disney has the right to cancel if they have decided you did something fradulent. So yes, it is written, I'm just not knowledgeable enough to copy it here.:guilty:

Call and ask any CM about making 2 different resort reservations for the same time frame. And they will tell you no. They don't want rooms sitting empty, they want people in them who will spend money. Makes perfect business sense.

Are you referring to this?

http://www.dreamsunlimitedtravel.com/room_package_terms.htm
Disney reserves the right to cancel or modify a room reservation (including after the room reservation has been confirmed) if the room reservation includes or resulted from a mistake or error of any kind, including but not limited to, a mistake or error in the rate, resort or room type or where it appears that a guest has engaged in fraudulent or misleading activity in making the room reservation.

I fail to see how booking and PAYING for two rooms is fraudulent or misleading. :confused3

kaytieeldr
10-10-2008, 05:15 AM
You know, neither maxiesmom nor Dreams Unlimited made the rule, therefore, neither person/entity should be expected to know or explain why Disney has that rule, or what exactly they consider fraudulent or misleading.

Now, in the other thread, it's possible that the OP in that thread agreed to Express Checkout while registering. They would then not have to check out of the resort - they could just leave; and given the few items that poster described as being left to visibly hold the room, plus with over 25,000 rooms and 37 years of hotel experience, Walt Disney World likely has experienced Guests who depart unexpectedly and forget items in the room.

carmiedog
10-10-2008, 05:59 AM
They don't have to explain it IF it exists, but I haven't seen anything to indicate there IS such a rule. (And those of us who read here often enough know the word of a CM over the phone definitely doesn't count.) The very vague info from DU doesn't say anything about 2 rooms, so it doesn't qualify as proof of WDW's policy.

I have had more than one room booked under my name, so it's not impossible. I can't comment personally on paying for both and leaving one unoccupied, however, as I canceled one of them at the 45 day mark.

I do agree that the thread where the guest's first room was closed out was probably a misunderstanding or a mistake of the CM. A policy might exist, but I haven't seen it yet.

carmiedog
10-10-2008, 06:23 AM
They don't want rooms sitting empty, they want people in them who will spend money. Makes perfect business sense.

I do see where you're coming from on this, but I disagree.

I'm not sure that forcing people to stay off-site because there are unoccupied rooms would result in people spending any less money at WDW. In fact, I think it'd be a pretty good business plan...I would be spending a LOT more money in the parks if i stayed less expensively off-site. :rotfl:

A similar issue I have read about is that people do make reservations at the campgrounds or even sometimes values for EMH, dining plan, and/or pool privileges but stay overnight off-site, and nothing is done about this since the rooms are paid for. I guess the difference here is that the off-site room isn't visible to CMs. However, it can be seen that a a room or campspot is unoccupied. These off-siters are taking up space that could be used by additional guests, but while it may make people have to stay off-site, I don't think it would keep very many from not visiting WDW.

ElizabethB
10-10-2008, 08:50 AM
Reserving and paying for two rooms at two different resorts is not fraudulent! Good grief.

How is it any different from reserving and paying for two rooms at one resort for, say, two people? Or even one person for that matter.

I know of a couple that has been married for many years and wants lots of space when they travel. This couple books two rooms at a deluxe requesting connecting rooms. That way they each have their own bedroom and bath. And, that's cheaper than booking a suite.

That's two people booking two rooms. Those rooms could have been occupied by two families of five -- for a total of 10 people. Yes, 10 people likely would spend more on food and souvenirs at WDW. Does that mean if this couple has the money to book two rooms and wants to do so, that they shouldn't? On that theory, no one should be able to book a room with less than the maximum number of people. And, no one should be able to book a room with children as some of the occupants. Why? Because kids don't eat as much as adults!

And, if a couple wants to book a suite that sleeps 8 -- they certainly shouldn't do so because they won't spend as much on food as 8 people would have. Plus, to add insult to injury -- there could be a family of 8 that wanted that suite and couldn't get it. That all makes perfect business sense, doesn't it? By golly, that couple should just book one room at value resort or stay home!

Fraudulent means using a code you're not entitled to use, etc. It doesn't mean booking two rooms and paying for them! Either at the same resort or different resorts.

maxiesmom
10-10-2008, 09:03 AM
There is a difference between reserving 2 rooms and staying in them both, and reserving 2 rooms and staying in one at a time. Disney wants bodies in their rooms who will spend money on other services. They don't want empty rooms that are not bringing in that extra revenue.

Again, call Disney and ask if you can book 2 seperate resorts at the same time, with the intention of only using 1. They will tell you no!

TessieA
10-10-2008, 02:44 PM
There is a difference between reserving 2 rooms and staying in them both, and reserving 2 rooms and staying in one at a time. Disney wants bodies in their rooms who will spend money on other services. They don't want empty rooms that are not bringing in that extra revenue.

Again, call Disney and ask if you can book 2 seperate resorts at the same time, with the intention of only using 1. They will tell you no!

I find this hard to believe. If you are paying for both of the rooms, why is it any of their business which room you are sleeping in. As far as good business sense, it makes better sense to have a paid room than to have an empty room.

I would be curious to see an actual written rule regarding this also.