Result !!! ...getting meds delivered into USA

[kevin harrison]

Today is the first time I've felt like canceling...

As some of you are aware, my son is unwell and we have to get his meds to our hotel..

We use Homeward who supply all our medical equipment through the NHS.

We were originally told that they would need our passport copies, Letter from the doctor and copies of our flight tickets..

Today they have told me that they need the social security details and name of someone at the Hard rock who is willing to sign for the meds...

There is noway anyone is going to give up these details for me, especially when they have never met me. I have rang the hotel and they seemed perplexed.

On top of problems with getting my tickets so I can get them copied and now this today is the first time I have thought, is it all worth it?

[disneyholic family]

Today is the first time I've felt like canceling...

As some of you are aware, my son is unwell and we have to get his meds to our hotel..

We use Homeward who supply all our medical equipment through the NHS.

We were originally told that they would need our passport copies, Letter from the doctor and copies of our flight tickets..

Today they have told me that they need the social security details and name of someone at the Hard rock who is willing to sign for the meds...

There is noway anyone is going to give up these details for me, especially when they have never met me. I have rang the hotel and they seemed perplexed.

On top of problems with getting my tickets so I can get them copied and now this today is the first time I have thought, is it all worth it?

i'm so sorry you're having so much difficulty with the arrangements....
i hope it works out...
have you visited the disboards disability board? they might have some ideas....

[kevin harrison]

Another problem is we have a letter detailing his meds, and they have just been changed, so we have to get another letter organised.

I am still in shock that Homeward seriously need the social security number of someone willing to accept the delivery. That won't happen in a month of Sundays.

[Tialuccy]

OH, I'm sorry to hear that and I wish I could help !

I'm sure it will all be OK and YES it is all worth it, you know it is :goodvibes

I don't have a clue about these things but It must be quite common.... please somebody help :wizard:

Good Luck Kevin

[Snowy-girls]

Oh Kevin,i am so sorry with this latest hurdle you have to get over.I really hope someone from the Hard Rock is willing to do this for you.Although there social security number is pushing it.Please keep us informed of this.
And YES of course it is worth it,you will all have a lovely time-deep down you know this,what you're thinking now is spur of the moment/off the top of your head.I have been wondering where you have been,you have'nt been on for a few days now.Take care+Good luck.x.

[Pinky166]

Oh no Kevin, please don't give up you will have such a magical time with your family.

I have no advice to offer but hope that somehow someone will be able to help you. pixiedust: pixiedust: pixiedust:

[cherjp]

Have sent you a pm Kevin, dont give up

[irongirlof12]

don't give up :hug: are you able to have the items sent to a local medical centre for collection? you might need to do a bit of research and pay a few dollars for the service but it might be worth it?

[katiec]

Oh no - its not a disaster - just another step on the way to the house of the mouse.
Its difficult enough planning etc without all the extras, but when your starting level includes all the extra requirements, you just have to dig deeper and think it'll be more worthwhile when you get there.

Can your consutlant/doctor not help?
I'm sure you'll get it sorted - lots of pixie dust coming your way:wizard:

Chin up

[Pinky166]

Had an idea - PM sent. :hug:

[T16GEM]

I hope that you can get this all sorted it, please don't think about cancelling, it will all be worth it in the end! Hugs to you

[alisonbestford]

Of course it's all worth it :hug:

Forgive me if I'm being particularly thick but can you not take the meds yourself?
If we're talking bags of feeding formula I see the problem so ignore my suggestion :goodvibes

Can they be delivered elsewhere?
A local hospital or something, rather than the hotel? :confused3

There has to be a way.
Maybe try contacting one of the organisations that arrange 'magical' trips for children to see what they do :flower3:

I'm grabbing at straws here but hope you get sorted soon :hippie:

[jns]

Hope you get it sorted
don't give up

[jjk]

hope you manage to get it sorted :hug:

[epcot.girl]

Don't give up - there must be a way!!

[Pinky166]

There has to be a way.
Maybe try contacting one of the organisations that arrange 'magical' trips for children to see what they do :flower3:


I PM'd this idea to Kevin this morning, great minds think alike! Kevin is going to try contacting one for advice as I am sure they must deal with this issue on a daily basis. Fingers crossed for him. :wizard:

[CHEK]

Hi Kevin, I've sent you a PM :goodvibes

[comingtodisney]

hang in there kevin, keeping my fingers crossed for you :hug:

[Claire L]

Can you not get the meds in advance and send them across yourself?

Claire ;)

[alisonbestford]

I PM'd this idea to Kevin this morning, great minds think alike! Kevin is going to try contacting one for advice as I am sure they must deal with this issue on a daily basis. Fingers crossed for him. :wizard:

Fingers, toes and anything else that'll cross then :thumbsup2

[shellbell]

Oh Kevin, i really hope that you can get this sorted. Don't give up hope yet! Please let us know how you get on, sending you and your family :grouphug:

[wils]

Just sending you a big hug :grouphug: - I'm thinking of you (and wishing that I could do something more practcal :))

[kevin harrison]

It looks like I might have cracked it, I have spoken to a manager at the HRH and she tells me she or one of the other managers will supply me with their social security numbers.

Fingers crossed, it may work out...

[Snowy-girls]

It looks like I might have cracked it, I have spoken to a manager at the HRH and she tells me she or one of the other managers will supply me with their social security numbers.

Fingers crossed, it may work out...

That is fantastic news Kevin,i will keep everything crossed for you.x.

[Pinky166]

It looks like I might have cracked it, I have spoken to a manager at the HRH and she tells me she or one of the other managers will supply me with their social security numbers.

Fingers crossed, it may work out...

Oh wow...that is fantastic news. :banana: :banana: :banana: I am so pleased for you. :hug: :goodvibes

[Netty]

It looks like I might have cracked it, I have spoken to a manager at the HRH and she tells me she or one of the other managers will supply me with their social security numbers.

Fingers crossed, it may work out...

Great news kevin :thumbsup2

[lucy_love_]

i really hope everything works out well and goes smoothly for your trip.

sending fairy dust your way

:tinker:

[kevin harrison]

It's all part of my charm - I just told her a story involving deep heat...

[alisonbestford]

It's all part of my charm - I just told her a story involving deep heat...

LOL :goodvibes

Rightly, or wrongly, in times of diverse family crisis I have always found that you, invariably, manage to find the right words to melt even the most none understanding minds............;)

'Way to go......................':woohoo:

Still got everything crossed......:rolleyes:

[JohnnySharp2]

It looks like I might have cracked it, I have spoken to a manager at the HRH and she tells me she or one of the other managers will supply me with their social security numbers.

Fingers crossed, it may work out...

Nice one, there are good people out there Kevin.

We all sympathise and whilst my situation is not the same with Joshua's 'special needs' it does make life very hard sometimes and there are so many things to take into account. Holiday's are never 'straight-forward'.

Stick with it we are all behind you. :thumbsup2

[Pinky166]

It's all part of my charm - I just told her a story involving deep heat...

:lmao: :lmao:

...enough said! ;)

[Snowy-girls]

It's all part of my charm - I just told her a story involving deep heat...

That was the clincher:thumbsup2 .x.

[comingtodisney]

fantastic news kevin, :goodvibes

[Nubbedy]

So glad you have got a positive outcome. Hope everything goes smoothly from here. :goodvibes Everythings crossed for you.

Sara. :)

[jjk]

so pleased you managed to get it sorted :goodvibes

[Zeebs]

Glad to hear that there are still people willing to do what most won't to help someone out.

Have a great trip.

Kirsten

[Hbabe78]

im glad your getting it sorted out

[irongirlof12]

phew! how lovely of the staff to do that for you. hope everything else fits into place for you! :banana:

[T16GEM]

Great news Kevin, I am so pleased for you! :)

[Tammy Stringer]

Great news Kevin, hopefully it will all go without a hitch now and you can look forward to a wonderful holiday

Tammy

[wils]

Great stuff :woohoo:

[jackieleanne]

Glad that things are getting sorted. Hope you have a magical trip. :wizard:

[kevin harrison]

Unbelievable - Spoke to the manager of Star Services at the HRH. He has sorted everything. Even emailed me his cell phone number, in case of problems..

Now that is service....

[Lizzybear]

That's awesome, now you can carry on looking forward to your magical family holiday :goodvibes

[disneyholic family]

Unbelievable - Spoke to the manager of Star Services at the HRH. He has sorted everything. Even emailed me his cell phone number, in case of problems..

Now that is service....


how wonderful!!!
it's nice to know there are good people and good service out there!! :wizard:

[comingtodisney]

great news kevin :thumbsup2

[Snowy-girls]

Great customer service-excellent news Kevin-i am really made up for you+your family.x.

[Pinky166]

That is fantastic - I am so pleased that they are able to help you make your dreams come true. :wizard:

[alisonbestford]

:woohoo: :dance3: :woohoo: :banana:

Let the dancing begin ;)

[OrlandoMagic]

Great news, glad you got it sorted! :goodvibes

[lucy_love_]

it was the fairy dust i tell you

good news

happy holiday

[craigs bride]

glad you have got ot sorted :thumbsup2

[kevin harrison]

How strange is this...

As some of you know Daniel has to be fed through a feeding tube, now I had an email from the manager at the HRH yesterday explaining that one of his managers has a son with exactly the same condition and he see's the stress he is under everyday and they wanted to help us.

[Pinky166]

Oh wow - what a coincidence. I am sure they will do everything to make your trip as special as they can. :hug:

[natalielongstaff]

How strange is this...

As some of you know Daniel has to be fed through a feeding tube, now I had an email from the manager at the HRH yesterday explaining that one of his managers has a son with exactly the same condition and he see's the stress he is under everyday and they wanted to help us.

im a little late to this thread but im so glad you got a result :thumbsup2

[cherjp]

How strange is this...

As some of you know Daniel has to be fed through a feeding tube, now I had an email from the manager at the HRH yesterday explaining that one of his managers has a son with exactly the same condition and he see's the stress he is under everyday and they wanted to help us.

Wow, what are the chances of this, i hope that you and your family have the best holiday.:thumbsup2

why dont you tell the manager of the hotel that we are all very impressed by him :thumbsup2

[wils]

Unbelievable - Spoke to the manager of Star Services at the HRH. He has sorted everything. Even emailed me his cell phone number, in case of problems..

Now that is service....

Great customer service - just when you needed it :thumbsup2