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View Full Version : OMG! Even more excited now!


mkt
07-29-2008, 07:23 AM
I booked our trip the other day, 3 days and 2 nights in December. Today I was idly clicking around the site (and pricing up another trip!) when I realised that my booking should have qualified for an extra night and day free!

At first I kicked myself for not noticing at the the time, but then I remembered what you guys had said about how helpful the staff on the helpline are, so I decided to try my luck.

:tinker: It worked!

Good job I hadn't got round to booking the Eurostar yet...

DLPdaft
07-29-2008, 07:31 AM
:goodvibes :goodvibes Yey!!!

Elaine

ghockley1981
07-29-2008, 07:32 AM
u lucky thing :wizard:

MJ_always
07-29-2008, 09:11 AM
Woo that's great!! They do sound really, really helpul.

Ashleigh x

jillrobinson
07-29-2008, 09:56 AM
Excellent - well done on getting an extra night and day.:thumbsup2

mkt
07-29-2008, 10:03 AM
Woo that's great!! They do sound really, really helpul.


They really were. I normally prefer to do everything online where I can (bad experiences with call centres in the past, so I like to have everything in writing!), so I was a little hesitant at the idea of speaking to them directly - especially as I was asking for something a bit cheeky! - but they sorted it out within minutes.

Ware Bears
07-31-2008, 03:50 AM
What wonderful news!! :goodvibes

ema74
07-31-2008, 11:13 AM
fab!:banana: :cool1: :banana:

we may see you there, where are you staying?

mkt
07-31-2008, 12:23 PM
We're at the Santa Fe - first time in that hotel.