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dizneydiva2005
07-17-2008, 12:46 PM
Ok, going to use the free dining in Sept. This will be the first time for free dining and for using the Dining plan where tip is not included.

My question is -- what if you have terrible service- do you have to pay the tip that is included? Or can you leave what you feel the server should get. I realize you can add more- but what about less?? I mean will they hunt me down after I leave a different amount and pick pocket me?

:confused3


oops- let me correct myself- we'll have 8 people in our party so I'm told tip will be added. So now I'm wondering what IF I'm not happy- do I have to pay the amount that is added? OR can I leave whatever my little heart desires?

ROEDISNEY
07-17-2008, 12:48 PM
The tip is not included so you leave whatever you want! Sorry didn't see your bottom post.

disneyfav4ever
07-17-2008, 12:48 PM
You can leave whatever you want. If the service is truly bad, then don't leave 18 - 20%.

kimis
07-17-2008, 12:55 PM
The tip is earned so great service means a nice tip and bad service means not so nice a tip. My dh and I did the dxddp and loved it. We do the dining plan every year and don't always agree with the changes but the changes are easy to figure out.

BeckWhy
07-17-2008, 12:57 PM
What would make you not happy? The service? If so speak to a manager. The food? Again speak to a manager. That doesn't mean you have to leave a huge tip, but if there's a problem let management know so they can help correct it.

dizneydiva2005
07-17-2008, 12:59 PM
oops- let me correct myself- we'll have 8 people in our party so I'm told tip will be added. So now I'm wondering what IF I'm not happy- do I have to pay the amount that is added? OR can I leave whatever my little heart desires?

msmayor
07-17-2008, 01:09 PM
It doesn't matter where I dine, be it at WDW or elsewhere...when I am notified in advance that parties of a certain size automatically have a standard tip amount added, that means you should pay that amount.

It does not, however, preclude me from informing a manager early on about my displeasure in the service and seeking some sort of adjustment in that amount based on any valid complaints.

But with a large party that has a set tip %, I'd suggest coming to an agreement first with the manager about any reduction in tip rather than just leaving whatever you decide.

ChelleinNC
07-17-2008, 01:14 PM
oops- let me correct myself- we'll have 8 people in our party so I'm told tip will be added. So now I'm wondering what IF I'm not happy- do I have to pay the amount that is added? OR can I leave whatever my little heart desires?

You are correct that with a group over 6, the tip will automatically be added to your check. You will need to speak with a manager if there is a problem and you feel that the tip is not deserved.

IMHO I think you're worrying too much about this. If you go in worried about or expecting bad service, you're more likely to experience it (or think you're experiencing it.)

dizneydiva2005
07-17-2008, 01:29 PM
You are correct that with a group over 6, the tip will automatically be added to your check. You will need to speak with a manager if there is a problem and you feel that the tip is not deserved.

IMHO I think you're worrying too much about this. If you go in worried about or expecting bad service, you're more likely to experience it (or think you're experiencing it.)

naw, that's not the case, I go to disney 2 times a year for the last several years and when on the dining plan- I don't worry so much about the tip- it was included... bad or GREAT service. I wasn't 'paying' it from my pocket so whatever. Ok, not true- but that's another story.

BUT now that I'll have to shell out the cash for tip- if I'm not pleased by no means am I willing to pay 18% - I've had enough terrible sevice while at Disney to know- I'll probably run into it again. Like while at Mama Melrose- my 8 year old bit into a bone when eating his chicken parm. It actually made one of his teeth come out while sitting at the table. He was bleeding and crying. I told the waiter about it- he says... OH like that wasn't planted so you could get a free meal. Yeah, that's it buddy, I told my 8 year old to chew down on a bone and make his tooth come out... oh and we added blood just for the whole effect! :rolleyes:

Although, maybe things have changed since the tip is no longer included. The servers will have to 'work' to please for their tip... but again, knowing we're a party of 8 - they know the tip is added- see where I'm going with this? In circles :rotfl:

I'm not worrying over a $5 or $10 tip here folks, but more like $60 for a party of 8. For 6 nights- adds up.

I'm just saying- what if I'm not happy and I don't feel that 18% that will be added is a fair price for not so great service?

ChelleinNC
07-17-2008, 01:34 PM
Again, the answer is you will have to speak with a manager if you want the tip removed from the check due to poor service.

Your only other option is to split your group in half and dine seperately then pay whatever tip you want.

Tricia1972
07-17-2008, 01:36 PM
To have the tip adjusted you'd need to work with the manager of the restaurant.

If they won't help you at the time, I'd charge it to my room and work with my hotel concierge to have the charge reversed from my room. In my experience concierge is fantastic to work with.

dizneydiva2005
07-17-2008, 01:41 PM
Again, the answer is you will have to speak with a manager if you want the tip removed from the check due to poor service.

Your only other option is to split your group in half and dine seperately then pay whatever tip you want.

OMG!!! MY daughter just realized you're from Stallings- we just moved from there 4 years ago- lived in the only log home there!!! I think.
I have family still in Stallings. Going to Indian Trail tonight for my son's hockey game at the XICenter!! We live in Waxhaw now!

disnut8
07-17-2008, 03:58 PM
If at anytime anywhere, your service is so bad that you do not want to leave your normal tip, you need to speak to a manager right then. Because if you don't and just leave a crummy tip, that server is not going to know why and whatever problem you encountered will continue to happen. The server and the manager should be informed while you are still in the restaurant and before you pay your bill.

Think about your own job. If you make a mistake, don't you want someone to catch it so you won't ever do it again? Mistakes happen but the key is to make sure it doesn't ever happen again.

catne
07-17-2008, 04:53 PM
Talk to the manager before the end of your meal...give them a chance to correct the situation! I think you'll find most restaurant managers will see that you get good service if it's lacking: they'd far rather have happy customers reporting good times!:thumbsup2

Wendybird55
07-17-2008, 06:17 PM
Stupid Question here - I haven't done DDP since tips are not included.

When, with a party of 6 or more, they "add" the tip to your bill - how is it paid for? When you give them your card for DDP do they automatically charge the tip to your room?

What if you don't want it charged to your room? What if you would rather pay cash? I'm just curious - does anyone know?

And with less than 6 people - what if you don't have or want to leave cash for the tip, but instead want to charge it to your room or credit card. Do you tell the server how much of a tip you want to leave and then they charge it to your card or room?

It can be confusing...We're on the DXDP and based on our ADRs and the menu prices we're each going to put a certain amount of cash in a "tip kitty". This way after our TS meals we will take the tip from the kitty and leave it for the waiter.

Do you need to tell your waiter how you plan to tip before the bill is settled? I feel bad for the servers who may run into guests without extra cash for tips or not a good understanding on how to leave a tip. Or guests with larger parties who automatically have a tip charged to their room and that they didn't want to.

DISNEY1975
07-17-2008, 06:29 PM
The tip is not included so you leave whatever you want! Sorry didn't see your bottom post.

I was informed for any party of 6 more, an 18% gratuity will be automatically added to the bill....not the suggested tips posted at the bottom for a party of 5 or less.

imthatgirl
07-17-2008, 06:45 PM
we are a party of 8 as well. although im not happy with the policy i ahve decided it is what it is.
do you have 8 adults? $60 is a lot to pay for a tip, that would assume a bill of $333. i guess maybe if your drinking that would ahppen, but thats a pretty high bill.
we are a perty of 8. 5 adults 2 kids and an infant. so really its just 7 meals but from looking at the menus i am averaging about $200 a meal(but i think many times it will be less than that) thats a $36 tip. not so bad as i wont be paying the whole thing. the other family we are with can pick up half of it.

but yeah if you ahve a problem with your service, tell a manager. i dont know how they will correct the problem though. they cant take a meal off the bill and i dont think thetll take a tip away froma server, so it would be interesting how they would handle that.

dizneydiva2005
07-17-2008, 11:11 PM
we are a party of 8 as well. although im not happy with the policy i ahve decided it is what it is.
do you have 8 adults? $60 is a lot to pay for a tip, that would assume a bill of $333. i guess maybe if your drinking that would ahppen, but thats a pretty high bill.
we are a perty of 8. 5 adults 2 kids and an infant. so really its just 7 meals but from looking at the menus i am averaging about $200 a meal(but i think many times it will be less than that) thats a $36 tip. not so bad as i wont be paying the whole thing. the other family we are with can pick up half of it.

but yeah if you ahve a problem with your service, tell a manager. i dont know how they will correct the problem though. they cant take a meal off the bill and i dont think thetll take a tip away froma server, so it would be interesting how they would handle that.


Yes, I have what disney considers 8 adults- I have a 11 year old, 15 year old, and two 18 year olds. Plus 4 adults-

If you go to Kona's the bill will run over $300 gotta think appetizers, meal, and desserts- easy over $300.

imthatgirl
07-17-2008, 11:17 PM
Yes, I have what disney considers 8 adults- I have a 11 year old, 15 year old, and two 18 year olds. Plus 4 adults-

If you go to Kona's the bill will run over $300 gotta think appetizers, meal, and desserts- easy over $300.

well at least with 4 adults you will ahve someone else to share the tip bill with?

surely you arent eating at kona every night, im sure you wouldnt be spending 300 on every single meal, right?
we dont eat there, simply because we dont wish to spend that much.

mom2taylorandemily
07-18-2008, 12:05 AM
In general we leave 18-20% tip at most restaurants. Last year we had the DDP and our service at many restaurants was the pits. Almost immediately when they found we were on the DDP our service decreased. I am certainly hoping for better service this year, if not we will have some flexibility as to how much tip I leave. Hopefully, it will be better in some of the restaurants that we ate in last year. I'm not afraid to leave less than 18% either, so my tip will definitely be reflective of my service.

Boardwalk Tigger
07-18-2008, 12:19 AM
Problem is some people just dont want to tip the 18%. If I were a manager it would have to be a real grievance to allow a reduction on a party of 8. I think you should just plan on paying it and don't look at this with such negativity. Most waiters work really hard. Personally I dont tip under 20% so I think the 18% is a good deal. Good luck.

dizneydiva2005
07-18-2008, 10:05 AM
well at least with 4 adults you will ahve someone else to share the tip bill with?

surely you arent eating at kona every night, im sure you wouldnt be spending 300 on every single meal, right?
we dont eat there, simply because we dont wish to spend that much.

well, since you're the expert you tell me what I'm going to spend at

The Wave
Chef Mickey's
Kona's
The hoop
Canada's - at Epcot
Liberty Tree Traven

No, we're not splitting the check with anyone... We go to Disney 2x's a year and I know what we'll be spending.

dizneydiva2005
07-18-2008, 10:12 AM
Problem is some people just dont want to tip the 18%. If I were a manager it would have to be a real grievance to allow a reduction on a party of 8. I think you should just plan on paying it and don't look at this with such negativity. Most waiters work really hard. Personally I dont tip under 20% so I think the 18% is a good deal. Good luck.

Really- is that my problem? I just don't want to pay the 18%? Don't put words or thoughts into my question. I've been to disney enough times to know that you don't always receive the best of service, reguardless of how 'hard' they work- sometimes you receive awesome service, other times it's lacking. For those times, I don't feel like dropping $50 - $60 in tip. Tips are JUST that - a tip, it's not a requirment.

I asked a question about WHAT IF I'm not happy? It's been answered...speak to the manager.


Thank you for those who answered directly - I didn't realize that I was going to be --- never mind.

WDisnut
07-18-2008, 10:13 AM
Manger first, than probably will have to pay the whole thing no matter what, but you might get something extra or taken off the check .......hummmmmm

disneyfav4ever
07-18-2008, 10:18 AM
well, since you're the expert you tell me what I'm going to spend at

The Wave
Chef Mickey's
Kona's
The hoop
Canada's - at Epcot
Liberty Tree Traven

No, we're not splitting the check with anyone... We go to Disney 2x's a year and I know what we'll be spending.I think $300 a night seems about right, CM and LTT are probably around $250. I'm assuming these are all dinners. I ate at Kona and Le Cellier last year with my mom, and I know our total was over $100 for appetizers, entrees, and desserts, and tax and the 18% tip, and that was just for the two of us.

OP, are you on the regular or deluxe plan, because the regular plan no longer includes appetizers, so that may lower your dinner costs by at least $50 or so a night.

By Hoop do you mean the Hoop Dee Doo? If so I believe the tip's already included in the cost, so you don't have to worry about it there.

dizneydiva2005
07-18-2008, 10:19 AM
In general we leave 18-20% tip at most restaurants. Last year we had the DDP and our service at many restaurants was the pits. Almost immediately when they found we were on the DDP our service decreased. I am certainly hoping for better service this year, if not we will have some flexibility as to how much tip I leave. Hopefully, it will be better in some of the restaurants that we ate in last year. I'm not afraid to leave less than 18% either, so my tip will definitely be reflective of my service.

Thank you!! That's my feelings- I was just trying to ask a question without getting into the story of how the service has been on DDP- They knew they were getting a hefty tip so 'some' not all would slack off on service. But I wasn't paying the tip from my pocket - so I let things slide...
now that I'll have to pay $50 or more in a tip, I want to be happy with service. NOT asking too much, huh?

I have complained about poor service- as well, praised those who were great!
Disney told me that one reason to remove the tip was because of the service or there of lack of service.

A tip is not a requirement- and like you depending on the service- my tip will reflect it. MORE for those who deserve, less for those who don't.

lilyv
07-18-2008, 10:20 AM
Really- is that my problem? I just don't want to pay the 18%? Don't put words or thoughts into my question. I've been to disney enough times to know that you don't always receive the best of service, reguardless of how 'hard' they work- sometimes you receive awesome service, other times it's lacking. For those times, I don't feel like dropping $50 - $60 in tip. Tips are JUST that - a tip, it's not a requirment.

I asked a question about WHAT IF I'm not happy? It's been answered...speak to the manager.


Thank you for those who answered directly - I didn't realize that I was going to be --- never mind.

Well, if you opt to go with a large group, the tip is included. It's not unusual for many restaurants to have that requirement.
If you really have some over the top problem, that the server truly can't take care of, talk to the manager. Otherwise, I'd just plan to have a wonderful vacation, including meals. :flower3:

dizneydiva2005
07-18-2008, 10:23 AM
I think $300 a night seems about right, CM and LTT are probably around $250. I'm assuming these are all dinners. I ate at Kona and Le Cellier last year with my mom, and I know our total was over $100 for appetizers, entrees, and desserts, and tax and the 18% tip, and that was just for the two of us.

OP, are you on the regular or deluxe plan, because the regular plan no longer includes appetizers, so that may lower your dinner costs by at least $50 or so a night.

By Hoop do you mean the Hoop Dee Doo? If so I believe the tip's already included in the cost, so you don't have to worry about it there.

I'm on the regular plan- I realize the appetizer is now gone, so yeah the bill will be less then normal for just the 6 of us, but I'm taking my nephew and his girlfriend- so that'll more than make up for it. ;)

And to see what you paid on just 2 people, imagine 8 adults~ YIKES!!

dizneydiva2005
07-18-2008, 10:24 AM
. Otherwise, I'd just plan to have a wonderful vacation, including meals. :flower3:

Will do, planning on it, can't wait... we normally go 2 or 3 times a year, but this year we had to take off one trip because our sons hockey costs soooo much-

disneyfav4ever
07-18-2008, 10:40 AM
And to see what you paid on just 2 people, imagine 8 adults~ YIKES!!$300 does seem about right then for eight people, since it was $100 for two with appetizers. And if you have drinks with dinner, they add up quick.

imthatgirl
07-18-2008, 10:47 AM
well, since you're the expert you tell me what I'm going to spend at

The Wave
Chef Mickey's
Kona's
The hoop
Canada's - at Epcot
Liberty Tree Traven

No, we're not splitting the check with anyone... We go to Disney 2x's a year and I know what we'll be spending.

chef mickeys is about 30 a meal and that inclides dessert and appetizers. so thats 240 with a $43.20 tip (although i didnt add tax, so figure a $45 tip.)
liberty tree is 28 so thats $224. tip of $40
the hoop dee doo, tip is included
konas is expensive
ive never heard od Canadas...do you mean le cellier? :confused3
ive never eaten at the wave.

so yes dont worry your tips wont be $60 every night unless you are a very generous tipper.

disnut8
07-18-2008, 10:50 AM
And with less than 6 people - what if you don't have or want to leave cash for the tip, but instead want to charge it to your room or credit card. Do you tell the server how much of a tip you want to leave and then they charge it to your card or room?

I don't know about the dining plan part of your question but I can answer this one.

After your meal, the bill will be presented to you on a tray. You put whatever method of payment you want to use in that tray (after verifying the bill).

If you use cash for everything, put the meal and tip in case in the tray. The server will ask if you need change. If you don't, they just take it. If you do, they will only take the price of your meal in cash. You would then leave whatever tip you want in the tray and leave.

If you use the room card and want to put everything on that, put that in the tray. You will get a your card and a receipt back that will have a blank tip line on it for you to fill in the amount and total it.

If you only want to charge the meal to your room card and the tip in cash, repeat as above but leave the tip line blank and put the tip cash in the tray.

Anc96
07-18-2008, 11:07 AM
I don't know about the dining plan part of your question but I can answer this one.

After your meal, the bill will be presented to you on a tray. You put whatever method of payment you want to use in that tray (after verifying the bill).

If you use cash for everything, put the meal and tip in case in the tray. The server will ask if you need change. If you don't, they just take it. If you do, they will only take the price of your meal in cash. You would then leave whatever tip you want in the tray and leave.

If you use the room card and want to put everything on that, put that in the tray. You will get a your card and a receipt back that will have a blank tip line on it for you to fill in the amount and total it.

If you only want to charge the meal to your room card and the tip in cash, repeat as above but leave the tip line blank and put the tip cash in the tray.

Don't ever leave your tip line blank... you can draw a line through it, or, like I do, put "cash".

Also... we ate at 2 places this year, Jiko's and Ohana's, that gave us terrible service! It was tolerable at Jiko's and I didn't ask for the manager, but I did cross out the 18% and 20% tips and wrote in my own, which fell below 15%. It's so rare for me to leave below 18% for just average service. At Ohana's, I left about 12% and did ask for the manager (I should have during the meal). I explained the problem and he was very nice, he apologized and asked if he could do anything to compensate. I told him I just wanted to bring it to his attention, and that the many times we'd been there in the past we were very happy.

I, personally, harldly ever leave less than 15% for even below average service. If it's that bad I will usually ask for the manager. 18% - 20% is for average service... if it's very good service (above and beyond), it's higher.

Pumbaa_
07-18-2008, 11:21 AM
Here is a link to the Tipping thread (http://www.disboards.com/showthread.php?t=1870320)on the Restaurant Board. Please read the policy for the read and direct any tipping questions to that post

thank you!