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View Full Version : POLY overated. What do you think?


marvel
06-10-2008, 05:28 PM
We stayed Poly concierge in May and I just have to say that with all the hype on DIS we were disappointed in quite a few things about this resort. In fact we found the WL to be a better experience overall. Don't get me wrong with the following commentary, we loved WDW and our entire stay, and I am sure I will get flamed to death, but I think it is good to warn newbie's etc what they truly should expect. We loved our stay at WDW but would not stay at the Poly again unless it was with some type of truly magical discount code.

Firstly the staff. From my experience they really do not understand the term concierge. We asked various questions of the Poly concierge staff and found only 1 that truly was interested in finding the answer to our query. This was the most disappointing. They had to be prompted each time to find out about anything they didn't know, and refused to even use their internet access at their desks unless asked to do so. It was very disappointing. Oh, just saying Aloha doesn't make you helpful.

The room was large but nothing special in terms of ammenities, although the linen was the worst of any hotel we stayed in during 6 weeks of travelling the US. Truly the worst sheets we have ever slept in, they were like cardboard. Surely someone else has experienced this?

Finally, the pool. It was cold. Yes, so cold we swam in the quiet pool along with many many people as it was much warmer. And we are well experienced with hotel pools. The WL pool was fine, we did a split stay, but the famous Poly pool was only swimmable between 2 and 6 pm if it was a warm day. I didn't even think it was possible for a deluxe to have such a cold pool.

I tend to not post negatively in all my time on DIS but had to get these small points off my chest, as there don't seem to be that many realistic reviews of the Poly.

TangaroaTiki
06-10-2008, 05:35 PM
Polynesian overrated?? :lovestruc Not to me & my family - there is nowhere else we'd rather be. :cloud9: We were just there in May also, overlooking the marina in Fij, we thought the bed was incredibly comfortable, including the sheets. We also had a slight snag upon checkin which was quickly resolved - We had an incredible, magical stay.

thumpersfriend
06-10-2008, 05:41 PM
We loved the Poly but the cold pool was a big problem I had last April. It was freezing! They told us that it was being worked on and would be warm again. I am dissappointed to hear that it is still so cold. Otherwise that is the only thing I can complain about but it was going to be a big part of our trip ,so I didn't think we got what we paid for. I will not go back again there if the pool is still an issue. Maybe others have found that the pool is warm again? Can;t comment on concierge because we have never stayed there.

eliza61
06-10-2008, 05:42 PM
No flames. I always say different strokes for different folks. I think the other reviews are just as "realistic" they are just different. Poly is not my favorite (I'm a wl & BC fan) but hey, that's the great thing about Disney
So many choices. How many people don't like WL because of the small pool and the dark colors.
Hope your next vacation is magical.

Frankiesmom
06-10-2008, 05:47 PM
Wasn't there just another "poly overated" thread a few months ago? Sorry you didn't like it! More room for me!

Lives4Disney
06-10-2008, 05:58 PM
We stayed Poly concierge in May and I just have to say that with all the hype on DIS we were disappointed in quite a few things about this resort. In fact we found the WL to be a better experience overall. Don't get me wrong with the following commentary, we loved WDW and our entire stay, and I am sure I will get flamed to death, but I think it is good to warn newbie's etc what they truly should expect. We loved our stay at WDW but would not stay at the Poly again unless it was with some type of truly magical discount code.

Firstly the staff. From my experience they really do not understand the term concierge. We asked various questions of the Poly concierge staff and found only 1 that truly was interested in finding the answer to our query. This was the most disappointing. They had to be prompted each time to find out about anything they didn't know, and refused to even use their internet access at their desks unless asked to do so. It was very disappointing. Oh, just saying Aloha doesn't make you helpful.

The room was large but nothing special in terms of ammenities, although the linen was the worst of any hotel we stayed in during 6 weeks of travelling the US. Truly the worst sheets we have ever slept in, they were like cardboard. Surely someone else has experienced this?

Finally, the pool. It was cold. Yes, so cold we swam in the quiet pool along with many many people as it was much warmer. And we are well experienced with hotel pools. The WL pool was fine, we did a split stay, but the famous Poly pool was only swimmable between 2 and 6 pm if it was a warm day. I didn't even think it was possible for a deluxe to have such a cold pool.

I tend to not post negatively in all my time on DIS but had to get these small points off my chest, as there don't seem to be that many realistic reviews of the Poly.

I totally agree with you....that's why we don't stay there.;) (yep, more room for the others) We tried Poly concierge five times and really wanted to like the Poly...there are things we DO like about it, but not enough. And I learned my lesson about posting anythign negative about the Poly on the DIS.:rotfl: :eek: :rotfl: After five Poly tries, it's history for us. Been there done that. We stay at the GF.:thumbsup2 :wizard:

MickeyNicki
06-10-2008, 07:16 PM
We stayed there for the first time Oct 07, after years of dreaming it finally came true! It was not like I hyped it up in my head. We would stay there again but only if there are discounts available, and it is not our first choice must do place.

That being said we love the dining choices at the Poly and we will be staying there again for a long weekend in August but we got an amazing discount....$202.50 a night including taxes. ::yes::

mickeynut1
06-10-2008, 07:18 PM
We LOVE the Poly and we will continue to stay there as it is our #1 choice resort, with the WL running a close second :goodvibes. We have not stayed concierge so I can't comment on that, but our non-concierge stay at the Poly was more than wonderful. As you mentioned the WL being great, I do agree with you as we love it there as well. But you will find many people who don't care for it at all and who may describe that the way you describe the Poly....which is fine because everyone has their own opinion and preference. I do understand you wanting to voice your opinion of the Poly and your "not so great" stay and the fact that you don't like the Poly, but to "warn" all the newbies to EXPECT a bad experience is a little extreme. I read some "not so good" reviews of the Poly before our first stay in September and let me tell you....if I had listened to them and stayed away, we would have missed out on one of the BEST vacations we've had in the 7 years we have been going to Disney....and all of our trips to Disney have been GREAT ::yes::. I think people need to take these reviews with a grain of salt and decide for themselves. If you try the Poly and don't like it...fine; but you may also love it. Everyone is entitled to their opinion, but I think too many people take these reviews to heart. My suggestion is if there is a resort you want to try, then try it for yourself and make your own conclusions. It's good to get other people's opinions, but I wouldn't base my entire decision on what a few people say as people are more likely to report on the bad things rather than what was good. I'm sorry you had such a bad experience at the Poly, but I'm glad you enjoyed the WL. The Poly is not for everyone.....as the WL isn't for everyone....etc. If everyone had the same opinions on places/things, we'd be living in a pretty boring world. If there is another Disney trip in your future, I hope you have a better experience next time ;).

tinklvr64
06-10-2008, 07:27 PM
Yep...way overrated::yes::
We booked for a week, and after 1 night (due to many issues from broken fixtures to dirty room) we moved to the GF....and happy to say we never looked back ;)

cdrn1
06-10-2008, 07:34 PM
We have stayed there twice and really enjoyed it. I don't think it's overrated at all; but...I do take exception to the cold pools. We have, on several occasions, found the pools too cold to be enjoyable: at AS Movies (May), POFQ (May), and the Poly (October) we have had the pool be so cold we didn't swim. That is a very important part of my vacation; we live in Indiana and really enjoy hot tropical weather and our pool time. I think that we are being cheated when the pools are so cold they turn your lips blue...the kids wouldn't even get in them.

hrt2hrtmomdeb
06-10-2008, 07:48 PM
I have to agree completely with Mickeynut1!!

As my mom always says.. "That's why they make chocolate and vanilla!"

Just to show you another viewpoint our last trip to poly concierge was absolutely amazing. It was my grandfather's 80th birthday 1/30/07 - 2/6/07 and they couldn't have done enough for us. When we made the reservations and they ask if you are celebrating anything special we told them it was his 80th bday. We had made no requests for anything special. They had the room decorated when we got there, had made him a fresh flower lei, arranged for us to have a complimentary wheelchair all week and helped rearrange all of our dining plans. They were always helpful the entire week with any questions or issues that arose. We thought the room was beautiful. The beds were extremely comfortable with the softest sheets we've ever slept on! I'm very sorry you didn't have the same experience we did and I hope all your future trips are as wonderful as ours was!

LukenDC
06-10-2008, 07:58 PM
The Poly is my favorite resort on planet earth. It is not the most luxurious place I have stayed, but I absolutely love it.

Not every Disney resort will appeal to every guest and it is fine if people do not care for the Poly. That is why Disney has a plethora of themed resort properties. Every hotel or resort has its shortcomings, some more evident at particular times than others.

mickeymoo
06-10-2008, 07:59 PM
We stayed at the Poly in May too and yes volcano pool very cold, kids swam in quiet pool. This Poly trip was the "Dream trip" and we too thought it was overrated (DH and I) kids had a great time but hey they were in Disney...dis posterswill be happy, more room for them, but sounds like the WL will be more crowded :thumbsup2 (Our fave)!
Love the cholcoate and vanilla anology:lmao:

cdel73
06-10-2008, 08:15 PM
I love the Poly, but I agree with the volcano pool being cold. We were there last Sept. and it was so cold my one dd wouldn't get in past her knees. I don't mind refreshingly cool, but goosebumps and shivering I can live without. I wonder why it is so cold?

Wildhog
06-10-2008, 08:22 PM
It's interesting to hear the mixed reviews, I've always fancied a stay at the polynesian, but its seems so expensive, moreso having read this thread :S

PolyHereWeCome
06-10-2008, 09:53 PM
We also stayed Poly. concierge in May, and DH, DD, DS, and I all had a wonderful time. :cloud9: Sorry you didn't, OP. . . different strokes for different folks.

CR Resort Fan 4 Life
06-10-2008, 09:58 PM
When my family and I stayed at the Polynesian we enjoyed ourselves. Now we did not experience anything like the OP is mentioning, however there were two things we did not like.

1st It took a maintenance Cast Member 3 days to fix a broken light in our bathroom and having to keep asking the Club Level Cast Members when will someone fix it? Although I think getting maintenance at any Resort is hard, because in previous stays at the Contemporary it would take 2 or 3 calls when we needed a new remote for our TV.

2nd When we arrived it took almost 10 minutes for a bellman to come and take us on a golf cart to the Hawaii Longhouse, so we kind of got sick of hearing it will be another minute. However I think part of that is how bell services got changed around or something was changed that had to do with them.

Obviously a lot of worse things could have happened, so I am not holding anything that happened against the Polynesian because we had a lot more good things then bad things.

SeaSpray
06-10-2008, 09:59 PM
We were there in May and had a great time. I'm sorry that you didn't encounter the excellent concierge (club level) staff that we did. We were in the Hawaii building too and each and every CM that we spoke to (and there were several) was very, very helpful. In fact, after we got back home I actually took the time to email Guest Services to give specific names of the CMs who helped us during this trip :)

mmmears
06-10-2008, 10:30 PM
IMO, whenever anything gets "hyped" up as much as the Poly on the DIS, you are bound to have people disappointed.

Just like when you finally go to a movie that everyone raves about -- you start to expect so much that you can feel let down by a perfectly good film.

To the OP: I am sorry that you did not have the experience you were hoping for at the Poly. It's frustrating to spend alot of $$$ and feel that the service was lacking something.

Poppinsme
06-10-2008, 10:37 PM
We loved the Poly in Nov./Dec. of last year.
The pools were warm and concierge was outstanding.
Our room was LVC and the view was breathtaking.:cloud9:
It was our 32nd anni. trip and we were treated like royalty.:) :)
I am sorry you didn't have a good experience.:(

FairyDust2008
06-10-2008, 10:42 PM
We have never stayed at the Poly and our first ever WDW trip was just this May 2008 and we chose to stay at the GF resort. We had reservations for the Poly but changed last minute. I'm glad we picked the GF resort over the Poly. We took a night to ride the monorail over to the Poly and after hearing all the hype on this board about Poly, Poly, Poly, I just couldn't for the life of me see what all the hoopla was about. It was ok but I found as you entered the lobby, it was VERY crowded and noisy, alot of people milling around. We took a walk on the path towards the pool and right as we stepped outside people smoking and talking along the path. Just not my tropical idea. We saw the pool and it was ok as well. I did like the Wyland Gallery and the lady that was working in there was very gracious and nice answering our questions, greeting us, etc. It appeared to me to be just kind of in need of updates. I know people say the true Hawaii looks like the buildings, etc but compared to the GF resort, the Poly just couldn't compete. Now, all of this is based upon not staying there but really after visiting, I wouldn't have the desire to when the GF is there. The GF was bright, cheery, charming, Victorian, laid back and the grounds were just lovely. The lobby was breathtaking and the 2 pools were wonderful. The rooms were bright and cheery and we had a wonderful pool view/garden view. It just seemed more peaceful there and I really felt at home. The Poly to me just seemed too overcrowded/noisy and just not my cup of tea. I had reservations for the Kona Cafe and after visiting the Poly that day, I later cancelled. We did Chef Mickey's instead and LOVED it! So, I am one of those ones that isn't impressed with the Poly. To each their own but I'm definitely a GF resort kind of gal:love: :cloud9: The GF is our WDW HOME RESORT for all future visits. We can't wait to plan for next year! So glad I switched to the GF last minute :) I would have been disappointed staying at the Poly quite frankly.

FairyDust2008
06-10-2008, 10:46 PM
I totally agree with you....that's why we don't stay there.;) (yep, more room for the others) We tried Poly concierge five times and really wanted to like the Poly...there are things we DO like about it, but not enough. And I learned my lesson about posting anythign negative about the Poly on the DIS.:rotfl: :eek: :rotfl: After five Poly tries, it's history for us. Been there done that. We stay at the GF.:thumbsup2 :wizard:


GF LOVER HERE TOO!:love: :cloud9: Our 1st stay was this May 2008 and it was WONDERFUL!!!!!!!!!!!!!!!!!!! :) :) Definitely our WDW home resort!

FairyDust2008
06-10-2008, 10:49 PM
Yep...way overrated::yes::
We booked for a week, and after 1 night (due to many issues from broken fixtures to dirty room) we moved to the GF....and happy to say we never looked back ;)

Don't you just LOVE:love: the GF resort! My family won't ever stay anywhere else when going to Disney! We already have plans for our return visit next year and we just got back in May from our very 1st visit and boy, we couldn't have picked any better resort than the GF to have our 1st experience staying onsite at Disney! It is just a WONDERFUL, GRAND RESORT!

Amy&Dan
06-10-2008, 10:55 PM
We stayed for two nights at the Poly in May (22nd and 23rd) and while we absolutely loved our stay I have to say I am not sure when we will return. We generally tack on a couple of nights cash to a DVC reservation and its a great way to try out the various resorts. It was a special treat and I am so glad we went. I had always wanted to stay there and it didn't disappoint. Even so, I want to try out the last several resorts we have left to try. With the exception of the GF which just doens't appeal to me for some reason. It just reminds me of my grandmother's house, too much Victorian decorating. But I'll probably give it a try, I want to say I have stayed at them all someday!

The Volcano pool was freezing. We swam at OKW, SSR and POR this last trip and didn't encoutner anything like that. It was a shame but our kids still had fun. They just wished there was a hot tub to escape to so they could warm up! But our kids loved the beach area and having that wonderful view of Wishes was just so nice. The grounds are lovely and our room was very spacious. So I guess I don't think its overrated but I can see how the hype and price might set somebody up to feel that way. I have to say all the cm's were also wonderful, but we have had that pleasure at pretty much all levels of the Disney resorts.

I agree we all have different tastes. Dh and I prefer the spread out moderates and DVC's, many people don't care for those at all.

Oh and I have to add, we also had very nice linens, maybe the OP just got stuck with a funky set of sheets!

Amy&Dan
06-10-2008, 10:59 PM
We have never stayed at the Poly and our first ever WDW trip was just this May 2008 and we chose to stay at the GF resort. We had reservations for the Poly but changed last minute. I'm glad we picked the GF resort over the Poly. We took a night to ride the monorail over to the Poly and after hearing all the hype on this board about Poly, Poly, Poly, I just couldn't for the life of me see what all the hoopla was about. It was ok but I found as you entered the lobby, it was VERY crowded and noisy, alot of people milling around. We took a walk on the path towards the pool and right as we stepped outside people smoking and talking along the path. Just not my tropical idea. We saw the pool and it was ok as well. I did like the Wyland Gallery and the lady that was working in there was very gracious and nice answering our questions, greeting us, etc. It appeared to me to be just kind of in need of updates. I know people say the true Hawaii looks like the buildings, etc but compared to the GF resort, the Poly just couldn't compete. Now, all of this is based upon not staying there but really after visiting, I wouldn't have the desire to when the GF is there. The GF was bright, cheery, charming, Victorian, laid back and the grounds were just lovely. The lobby was breathtaking and the 2 pools were wonderful. The rooms were bright and cheery and we had a wonderful pool view/garden view. It just seemed more peaceful there and I really felt at home. The Poly to me just seemed too overcrowded/noisy and just not my cup of tea. I had reservations for the Kona Cafe and after visiting the Poly that day, I later cancelled. We did Chef Mickey's instead and LOVED it! So, I am one of those ones that isn't impressed with the Poly. To each their own but I'm definitely a GF resort kind of gal:love: :cloud9: The GF is our WDW HOME RESORT for all future visits. We can't wait to plan for next year! So glad I switched to the GF last minute :) I would have been disappointed staying at the Poly quite frankly.

It sounds like you had a great stay! Its is truly funny how all our tastes do differ. We have visited the GF many times to eat at 1900 Park Fare and I have to say my reaction to its lobby and atmosphere is exactly like your reaction to the Poly. I just have no desire to stay there. I have a friend that is like you and won't stay anywhere else. We do all indeed have different tastes. So glad your first trip was so magical!

stemikger
06-11-2008, 01:52 AM
I know, a lot of people don't agree and I might get flamed for this, but I don't think any of Disney's Deluxe resorts are worth the price they charge.

SnowWitch
06-11-2008, 04:25 AM
The first time we stayed at the Poly was summer '99 before major room refurb and the creation of the ever so cool volcano pool. I had it built up as the grandest of the grand resorts because of the very loyal following on these boards. I was not impressed at all. We purchased DVC that year and had not stayed at the Poly again until June '07. On this trip we had 2 teens and our 2 DD's, 2 and 1. I loved the new rooms, loved the new pool, love the dining, and ohhhhh the monorail to the MK with the little ones. We booked a short notice trip for Oct for just myself, the 15 yr old and the 2 little ones at the Poly and cannot say how much easier it was touring with the monorail. For me 50% of my love for the Poly is the ease you have with little ones. We are booked 4 nites this July before heading over to Vero Beach for a week. Would I pay rack rate at the Poly, absolutely not!!! We booked the WL for our discount DxDP trip in Sept because the rack rates are much more reasonable and we love the WL, haven't stayed there since "99.

Side note if you notice our trips were all the year of '99 when we purchased DVC. That was the year my DH asked "How much have we spent on resort rooms this year? Have you looked into DVC?" :yay:

tiggersmyguy
06-11-2008, 07:05 AM
I totally agree with the OP. We stayed at Poly a few years ago and yes it is a lovely resort but our family was not thrilled with it. The monorail is a nice thing but we would rather be able to walk to a park(or 2) like we can from the YC. :)

tinklvr64
06-11-2008, 08:00 AM
Don't you just LOVE:love: the GF resort! My family won't ever stay anywhere else when going to Disney! We already have plans for our return visit next year and we just got back in May from our very 1st visit and boy, we couldn't have picked any better resort than the GF to have our 1st experience staying onsite at Disney! It is just a WONDERFUL, GRAND RESORT!

:yay: OH YAH!!!! Love it!

Tonyspad
06-11-2008, 08:03 AM
The Polnesian is tops with us! :goodvibes

eliza61
06-11-2008, 08:17 AM
I know, a lot of people don't agree and I might get flamed for this, but I don't think any of Disney's Deluxe resorts are worth the price they charge.


Why do you think you would get flamed? Would you flame me because I think they're worth every dime? a lot of people think this way. Like another poster said "that's why the make vanilla & chocolate".
One of disney's great markerting ideas is that they have so many resort choices. One is bound to meet your ideals. Don't think the deluxes are worth the money, that's totally cool. :thumbsup2 I've stayed all 3 levels all 3 were worth what I paid for them

I'm not a person who goes one place and then compares it to some place else, so I never really understood the "I can stay at the 4 seasons" arguement. If I wanted to stay at the 4 seasons that's where I would be but the point is you are perfectly legitimate in your feelings. I never understood flames everyone is entitled to their perception.

PolynesianMedic
06-11-2008, 08:18 AM
I love the Poly! It is my favorite resort. I am sorry that you had a bad experience there. I have heard of others having similar experiences to you, and that the service level at the concierge had slipped, but I hadn't heard anything to that extent recently. This disappoints me tremendously.

followme2disney
06-11-2008, 08:23 AM
I absolutely love the Poly. Actually I can never decide which I like better Beach Club or Poly. I have never stayed at GF or YC. Neither are on my short list, but I do want to stay at all the resorts eventually.

asmit4
06-11-2008, 08:25 AM
I have to say that I agree with stemikger....in all honesty, we really don't feel that the deluxe resorts are truly 'deluxe' therefore, they aren't worth the price to us.

Truly 5 star resorts have high threadcount sheets, have larger rooms, have high end bathrooms in all rooms (the tub at AKL was exactly the same as at the values), high end towels that are truly plush, like they feel brand new, they have the highest quality of service which would include people opening the front doors for you, staff that arrives immediately as your car pulls up to unload your bags...the list could go on an on...

I understand that the deluxes are 'deluxe' when compared to the values and mods, but in the real world, outside of DW, the deluxes are really nothing more than a themed up hilton which to us is a 3.5 star place. Certainly at some point we might pay for the deluxes for a special occasion but we were really underwhelmed at AKL and wouldn't spend the $$ anytime soon.

Maybe we just view deluxe differently than other people do....I don't know. It's not that we didn't have a nice time- I guess we just expected more from a proclaimed deluxe.

MsStinkerBelle
06-11-2008, 08:28 AM
The Poly is my favorite resort (with AKL a close second). Do I think it's overrated? If anything I think it's overpriced but that's a discussion for a different post. :lmao: My family and I feel 'at home' there but that's our experience. Now I will consider the GF to be overrated but I'm planning a stay there to satisfy my curiosity to whether that's true or not.

Every resort isn't going to appeal to everyone which is why it's great Disney has so many to choose from. If you stay at a resort and consider it 'overrated', just chalk it up to experience and try another one. :thumbsup2 No worries.

goofy4tink
06-11-2008, 08:28 AM
Back in '03, we were booked at POR. Then, we got a great rate at the WL, so moved our reservation there. Well, the Fairy Tale package came out...book four nights, get three free...we changed to the Polynesian. My dd, then almost 10, had always wanted to stay at the Polynesian so figured this was our chance. We arrived at the Polynesian and had issues right from the start. Dd was looking forward to getting a lei, but none to be had. We ended up paying off different bellmen before our luggage got delivered to our room...the guy who took our bags from our towncar into the main bldg., then the guy who drove our bags, but not us, to our longhouse.
Then, our room overlooked the Hawaii longhouse. Yes, we could see a small bit of the lagoon which was nice. But, if we were in our room during the daytime hours, we got to look at construction workers at Hawaii. Not a pretty site from our 2nd floor balcony.
The pool was severely overcrowded..it was mid-August so there may have been pool hoppers there. I know one group was hopping due to a conversation I overheard.
When I asked my dd how she liked the Polynesian, she said it just wasn't as Disney as POR. She was sort of sad that we hadn't stayed with our original reservation. I could have killed her! Ungratefull little twerp.
But, we did enjoy the boat to the MK and the ability to walk to the TTC to get the Epcot line. I didn't like that we had to walk out in the rain to get to our longhouse if we wanted to grab a bite to eat.

Would we stay at the Polynesian again? Probably not. But now we own DVC at BWV..so we can stay there. Or just head to POP for those quickie, last minute or budget trips.

LoraJ
06-11-2008, 08:37 AM
I think your list of issues with the Poly are valid complaints. I think it will serve a purpose to those who have never stayed there before but plan to so maybe they won't set their expecations too high.

Tam1067
06-11-2008, 09:04 AM
I know it's not perfect, but we still love it. My family refuses to try anywhere else, and believe me, I've really got a desire to stay at the Grand Floridian one day. I also like to remember that Disney is not a super high end place and probably never will be. That's the reality. You're paying for location and theming.

swald91
06-11-2008, 09:30 AM
We love the poly!!! We did have an issue last time we stayed & had a garden view only to look at a stop sign. I called down to the desk & they were wonderful-gave us a new room w/ a water/garden/MK view!!! As far as the pool being cold-I think if you want to swim in Fl-you want the cold water-it would be refreshing. My kids love the pool-I don't swim so I can't comment too much on the pool. Can't comment on concierge either-trying this time to get into a room there, but they are sold out I think b/c of free dining.
Hopefully you will enjoy your next trip. Can't wait for our trip!!!!

bluwater
06-11-2008, 10:23 AM
I agree with the others who have stated that the Disney Deluxe resorts would not be considered Deluxe in the "real world". However, as stated, you are paying for the location and ease of access to the parks - pure and simple.

If you don't mind riding the busses or taking a slower mode of transportation, there's probably little difference between the Mods and the Deluxes.

We are planning a visit next month and have still not decided where to stay - but have 3 different reservations. I am trying to decide which one by end of today - and then decide whether ot not to split the stay.

The decisions I am making are mostly based on location and ease of access to the parks. I realize that I am paying for convenience - and that's worth quite a bit to me. Disney is operating a high-volume, high-margin business and you're only going to get so much from their resorts.

For me, Disney is not a real vacation. It is absolutely fun and I am thrilled that my daughter has such a ball there. So, for us both to enjoy it, I need to make the park access and egress as easy as I can - and maximize my "by the pool" time. For this, I need resorts that easily connect to parks (without busses).

Frankly, you could put the CSR where the Poly is and connect the monorail through it and I wouldn't know the difference.

It is overrated? That depends on your needs.

DVC Sadie
06-11-2008, 10:24 AM
The Poly (and other deluxe resorts) has changed throughout the years and so has the level of service, especially in conceirge level and not for the better IMO. There are a lot of reasons and speculations of why this has occurred and why WDW made some of those changes.

Conceirge staff would find dining reservations magically on the same day of request, have wonderful breakfast offerings in the lounge and delicious cold and hot hor'dourves in the afternoon. Wine, beer, bottled water and juices were also offered they also had a nice dessert samplings.

OP. I wish you could have stayed at The Polynesian that I loved and remember because she was truly special. Those days are long gone but I am glad that I have memories of all that magic since my first visit in 1971.

asmit4
06-11-2008, 10:32 AM
I agree with the others who have stated that the Disney Deluxe resorts would not be considered Deluxe in the "real world". However, as stated, you are paying for the location and ease of access to the parks - pure and simple.

If you don't mind riding the busses or taking a slower mode of transportation, there's probably little difference between the Mods and the Deluxes.

We are planning a visit next month and have still not decided where to stay - but have 3 different reservations. I am trying to decide which one by end of today - and then decide whether ot not to split the stay.

The decisions I am making are mostly based on location and ease of access to the parks. I realize that I am paying for convenience - and that's worth quite a bit to me. Disney is operating a high-volume, high-margin business and you're only going to get so much from their resorts.

For me, Disney is not a real vacation. It is absolutely fun and I am thrilled that my daughter has such a ball there. So, for us both to enjoy it, I need to make the park access and egress as easy as I can - and maximize my "by the pool" time. For this, I need resorts that easily connect to parks (without busses).

Frankly, you could put the CSR where the Poly is and connect the monorail through it and I wouldn't know the difference.

It is overrated? That depends on your needs.


This is a very fair post and I 100% agree with everything you said. We also don't view DW as a 'real vacation' either. We love it, and will likely go once a year for a long time from now, but we also book a luxury style trip each year that is more for relaxing and being waited on! :) I think you are paying for ease of transportation and the theming- which to some- is worth it...it all depends on what you are looking for.

FairyDust2008
06-11-2008, 10:41 AM
Even though we never stayed at the AKL either, I had the same feeling for it as I did with the Poly when we visited. We took part of one day to visit the AKL and it didn't have that OOMMPH that most talk about on here, at least for me and my family. It was very dark and just not real inviting. The lobby wasn't as impressive as I had thought it would be from all the pictures. The pool was WAY crowded. We did get an upclose look at a giraffe from the viewing area which was neat but when I looked up at the rooms and their balconies, with the little amount of animals out, I would have quickly bored of animal viewing within the 1st initial time of seeing them. The bus drops you off and then you have to hoof it up a little incline which would be hard for some. Mara had GREAT little pizzas and the coucous salad was delish but I didn't see the hype for those zebra domes. They were slimy and just not tasty. I'm a huge SWEET person but these did nothing for me. I'm so glad after all my resort woes and the Poly and AKL being in the mix, that I cancelled and went with the GF. It just suited our family to a tee and with the feeling of disappointment from just visiting Poly & AKL, I was so glad we didn't book our entire vacation there. Plus, the AKL is sooooooooo way out from the MK and really all the magic. I prefer the monorail and being close to the magic. All this being said, we are each entitled to our own opinions and what one likes, another will dislike. That is why it is great that DISNEY offers so many different resorts & theming for everyones tastes! That is another great plus for Disney is the fact that there is something for EVERYONE to go and enjoy the "MAGIC"

CTDis4
06-11-2008, 11:15 AM
Why do you think you would get flamed? Would you flame me because I think they're worth every dime? a lot of people think this way. Like another poster said "that's why the make vanilla & chocolate".
One of disney's great markerting ideas is that they have so many resort choices. One is bound to meet your ideals. Don't think the deluxes are worth the money, that's totally cool. :thumbsup2 I've stayed all 3 levels all 3 were worth what I paid for them

I'm not a person who goes one place and then compares it to some place else, so I never really understood the "I can stay at the 4 seasons" arguement. If I wanted to stay at the 4 seasons that's where I would be but the point is you are perfectly legitimate in your feelings. I never understood flames everyone is entitled to their perception.


My opinion exactly and a qoute from my favorite movie to boot! We must be soul mates!:goodvibes :goodvibes

DisFlan
06-11-2008, 11:41 AM
The Poly is a lovely resort with a great location and we've always enjoyed it. A couple of trips back (we were at the BWV), we took my sis and BIL to 'Ohana's, then walked around the resort to show it off. (These folks are first class world travellers.) My BIL mentioned that it was a little too "1970's" for his taste. Great location, but a bit too "retro" - the buildings and theme seemed out of date to him for a "deluxe" Disney resort.

I'd never really thought about it before that moment, but I had to admit that he was partly right. We'd been looking at the Poly with the same eyes as we'd first seen it in the late 70's. Nostalgia tends to cover a number of flaws - and maybe the Poly's "pseudo-Polynesian" theme is wearing a little thin. It IS a lovely resort, but it's not for everyone.

DisFlan

kaysmommie
06-11-2008, 11:52 AM
I don't think the Poly is overated but maybe a bit overpriced. We stayed at Poly twice and loved it there but on our last trip the room they gave us was filthy. We did switch and that room was slightly better but the housekeeping was just not up to par our entire stay. I love the theme at Poly and the pool ,Monorail, restaurants, and watching wishes from the beach. I think the rooms are quite nice although like I said they need a thorough cleaning. We would stay there again but not at rack rate.

disneymagic12
06-11-2008, 12:15 PM
The Polynesian will always have a place very close to my heart. It is the Disney hotel of my childhood, before they built the Grand Floridian and we started staying there and before they built the Wilderness Lodge and we started staying THERE.

The volcano pool has ALWAYS been cold, since I can remember - and that's at least 20 years, maybe a few more. When my brother and I were young we always swam in the other pool because we FROZE in the volcano pool (and we don't freeze easily, we were practically fish).

There have been one or two recent Diseny stays (and by recent, I mean the last ten years) where we have stayed at Poly concierge and LOVED it. But we don't expect that much from concierge - we were thrilled with the round-the-clock snacks! So we were pleased.

Don't recall what the sheets were like last time we stayed there... so I can't comment on that.


All this being said - I am an EXTREMELY easy person to please. I have no problems with the Poly - unless they have gotten rid of the giant hula-ing Minnie Mouse in the Gift Shop... THAT would be tragic.

huntconn
06-11-2008, 01:06 PM
marvel,
We love the Poly Concierge! We fell in love with it several years ago and now cannot imagine staying anywhere else. Sorry you did not have the same experience. Glad that you enjoy the WL so much...it's a great resort as well.

BillyFeat
06-11-2008, 01:18 PM
I don't believe the Poly is over rated. I do believe it is over priced. JMHO

:goodvibes :goodvibes

ObsessedwiththeMouse
06-11-2008, 02:11 PM
We stayed Poly concierge in May and I just have to say that with all the hype on DIS we were disappointed in quite a few things about this resort. In fact we found the WL to be a better experience overall. Don't get me wrong with the following commentary, we loved WDW and our entire stay, and I am sure I will get flamed to death, but I think it is good to warn newbie's etc what they truly should expect. We loved our stay at WDW but would not stay at the Poly again unless it was with some type of truly magical discount code.

Firstly the staff. From my experience they really do not understand the term concierge. We asked various questions of the Poly concierge staff and found only 1 that truly was interested in finding the answer to our query. This was the most disappointing. They had to be prompted each time to find out about anything they didn't know, and refused to even use their internet access at their desks unless asked to do so. It was very disappointing. Oh, just saying Aloha doesn't make you helpful.

The room was large but nothing special in terms of ammenities, although the linen was the worst of any hotel we stayed in during 6 weeks of travelling the US. Truly the worst sheets we have ever slept in, they were like cardboard. Surely someone else has experienced this?

Finally, the pool. It was cold. Yes, so cold we swam in the quiet pool along with many many people as it was much warmer. And we are well experienced with hotel pools. The WL pool was fine, we did a split stay, but the famous Poly pool was only swimmable between 2 and 6 pm if it was a warm day. I didn't even think it was possible for a deluxe to have such a cold pool.

I tend to not post negatively in all my time on DIS but had to get these small points off my chest, as there don't seem to be that many realistic reviews of the Poly.

I think to each their own. Everyone's different and it's wonderful that Disney has so many options.

I love the Poly and try to stay there everytime we go. To us, it's home. We love everything about it and can't think of one negative thing to really say about it.

I would love it if everyone hated the Poly...that way I wouldn't have a hard time getting ressies! ;)

Personally, I think CSR is overrated....again, to each their own. :)

Amy&Dan
06-11-2008, 02:16 PM
Personally, I think CSR is overrated....again, to each their own. :)


OMG be careful! I love CSR but its not my favorite and whenever I post that I prefer CBR and POR I generally get the CSR Guns pointed my way!

I agree, many resorts, many people, many opinions.

ObsessedwiththeMouse
06-11-2008, 03:29 PM
OMG be careful! I love CSR but its not my favorite and whenever I post that I prefer CBR and POR I generally get the CSR Guns pointed my way!

I agree, many resorts, many people, many opinions.

UGH, you can have it! I detest that resort. Whenever I read a thread about it, I'm always scratching my head going "What IS it about CSR that you like?"

I could care less if someone loves or hates the Poly. Doesn't really matter to me!

Tell ya what, you can have CSR and I'll take the Poly. ;)

bluwater
06-11-2008, 03:44 PM
Wow, I cannot imagine detesting any of the WDW Resorts -ANY of them.

We even enjoyed our stay at ASMu.

I do want to know what's up with the cold pool at Poly? is this the normal temp of the pool? If we go in late July, will it be an issue?

DaisyD
06-11-2008, 04:17 PM
Wow, I cannot imagine detesting any of the WDW Resorts -ANY of them.

We even enjoyed our stay at ASMu.

I do want to know what's up with the cold pool at Poly? is this the normal temp of the pool? If we go in late July, will it be an issue?

The Poly pool water is no colder then any of the other resort pools. What can make it feel cooler is the breeze that comes off the lake of where the pool is situated on. After over 15 stays at the Poly and numerous stays at other various WDW resorts I can honestly say the temps of the pools are the same. I've been to the Poly in May, June, Sept, and October. The Poly is a wonderful resort.

Cool-Beans
06-11-2008, 04:23 PM
I think it is a fine hotel. Well themed, biggish rooms (big for Disney, anyway), decent pools, pretty grounds...and the Boutiki, my favorite hotel gift shop. And it is on the monorail. Can't beat that.

But, hell, yeah I think it is overrated. The place gets so much hype on the DIS that people go in thinking it'll be wonderful and a dream come true and all. It's just a hotel.

When you stay in a Disney hotel, you get a theme and a location near the parks. You don't get rooms as big as you would offsite and you get the same kind of service.

stemikger
06-11-2008, 04:25 PM
Originally posted by eliza61
Why do you think you would get flamed? Would you flame me because I think they're worth every dime? a lot of people think this way. Like another poster said "that's why the make vanilla & chocolate".
One of disney's great markerting ideas is that they have so many resort choices. One is bound to meet your ideals. Don't think the deluxes are worth the money, that's totally cool. I've stayed all 3 levels all 3 were worth what I paid for them

I'm not a person who goes one place and then compares it to some place else, so I never really understood the "I can stay at the 4 seasons" arguement. If I wanted to stay at the 4 seasons that's where I would be but the point is you are perfectly legitimate in your feelings. I never understood flames everyone is entitled to their perception.

I was just covering myself. Lately, I have been getting flamed by the most basic things. You are an open-minded person, but lately I have been running into some (trying to be nice) close-minded flame blowers that seem like they take pleasure in being mean.

I guess my skin is a little thin (or burnt) so I was just getting ready.

I personally respect all opinions, I just don't know why I have been running into people who don't. Maybe it's the way I'm coming off. Who knows?

I personally think the Poly is great, but I just love Pop Century as much and I can't imagine paying so much more for what I view as basically the same vacation. I do like going to Ohanas for dinner.

Jaymie
06-11-2008, 04:26 PM
My experience was just the opposite of OP. I loved the Poly, but thought the WL was way overated. No major problems, just wouldn't stay at WL again. I would go back to the Poly anytime (if the finances allowed it).

IWISHFORDISNEY
06-11-2008, 05:22 PM
I think alot of the deluxes get the hype and then dont live up to it. I really think this is why there are so many choices. We loved some places and hated others but that doesnt make it a bad choice just not right for your family.

We loved AKL, BWV, and YC

Not so crazy about WL, BC ( yes the sister of YC) and Dolphin

Really in the end it is just a matter of taste. Belive me I got flamed when I said I didnt like WL or BC. I prefer YC over BC and AKL over WL. Just the opposite of most people on the boards.

This year we are returning to my first hotel as a child CR and we cant wait. This place genrally gets knocked as a convention resort but I still want to try out each deluxe to see what I like best.

So no flames for OP just be happy Disney has alot of choices!!!

eliza61
06-11-2008, 06:33 PM
I was just covering myself. Lately, I have been getting flamed by the most basic things. You are an open-minded person, but lately I have been running into some (trying to be nice) close-minded flame blowers that seem like they take pleasure in being mean.

I guess my skin is a little thin (or burnt) so I was just getting ready.

I personally respect all opinions, I just don't know why I have been running into people who don't. Maybe it's the way I'm coming off. Who knows?

I personally think the Poly is great, but I just love Pop Century as much and I can't imagine paying so much more for what I view as basically the same vacation. I do like going to Ohanas for dinner.

That stinks, stemikger. How dull the world would be if every one liked the same thing. Feel free to bounce your vents off my noggin.

Keep having magical vacations.
E

kaffinito
06-11-2008, 06:56 PM
I don't know whether or not the Poly is overrated. For me it just goes back to a childhood love. :cloud9: I remember the two resorts we saw when I was a kid, CR and the Poly, and I hated the CR. It was too big and empty for me, but I loved the way the Poly looked. ::yes::

I had a chance to get a value for most of our stay in Sept. and then go to Poly for the last three nights and I took it! So now I get to see and experience the Poly for myself and I can hardly wait. :hyper: Soon I will find out if I like it or not, and I am looking forward to our stay :love:

mickeymoo
06-11-2008, 07:30 PM
I think your list of issues with the Poly are valid complaints. I think it will serve a purpose to those who have never stayed there before but plan to so maybe they won't set their expecations too high.

Well said:thumbsup2 !

kaelarad
06-12-2008, 07:24 AM
After many years of always staying on property, DH and I stayed off property last month. Theming is nice at Disney, But the rates are getting out of control. The hotel we stayed at was nicer, internet was included, and the room was spotless. Disney resorts from a housekeeping stand point are horrible. But it is the reality of outsourcing jobs. I refuse to pay the Disney rates for dirty rooms and the nickel and diming of things like internet.

That said. Disney theming is the best! I think people's thoughts on what resort they like or do not like is a personal choice.

mskayjay
06-12-2008, 08:18 AM
"I was just covering myself. Lately, I have been getting flamed by the most basic things. You are an open-minded person, but lately I have been running into some (trying to be nice) close-minded flame blowers that seem like they take pleasure in being mean."


As the OP of the post on an adult only resort, I feel your pain!!!! :lmao: There are a lot of folks who don't know how to discuss without being nasty and personally attacking others.


That being said, I stayed at the Poly many many years ago and remember it as being very nice. I can't give a fair assessment as it was too long ago to compare it to today's Disney. I have stayed at CBR and absolutely loved it! The rooms were so big and the resort was very peaceful when we were there. Have also stayed at AKL and loved that one even more! For me it did have that jaw-drop appeal when I walked in, but again, that is me! The rooms however were a tad small but the ability to have my coffee in the morning while looking out at the animals was amazing! The resort is kind of dark, but that is what I expected with that type of theme.

Our trip this time will put us at WL. We've never stayed before but have gone to visit. I remember it being gorgeous and I know we walked down hallways to see the rooms. I know I was totally unimpressed with the size and decor but DH really wants to stay here this time so I'm game.

All in all I do have to say this about the WDW resorts. I have not stayed at the values, but the bedding used (particularly the bedspreads) at both CBR and AKL are akin to what I would expect to find at a value resort. I do not want a cheap feeling polyester bedspread when I'm spending decent money for a room but WDW thinks otherwise and that is what they use! I too expect high thread count sheets but again...... The usage at WDW for all their hotels is so high that I think they go with what wears longest rather then giving the nod to the fact that you're paying a fairly high rate for a room near the resorts. And they can get away with it because that is what people want....convenience to the parks. We've stayed at the hotels off of DTD and the prices were great, linens were nicer, etc. We're paying for the WDW bang folks!