Confirmation problems?

[christianweecare]

I have a ressie at the Royal Pacific for this November. I have called three times over the past three weeks asking for a written confirmation. Each time I have been told that I should receive one within the week, but nothing yet! Has anyone else encountered a problem receiving a written confirmation?

[SRRN]

christainweecare,
I had the SAME problem,requesting a written confirmation for December,but I was told it will come directly from the hotel,once it is open.I'm expecting to hear from them in July and if I don't,I'll call the hotel directly then.:wave:

[christianweecare]

Thanks for your reply! I wonder why they did not tell me that? You have a good suggestion. I'll call the hotel directly once it has opened if I still have not received a written confirmation. Thanks again!

[Puffy2]

same here - asked twice and told twice it would be sent - once by mail then email... nothing.

I'll keep trying too.

[christianweecare]

Thanks, Puffy2! I see you are from Georgia, too!

[disneyagain]

I'm having the same problem with HRH....I've called 2x and both times they said that they put it in for written confirm...If I don't get one in the next few days, I'm going to call HRH directly...I booked through 1 800 UESCAPE

[damo]

I booked in January for my April 9-14 vacation and asked for e-mail confirmation and received a confirmation instead in the mail within 2 weeks of making the confirmation. Last year it took them about 3 months to send out the confirmation.

[musicfan]

I received a written confirmation about 2 weeks after I made the phone reservation. I made the reservation with the US reservation office directly, not through a broker. I'm not sure I would wait until the hotel opens to get a confirmation, especially since they ARE sending out confirmations right now.

[Winston112]

I received my written confirmation for the RPH, going in July, 2 months after making the reservation. But my credit card has not been charged, after 3 months. When I called 1-888-uescape the reservationist assured me that my ressie is confirmed by CC, and that I should call their accounting department to find out why billing is delayed.

[christianweecare]

Thanks to all of you for your replies! I guess we now know this is not Disney we are dealing with!