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View Full Version : Delta charging for curbside check in


safetymom
04-01-2008, 07:48 PM
http://www.tampabay.com/news/business/airlines/article435381.ece

Not sure if this has already been discussed here.:confused3

bavaria
04-01-2008, 08:53 PM
No, I failed to bring this cheerful news to this site on the overnight shift - my apologies

Hedy
04-01-2008, 09:12 PM
No, I failed to bring this cheerful news to this site on the overnight shift - my apologies

:lmao: :lmao:

ameraumi
04-01-2008, 09:14 PM
I still plan on doing online check-in even though we will have checked luggage. I guess that is one way getting around the fee and only paying a tip.

aquaticmom
04-01-2008, 09:19 PM
Southwest has been charging $2 per bag for quite some time now out of Pittsburgh when you curb side check. And this is with on-line check in. I wonder if they will start charging $3 now so they can keep up with the Jones'

DebbieB
04-01-2008, 09:32 PM
Southwest has been charging $2 per bag for quite some time now out of Pittsburgh when you curb side check. And this is with on-line check in. I wonder if they will start charging $3 now so they can keep up with the Jones'

Southwest is now charging? Are you sure you don't mean USAirways?

CarolA
04-02-2008, 07:20 AM
I still plan on doing online check-in even though we will have checked luggage. I guess that is one way getting around the fee and only paying a tip.

HUH?

I don't think that will work. The computer probably won't let them check in "extra" luggage without collecting the fees. And the airlines have gotten onto skycaps about overweight etc....

ameraumi
04-02-2008, 07:23 AM
HUH?

I don't think that will work. The computer probably won't let them check in "extra" luggage without collecting the fees. And the airlines have gotten onto skycaps about overweight etc....

According to the article if you do online check in you will not be charged:

The fee will be waived for Delta's most prized customers: elite Medallion-level fliers, first-class and business-class travelers. Passengers who check in online also won't be charged.

Devil_Dog99
04-02-2008, 07:35 AM
On a related note, the first inkling of the new second bag fee is on Delta's website - but only in the list of fees waived for Medallion customers. The regular baggage allowance page is still showing 2 free bags.

Lewisc
04-02-2008, 08:07 AM
According to Delta's website:



You can select the number of bags you want to check online, then drop them at the baggage drop when you get to the airport. Your bag tags will be ready to print when you arrive, provided you're at the airport before the required check-in time


I'm not sure if the baggage drop is inside or outside.

Delta's website is still showing a baggage allowance as 2 checked bags. I'm not sure how accurate it is for anything.


HUH?

I don't think that will work. The computer probably won't let them check in "extra" luggage without collecting the fees. And the airlines have gotten onto skycaps about overweight etc....

CarolA
04-02-2008, 08:10 AM
According to Delta's website:



I'm not sure if the baggage drop is inside or outside.

Delta's website is still showing a baggage allowance as 2 checked bags. I'm not sure how accurate it is for anything.



That's just bizarre that they waive the skycap fee if you check in on-line.:rotfl2:

Lewisc
04-02-2008, 08:19 AM
That's just bizarre that they waive the skycap fee if you check in on-line.:rotfl2:

I'm not sure you use the skycap. There may be a Delta employee by a luggage drop area that prints, and affixes the tags to the bags.

The airlines are charged for every bag that's checked curbside. Airlines are no longer absorbing those fees. It's possible there is some loophole in the contract so the airline doesn't have to pay if the initial checkin is done online.

It's also possible the reason those passengers don't pay the fee is because passengers who already "pre-checked" their luggage may not be eligible to even use a skycap.

I wonder what will happen to the RAC when the airlines contracts come up for renewal. It was posted that the airlines pay the same fee they pay for curbside checkin. Since the airlines are no longer absorbing those fees I can't see them paying that fee for baggage checked at Disney.

abk96
04-02-2008, 09:58 AM
At Philadelphia International they've been charging you $2 per bag for curbside check in since last year for every airline. I don't mind the charge because it's easier when you are traveling with kids to check in at the curb.

I just hope they don't keep upping the price.

bavaria
04-02-2008, 10:01 AM
UA has seperate bag drop computers in many airports. Check in online, then go to Mr Chicken and drop your bags. No human interaction

I suspect that Delta is implying something similar when waiving fees for online check in

Lewisc
04-02-2008, 10:03 AM
I'm sure you're right. Are those bag drop areas curbside or in the terminal?



UA has seperate bag drop computers in many airports. Check in online, then go to Mr Chicken and drop your bags. No human interaction

I suspect that Delta is implying something similar when waiving fees for online check in

Mouseaholic!!!
04-02-2008, 10:05 AM
Southwest has been charging $2 per bag for quite some time now out of Pittsburgh when you curb side check. And this is with on-line check in. I wonder if they will start charging $3 now so they can keep up with the Jones'

I have never paid a penny to check a Southwest Bag - perhaps it's unique to your airport.

I am a frequent traveler for business....tip the Skycaps and I can't remember the last time I have even had my bag WEIGHED!

Lewisc
04-02-2008, 10:39 AM
I have never paid a penny to check a Southwest Bag - perhaps it's unique to your airport.

I am a frequent traveler for business....tip the Skycaps and I can't remember the last time I have even had my bag WEIGHED!

You can no longer count on a tipped skycap letting on overweight bag slide. Airlines are checking up on them. Skycaps are pretty good at estimating weight. My guess is your bags aren't close enough to worry the skycap. Some airports SW has the skycap write the weight on a baggage tag. Skycap has issues if he lets too many bags slide.

Some airports use an outside service to handle skycaps. The service charges airlines for every bag checked that charge covers the cost of setting up the computers. Many airlines are no longer absorbing those charges but instead are charging the passengers.

Mouseaholic!!!
04-02-2008, 12:21 PM
You can no longer count on a tipped skycap letting on overweight bag slide. Airlines are checking up on them. Skycaps are pretty good at estimating weight. My guess is your bags aren't close enough to worry the skycap. Some airports SW has the skycap write the weight on a baggage tag. Skycap has issues if he lets too many bags slide.

Some airports use an outside service to handle skycaps. The service charges airlines for every bag checked that charge covers the cost of setting up the computers. Many airlines are no longer absorbing those charges but instead are charging the passengers.


of course you can never depend on it......I don't and I didn't suggest anyone count on the kindness of a Skycap. I guess I am just lucky that way. Anyway.... The airlines are becoming very strict about the weight onboard....especially in a World of $100 a barrel oil. All I said was I have never been charged - ever - to actually check bags with a Skycap and I fly Southwest all over for work....then merrily down to Orlando for fun.

Miss Jasmine
04-02-2008, 02:50 PM
DH came to me with the news yesterday after talking to our skycaps. I thought it had all ready been reported. Darn it. ;)

bavaria
04-02-2008, 02:53 PM
I'm sure you're right. Are those bag drop areas curbside or in the terminal?

Varies, but usually inside the terminal. But they still need to be handed over to a human so don't expect to get away with overweight bags.

I rarely ever use a skycap, but the one time I used a DL skycap I was charged overweight fees - I was about 2lbs over due to an unexpected emergency extension of travel for work.

Lewisc
04-02-2008, 03:24 PM
Varies, but usually inside the terminal. But they still need to be handed over to a human so don't expect to get away with overweight bags.



Posters were looking for the convenience of curbside luggage checkin without paying Delta's $3 /bag charge. The wording in the website isn't clear how that would work but it did say passengers who check baggage online are exempt from that fee.

Delta's website is still promising 2 checked bags, for free. Not really fair to expect passengers to have to read the CoC and then decide which information is accurate. Other airlines grandfather passengers with reservations, absence clear information to the contrary Delta passengers might assume the same.

I'm beginning the wonder if this is intentional. Delta may be looking for some quick revenue from passengers that aren't aware of the new rules. I think we can agree many (probably the majority) of passengers will cope with a one bag rule as long as they're aware of it in advance. One poster was refused a requested refund, was told the baggage rules are not part of the CoC.

helenk
04-02-2008, 03:27 PM
At Philadelphia International they've been charging you $2 per bag for curbside check in since last year for every airline. I don't mind the charge because it's easier when you are traveling with kids to check in at the curb.

I just hope they don't keep upping the price.

I am not sure that is true . I flew Southwest in May, October and December and was not charged for curbside check in. I flew Usairways in August and they did charge, and it was $2 per bag.

abk96
04-02-2008, 08:23 PM
I am not sure that is true . I flew Southwest in May, October and December and was not charged for curbside check in. I flew Usairways in August and they did charge, and it was $2 per bag.

I even called the airport in Nov about it. They told me that there is a charge for curbside check in now.

helenk
04-02-2008, 08:43 PM
I even called the airport in Nov about it. They told me that there is a charge for curbside check in now.


Well, when I flew SW in December there was no charge. My trip was 12/6-12/11.

aquaticmom
04-02-2008, 09:43 PM
[QUOTE=Mouseaholic!!!;24190058]I have never paid a penny to check a Southwest Bag - perhaps it's unique to your airport.

I forgot that I flew US Airways in December instead of my usual Southwest and I am now second guessing myself. :confused3 We flew Southwest in January and I thought they also were charging $2 per bag out of Pittsburgh, but now I am not sure. Sorry if I posted incorrect info.

Anjelica
04-02-2008, 10:46 PM
American Airlines has been doing this for a little while now.

JB2K
04-03-2008, 09:12 AM
I flew SWA recently (STL-MCO-STL) and there was no charge for curbside check-in.

However, like always, I did tip the skycap (as they typically don't work for the airlines and most of their income is tip-based).

Which leads me to ask -- for those of you flying other carriers and paying $2 per checked bag, is that in addition to a potential skycap tip??

bavaria
04-03-2008, 09:54 AM
Which leads me to ask -- for those of you flying other carriers and paying $2 per checked bag, is that in addition to a potential skycap tip??

yes

CarolA
04-03-2008, 10:04 AM
I flew SWA recently (STL-MCO-STL) and there was no charge for curbside check-in.

However, like always, I did tip the skycap (as they typically don't work for the airlines and most of their income is tip-based).

Which leads me to ask -- for those of you flying other carriers and paying $2 per checked bag, is that in addition to a potential skycap tip??

If you would like to see that luggage give them a tip too.......

tbrenk73
04-03-2008, 10:19 AM
How do you find out if Delta charges at the aiport you are flying out of?

DebbieB
04-03-2008, 09:31 PM
How do you find out if Delta charges at the aiport you are flying out of?
All airports where curbside is offered. The simple way around it is to do online check-in.

>>>>Curbside Check-in
If you need to check baggage, our curbside check-in is fast and convenient. Skycaps are able to check bags and print your boarding pass for your eTicket offering you one-stop check-in. Curbside check-in is available in approximately 100 domestic locations.

A Curb Administrative Fee of $3.00 per checked piece will be collected (cash only) for Curbside Check-in. The following customers are exempt from this administrative fee:

Platinum, Gold and Silver Medallions
Customers traveling in First Class
Customers traveling in BusinessElite
Customers who have checked-in bags online at delta.com
Note: Skycap gratuity not included in Curb Administrative Fee.<<<<

uva185
04-04-2008, 01:39 AM
How do you find out if Delta charges at the aiport you are flying out of?

Answer above is better ;)

tbrenk73
04-04-2008, 09:51 AM
All airports where curbside is offered. The simple way around it is to do online check-in.

>>>>Curbside Check-in
If you need to check baggage, our curbside check-in is fast and convenient. Skycaps are able to check bags and print your boarding pass for your eTicket offering you one-stop check-in. Curbside check-in is available in approximately 100 domestic locations.

A Curb Administrative Fee of $3.00 per checked piece will be collected (cash only) for Curbside Check-in. The following customers are exempt from this administrative fee:

Platinum, Gold and Silver Medallions
Customers traveling in First Class
Customers traveling in BusinessElite
Customers who have checked-in bags online at delta.com
Note: Skycap gratuity not included in Curb Administrative Fee.<<<<


Thanks!!!