the bathrooms need fixing at ssr

[cjs123123]

We just got back from disney this past tuesday we stayed 7nights 8 days at ssr. We were disappointed, we have stayed here in the past and never had a problem. We own 150 pts at vero beach and additional 85 pts at ssr. We are only 28 years old so I am not sure if this is why the lady from check in was rude to us or what. First of all Our room number was 5712 in the paddock which is right across the street from the fire station which had a call at least once every 2 hrs. we could not have our patio doors open cause we have a 16month old and when she would nap the doors had to be closed we would hear the sirens all the time. I guess it wasnt all that bad till the night time, cause most of the day were at the parks. the second bad thing was the bathrooms in the lobby area are a reck. Some stalls have doors missing, the stalls were coming a part from the walls, locks were missing. This resort is not that old y in the world wouldnt they check this stuff, I have pictures to prove it. when I went to the front the girl was like ok I will have someone look at that. Ok who ever cleans them should know this, and have mentioned something to the maintance people. Isnt the money at the end of the year that we pay suppose to go for fixing things like this? I think that this resort is toooo large for what they have to offer. one self serve restuarant that can handle maybe 25 people at most. 4 pool areas which is nice to have it spread out instead of one. all in all this resort is good if u are going with a large group and want to go your own ways. all in all the bw or ak are way better resorts. maybe cause there more all together then all spread out like ssr.

[Deb & Bill]

I think SSR is far from a value resort, but everyone has his or her own opinion. Some people like the hotel feel of a resort (sounds like that is what you prefer); others, like us, like the community feel of a resort (like SSR or OKW). Which is what makes DVC pretty good. Everyone can find something they like in a resort. If they can't, they probably shouldn't own at DVC.

[Claire L]

We loved SSR when we stayed there in October. The room was like those at a Deluxe, the pool and pool bar at The Grandstand was great. We rarely eat at a resort so the restaurant or food court wasn't too important to us, but the bar was very useful for a snack on our arrival night :) The Grandstand area was so peaceful and the views over the golf course made it feel so relaxing. We also loved the SSR Spa and will certainly be paying a visit in May :thumbsup2 We own at AKV but would not hestitate to go back to SSR if we couldn't get into AKV.

Claire ;)

[cjs123123]

dont get me wrong we love ssr but the bathrooms in the lobby area are a reck. if I only knew how to post pictures on here
i will show u people what I am talking about. we want the grandstand area and there were no rooms avalible.

[Claire L]

I don't recall the bathrooms in the main building by the lobby being in poor condition back in October :confused3

Claire ;)

[bobbiwoz]

Wow, I'm sure being across from a fire station has it's plusses, but not for people on vacation. For lots of reasons, I'm sorry the fire station had so many calls.

Bobbi:goodvibes

[JimMIA]

REALLY perceptive insights for a person with TWO posts, both on this thread.

How's the troll business?

[NewmanFam6]

The firs station would driven me crazy! We stayed in Carousel and had a lovely view of the main road :confused3 for our Dec 06 vacation. I thought the resort was beautiful but it is really spread out without enough dining options for as many people as there are. Sorry, you had to deal with that on your trip:guilty:

[JimMIA]

Wow, I'm sure being across from a fire station has it's plusses, but not for people on vacation. For lots of reasons, I'm sorry the fire station had so many calls.

Bobbi:goodvibes
Depends on your perspective, Bobbi. I remember a post a while back from a woman whose husband was a firefighter, and they actually requested a "Firehouse View!"

It IS an awesome firehouse!

[La2kw]

I don't recall the bathrooms in the main building by the lobby being in poor condition back in October :confused3

Claire ;)

They were fine in December also. :confused3

[robinb]

REALLY perceptive insights for a person with TWO posts, both on this thread.{shrug} Everyone needs to start somewhere. I just wish s/he would use a spell checker and paragraphs. I won't be able to read any more of his/her posts otherwise.

[jim and meesie]

REALLY perceptive insights for a person with TWO posts, both on this thread.

How's the troll business?

Don't be so harsh, having only 2 posts doesn't mean that this person doesn't have a valid opinion. Only that they have never shared it on these boards before. Obviously this issue was important enough for her to share.

I am shocked at how defensive people on these boards get any time I share an opinion. Every time I plan my vacation times I check these boards for comments. All of the comments, positive and negative, that I read on these boards influence my decisions on where I go on vacation, what I do, etc. If Disney is smart they monitor these boards and check into the comments. If you see agreement or the same comment many times I say "be forwarned". You can usually tell if it is only a one time personal rant.

[Deb & Bill]

Count me in as someone who would like a firehouse view. But, wouldn't the firehouse be on the entrance door side of the villa anyway? Not the balcony side? Except maybe for the studios on the end.

[cjs123123]

Don't be so harsh, having only 2 posts doesn't mean that this person doesn't have a valid opinion. Only that they have never shared it on these boards before. Obviously this issue was important enough for her to share.

I am shocked at how defensive people on these boards get any time I share an opinion. Every time I plan my vacation times I check these boards for comments. All of the comments, positive and negative, that I read on these boards influence my decisions on where I go on vacation, what I do, etc. If Disney is smart they monitor these boards and check into the comments. If you see agreement or the same comment many times I say "be forwarned". You can usually tell if it is only a one time personal rant.

thank you so much. These people are harsh on here. I may only have 2 post on here but as I recall this is a disboard. Its for people that have opions about there trip. I never made a comment about any people on here and for people to make comments about me they shouldnt. They dont know me. I may only have 235 pts through dvc and may only be 28 years old but I am sorry That my trip wasnt going to be the best ever. I never planned it to be this way. I actually had a great time at the parks. and ssr is a wonderful resort. I feel that the dues that we pay, should go into the repairs needed. Like the bathrooms in the lobby. that is my opion. If I knew how to post pics on here I would show u what I am talking about. I have pics to prove what I am talking about with the bathrooms being a reck.

[Deb & Bill]

You might want to go to the member website and use the "contact us" link to let them know about the poor condition of the rest rooms off the lobby area.

http://dvc.disney.go.com/dvc/index

Just log in and click on Contact at the top of the page. Look for Contact Member Services and it will open up a contact form which includes your name and member number.

I know that I usually call Maintenance when I find a problem in my villa. But this might work best for you.

[DisDaydreamer]

thank you so much. These people are harsh on here. I may only have 2 post on here but as I recall this is a disboard. Its for people that have opions about there trip. I never made a comment about any people on here and for people to make comments about me they shouldnt. They dont know me. I may only have 235 pts through dvc and may only be 28 years old but I am sorry That my trip wasnt going to be the best ever. I never planned it to be this way. I actually had a great time at the parks. and ssr is a wonderful resort. I feel that the dues that we pay, should go into the repairs needed. Like the bathrooms in the lobby. that is my opion. If I knew how to post pics on here I would show u what I am talking about. I have pics to prove what I am talking about with the bathrooms being a reck.

Welcome to the DISboards... truly.

Sometimes people get defensive and are a little harse. Stop worrying about your age. You are a grown up adult. I have owned for 10 years and only have 200 points so don't let that be a hang-up either. That said I wouldn't want the fire house location either, especially with an infant.

If you want to post pictures, set up an account at photobucket.com and upload your photos there. Then click on the IMG to copy it and then paste it in your next post. They help you walk through it.

[tjhsr]

Please post the pictures. In my 11 trips there i have never notice the lobby bathrooms bring a mess let alone the doors falling off.But will let you know if they have fix them in 28days.

[DVC Mike]

Don't be so harsh, having only 2 posts doesn't mean that this person doesn't have a valid opinion.

However, the title of the post ("the value resort of dvc") was of course, going to draw some responses, especially from those folks that own at SSR.

[JimMIA]

However, the title of the post ("the value resort of dvc") was of course, going to draw some responses, especially from those folks that own at SSR.
OR...who have been around long enough to see a troll banned, reappear under numerous aliases, get banned again, start threads that get "poofed" repeatedly, go to live on another board (don't know how he's behaving over there), return to the DIS repeatedly to get "poofed" over and over.

Let's see how long this thread lasts...

[IggyLans]

:rotfl2:

[cjs123123]

OR...who have been around long enough to see a troll banned, reappear under numerous aliases, get banned again, start threads that get "poofed" repeatedly, go to live on another board (don't know how he's behaving over there), return to the DIS repeatedly to get "poofed" over and over.

Let's see how long this thread lasts...

i WISH i WAS U

[Deb & Bill]

OR...who have been around long enough to see a troll banned, reappear under numerous aliases, get banned again, start threads that get "poofed" repeatedly, go to live on another board (don't know how he's behaving over there), return to the DIS repeatedly to get "poofed" over and over.

Let's see how long this thread lasts...

I think he is quite happy on the other board. And still stirring. But he has found a lot of friends over there.

[cjs123123]

are u talking about me? cause I am a female!

[wildernessDad]

are u talking about me? cause I am a female!

I do not believe that they are talking about you.

[Deb & Bill]

Nope, cjs. Just another former-DISer who was banned from the boards. Welcome to the DIS.

[BroganMc]

Count me as surprised to hear the restroom at Carriage House described as a "wreck". When I was there NYE I spent quite some time in the ladies room. No problems I saw. It looked immaculate and this was on a high traffic trip.

Sorry you didn't like the firehouse view. I've been meaning to snap a picture of that one. Love the hose-themed fountain outside.

BTW what does being 28 have to do with anything?

[rantnnravin]

I think if one keeps saying they are 28, someone might be inclined to believe them:rolleyes:
but, I agree with JimMIA:
"i thnk OP is trying to reck U opion of ssr cause" having a firehouse nearby causes it to be a less desirable? :rolleyes1
SSR was in pristine condition when we stayed last August.

[TisBit]

:thumbsup2

:rotfl2: I still think it is odd that people consider one CS and one TS restaurant on-site a negative, when there is a whole mess of restaurants within walking distance....or take the boat....or the bus....

DTD is closer then some restaurants to rooms at other resorts! I remember being at Carribean Beach and being all the way in the back and just too far away to go to the onsite restaurants!

As for the defensiveness of the OP, I think that there is a point where you have to look at the way you speak to others or make your posts....things like "u people" or "these people" phrases will always come off wrong. But you were also pretty defensive before anyone posted something that even resembled an attack.

But on a side note, I still want everyone to believe SSR is an awful place, that way I can always get my rooms without a fight like at the other resorts!

[eliza61]

We just got back from disney this past tuesday we stayed 7nights 8 days at ssr. We were disappointed, we have stayed here in the past and never had a problem. We own 150 pts at vero beach and additional 85 pts at ssr. We are only 28 years old so I am not sure if this is why the lady from check in was rude to us or what. First of all Our room number was 5712 in the paddock which is right across the street from the fire station which had a call at least once every 2 hrs. we could not have our patio doors open cause we have a 16month old and when she would nap the doors had to be closed we would hear the sirens all the time. I guess it wasnt all that bad till the night time, cause most of the day were at the parks. the second bad thing was the bathrooms in the lobby area are a reck. Some stalls have doors missing, the stalls were coming a part from the walls, locks were missing. This resort is not that old y in the world wouldnt they check this stuff, I have pictures to prove it. when I went to the front the girl was like ok I will have someone look at that. Ok who ever cleans them should know this, and have mentioned something to the maintance people. Isnt the money at the end of the year that we pay suppose to go for fixing things like this? I think that this resort is toooo large for what they have to offer. one self serve restuarant that can handle maybe 25 people at most. 4 pool areas which is nice to have it spread out instead of one. all in all this resort is good if u are going with a large group and want to go your own ways. all in all the bw or ak are way better resorts. maybe cause there more all together then all spread out like ssr.

So Sorry you had a not so magical time at the ssr. I've never stayed there but I love the way they look and hope to try them soon. Did you request a room change? I'm only asking because I'd like to think they tried to be accomodating especially with a infant. I would definitely email customer service about the poor maintence, include your pictures of the broken doors. Keep it simple and unemotional. As owners I think it's every ones responsibility to report problems where we see them.

[dianeschlicht]

So Sorry you had a not so magical time at the ssr. I've never stayed there but I love the way they look and hope to try them soon. Did you request a room change? I'm only asking because I'd like to think they tried to be accomodating especially with a infant. I would definitely email customer service about the poor maintence, include your pictures of the broken doors. Keep it simple and unemotional. As owners I think it's every ones responsibility to report problems where we see them.

Good idea, and the REAL place problems that are upsetting should be reported. Reporting them here and expecting DVC to read them here and act on them, is probably not the best way to get things changed. The only way to get satisfaction is to expect it at the time of service, not complain afterward when you do nothing to rectify it while you are there.

By the way, at age 28, I had already had all of my children, was in an established career and had already owned two homes. I'm not sure why being 28 has anything to do with this.

[paults]

dont get me wrong we love ssr but the bathrooms in the lobby area are a reck. if I only knew how to post pictures on here
i will show u people what I am talking about. we want the grandstand area and there were no rooms avalible.


while it is up to DVC to fix these problems remember they didn't cause these problems.
Some guests are just not capable of behaving themselves. They think bathroom doors are there to swing on.
We love it at SSR and will be there next week. If I remember I think I'll check out the bathrooms in the lobby. No parks this trip.
please show us the pictures

[WolfpackFan]

dont get me wrong we love ssr but the bathrooms in the lobby area are a reck. if I only knew how to post pictures on here
i will show u people what I am talking about. we want the grandstand area and there were no rooms avalible.

I have to say, who in the world gives a hoot about the bathrooms in the lobby area. I didn't even know they had them. Now if it was the bathroom in my unit, that would be a whole different situation. And it's wreck not reck.

[DisDaydreamer]

And it's wreck not reck.

And Deb would tell you it is reservation not ressie. I think this is obviously a heavy text messager used to abbreviating even more than DISboarders do.

I think people need to chill. If this was a hoax, confrontation would be what the OP was hoping for.

[RLRDA]

You mentioned that door(s) to the bathroom stalls were missing, maybe they had to be removed for repairs or something of that nature?

[WolfpackFan]

I guess what bothers me is OP has two complaints that I saw. The poor shape of the bathrooms, which could have been anything. Maybe they were working on it. The other was the location of their room. Well that happens to everyone. Sometimes you get a good location, sometimes not. But to call SSR the value resort of DVC is ridiculous. As far as the number and size of restaurants, I'd give anything to have a full-service restaurant at HH regardless of the size.

[robinb]

OK then. I'm starting to agree with Jim. Show us the pictures.

PS: Firefox has a built-in spell checker.

[patsal]

Good idea, and the REAL place problems that are upsetting should be reported. Reporting them here and expecting DVC to read them here and act on them, is probably not the best way to get things changed. The only way to get satisfaction is to expect it at the time of service, not complain afterward when you do nothing to rectify it while you are there.

By the way, at age 28, I had already had all of my children, was in an established career and had already owned two homes. I'm not sure why being 28 has anything to do with this.

Ditto for me, I am still wondering what being 28 has to do with any of this? As others have said, if you have an issue with the bathroom, and if they are as you stated you should have an issue with them, then share that information as well as the photos with the proper people so that they can do something about them.

[lovinthemouse]

I am sorry you had a bad experience. We however, love SSR. We were just there for New Years week and had a wonderful time. No complaints at all. :goodvibes

[Telcogirl]

popcorn::

[wildernessDad]

popcorn::

Get your popcorn ready! :banana:

[BWV Dreamin]

Ditto for me, I am still wondering what being 28 has to do with any of this? As others have said, if you have an issue with the bathroom, and if they are as you stated you should have an issue with them, then share that information as well as the photos with the proper people so that they can do something about them.

popcorn:: ........

[cjs123123]

i269.photobucket.com/albums/jj57/cjs123123/florida2008536.jpg

this one shows were the wall paper is coming off of the walls
i269.photobucket.com/albums/jj57/cjs123123/florida2008535.jpg
this one shows no door

i269.photobucket.com/albums/jj57/cjs123123/florida2008534.jpg
this one shows that the stall is coming apart from the ceiling

i269.photobucket.com/albums/jj57/cjs123123/florida2008532.jpg
this one shows the stalls coming apart from the wall

[OrlandoMike]

Standard maintenance issues.

You do realize that the building where the lobby is located is 34 years old right?

[Maribel]

Thank you for the pictures. There is obviously some minor damages, and I was wondering, where all of them in one stall or in different ones? It may be that the door is off so that they can repair the things, which they probably do quite easily since they are just a minor things. I don't see things "falling or coming apart", but things that do need some repair to maintain in prime conditions.
I hope that as you took it to the attention of the CMs, things will now be repaired and SSR can go back to the deluxe category instead of downgraded to value resort.

[JerJan]

Ok, let's see.... their are probably 1000's of people going through this bathroom on a weekly basis....if my bathroom looked this good after only four peolpe pass through it in the same amount of time I would be very happy! These are minor maintenance issues and I am VERY PICKY! You should bring it to the attention of SSR management and I'm sure that it would be addressed.

[BroganMc]

i269.photobucket.com/albums/jj57/cjs123123/florida2008536.jpg

Just a tip. To post photos from photobucket copy the IMG code. Then the photos will appear in the actual thread.

Now seriously, you call that a wreck? Have you been in your nearest Walmart, Target or mall bathroom lately? A lot more has to happen than a little peeling wallpaper and a defective hinge for me.. Like a missing lock, paper strewn all over the floor and wet spots everywhere. (Things I have seen and encountered often in the parks and other public places. I can't enter a handicapped stall without having to clean off the seat first. Parents do not clean up after their small children often.)

[jodifla]

These pictures don't show a "wreck" of a bathroom IMO and don't help your cause.

[rinkwide]

If you can't post anything nice, don't post at all.

[robinb]

Thank you for the pictures. While I agree that each one (except for the door!) is a minor maintenance issue, they do show what I consider a serious problem as a whole. When the little things are not taken care of the whole bathroom starts to look ragged, dirty and yes, a wreck. The missing door is inexcusable. I think that you have a valid complaint.

[cjs123123]

Just a tip. To post photos from photobucket copy the IMG code. Then the photos will appear in the actual thread.

Now seriously, you call that a wreck? Have you been in your nearest Walmart, Target or mall bathroom lately? A lot more has to happen than a little peeling wallpaper and a defective hinge for me.. Like a missing lock, paper strewn all over the floor and wet spots everywhere. (Things I have seen and encountered often in the parks and other public places. I can't enter a handicapped stall without having to clean off the seat first. Parents do not clean up after their small children often.)

I have been in the bathrooms at the malls and stuff but the thing is that Our annual dues dont pay for the walmart cart boy to fix there problems. we pay annual dues to have issues like these to be fixed. yes I did mention it cm and the dvc guy outside of the door. I am not trying to start problems. I am just telling everyone what I saw while I was there.

[cjs123123]

[/SIZE]Thank you for the pictures. While I agree that each one (except for the door!) is a minor maintenance issue, they do show what I consider a serious problem as a whole. When the little things are not taken care of the whole bathroom starts to look ragged, dirty and yes, a wreck. The missing door is inexcusable. I think that you have a valid complaint.

thank you!

[jbrowna]

cjs

I suppose some folks have been harsh to you in their replies -- but don't you think the title of your post "the value resort of dvc" is also a little harsh? :confused: Granted, you didn't like your location, and you had a legitimate beef about some maintenance issues... So you would characterize all value resorts as having poor locations and bad maintenance? And lump SSR in with that? Wouldn't that be like me lumping you in with uneducated dropouts because you can't seem to spell "wreck" correctly? That wouldn't be fair, obviously!

Also, this is a message board, but it's not a text message board. While I don't mind all the abbreviations and shortcuts when I receive a message on my phone, it just kind of annoys me here.

I would so much like to start over again, perhaps on a better foot. :hug:

[JerJan]

popcorn:: popcorn:: popcorn:: popcorn:: popcorn:: cjs

I suppose some folks have been harsh to you in their replies -- but don't you think the title of your post "the value resort of dvc" is also a little harsh? :confused: Granted, you didn't like your location, and you had a legitimate beef about some maintenance issues... So you would characterize all value resorts as having poor locations and bad maintenance? And lump SSR in with that? Wouldn't that be like me lumping you in with uneducated dropouts because you can't seem to spell "wreck" correctly? That wouldn't be fair, obviously!

Also, this is a message board, but it's not a text message board. While I don't mind all the abbreviations and shortcuts when I receive a message on my phone, it just kind of annoys me here.

I would so much like to start over again, perhaps on a better foot. :hug:

[RoyalCanadian]

The peeling paper, missing door, and anchors pulling away from the ceiling and the wall would all appear to be minor damage. As someone else has already pointed out the door could be removed to allow the maintenance staff the access needed to fix the problems.

I hardly consider this to be indicative of a "reck", as the OP has so succinctly put it -- nor should one feel the need to classify SSR as the "value" resort of DVC just because of 1 maintenance issue.

I'm wondering what the OP hoped to accomplish by taking the photos and introducing themselves on the Disboards in such a vitriolic manner. I don't blame some of the more seasoned DISboard members for thinking this was a troll. The M.O. is certainly troll-like -- 1st post slamming a resort. The spelling is more indicative of a poorly educated 18 year old text messaging on a cell phone than a 28 year old parent with access to a full QWERTY keyboard.

I wouldn't be handing out group hugs :hug: just yet.

[RoyalCanadian]

Thank you for the pictures. While I agree that each one (except for the door!) is a minor maintenance issue, they do show what I consider a serious problem as a whole. When the little things are not taken care of the whole bathroom starts to look ragged, dirty and yes, a wreck. The missing door is inexcusable. I think that you have a valid complaint.

How can you suggest this is a serious problem? Since the door is missing (i.e. not hanging in pieces from the frame), I think this shows a maintenance issue being addressed while still providing some washroom facilities.

[Chuck S]

However, we don't know the whole story, either. Perhaps the door was removed because it was in a dangerous condition oor have literally been ripped from the wall by someone. It could have been removed for safety while a replacement part is on back-order.

[TisBit]

SSR is my home resort, so my dues do go directly to pay for these maintenance issues....and here is my take on it. Yes there is some need for minor repairs. As far as the door, hopefully this is something they addressing and it will be back in place quickly....it is inconvenient, but hopefully a short term thing.....was it this way your whole stay, or just once when you were in there? The wallpaper, I think that should have been fixed in a day, it it was peeling away like that, they could easily glue it back down. The other two, top of a stall and the bracket, those things are insignificant. Bathroom stalls are put in after the fact, so there will be cracking of tiles, pulled out screws...and personally I would think that it would be very foolish for them to spend my dues on something so minor as an imperfection at the top of a stall in a public bathroom.

I am curious why you spent your time photographing a public bathroom? I have noticed things that haven't been upkept and my wife (the engineer) would have probably noticed all of these things, but I wouldn't take photos unless I was looking to complain. I am curious what drove you to pick SSR to stay at and if you weren't happy before you got there?

I am truly not trying to attack you, just trying to find the motivation behind this. Also, I don't think I saw an answer about if you asked to change rooms because of the noise?

[wildernessDad]

http://i269.photobucket.com/albums/jj57/cjs123123/florida2008536.jpg

this one shows were the wall paper is coming off of the walls
http://i269.photobucket.com/albums/jj57/cjs123123/florida2008535.jpg
this one shows no door

http://i269.photobucket.com/albums/jj57/cjs123123/florida2008534.jpg
this one shows that the stall is coming apart from the ceiling

http://i269.photobucket.com/albums/jj57/cjs123123/florida2008532.jpg
this one shows the stalls coming apart from the wall

It looks like someone took a sledge hammer to the stalls. That does not look like normal wear and tear to me.

That could have happened the day before you saw it or an hour before you saw it.

[robinb]

How can you suggest this is a serious problem? Since the door is missing (i.e. not hanging in pieces from the frame), I think this shows a maintenance issue being addressed while still providing some washroom facilities.I do consider a missing door a serious problem. SSR owners' dues go to the upkeep of the public rooms and it appears that is not being done in regards to that bathroom when the OP was there. What we see is a moment in time and at that moment the bathroom was indeed a wreck, IMO.

I'm sure they removed the door in anticipation of replacing it. But ... the condition of the door had to degrade so much that it needed to be replaced. The other "minor" things (peeling paper, stall coming loose) points out a lack of regular maintenance on a timely basis. THAT is the problem and THAT is why having a gaping whole while they "get around" to replacing it is a real problem.

FWIW, I am not a SSR owner but I would be really honked off if I found a restroom at BWV or AKV in that condition.

[cjs123123]

I am sorry for those who thought that I was a "troll" or what ever you call it. yes I shouldnt have said the value resort of the dvc. I should have titled it bathrooms need to be fixed at ssr. But I feel that some of these people on here are like little groupies and gang up on people like me .cause yeah I did spell wreck wrong, but dont tell me that you never spelled anything wrong in your whole life. I am human and I do make mistakes. I live disney, my whole house is disney. yeah maybe some of u may know everything disney and some may not. I know that disney wouldnt want people like some of u to be so harsh towards someone like me. I just want people to know what I saw.

[robinb]

I am sorry for those who thought that I was a "troll" or what ever you call it. yes I shouldnt have said the value resort of the dvc. I should have titled it bathrooms need to be fixed at ssr. You can still fix it. Go to your original post, select "edit" then select "advanced". You should be able to change the title there.

[RoyalCanadian]

I do consider a missing door a serious problem. SSR owners' dues go to the upkeep of the public rooms and it appears that is not being done in regards to that bathroom when the OP was there. What we see is a moment in time and at that moment the bathroom was indeed a wreck, IMO.

No we don't see that, at all. There is no broken door. The hinges have been removed to prevent anyone from injuring themselves on the metal.

We see a washroom being used while maintenance is in progress.

These bathroom doors are not stock items. Disney maintenance will need to cut and prepare a door to match the material used in the original facility. Hardware will need to be mounted. This takes time.

We have no idea how long the problem may have existed but there is no evidence to suggest (as you have) the condition of the door had to degrade so much that it needed to be replaced. The other "minor" things (peeling paper, stall coming loose) points out a lack of regular maintenance on a timely basis.. Previous posters have noted that they have found no problems in the lobby washrooms during their recent visits. I expect all these issues are rather connected -- but none of them pointing to any issue of deferred maintenance.

I have every confidence the OP found an issue in the process of being addressed.

[Chuck S]

I'm sure they removed the door in anticipation of replacing it. But ... the condition of the door had to degrade so much that it needed to be replaced. The other "minor" things (peeling paper, stall coming loose) points out a lack of regular maintenance on a timely basis. THAT is the problem and THAT is why having a gaping whole while they "get around" to replacing it is a real problem.

FWIW, I am not a SSR owner but I would be really honked off if I found a restroom at BWV or AKV in that condition.

But the damage to the stall hardware could have happened just the day before. Maybe someone inexperienced with an ECV ran into the door at full speed, or maybe a child was on an ECV while the adult was in the stall, that would certainly cause that type of damage. A lack of maintenance or the door gradually degrading would not be an issue in that at all. There is no indication of lack of maintenance if that is the case.

Even several low speed blows by a heavy ECV could yield severe damage to stall hardware.

[cjs123123]

But the damage to the stall hardware could have happened just the day before. Maybe someone inexperienced with an ECV ran into the door at full speed, or maybe a child was on an ECV while the adult was in the stall, that would certainly cause that type of damage. A lack of maintenance or the door gradually degrading would not be an issue in that at all. There is no indication of lack of maintenance if that is the case.

Even several low speed blows by a heavy ECV could yield severe damage to stall hardware.


chuck may I ask u are u male or female?

[RoyalCanadian]

I just want people to know what I saw.

Your message would have been received in a much better tone if you would take the time to prepare your posts carefully.

It is not just an issue of spelling mistakes, but also appropriate punctuation, paragraph breaks, proper use of capital letters and not typing as though you are using a cell phone for text messaging.

You also need to know that your first post came off as rather acidic. It is no wonder that you were taken to be a troll.

[Maribel]

I do consider a missing door a serious problem. SSR owners' dues go to the upkeep of the public rooms and it appears that is not being done in regards to that bathroom when the OP was there. What we see is a moment in time and at that moment the bathroom was indeed a wreck, IMO.

I'm sure they removed the door in anticipation of replacing it. But ... the condition of the door had to degrade so much that it needed to be replaced. The other "minor" things (peeling paper, stall coming loose) points out a lack of regular maintenance on a timely basis. THAT is the problem and THAT is why having a gaping whole while they "get around" to replacing it is a real problem.

FWIW, I am not a SSR owner but I would be really honked off if I found a restroom at BWV or AKV in that condition.


We can speculate as to what happened there and for how long the problem has been there. We all agree there are issues needing attention, and OP said they were notified, and I'm sure they will be taken care off. But these things don't happen "magically" with just a little pixie dust, and been a lady's restroom, they probably need to do it during night time or not-so-busy times. Probably a better option would be to just close the entire bathroom while is in maintenance so nobody could be honked off. I'm sure nobody will complaint if they have to find another restroom available with no glitch.

[robinb]

chuck may I ask u are u male or female?Now that's trollish. I'm flip-flopping so much on this discussion I'm making myself dizzy! I think I'll just unsubscribe and save myself vertigo.

See everyone on another thread!

[cjs123123]

Your message would have been received in a much better tone if you would take the time to prepare your posts carefully.

It is not just an issue of spelling mistakes, but also appropriate punctuation, paragraph breaks, proper use of capital letters and not typing as though you are using a cell phone for text messaging.

You also need to know that your first post came off as rather acidic. It is no wonder that you were taken to be a troll.

well you say I have slang, spelling mistakes and punctuation. but I have no clue what a troll is. Yeah I do text message a lot, and that might be my problem.

[tjkraz]

It looks like someone took a sledge hammer to the stalls. That does not look like normal wear and tear to me.

I agree. It appears some form of abuse would have had to occur in order for things to get to such a state.

But that leads me to a comment on the issue of maintenance. Our dues are certainly designed to maintain resorts to an acceptable level. The question is how the "acceptable level" is defined.

To repair the issues noted here would require:

* Close down the bathroom.
* Remove all of the hardware on the impacted stall(s).
* Repair the wall tile.
* Repair the ceiling drywall and any underlying supports that may be damaged.
* Paint, grout and otherwise "finish" the repairs.
* Replace all of the hardware.

Whether it's Disney fixing the bathroom or me repairing my own at home, that type of project is going to cost thousands of dollars--money which would come out of our dues.

If the room suffers similar abuse a dozen times per year and the goal is to keep the room in pristine condition, then we're going to pay for the repair a dozen times. And if those repeated repairs cause the maintenance staff to exceed their budget, then our dues will go up further.

It's difficult to truly get a feel for the state of the room with such close pictures. If the damage represents a danger, then obviously it should be repaired. But if there is no pending danger to guests and the issues are the type you really have to go looking for in order to find, it becomes more of a judgement call.

The wallpaper is an easy fix and I agree with others that the door was probably removed pending repairs.

As DVC owners, we may all have the expectation that our dues are sufficient to pay for the immediate repair of every loose tile, faded carpet and scratched tabletop, but I sincerely doubt that is the case.

[cjs123123]

Now that's trollish. I'm flip-flopping so much on this discussion I'm making myself dizzy! I think I'll just unsubscribe and save myself vertigo.

See everyone on another thread!

well the way I looked at it as if he/she was a male it wouldnt make a difference to them cause they stand up and go, were I am a female and sit down. I would like a door on my stall. I wasnt trying to be mean

[Chuck S]

chuck may I ask u are u male or female?

Male. Why?

I fully understand the desire to have an enclosed working stall, but there are ways that damage could have occured quite recently, whether it is in a men's room or ladies room.

[RoyalCanadian]

I'm sure nobody will complaint if they have to find another restroom available with no glitch.

I think the washrooms between the Carriage House lobby and Artist's Palette are the only washrooms serving the lobby, the counter service area and the store. I cannot recall if there are washrooms in the Turf Club area.

If this was the only ladies washroom for the building, then this could indicate why it was necessary to keep it open -- even if it was in a "less than pristine" condition.

[RoyalCanadian]

well you say I have slang, spelling mistakes and punctuation. but I have no clue what a troll is. Yeah I do text message a lot, and that might be my problem.

I would direct you to the Wikipedia web link on Internet trolls (http://en.wikipedia.org/wiki/Internet_troll) for an in-depth explanation of the Internet troll phenomenon.

As to the text messaging -- I do it a lot too, but don't allow it to affect my use of the QWERTY keyboard. It's nice not having to worrying about getting my message across in 160 characters/spaces or less.

[RoyalCanadian]

well the way I looked at it as if he/she was a male it wouldnt make a difference to them cause they stand up and go, were I am a female and sit down. I would like a door on my stall. I wasnt trying to be mean

Apparently, you are not aware that men do sometimes need to sit down to use toilets.

[bavaria]

I think the washrooms between the Carriage House lobby and Artist's Palette are the only washrooms serving the lobby, the counter service area and the store. I cannot recall if there are washrooms in the Turf Club area.

If this was the only ladies washroom for the building, then this could indicate why it was necessary to keep it open -- even if it was in a "less than pristine" condition.

They ARE the only restrooms. How do I know? Friday night we were at the Turf Club and used the restrooms

[Alexander]

I have to say, who in the world gives a hoot about the bathrooms in the lobby area. I didn't even know they had them. Now if it was the bathroom in my unit, that would be a whole different situation. And it's wreck not reck.

ME! Have you ever been to WDW 7 months pregnant! You learn quickly where all of the bathrooms are!:lmao:

[childsplay]

The conditions of those bathrooms, the stalls in particular, are unacceptable. If it is recent damage, 24 hours or so, then when it is reported that should be conveyed to the individual by the person who is being notified. Not an "OK I'll let someone know" but rather "Thank-you we are very aware of the situation and are in the proess of rectifiying as we speak" ...kind of thing. If the damage is several days/weeks/months old shame on Disney.

[TisBit]

Man, I could imagine what her response was if the bathroom was closed! :scared1: I mean, even the value resorts have funcitoning bathrooms in the lobby. :rotfl2: Not to mention the anger when you learned they shut the whole bathroom down for one missing door, when there was one or more other stalls available and pealing wallpaper.....:confused3

[Chuck S]

The conditions of those bathrooms, the stalls in particular, are unacceptable. If it is recent damage, 24 hours or so, then when it is reported that should be conveyed to the individual by the person who is being notified. Not an "OK I'll let someone know" but rather "Thank-you we are very aware of the situation and are in the proess of rectifiying as we speak" ...kind of thing. If the damage is several days/weeks/months old shame on Disney.


True, but if she reported it to the front desk, they may not have been aware of the repair status. I don't think front desk CMs are briefed prior to their shift on maintenance issues that may be in progress throughout the resort. Especially if it is a part-time CM, or one that goes from resort to resort.

[childsplay]

True, but if she reported it to the front desk, they may not have been aware of the repair status. I don't think front desk CMs are briefed prior to their shift on maintenance issues that may be in progress throughout the resort. Especially if it is a part-time CM, or one that goes from resort to resort.

I certainly see your point Chuck, and to be fair I agree, but it just seems to me that there must be supervisor somewhere near by who might be more informed as to what is being done about it.
It takes three seconds to walk over and acknowledge the individual reporting the problem and assure them something is being done...even if it's "We have another door on order. It should be here tomorrow" or whatever.

[TisBit]

I certainly see your point Chuck, and to be fair I agree, but it just seems to me that there must be supervisor somewhere near by who might be more informed as to what is being done about it.
It takes three seconds to walk over and acknowledge the individual reporting the problem and assure them something is being done...even if it's "We have another door on order. It should be here tomorrow" or whatever.

I tend to doubt what was actually told to the CM's anyway. I know that several people, myself included have asked if she requested a different room due to noise, but got no response, yet she responds quite a bit about being 28 years old. :rotfl: She probably just told them it was a mess and they called housekeeping, if she reported it at all.

[LIFERBABE]

How can you suggest this is a serious problem? Since the door is missing (i.e. not hanging in pieces from the frame), I think this shows a maintenance issue being addressed while still providing some washroom facilities.

I would like to say, that I the reason SSR cannot close that restroom, is because that is the only restroom in the Carriage House. That restroom serves both restaurants, and the lobby.

The next closest is in the Spa, downstairs or by the pool but closer to Community Hall.

To have restaurant patrons have to go that far to use the facilities, is bad for business.

We just left SSR on January 8, 2008 and I used that restroom several times during our stay. It did not look like that.

It is also a fairly large restroom with at least 8 stalls.

We are at SSR at least every 3-4 months on average and spend 90% of our time at the resort, so I am very famililiar with the layout and amenities.

[Chuck S]

I would like to say, that I the reason SSR cannot close that restroom, is because that is the only restroom in the Carriage House. That restroom serves both restaurants, and the lobby.

The next closest is in the Spa, downstairs or by the pool but closer to Community Hall.

To have restaurant patrons have to go that far to use the facilities, is bad for business.

We just left SSR on January 8, 2008 and I used that restroom several times during our stay. It did not look like that.

It is also a fairly large restroom with at least 8 stalls.

We are at SSR at least every 3-4 months on average and spend 90% of our time at the resort, so I am very famililiar with the layout and amenities.

If it is a large restroom with several stalls available, then that tends to lend weight to the theory that the damage was caused by an ECV. If the OP was looking for the handicap restroom, as many with young children do, I can see how this damage would affect the OP, and why she wanted that stall rather than having to select one of the smaller standard stalls. And the handicap stalls would be the most likely to be damaged by wayward ECV.

[BroganMc]

Here's what I'm not getting in this thread.

The ladies room at the Carriage House has a dozen stalls plus one very large handicapped stall in the back. Only one shown has a missing door. So how are the other 11 doing?

[TisBit]

Here's what I'm not getting in this thread.

The ladies room at the Carriage House has a dozen stalls plus one very large handicapped stall in the back. Only one shown has a missing door. So how are the other 11 doing?

I think what everyone is missing, or not missing anymore is this appears to be blown way out of proportion. Obviously the OP needed something to complain about and when she found it she made sure to take lots of pics to support her complaints. Probably tried to get half her points refunded due to the substandard conditions....

OK, I will start being nice.....:laughing:

[BroganMc]

If the OP was looking for the handicap restroom, as many with young children do, I can see how this damage would affect the OP, and why she wanted that stall rather than having to select one of the smaller standard stalls. And the handicap stalls would be the most likely to be damaged by wayward ECV.

That is NOT the handicapped stall. You can see the commode through the door on the photo.

The handicapped stall is in the back around the corner. It is the size of approximately 3 stalls. The extra wide door swings in, the sink is to the immediate left and the commode beside that in the far left corner. You would not be able to see the commode through the opening from the angle of the picture.

I noticed in January that the HA door was a bit snug though. I had to pry it open with my foot on the way out.

[OrlandoMike]

So how are the other 11 doing?



Well #2 is a little depressed because of all the attention #5 is getting because of the missing door.

#7 is notably upset because the wallpaper is coming undone above him.

#3 is still wishing someone would hit him with an ECV, he needs a facelift bad!

And #1 of course is just happy to be closest to the door!

Collectively they all seem content, although are a bit apprehensive about the rush during the Half Time show of the Super bowl!:lmao:

[BroganMc]

Collectively they all seem content, although are a bit apprehensive about the rush during the Half Time show of the Super bowl!:lmao:

BRAVO! At last, someone with perspective.

But, how are 4, 6, 8, 9, 10 and 11 doing? They are conspicuously quiet. Sulking?

[Chuck S]

That is NOT the handicapped stall. You can see the commode through the door on the photo.

The handicapped stall is in the back around the corner. It is the size of approximately 3 stalls. The extra wide door swings in, the sink is to the immediate left and the commode beside that in the far left corner. You would not be able to see the commode through the opening from the angle of the picture.

I noticed in January that the HA door was a bit snug though. I had to pry it open with my foot on the way out.

Yes, I was just about to post that by the photos, it doesn't look like the handicap stall.

However, this photo where it attaches to the wall: http://i269.photobucket.com/albums/jj57/cjs123123/florida2008535.jpg

is not the same wall bracket that shows in this photo as there is not apparent tile damage in the first photo.

http://i269.photobucket.com/albums/jj57/cjs123123/florida2008532.jpg

So something involved more than one stall wall, or we are looking at photos of opposite sides of the same between stall wall. It still looks like something heavy, like an ECV or perhaps even a housekeeping cart, hit these walls quite forcefully.

[SpoonfulofSugar]

I just scanned this thread quick because I found it interesting and I can't help wondering why the OP took all the pictures?
Whenever I go into a totally unacceptable restroom I either:
#1. Walk back out quickly and find another no matter the distance.
or
#2. Close my eyes :headache: use the facilities and get out as fast as possible and never look back!
Maybe I'm odd but I would never spend the time looking in corners and under toilets to find everything wrong and THEN take pictures:rotfl2: . I am a DVC owner and I like to see my interests in tip-top shape, but I'm also on vacation and know Disney takes care of its own by just looking around everywhere else.

To the OP- did you send these pictures to DVC (sorry if this was already asked/answer) ?

I do understand not wanting to be by a firehouse with a little one napping. When you're not traveling with little ones you tend not to hear all the backround noise that some how babies channel into. So after 1 or 2 trips with kids I learned to travel with a sound machine :idea: to drown out those sounds!

[TisBit]

Yes, I was just about to post that by the photos, it doesn't look like the handicap stall.

However, this photo where it attaches to the wall: http://i269.photobucket.com/albums/jj57/cjs123123/florida2008535.jpg

is not the same wall bracket that shows in this photo as there is not apparent tile damage in the first photo.

http://i269.photobucket.com/albums/jj57/cjs123123/florida2008532.jpg

So something involved more than one stall wall, or we are looking at photos of opposite sides of the same between stall wall. It still looks like something heavy, like an ECV or perhaps even a housekeeping cart, hit these walls quite forcefully.

I don't know if it is the same stall or not....the damage to the tile is mostly behind the bracket, from a distance you wouldn't see it very well, because the hole only extends out a fraction of an inch. In actuality the tile isn't so much as damaged, as a whole in it to put the screw (with wall anchor) into the wall and secure the bracket. The problem there is that it appears the wall anchor has come loose or the screw was loosened and not tightened after work was doen. Really a minor problem. I think the close zoom of the picutre makes it look like it is a huge problem.

[TCPluto]

I'm not sure what baffles me more:

Taking pictures of bathroom walls/doors while on vacation;

Starting a thread about it and posting the pictures;

Or that the bathroom stall/door thread is 6 pages long.

Weird.....

[Chuck S]

I don't know if it is the same stall or not....the damage to the tile is mostly behind the bracket, from a distance you wouldn't see it very well, because the hole only extends out a fraction of an inch. In actuality the tile isn't so much as damaged, as a whole in it to put the screw (with wall anchor) into the wall and secure the bracket. The problem there is that it appears the wall anchor has come loose or the screw was loosened and not tightened after work was doen. Really a minor problem. I think the close zoom of the picutre makes it look like it is a huge problem.

But there is also another bracket or hinge mounted in front of the wall mount in the second photo that isn't present in the top pic.

[TisBit]

But there is also another bracket or hinge mounted in front of the wall mount in the second photo that isn't present in the top pic.

Good eye Chuck....didn't catch that! Wow, it is a really slow day on the boards, this thread is 6 pages long and we are now analyzing the photos of the "destroyed" bathroom to try and piece the mystery together.

I don't care if this is a troll post...it has helped my day at work go by a little quicker :rotfl2: :rotfl2: :rotfl2: :rotfl2:

[DVC Mike]

7 pages of postings so far about one of the bathroom stalls at SSR...

Remind me again why I spend time on the DIS? :rotfl:

[DVC Mater]

Remind me again why I spend time on the DIS? :rotfl:

popcorn::

Because the popcorn tastes oh so good....

[TisBit]

7 pages of postings so far about one of the bathroom stalls at SSR...

Remind me again why I spend time on the DIS? :rotfl:

I have an alternative agenda in keeping this going, I hope the hatred of SSR continues and gives me more availability....LOL

[wildernessDad]

It must be a Friday.

[nhdisnut]

I'm not sure what baffles me more:

Taking pictures of bathroom walls/doors while on vacation;

Starting a thread about it and posting the pictures;

Or that the bathroom stall/door thread is 6 pages long.

Weird.....

:laughing:

But yet I just read the whole thing!

What's that say about me?:scared:

[simzac]

And I left work early today to come home and read this thread:headache:

[RoyalCanadian]

It must be a Friday.

It's a "snow day" here in Waterloo Region of southern Ontario -- that's my excuse.

[RoyalCanadian]

I have an alternative agenda in keeping this going, I hope the hatred of SSR continues and gives me more availability....LOL

I agree -- keep the hatred flowing. By the time the news winds its way through the Disboards folks will know that SSR not only seems to encompass the entire 47 square miles of the WDW property, but it has no operational washrooms.

[disneynutz]

Mods... are we allowed to post the DVC MS Satisfaction email address? :surfweb:

[paults]

Apparently, you are not aware that men do sometimes need to sit down to use toilets.


what! we do

[DisDaydreamer]

I hope you all noticed I was simply sympathtetic to the OP on that VB filthiest room thread.... :mad: :)

[Chuck S]

Mods... are we allowed to post the DVC MS Satisfaction email address? :surfweb:


Yes, generic addresses like Member Services, Member Satisfation, etc. are allowed. Individual guide, CM address are not.

[SusieBea]

7 pages of postings so far about one of the bathroom stalls at SSR...

Remind me again why I spend time on the DIS? :rotfl:

Hey, I learned something here - the definition of a troll! Made reading through 8 pages (!) educational. :teacher:

[Disney Doll]

Well #2 is a little depressed because of all the attention #5 is getting because of the missing door.

#7 is notably upset because the wallpaper is coming undone above him.

#3 is still wishing someone would hit him with an ECV, he needs a facelift bad!

And #1 of course is just happy to be closest to the door!

Collectively they all seem content, although are a bit apprehensive about the rush during the Half Time show of the Super bowl!:lmao:
:rotfl: :rotfl: :rotfl: :rotfl2: :rotfl2:

[LIFERBABE]

And I left work early today to come home and read this thread:headache:

:lmao:
Im AT work and Im reading this thread! :confused3

I think we need to call

CSI:Lake Buena Vista:rotfl:

[macman752]

But there is also another bracket or hinge mounted in front of the wall mount in the second photo that isn't present in the top pic.

Perhaps second picture is of the same hinge taken from the interior of the stall.

[ChelleinNC]

Well #2 is a little depressed because of all the attention #5 is getting because of the missing door.

#7 is notably upset because the wallpaper is coming undone above him.

#3 is still wishing someone would hit him with an ECV, he needs a facelift bad!

And #1 of course is just happy to be closest to the door!

Collectively they all seem content, although are a bit apprehensive about the rush during the Half Time show of the Super bowl!:lmao:

:rotfl: :rotfl2: :lmao:

:worship:

[BCV23]

If I understood the OP correctly, the noise bothered her only when the balcony door was open.

If that's the case, I'm impressed that the SSR units are sufficiently soundproofed to block out the noise of sirens.:thumbsup2

Secondly, no sympathy from me to hear the noise when the door is open. There are no screens on the doors. I think it's a very bad idea to leave the balcony/patio doors open. It's a waste of energy assuming the heat or AC is sometimes on and invites creatures of all sorts to share the villa with you as well as future guests.:sad2:

[RoyalCanadian]

If that's the case, I'm impressed that the SSR units are sufficiently soundproofed to block out the noise of sirens.:thumbsup2


I have found the SSR villas to be very well soundproofed.

When my family and I vacationed at SSR in January of 2005 we had a room in Congress Park with a partial view of DTD. I recall seeing the midnight fireworks from PI through the window one night and pointing them out to DW. We could only hear a very soft popping sound inside the villa.

[sajetto]

I'm 23 and have not had a problem with the DVC CMs taking me seriously. This is not to say that I haven't come across any rude CMs, but those I have have encountered were in the theme parks and were most likely in a bad mood due to the heat and crowds. If I've ever had a complaint with a DVC CM they have listened intently and promised to rectify the situation.

[Deb & Bill]

Hey, how about chillin' a bit folks. I think you have scared off the OP. I know you are scaring me. :scared1:

If I had just shelled out a bunch of cash, I might be taking photos too to tell people about problems I found. Especially if I might actually be around for the end of the contract period. I'll be 92 in 2042, so I'll just be drolling in my villa and I won't care about anything. But if I were only going to be at retirement age at the end of the contract, I'd want DVC to take care of the place, too.

[Brenle]

I tend to doubt what was actually told to the CM's anyway. I know that several people, myself included have asked if she requested a different room due to noise, but got no response, yet she responds quite a bit about being 28 years old. :rotfl: She probably just told them it was a mess and they called housekeeping, if she reported it at all.

Quite honestly, I feel sorry for the original OP. Like me, she's new to this board. Probably had been checking out the board but never became a member. And when she does because she feels like she can share info like the rest of us . . . . BAM! She gets slammed.

I'm thankful I checked out this site a year before I joined or else that thread would have made me think twice about posting. And I know there are nice people who are regulars on this board becuase I met one duing my last trip at SSR. :)

And no offense, tisbit, but you don't know what she told CM because you weren't there. On all boards, there's a certain amount of trust you have in the veracity of members' posts. On another note, don't know why she points out that she's 28. But so what? Maybe she's proud of the fact she's 28 and is already a member of DVC! Good for her.

And for the original OP, I'll be at SSR in May. I'll check out the bathrooms myself and report back if you'd like. But I'm checking out of this thread. It's giving me a real :headache:

[disneynutz]

We just got back from disney this past tuesday we stayed 7nights 8 days at ssr. We were disappointed, we have stayed here in the past and never had a problem. We own 150 pts at vero beach and additional 85 pts at ssr. We are only 28 years old so I am not sure if this is why the lady from check in was rude to us or what. First of all Our room number was 5712 in the paddock which is right across the street from the fire station which had a call at least once every 2 hrs. we could not have our patio doors open cause we have a 16month old and when she would nap the doors had to be closed we would hear the sirens all the time. I guess it wasnt all that bad till the night time, cause most of the day were at the parks. the second bad thing was the bathrooms in the lobby area are a reck. Some stalls have doors missing, the stalls were coming a part from the walls, locks were missing. This resort is not that old y in the world wouldnt they check this stuff, I have pictures to prove it. when I went to the front the girl was like ok I will have someone look at that. Ok who ever cleans them should know this, and have mentioned something to the maintance people. Isnt the money at the end of the year that we pay suppose to go for fixing things like this? I think that this resort is toooo large for what they have to offer. one self serve restuarant that can handle maybe 25 people at most. 4 pool areas which is nice to have it spread out instead of one. all in all this resort is good if u are going with a large group and want to go your own ways. all in all the bw or ak are way better resorts. maybe cause there more all together then all spread out like ssr.

Forward your complaint and photos to:

dvcmembersatisfactionteam@disneyvacationclub.com

[TisBit]

And no offense, tisbit, but you don't know what she told CM because you weren't there. On all boards, there's a certain amount of trust you have in the veracity of members' posts. On another note, don't know why she points out that she's 28. But so what? Maybe she's proud of the fact she's 28 and is already a member of DVC! Good for her.

No offense taken. From the get go, people gave her somewhat the benefit of the doubt, myself included. The original title of the post was "SSR the value resort of DVC", so it was somewhat confrontational to begin with. As for not knowing what she said or didn't say, you are right, but we did ask questions, but she wouldn't respond, before it got more hostile.

I don't have a problem with a 28 year old, but she seems to think she isn't going to be taken seriously for that fact, a fact she pointed out first. I think the OP needed something to complain about and found it. One stall that was missing a door in an 8 stall public bathroom. I have seen far worse problems even at Disney. If she were an owner at SSR, I could even understand her being somewhat upset, but that wasn't the case.

Plus in the CM's defense, the CM never appeared rude to me, but rather said that she would take notify someone....it seems the OP wanted everyone to be as shocked as she was.

[Brenle]

Tisbit, I agree. To me, I think she felt others would be as shocked as she was and when they weren't . . . well, we had the following posts.

I did see the pictures of the peeling wall paper and hinges partly torn from the walls. Not what I would expect after having invested so much $$ into DVC, and maybe that's where some of her outrage came from. But on the other hand, as a PP said, we don't know how long that condition had existed for.

And I'm not naming names, (becuase I'm not starting a war :sad2: ) but last year we visited friends at another DVC resort and let me tell you, the bathroom in their lobby was in SEVERE need of upkeep. Wallpaper peeling. Wooden molding busted. I was shocked when I saw the condition. But that's just my 2 cents, which probably isn't needed on this thread. :upsidedow

[Alexander]

I'm not sure what baffles me more:

Taking pictures of bathroom walls/doors while on vacation;

Starting a thread about it and posting the pictures;

Or that the bathroom stall/door thread is 6 pages long.

Weird.....

:rotfl: :rotfl: :rotfl: popcorn:: :rotfl: :rotfl: :rotfl:

[dianeschlicht]

HOLY COW! I never expected to see this thread still going today!:scared1:

[AKV707]

I can't believe this is still going~ I last left on page 2. I have a ton of reading to do here tonight! :scared1:

[TisBit]

I can't believe this is still going~ I last left on page 2. I have a ton of reading to do here tonight! :scared1:

I wouldn't :sad2: I really wouldn't classify it as a noteworthy thread....although it was entertaining while it lasted. popcorn::

[Flyerfan]

Maybe I'm odd but I would never spend the time looking in corners and under toilets to find everything wrong and THEN take pictures:rotfl2: . I am a DVC owner and I like to see my interests in tip-top shape, but I'm also on vacation and know Disney takes care of its own by just looking around everywhere else.

Me, neither! If that were the case, I would have taken pics of our shower which was in serious need of caulking. However, I did not notice it until day 6 and then it didn't really bother me. It just so happens the maintenance guy was there that day to re-caulk and do some minor fixes. I know it's nothing like the OP's case of the missing door and peeling wallpaper but I wouldn't even think to take pictures.

[WolfpackFan]

I guess I should have taken pictures when we were staying at HH and the shower kept leaking into the bathroom and out on to the carpet in the hallway. Then I could have posted them here and labeled HH as the Days Inn of off-site DVC resorts :).

[BroganMc]

So something involved more than one stall wall, or we are looking at photos of opposite sides of the same between stall wall. It still looks like something heavy, like an ECV or perhaps even a housekeeping cart, hit these walls quite forcefully.

Ok, this is going by memory but that still can't be the handicapped stall. The HA stall has a sink with mirror and towel dispenser in the corner where the stall wall and tile wall meet. I'd expect to see a glimmer of at least one from that angle.

Also, for an ECV to hit the wall at that angle it would have to be half the normal size and hit it at a 90 degree angle.

You enter the bathroom, go straight back and turn right. The HA stall is at the end of the passageway with a door at the end. You drive straight in then shut the door behind you. The commode and sink are along the wall to your right.

With the amount of space in that stall I can't see hitting the stall wall as you maneuvered. The opposite wall yes, but not the stalls. You'd take out the commode and sink first.

[starbox]

I have not commented on this thread - but was entertained by reading it. Then, today I went to the High museum in Atlanta - and in the lauded famous-architect-designed new addition (which got labeled one of the 10 best new buildings in the world a few years ago) there was...........a long CRACK in the paint on one of the walls of the new wing - from the ceiling down to the art!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Had cameras been allowed, I'd have taken a picture to post it. :rotfl: :rotfl: :rotfl:

Oh. The horror.

[TisBit]

Ok, this is going by memory but that still can't be the handicapped stall. The HA stall has a sink with mirror and towel dispenser in the corner where the stall wall and tile wall meet. I'd expect to see a glimmer of at least one from that angle.

Also, for an ECV to hit the wall at that angle it would have to be half the normal size and hit it at a 90 degree angle.

You enter the bathroom, go straight back and turn right. The HA stall is at the end of the passageway with a door at the end. You drive straight in then shut the door behind you. The commode and sink are along the wall to your right.

With the amount of space in that stall I can't see hitting the stall wall as you maneuvered. The opposite wall yes, but not the stalls. You'd take out the commode and sink first.

You would know better than me (I don't know if I have been in the Lobby restrooms and they wouldn't let me in the ladies anyway :rotfl2: ) but is it possibly the last stall next to the handicapped. It does appear that there is somewhat of a longer wall on the right, so if it is the last stall next to the handicap stall, it could indeed be damaged by someone trying to get into or out of the handicapped.

And for the record, I did not repost the original title to restart the flames, but wanted some of the new readers to understand why some people (esp SSR owners/lovers) might have taken offense so quickly to the thread, as it seemed I was starting to get some heat.

I also really hate to see this bathroom damage investigation to go on any longer then necessary :scared1: ....which I think we passed about 9 pages ago! :rolleyes1

[DisDaydreamer]

I have not commented on this thread - but was entertained by reading it. Then, today I went to the High museum in Atlanta - and in the lauded famous-architect-designed new addition (which got labeled one of the 10 best new buildings in the world a few years ago) there was...........a long CRACK in the paint on one of the walls of the new wing - from the ceiling down to the art!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Had cameras been allowed, I'd have taken a picture to post it. :rotfl: :rotfl: :rotfl:

Oh. The horror.

Next time my dear... you need to bring a little secret camera. :)

[DisDaydreamer]

Frankly, my dear, I don't give a damn..... end of thread?

[cjs123123]

the stall that was damaged was the one when you walked in and went to the left. The stalls on the back wall of the restroom.

[JimC]

OK, this thread has been fun for quite awhile now, but it's run any useful course and has just developed into repetitions of the same general comments over and over. Since nothing new is being added to the thread, the moderators feel there is no legitimate reason to let it continue. For that reason it is being closed.