PDA

View Full Version : Only 10 coupons allowed at Walmart


ajk912
01-21-2008, 10:51 AM
I was at Walmart yesterday and was kind of in a hurry to get home. I get in line behind someone who was just about done- sweet, I was thinking, I will be home in about 30 minutes. So I unload all my stuff and find out the lady has about 30 coupons. Ugh. I am all for saving money, but when it takes an extra 15 minutes in the checkout lane because the person is using coupons, I get REALLY annoyed. It takes forever to scan the coupons, then some beep- so then the cashier has to check to make sure certain items were actually bought, you know the drill. THEN, when she FINALLY got through all 30 coupons- the register wouldn't let her total out the screen. Cashier calls a manager (another 5 minutes), and turns out only 10 coupons are allowed per transaction. If I didn't have all my stuff unloaded I would have gone to another lane..but of course now it is after the church rush and lines were getting long. Turns out, the manager decides to take the coupon lady to another register because she has to rering all her groceries in groups so she can use her coupons. Personally, I am glad Walmart is cracking down on coupon usage- I know some people depend on them, but it does REALLY back up the lines. Back when I was heavy into couponing I would try to limit my coupons to about 10 per order anyway, and stick my coupons on my items for everyone's convienience. Giving the cashier a stack of coupons at the end doesn't help anyone. Plus, Walmart? Walmart doesn't double coupons, doesn't have sales or B1G1 free sales- so wouldn't it be cheaper (if you were a heavy couponer) to go to a grocery store and watch the ads? Never mind Walmart is accepting coupons as a courtesy..they don't have to. Thoughts?

Califgirl
01-21-2008, 10:58 AM
Did you notice that you posted a coupon rant on the Budget Board?? :lmao:

Still I realize that time is money too. ;) But most of us are here to learn new ways to save a buck. Thanks for letting us know WalMarts policy.

marshallandcartersmo
01-21-2008, 11:01 AM
My vote---

Let people use as many coupons as they want.

I would be totally pi$$ed if I was told "10 coupons only".

Also, if I was using my more than 10 coupons (and I do, every trip) and noticed the person behind me huffing and puffing and being irritated that I was pulling out coupons, I would probably be intentionally as slow as I could. ;)

Some people use coupons for fun, but please remember, some people use coupons for necessity.

cmrules
01-21-2008, 11:02 AM
I would have been mad if I had taken the time to coupon shop (it is a time consuming project) only then to be told I was not allowed to use them. I ususally don't bother with a ton of coupons at Walmart because they don't double. I only use the big ones 75 cents off and more.

I realize you were in a hurry, and I respect that, but the person in front of you was probably on a limited budget and trying to make the best of it and I respect that more. How do you crack down on coupon use at grocery store, that's the only place they take them. That's what they are for. This is a budget board not a time saving board.

CrazedDisFan
01-21-2008, 11:03 AM
Personally, I think this is just another way for stores to encourage ctizens to spend more. You discourage coupon use so it makes it incovienent and they spend more. It's ridiculous. I knwo it's a pain to stand behind someone with a huge order, but honestly, if it is helping them put food on their table without having to use the welfare system, we should all be applauding the effort!

I am not saying everyone that is on welfare is horrible, by any means, so please no one turn that into this. I know many hard working families that have had to seek assistance to help them out.

I am also not saying that everyone that utilizes the great discounts from coupons ona regular basis is one step from poverty. We all should use coupons and use that savings for something bigger, like say Disney! :)

kfeuer
01-21-2008, 11:10 AM
I'm sure that the person in front of you didn't enjoy having to have their order rerung because of Walmart's stupid policy any more then you enjoyed waiting. It makes zero sense to me why they'd limit the number of coupons you can use since they're getting reimbursed :confused3 I think the fault here lies squarely with Walmart, not with your fellow shopper who was simply trying to save a few dollars.

Green Tea
01-21-2008, 11:10 AM
Personally, I am glad Walmart is cracking down on coupon usage- I know some people depend on them, but it does REALLY back up the lines. Thoughts?

MO is let people use as many as they want. That is why manufacturers print them. If stores start limiting usage I would think the food industry would have a huge beef with the grocery industry.

ceroarty
01-21-2008, 11:13 AM
I know for a fact that not every Walmart will limit coupons. I work there right now to pay for my daughters braces and have never heard of this. In fact, I had someone come in with more than 20 and it wasn't a problem. I really don't mind when people just give them to me in a stack. I actually prefer it. This way they don't get sucked up in the belt if they fall of the item. The lady yesterday saved over 30 dollars. That is a pretty big savings.

missj1975
01-21-2008, 11:16 AM
My thoughts on your rant...You should have went to another line.

The woman in front of you was there first and she shouldn't have to worry about the impatient person behind her. It is so nice that you worry about everyone else but if you are in such a hurry, perhaps you shouldn't shop at Walmart because in my experience the lanes are never fast. The woman in front of you is smart enough to use coupons to save money and yet you are ragging on her because you were in a hurry. So apparently you are the most important person in that situation. Yeah for you.

Sethsmom
01-21-2008, 11:19 AM
If I am in a hurry, I do not go to Walmart to shop anyway. It takes so much longer to find a place to park, get to the item and get out. It is never a quick trip in and out.:confused3

I use coupons everytime I shop whether at Walmart, CVS, Publix. Maybe they need to establish couponers only lanes like they do 20 items or less or cash/credit only for people that do not like to wait. There is nothing ruder than someone standing behind you and huffing and puffing. :mad: I feel like I have just as much right to shop there and use my coupons as someone that fills up 3 buggies and doesn't use coupons.

If Walmart does start limiting coupons, they will lose business. There will be more and more people shopping with coupons as the gas prices and other prices soar. I am like the another poster and only use the ones at Walmart that can't be doubled or can't find the item on sale.

Sometimes if I have a lot of coupons, I will tell the person behind me so that they know it will be a while.

I did have a problem once at Walmart and it was not the number of coupons but the amount that I was saving according to the manager.

kimsuenew
01-21-2008, 11:23 AM
I was at Walmart yesterday and was kind of in a hurry to get home. I get in line behind someone who was just about done- sweet, I was thinking, I will be home in about 30 minutes. So I unload all my stuff and find out the lady has about 30 coupons. Ugh. I am all for saving money, but when it takes an extra 15 minutes in the checkout lane because the person is using coupons, I get REALLY annoyed. It takes forever to scan the coupons, then some beep- so then the cashier has to check to make sure certain items were actually bought, you know the drill. THEN, when she FINALLY got through all 30 coupons- the register wouldn't let her total out the screen. Cashier calls a manager (another 5 minutes), and turns out only 10 coupons are allowed per transaction. If I didn't have all my stuff unloaded I would have gone to another lane..but of course now it is after the church rush and lines were getting long. Turns out, the manager decides to take the coupon lady to another register because she has to rering all her groceries in groups so she can use her coupons. Personally, I am glad Walmart is cracking down on coupon usage- I know some people depend on them, but it does REALLY back up the lines. Back when I was heavy into couponing I would try to limit my coupons to about 10 per order anyway, and stick my coupons on my items for everyone's convienience. Giving the cashier a stack of coupons at the end doesn't help anyone. Plus, Walmart? Walmart doesn't double coupons, doesn't have sales or B1G1 free sales- so wouldn't it be cheaper (if you were a heavy couponer) to go to a grocery store and watch the ads? Never mind Walmart is accepting coupons as a courtesy..they don't have to. Thoughts?

I just have to weigh in here... if I were going to use above 10 coupons (and I have previously many of times) and Walmart limited the transaction to 10 coupons per... I would just seperate my items and ring up 2 or 3 different orders (depending on the # of coupons I had)! This would take MUCH longer for the cashier and other customers... but I absolutely would do it!

I have found that shopping at coupons, given at face value only, still beats the inflated local grocery store prices, even when doubling!

Coupons are a way of life... for many the only way they can or will, purchase something! :goodvibes Walmart takes them because they would lose business if they did not! I only subscribe to our newspaper for the Sunday coupons!

There are places that don't accept coupons, such as local small groceries, Big Lots, Sam's Club, ect... so people that have an adversion to someone in front of them using coupons has the choice to shop elsewhere... at a place that doesn't accept them!

allison443
01-21-2008, 11:24 AM
Shouldn't the cashier have known that only 10 coupons are allowed per transaction? :confused3 Obviously she didn't know, since she scanned all 30 coupons. How is that the couponer's fault, assuming she didn't know either about the 10 coupon limit?

Goofyzgurl
01-21-2008, 11:33 AM
So you were mad that the lady in front of you was trying to budget and wasn't going as fast as you wanted to? And now you want to limit the amount of coupons that people can use b/c it slows your day down? That's just so petty. Wow....this just blows my mind, just when I heard of it all. :sad2:

ajk912
01-21-2008, 11:37 AM
Hey, I never said I was huffing and puffing. I was catching up on my Britney Spears gossip- I read a good third of Life & Style (or whichever one it was I was reading) while all this was going on. :rotfl: I definitely would have gone to another line if I knew she was using coupons- a couple is fine, a whole stack is something else. Hey, it would be great if they had a coupon only line- kind of like they had the "no checks" lines a few years ago when it was a huge time killer to write a check. Part of my thought process is why would you "waste" your coupons at Walmart- they don't double or do B1G1 free- so you would be better off taking your coupons down the road to Food Lion and Kroger. Last I checked, Kroger doubled up to 50 cents and certain times of the year they doubled up to 99 cents.

As for the "I am the most important person in the world" part, well, I think it would have been common courtesy for the person in front of me to tell me, "Hey, I might be a while- you might want to find another lane." Back at Christmastime when I was doing price matches, I would tell the people behind me that, that way I am not holding anyone else up with my budgeting.

ajk912
01-21-2008, 11:42 AM
So you were mad that the lady in front of you was trying to budget and wasn't going as fast as you wanted to? And now you want to limit the amount of coupons that people can use b/c it slows your day down? That's just so petty. Wow....this just blows my mind, just when I heard of it all. :sad2:

No, I have no problem with people saving money. I have said a few times that I price match and used to be heavy into couponing, as well. I would try to not do huge shopping trips with a ton of coupons, but if I had to- I am courteous to the people behind me in line though- give them a heads up that I might be a while, instead of blind sighting them at end when I am going to be there an extra 15 minutes.

BethR
01-21-2008, 11:45 AM
I think it would have been common courtesy for the person in front of me to tell me, "Hey, I might be a while- you might want to find another lane." Back at Christmastime when I was doing price matches, I would tell the people behind me that, that way I am not holding anyone else up with my budgeting.

I think that it would be nice if everyone who was aware that they were going to take more than a normal amount of time on a transaction to be kind to those in back of them by letting them know that. :)

ajk912
01-21-2008, 11:47 AM
Shouldn't the cashier have known that only 10 coupons are allowed per transaction? :confused3 Obviously she didn't know, since she scanned all 30 coupons. How is that the couponer's fault, assuming she didn't know either about the 10 coupon limit?

The cashier told the customer but was being nice and trying to push through the coupons anyway. The customer didn't bring out her stack of coupons till the end, which was too late for the cashier to separate the orders into like piles (I have seen that done at Target, you know with some of the Target email coupons or whatever that are one per transaction) so she had to get a manager involved. The manager ended up taking her to another register (keeping the open light off) so no one would get in line behind her, because it would take a while.

Sethsmom
01-21-2008, 12:07 PM
The whole thing could have been solved if Walmart would post changes to coupon usage on the doors or somewhere people could see them. They should'nt wait until you are checking out. They usually don't know you have coupons until you pull them out after the cashier is done.

I know when I had my problem with them trying to limit mine and having to get a CSM over, nothing was posted anywhere. Do they think everyone is a mind reader?:confused3

tegansmom
01-21-2008, 12:09 PM
Sounds to me like all this complaining is misdirected! If the lines are long, and you are mad because the person in front of you is taking too long, the Manager should open up more lines! The store is responsible for customer service...... NOT the person in front of you. The manager did the right thing by bringing the person to another line. It also sounds like Walmart needs to train thier employees to KNOW thier policies. I admit it would be nice for the person to mention it might take a little longer, but ultimately it's the store that you should be complaining to.

PoohHappens
01-21-2008, 12:11 PM
Several coupons do not always neccesitate more time. I find walmart to be significantly more difficult about them than other stores. The offten insist on searching for each and every item to assure that you purchased it. I use mine at Meijer and they never do this. If one beeps and does not find a match they usually override it or ask me if I am certain I purchased it. I don't think many coupon users hand a stack of coupons over having not purchased the correct items. I think the policy that Walmart stated they had was crazy. Also would you be frustrated it the person in front of you was usuing wic vouchers or food stamps. That can take more time as well. Should they be expected to turn around and announce to you that they will be using these. Walmart in general is slow. It is why I do not shop there. Any individual has the right to complete their transaction the way they see fit for their family. If that is paying half check half cash, with vouchers or coupons that is their right and I just need to be patient if I am behind them.

TheRatPack
01-21-2008, 12:12 PM
I use a TON of coupons...but I take them to the store that doubles if they are less than .60 cent coupons. If they are 1.00 off something or more....no one doubles them so why not use them at Walmart, they have the lowest prices on many items so that minus the coupon = extra good deal.

I have always used coupons....why would someone not want to use a coupon if they had it for a product they already buy.

Oh and I hardly ever tell anyone behind me that I'm going to be a while....umm if they can't tell that I'm going to be a while with 5 kids and 3 buggies....they must be blind.

Sethsmom
01-21-2008, 12:15 PM
Oh and I hardly ever tell anyone behind me that I'm going to be a while....umm if they can't tell that I'm going to be a while with 5 kids and 3 buggies....they must be blind.


Or crazy:lmao:

I must add you are a brave soul to take 5 kids to Walmart or wherever.:scared1: I have a hard enough time with my one.:rotfl:

jessica52877
01-21-2008, 12:19 PM
I have never heard of walmart limiting coupon usage. Is this new? DH is a manager there and hasn't alerted me of it and I am a big coupon user, although not so big at walmart, but do use them there.

I do not see why using coupons should take any longer then a normal person. I worked for years in a grocery store and it doesn't take much time or brains to scan the coupons, if it beeps, read it quickly. I usually know what I just scanned to know if the person bought it or not. I do know that all people are not that quick, but that is not the fault of the person using the coupons.

Walmart is slow in general. I have people in front of me in line all the time that write a check, have wic vouchers or use food stamps (although that is much faster now), I don't complain, I expect to have to wait at the store (especially walmart). Everyone is in such a hurry now a days, slow down and enjoy life.

nena
01-21-2008, 12:20 PM
Today I am going to Walmart. I expect to stand in line for a while. when I finally get to the cashier I plan on using my coupons!!:thumbsup2 If it takes time to scan my coupons, I dont mind. Because I stood in that long line, just like everyone else.

The lines are always long at Walmart with very few cashiers and Sunday is even worse. :scared:

I have read on this thread that stores get 8 cents for each coupon they accept. That would mean Walmart made an extra $2.40 for accepting the couponlady's coupons!!

Jennifer823
01-21-2008, 12:21 PM
I really think you posted this in the wrong place :confused3

I for one:

1. Use my coupons at Wal-Mart. I don't have a local store that doubles coupons.

2. Have used more than 10 coupons at Wal-Mart. Never had a problem.

3. Always hand my stack of coupons to the cashier before she starts ringing things up - I have had the cashier ASK me for the coupons ahead. Thay way they don't get lost and she can keep an eye out for the coupon items.

4. Have had cashiers and people behind me in line CHEER ME ON with all the coupons I have! Cashiers have actually circles my coupon savings and shown it to other cashiers. (Then they ask me where I find the coupons so THEY can use them too.)

Maybe you shouldn't go to Wal-Mart. The checkout lines there are always slow, in my opinion. Stressing over the grocery line isn't good for you! :hug:

cnj
01-21-2008, 12:23 PM
I, for one, feel sorry for the lady and her coupons. I realize you were in a hurry, but she probably did not know that it was a 10 coupon limit. I NEVER shop at Walmart. I hate, hate, hate it. I do however, always try to tell the person behind me, before they unload that I will take longer, because I have coupons. I feel it is irresponsible to my family to not coupon. I spent $140 (which is a lot for me to spend) and saved $250 with coupons and sales yesterday. My husband makes a good living and this is one way to stretch it more. We go on one big vacation a year and this pays for it. So, when I am stretched out on Castaway Cay this year sipping my pina colada, I will smile at all those people who think clipping coupons is a waste of time. :cool1:

pearlieq
01-21-2008, 12:26 PM
Sorry, I can't get behind you on this one. It's one of those things that may delay you a few minutes, but must just be chalked up to "c'est la vie".

Check-writers take extra time. People who like to chat with the clerk take extra time. People who dig through their purse looking for an extra penny to make exact change take extra time. It happens, so you just deal with it and read more about Britney and Paris. ;)

Honestly, if you were to ask me about things that take extra time in the checkout line, coupons wouldn't even make my Top 5. If someone's got a stack out and ready to go, it should only take a second to scan them right through. I've only seen a delay if something doesn't match up. I would be peeved at a 10 coupons/order rule, especially if it weren't clearly communicated beforehand.

As for why she used them at WalMart, maybe she didn't feel like making more than one stop. Maybe she needed the stuff right away, and didn't have time to wait for a sale. Who knows?

Jennifer823
01-21-2008, 12:30 PM
So, when I am stretched out on Castaway Cay this year sipping my pina colada, I will smile at all those people who think clipping coupons is a waste of time. :cool1:

:)

momto2girls
01-21-2008, 12:42 PM
Well, I refuse to shop at Walmart and rarely ever can be bothered to clip a coupon, but I can definitely sympathize with your plight! Honestly, if a store is going to make processing coupons such a long drawn out process, I wish that they would open "coupon free/no check" lanes for people.

LisaNJ25
01-21-2008, 12:46 PM
It sounds more like a cashier issue.. if your store policy is 10 per transaction that I would be more annoyed and complain to management that they are not training their cashiers properly.

I had approx 40 coupons the other day at the grocery store.. it took the cashier an extra 2-3 minutes to scan them all. I dont give someone the heads up behind me... I never get the head up when a check writes waits until they hear their total till the actually open their purse and dig for the checkbok, or for the person using wic checks and have to wait for a manager to approve their order.

Unless I am in the express line I don't expect to get out of any store fast.

LadyyRedd
01-21-2008, 12:47 PM
Sorry, I agree with everyone else. I totally support anyone's right to use as many coupons as they wish as long as they have the right number of items to equal their coupons. I coupon a lot and have handed over a stack of up to 70 coupons at one time.

It's not the woman's fault that that particular Walmart has a 10 coupon limit and she didn't know (I say that particular one because I've used many more than 10 at one time at several of my local Walmarts and have never had a problem with them saying anything about a coupon limit).

Kimya

hppy2bhome
01-21-2008, 01:22 PM
I used 14 coupons yesterday and didn't have a problem. Coupons were ment to be used. I have no problem with people using as many coupons as they wish. I think Walmart should open up more registers.....

Along4theRide
01-21-2008, 01:25 PM
I, like many others on here, try to save the most $$ I can when going grocery shopping. If that means using 30 coupons, then I'll do it. So far my local Wal-Mart hasn't limited the number of coupons, but if they do I'll just break up my orders like others have said. About the "why would you "waste" your coupons at Wal-Mart- they don't double or do B1G1 free- so you would be better off taking your coupons down the road to Food Lion and Kroger." I personally don't have a grocery store close to me that doubles coupons and they are, for the most part, higher priced. I do shop the grocery stores "deals" and do the CVS bargains-with coupons as well. Heck, if I don't have a coupon for something that I want, I'll look for a printable...then decide if I want to buy based on whether or not I really want/need the item!!

Also, I'll check out my own groceries at Wal-Mart...just because it's usually faster at getting through the line and I prefer to sack my own items!! However, if I don't have time to stand in line for a few items, I don't go to Wal-Mart...it's never a fast process!

So, all in all, I think it's great when someone has a hand full of coupons. It's shows that they did their homework and they're about to save some money !! :)

ceecee
01-21-2008, 01:27 PM
I clip coupons but then forget them or lose them. I guess I'm just not organized enough! I have maybe 2 or 3 and I feel lucky. The cashier usually just scan them right? It shouldn't really take that long, I think OP had an usual situation. I guess if it's a free item, they need to go back and find the price. Be on the look out and don't get behind coupons! My sister shops at super early times so she doesn't hit crowds.

tzolkin
01-21-2008, 01:45 PM
i can understand that you were frustrated after having to wait in line for a long time, but as others have said there are plenty of other reasons that cause a long wait.

in this situation i dont think the wait was actually due to using the coupons, but caused by the store policy. i never use coupons, but have never noticed that they take any extra time if someone in front of me is using them. don't they just scan them like anything else?

what does the store have to gain by limiting the number of coupons a customer can use per order? my first thought was also that i would just split the stuff up into 3 separate orders. i guess many would be discouraged especially if shopping with small children by the effort it would take to do this. but, i also think that some people would not buy the item at all if they couldnt use a coupon for it.

problemchild718
01-21-2008, 01:46 PM
Last week, I had over 200 items in my cart and 51 coupons (looking at my receipt) I saved $151.27 in coupons and $86.52 in store coupons. I do leave my coupons in the top of the cart so others can see them, but don't warn people that I have them any more than the mother with kids crying ad grabbing candy warn me of the chaos. :rotfl2:
If my store only allowed 10 coupons I wouldn't shop there or would bring the entire family to seperate the coupons.
Lastly, If I am rush, I don't go to the store, as I can never depend on the time I will be in there.

GJM
01-21-2008, 01:59 PM
I don't think I have ever been in Walmart and the line went fast!

I wouldn't have been upset, I would be wishing I had that many coupons - I use them whenever I can.

flakypuff
01-21-2008, 02:10 PM
I dont want to flame anyone..you have your right to your opinion...
But if someone has coupons, wic, or anything else ..they have to right to use it even if it bothers anyone else. if you have a problem with that because you have to wait..well, thats your problem so maybe you should move to a faster line..Who knows why someone is usuing coupons.maybe they need the extra money. maybe they are addicted to them. maybe they want to annoy someone standing behind them:rotfl2: but if this is a real upsetting event in your day..try yoga:angel:
But dont blame the poor lady in front of you.

allie_to_you
01-21-2008, 02:25 PM
I use coupons everytime I shop whether at Walmart, CVS, Publix. Maybe they need to establish couponers only lanes like they do 20 items or less or cash/credit only for people that do not like to wait.

It doesn't do much good with Walmart having a 20 item or less lane if the cashiers won't enforce it. The other day I was in Walmart with 5 items and there were about 7 other people behind me with just a few items, but the lady in front of us (who we all thought was in another lane, but was actually just taking up the space looking at somethign near the other lane) had a huge buggy full of items and rather than reading the obvious sign that said 20 items or less, she proceeded to unload all her junk onto the very small checkout counter and the cashier never said a word to her. There were some extremely irritated people behind her too.

No, I have no problem with people saving money. I have said a few times that I price match and used to be heavy into couponing, as well. I would try to not do huge shopping trips with a ton of coupons, but if I had to- I am courteous to the people behind me in line though- give them a heads up that I might be a while, instead of blind sighting them at end when I am going to be there an extra 15 minutes.

I think basically what everyone is saying is that you shouldn't be griping on the "budget" board about someone taking the time to save a little money. The person in front of you was under no obligation to let you know she had coupons. My grandmother uses lots of coupons all the time at Wal-mart and it never takes that long to ring them all up, so perhaps the women didn't think it would take that long. It certainly wasn't her fault at all.

DebMcDonald
01-21-2008, 02:25 PM
What does it matter if it's 10 more items or 10 more coupons. I think if that's a real policy that's awful. If I have legitiment coupons and I want to use them on 30 items I should be able to, thats what coupons are meant for - to be redeemed.

MiniGirl
01-21-2008, 02:59 PM
If the person behind me were willing to give me the cash equivalent on my coupons, I would gladly not use them. However, I don't think that will ever happen, so I will keep using them.

As far as the OPs situation, I don't think it was the customer's fault. It sounds like the customer didn't know the policy and the cashier was trying to be kind and push the Qs through since they were legit coupons. It just didn't work. Sounds like the OP was just in the wrong place at the wrong time, but I certainly don't begrudge the customer for trying to save a few bucks --nor the cashier for trying to help her do it.

At our local WM, there are a few cashier I avoid because they are so s l o w. Man, one will pick up an item and look at it from every angle and tell you how cute it is or ask who its for, etc, and then finally ring it up. Then it is the same thing with the next item."Oh, I've seen these, but have never used them before. Do you like them?" Scan. Pick uo next item. Exaime it. "Oh, I bought these last week. I really like them. Have you gotten them before?" Listen to your answer. "Well, you're going to love them. I'm sure." Look at item again and then scan. And so it goes.....

Boston Tea Party
01-21-2008, 03:44 PM
Frankly, I don't give two hoots about whether or not the person behind me "approves" of my transaction. I will do what I need to do in the store in the manner of my choosing. I don't have an obligation to anyone. :confused3

mrsklamc
01-21-2008, 03:52 PM
It doesn't do much good with Walmart having a 20 item or less lane if the cashiers won't enforce it. The other day I was in Walmart with 5 items and there were about 7 other people behind me with just a few items, but the lady in front of us (who we all thought was in another lane, but was actually just taking up the space looking at somethign near the other lane) had a huge buggy full of items and rather than reading the obvious sign that said 20 items or less, she proceeded to unload all her junk onto the very small checkout counter and the cashier never said a word to her. There were some extremely irritated people behind her too.



Believe me, the cashiers would love to enforce that rule, but WM won't let them. They're too afraid of irritating the person who chooses to ignore the rule. I had a friend who used to work there and it drove her batty.

allie_to_you
01-21-2008, 03:57 PM
Believe me, the cashiers would love to enforce that rule, but WM won't let them. They're too afraid of irritating the person who chooses to ignore the rule. I had a friend who used to work there and it drove her batty.

Hmmm...well, I didn't know Walmart wouldn't let them do that, but it makes sense. However, if they won't let the cashiers at least politely remind customers who do this, then they might as well take the signs down and just let all registers be equal. Oh well, at least the stupid woman who obviously couldn't read knew everyone else was irritated at her.

DianeV
01-21-2008, 04:05 PM
Usually people like that dont even care if anyone is irritated..its all about them

graygables
01-21-2008, 04:46 PM
1. "Time spent waiting is never time lost if you use it wisely"

2. I don't shop at Wal Mart and I do use coupons.

3. I write checks or use cash rather than use a debit/credit card. Every time you use one, you are costing everyone more money b/c of the associated fees that have to be built back in to the profit margin. How do you think Visa gets the money to make all of those "like clockwork" ads???

4. If you don't like being behind me in line, find another line or refer back to #1.

famofsix
01-21-2008, 05:36 PM
Personally, I am glad Walmart is cracking down on coupon usage- I know some people depend on them, but it does REALLY back up the lines. Back when I was heavy into couponing I would try to limit my coupons to about 10 per order anyway, and stick my coupons on my items for everyone's convienience. Giving the cashier a stack of coupons at the end doesn't help anyone. Never mind Walmart is accepting coupons as a courtesy..they don't have to. Thoughts?


First of all, it is not a courtesy that Walmart is accepting coupons. Walmart and the manufacturers both benefit from coupon usage.

Second, coupons are not the reason why the lines are long at Walmart. The lack of cashiers and lack of open self-checkout lanes is the reason.

Third, A stack of coupons does help the person using them.

Fourth, it takes a lot of time to use coupons, find the right items etc. The person using them deserves to have the cashier preform the transaction no matter how long it takes...it is one of those variables can't control when you choose a line at the store.

I am sorry that you got in a long line...that's life. I don't see why you are taking it out on the smart lady saving money.

I got behind someone using WIC the other day but I sure did not blame them that I was at the grocery store for 25 extra minutes:confused3 I was annoyed but not at that person.

You seem to be saying the lady with the coupons is self-centered because she took up your time but that's not how I see it.

pearlieq
01-21-2008, 06:13 PM
3. I write checks or use cash rather than use a debit/credit card. Every time you use one, you are costing everyone more money b/c of the associated fees that have to be built back in to the profit margin. How do you think Visa gets the money to make all of those "like clockwork" ads???


That's an interesting perspective, but I imagine processing checks and cash costs just as much. The stores might not have to pay a bank processing fee, but they still have to pay employees (wages, benefits, taxes, various insurance coverages) to count all the cash, balance all the drawers, and process all the checks. There's also the issue of secure transport--does the store have to pay for armored car service or does the bank pay it?

And even if the bank absorbs some of the costs of processing cash/checks, it still comes back to the retailer as a part of their fees for service, which is then built into their pricing models.

Either way, I think processing costs probably come out even on forms of payment.

staceyfe
01-21-2008, 06:35 PM
Frankly, I don't give two hoots about whether or not the person behind me "approves" of my transaction. I will do what I need to do in the store in the manner of my choosing. I don't have an obligation to anyone. :confused3


Couldn't have said it better myself! Wanna know what I'm doing while waiting in line? Organize my coupons!!!! There's always new ones to be filed and expireds ones to toss.

LadyyRedd
01-21-2008, 07:41 PM
Believe me, the cashiers would love to enforce that rule, but WM won't let them. They're too afraid of irritating the person who chooses to ignore the rule. I had a friend who used to work there and it drove her batty.

mrsklamc....please know that my post here is not at all a jab at you or your friend....

but...

does anyone else find it funny or ironic that WM WON'T enforce a posted rule about 10 items or less in a lane, but WILL try to enforce a coupon limit rule that isn't posted anywhere for the customer to know about if their crystall ball happens to be in the shop? :lmao:

Kimya

graygables
01-21-2008, 07:57 PM
That's an interesting perspective, but I imagine processing checks and cash costs just as much. The stores might not have to pay a bank processing fee, but they still have to pay employees (wages, benefits, taxes, various insurance coverages) to count all the cash, balance all the drawers, and process all the checks. There's also the issue of secure transport--does the store have to pay for armored car service or does the bank pay it?

And even if the bank absorbs some of the costs of processing cash/checks, it still comes back to the retailer as a part of their fees for service, which is then built into their pricing models.

Either way, I think processing costs probably come out even on forms of payment.

Granted, mine is a small business, but processing cash/checks costs me nothing while processing a card costs me .30 EACH, plus 3% or the total (including sales tax). I've done a cost analysis before that shows that I am better off giving away up to a $1.50 item than taking a credit card for it (we are not permitted to set minimums to use a card) I'm sure mega-marts like Wal Mart receive discounted rates for CC processing, but it's still a reality in the business world that is taken too lightly by consumers who charge that pack of gum.

mrsklamc
01-21-2008, 07:59 PM
mrsklamc....please know that my post here is not at all a jab at you or your friend....

but...

does anyone else find it funny or ironic that WM WON'T enforce a posted rule about 10 items or less in a lane, but WILL try to enforce a coupon limit rule that isn't posted anywhere for the customer to know about if their crystall ball happens to be in the shop? :lmao:

Kimya

Hey, no offense taken. It irks me that they don't want to irritate the self centered jerk that ignores the ten items or less sign, but those of us behind them in line don't matter.

As someone who worked plenty of retail in college, I don't get the coupon nazi mindset anyway. I actually balanced the morning books at Walgreens for awhile, and as long as the AMOUNT matched the dollar value of coupons we were supposed to have, we didn't even care what they were for!

Sethsmom
01-21-2008, 08:03 PM
Granted, mine is a small business, but processing cash/checks costs me nothing while processing a card costs me .30 EACH, plus 3% or the total (including sales tax). I've done a cost analysis before that shows that I am better off giving away up to a $1.50 item than taking a credit card for it (we are not permitted to set minimums to use a card) I'm sure mega-marts like Wal Mart receive discounted rates for CC processing, but it's still a reality in the business world that is taken too lightly by consumers who charge that pack of gum.


Could you maybe offer a small discount for those that use cash/check so that it would discourage the use of CC? I have seen many people do that and I am always happy to save a little.

grlpwrd
01-21-2008, 08:27 PM
I was at Walmart yesterday and was kind of in a hurry to get home. I get in line behind someone who was just about done- sweet, I was thinking, I will be home in about 30 minutes. So I unload all my stuff and find out the lady has about 30 coupons. Ugh. I am all for saving money, but when it takes an extra 15 minutes in the checkout lane because the person is using coupons, I get REALLY annoyed. It takes forever to scan the coupons, then some beep- so then the cashier has to check to make sure certain items were actually bought, you know the drill. THEN, when she FINALLY got through all 30 coupons- the register wouldn't let her total out the screen. Cashier calls a manager (another 5 minutes), and turns out only 10 coupons are allowed per transaction. If I didn't have all my stuff unloaded I would have gone to another lane..but of course now it is after the church rush and lines were getting long. Turns out, the manager decides to take the coupon lady to another register because she has to rering all her groceries in groups so she can use her coupons. Personally, I am glad Walmart is cracking down on coupon usage- I know some people depend on them, but it does REALLY back up the lines. Back when I was heavy into couponing I would try to limit my coupons to about 10 per order anyway, and stick my coupons on my items for everyone's convienience. Giving the cashier a stack of coupons at the end doesn't help anyone. Plus, Walmart? Walmart doesn't double coupons, doesn't have sales or B1G1 free sales- so wouldn't it be cheaper (if you were a heavy couponer) to go to a grocery store and watch the ads? Never mind Walmart is accepting coupons as a courtesy..they don't have to. Thoughts?

You're in Virginia, right? Please let me know by posting or via PM what store you are referring to. I live in Virginia and I have a very close friend who is a manager at WM.

You are posting a contradiction to what I know is WM's policy, but I know there are "coupon cops" out there.

I am glad Walmart is cracking down on coupon usage- I know some people depend on them, but it does REALLY back up the lines.

And I don't suppose the fact WM doesn't have enough cashiers during rush times has anything to do with this? :laughing:

Couponers have rights, too. :)

daughtersrus
01-21-2008, 09:07 PM
Part of my thought process is why would you "waste" your coupons at Walmart- they don't double or do B1G1 free- so you would be better off taking your coupons down the road to Food Lion and Kroger. Last I checked, Kroger doubled up to 50 cents and certain times of the year they doubled up to 99 cents.

As for the "I am the most important person in the world" part, well, I think it would have been common courtesy for the person in front of me to tell me, "Hey, I might be a while- you might want to find another lane." Back at Christmastime when I was doing price matches, I would tell the people behind me that, that way I am not holding anyone else up with my budgeting.

For many of us, the stores in our area double coupons. The last store that did that was Eagle and they all closed many years ago. Why would I want to shop a B1G1 Free sale at the inflated prices at Jewel or Dominicks when the prices at Wal-Mart are less then 1/2 their prices and I could use two coupons?

As for the price matches, do you think that Wal-Mart should limit the number that you're able to do in one transaction? It takes more time to price match then it does to scan a coupon.

hipchickie
01-21-2008, 09:14 PM
Could you maybe offer a small discount for those that use cash/check so that it would discourage the use of CC? I have seen many people do that and I am always happy to save a little.

It is not allowed to offer a discount for using cash or a fee or minimum for using a credit card per the agreement you make with them by accepting credit cards. Of course some businesses do it anyway (who hasn't been somewhere where there is a sign that says $5 min. or even higher).

daughtersrus
01-21-2008, 09:20 PM
It is not allowed to offer a discount for using cash or a fee or minimum for using a credit card per the agreement you make with them by accepting credit cards. Of course some businesses do it anyway (who hasn't been somewhere where there is a sign that says $5 min. or even higher).

I'm not sure that's correct. According to the Visa agreement, you may offer a discount but not impose a surcharge.
From the agreement...
Always treat Visa transactions like any other transaction; that is, you may not impose any surcharge on a Visa transaction. You may, however, offer a discount for cash transactions, provided that the offer is clearly disclosed to customers and the cash price is presented as a discount from the standard price charged for all other forms of payment.

pearlieq
01-21-2008, 09:23 PM
It is not allowed to offer a discount for using cash or a fee or minimum for using a credit card per the agreement you make with them by accepting credit cards.

It's OK to offer a cash discount, but it's not OK to charge a fee for using a card or to charge a minimum.

It often amounts to the same thing, so it's really a semantic loophole. A gas station can charge $3.00/gallon for gas, but offer a "discounted" price of $2.95/gallon for cash. What they can't do is charge $2.95/gallon for gas and impose an extra fee of $0.05 for using your credit card.

It amounts to the same thing, but it's worded and structured slightly differently.

IDoDis
01-21-2008, 09:35 PM
Well, then you are probably wasting your checks and the money you pay for them because most businesses these days run the checks through as a debit transaction. So, even tlhough you are writing a check, it is still going through your bank as an electronic debit transaction.

My Wal-Mart has no such policy on the coupons.

1. "Time spent waiting is never time lost if you use it wisely"

2. I don't shop at Wal Mart and I do use coupons.

3. I write checks or use cash rather than use a debit/credit card. Every time you use one, you are costing everyone more money b/c of the associated fees that have to be built back in to the profit margin. How do you think Visa gets the money to make all of those "like clockwork" ads???

4. If you don't like being behind me in line, find another line or refer back to #1.

Floridagal23
01-21-2008, 10:55 PM
I don't shop at Walmart, but if Target (or any other store) ever implemented that policy, I would just do separate transactions until I got all my Qs in. If that means leaving a cart full of items on the side while I run to my car to drop off full bags of paid items, that's fine with me. THAT will back up the lines. I think that it is ridiculous to limit coupons like that!

CajunDixie
01-22-2008, 12:35 AM
:wave2: My name is CajunDixie and I'm a PITA. I use as many coupons as I want, where I want. I occasionally write a check!! I price match! I'll even get the occasional item free if the price on the shelf doesn't match the price on the register. I don't bother to warn the person behind me I'm using coupons.....they don't warn me that they are wasting their money. :confused3 I dare to use the limit 15 line when I have 16 items and there is no one in that line. I dare to use the tobacco line and :eek: I don't buy any cigs!! I sometimes pay for an OCT med or a box of tissues when I pay for a prescription. And my favorite....I sometimes go through the garden center line when I don't buy anthing from the garden center! I even dare to make my WalMart card payments at the register which has to be done as a separate transaction. Now that wouldn't take so long if WalMart actually trained the cashiers on what code to use for payment....thinking its code 70. And before you say I should go to the service desk.....why would I go through another line when it's a service offered at the registers? As is check cashing also.

Well, then you are probably waisting your checks and the money you pay for them because most businesses these days run the checks through as a debit transaction. So, even tlhough you are writing a check, it is still going through your bank as a debit.

But if I write a check I shouldn't be charged the debit fee my Credit Union charges for using my card as a debit. And if I ever do get charged a fee I can promise that business will get an earful.

SandraVB79
01-22-2008, 03:29 AM
Only read the first post.

If it takes so much extra time to use coupons, the software Walmart uses on its cash registers is not designed properly.

I worked many years as a cashier for Delhaize (better known as the company that also owns Food Lion and Hannford and the like). After that, as a real job, I worked at the IT department for the same company, and I was for some time part of the team that developed the casg register software.

Scanning coupons shouldn't take longer than about a second each. If the software is designed right, the cash register "knows" whether the goods that the coupon is for are bought or not. If someone hands you 50 coupons, and they could only use 2 of them, if you scan all 50 only those two will be calculated.

I'm pretty amazed at the fact that that isn't the case at Walmart. Since they are pretty big :rolleyes: one would think they have decent software on their cash registers!

WDWHo
01-22-2008, 08:49 AM
My thoughts on your rant...You should have went to another line.

The woman in front of you was there first and she shouldn't have to worry about the impatient person behind her. It is so nice that you worry about everyone else but if you are in such a hurry, perhaps you shouldn't shop at Walmart because in my experience the lanes are never fast. The woman in front of you is smart enough to use coupons to save money and yet you are ragging on her because you were in a hurry. So apparently you are the most important person in that situation. Yeah for you.


I agree! My time is just as important as the person behind me. I am a paying customer with legitimate coupons and if your unlucky enough to get behind me with my stack of 30 plus coupons, bring a book, because I wont feel bad or sorry just glad I am smart enough to shop wisely. I had some huffy lady behind me get all upset because it took about 60 seconds to ring up the coupons, she kept saying that she was in a hurry and it was ridiculous, her order consisted of a People Magazine and some lifesavers. :laughing:

mtblujeans
01-22-2008, 10:05 AM
I really think you posted this in the wrong place :confused3

I for one:

1. Use my coupons at Wal-Mart. I don't have a local store that doubles coupons.

2. Have used more than 10 coupons at Wal-Mart. Never had a problem.

3. Always hand my stack of coupons to the cashier before she starts ringing things up - I have had the cashier ASK me for the coupons ahead. Thay way they don't get lost and she can keep an eye out for the coupon items.

4. Have had cashiers and people behind me in line CHEER ME ON with all the coupons I have! Cashiers have actually circles my coupon savings and shown it to other cashiers. (Then they ask me where I find the coupons so THEY can use them too.)

Maybe you shouldn't go to Wal-Mart. The checkout lines there are always slow, in my opinion. Stressing over the grocery line isn't good for you! :hug:What she said. :thumbsup2

disneyfav4ever
01-22-2008, 11:31 AM
I use coupons all the time, though I always make sure I know how much something cost if I have a free coupon, and double check while in line to make sure I have everything, or that none of mine are expired.

My store actually doesn't either really bother checking my coupons against what I bought, since they know I'm honest about it, so if the computer beeps, they just override it without checking. We do get customers though who always come in with a pile of coupons, and always have expired ones, or didn't buy the right size or quanity of something, and we know we have to double check then.

I would be annoyed at a "limit ten" policy, and besides, what's the point of having it since they just took them all at the end anyway? That just seems stupid to me.

disneyfav4ever
01-22-2008, 11:42 AM
We go on one big vacation a year and this pays for it. So, when I am stretched out on Castaway Cay this year sipping my pina colada, I will smile at all those people who think clipping coupons is a waste of time. :cool1:I agree, if I paid full price for groceries, and didn't follow sales, and use coupons, it would be much more difficult to go on my Disney vacations. Why just yesterday I saved more then what it costs for the dining plan for one night. So my savings is going to "pay" for my meal at CA Grill, or wherever. :)

disneyfav4ever
01-22-2008, 11:51 AM
At our local WM, there are a few cashier I avoid because they are so s l o w. Man, one will pick up an item and look at it from every angle and tell you how cute it is or ask who its for, etc, and then finally ring it up. Then it is the same thing with the next item."Oh, I've seen these, but have never used them before. Do you like them?" Scan. Pick uo next item. Exaime it. "Oh, I bought these last week. I really like them. Have you gotten them before?" Listen to your answer. "Well, you're going to love them. I'm sure." Look at item again and then scan. And so it goes.....One of the baggers at my store does that too. Now once in awhile, if it's something that truly looks interesting, like about a week or so ago, we started carrying Lean Cuisine flatbreads in our store, and I did say something about that. But I can check as I'm asking about it. I know I'm one of the fastest checkers anyway, since they post some kind of "score" in our lounge, and there's a point system they use to average how fast we're checking. I have no idea how it's measured, except it does seprate "under 15" orders, and big orders, and it knows how many items we do a minute. But I do know that they highlight all the checkers that are faster then the speed they hope we can achieve, and I am a few points over it.