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View Full Version : Please help! Would Disney let someone cancel our reservations?


pixiepoo24637
01-15-2008, 12:36 PM
The post office put our confirmation envelope in my bf's exwifes PO box. (Small town, same last name) She wrote on the outside of the envelope wrong box with lots of exclamation points!!!! On the outside of the envelope it says, Your Disney Reservation enclosed or something like that. It wasn't opened, BUT I had called a few days after I made our reservation & made a few changes including paying our deposit. They told me I would receive another confirmation from them. So the envelope we received showed the changes, we never received the first envelope & I am certain they put it in her PO Box. So now I think she probably has access to our reservation information. And she is a mean person & I fear she will call & cancel our reservation. What would keep her from doing just that If she has our reservation number? Could they change our reservation number & if they do that would our ADR's linked to our reervation number be lost?? I know this all sounds paranoid but she did actually cancel a previous reservation my BF had at his timeshare, so trust me she would do it in a heartbeat!! Please give me advice about what we should do!

familyS
01-15-2008, 12:42 PM
Call Disney reservations and see if they can make a new reservation for you, cancelling your existing one and applying the deposit to the new one. It can't hurt to try.

A new reservation number should not affect your ADRs.

Good Luck :thumbsup2

Edited to add: have them fix the PO Box number or use the home address of a friend/relative.

pixiepoo24637
01-15-2008, 12:47 PM
Call Disney reservations and see if they can make a new reservation for you, cancelling your existing one and applying the deposit to the new one. It can't hurt to try.

A new reservation number should not affect your ADRs.

Good Luck :thumbsup2

Edited to add: have them fix the PO Box number or use the home address of a friend/relative.

Thanks! We called & had the reservation changed to my name & my mailing address, which is my home address. But the reservation number hasn't changed. She said they would call to confirm before they made any changes to our reservation. She said she logged it into our reservation. Do you think this is good enough or should I insist on a new reservation number?

familyS
01-15-2008, 12:52 PM
Do you think this is good enough or should I insist on a new reservation number?


I haven't had any experience with notes added to my reservation, so I can't say. Maybe someone else will respond. (Sorry.)


ETA- I wonder why quote didn't work for me???

CoachBagFanatic
01-15-2008, 12:58 PM
Call Disney reservations and see if they can make a new reservation for you, cancelling your existing one and applying the deposit to the new one. It can't hurt to try.

A new reservation number should not affect your ADRs.

Good Luck :thumbsup2

Edited to add: have them fix the PO Box number or use the home address of a friend/relative.

I agree with this. Making a new reservation and cancelling your existing one if you can. The reservation number will not affect your ADR's.

pixiepoo24637
01-15-2008, 07:33 PM
I called back & they canceled our original reservation & rebooked. The CM was wonderful, he added a note not to cancel unless provided the new reservation number & confirm with a call to my number. So I feel much better about it all now! THanks!

Jillpie
01-15-2008, 10:47 PM
I'm glad everything worked out. And the first thing I would do is never have anything important sent to you with your BF's last name on it, you don't want it to ever fall in this woman's hands.

pixiepoo24637
01-16-2008, 10:37 AM
I'm glad everything worked out. And the first thing I would do is never have anything important sent to you with your BF's last name on it, you don't want it to ever fall in this woman's hands.

You are 100% right! I feel so relieved & learned my lesson, nothing important gets sent to his address from now on!