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View Full Version : DVC Amenities and Other General Questions


MTMom
02-13-2002, 10:25 AM
We are seriously considering buying into DVC and have a lot of questions:

1) Are DVC guests treated the same as other resort guests? By this, I'm talking about amenities in the rooms (shampoos, soaps, etc), mousekeeping service, early entry (if they ever have it again), etc.?

2) Are the amenities the same for "hotel" room reservations with DVC as well as "villas" (home away from home)? Is maid service included?

3) Will DVC give you a tour of the actual properties, or only the "models"?

4) How difficult is it to get your "home" resort, 11 months out, but during a peak season? What about off season? Is it difficult to get a different property 7 months out, off season?

5) What about Disney Cruise Line? Is it difficult to get ressies for that? Can you only do it 7 months out? What category level can you get?

Hope I'm not bothering anyone, these are just questions that are very important to us!

Thanks so much in advance for your help

Dreamfinder2
02-13-2002, 10:49 AM
Good questions, and here's my .02 worth:

You'll find your accomodations fully stocked with towels, toiletries, etc. , but since these are what are considered "home away from home" facilities, you won't get daily housekeeping. On the 4th day of your stay, you get "trash and towel" service, which is pretty much what it sounds like, and then a full cleaning on day eight. You can pay extra for housekeeping, but it's pretty high.

If you "ask nice" ;) , you might talk someone into letting you see some actual rooms. A CM arranged for a housekeeper to take me to see a 2BR at OKW, for instance, where there are no models.

I had no trouble getting ressies at VWL during Christmas week this year. Called on a Tuesday, got busy signals twice, got through, was on hold maybe five minutes. Is that a fluke or common? Don't know, but for us it was painless.

I dearly love my DVC!:bounce:

Gearjammin101
02-13-2002, 11:02 AM
Originally posted by Dreamfinder2


You can pay extra for housekeeping, but it's pretty high.




What is considered pretty high? There is just something about being on vacation and not haveing to make the bed and having the dirty towels removed and the sink area neatly put back together. Just wondering, cause if I ever did buy DVC I was thinking I'd want mousekeeping pending it wasn't too high.

Thanks,
April

Dreamfinder2
02-13-2002, 11:21 AM
Pretty high -- was that vague or what? Actually, it's subjective, but here's the facts, ma'am:

Studio/Inn Room - $25/day
1 BR - $30/day
2 BR - $40/day
Grand Villa/Beach Cottage - $60/day
Trash & towel - $10/day

Some other info:
Soap package: 1 facial soap, 1 body soap, 1 shampoo - $3
Coffee Package: 1 pkg of coffee, 8 sugars, 8 creamers - $3
Towel package: 4 bath towels, 4 hand towels, 4 washcloths, 1 bathmat - $6
Box of Tide - $1
(of course, these are in addition to your startup supplies, included.)

Pretty high for us, but, as Mamma says, "It's just my way." ;), that is, selectively cheap!

spiceycat
02-13-2002, 11:26 AM
a while ago so the prices have gone up a studio would be $25.00

If you want to travel thankgiving week until January 1 - you COULD have problems making reservations in your non-home resort at WDW - December is a low points month for the first 2 weeks, the home owners meeting is held this month, the parks and the hotels are decorated (so it is extra attractive), the parks are having special programs - MVMCP, CLP, etc., and the parks are not crowded for the first two weeks. So this has been a high demand month for DVC's.

ripleysmom
02-13-2002, 12:07 PM
"1) Are DVC guests treated the same as other resort guests? By this, I'm talking about amenities in the rooms (shampoos, soaps, etc), mousekeeping service, early entry (if they ever have it again), etc.?"

You can purchase mousekeeping but I have to tell you that I really liked not having to worry about getting out of the room before the maid got there.

"2) Are the amenities the same for "hotel" room reservations with DVC as well as "villas" (home away from home)? Is maid service included?"

For non-DVC resorts, yes mousekeeping is included.

"3) Will DVC give you a tour of the actual properties, or only the "models"?"

We looked at the models but you might be able to persuade someone to let you look.

"4) How difficult is it to get your "home" resort, 11 months out, but during a peak season? What about off season? Is it difficult to get a different property 7 months out, off season?"

Peak, peak I believe you might need to call on a daily basis for each night.

Off peak we had no problem getting a 2BR Standard View at BWV for late August last year at the 11 month window.

I haven't tried at 7 mos yet for other resorts.

"5) What about Disney Cruise Line? Is it difficult to get ressies for that? Can you only do it 7 months out? What category level can you get?"

Reservations for DCL are at the 11 month window. We had no problem gettign Easter week last year at the 11 month window.


Let me finish with, if you go to WDW every year or every other year and want to enjoy Deluxe Accommodations at Value Resort prices (once the points are paid off) then DVC is for you. If you want spacious rooms and the magic of Disney then DVC is for you.

Lhargus
02-13-2002, 12:24 PM
The lack of daily mousekeeping is actually a plus for us. We don't have to worry about leaving the room while someone cleans it for us. It's easy to make the bed and take care of the towels ( there is a washer and dryer ).

We were worried about the lack of mousekeeping ourselves but have found that it is no problem at all.:cool:

Gearjammin101
02-13-2002, 12:31 PM
Originally posted by Dreamfinder2

Studio/Inn Room - $25/day
1 BR - $30/day
2 BR - $40/day
Grand Villa/Beach Cottage - $60/day
Trash & towel - $10/day

Some other info:
Soap package: 1 facial soap, 1 body soap, 1 shampoo - $3
Coffee Package: 1 pkg of coffee, 8 sugars, 8 creamers - $3
Towel package: 4 bath towels, 4 hand towels, 4 washcloths, 1 bathmat - $6
Box of Tide - $1
(of course, these are in addition to your startup supplies, included.)

Pretty high for us, but, as Mamma says, "It's just my way." ;), that is, selectively cheap!

Whoa, just to make the bed and pick up the towels. You weren't kidding Dreamfinder2!!!!!!!!!!!:eek: :eek: :eek: :eek: :eek

$25 is dinner!!!!!!!!!!!!!!!!!!!!!! That is steep!!!! And just for the studio. How about that Grand Villa ?!?!?!?!?!

I'm w/ you on this one. I'll make the bed myself.:D

thanks for the response.

April

Simba's Mom
02-13-2002, 12:48 PM
I do know that in January at least VWL had an actual studio and a one-bedroom available to walk through. Since we were buying there, we wanted to see the actual place, not just the model, so we could SEE-what's the view like (although I know it's not exactly the same in each one), how far is it to the Mercantile, where's the bus stop, what does the lobby look like, how does it feel to be here? So I can certainly understand your desire to see "the real thing", not just a model. And fortunately in January at least, VWL had one.

Caskbill
02-13-2002, 12:49 PM
Just remember that DVC is not a hotel room, but is a timeshare, and like every other timeshare I am familiar with, daily maid service is not given.

In fact, the 4th day trash and towel service is actually more than other time shares offer, and the start up amenities are quite generous compared to many other timeshares, most of which I believe don't have any amenities at all such as even soap or shampoo. It's always bring your own.

When using points for a regular DVC 'hotel', you receive the same services as any other hotel guest.

But, for that 'hotel' service you pay more points, get a much smaller room, and get the bed made for you. There's no way I'd trade a 1-BR OKW villa for a regular hotel room, maid service or not.

MTMom
02-13-2002, 02:12 PM
Ok, so are all DVC accomodations "Home Away From Home" type (what I might call a "condo" type)? Do they ALL have washers/dryers in each unit?

MTMom
02-13-2002, 02:17 PM
Ok, so are all DVC accomodations "Home Away From Home" type (what I might call a "condo" type)? Do they ALL have washers/dryers in each unit?

Gearjammin101
02-13-2002, 02:35 PM
Originally posted by Caskbill

Just remember that DVC is not a hotel room, but is a timeshare, and like every other timeshare I am familiar with, daily maid service is not given.

In fact, the 4th day trash and towel service is actually more than other time shares offer, and the start up amenities are quite generous compared to many other timeshares, most of which I believe don't have any amenities at all such as even soap or shampoo. It's always bring your own.




Sure, I understand about the timeshare. I, personally, was thinking of just paying the extra if it were like $10 or $15 a day, $25 is just too steep for just typical housekeeping in my opinion.

I always bring my own stuff anyway as far as amenities go, so their amenities are nice but I was simply referring to the housekeeping, not that I expected it too be included just was thinking of getting it.:)

April

ZerasPride
02-13-2002, 03:02 PM
In answer to the question about the washer and dryers, all the one and two bedroom units have the apartment size washer and dryers but I believe the Grand Villas (someone please correct me if I am wrong) have a full-sized washer and dryer.

Lisa

Lesley
02-13-2002, 04:38 PM
The prices listed are for a full cleaning, not the trash and towel service....but depending on the maid the full cleaning may not be any more than making the bed and picking up the towels. I think they will run the dishwasher too... And they don't make the bed during the trash and towel.

I am considering getting a full cleaning mid-week for my family's stay in December....but I don't think it would be necessary at all to have it every day. Or maybe my mom will volunteer to make beds ;) We did have a problem with the mattress pad popping off our bed that wouldn't have bothered us if someone else had been making the bed every day....

On our most recent trip the longest we stayed in any one room was 5 days....we did end up vacuuming in those 5 days. I only had to run the dishwasher once. But, as at home, the washer was being used fairly consistently...at least daily. I did miss having my bed made (I'll admit that the only time we ever have a made up bed is on vacation!) but I'll trade that for the washer and dryer in the room any day!

DVC-Don
02-13-2002, 05:38 PM
One thing I noticed on our OKW stay last month. We were 10 nights in a 2 bedroom unit. We had a full cleaning on our 4th day and a trash & towel on our 8th. I thought it was backwards, but thats what happened and what was on our confirmation.

RickW
02-13-2002, 05:50 PM
While the housekeeping service isn't worth it to me, it really isn't that expensive if you look at it from the right perspective:

As an example:

A preferred view studio at the Boardwalk during May will run 123 points for the week. Using the "standard" of $10 per point (this is a discussion in itself, but I think it is the best number to use for this discussion), this is $1230. Add a week of housekeeping ($25 * 7 = $175) and you get $1405.

Compare this to the non-DVC cash rate (which gets daily housekeeping) for a Studio or a "Standard View" room at the BoardWalk Inn during May and you get $319 per night which equals $2233 PLUS TAX.

In other words, by using DVC points, you are saving $150 per night. Paying $25 to add the housekeeping back in seems cheap by comparison.

dianeschlicht
02-13-2002, 05:52 PM
A few replies back someone said the 1-2 bedroom units had apartment size washer and dryer while the GV's had a full size. I am not sure where they are staying, but at OKW ALL villas 1-2-3 bedroom have full size washer and dryer in them.

As for the maid service. When I am in what I like to consider my "home" I don't like people rumaging around in my space. I like the no maid service thing. This last month we had a 2 bedroom lock off for 12 nights. They forgot our second trash and towel, and I hardly missed it. I just threw the towels in the washer one extra time.

Richyams
02-13-2002, 06:04 PM
All the one bedroom and larger units at OKW have full sized washers and dryers.

Its only the "smaller" DVC resorts that have the compact washer/dryer unit.

OKW units all have actual laundry rooms, the "smaller" resorts have a laundry closet.

PamOKW
02-13-2002, 08:09 PM
DVCDon I was just going to clarify the housekeeping....the way you had it is the way it is set up.

If you will be there fewer than 8 days (not counting check-out), you will get a Trash & Towel on the 4th day of your stay.

If you are staying 8 days or longer, you are entitled to a full cleaning. This will happen on the 4th day and then you'll get a T&T on the 8th day....and the cycle will continue to repeat every 4 days.

Not having housekeeping is shocking to think of but, in reality, most of us don't miss it and some of us enjoy not having anyone come into our home every day.....just the maid service every 4 days. ;)

LUVDVC
02-13-2002, 08:34 PM
Maybe we've just been lucky, but our trash and towel service ended up being full housekeeping, including loading and running the dishwasher and restocking the soap, shampoo, laundry detergent, etc. Also, if we asked for anything, like extra coffee, we got it without charge. (Now that I've said that, I bet I'll be charged double next time.)

Also, we've asked to see the "real" units at every DVC property, except Vero Beach (haven't made it there yet), and the staff has been happy to show us units.

So far, we have no complaints about the care of the units and the responsiveness of the staff.

We recently looked into a non-Disney time share and were told that each time we would reserve a unit, we would automatically be charged $15/day for housekeeping. When I asked if I could skip housekeeping now and then because I didn't want the hassle of being removed from the room each morning, the sales representative said I could, but that I'd be charged for it nonetheless. I think I'll stick with Disney!

Terry S
02-13-2002, 09:44 PM
LUVDVC... I was just reading the member guidebook since I just received it yesterday, and it says that

Trash and Towel day you get:
Empty trash and put new liner in
Provide fresh bathroom linens
Replace tissues, paper towel and toilet paper
Replenish coffee, sugar, cream
Replenish dishwashing liquid, dishwasher detergent, sponges, and laundry detergent

Full Cleaning you get all of the above plus:
Change the bed linens
Vaccum and dust
Clean the Bathroom
Clean the Kitchen and wash the dishes.

DebbieB
02-13-2002, 09:54 PM
The lack of daily housekeeping seems like a drawback to alot of potential or new members, but once you stay there l think most members don't see it as a problem. We like the fact that we don't have to worry if housekeeping has been there when we return for an afternoon break. You really think of it as a home rather than a hotel room. My Mom tells people about the "apartment" we stayed in (1 bedroom).

TIdoublegaER
02-13-2002, 10:43 PM
I don't mind not having the housekeeping. Last year when I was staying at CSR, I got back to the room about 4pm, housekeepin had not been there yet, I put out the DND sign and took a nap. Housekeeping knocked anyway and woke me up. I really needed the nap more than fresh towels!! On a related note, does any body know if the daily housekeeping for non-DVC is at WDW only? When DH and I first stayed at HH a couple of years ago before we bought, we did not receive the daily service.

PamOKW
02-13-2002, 10:48 PM
If you are paying cash (not points) to the resort you should get daily housekeeping.....WDW, HHI or Vero.

ZerasPride
02-14-2002, 09:25 AM
I was the poster that mentioned the stacked apartment sized washer and dryers in the one and two bedroom units (I should have clarified that I was referring to Hilton Head as that is the only DVC accommodation I have stayed in thus far). Can someone clarify for me (not that it's a big deal but I'd like to know) the size of the washer and dryer units at VB, WLV and BWV? Rich already clarified that OKW has the full sized washers and dryers in their units but I'd like to know about the others. Thanks a bunch! :D

Lisa

Lesley
02-14-2002, 10:25 AM
The BWV and VWL washer/dryers are the stacked kind....but they are by no means tiny apartment sized ones. I have an apartment sized W/D unit at home...the ones at DVC are much larger than mine. They aren't quite as big as the commercial ones in the guest laundry...but they can hold an ample load of laundry. I'd say they hold twice as much as my machine at home.

Dean
02-14-2002, 08:33 PM
Some timeshares give daily maid service and other don't. It seems that most of those in MX and the Caribbean (at least the ones I'm aware of) give daily maid service. Also, the Embassy's do if I'm not mistaken. The level of serivce and amentities within the room varies greatly. In general though, you'll get towels, soad and Dishwasher materials. You usually do not get refill except for the Dishwasher powders. Pool towels are hit and miss even within the same brand. Some Marriott's provide pool towels and other don't. Some units esp in MX and Caribbean have a small burner set and no over but tend to have a micro/convection oven. It's best to find out before you go if you ever exchange so you don't have any expensive or aggravating surprises on vacation.

Lisa P.
02-14-2002, 08:41 PM
As with most other timeshare resorts, DVC Studios do not have a washer/dryer.

I think most quality timeshares (certainly ALL those we've stayed in - 5 Star, Gold Crown AND standard) provide a starter supply of:
--- paper products (tissues, TP, paper towels)
--- soaps (bath, sink, dishwasher, laundry)
--- convenient housekeeping equipment in the villa (vacuum, broom, laundry basket, iron/board). :)

Some have also provided salt, pepper, sugar, teas, coffee & filters, shampoo, shower cap, lotions, etc. These are usually also available at the resort's convenience/gift shop whether provided in the villa or not. I've never been asked to pay for extra towels anywhere but DVC. :(

The reduced housekeeping thing at timeshares is actually a plus for us. We've read of people having things stolen from their hotel rooms many, many times but not from timeshare villas. Not surprising when no one enters these rooms while guests are not there! And even if the housekeeping staff don't wake sleeping people with a loud knock, their squeaky carts & conversation can be disruptive just outside the door. Timeshare resorts have much less of that noise throughout the day. JMHO. :)

Dean
02-15-2002, 06:54 AM
Originally posted by DVC-Don
One thing I noticed on our OKW stay last month. We were 10 nights in a 2 bedroom unit. We had a full cleaning on our 4th day and a trash & towel on our 8th. I thought it was backwards, but thats what happened and what was on our confirmation. This was a change intituted a few years back and noticed in the VM. It makes more sense to do the full cleaning during your stay rather than at the end, doesn't it?

Shadeaux
02-15-2002, 08:31 AM
Originally posted by Dean
This was a change intituted a few years back and noticed in the VM. It makes more sense to do the full cleaning during your stay rather than at the end, doesn't it?

You can switch your full cleaning or trash & towel to any days you want. All that's required is a call to housekeeping after you check in. We have done this every stay. Our stays are usually for 12 nights which gives us 2 full cleanings and one T&T. The second full cleaning ends up on the day before we check out. That seems like a waste of housekeeping's time because they'll have to redo the cleaning the next day, so we always swap that cleaning with the T&T.

Deb & Bill
02-16-2002, 02:25 AM
Some people prefer to bring their own sheets and pillowcases so they won't have to worry about the sheets coming loose at night.

WebmasterPenny
02-17-2002, 07:46 AM
I booked a studio for August at BW at the 7 month window. Not peak, peak time, but school holidays and busy nevertheless. I got it no problem, and didn't book it day by day, but as a 'lump'.

Penny :)

skippelm
02-17-2002, 11:06 PM
Just to let you know about the timing to get cruise ressies- I got a ressie in a Cat 6 Feb. 12 for a cruise March 10. Plus there are still ressies available for cat 9 & 10!