Anyone get Lowes 1st free upgrade at HRH?

[LadyTrampScamp&Angel]

I was told by a reservationist that they don't do that at the HRH. I wasn't able to get one the first time we stayed there. Has anyone?

[beattyfamily]

I'm not quite sure what "Loews 1st free upgrade" is but I heard you could get upgrades with your Loews card so I took it out.

When we got to HRH desk, I held onto it but in full view. I didn't give it to him but he saw it and said that they could give me my free upgrade to a pool view from a standard view. I was very happy! Then he took it to write down my number.

We did not get the milk and cookies but my DD's did get a welcome gift at the front desk. A bag filled with cute little toys and sunglasses. Nice surprise.

[LadyTrampScamp&Angel]

That's great, I'm glad you got an upgrade. We did get the milk and cookies on our first trip but not the upgrade. But we had a great room anyway so I'm not complaining - I just wondered if the reservationists tell people that so they don't expect anything or if it really never happens.

I think I'd like the kid's welcome gift even more than the milk and cookies!

[Loudbmw]

Showed my Loews 1st card (which I had just gotten the day before) when I checked in Dec'01 at the HRH. The desk clerk immediately upgraded me from a std to a pool view. Considering I got the room for $99 I thought it was pretty good.

Nice hotel too!

Lou