Uggh I got through

[Cris]

well I finally got through. I had called earlier and they had a 1 bedroom at boardwalk well I called back 30 minutes later and it was gone I had my heart set on BW ...I went ahead with WL but that is not my cup of tea....I might switch back to my resort OKW.

[TrudyZ]

Cris:

I tried all day to get thru to MS--only got the busy signal--and I tried various times during the day for a total of about 15 times!

I am trying to line up dates with FF tickets; and really wanted to get it all settled today.

What's up with MS? I couldn't even get thru to get on hold!! Ihope everything is available tomorrow!

Trudy

[Cris]

Hiya...well I changed to OKW...I would rather have that than WL. I did get through just had to wait 20 minutes or so. They have 60 people. Just hold on. -Cris

[GAIL HAYDEN]

Monday is the busiest day of the week for ressies. That could explain your busy signals and hold times.

[pixiedustforever]

Since Monday is so busy, why do they not
stay open till 7 p.m. on Monday instead
of Thursday? Anyone know why Thursday
for a later work day?

Just curious.....

"Pix" :)

[Ralph&Pam]

I think Monday is busier in the morning, particularly at 9 am ET until the rush ends. This is a natural consequence of MS being closed on the weekend so reservations can first be made for three different departure dates every Monday, corresponding to the 11/7 months prior to Saturady, Sunday, and Monday. I'm not certain that having late hours would alleviate the rush which I assume occurs in the morning.

When I find the MS 800-number is real busy, I sometimes go to the 407 number (see the back of your membership card) and pay for the call. I have always gotten through right away (although I then wait in the queue the same as with the 800 number, but no busy signal/redial cycles needed).

Ralph

[GAIL HAYDEN]

I have no idea why it is Thursday rather than Monday. But, Monday is, indeed, the busiest day, as the recording will sometimes tell you.