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Kendallkat2
08-23-2007, 04:39 PM
I wanted to get a room at a value resort using the AP code for just 1 night. Couldn't get it. I was playing around with the passholder's site and put in dates (1 being the 1 day I wanted) for a week. Well it came up as available at the AP rate! :mad: What kind of c--- is that?

Obviously Disney doesn't want us using our AP discount the way we would like. I could reserve what I can and cancel the nights I don't want but I got another room outside of Disney using Priceline and can't be reimbursed!

Oh well it is just 1 night but it just really, really makes me mad!

Beth

diathoney
08-23-2007, 04:46 PM
Call and tell them you see the night available on the website. I have better luck on the phone than on the website.

Sammie
08-23-2007, 04:49 PM
What happened on the online site when you tried to book one night. If it comes up for the one night book it, if it is not coming up then that means that at that time there is probably a minimum night limit. Sometimes it is 3 nights required to get an AP discount.

All your AP guarantees you is discounted park admission, nothing is else.

Kevin&Randall
08-23-2007, 07:02 PM
Obviously Disney doesn't want us using our AP discount the way we would like.

You are 100% correct. Disney doesn't want you to use the discount the way YOU would like. They want you to use the discount the way THEY would like. This Fall the discounts have seemed more trouble then they are worth. We just decided not to go.

Disney is a business, not a charity. They are going to make sure whatever offer is out there is in DISNEY'S best interest not yours.

Randall
:rainbow:

Sophie's Mom
08-23-2007, 07:48 PM
I had the same problem in the summer. So I went ahead and booked the extra days and then called up and cancelled what I didn't want. I didn't have any problems.

Good Luck!

G8r4evr
08-23-2007, 08:07 PM
I had the same problem in the summer. So I went ahead and booked the extra days and then called up and cancelled what I didn't want. I didn't have any problems.

Good Luck!

With all the changes Disney has been making lately (for the good of their bottom line), I wouldnt be surprised if they start charging cancellation fees.

G8r4evr
08-23-2007, 08:08 PM
You are 100% correct. Disney doesn't want you to use the discount the way YOU would like. They want you to use the discount the way THEY would like. This Fall the discounts have seemed more trouble then they are worth. We just decided not to go.

Disney is a business, not a charity. They are going to make sure whatever offer is out there is in DISNEY'S best interest not yours.

Randall
:rainbow:

The fall codes really do seem to have alot of "strings" attached. :headache:

Sammie
08-23-2007, 09:57 PM
With all the changes Disney has been making lately (for the good of their bottom line), I wouldnt be surprised if they start charging cancellation fees.

You are probably right, if enough people try to circuvent the minimum stay requirement.

thymed
08-24-2007, 12:32 PM
You are 100% correct. Disney doesn't want you to use the discount the way YOU would like. They want you to use the discount the way THEY would like. This Fall the discounts have seemed more trouble then they are worth. We just decided not to go.

Disney is a business, not a charity. They are going to make sure whatever offer is out there is in DISNEY'S best interest not yours.

Randall
:rainbow:

You can be a business and still take care of your best customers. I am sorry but it seems that more and more they are making it undesirable to be an Annual Passholder. They are all about the packages and MYW tickets. I live 16 hours from WDW, my family has bought annual passes for the last 3 years and we have driven to WDW 12 times and taken 2 cruises. We are scheduled to return next week but I am beginning to get more than a little frustrated that I can't get a 6 month 0% promotion on my Disney Rewards Visa for more that 1 day of our room reservations because I am not buying tickets. I spend a small bundle everytime I visit WDW more than the prices they advertise for packages for families of 4. Free Dining, Free Park Hopper upgrades.... the list goes on
I am a business owner and to me this is like telling my loyal and repeat customers, "I can stick it to you price wise because you are a loyal customer, while I advertise like crazy to get new customers and will give them tons of incentives." If I ran my business this way how long do you think I would survive?

jcpuppy.com
08-24-2007, 12:38 PM
cell phone companies do the same thing..take advantage of their loyal costumers and give tons of incentives to lure new ones in

Mariposa
08-24-2007, 12:39 PM
I am a business owner and to me this is like telling my loyal and repeat customers, "I can stick it to you price wise because you are a loyal customer, while I advertise like crazy to get new customers and will give them tons of incentives." If I ran my business this way how long do you think I would survive?

I understand what you're saying, but most businesses do exactly that. Ask anyone who's an existing customer with a cell phone company if they can get the "new customer" exclusive deals? Nope. Ask your cable company if you're eligible for their 3-month new customer specials? Nope. The list goes on- everywhere from tanning salons to WDW. It's about getting the people in the door.

Not that I agree with it, just noting that that IS how things work a LOT of places.

wdwmaw
08-24-2007, 12:46 PM
You are right the things Disney is doing now is not right. I have AP booked for 12/22-12/30, they will not give me an AP discount for the 12/23. It is available on line and through CRO. They want me to pay a seperate rate for each night and won't link dates from check-in but they won't discount daily.:confused3 :confused3 If I am paying a different rate from day to day then discount me day to day. I am really upset over my $50 savings. We made the discision to go based on this change for next year when these changes were to take affect. Another thing I am mad at is if I book 12/19-12/30 at rack rate I would save money. Yes, it is cheeper to stay 11 nights than AP rate for 8 nights :scared1: :confused: :headache:

scottishduffy
08-24-2007, 02:33 PM
I can't tell you how frustrated I have been in the past year or two with the passholder benefits. It feels as if the most loyal Disney patrons are the ones constantly being taken advantage of. I understand wanting to lure new customers in... but what about encouraging repeat business, word of mouth of old customers, brand loyalty, and valuing your best customers at least a little more than the newbies?

Sometimes I feel like I'm sitting on the bottom of the trash heap as a Florida Resident Passholder. It has only *really* annoyed me in the past year or so. before that I never had any issue.

G's mommy
08-24-2007, 02:49 PM
You are right the things Disney is doing now is not right. I have AP booked for 12/22-12/30, they will not give me an AP discount for the 12/23. It is available on line and through CRO. They want me to pay a seperate rate for each night and won't link dates from check-in but they won't discount daily.:confused3 :confused3 If I am paying a different rate from day to day then discount me day to day. I am really upset over my $50 savings. We made the discision to go based on this change for next year when these changes were to take affect. Another thing I am mad at is if I book 12/19-12/30 at rack rate I would save money. Yes, it is cheeper to stay 11 nights than AP rate for 8 nights :scared1: :confused: :headache:

We are in the same boat. Had booked AKL for this year, 12/19 - 12/26 counting on getting an AP rate and getting rate based on check-in date since we knew this was changing in 2008. Well, Disney decided to close that loop hole for the Christmas holidays a year early, and shut the passholders out of discounts. My rack rate was better than the AP discount rate. We ended up switching to CSR and booking a package, at least we did get some discount. I"m re-thinking renewing my AP for next year.

dmurphy42
08-24-2007, 08:47 PM
It is the same with CC companies, Disney Visa included. How many times have you seen a special offer for a new customer, but a long time customer, who pays on time every month----nothing.

maxiesmom
08-25-2007, 09:57 AM
You should buy an AP if you plan on going to Disney quite often. You shouldn't buy it to get room discounts. That is not what it is for. Disney does not have to put out codes or AP discount rates, and if they are already filling their rooms, why should they? It wouldn't make sense. Pick the resort that you can afford, without a code or an AP rate. Then if one comes out, you can upgrade resorts.

There are so many posts lately where people seem to feel entitled to a Disney vacation, or that Disney owes it to them to be able to afford to go. Where did that attitude come from? :confused3

BroadwayGirl
08-25-2007, 10:15 AM
You should buy an AP if you plan on going to Disney quite often. You shouldn't buy it to get room discounts. That is not what it is for. Disney does not have to put out codes or AP discount rates, and if they are already filling their rooms, why should they? It wouldn't make sense. Pick the resort that you can afford, without a code or an AP rate. Then if one comes out, you can upgrade resorts.

There are so many posts lately where people seem to feel entitled to a Disney vacation, or that Disney owes it to them to be able to afford to go. Where did that attitude come from? :confused3
Hear hear! Well said. :)

wdwmaw
08-25-2007, 10:32 AM
You should buy an AP if you plan on going to Disney quite often. You shouldn't buy it to get room discounts. That is not what it is for. Disney does not have to put out codes or AP discount rates, and if they are already filling their rooms, why should they? It wouldn't make sense. Pick the resort that you can afford, without a code or an AP rate. Then if one comes out, you can upgrade resorts.

There are so many posts lately where people seem to feel entitled to a Disney vacation, or that Disney owes it to them to be able to afford to go. Where did that attitude come from? :confused3

My family will be traveling for 3 vacations in the next year on our AP's for a total of about 34 days. This is the only place we choose to spend our vacations. We do not even go away for a weekend here or there. I buy an AP because it is offered and room discount is a perk Disney list as one of those benefits. I have not been lucky enough to receive a bounceback ( that they do before rooms even start to fill) a postcard, or even a pin.It is just that AP holders are getting the bottom of the barrell and making it hard to travel as such when it is becoming more fruitfull for pkg. discounts or as someone else said, "firsttimers" so to speak that once a year vacationer.I allways plan on what I can afford it is just limited when I had 3 options to choose from and I called the morning the AP rates came out and it worked out for us. Now for my Dec. trip my complaint is that Disney deceided to announce a policy and then implement a policy early without warning.The announcement said Jan. of '08 and then run adds through 12/23 and not discount that day at all.
My attitude about discounts came from Disney, there the ones who give them. The good ol days when you booked a room and then called when they came out and applied that 3 digits to the room reservation no problems !!

Mickiethepooh
08-25-2007, 11:11 AM
A POSSIBLE discount is a listed as a benefit NO WHERE is it listed as one of the guarantees of an AP.
People have always been told that buy it for the admission or not at all. but many keep buying for the AP discount on rooms and if it is not available get mad.
Read the fine print people!

G8r4evr
08-25-2007, 12:03 PM
My family will be traveling for 3 vacations in the next year on our AP's for a total of about 34 days. This is the only place we choose to spend our vacations. We do not even go away for a weekend here or there. I buy an AP because it is offered and room discount is a perk Disney list as one of those benefits. I have not been lucky enough to receive a bounceback ( that they do before rooms even start to fill) a postcard, or even a pin.It is just that AP holders are getting the bottom of the barrell and making it hard to travel as such when it is becoming more fruitfull for pkg. discounts or as someone else said, "firsttimers" so to speak that once a year vacationer.I allways plan on what I can afford it is just limited when I had 3 options to choose from and I called the morning the AP rates came out and it worked out for us. Now for my Dec. trip my complaint is that Disney deceided to announce a policy and then implement a policy early without warning.The announcement said Jan. of '08 and then run adds through 12/23 and not discount that day at all.
My attitude about discounts came from Disney, there the ones who give them. The good ol days when you booked a room and then called when they came out and applied that 3 digits to the room reservation no problems !!


I agree, it is very frustrating. I have been a Disney fan for years and years and all of these changes have started to turn me off as well. Its not just 1, or 2 things, its the issues compunded that are leaving a negative taste in my mouth. Trying to get a Fl Resident rate is incredibly frustrating as well. Usually, they only have suites available (over $1000 a night), or they have 1 night availability here and another night there. :headache:

I really think that Disney would benefit from establishing a bonafide rewards program for loyal visitors.

G8r4evr
08-25-2007, 12:04 PM
A POSSIBLE discount is a listed as a benefit NO WHERE is it listed as one of the guarantees of an AP.
People have always been told that buy it for the admission or not at all. but many keep buying for the AP discount on rooms and if it is not available get mad.
Read the fine print people!

Benefit vs gaurantee. Talk about semantics.... :sad2:

thymed
08-25-2007, 01:04 PM
You should buy an AP if you plan on going to Disney quite often. You shouldn't buy it to get room discounts. That is not what it is for. Disney does not have to put out codes or AP discount rates, and if they are already filling their rooms, why should they? It wouldn't make sense. Pick the resort that you can afford, without a code or an AP rate. Then if one comes out, you can upgrade resorts.

There are so many posts lately where people seem to feel entitled to a Disney vacation, or that Disney owes it to them to be able to afford to go. Where did that attitude come from? :confused3

Wow, I do not feel Disney owes me anything. I am stating that I have been an AP holder for three years and have visited the resort over 12 times and had two cruises. I have spent a ton of money and have paid full price for rooms during peak times. I bought the AP because we do visit alot (especially living 16 hours away from the magic). I am disgusted and will continue to be that they tend to cater and coddle only people buying the MYW tickets. I am a Disney Rewards Card holder since DAY 1 and am a member in very good standing but when they give me 0% interest for 6 months on only one day of a room reservation (because I did not buy a MYW ticket) I think that is a rip off. I stayed last month for 10 days at a moderate resort and am returning next week for another week. I feel I am a loyal Disney customer , and as a business owner I know that you should appreciate your loyal customers. There is nothing wrong with offering incentives to gain new customers but you should not ignore the ones who prove themselves loyal over and over again.

Mickiethepooh
08-25-2007, 01:18 PM
Benefit vs gaurantee. Talk about semantics.... :sad2:

The most important word there was POSSIBLE. as in possible discount rate.

Minnie&Nana
08-25-2007, 01:26 PM
You should buy an AP if you plan on going to Disney quite often. You shouldn't buy it to get room discounts. That is not what it is for. Disney does not have to put out codes or AP discount rates, and if they are already filling their rooms, why should they? It wouldn't make sense. Pick the resort that you can afford, without a code or an AP rate. Then if one comes out, you can upgrade resorts.

There are so many posts lately where people seem to feel entitled to a Disney vacation, or that Disney owes it to them to be able to afford to go. Where did that attitude come from? :confused3

I am always amazed at how people can throw all manners aside and be so insensitive to others.

Why, oh why, does anyone care if someone hopes for a discount room rate with an AP? If the posts are bothersome, please go on to another thread rather then being unkind.

We all come here because we enjoy things Disney, especially visiting WDW - why not support one another? So many other things are so much more important...unkindness is so unnecessary under any circumstance, but especially here.

I am sure you must have written out of frustration, not intentionally meaning to be unkind.:flower3:

G8r4evr
08-25-2007, 02:42 PM
I am always amazed at how people can throw all manners aside and be so insensitive to others.

Why, oh why, does anyone care if someone hopes for a discount room rate with an AP? If the posts are bothersome, please go on to another thread rather then being unkind.

We all come here because we enjoy things Disney, especially visiting WDW - why not support one another? So many other things are so much more important...unkindness is so unnecessary under any circumstance, but especially here.

I am sure you must have written out of frustration, not intentionally meaning to be unkind.:flower3:


I often wonder if Maxie works for Disney PR ;)

G8r4evr
08-25-2007, 02:45 PM
The most important word there was POSSIBLE. as in possible discount rate.

That should make AP Holders everywhere feel MUCH better :goodvibes

Minnie&Nana
08-25-2007, 02:53 PM
I often wonder if Maxie works for Disney PR ;)

:thumbsup2

maxiesmom
08-25-2007, 03:31 PM
I'm not sure what in my post could be thought of as insensitive or unkind.:confused3 There have been many posts, not just the ones here, complaining about the lack of discounts this year. If the only reason you are buying an AP is for the discount, then you are buying it for the wrong reason! It is not a Disney Discount Card. It is park admission. And with it, sometimes you can get a few perks. But discounted hotel rates are not guaranteed to be part of the deal.

It makes more sense to book the resort you can afford, not book one that you hope you will be able to afford, if Disney decides to discount it enough.
Was I disappointed that the AP rates seemed so small this year. Yes. And do I understand others being disappointed? Yes. But that is not what this thread was about. This thread was about how people feel that Disney owes them a better discount than what they were given. And Disney does not owe us anything when it comes to how much a vacation costs.

Many businesses offer better discounts to people who are new customers, then what they give loyal customers. Cable and internet are great examples of this. Disney is not alone in it. So why do so many people feel Disney is out to get them?

RachelTori
08-25-2007, 04:08 PM
I'm not sure what in my post could be thought of as insensitive or unkind.:confused3 There have been many posts, not just the ones here, complaining about the lack of discounts this year. If the only reason you are buying an AP is for the discount, then you are buying it for the wrong reason! It is not a Disney Discount Card. It is park admission. And with it, sometimes you can get a few perks. But discounted hotel rates are not guaranteed to be part of the deal.

It makes more sense to book the resort you can afford, not book one that you hope you will be able to afford, if Disney decides to discount it enough.
Was I disappointed that the AP rates seemed so small this year. Yes. And do I understand others being disappointed? Yes. But that is not what this thread was about. This thread was about how people feel that Disney owes them a better discount than what they were given. And Disney does not owe us anything when it comes to how much a vacation costs.

Many businesses offer better discounts to people who are new customers, then what they give loyal customers. Cable and internet are great examples of this. Disney is not alone in it. So why do so many people feel Disney is out to get them?

But we're not talking about "cable" or "internet" companies here. Disney is the only resort destination I can think of that doesn't have some type of "rewards" program for frequent guests.

And Disney clearly changed the rules without any notice concerning those 12/23 rates. It doesn't affect me this year, but I still want to stand with my fellow DISers who are upset and let Disney know we don't appreciate it. :mad:

maxiesmom
08-25-2007, 04:15 PM
But we're not talking about "cable" or "internet" companies here. Disney is the only resort destination I can think of that doesn't have some type of "rewards" program for frequent guests.
:mad:

You are right, they don't. And the problem is that people were using their APs as some sort of reward program, which is not what it is for. And now that Disney is able to fill their resorts without offering deep discounts, people are realizing it. You should be happy if you get a good discount, but when you expect it, you are setting yourself up to be disappointed.

marivaid
08-25-2007, 04:28 PM
I guess I'm the only one who is very thankful for the AP discounts in the fall & December.

We have 3 nights at POP, 3 nights at AKL, 5 nights at ASMU, all at AP rate. Saving about $400 altogether, plus we're getting $95 worth of dining cards.

The rates were announced almost 2 weeks ago. I booked the AKL stay around 10am that morning, by 2pm the resort was sold out for our dates.
The key is too act fast!

Did you try a different resort ? I also tried booking a value for 1 night and the only one I could have gotten was ASports. Seems like there's minimum # of nights for Music & Movies but not Sports.

Minnie&Nana
08-25-2007, 04:44 PM
I guess I'm the only one who is very thankful for the AP discounts in the fall & December.

:wave: I think loads of guests are thankful for the codes, but for some it gets very discouraging when they call and call yet are unable to get one for their travel dates.

When the discounts are very limited,as CM's told us for all discount codes in the last couple of weeks, many guests cannot call until after work and find nothing left. So they are understandably disappointed and frustrated.

All that can be done is to keep trying - I check on line and call when possible - yesterday a few things opened up and we now have 2 reservations for 2 ngts each - the CM encouraged us to book two so we could get the dining card for the last 2 nights. So, it will be nice to have that $50 dining card! Still hoping for another view to open up and will change if it does, but will be perfectly happy with what we have :thumbsup2

wdwmaw
08-25-2007, 05:27 PM
You are right, they don't. And the problem is that people were using their APs as some sort of reward program, which is not what it is for. And now that Disney is able to fill their resorts without offering deep discounts, people are realizing it. You should be happy if you get a good discount, but when you expect it, you are setting yourself up to be disappointed.

I just want to start by saying I am sorry if I am offending someone. I am very thankful for what I am getting and will travel anyway.I was not usuing my AP as some sort of reward program. I was upset that they changed the rules without notice. The point is that they filled up those rooms based on bounceback program, pin codes, visa offer then AP holders ! The bounce back was offered with 40% off as a pkg. I was no where expedcting that just being treated fairly. It is not fair that I could check in the 19th for 11 nights and have a cheaper rate than check-in the 23rd for 8 nights on an AP rate. Change the rules for one do it for all ( sorry those of you that can do that). They are only doing the new system for those wishing for a discount. My gripe is that they are making me pay day to day pricing (there words) yet they will not apply a rate available online for one particular day to my reservation. They want me to check-in/out 3 x in order to apply discount to each of my nights. One reservation through the phone, one reservation through on-line, and another through the phone, come on:eek: . Arent these practices why credit cards and blockbuster went to court and ruled against. Disclose what your practices really are. Not available when it is is my gripe. I feel sorry for the CRO agents they really seem to be as upset and as lost as we all are and I don't think they like it and can do nothing about it.I have ended several phone calls with, "thats OK you really tried".

applechips
08-25-2007, 05:53 PM
So, it will be nice to have that $50 dining card! Still hoping for another view to open up and will change if it does, but will be perfectly happy with what we have :thumbsup2

What is this dining card I keep seeing?

thanks!

marivaid
08-25-2007, 06:00 PM
What is this dining card I keep seeing?

thanks!

There's an AP holder offer right now for certain nights where you can get a free dining card with your room reservation. $20 for values, $50 for mods, $75 for Deluxes and I think $100 for DVC resorts. You need to stay at least 2 nights and it's only available on specific dates.

Sammie
08-25-2007, 06:05 PM
I just want to start by saying I am sorry if I am offending someone. I am very thankful for what I am getting and will travel anyway.I was not usuing my AP as some sort of reward program. I was upset that they changed the rules without notice. The point is that they filled up those rooms based on bounceback program, pin codes, visa offer then AP holders ! The bounce back was offered with 40% off as a pkg. I was no where expedcting that just being treated fairly. It is not fair that I could check in the 19th for 11 nights and have a cheaper rate than check-in the 23rd for 8 nights on an AP rate. Change the rules for one do it for all ( sorry those of you that can do that). They are only doing the new system for those wishing for a discount. My gripe is that they are making me pay day to day pricing (there words) yet they will not apply a rate available online for one particular day to my reservation. They want me to check-in/out 3 x in order to apply discount to each of my nights. One reservation through the phone, one reservation through on-line, and another through the phone, come on:eek: . Arent these practices why credit cards and blockbuster went to court and ruled against. Disclose what your practices really are. Not available when it is is my gripe. I feel sorry for the CRO agents they really seem to be as upset and as lost as we all are and I don't think they like it and can do nothing about it.I have ended several phone calls with, "thats OK you really tried".


No disrespect at all, I just do not see any logic to your arguement, only a sense of you thinking Disney owes you something.:confused3

All discounts are subject to availablity, and subject to change. That is understood and they do not have to give you any notice.

Your AP entitles you to 365 days of admission to the parks, nothing else. If you are disappointed over anything other than admission, you set yourself up for that disappointment not Disney.

Something else I think some are missing is that you are assuming that an AP holder is Disney's most loyal customers. That is not necessarily accurate.

Disney makes more money off big spenders who come and stay for a shorter time period and get an all inclusive package with room at rack rate, and tickets and dining than they ever do on an AP holder.

If you sit down and figure up how much you save on ticket admission with an AP even if you on use it for 10 days, I can't see how any could complain about not getting thier money's worth or Disney taking advantage of them.

Companies reward loyal customers to keep them away from the competetion. Disney has very little competition and therefore very little in the way of a loyality program, as they don't need it.

I am truly sorry you are so distressed, keep trying back, cancellations do happen and something might open up.

If you truly feel Disney is not offering you the best deal, go elsewhere.

G8r4evr
08-25-2007, 06:08 PM
There's an AP holder offer right now for certain nights where you can get a free dining card with your room reservation. $20 for values, $50 for mods, $75 for Deluxes and I think $100 for DVC resorts. You need to stay at least 2 nights and it's only available on specific dates.

Yep, I just booked using the Fles Res code (AKL for 10/19 - 10/21) and found out that my dates were blacked out for the free dining card. Go figure. The code is available, but only half the perks were.

Sammie
08-25-2007, 06:08 PM
I often wonder if Maxie works for Disney PR ;)

No actually I think Maxie thinks with her head and less with emotions.

Minnie&Nana
08-25-2007, 06:11 PM
What is this dining card I keep seeing?

thanks!

If you are a passholder, go to www.disneyworld.com/passholder (http://www.disneyworld.com/passholder) and after you sign in, there will be "special offers" - one of those is the dining card (as marivaid posted) for specific check-in dates. :)

G8r4evr
08-25-2007, 06:11 PM
No actually I think Maxie thinks with her head and less with emotions.

If coming across as being rude to other posters is "thinking with your head", then I guess you are right.

G8r4evr
08-25-2007, 06:15 PM
You are right, they don't. And the problem is that people were using their APs as some sort of reward program, which is not what it is for. And now that Disney is able to fill their resorts without offering deep discounts, people are realizing it. You should be happy if you get a good discount, but when you expect it, you are setting yourself up to be disappointed.

My cable company isn't exactly high on my list, but this is a Disney board, not a cable board. There is a time and a place for everything and if Disney fans want to vent about Disney, on a Disney board, I dont understand why that is so offensive.

Sammie
08-25-2007, 06:17 PM
If coming across as being rude to other posters is "thinking with your head", then I guess you are right.

I don't see Maxiemom's posts as being rude, I see them as being sensible.

G8r4evr
08-25-2007, 06:21 PM
I don't see Maxiemom's posts as being rude, I see them as being sensible.

IMO, there is a way to be sensible, without having a chip on your shoulder. But maybe being born and raised in the south has made me overly sensitive.

I think I will just take my own advice and just skip over certain replies =))

To the OP, I apologize, I shouldn't have changed the subject.

dawgsgirl
08-25-2007, 06:25 PM
Every time this kind of subject comes up, it is always the same 3 posters who jump on all of us AP holders. I am becoming convinced that they work for Disney and are holding the company line. Just my opinion!!!

Sammie
08-25-2007, 06:38 PM
Every time this kind of subject comes up, it is always the same 3 posters who jump on all of us AP holders. I am becoming convinced that they work for Disney and are holding the company line. Just my opinion!!!

You know and I could say that some just want a pity party and the only opinions allowed are those that agree with them. ;)

Bottom line, an AP owes you nothing but admission. If Disney does not honor that, then yes you have every right to scream to the high heavens about how you have been cheated out of what was rightfully yours.

Anything else, is just whining. Sorry but that's the way I see it. I don't work for Disney, but then I don't have to, to be able to understand simple economics of business.

But since the truth is not welcome here and insults are only those that are approved by the majority, I am out of this one.

Have a great day and truthfully I hope everyone gets what they want for their vacation . :)

applechips
08-25-2007, 06:46 PM
If you are a passholder, go to www.disneyworld.com/passholder (http://www.disneyworld.com/passholder) and after you sign in, there will be "special offers" - one of those is the dining card (as marivaid posted) for specific check-in dates. :)

thanks everyone!!

wdwmaw
08-25-2007, 06:53 PM
[FONT="Arial Black"][COLOR="SeaGreen"]I am again sorry for being so ventive. I though people here were venting about how they felt disappointed this time around. I do not feel Disney owes me anything. Yes, I will bask in my ticket savings and yes I will continue to travel to Disney. There is no where else we want to go. I am, like others, are not use to this new Disney. I am frustrated with the fact that I called 7 am the morning the AP's came out. I booked my room and the CM informed me that the 23 rd dates were not loaded or they were a misprint. The computers ended up going down shortly after and I was to call back and have that applied. The 1st day is discounted but the 2 nd day is not. It is available online on the passholder website. I can book that rate online thus leaving me with 3 reservations for the same room cat. and resort. They can be linked but for some reason they can not be combined. The rates are available disney just can't do it on the phone. In the good ol' days guest services would have stepped in and magic would have been spread and I would be set. Just wishin' for some pixie dust. Any one have any advice. ? Once I have 3 reservations can they then be combined ? I am so afraid to split up my origional reservation, I am afraid in the split I will loose some of my days. The 3 CM I have spoke with said they could not guarntee they would be available if I tried to do this process.Here is my example #1 origional reservation for 12/22 with AP rate #2 online reservation with AP rate for 12/23 then #3 the remainder of my days 12/24-30 at rack rate. Now I have 1 reservation # for 12/22-12/30 with one night at AP rate. Another question did anyone get AP rate for 12/23. Guys I am just debating and looking for some answers here. I just felt for the origional person and just wanted that person to know they were not the only one and that I felt there pain on this one.

marivaid
08-25-2007, 07:11 PM
[FONT="Arial Black"]Another question did anyone get AP rate for 12/23. Guys I am just debating and looking for some answers here. I just felt for the origional person and just wanted that person to know they were not the only one and that I felt there pain on this one.

I was just on the passholder site and tried several resorts, none of which had a room at AP rate for the night of Dec 23.

If you want I can help you look for something, I've been doing that for ourselves every day for the past 2 weeks :)

wdwmaw
08-25-2007, 07:19 PM
Here it is I jsut pulled it up. Thank you though ! Don't think I gona get this one.Rooms
Disney's Pop Century Resort
Date December 23, 2007 Date December 24, 2007 Staying for 1 night, 2 days Adults 2 Children 2 Room Type Standard Room Tickets None Package Room Only
Special Rate Oct. to Dec. Annual Passholder Room Only Date Rate per Night
Sun, Dec 23 $ 129.00
Ground Transportation
This offer does not include Ground Transportation.


SummaryTotal $79.00 Tax: $9.88
--------------------------------------------------------------------------------
Grand Total $88.88 Deposit (USD) $88.88

Sammie
08-25-2007, 07:24 PM
[FONT="Arial Black"][COLOR="SeaGreen"]I am again sorry for being so ventive. I though people here were venting about how they felt disappointed this time around. I do not feel Disney owes me anything. Yes, I will bask in my ticket savings and yes I will continue to travel to Disney. There is no where else we want to go. I am, like others, are not use to this new Disney. I am frustrated with the fact that I called 7 am the morning the AP's came out. I booked my room and the CM informed me that the 23 rd dates were not loaded or they were a misprint. The computers ended up going down shortly after and I was to call back and have that applied. The 1st day is discounted but the 2 nd day is not. It is available online on the passholder website. I can book that rate online thus leaving me with 3 reservations for the same room cat. and resort. They can be linked but for some reason they can not be combined. The rates are available disney just can't do it on the phone. In the good ol' days guest services would have stepped in and magic would have been spread and I would be set. Just wishin' for some pixie dust. Any one have any advice. ? Once I have 3 reservations can they then be combined ? I am so afraid to split up my origional reservation, I am afraid in the split I will loose some of my days. The 3 CM I have spoke with said they could not guarntee they would be available if I tried to do this process.Here is my example #1 origional reservation for 12/22 with AP rate #2 online reservation with AP rate for 12/23 then #3 the remainder of my days 12/24-30 at rack rate. Now I have 1 reservation # for 12/22-12/30 with one night at AP rate. Another question did anyone get AP rate for 12/23. Guys I am just debating and looking for some answers here. I just felt for the origional person and just wanted that person to know they were not the only one and that I felt there pain on this one.

Truly I hope you can get a discount, everyone loves one. But none of us are guaranteed them. Actually this is not the new Disney, this is the Disney before 9-11, when Discounts were few and very far between.

Business is booming at Disney, record crowds and record occupany at resorts. Which means very few discounts.

I can understand the disappointment, I can't understand the anger it seems some have toward Disney wanting to be successful especially during peak season.

Kinda like the hit Boardway play, hard to get any discounts for that.

Their booking system is just like many hotel ones, some discounts are available online and some are not. I find that often when I book. Keep trying you might get lucky with a cancellation. It's just that you have picked the busiest week at Disney to try for a discount. Very, very hard to do.

If you end up with what you want, and as long as it is at the same resort, same type of room, they can link the reservations, you can even do it when you check in.

It is all about availability and even though it is Disney and it is the same resort for the same time, it is not the same thing one being online and one being the Reservation center. The inventory is not the same.

marivaid
08-25-2007, 07:27 PM
Here it is I jsut pulled it up. Thank you though ! Don't think I gona get this one.Rooms
Disney's Pop Century Resort
Date December 23, 2007 Date December 24, 2007 Staying for 1 night, 2 days Adults 2 Children 2 Room Type Standard Room Tickets None Package Room Only
Special Rate Oct. to Dec. Annual Passholder Room Only Date Rate per Night
Sun, Dec 23 $ 129.00
Ground Transportation
This offer does not include Ground Transportation.


SummaryTotal $79.00 Tax: $9.88
--------------------------------------------------------------------------------
Grand Total $88.88 Deposit (USD) $88.88


I'm so confused now. It makes no sense, the rate is $129 but your deposit is $88 ?? I just tried the same thing with All Stars Sports and the rate is supposed to be $129 a night, yet "Total" is $90.
????????????????????????????????????????

wdwmaw
08-25-2007, 07:36 PM
Marivaid ~ yes and if you go all the way through the booking process then is confirms yes $88.
Guys I am not mad just trying to understand and support the first person that started all of this. I am sure ther will be more kinks as the new rate process and policies come affective in the coming months. We all need to be patient in the coming year yet the dis and others will help us understand.

Mikelly1221
08-25-2007, 07:43 PM
Ok, I have got to say this. I am a long time Passholder, as in back when they had the 4 season salute passes for Fl residents that you had to get your picture taken with. We could only go 4 months out of the year, and boy I maximized it! We have stayed onsite A LOT, and frankly, I always have stayed with a discount, both pre- and post- 9/11. I learned the system, and worked with it. And we stayed well within our means-I only booked the hotels we were going to stay at.

This year has been the worst I've seen for discounts. The 1st thing that irked me was the postcard back in the spring. We got one at our house, addressed to my mom (so we couldn't use it). So I saw the $59.00 for All-Stars. When I booked a room in September for the All-Stars, the ap rate was $64.00. I know, only $5.00, big whoop. But just a bit irksome that they are sending random people cheaper rates than loyal passholders. We ended up changing our dates, couldn't get a discount at any value, so we're going offsite to the Raddison. In November, again, no discount that we can afford, so we're going offsite again, to the Buena Vista Suites (BTW, for budget conscious families of 5 or more, a FANTASTIC alternative to All-Star Suites or Riverside trundles.) And I'm reading about what's going on with fall discounts, and frankly, Disney is playing a game that I am less and less willing to play.

Yep, AP's are only for admission, I agree. Yep, they are not obligated to give discounts to ANYONE. And yep, I in turn am not obligated to stay on their property, either. Cancelling my AP's is not an option (right now), because we do enjoy it, and I'm not saying I'd never go back. But, I'm not going to be led blindly just because I love Disney-if I don't like their policies, I'm walking and taking my money with me. It's not personal, just business!

toyac
08-25-2007, 07:48 PM
You are right, they don't. And the problem is that people were using their APs as some sort of reward program, which is not what it is for. And now that Disney is able to fill their resorts without offering deep discounts, people are realizing it. You should be happy if you get a good discount, but when you expect it, you are setting yourself up to be disappointed.

Maxiesmom, I think the issue here is that this is a destination where people spend $$$$$ to go and make an effort to do so regularly. These are the people who helped a VERY sagging bottom line during the various financial slumps over the years. These are the customers touting the benefits of a trip to friends, families, and acquaintances.

A little extra something should be expected when you've patronized a business for a long time. I personally prefer US/IOA because I'm a thrill rider. But with young children, I have little choice in the matter of theme park choice right now. As soon as the youngest one is ten though, I will avoid Disney like the bubonic plague:lmao:

For every one of me, there are probably three or more disneyfanatics that buy APs, stay on site, get on the DDP, buy DVC, and spend every vacation dollar possible in the WORLD. It really makes no sense to roll out the red carpet for customers like myself over giving the benefits to customers that have already demonstrated their steadfast loyalty.

Not trying to challenge you opinion, which is also correct as far as the American business culture goes. But it still doesn't make it smart in the long run. Our overseas competitors realize that and have taken market-share in a very many industries by thinking ahead.:flower3:

Minnie
08-25-2007, 08:00 PM
What I still cannot figure out is why "some" people even come on these threads. The OP is simply frustrated and venting. A "I'm sorry your frustrated keep trying :thumbsup2 " is plenty.

Several on this thread seem to think they have to come on and "support Disney" every time a thread like this occurs and I just don't get it :confused3

The OP never asked for an opinion. Sympathize, add some encouragement, start your own thread saying some AP holders are wrong, but negative posts staying "disney doesn't owe you anything" "APs are for park entry" are really not needed ;)

dclfun
08-26-2007, 07:04 AM
I have an AP, am a DVC member, and yet have booked packages because the discounts are better- it really is tough to try and navigate the world of discounts, codes, etc. I probably enjoyed myself more and worried less about my own bottom line many years ago when there were no message boards and I was blissfully unaware of Fl resident rates, AP rates, PIN codes, Public codes, AAA discounts, etc. We just booked what we could afford, packed everyone into our van and headed to Florida. Gone are the days of innocent relaxation. I'm sure there are other instances of travel industry/vacation destinations that have the same practices that just aren't so widely discussed or brought to the forefront for us to be enlightened. Human nature makes it hard for anyone to see someone else getting a better deal and not being able to have it for yourself even if you're happy for someone else's good fortune. If historically you've gotten a discount and you see it shrinking, it's also human nature to be upset even though you aren't "owed" a discount. I agree with those who've said it would be nice to have a rewards or loyalty program w/in Disney besides just being able to get a Disney Visa and earn rewards- that's a credit card, not loyalty to a vacation destination or a reward for spending your vacation dollars at the World. Meanwhile I feel for the OP having three different reservations- what if she wasn't saavy enough to do so? Gee, I guess that's what happens to many people who don't know how to play the code and rate game....sigh.---Kathy

maxiesmom
08-26-2007, 08:20 AM
What I still cannot figure out is why "some" people even come on these threads. The OP is simply frustrated and venting. A "I'm sorry your frustrated keep trying :thumbsup2 " is plenty.

Several on this thread seem to think they have to come on and "support Disney" every time a thread like this occurs and I just don't get it :confused3

The OP never asked for an opinion. Sympathize, add some encouragement, start your own thread saying some AP holders are wrong, but negative posts staying "disney doesn't owe you anything" "APs are for park entry" are really not needed ;)

I went back and re-read the first post. To me, it does not sound like someone simply venting. They are complaining about how they cannot use their AP the way they want to. Which is why there are so many posts trying to point out that the use of an AP is not to get room discounts.

People may have opinions that are different from yours, but they are still allowed to post and engage in conversation about whatever subject is at hand. There is no rule that states you must agree with the OP or not post.

BTW I do not work for Disney, that would be one heck of a commute! But I still cringe when I see people crying about not getting something that they are not entitled to. And you are not entitled to a room discount with an AP, no matter what Disney did for you in the past. Discounts are a bonus! Be happy! Venting about lack of discounts would be more on the line of "I'm disappointed that the AP rates are not much of a discount this year." Not "What is this cr--?" That is not venting, that is feeling like you are being cheated, and you cannot be cheated out of something that wasn't yours to begin with.

Mermaid_Ariel
08-26-2007, 08:47 AM
I went back and re-read the first post. To me, it does not sound like someone simply venting. They are complaining about how they cannot use their AP the way they want to. Which is why there are so many posts trying to point out that the use of an AP is not to get room discounts.

People may have opinions that are different from yours, but they are still allowed to post and engage in conversation about whatever subject is at hand. There is no rule that states you must agree with the OP or not post.

Agreed. I truly didn't get the impression that anyone was being rude in their disagreement. However, a lot of people will interpret a difference in opinion as being rude.

I just think it's overly idealistic to think that the only people who can engage in a conversation are those who agree. While I agree that rudeness is generally unnecessary, it did not apply to this particular thread.

Having said that, I guess I'm not entirely sure why people perceive Disney as less of a business as other venues. If the demand is there, why would they offer deep discounts? That's why I see a trend of discounts for less desirable times of the year. Just as our local pizza palors offer cheaper pizza deals during the week, they don't offer the same discounts on the weekend when the demand is higher. Essentially, the same product is discounted to people who choose to purchase it then. Is it unfair because they're getting the same product for less? No, it's supply and demand. Economics 101.

I'm just happy to be going to Disney period. I think the fact that we were able to get a discount code for our December trip was a bonus since we had intended to go anyhow. Just be happy and content with what you have. :goodvibes

fla4fun
08-26-2007, 12:39 PM
My take on the OP was that they were upset that there was AP discount availability if they stayed multiple nights, but not if they tried to book one night. It seems like there have been some minimum stay requirements added to the most recent discounts, which is really nothing new in the travel industry. It can be frustrating if you only need one night, but that's how it goes sometimes. I'm sorry OP that things didn't work out for you, but I'm sure you'll still have a great time.

I'm fortunate that I qualify for several types of discounts (AP, Fla Res, AAA) so it's rare that I have to pay rack rate, but I HAVE had to in the past (in fact, just last December). I never count on a discount, I only book what I can afford, and if a discount comes along, it's icing on the cake. I'm just glad that I get to visit as often as I do (even if it's only a day trip without any resort stay at all).