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View Full Version : DVC member site thinks I'm a new member?

Inkmahm
08-03-2007, 05:14 PM
I went to my bookmarked DVC member site and I got the screen for a brand new member that has to register on the site. I don't have an ID# and pin number anymore, I have a member name and password. There is no way to get to the member name and password screen. Now what? Anyone have any ideas?
byoung
08-03-2007, 05:36 PM
Call MS they should be able to fix it.
Inkmahm
08-05-2007, 08:32 AM
I can get to the site from my home computer so I'll check again next week at work to see if it was a fluke.
MinnieGirl33
08-05-2007, 08:43 AM
Did you re-start your computer & try again? Clear your cookies?

I know sometimes if you go on another Disney site with a different log-in it throws the DVC log-in off.

Otherwise MS will be able to reset for you.
wildernessDad
08-05-2007, 10:22 AM
It's flaky sometimes. My guess is that it's a fluke.
ScottNBecky
08-05-2007, 07:45 PM
It happens to me at least every couple of days. I have to delete my cookies (Tools, INternet Options, browsing history, delete cookies). Then close your internet browser. If that doesnt work then restart your computer. Should work then.
cymomtx
08-05-2007, 08:04 PM
It might be your firewall blocking the site.
jemiaule
08-05-2007, 11:48 PM
It might be your firewall blocking the site.

A firewall would not let them see anything at the URL. :-(

Sounds like a cookie issue. Have you recently logged into any other Disney site (store, DCL, etc)? If so that login cookie is on your computer. Clearing your cookies should clear up the problem.
cymomtx
08-06-2007, 09:58 AM
I have to turn off my firewall to log on to many sites!!! My husband has the securty on my computer way to tight!!!
jenelope
08-06-2007, 02:31 PM
That happened to me, too. Delete cookies, clear cache and history. It should work then.
Inkmahm
08-06-2007, 05:18 PM
I'm not at work today but I'll try all these suggestions tomorrow when I'm back. Thanks!
keishashadow
08-07-2007, 10:16 AM
I had this happen the end of June, after trying for a couple days to log on; i called MS.

They had me go to the page, she "reset" something & I was able to access.:thumbsup2
Inkmahm
08-07-2007, 02:05 PM
Got here at lunch today from work just fine... I did nothing differently than Friday when it thought I was a new member. No clearing of cookies or anything was needed. Odd.