GAC on eBay again

[Butwhyistherumgone?]

GRRRRRRRRRRRRRR:mad: I cant believe this keeps happening. This seller advertises it as a reusable fastpass.
I turned it in to ebay last night but it is still on there.
Anyone have any suggestions how to get this removed? ( BTW, I did not contact the seller. I have read the other post where people did and know not to do that)
He only wants $400 for it :mad: :sad2:
This disgusts me, as do the auctions for the re-entry passes and ride switch passes. I wish Disney would step up and stop this!

[taximomfor4]

How absolutely disgusting. I wish Disney could prosecute them for selling something not sale-able...and also ban them. I can't believe what *bleep*bleeps* some people are.

[madenon]

This is disgusting.

I know that on the European sites of Ebay (ebay.nl , ebay.de etc.) there are also posting-boards like this. Ebay is laks on reacting on sellers who break the rules, but it seems to help if they get overwhelmed with complaints about the same user. So what to do? Go on those boards, and post this on there. The more Ebay-ers complaint, the better! I don't know if you are allowed to put a link on here, but if you send it to me in a PM, I'll put in a complaint also.

[Cheshire Figment]

I did an eBay Search on "reusable fastpass" and the one item came up. I submiited a report on it also. This 120130575763 was the item number

[madenon]

Come on people, let's all put a report in.

(allready got 4 PM's within no time with the link, so there are anough out there acting on it. :grouphug: )

[Piper]

I reported it--let's hope something is done

[LisaBi]

This makes me sick. Count me in for another report to Ebay.

[SueM in MN]

The last time that someone was selling a GAC on ebay, Michigan posted the email that she received from ebay about how to report it.
Michigan
Mom of the Rolling Crew



Join Date: Feb 2000
Location: Westland, MI
Posts: 1,171
I got a response from EBAY about GAC's
Here is a copy of the email I got from EBAY that tells us what to do the next time we find someone selling a GAC. Basically when you click on the link you go down to the entertaiment section and click on Disney and they will take care of it for us.

Dear Cindy,

Thank you for writing eBay in regard to a listing which infringes Disney's intellectual property rights.

I recognize your frustration and apologize that a more concise option was not available as you reported this item.

When you come across an item that you believe may infringe someone's intellectual property rights, we encourage you to contact the rights owner. Rights owners can have infringing listings removed through the eBay Verified Rights Owner (VeRO) program.

You'll find a list of rights owners and contact information, as well as information about infringing items, in the VeRO Program About Me pages.
To view the list, please go to:

http://pages.ebay.com/help/community/vero-aboutme.html

Thank you for your time.

Sincerely,

Aidan
eBay Customer Support
__________________

I and several other posters also contacted Disney about the GAC being sold on ebay the last time this happened.

[SueM in MN]

This is the email I got when I reported this GAC sale to tips@disneyantipiracy.com a few minutes ago:
Thank you for your correspondence. We want you to know that we very
much appreciate the time you took to bring this matter to our attention.
We protect our intellectual property rights vigorously and we take
reports of suspected infringements very seriously. However, as you can
appreciate, our investigations are confidential. We neither reveal our
sources nor do we generally correspond further with them about the
investigation.

Please feel free to use our email address (tips@disneyantipiracy.com) or
our Antipiracy voice mail hotline, 818-560-3300, if you want to provide
more information about the suspected infringement or to report a
suspected infringement in the future.

Sincerely,

Antipiracy Group, Corporate Legal
The Walt Disney Company
500 South Buena Vista Street
Burbank, California 91521-0527

[Vemnox]

Disney has been notified, as well.

[SaWa]

I also have contacted eBay, although I'm not sure I went through the proper channels. I was a bit discumbobulated with their site. :confused3 I see the seller lives in Orlando. Perhaps the GAC was found and someone thought it was a quick $400! I hate to think that someone who was truly helped by the card would then try to profit from it!

[SueM in MN]

I also have contacted eBay, although I'm not sure I went through the proper channels. I was a bit discumbobulated with their site.
ebay's reporting process is pretty confusing because it doesn't actually allow you to email them. You have to choose a category to report it in and all you can actually write is the auction number (even though it looks like a tect box that you could type a message in). It's hard to figure out what category to report things like this in and I suppose that it could fit in several.

[SaWa]

ebay's reporting process is pretty confusing because it doesn't actually allow you to email them. You have to choose a category to report it in and all you can actually write is the auction number

Yikes - Well, I didn't do it properly! I wrote what I thought were a few very rational, non-emotional, "here are the facts, could you please do something", sentences. I didn't include the auction number but hopefully they will be able to do a search and find the "offender". Thanks ~~ Lisa

[SueM in MN]

Yikes - Well, I didn't do it properly! I wrote what I thought were a few very rational, non-emotional, "here are the facts, could you please do something", sentences. I didn't include the auction number but hopefully they will be able to do a search and find the "offender". Thanks ~~ Lisa
That should work. It sounds like you found one of the hard to find places on ebay that actually let you send a message. Most of them only allow you to put in the auction number and give an error message if you try to add anything other than that. If your email went thru, you must have done it right for the link you found.

[Michigan]

The seller lives in Orlando. It would be pretty sweet if somone from Disney showed up at their house and ran their finger prints so they could never get in the parks again:thumbsup2

[Beccabunny]

The listing is still there. Apparently ebay is in no hurry to do anything about it.
So, why shouldn't we contact the seller??? Is that against ebay rules?

[SueM in MN]

The listing is still there. Apparently ebay is in no hurry to do anything about it.
So, why shouldn't we contact the seller??? Is that against ebay rules?
Yes, it is against ebay's rules because it could be seen as harassment.
Ebay moves slowly, but when this did happen before, they did move to delete the listing.
It can also be dangerous to contact an ebay seller with a complaint. When someone was selling GACs on ebay previously, there were some DIS Board posters who posted that they contacted the seller and got some nasty emails in response.

NOTE TO POSTERS: Please keep the discussion based on reporting this situation. When someone was selling GACs before on ebay, the discussion got into the 'character' and 'motivation' of the seller. Moderators/Webmasters felt that this was not appropriate since the seller did not have the opportunity to defend himself.

[Ms_Butterfly]

The seller is being really dubious - he says he's selling a white envelope that comes with the card for free. You're paying $400 for a white envelope, but there's a GAC in it for free. *Sigh*

[SueM in MN]

The seller is being really dubious - he says he's selling a white envelope that comes with the card for free. You're paying $400 for a white envelope, but there's a GAC in it for free. *Sigh*
I have seen things like that on ebay before. Things like people selling an envelope or a photo of a celebrity at a highly inflated price and you get 'free' tickets to a concert or game to get around no 'scalping' rules.

[SaWa]

eBay contacted me regarding the email I sent last evening. They said there wasn't enough information for them to investigate. I gave them the Auction ID number and the seller ID. Seems like they earnestly are looking into the matter. ~~ Lisa

[disneynutz]

This is the email I got when I reported this GAC sale to tips@disneyantipiracy.com a few minutes ago:

The seller is a scumbag but this is fraud not piracy. The seller is trying side step by not selling the GAC, he is selling a envelope. I have a number for the Disney Fraud Investigators. I will give them a call and post the results.

[Butwhyistherumgone?]

eBay contacted me regarding the email I sent last evening. They said there wasn't enough information for them to investigate. I gave them the Auction ID number and the seller ID. Seems like they earnestly are looking into the matter. ~~ Lisa

That is great to know. I worked last evening and was hoping to see the auction gone by this morning. Hopefully soon!

[SueM in MN]

The seller is a scumbag but this is fraud not piracy. The seller is trying side step by not selling the GAC, he is selling a envelope. I have a number for the Disney Fraud Investigators. I will give them a call and post the results.
I know several WDW CMs have already reported it to Fraud, but I have not seen a number to contact them. I have reported it to the email on the Disney website also (which I did last time and know it was sent to Fraud by them).

I know it is not Piracy, but that is the only contact that ebay has on their website and is the address that ebay suggested as the contact. That was the 'definition' that ebay used to handle other GACs for sale.
It does fit into the 'piracy' definition that ebay uses - i.e. selling something using the company name and/or that has a company's logo and ID on it without their permission (even though what they are 'selling' is the envelope, they are using Disney's name and the image of the GAC to sell the envelope. I know they have stopped auctions before under that definition.

[disneynutz]

I know several WDW CMs have already reported it to Fraud, but I have not seen a number to contact them. I have reported it to the email on the Disney website also (which I did last time and know it was sent to Fraud by them).

I know it is not Piracy, but that is the only contact that ebay has on their website and is the address that ebay suggested as the contact. That was the 'definition' that ebay used to handle other GACs for sale.
It does fit into the 'piracy' definition that ebay uses - i.e. selling something using the company name and/or that has a company's logo and ID on it without their permission (even though what they are 'selling' is the envelope, they are using Disney's name and the image of the GAC to sell the envelope. I know they have stopped auctions before under that definition.

My experience with ebay in the past is that they don't care. All they want to do is make money. They will give you lip service but do very little when it comes to removing listings. They even make it difficult to report problems. If Disney or someone with clout reports a problem they will take action quickly. I left a message for my Disney fraud contact but it turns out that he is in the resort fraud group.
Well, hopefully he will send it to the right place.
The Disney piracy email that was posted is actually going to Disney, not to ebay. The gist of what I got was that the Disney piracy people will pass it on to the correct people if it's not in their 'jurisdiction'. But they do deal with copyright issues, which showing a picture of a GAC in an auction does include.

[Belle1997]

Well it is still there. It totally disgusts me that someone takes advantage of a system that is to make Di+sney Accessible to all. It is bad enough I feel guilty getting a GAC but when someone does this it is criminal. I hope no one falls for this scam.

[KPeveler]

I did not call it disney's intellectual property, but i called it "false travel something or other" saying that this travel "membership" was misrepresented. i thought they may be able to do more with this. also, i found a way to email them, and reported the seller as well...

[krismom]

I saw it and asked the lister a question before I came here and read about the "harassment" issue. I asked if this was the free card given out to people with handicapping conditions that is not transferable- his response (laughable, at best!) was:

"Well I am handicap but you would never know and I don't need a wheelchair. When the pass expires you just take it to guest relations and they write out a new one. I lent mine to a friend one day and he had no problems getting around with it, they don't check ID or anything. Only reason I am selling it is to pay off my medical bills that are piling up."

We have to get this thing pulled. It's disgusting.
:mad: :headache: :mad: :headache: :eek: :headache: :mad: :eek: :eek: :headache: :sad1: :eek: :scared1: :eek: :headache: :mad: :sad2: :sad2:

[Butwhyistherumgone?]

I saw it and asked the lister a question before I came here and read about the "harassment" issue. I asked if this was the free card given out to people with handicapping conditions that is not transferable- his response (laughable, at best!) was:

"Well I am handicap but you would never know and I don't need a wheelchair. When the pass expires you just take it to guest relations and they write out a new one. I lent mine to a friend one day and he had no problems getting around with it, they don't check ID or anything. Only reason I am selling it is to pay off my medical bills that are piling up."

We have to get this thing pulled. It's disgusting.
:mad: :headache: :mad: :headache: :eek: :headache: :mad: :eek: :eek: :headache: :sad1: :eek: :scared1: :eek: :headache: :mad: :sad2: :sad2:

:sad2: :sad2: :sad2:
I hope no one out there falls for this and ends up buying it before it is pulled off Ebay ( which will hopefully be soon!)

[waltfan1957]

Yes, it is against ebay's rules because it could be seen as harassment.
Ebay moves slowly, but when this did happen before, they did move to delete the listing.
It can also be dangerous to contact an ebay seller with a complaint. When someone was selling GACs on ebay previously, there were some DIS Board posters who posted that they contacted the seller and got some nasty emails in response.

NOTE TO POSTERS: Please keep the discussion based on reporting this situation. When someone was selling GACs before on ebay, the discussion got into the 'character' and 'motivation' of the seller. Moderators/Webmasters felt that this was not appropriate since the seller did not have the opportunity to defend himself.

And he could defend her/himself how ????

[pr surfer]

The seller lives in Orlando. It would be pretty sweet if somone from Disney showed up at their house and ran their finger prints so they could never get in the parks again:thumbsup2

Being that even in Orlando Disney is just a private company and not a police force, I'd really like to see them try.

I'm certain that the laws broken by TWDC in that attempt would supersede this ebay auction.

:)

[pr surfer]

My contact within TWDC gave me a ring... the seller has been contacted and has voluntarily agree to take the auction down... it should be down later tonight.

[a1tinkfans]

ABSOLUTELY DISGUSTING TO TRY AND SELL THIS! :sad2:


I checked on this on ebay and it say item was removed when you try and request they look into it, but I still see the listing??????

[Butwhyistherumgone?]

It's gone!
:cheer2: :cheer2:

[SaWa]

I am so thankful the item was removed. If the seller was truly disabled I hope he finds some other way to pay his bills. If he was just trying to make some quick money - shame on him!!

[Vemnox]

That card looks like it may have actually been issued at Give Kids the World, I believe, because I've never seen that option on any card in the theme parks.

[SueM in MN]

And he could defend her/himself how ????
I do not personally feel that anyone could have a defense for trying to sell a GAC, but when there were some prior threads about 'GAC sellers' a lot of things were said that were interpreted as possible libel and someone actually looked up and posted the seller's name, workplace and address on the thread. A decision was made to not allow further discussion about the individual seller on that thread or future threads.

[SueM in MN]

That card looks like it may have actually been issued at Give Kids the World, I believe, because I've never seen that option on any card in the theme parks.
I've got 2 old ones that were issued to my DD (one from last year and one from April of this year). They both have that option on the card.
There is something else about that card that is not quite right (which I won't mention because I don't want to give any potential future ebay sellers any tips.)

Thanks to everyone for the help in getting it pulled.

[lalapodip]

Sad, sad, and as SueMN said, thanks to everyone who had it pulled.

Laura - Mom of 12 year old autistic son who NEEDS the GAC :sunny: so he can enjoy his vacation to WDW

[Nik's Mom]

I've got 2 old ones that were issued to my DD (one from last year and one from April of this year). They both have that option on the card.
There is something else about that card that is not quite right (which I won't mention because I don't want to give any potential future ebay sellers any tips.)

Thanks to everyone for the help in getting it pulled.


This all makes me want to cry! I have 2 developmentally disabled children. On our last trip, I was lectured by a cm about how the kids will just have to wait their turn, etc. All I asked was for an alternate waiting area, not to bypass the line. I know that the cm's are coming down hard on us because of these scum-bags!

We just got back from our first disney cruise. I asked about pre-boarding because the kids were melting down big time in the cruise terminal. We were told no because too many people were taking advantage. So I spent an hour in the terminal until boarding pass #11 was called, then another 30 minutes in line before we actually made it on the ship. The kids were a mess by then, and I was almost in tears! :sad2: Once again, a few rats ruined pre-boarding for those who really need it.

[RACHELSMOM1]

We had to wait in the regular lines at POOH and at GREAT MOVIE RIDE last week, and I know that CMs are looking at all of us with disabled children and with disabilities ourselves as potential frauds - because of the bad apples out there on ebay. Even with our wheelchair, our Little girl was eyed with suspicion. This is so sad!!

[dclfun]

It also bothers me that this "ebay seller" lent his GAC to someone else and that neither person had any hesitation to do this when the card is clearly supposed to be for the disabled person and their party- not to pass around to friends. I know the GS CM's don't have time or equipment, but perhaps they'll go to having a photo GAC in the future. When I first became disabled and was still ambulatory, the card was, of course in my name but was for a party of 6 since I had my husband and four kids with me. I remember using it once by myself at Peter Pan ( which I can no longer ride) and was lectured by the CM about how I shouldn't use a card that wasn't for me, that the disabled person should be with me, etc. I told him that I was the disabled person but I don't think he believed me even after I explained that my teens and husband had gone to the coasters, thus there were no longer 6 people in my party...just me, and that I should be entitled to use it just as 1 person since I had the disability. He told me he'd make an exception that one time but that I'd better not try and use my GAC again. I should have spoken to a manager but instead I rode the ride with tears running down my face. Sigh.....---Kathy

[Belle1997]

That is so sad. I know the cruise line requires I doctors signature to get the disable room. Other cruise lines do not. I know there is a issue of privacy and that by law they are not allowed to ask what the disability is. You just have to tell the CM's what your needs are. I would pay the money needed to get a doctors note if it meant that using a GAC would mean not having to deal with the suspicions of the CMs. And I think photo ID or room key is a great Idea. They could spot check you while waiting for rides. And if you do not have it poof out of the park you go. As for kids that might be more difficult.
Or a stamp that goes with the GAC. I different one per week. Would stop on the selling of the used ones. Or they could give you a wrist band like the one they use for extra hours if you need not have photo ID.

They are ways to cut back on the scamming. Sad that is would mean the people who actually need one would have to do more to get it. BUt it is the only way to get rid of the scammers.

[Nik's Mom]

That is so sad. I know the cruise line requires I doctors signature to get the disable room. Other cruise lines do not. I know there is a issue of privacy and that by law they are not allowed to ask what the disability is. You just have to tell the CM's what your needs are. I would pay the money needed to get a doctors note if it meant that using a GAC would mean not having to deal with the suspicions of the CMs. And I think photo ID or room key is a great Idea. They could spot check you while waiting for rides. And if you do not have it poof out of the park you go. As for kids that might be more difficult.
Or a stamp that goes with the GAC. I different one per week. Would stop on the selling of the used ones. Or they could give you a wrist band like the one they use for extra hours if you need not have photo ID.

They are ways to cut back on the scamming. Sad that is would mean the people who actually need one would have to do more to get it. BUt it is the only way to get rid of the scammers.

The sad thing is that I had my son's doctor complete the medical release form from the Disney Cruise website, with a note to please offer pre-boarding. We made the HUGE mistake of taking the DCL bus from the airport, and waited in line almost an hour for that, so by the time we got to the cruise terminal, I was exhausted, depressed and heart-broken at what my children were going through. I didn't have the fight in me when I got to the terminal. :guilty:

[krismom]

I may be cold hearted but I have no sympathy for this seller trying to "pay of some medical bills". His other listings are all scams- fastpasses and rider switch tickets (free from Disney with baby-swap) that have sold for over $400- each set! He gets away with it by "selling" the white envelope and including "as a special bonus" a set of fast passes. This guy is a con artist and I hope he gets shut down entirely.
:mad:

[Ms_Butterfly]

It is disgusting when ppl try to piggyback on the needs of others, like fraudulently obtaining or using (or selling) GACs and such.

I, personally, wouldn't have a problem with a GAC with a photo on it. I know some ppl would, but, really, what's the difference between showing the current pass and showing one with a photo on it?

Instead of using stamps, the whole thing could be computerized, so that the CM enters on the computer which "stamps" need to be on each GAC and those icons get printed out, with the photo and rest of the front of the pass text/info. onto a paper (cheaper) card. The backs can be pre-printed to save time and hassle.

Paper card printers already exist, so Disney wouldn't even have to invent anything - they'd just have to write the small software program, set up the computers and ID photo cameras (which already exist), and printers at each place GACs are given out.

[dclfun]

I agree about the photo- this way there is no question as to which person the GAC is for. They used to take photos for annual passes- same thing. I know it would take manpower, time, space, and money but it would resolve alot of issues. The problem seems to be getting worse instead of better and there needs to be a way to at least stop something this seller is doing as I doubt he's the only one and people who are using someone else's GAC. I know the CM at Peter Pan that day thought I was using one a GAC that had been issued to one of my kids vs. me because at that time I didn't appear disabled. That incident still hurts to recall and now that's my memory of riding Peter Pan for the last time in my life vs. a joyful one. ---Kathy

[SueM in MN]

I remember when the APs had photos on them. It took a little longer to issue them, but not that bad. They printed them out right in Guest Services.

I had read something about Fastpasses getting bar codes on them. When you insert your park pass into the Fastpass machine, the machine already
can determine whether or not that park pass was used to get into the park and whether or not it's 'time' for a new Fastpass. I don't know what they are planning to do with the bar codes, but the idea brings up some other ideas besides what Ms_Butterfly thought of.

I wonder if that kind of technology could be used somehow with GACs. Since the GAC is issued to an actual person who had a park pass to get in, the GAC could also be 'tied' to the park pass. If the GAC had a bar code on it that was read by the attraction CM, there would be a way to know that GAC was being used on the same day and park as the 'matching' park pass was used to get into that park. When it reads the GAC and matches it to information in the computer, the bar code reader could even give the attraction CM some additional information about the type of assistance for that attraction for the type of GAC.

[dclfun]

At DL you must get a GAC each day which takes alot of time. At WDW they are issued for your length of stay which would thus make it impossible to link it by bar code to the person's daily ticket plus I'm not sure how the CM's at the attractions would scan it ( or how easy it would be to find the CM with a scanner). I hope WDW doesn't go to the policy that DL has as I don't like to go to GS each day, but perhaps that gives a better measurement of how many people per day are using a GAC and which "stamps" are being used. I know whatever changes would/could take place will be an extra burden on the people who need a GAC but I'd rather have that burden than to have people able to scam.---Kathy

[cmwade77]

Please reeport this directly to Disney through thhe link on the Disney World Site, the last time this happened I did so and they actually ccalled to thank me foor doing so. Be sure to include the Auuction Number and a link to the auction.

[VeroBeachGirl]

My nephew requires a GAC because he is severely autistic. It makes my sister's trips to WDW so much easier, she says it's the only place where she feels like all of her kids are typical.
I can bet you anything, she would gladly stand in the longest park line everyday if her child didn't require the GAC. Shame on the ebay seller and anyone who buys this. People should be thankful they are able to wait in line without any problems!

[julie.uk]

sorry guys what is a GAC,

Julie

[Cheshire Figment]

sorry guys what is a GAC,
A Guest Assistance Card for people with invisible disabilities. Click on where it says "disABILTIES" at the top of this page it will take you to the Index. One of the top items is the "disABILTIES FAQ" which will gives lots of useful information, including about GACs.