PDA

View Full Version : BMG and CD Trouble ticket

Maybelle
05-26-2007, 08:41 AM
I did the BMG music club and it didn't credit. Filed a trouble ticket (at the beginning of this past week) and just wondering how long it should take to credit. I am really looking to that credit before the end of the month to get me over the $75 mark for a Disney GC before my July trip.

I am not doing any more big paying offers from them, because I have been having trouble crediting, and don't want to waste the offers...I am getting discouraged. Just wondering how long the TT usually take there.

Thanks
LisaNJ25
05-26-2007, 11:57 AM
I have had trouble tickets in since the end of april/may 1 and still haven't gotten credit yet.
Schachteles
05-27-2007, 05:58 PM
I have had three out since May 7th, I e-mailed Kira this weekend about when I could expect to see the credits and she said typically within 4-6 weeks...that is IF the company responds...I am not a happy camper right now because I have over $150 in BIG payout offers that have not credited!!
HayGan
05-27-2007, 06:15 PM
I have had three out since May 7th, I e-mailed Kira this weekend about when I could expect to see the credits and she said typically within 4-6 weeks...that is IF the company responds...I am not a happy camper right now because I have over $150 in BIG payout offers that have not credited!!

I've got about $100 in outstanding credits right now. Most are from the past few days. It is frustrating but Kira has been really good about resolving the few issues I have had :)
Schachteles
05-27-2007, 07:16 PM
I hope that happens for me too...it is a lot of $$ to be riding on!!

FYI...I did the BMG offer, took like 4 days to get a confirmation from BMG of my membership, but I once I had that and submitted it to CD I had credit within about an hour or two.
Mom2micayla
05-27-2007, 09:31 PM
I have had trouble tickets in since the end of april/may 1 and still haven't gotten credit yet.

Same here. I'm beginning to think it's not going to happen and that's extremely frustrating. :headache:
Schachteles
05-27-2007, 10:01 PM
Same here. I'm beginning to think it's not going to happen and that's extremely frustrating. :headache:

And VERY costly with some!! :mad:
Maybelle
05-31-2007, 05:55 AM
I'm so excited! Just checked CD and my credits from BMG finally posted! Just in time to cashout!!!:cool1: :cool1:
Mom2micayla
05-31-2007, 08:45 AM
I'm so excited! Just checked CD and my credits from BMG finally posted! Just in time to cashout!!!:cool1: :cool1:

That's great yours finally went through. Mine still hasn't. :mad: It's been about 6 weeks now. I guess I'll wait another week or so and start bugging Kira again.
LisaNJ25
05-31-2007, 09:14 AM
anyone else praying to the credit gods today for things to post :lmao:
Mom2micayla
05-31-2007, 09:30 AM
I went ahead and emailed Kira since it's been so long. She responded immediately which was very nice. And she took care of the credit for me. :thumbsup2 So I have $32 more in my account. :banana: I'm glad to get that taken care of... now I can cash out later today. :)
Maybelle
05-31-2007, 03:12 PM
I'm so excited! Just checked CD and my credits from BMG finally posted! Just in time to cashout!!!:cool1: :cool1:

That's great yours finally went through. Mine still hasn't. :mad: It's been about 6 weeks now. I guess I'll wait another week or so and start bugging Kira again.


Actually Kira put mine in too after I e-mailed. Glad to hear you got the credit too!