Upgrading flights

[princess jackson]

We have Virgin air miles, and have booked a package deal via a travel agent.

Does anyone know if we can upgrade our flight using our points with them, or do we have to book direct with them.

Hope i have explained myself well

[gilld]

I am almost 100% certain that you have to have booked your flights direct with the flying club to be able to use your miles.

[Obi Wan Kenobi]

Do you know what class of travel they have booked you in? (not Economy, PE etc.. but the travel code, i.e. Y, B, G, L, etc...)
This can effect your ability to upgrade on the ticket.

[Goofyish]

Fare code details for Virgin Atlantic:

http://v-flyer.com/codes.asp

[Claire L]

Not sure but think you can only upgrade with miles if you have booked direct with VA.

Claire ;)

[princess jackson]

Okay tahnks it was worth a try, as we are not travelling with them next year, and thought we could have a bonus this year, but never mind

[Obi Wan Kenobi]

Okay tahnks it was worth a try, as we are not travelling with them next year, and thought we could have a bonus this year, but never mind

It would be worth a quick phone call to Flying Club's Customers services and see what they say.

[waltfan1957]

It would be worth a quick phone call to Flying Club's Customers services and see what they say.

a quick phone call to virgin, never had one yet