Upgrades for Loews First Members?

[kaitlynangel]

I have a regular room reserved at HRH, and I added my Loews First membership to the reservation, I would like to know your experience with this card as it relates to the room upgrade that it is supposed to facilitate. I would love a Kids Suite, has anyone stayed in one and is it worth the added expense?

[Jon360]

Please don't count on an upgrade. You don't know how many times I have to come on here and read posts from people who are upset that they were not upgraded! If you really want a kids suite, book it now!!! Otherwise, get ready to be happy about the room you are paying for.

With that said, here are my 2 upgrade tips:
1) The day before you check in, call reservations and see what availability they have for the nights you are staying. If they have a lot of availability, you have a good upgrade chance. If they are sold out for your nights, you might as well not even ask.

2) When you check in, ask if they have a Loews First upgrade available. If the front desk person seems hesitent, try bribing them with a 20. If they said they have no upgrades for that one night, ask if they can upgrade you if you are willing to change rooms the next day.

Hope these tips help.

-Jon

[CPM]

Originally posted by kaitlynangel
I have a regular room reserved at HRH, and I added my Loews First membership to the reservation, I would like to know your experience with this card as it relates to the room upgrade that it is supposed to facilitate. I would love a Kids Suite, has anyone stayed in one and is it worth the added expense?

I have always booked a standard room & have always gotten upgraded to a pool view or deluxe room at HRH & PBH. I have been told every time that they do not upgrade to kids suites, if you are a Loew's gold member you can upgrade to the suite for $35.00 if it's available. Next week when we go will be our first time as a gold member so we are going to try it.

[nhrenee]

We've stayed in a kidsuite twice. Both times at the Portofino. We were fortunate to get a great discount ($200/nt) so it was worth it for us because our kids go to sleep hours before we do. It's essential we all have our own "space" on vacation!

[webray]

Don't count on getting upgraded to a suite...that is asking for a bit much. We have always been upgraded to a deluxe room with a great view. Loews hotels are wonderful...we stay about four times a year at Portofino..can't wait for the new one to open at Universal.

[Paris]

I'm three for three on the Loews First upgrades. While Jon is right to chime in to clear up that an upgrade is not a sure thing -- IF AVAILABLE is part of the deal -- it certainly is always worth asking even if it appears that the hotel is sold out.

Your attitude, more than a $20 bribe, helps here. Working the front desk can be frustrating in any high traffic hotel. So, be compassionate. The one time the hotel did appear pretty much up to capacity -- folks checking later that night were actually sent off-site despite having reservations -- we actually went from the low-end standard to a free upgrade to concierge. So, arrive early. Be considerate. And even if you don't get an upgrade you'll still be staying at an amazing hotel just a few steps away from two amazing theme parks.

Rick

[nancir]

I just made it to Loews Gold status!

Has anyone had success in upgrading to a suite if available for the extra $35 charge? I never try for an upgrade comp'd, but will try for the extra charge one.

Nancir